Alcohol price posting and delinquency management

The New York State Office of Information Technology Services is requesting proposals for hosting services to the New York State Liquor Authority's Division of Alcoholic Beverage Control Wholesale Platform under IFB C000992, with bids due October 7, 2026, and bidder questions due September 9, 2026. MWBE contracting goals of 30 percent and SDVOB goals of 6 percent apply.

Bidders must meet minimum qualifications: five years of combined experience providing alcoholic beverage pricing and distribution platforms with software hosting and credit management, and three years managing such systems. Bidders must be licensed to conduct business in New York State or commit to licensure within 30 days of award.

The platform must support over 50,000 licensed wholesalers, manufacturers, retailers, and public users, processing approximately 500,000 monthly wholesale and retail price schedule submissions, 19,000 monthly delinquency reports, 18,000 monthly delinquency releases, and 1,500 annual brand appointment letter uploads. The solution must include batch and interactive price filing; role-based access controls; brand appointment letter and limited availability item management; delinquent retailer search and reporting; e-commerce account administration; web services APIs; agency administrative reporting and dashboard interfaces; comprehensive end-to-end testing; user acceptance testing support; training plan delivery in Microsoft Office or Adobe formats; instructor-led virtual sessions with 12-month recording access; self-paced online classes; and a minimum 30-day hypercare support period followed by an 18-month warranty.

The contract runs February 1, 2027, through January 31, 2032, with optional extension for up to two additional one-year periods subject to OSC approval. Contract Year 1 is estimated at four months; Years 2–5 and optional extensions are 12 months each. Bidders must submit fixed-cost pricing for eight implementation deliverables and monthly recurring service costs for platform, hosting, maintenance, and software support using the provided Financial Response Form.

Mandatory requirements include SOC 2 Type 2 audits, FedRAMP compliance, vulnerability scanning and penetration testing, encryption per NYS-S14-007, and all data restricted to CONUS. Subcontractor work shall not exceed 15 percent of total contract value. The award will be made on a lowest-price basis to the responsive and responsible bidder. Bidders must complete a Vendor Responsibility Questionnaire dated within six months unless exempt as a governmental agency, public authority, public college, university, public benefit corporation, or Indian Nation. Proposals must be submitted in two separate administrative and financial components in searchable Microsoft Word, Excel, or Adobe Acrobat formats.