W91ZLK-16-R-0001.pdf

SEE ADDENDUM

(No Collect Calls)

W91ZLK-16-R-0001 08-Oct-2015

b. TELEPHONE NUMBER 8. OFFER DUE DATE/LOCAL TIME

12:00 PM 09 Nov 2015

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W91ZLK9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

KIRSTIN B. HAZLEWOOD

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

ACC-APG - TENANT DIVISION (W91ZLK)

ACC-APG TENANT DIVISION

6001 COMBAT DRIVE

2ND FLOOR, ROOM C2-101

ABERDEEN PROVING GROUND MD 21005-1846

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

X 8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$27,500,000

NAICS:

541513

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF141

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W91ZLK-16-R-0001

Section A - Solicitation/Contract Form

GENERAL INFORMATION

A. Proposals are due on or before 9 November 2015 by 12:00pm EST.

B. All questions regarding this solicitation should be submitted in writing to the email address listed below by 12:00pm EST on 19 October 2015.

C. The point of contact regarding this solicitation is:

Kirstin B. Hazlewood Contracting Officer Army Contracting Command - Aberdeen Proving Ground Tenant Division / Technology Branch 6001 Combat Drive Room C2-101 Pod 19 Telephone (443) 861-4735 Email: kirstin.b.hazlewood.civ@mail.mil

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Job CECOM/C4ISR IT Services - FFP

FFP

The Contractor shall furnish Information Technology support services on a Firm Fixed Price (FFP) basis in accordance with the Performance Work Statement in Section C and the terms and conditions set forth in this contract.

The Not-To-Exceed ceiling for task orders awarded on a FFP basis is established at $46,080,000.00 for the overall contract inclusive of option ordering periods.

The Ordering Period of Performance for this CLIN shall be for twelve months established from date of contract award.

FOB: Destination

NET AMT

0002 1 Job CECOM/C4ISR IT Services - T&M

T&M The Contractor shall furnish Information Technology support services on a Time and Materials (T&M) basis in accordance with the Performance Work Statement in Section C and the terms and conditions set forth in this contract.

The Not-To-Exceed ceiling for task orders awarded on a T&M basis is established at $1,920,000.00 for the overall contract inclusive of option ordering periods.

The Ordering Period of Performance for this CLIN shall be for twelve months established from date of contract award.

TOT ESTIMATED PRICE

CEILING PRICE

Accounting for Contractor Services

FFP

Reference ACC-APG 5152.237-4900, Accounting for Contract Services Requirement. The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor will report ALL contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor must create an account before entering the site and is required to completely fill in all the information in the format using the following web address: https://ecmra.army.mil.

1001 1 Job OPTION Option 1- CECOM/C4ISR IT Services - FFP

FFP

The Contractor shall furnish Information Technology support services on a Firm Fixed Price (FFP) basis during Option Period One in accordance with the Performance Work Statement in Section C and the terms and conditions set forth in this contract.

The Not-To-Exceed ceiling balance for task orders awarded on a FFP basis remaining at the expiration of the base period will roll over to Option Period One.

The Ordering Period of Performance for this CLIN shall be for twelve months established upon the expiration of CLIN 0001.

1002 Job OPTION Option 1- CECOM/C4ISR IT Services - T&M

T&M The Contractor shall furnish Information Technology support services on a Time and Materials (T&M) basis during Option Period One in accordance with the Performance Work Statement in Section C and the terms and conditions set forth in this contract.

The Not-To-Exceed ceiling balance for task orders awarded on a T&M basis remaining at the expiration of the base period will roll over to Option Period One.

The Ordering Period of Performance for this CLIN shall be for twelve months established upon the expiration of CLIN 0002.

OPTION Accounting for Contractor Services

FFP

Reference ACC-APG 5152.237-4900, Accounting for Contract Services Requirement. The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor will report ALL contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor must create an account before entering the site and is required to completely fill in all the

2001 1 Job OPTION Option 2- CECOM/C4ISR IT Services - FFP

FFP

The Contractor shall furnish Information Technology support services on a Firm Fixed Price (FFP) basis during Option Period Two in accordance with the Performance Work Statement in Section C and the terms and conditions set forth in this contract.

The Not-To-Exceed ceiling balance for task orders awarded on a FFP basis remaining at the expiration of Option Period One will roll over to Option Period Two.

The Ordering Period of Performance for this CLIN shall be for twelve months established upon the expiration of CLIN 1001.

2002 1 Job OPTION Option 2- CECOM/C4ISR IT Services - T&M

T&M The Contractor shall furnish Information Technology support services on a Time and Materials (T&M) basis during Option Period Two in accordance with the Performance Work Statement in Section C and the terms and conditions set forth in this contract.

The Not-To-Exceed ceiling balance for task orders awarded on a T&M basis remaining at the expiration of Option Period One will roll over to Option Period Two.

The Ordering Period of Performance for this CLIN shall be for twelve months established upon the expiration of CLIN 1002.

Accounting for Contractor Services

FFP

Reference ACC-APG 5152.237-4900, Accounting for Contract Services Requirement. The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor will report ALL contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor must create an account before entering the site and is required to completely fill in all the

SECTION B

B.1. This is a Single Award Indefinite Delivery/Indefinite Quantity (ID/IQ) contract upon which Firm Fixed Price (FFP) and Time and Materials (T&M) Task Orders (TO) may be issued. The award will be issued with a twelve-month base period of performance and two (2) twelve-month option periods. The Government also reserves the right to issue up to an additional Six (6) Month extension in accordance with FAR 52.217-8.

B.2. No funds will be obligated on the base ID/IQ contract; all funds will be obligated on individual Task Orders. A minimum of $1,000,000.00 is guaranteed for this contract and will be obligated on the first Task Order.

B.3. Task Order 0001 will be issued at the time of contract award.

B.4. The overall ceiling value of this contract is $48,000,000.00. The CLIN values above are estimations of need.

The Government reserves the right to redistribute allocation of IDIQ ceiling among the CLINs to accommodate Task Order type needs.

B.5. The Government anticipates adequate competition on this requirement, and thus, will require Other Than Certified Cost or Pricing Data. However, the Government reserves the right to request “Certified Cost or Pricing Data” should any of the exceptions to requiring Certified Cost or Pricing data not exist, per FAR 15.403-1(b).

B.6. Travel and per diem costs, if applicable, will be subject to FAR 31.205-46.

B.7. Wage determinations, if applicable, will be incorporated and updated when required to each task order awarded.

The Service Contract Labor Standards statute applies to this effort. Offers shall prepare price proposals for the Sample Tasks noting the current applicable wage determination (WD-05-2247 Revision 17) attached to this solicitation.

B.10. Contractor shall not indicate any price in the CLIN items; instead, provide a price proposal IAW Section L of this solicitation.

CLAUSES INCORPORATED BY REFERENCE

52.232-33 Payment by Electronic Funds Transfer--System for Award

Management

JUL 2013

Section C - Descriptions and Specifications

PERFORMANCE WORK STATEMENT

SECTION 1: GENERAL INFORMATION

1.0 Purpose: The U.S. Army Communication Electronics Command (CECOM) and Command, Control, Communication, Computer, Intelligence, Surveillance & Reconnaissance (C4ISR) objective is to establish a multi-year, consolidated contract that provides on-site professional support service for the six (6) distinct functional areas documented in Section two (2), in an efficient and cost effective manner. The multi-year Indefinite-Delivery, Indefinite-Quantity (IDIQ) type, non-personal services, contract, will provide the necessary manpower to support Information Technology (IT) services which sustain CECOM’s mission and C4ISR campus tenant operations in support of the U.S. Army. Task Orders under this contract may be awarded as either Firm Fixed Price (FFP), Time & Materials (T&M), or both, as appropriate given the nature of the specific requirements. The Consolidated Manpower for IT Services program period is one (1) base year from the date of award, and two (2) twelve (12) month options to extend contract performance.

1.1 Background: The U.S. Army Communication Electronics Command (CECOM) and Command, Control, Communication, Computer, Intelligence, Surveillance & Reconnaissance (C4ISR) of Aberdeen Proving Ground (APG), MD are comprised of independent and interdependent organizations that are collectively responsible for the life cycle of C4ISR systems. These organizations include the Communication Electronic Command (CECOM), the Program Executive Office for Command, Control and Communications Tactical (PEO C3T), the PEO for Intelligence, Electronic Warfare and Sensors (PEO IEWS), the Program Executive Office for System of System Engineering & Integration Systems (PEO So SE&I) and the Communications Electronics Research, Development and Engineering Center (CERDEC). The CECOM is comprised of two (2) functional support centers: the Logistics and Readiness Center (LRC), and the Software Engineering Center (SEC), as well as three (3) separate brigade elements: Tobyhanna Army Depot, Tobyhanna, PA; the U.S. Army Information Systems Engineering Command (USAISEC), Fort Huachuca, AZ.; the Central Technical Support Facility (CTSF), Fort Hood, Texas; and its two (2) partner PEOs for Command, Control and Communications Tactical and for Intelligence, Electronic Warfare and Sensors. The CECOM and C4ISR campus, APG, MD is comprised of fourteen (14) buildings totaling 2.5M square feet.

1.2 Description of Services/Introduction: The Contractor shall provide and maintain, but not limited to, all management, supervision, labor, training, equipment, materials, tools, supplies, facilities, transportation, travel, licenses, permits, certificates, certifications, insurance, pre-employment screenings, reports, files and non-personal services necessary to perform the functions as defined in this Performance Work Statement (PWS) except for those items specified as Government Furnished Property (GFP). The Contractor shall perform to the standards in this contract. All solutions and services shall be performed in accordance with all Department of Defense (DoD) and Army policies, regulations, standards and procedures.

It is the inherent responsibility of the installation Network Enterprise Center (NEC) to monitor network activity and user rights and privileges. The Contractor performing IT Services on this contract shall comply with the NEC network rules and regulations when performing contractual responsibilities as set forth herein.

The Contracting Officer’s Representative (COR) will monitor, document, and evaluate the Contractors performance upon contract award per each task order. The Contractor shall be accountable to provide the required services in accordance with contract. Should the Contractor subcontract any portion of this work, at any time during the effective period of performance of this contract or an associated TO, the subcontractor shall adhere to the terms and conditions set forth within this contract. The Contractor shall notify the COR and Contracting Officer (KO) no later than thirty (30) business days prior to the subcontractor’s start date. The Contractor shall provide to the COR and

KO the subcontractor’s legal business name, what services they will be performing, and what percentage of the overall work of this contract that the subcontractor will be performing.

1.3 Period of Performance: The IDIQ contract is being established with a twelve-month base ordering period, as well as two (2) twelve-month option ordering periods. The contract has a Not-To-Exceed (NTE) threshold ceiling of $48M.

1.4 Place of Performance: Contracted functions will be carried out at the APG, MD C4ISR campus or at other CECOM and C4ISR world-wide locations including, but not limited to, Ft. Lee Virginia, Ft. Belvoir, Virginia, Ft.

Sill Oklahoma, St. Louis Missouri, Ft. Detrick, MD, Ft. Hood Texas, Ft. Huachuca, Arizona, and Tobyhanna, PA.

Enterprise IT initiatives may require contracted functions be carried out at the U.S. Army Materiel Command (AMC) headquarters, Redstone Arsenal, Alabama or at a DISA Data Center.

In the event of an emergency situation in which the CECOM location is closed, and the workforce is directed to telework, the Contractor must be able to perform work from an alternate location. Telework-eligible duties are described in the following sections of this PWS: 3.2, 3.3.2 (for systems that are accessible via Virtual Private Network (VPN)), and 4.0 (for systems that are accessible via VPN). The decision to require telework comes solely from the CECOM Commander, or the Commander of the installation where the Contractor performs the duties contained in this PWS. When the Contractor’s place of performance is reopened, and/or the CECOM Commander/Installation Commander rescinds the instruction to telework, the Contractor must return to their normal place of performance.

Telework is not permitted if Contractor personnel are unable to work due to illness or dependent care responsibilities. If Contractor personnel use Government-furnished equipment (GFE) for telework, the equipment must be used and protected in accordance with DoD, Army, and CECOM procedures. Contractor personnel using GFE for telework agree to comply with the terms of computer software license and copyright agreements, and computer virus and protection requirements and procedures. No classified documents (hard copy or electronic) may be taken to, or created at, the alternative work location. For Official Use Only (FOUO) and controlled unclassified information (CUI) data may be taken to alternative worksites if necessary precautions are taken to protect the data, consistent with DoD, Army, and CECOM regulations. Contractor personnel will apply approved safeguards to protect Government records form unauthorized disclosure or damage and will comply with Privacy Act requirements set forth in the Privacy Act of 1974, and codified at section 552a of title 5, United States Code. The use of personal email accounts for transmission of Personally Identifiable Information (PII) is strictly prohibited and must be encrypted and digitally signed. The Government will not be responsible for operating, maintenance, or any other costs associated with the use of an alternate work location. The Government is not liable for damages to the alternate work location.

1.5 Observance of Federal Government Holidays and Facility Closures: Government recognized Federal Holidays apply to all Contractor employees except those performing essential support functions or providing twenty-four (24) hours per day, seven (7) days per week coverage as specified in contract task orders. When a holiday occurs on a Saturday, Federal employees are normally granted the previous Friday as a holiday observance.

When a holiday occurs on a Sunday, Federal employees are normally granted the following Monday as the holiday observance. If a Federal Holiday falls on a weekday, it is not recognized as a, “business day.” The Contractor shall not report for work on the below recognized Federal Holidays. Depending on the calendar year, the Contractor should confirm with the COR the exact day which the Federal Holiday falls on. The recognized Federal Government Holidays are as follows:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day

Independence Day Christmas Day

Facility closures may occur due to unplanned events. Other reasons for facility closures include: (a) Closure designated by Federal statute, executive order, or Presidential Proclamation; (b) Adverse weather conditions; (c) national emergencies.

1.6 Hours of Operation: With the exception of emergency operations support or specific support functions requiring twenty-four (24) hours per day, seven (7) days per week coverage, the Contractor is responsible for conducting business, between the core hours of 0700 - 1700 Monday thru Friday, except Federal holidays or Government directed facility closures. However, hours of operation shall correspond to the core hours of the Government customer, or as defined by each task order. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks, when the Government facility is not closed for the above reasons. Stability and continuity of the workforce are essential.

1.6.1 Early Release: On occasion, authorized Government officials may grant its civilian workforce administrative dismissal. The Government may not grant the Contractor an early release such a “59 minute” early release.

1.7 Contracting Officer Representative (COR): The Government will appoint a COR who oversees the contract as a whole. The Government will appoint a COR for each task order, who will be responsible for overseeing that particular TO. The COR will be identified by separate appointment letter. The KO will provide a copy of the COR appointment letter (given to and appointing the COR). This appointment letter states the responsibilities and limitations of the COR as they pertain to this contract. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notify the KO and Contractor of any deficiencies; coordinate availability of Government Furnished Property (GFP), and provide site entry of Contractor personnel. The COR is not authorized to change any of the terms and conditions within the contract award or any TO award against the base contract.

1.8 Quality Control: The Contractor shall develop and maintain a Quality Control Plan (QCP) that contains at a minimum, the items listed below and shall submit it to the COR for acceptance no later than thirty (30) calendar days after date of award. The Government will have fifteen (15) calendar days to review, accept and/or comment on the draft deliverable. The final plan is due fifteen (15) calendar days after receipt of comments. The QCP shall include the following minimum requirements:

A description of the inspection process to cover all major services and deliverables. The description shall include specifics as to the areas to be inspected on both a scheduled and unscheduled basis, frequency of inspections, and the title of inspectors.

A description of the records to be kept to document inspections and corrective or preventative actions taken.

All records of inspections performed shall be retained and made available to the Government upon request throughout the task order performance period, and for the period after task order completion, until final settlement of any claims under this contract.

1.9 Customer Feedback: The Contractor shall be responsible for establishing and maintaining professional communication between their employees and the Government throughout the POP of this contract and each associated TO. The primary objective of this communication is customer satisfaction. Customer satisfaction is the most significant external indicator of the success and effectiveness of all services provided and can be measured through customer complaints.

Although the Contractor may be able to initially and internally address customer complaints; the customer always has the option to communicate complaints to the COR as opposed to the Contractor. The COR will accept and investigate customer complaints. The COR may communicate with Contractor Management for identification and determine a plan of resolution for the specific problem. If the Contractor deems the problem to be systematic in nature to the operation of the contract and the Government agrees, the Government will work with the Contractor to alleviate systematic issues which may impact future operations. Customer feedback may also be obtained either from the results of formal customer satisfaction surveys or from random customer complaints.

1.9.1 Interactive Customer Evaluation (ICE): ICE is a web-based customer feedback system used by the Department of the Defense organizations to solicit performance feedback. CECOM has implemented the ICE program to facilitate customer feedback on CECOM programs and services. The Government will use ICE data in the Contractor performance review process.

1.10 Quality Assurance Surveillance Plan (QASP): The Government will evaluate the Contractor’s performance for any task under this contract in accordance with the QASP. This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the terms and conditions within the contract. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). For those tasks listed in the PWS, the COR or other designated evaluator will use simplified surveillance methods to evaluate Contractor performance. When an observation indicates defective performance, the COR or other designated evaluator will notify the Contractor of non-compliance.

1.11 Contract Staff: The Contractor shall maintain an adequate staff of employees meeting all the requirements specified in the PWS. The Contractor shall ensure that all employees are professional, reliable and meet the training, certification and experience requirements of the contract. Each contracted employee is expected to adhere to standards of conduct that reflect credit on themselves, the Contractor, the U.S. Army, and the Federal Government.

The Government reserves the right to direct the Contractor to remove an employee from the work site for failure to comply with the terms and conditions within the contract. The Contractor shall replace such an employee immediately and maintain continuity of services at no additional cost to the Government. In the event of normal turn-over of employees the Contractor has thirty (30) days to fill any vacancies that may occur throughout the contract in order to receive payment for the services. Payment will not be received for work that is not conducted.

1.11.1 Key Personnel: Key personnel shall be utilized to fulfill requirements as specified by individual task orders. The following positions are considered key personnel:

Program Manager Project Manager System Administrator (AMAG Certified) System Administrator (Oracle Certified)

Key personnel minimum qualifications are documented in Appendix A: Key Personnel Responsibilities and Minimum Qualifications.

Contractor proposals shall provide thorough and detailed documentation of the experience, abilities, and background for Key Personnel in the form of resumes or equivalent statements of qualifications.

Substitution for Key Personnel shall not be permitted unless such substitution is deemed necessary due to sudden illness, death, or termination of employment. In any of these events, the Contractor shall promptly notify the COR.

All requests for substitutions shall provide a detailed explanation of the circumstances necessitating the proposed substitution(s), a complete resume for the proposed substitute(s), and any other information requested by the KO or COR needed to evaluate of the impact relative to the TO, and to approve or disapprove the proposed substitution(s).

All proposed substitutes shall have qualifications that are equal to or higher than the qualifications of the person to be replaced. The COR/ TCOR will evaluate such requests and promptly notify the Contractor of approval or disapproval thereof. Additional key personnel may be specified at the task order level if deemed necessary by mission requirements.

1.12 Personal Appearance Standards: While performing services in C4ISR facilities, contract employees shall wear neat, conservative clothing in good repair. Clothing shall be of proper fit, becoming to the individual, appropriate for business wear and the job to which assigned. Abnormally tight or revealing clothing or excessively baggy or oversized clothing is prohibited, as well as tank tops, halter tops, halter dresses, mini-skirts, mini-dresses, leggings or tights as outer wear. Imprinted clothing with embroidered messages of any kind shall not be worn.

Baseball caps, non-safety hats, or any type of caps shall not be worn while indoors of a C4ISR facility. Particularly offensive tattoos, or tattoos which are lewd or profanely indecent, racially motivated, offensive in language, or obscene in nature, shall remain covered at all times while performing contract services in C4ISR facilities.

All contract personnel shall wear name tag/badges at all times when providing lobby receptionist services or participating in training events.

Functional Area 1 – Contractor hired receptionist shall wear a standard uniform consisting of gray, blue or black pants, white shirt, tie, and blazer. The Contractor shall assess the work environment to determine required Personal Protective Equipment (PPE) in accordance with Occupational Safety and Health Administration (OSHA) standards. The Contractor shall ensure its personnel are outfitted with the proper PPE during task performance of this contract.

1.13 Neglect of Duties: Engagement in any activity that may detract from the contractor’s undivided attention to their duties shall not be permitted. This includes, but is not limited to:

Sleeping while on duty Unreasonable delays Failure to carry out assigned tasks Conducting personal affairs during duty hours Playing computer games Playing music Viewing social media sites Downloading unauthorized files to Government Furnished Equipment Personal phone calls Texting

If the COR views or is notified that an individual is neglecting his/ her duties per this PWS, the COR will document the neglect and notify the KO. The COR will also notify the Contractor PM and if corrective action is not taken, the COR may request that individual be removed from performing under this contract.

1.14 Performance Location: The geographic jurisdiction is the continental United States (CONUS) only.

Specific locations will be identified in Task Orders.

1.15 Security Requirements: The Contractor and all associated sub-Contractor employees shall comply with all security policies and procedures provided by the Government representative. The Contractor shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce shall comply with all personal identity verification requirements as directed by Department of Defense (DOD), Headquarters Department of the Army (HQDA) and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, if the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in the Contractor security processes or hours of operation in order to meet the additional FPCON requirements.

All Contractor personnel shall, at a minimum, be U.S. Citizens, who shall receive a National Agency Check. For functional areas under this PWS requiring additional clearances, such as Secret and Top Secret, the security requirements will be identified under the functional area and determined in the task order PWS. The Contractor shall be responsible for obtaining the appropriate security clearances from the Defense Investigative Service Clearance Office (DISCO) while ensuring compliance by its employees with the security regulations of the U.S. Government and policy of C4ISR facility where work is to be performed. Proof of an interim Secret Clearance shall be required prior to work being performed.

TOP SECRET facility clearance is required by the prime contractor at start of contract performance.

Contractor requires access to Non-SCI.

Contractor requires access to FOR OFFICIAL USE ONLY information.

1.15.1 Personal Identity Verification of Contractor Personnel: All Contractor personnel, inclusive of subcontractors, must be registered in the Joint Personnel Adjudication System (JPAS).

1.15.2 Restrictions: The use of Non-U.S. citizens, including Lawful Permanent Residents (LPRs), is not permitted in the performance of this contract for any position that involves access to, development of, or sustainment of any U.S. Army IT system or application. Contract performance and information processing under this contract is restricted to the continental United States (CONUS).

1.15.3 Contract Security Classification Specification: Contractor security requirements will be provided on a TO level in the DD Form 254, Contract Security Classification Specification. All personnel working on classified systems, e.g. Secure Internet Protocol Router Network (SIPRNET) will have a full clearance granted by the Garrison security office. Contractor employees shall be required to access Information Systems (IS) to fulfill the contract requirements and shall possess the required security investigation, security clearance, and formal access approvals. TOP SECRET/SENSITIVE COMPARTMENTAL INFORMATION (SCI) is the highest clearance required for select network and staff. The majority of the Contractor personnel shall require a SECRET clearance.

This will be determined on a TO level basis.

1.15.4 Contractor Security Clearance Reinvestigation: Contractor shall ensure personnel will file appropriate paperwork for security clearance reinvestigation no later than 90 calendar days prior to the expiration of existing security clearance.

1.16 Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information, and property provided for Contractor use. The Contractor shall secure Government facilities, equipment, and materials at the close of each business day.

1.17 Key Control: The Contractor shall establish and implement methods of ensuring all keys, key cards, and PIN codes issued by the Government, to Contractor personnel, are accounted for and not in the possession of unauthorized persons. No keys issued to the Contractor, by the Government, shall be duplicated. The Contractor shall develop procedures covering key, key cards, and PIN, controls that shall be included in the QCP. Such procedures shall include turn-in of any issued keys or requests for new PIN Codes in situations where there is a changeover of personnel. The Contractor shall immediately report any occurrences of lost, duplicated keys, key cards, or compromised PIN codes to the COR and COTR. PIN Codes shall not be used by anyone other than the person or organization that it is assigned to. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the COR or COTR, re-key or replace the affected lock(s). When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key which the Contractor shall be responsible for, is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost will be deducted from the monthly payment due to the Contractor.

1.18 Access Control and Identification: Contractor employees shall comply with applicable DoD/Army identification and access control policies and procedures.

1.18.1 In-processing/Out-processing: The Contractor employees who are cleared to commence work shall complete an in-processing requirement checklist, submit necessary forms, and shall submit a sponsorship application via automated DoD system, before security/ photo ID badges and access accounts will be issued.

Employees shall be escorted, as necessary, prior to completion of all in-processing requirements.

The Contractor shall immediately notify the COR and Security Officer of contract employee resignations or terminations. The Contractor shall ensure all employee out-processing requirements are completed including but not limited to: collection and turn-in of employee identification and security badges, turn-in of equipment, disable/delete actions for employee access accounts.

1.18.2 Department of Defense (DoD) Common Access Card (CAC): During contract task order (TO) POP, Contractor personnel shall be required to have a valid DoD CAC if they are to be granted network access in performance of their duties. Contractor personnel assigned to a TO shall return CAC’s that were issued to them to the sponsoring organization’s Security Officer when their employment as a DoD contract employee is terminated or the TO is complete. Contractor personnel who do not require network access for the performance of their duties, may not require a CAC; however they shall be required to obtain a civilian ID for physical access to the Army installation.

For contractors requiring Common Access Card (CAC): Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

For contractors that do not require CAC, but require access to a DoD facility or installation: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.18.3 Security Badges: While performing contractual work, the Contractor shall be required to present and display Government-issued security area identification badges in order to gain and exercise entry into the security areas. The Contractor shall only obtain badges for the minimum number of employees required for the performance of the contract TO. Contractor employees shall be required to wear the badge at all times while in a Government facility and shall be required to remove the badge while outside of the Government facility.

1.18.4 C4ISR Campus Badges: Contractor personnel assigned to the APG, MD C4ISR campus shall obtain a C4ISR badge for physical access within the campus. The sponsoring organization’s Security Officer will make the determination as to what type of badge is required for Contractor personnel and process the appropriate applications.

1.18.5 Access and General Protection/Security Policy and Procedures: Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.19 Safeguarding Controlled Unclassified Information: The Contractor shall provide adequate security to safeguard controlled unclassified information from compromise.

1.19.1 Privacy Act: The Contractor shall implement and adhere to appropriate procedural, administrative, technical and physical safeguards to prevent the unauthorized use and/or disclosure of any personally identifiable information (PII). Breaches of PII must be immediately reported to the Government Privacy Officer.

1.19.2 Disclosure of Information: The Contractor shall not release any Government data received, created, or accessed in the performance of this contract, and shall not release any unclassified information, regardless of medium, pertaining to any part of this contract or related program without prior written approval from the KO.

1.19.3 Nondisclosure: During the POP, the Contractor may be required to access nonpublic information, including acquisition sensitive information which shall not be used or disclosed unless authorized by the KO.

Contractor employees performing under each TO issued against the base contract shall be required to sign the Certificate of Nondisclosure.

1.19.4 For Contracts that Require Handling or Access to Classified Information: Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified

“Confidential,” “Secret,” or “Top Secret” and requires contractors to comply with— (1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); (2) any revisions to DOD 5220.22-M, notice of which has been furnished to the contractor.

1.20 Government Data and Data Rights: The Government has unlimited rights to any information, document, media, source code, and machine readable material, regardless of physical form or characteristics, that is created or obtained in the course of official Government business under this contract. This is Government data, and all Government data produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government.

Government data may not be used or sold by the Contractor without written permission from the COR. All materials supplied to the Government shall be the sole property of the Government and shall not be used for any other purpose.

1.21 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall immediately notify the KO when it becomes apparent that such access or participation may result in any actual or potential OCI. The Contractor shall promptly submit a plan to the KO of how to mitigate any such OCI. The determination of acceptability of the Contractor’s mitigation plan, will be at the discretion of the KO. In the event that the KO determines that any OCI cannot be resolved, avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements.

1.22 Government Business Communications and Content: For the purpose of performing work under this contract, the Contractor shall use only authorized Government-provided services for email, telecommunications, collaboration, and content management. In particular, the Contractor shall use Government email account for electronic messaging correspondence under this contract. All work performed under this contract shall be conducted on and through a government-managed device operating on a government-managed network.

Commercial internet service provider networks are not authorized for official government business.

1.22.1 Contractor Correspondence: All Contractor correspondence (telephone, oral presentation, written, facsimile, and email display) shall explicitly identify or announce themselves as a contractor and their company name. All email correspondence generated under this contract and TO shall be conducted through a government email account.

1.23 Intoxicants: Contractor personnel performing under this contract/ TO are prohibited from being under the influence of alcohol intoxicants, drugs, or substances that produce similar effects, during business hours stated within this PWS. If any Contractor personnel are found to be under the influence of any intoxicants, he/ she shall be immediately removed from their position. This offense may be grounds for removal of that Contractor employee per the discretion of the COR of that TO.

1.24 Criminal Actions: Contractor employees are subject to prosecution for criminal actions due to improper performance of duty as allowed by law. These criminal actions include, but are not limited to the following:

Falsification or unlawful concealment, removal, mutilation or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records.

Unauthorized use of Government property, theft, vandalism, or immoral conduct.

Unethical or improper use of official authority or credentials.

Security violations.

1.25 Anti-Terrorism (AT) Level 1 Training Requirement:

All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within thirty (30) calendar days after contract start date or TO release date, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within thirty (30) calendar days after completion of training by all employees and subcontractor personnel.

AT level I awareness training is available at the following website: http://jko.jten.mil

1.26 iWATCH Training Requirement: The Contractor and its subcontractors shall brief all of their employees performing under this contract, on the local iWATCH program (training standards provided by the requiring activity Antiterrorism Officer (ATO)). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employee’s to report suspicious activity to the COR. This training shall be completed within thirty (30) calendar days of each TO award. If a new Contractor employee is commencing performance under a TO, he/she shall be required to receive the local iWATCH program briefing within thirty (30) calendar days of commencing performance. Once each Contractor employee has received the required iWATCH program briefing, the results shall be reported to the COR.

1.26.1 iWATCH program resources may be found at the following website:

http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx

1.27 Threat Awareness and Reporting Program (TARP) Training Requirement: TARP training promotes personnel’s ability identify, report, and prevent espionage, subversion, sabotage, insider threats, terrorism or extremist activities directed against the Army and its personnel, facilities, resources, and activities. Per AR 381-12 Threat Awareness and Reporting Program (TARP), all Contractor personnel with security clearances must receive annual TARP training by a CI agent or other trainer as specified in 2-4b.

1.28 Handling/Access to Classified Information: The Contractor shall comply with Federal Acquisition Regulation (FAR) 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires Contractors to comply with— (1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); any revisions to DOD 5220.22-M, notice of which has been furnished to the Contractor.

1.28.1 Derivative Classification Training: At a minimum, all personnel who require Secret Internet Protocol Network (SIPRnet) access, who process or handle classified material, or who prepare reports/orders/summaries that are classified Confidential or higher are derivative classifiers. Derivative classifiers must complete the prerequisite Derivative Classification Training (Course IF103.16) available through the Defense Security Service (DSS) Center for Development of Security Excellence (CDSE) Security Training, Education and Professionalization Portal (STEPP). STEPP can be accessed at the following locator: http://www.cdse.edu/stepp/index.html. The training must be completed every two (2) years.

1.29 OPSEC Standing Operating Procedure/Plan: The contractor shall utilize the existing CECOM OPSEC Standing Operating Procedure (SOP)/Plan.