Cisco WebEx Calling CCP compatible PSTN SIP Service

Wayne County Public Schools (WCPS) is soliciting sealed proposals for a Cisco WebEx Calling CCP compatible PSTN provider through RFP No. WCPS-2526-02, seeking to migrate from current PRI phone trunks to cloud-based SIP trunks. The procurement targets a five-year subscription for 150 call paths with unlimited local and long-distance calling, supporting 1000 users and requiring direct inward dial (DID), auto attendant, and call routing capabilities. The solicitation specifically demands brand and part-specific solutions with no substitutions, emphasizing complete compatibility with the existing Cisco WebEx Cloud System. Proposals are due by October 2, 2025, with a public bid opening scheduled for October 1, 2025. The comprehensive procurement includes professional services to support migration and implementation, with all devices to be shipped to 811 Bain St. in Goldsboro, NC. Evaluation criteria will likely focus on technical compatibility, service capabilities, pricing, and implementation strategy.

The contract opportunity does not explicitly mention set-aside designations or restrictions for disadvantaged enterprises. WCPS currently operates an extensive telecommunications infrastructure spanning 35 locations with approximately 2500 phones and 2400 mailboxes, currently serviced by 7 AT&T and 2 CenturyLink PRI trunks. The existing infrastructure includes around 1000 phone numbers, which will need seamless integration with the new cloud-based SIP trunk solution. While specific budget ranges are not detailed, the procurement suggests flexibility for increasing or decreasing quantities based on fund availability, with fixed pricing guaranteed through February 28, 2026. The incumbent vendors (AT&T and CenturyLink) will be replaced by the new Cisco WebEx Calling CCP compatible PSTN service provider, indicating a significant technological transition for the school district's telecommunications infrastructure.