W9124E-17-R-0001_Fort_Polk_FFS.pdf

CODE

(Hour)

PAGE(S)

until 10:00 AM local time 31 Jan 2017

X

A X B X C

D

EX

X G F 102 - 111

112 - 121 H 122 - 125

RATING PAGE OF PAGES

7. ISSUED BY

(Date)

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

Previous Edition is Unusable 33-134 STANDARD FORM 33 (REV. 9-97)

Prescribed by GSA FAR (48 CFR) 53.214(c)

1 125

(If other than Item 7)

15A. NAME 16. NAME AND TITLE OF PERSON AUTHORIZED TO

AND

ADDRESS

SIGN OFFER (Type or print)

OF

OFFEROR

AMENDMENT NO. DATE

15B. TELEPHONE NO (Include area code) 17. SIGNATURE15C. CHECK IF REMITTANCE ADDRESS

IS DIFFERENT FROM ABOVE - ENTER

SUCH ADDRESS IN SCHEDULE.

18. OFFER DATE

1. THIS CONTRACT IS A RATED ORDER

UNDER DPAS (15 CFR 700)

2. CONTRACT NO.

W91247 8. ADDRESS OFFER TO

See Item 7

9. Sealed offers in original and 1 copies for furnishing the supplies or services in the Schedule will be received at the place specified in Item 8, or if handcarried, in the depository located in

CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

10. FOR INFORMATION

CALL:

A. NAME (NO COLLECT CALLS)

11. TABLE OF CONTENTS

SOLICITATION/ CONTRACT FORM

SUPPLIES OR SERVICES AND PRICES/ COSTS

2 - 14

X I CONTRACT CLAUSES

DESCRIPTION/ SPECS./ WORK STATEMENT X

PACKAGING AND MARKING

15 - 89 J LIST OF ATTACHMENTS

INSPECTION AND ACCEPTANCE

DELIVERIES OR PERFORMANCE

90 - 91 92 - 93

X K

REPRESENTATIONS, CERTIFICATIONS AND

OTHER STATEMENTS OF OFFERORS

CONTRACT ADMINISTRATION DATA 94 - 96 X

SPECIAL CONTRACT REQUIREMENTS

OFFER (Must be fully completed by offeror) X M

L INSTRS., CONDS., AND NOTICES TO OFFERORS

EVALUATION FACTORS FOR AWARD

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT

(See Section I, Clause No. 52.232-8)

14. ACKNOWLEDGMENT OF AMENDMENTS

(The offeror acknowledges receipt of amendments

AMENDMENT NO. DATE

to the SOLICITATION for offerors and related documents numbered and dated):

FACILITY

12. In compliance with the above, the undersigned agrees, if this offer is accepted within calendar days (60 calendar days unless a different period

SOLICITATION, OFFER AND AWARD

X

(X) SEC. DESCRIPTION (X) SEC. DESCRIPTION PAGE(S)

PART I - THE SCHEDULE

26. NAME OF CONTRACTING OFFICER (Type or print) 27. UNITED STATES OF AMERICA 28. AWARD DATE

EMAIL:TEL: (Signature of Contracting Officer)

CODE CODE

B. TELEPHONE (Include area code) C. E-MAIL ADDRESS

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION:

10 U.S.C. 2304(c)( ) 41 U.S.C. 253(c)( ) (4 copies unless otherwise specified)

23. SUBMIT INVOICES TO ADDRESS SHOWN IN ITEM

24. ADMINISTERED BY (If other than Item 7) CODE 25. PAYMENT WILL BE MADE BY CODE

PART IV - REPRESENTATIONS AND INSTRUCTIONS

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS

97 - 100

PART II - CONTRACT CLAUSES

MICC - FORT BRAGG

2175 REILLY ROAD STOP A

FORT BRAGG NC 28310-5000

FAX:

TEL:

FAX:

TEL:

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

SOLICITATION

6. REQUISITION/PURCHASE NO.5. DATE ISSUED

28 Dec 2016

4. TYPE OF SOLICITATION

SEALED BID (IFB)

NEGOTIATED (RFP)

[ X ]

3. SOLICITATION NO.

W9124E-17-R-0001

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Months Phase-In

FFP

Phase-in for Full Food Services in accordance with the PWS.

FOB: Destination

NET AMT

0002 150 Job Full Food Service for JRTC

FFP

FFS for DFAC 7303A to support JRTC and Fort Polk personnel assigned to North Fort Polk, LA, and pursuant to the Performance Work Statement (PWS) included herein. Meals shall be 3 per day, Monday – Friday excluding holidays and weekend (1 quantity equals 1 day).

0003 140 Job Full Food Service for 7303A

FFP

Full Food Services (FFS) for Dining Facility (Building 7303A) for Leadership Training Program (LTP) conducted on North Fort Polk, LA, and pursuant to the Performance Work Statement (PWS) included herein. Meals shall be 3 per day to include weekdays, weekends, and holidays (1 quantity equals 1 day with 3 meals).

0004 200 Job Full Food Service for CONOPS

FFP

FFS in support of RTU Personnel at Forward Operating Bases from DFACs in the PWS, (Buildings 8095 and 8540). Meals shall be 2 per day to include weekdays, weekends, and holidays (1 quantity equals 1 day with 2 meals).

0005 200 Job Full Food Services for CONOPS

FFP

FFS in support of RTU Personnel from the DFAC 7303A. Meals shall be 2 per day to include weekdays, weekends, and holidays (1 quantity equals 1 day with 2 meals).

0006 1 Each Contract Manpower Reporting

FFP

Contractor is required to provide data on Contractor labor hours (including subcontractor labor hours) for performance of this contract IAW the PWS. The cost, if any, for providing this data shall be entered into the space provided at this CLIN. If no direct cost is associated with providng the data, enter "No Cost."

Instructions, including the Contractor and Subcontractor User Guides, are available at http://www.ecmra.mil.

1001 150 Job OPTION Full Food Service for JRTC

FFP

FFS for DFAC 7303A to support JRTC and Fort Polk personnel assigned to North Fort Polk, LA, and pursuant to the Performance Work Statement (PWS) included herein. Meals shall be 3 per day, Monday – Friday excluding holidays and

1002 140 Job OPTION Full Food Service for 7303A

FFP

Full Food Services (FFS) for Dining Facility (Building 7303A) for Leadership Training Program (LTP) conducted on North Fort Polk, LA, and pursuant to the Performance Work Statement (PWS) included herein. Meals shall be 3 per day to

1003 200 Job OPTION Full Food Service for CONOPS

FFP

FFS in support of RTU Personnel at Forward Operating Bases from DFACs in the PWS, (Buildings 8095 and 8540). Meals shall be 2 per day to include weekdays, 1004 200 Job OPTION Full Food Services for CONOPS

FFP

FFS in support of RTU Personnel from the DFAC 7303A. Meals shall be 2 per day to include weekdays, weekends, and holidays (1 quantity equals 1 day with 2

1005 1 Each OPTION Contract Manpower Reporting

FFP

Contractor is required to provide data on Contractor labor hours (including subcontractor labor hours) for performance of this contract IAW the PWS. The cost, if any, for providing this data shall be entered into the space provided at this CLIN. If no direct cost is associated with providng the data, enter "No Cost."

Instructions, including the Contractor and Subcontractor User Guides, are available

2001 150 Job OPTION Full Food Service for JRTC

FFP

FFS for DFAC 7303A to support JRTC and Fort Polk personnel assigned to North Fort Polk, LA, and pursuant to the Performance Work Statement (PWS) included herein. Meals shall be 3 per day, Monday – Friday excluding holidays and

2002 140 Job OPTION Full Food Service for 7303A

FFP

Full Food Services (FFS) for Dining Facility (Building 7303A) for Leadership Training Program (LTP) conducted on North Fort Polk, LA, and pursuant to the Performance Work Statement (PWS) included herein. Meals shall be 3 per day to

2003 200 Job OPTION Full Food Service for CONOPS

FFP

FFS in support of RTU Personnel at Forward Operating Bases from DFACs in the PWS, (Buildings 8095 and 8540). Meals shall be 2 per day to include weekdays, 2004 200 Job OPTION Full Food Services for CONOPS

FFP

FFS in support of RTU Personnel from the DFAC 7303A. Meals shall be 2 per day to include weekdays, weekends, and holidays (1 quantity equals 1 day with 2

2005 1 Each OPTION Contract Manpower Reporting

FFP

Contractor is required to provide data on Contractor labor hours (including subcontractor labor hours) for performance of this contract IAW the PWS. The cost, if any, for providing this data shall be entered into the space provided at this CLIN. If no direct cost is associated with providng the data, enter "No Cost."

Instructions, including the Contractor and Subcontractor User Guides, are available

3001 150 Job OPTION Full Food Service for JRTC

FFP

FFS for DFAC 7303A to support JRTC and Fort Polk personnel assigned to North Fort Polk, LA, and pursuant to the Performance Work Statement (PWS) included herein. Meals shall be 3 per day, Monday – Friday excluding holidays and

3002 140 Job OPTION Full Food Service for 7303A

FFP

Full Food Services (FFS) for Dining Facility (Building 7303A) for Leadership Training Program (LTP) conducted on North Fort Polk, LA, and pursuant to the Performance Work Statement (PWS) included herein. Meals shall be 3 per day to

3003 200 Job OPTION Full Food Service for CONOPS

FFP

FFS in support of RTU Personnel at Forward Operating Bases from DFACs in the PWS, (Buildings 8095 and 8540). Meals shall be 2 per day to include weekdays, 3004 200 Job OPTION Full Food Services for CONOPS

FFP

FFS in support of RTU Personnel from the DFAC 7303A. Meals shall be 2 per day to include weekdays, weekends, and holidays (1 quantity equals 1 day with 2

3005 1 Each OPTION Contract Manpower Reporting

FFP

Contractor is required to provide data on Contractor labor hours (including subcontractor labor hours) for performance of this contract IAW the PWS. The cost, if any, for providing this data shall be entered into the space provided at this CLIN. If no direct cost is associated with providng the data, enter "No Cost."

Instructions, including the Contractor and Subcontractor User Guides, are available

4001 150 Job OPTION Full Food Service for JRTC

FFP

FFS for DFAC 7303A to support JRTC and Fort Polk personnel assigned to North Fort Polk, LA, and pursuant to the Performance Work Statement (PWS) included herein. Meals shall be 3 per day, Monday – Friday excluding holidays and

4002 140 Job OPTION Full Food Service for 7303A

FFP

Full Food Services (FFS) for Dining Facility (Building 7303A) for Leadership Training Program (LTP) conducted on North Fort Polk, LA, and pursuant to the Performance Work Statement (PWS) included herein. Meals shall be 3 per day to

4003 200 Job OPTION Full Food Service for CONOPS

FFP

FFS in support of RTU Personnel at Forward Operating Bases from DFACs in the PWS, (Buildings 8095 and 8540). Meals shall be 2 per day to include weekdays, 4004 200 Job OPTION Full Food Services for CONOPS

FFP

FFS in support of RTU Personnel from the DFAC 7303A. Meals shall be 2 per day to include weekdays, weekends, and holidays (1 quantity equals 1 day with 2

4005 1 Each OPTION Contract Manpower Reporting

FFP

Contractor is required to provide data on Contractor labor hours (including subcontractor labor hours) for performance of this contract IAW the PWS. The cost, if any, for providing this data shall be entered into the space provided at this CLIN. If no direct cost is associated with providng the data, enter "No Cost."

Instructions, including the Contractor and Subcontractor User Guides, are available

CONTRACT MIN/MAX QUANTITY

The minimum quantity and contract value for all orders issued against this contract shall not be less than the minimum quantity and contract value stated in the following table. The maximum quantity and contract value for all orders issued against this contract shall not exceed the maximum quantity and contract value stated in the following table.

MINIMUM

QUANTITY

MINIMUM

AMOUNT

MAXIMUM

QUANTITY

MAXIMUM

AMOUNT

$298,000.00 $28,097,830.00

Section C - Descriptions and Specifications

PERFORMANCE WORK STATEMENT

Performance Work Statement (PWS) North Fort Polk Full Food Service - Fort Polk, Louisiana

Vision Statement Provide quality services in support of the installation food service program that supports the warfighter with flexible, efficient and cost effective service. The service outlined in this requirement encompasses dining facility management functions, food preparation, facility sanitation and janitorial duties. Performance criteria for overall dining facility duties fall under contractor responsibilities.

1.0 Introduction

This PWS is developed to support North Fort Polk food service requirements to meet Full Food Service (FFS) requirements in support of units stationed or training at the Joint Training Readiness Center (JRTC) and Fort Polk.

FFS will be conducted from Dining Facilities (DFAC) 7303A, 8009, 8239, 8538, and the two Production Kitchens (building 8095 and 8540). The Contractor shall provide quality services in support of the North Fort food service program that supports the Warfighter with flexible, efficient and cost effective service. The service outlined in this requirement encompasses DFAC Management functions, food preparation, facility sanitation and janitorial duties.

Performance criteria for overall DFAC duties fall under Contractor responsibilities.

1.1 Background

The Army, in its acquisition pursuit of quality food service, has improved its method of contracting. To capitalize on new approaches; e.g., proven commercial practices, management innovations, and best value contracting, the Army will award its food service contracts as a Performance Based Service Acquisition (PBSA). This idea will foster partnering arrangements between Government and Industry. This approach is in keeping with the Undersecretary of Defense for Acquisition initiative to convert federal service contracts to performance-based on Installation Approach. Fort Polk serves as a training post for units preparing to deploy to fight the nation’s wars and also deploys combat units. They are home to the Joint Readiness Training Center (JRTC); the 3rd Brigade, 10th Mountain Division; the 3/353 Infantry Brigade; Tenant Units; and the Bayne-Jones Army Community Hospital.

Currently Fort Polk is providing contingency training for the Army's light infantry and special operations forces and is deploying Soldiers in support of ongoing military operations.

1.2 Objectives

To provide a quality food program that supports the warfighter with flexible, efficient and cost effective contract food service support.

2.0 Requirements

This section describes the general requirements for this effort.

2.1 General

2.1.1 Scope

The Contractor shall successfully transition food service support operations and be fully staffed with qualified personnel that meet or exceed the qualifications stated in this PWS, and provide all resources, except Government Furnished Property (GFP), to perform Full Food Service (FFS) in buildings 7303A, 8239, 8009, 8538, 8095, and 8540 on North Fort Polk, LA to meet the performance requirements stated in this contract.

2.1.2 Description of Services

The Contractor shall provide all supervision, labor, personnel, equipment, materials and supplies, except Government Furnished Property (GFP), to perform activities that comprise the full operation of an Army Dining Facility. It includes, but is not limited to, requisitioning, receiving, storing, preparing, and serving of food. Also, included is the performance of related administrative, custodial, and sanitation functions, in the Dining Facilities.

They promulgate both existing and maturing concepts, responsibilities, policy, and implementing procedures. The Contractor shall perform to the standards in this contract.

2.1.2.1 In DFAC (bldg. 7303A) the Contractor shall provide FFS for personnel either assigned to North Fort or training on North Fort, this includes, OPSGRP personnel and students, National Guard, Army Reserve, and Rotational Training Units (RTU). RTU support covers FFS for LTP and for personnel on North Fort in support of the rotation. Estimated workload information is provided at TE 2. Specific tasks are at section 6.

2.1.2.2 In buildings 8009, 8239, 8538 and the Production Kitchens, buildings 8095 and 8540, the Contractor shall provide FFS for the JRTC RTU Forward Operating Base (FOB) missions. These dining facilities operate under the Army Food Management Information System (AFMIS). Estimated workload information is provided at TE 2. The Government reserves the right to add, delete or substitute dining facilities that are similar in size and comparably equipped, during the contract period. This mission includes functions described below. Specific tasks are at section 6.

2.1.3 Period of Performance

Phase-In: 1 month Base Year: 11 months Option 1: 12 months Option 2: 12 months Option 3: 12 months Option 4: 12 months

2.1.4 Place of Performance and Hours of Operation

2.1.4.1 Hours of Operation: Normal Hours. The meal service hours for the dining facilities are listed in Technical Exhibit 2. These hours are subject to change based upon supported unit requirements. Usually this change occurs on short notice. In most instances, there shall be a minimum of four (4) hours advance notice provided by the Government.

2.1.4.2. Extended Service Hours. It is expected that a dining facility may periodically be required to extend its service beyond normal hours in the performance of this PWS. The Contracting Officer (KO) may authorize the Contractor to provide extended services by giving four (4) hours prior notice of any change. In the event of extenuating circumstances or mission requirements, short and/or no advance notifications are subject; however, notifications will be given as soon as possible.

2.1.4.3. Surge Capability. It is expected that a surge capability maybe required to support unexpected increases in headcount in the performance if this PWS. The Contracting Officer (KO) may authorize the Contractor to provide extended services by giving four (4) hours prior notice of any change. In the event of extenuating circumstances or mission requirements, short and/or no advance notifications are subject; however, notifications will be given as soon as possible.

2.1.4.4 DFAC Bldg 7303A Closure: DFAC is subject to closure when there is no RTU or training mission requirement as directed by the KO.

2.1.5 Recognized/Government Holidays

New Years Day 1st day of January Martin Luther King Jr.'s Birthday 3rd Monday of January

Presidents Day 3rd Monday of February Memorial Day Last Monday of May Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

2.1.6 Travel/Temporary Duty (TDY)

The Contractor shall make necessary travel arrangements for employees and provide the necessary infrastructure to support contract tasks. The Contractor shall provide administrative support to employees in accordance to state and federal employment policies (time keeping, leave processing, pay, emergency needs).

2.1.7 Emergency Services

The contractor shall be responsible for providing medical services to its employees. Emergency medical services will be provided by the government to support lifesaving injuries or illnesses until proper medical support can be administered from an external source to the government from a medical treatment facility or transport. This does not include contractor employees that are military retirees or dependents working for the contractor on Army installations.

2.1.8 Contract Administration and Management

The contractor shall establish processes and assign appropriate resources to effectively administer the requirement.

The contractor shall respond to Government requests for contractual actions in a timely fashion. The contractor shall have a single point of contact between the Government and Contractor personnel assigned to support contracts or task orders. The contractor shall assign work effort and maintain proper and accurate time keeping records of personnel assigned to work on the requirement. The contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The contractor must maintain continuity between the support operations at Fort Polk, LA and the contractor's corporate offices. The contractor shall provide guidance to employees during designated Government non-work days or other periods where Government offices are closed due to weather or security conditions. The contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the PWS requirements.

The contractor shall make necessary travel arrangements for employees. The contractor shall provide necessary infrastructure to support contract tasks. The contractor shall provide administrative support to employees in accordance to state and federal employment policies (time keeping, leave processing, pay, emergency needs).

2.1.9 Quality Control

The Contractor shall develop and maintain an effective quality control process to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure against recurrence of defective services.

2.1.9.1 Quality Control Program: Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-1 Contractor Inspection Requirements). The Contractor shall submit the QCP to the COR and KO no later than 10 days after contract award, and within five (5) days of any proposed changes.

2.1.9.1.1 The Contractor’s quality program shall demonstrate its prevention-based outlook by meeting the objectives stated in the PWS throughout all areas of performance. The QCP shall be developed to specify the Contractor’s responsibility for management and quality control actions to meet the terms of the contract. The QCP as a minimum shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints.

2.1.9.1.2 Upon request from the COR, the Contractor shall provide, all reports generated as a result of the Contractor’s quality control efforts. This shall include any summary information used to track quality control, including any charts/graphs.

2.1.9.1.3 The Contractor’s QCP shall be incorporated into and become part of this contract after the plan has been accepted by the KO. Proposed changes made after KO acceptance shall be submitted in writing through the COR to the KO for review and acceptance prior to implementing any revision. The Contractor’s QCP shall be maintained throughout the life of the contract and shall include the Contractor’s procedures to routinely evaluate the effectiveness of the plan to ensure the Contractor is meeting the performance standards and requirements of the contract.

2.1.9.1.4 The Quality Control Plan shall include the following:

1. An organization chart which provides for QC personnel to have direct accountability to the contractor's top management.

2. An inspection system covering all tasks and services required by this contract.

a. The system shall include those areas to be inspected on a routine or unscheduled basis, the frequency of inspections, documentation forms, individuals that will perform the inspections and the follow-up procedures.

b. A method or methods of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable.

c. The method of documenting and enforcing QC operations.

d. A Process action plan to correct and prevent continuous deficiencies and defects.

3. A cleaning schedule that addresses items/areas not cleaned as a part of meal preparation and clean up tasks.

This would include (but is not limited to) items such as;

a. Window cleaning

b. Oven cleaning

c. Cleaning of hoods over food preparation equipment

d. Refrigerator cleaning

e. Storeroom cleaning

4. Methods of communication with the Government regarding quality and contract performance.

5. A Customer/diner feedback program.

6. A monthly reporting system to the Contractor's home office.

2.1.9.1.5 Elements of the Plan: The QC Plan must ensure the enforcement of the required standards for:

1. Personnel health and hygiene.

2. Workplace Safety

3. Fire prevention and evacuation.

4. Environmental protection.

5. Energy conservation.

6. Employee training.

7. HAZMAT Program.

8. Hazard communication standards (OSHA) for use of chemicals

9. Hazard Analysis Critical Control Points (HACCP).

10. Security and use of Government Property

11. Contingency Plan

2.1.9.2 Contractor Discrepancy Report (CDR): When the Contractor's performance is unsatisfactory, a CDR will be issued. The Contractor shall reply in writing within five (5) work days from the date of receipt of the CDR, giving the reasons for the unsatisfactory performance, corrective action taken, and procedures to preclude recurrence.

2.1.9.3 Quality Assurance: The COR will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the COR must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

When an observation indicates defective performance, the COR will require the Contractor or designated on-site representative to initial the observation to acknowledge the defective performance. The acknowledgement of the observation does not necessarily constitute Contractor concurrence with the observation, only that the Contractor has been made aware of the defective performance.

2.1.9.4 Property Management System: The Contractor shall establish a system to manage Government Furnished Property (GFP) in its possession to control, use, preserve, protect, repair and maintain. The Property Management System (PMS) must be adequate to satisfy the requirements of Property Management in accordance with (IAW) FAR clause 52.245-1 Government Property.

2.1.10 Government Point of Contact (POC)

The KO or their designated representative will be the point the contact concerning administration and performance of the contract. Designation of government personnel (Contracting Officer Representatives and Assistant CORs) and their limitations will be made in writing by the contracting activity. The COR will be designated on official letterhead and signed by the appropriate Contracting Officer. The COR monitors all aspects of the contract and assists in contract administration. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates.

2.1.11 Subcontract Management

The contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The prime contractor shall manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations. The prime contractor shall submit subcontracting plan (IAW FAR part 19.9) to the Contracting Officer (KO) for approval. Contractors shall not add subcontractors without approval from the KO. Contractors are responsible for filing subcontract reports in the electronic Subcontracting Reporting System (eSRS). Prime/ Higher Tier subcontractors must inform their subcontractor to enter their reports in eSRS under the flow down requirement.

Contractors shall provide a notification e-mail address in the report for the federal government agency.

2.1.12 Contractor Employees

The contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience. The contractor shall match personnel skills to the work or task with a minimum of under/over employment of resources. The contractor shall ensure the labor categories as defined in the Labor Categories document (see related documents), labor rates, and man-hours utilized in the performance of each TO (PWS line item) issued hereunder will be the minimum necessary to accomplish the task. The Contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract.

2.1.12.1 Contractor personnel performing work under this contract shall be able to read, write, speak, and understand the English language to effectively carry out all contract requirements. They shall have a command of both the written and spoken English language to properly clearly, and effectively communicate in person or via electronic devices (telephone or Email) with co-workers, customers, and the general public.

2.1.12.2 Contractor personnel performing work under this contract shall be U.S. citizens unless the provisions of Army Regulation 25-2, Information Assurance have been fully completed and approval has been granted by the Government for the non-U.S. citizen to perform the required support.

2.1.13 Business Relations

The contractor shall successfully integrate and coordinate all activity needed to execute the requirement. The contractor shall manage the timeliness, completeness, and quality of problem identification. The contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors. The contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all contractor personnel.

2.2 Special Requirements

This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.

2.2.1 Security

2.2.1.1 DD Forms 254, Contract Security Classification Specification, and Department of Defense: Overarching security requirements and Contractor access to classified information shall be as specified in DD Form 254, which will be further identified for each TO, as required. All Contractor personnel with access to unclassified information systems, including e-mail, shall have at a minimum a favorable National Agency Check (NAC).

2.2.1.2 Visitor Group Security Agreement. The Contractor shall sign a Contractor Visitor Group Security Agreement IAW Fort Polk local policy to protect classified information involved in performance under this contract or TO. The Agreement will outline responsibilities in the following areas: Contractor security supervision; Standard Practice Procedures; access, accountability, storage, and transmission of classified material; marking requirements;

security education; personnel security clearances; reports; security checks; security guidance; emergency protection;

protection of Government resources; DD Forms 254; periodic security reviews; and other responsibilities, as required.

2.2.1.3 Contractor's must provide an access roster to Directorate of Emergency Services (DES), Physical Security Office of all employees monthly or when any personnel change occurs for access to Fort Polk. An access roster will also be furnished to the Security and Intelligence Division (S&ID), DPTMS quarterly or upon request. Access rosters must be forwarded by the COR to the visitors control center using a specific format electronically from a Government computer. All personnel employed under this contract will adhere to all Fort Polk access control policies which include, weapons registration, transportation of weapons on the installation, access control policies, use of installation passes and ID cards and the operation of motor vehicles.

2.2.1.4 A check of records through the National Crime Information Center (NCIC) Interstate Identification Index (III) is the Army minimum baseline background check for entrance onto Army installations for non-CAC holders to include entrance of visitors. Contractors will identity proof all employees using e-verify and ensure that no illegal immigrants are employed under the umbrella of this contract.

2.2.1.5 The Contractor shall provide employees with company identification (ID) cards prior to their commencement of work. The ID format is subject to approval by the Government. IDs shall be laminated and include the company's name, ID number, issue and expiration dates, employee name, job title and color photograph. Employees shall wear ID cards on front exterior clothing, above the waist, when performing under the Performance of Work Statement (PWS)/Statement of Work (SOW) unless otherwise specified herein or approved by the Government.

2.2.1.6 Physical Security Plan. The Contractor shall address the physical security aspects associated with contract performance in Government furnished facilities. The plan shall describe how the Security Plan shall prevent unauthorized access, vandalism, pilferage, larceny, sabotage, and arson directed toward Contractor controlled facilities. A list of installation buildings for which the Contractor shall be responsible shall be included in the plan.

The Contractor shall maintain an active security checklist for each facility under the Contractor's control. The plan shall comply with the provisions of AR 190-11, AR 190-13, AR 190-51, DoD 5100.76(D), 5220.22(D) and the Fort Polk, LA Installation Physical Security Plan. This security plan will be reviewed annually by the DES to ensure regulatory requirements.

2.2.1.7 Information Systems Security Plan. The information systems security plan shall establish security procedures for all computer systems and communications utilized in the performance of this PWS/SOW/SOO. The plan shall conform to AR 25-2, AR 25-1 and AR 380-67.

2.2.1.8 Key Control Plan. The Contractor's key control plan shall provide for Government access, 24 hours a day, seven days a week, to all Government-furnished facilities. The plan shall comply with AR 190-13, the Army Physical Security Program, and AR 190-51.

2.2.1.9 The Contractor shall ensure that its employees, performing under this contract who has access to Government information systems receive annual Information Technology security training.

2.2.1.10 The Contractor shall immediately notify the contracting officer when an employee terminates employment that has access to Government information systems or data. The Contractor shall ensure all common access cards issued to employees are returned to the Government upon termination of employment and released employee names are to be stricken from the roster maintained by DES & S&ID immediately upon release.

2.2.2 Installation AT/FP

2.2.2.1 Pursuant to Department of Defense Instruction Number 2000.16, "DoD Antiterrorism (AT) Standards, all Contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete AT Level I Awareness Training within five (5) calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR (or to the KO, if a COR is not assigned) within five (5) calendar days after completion of training or within five (5) days from the date that its new employees start work on the Federal installation (whichever comes first).

This is required for all Contractor employees and subcontractor personnel. AT Level I awareness training is available at Error! Hyperlink reference not valid..

Note: The website for the Information Awareness Training is Error! Hyperlink reference not valid. and the website for the Antiterrorism Level I Awareness Training is Error! Hyperlink reference not valid.. Completion of both is solely the responsibility of the Contractor.

2.2.2.2 In the event that the automated system at Error! Hyperlink reference not valid. is not available (e.g., server problems), Level I AT Awareness Training can be provided by a qualified instructor. However, if the training is not completed online, the Level I AT Awareness Instructor qualification must be coordinated with the Installation Antiterrorism Officer (or Installation Security equivalent) and the resultant name(s) of approved instructors shall be provided the KO or designee along with all associated cost or schedule impacts to the contract.

2.2.2.3 Antiterrorism performance (Level I AT Awareness Training attendance and compliance) may be documented as a performance metric under the resultant contract, and be part of past performance information in support of future source selections.

2.2.3 Installation OPSEC

2.2.3.1 In accordance with AR 530-1, Operations Security (OPSEC), dated 19 April 2007, and DoDM 5205.02-M, DoD Operations Security (OPSEC) Program Manual, dated 03 September 2014, contract personnel shall receive initial OPSEC Level I training which consists of initial and continual awareness training. Within the first 30 days of arrival on Fort Polk contract personnel shall receive initial OPSEC training either by on-line training through the Fort Polk SharePoint OPSEC site on the intranet, or the Defense Security Services website at:

http://cdsetrain.dtic.mil/opsec/index.htm

2.2.3.2 The contractor shall ensure all applicable employees have completed OPSEC initial training and annual refresher training and shall certify that their workforce has completed the training through the submission of completion certificate(s) to the Contracting Officer and the Contracting Officer's Representative (if appointed) within 30 days of arrival on post.

2.2.3.3 Operations Security (OPSEC) Awareness Training attendance and compliance may be documented as a performance metric under the resultant contract, and be part of past performance information in support of future source selections.

2.2.4 FORT POLK CONTRACT /HOMELAND SECURITY PRESIDENTIAL

DIRECTIVE 12 (HSPD 12) REQUIREMENTS

2.2.4.1 Requirements apply to any contract over 180 days in duration, or any contract where contractor employees access the installation’s occupied buildings or require access to the government information systems.

2.2.4.2 All personnel hired under this contract who do not require a security clearance must have a favorable National Agency Check with Inquiries (NACI). The Contracting Officer Representative (COR) will ensure new hires complete a NACI through the Personnel Security Investigation Portal (PSIP) by initiating a request through S&ID no later than 15 days from the date of hire and completing the investigation (submission to OPM) within 30days. Personnel who require a security clearance must be processed by their company Facility Security Officer (FSO) or company Security Manager.

2.2.4.3 Instructions for completing the NACI process will be sent to the Project/Program Manager, Security Manager and the COR once the contract has been awarded and one of the above personnel notifies S&ID for the initiation. The contractor shall schedule fingerprinting appointments with S&ID. Personnel will not be able to work under this contract until the NACI has been submitted to PSIP as required. Personnel who do not receive a favorable NACI will not be allowed to perform services under this contract.

2.2.4.4 All employees requiring a common access card (CAC) for physical access or access to the government information systems will be granted a CAC after the successful submission of the NACI through PSIP and a favorable fingerprint review by S&ID. An unfavorable NACI adjudication will result in loss or denial of computer access, physical access or employment.

2.2.4.5. Sponsoring organizations, activities whose personnel do not need access to multiple Installations or access to the Government information systems will submit a completed access control roster to the Visitor Control Center (VCC). They may receive a MOBILISA visitor card for the terms of their contract (until contract end date, not to exceed 3 years) when sponsored on an access roster. If not sponsored they will only receive a pass for up to 7 days.

2.2.4.6. MOBILISA card expirations may be updated to reflect a new contract period by submitting an updated access control roster to the VCC.

2.2.4.7. Access rosters may only be submitted via e-mail to the VCC by a .mil, .gov, .AAFES, address by the COR or security activity, all others will be returned without action.

2.2.4.8 Installation Access

2.2.4.8.1 All visitors to Fort Polk must be vetted at the Visitors Center, located adjacent to the main gate on Louisiana Avenue. Each visitor will be issued an access control credential for entry onto the installation. Based on the results of the vetting process, some personnel may be denied unescorted access to Fort Polk. Personnel working at the Visitors Center are not permitted to divulge law enforcement data obtained during the vetting process. A waiver process has been established for personnel who are denied unescorted access. Generally, waivers will be processed within five days of completion.

2.2.4.8.2 Under the Trusted Traveler Program, visitors who are accompanied by Department of Defense-affiliated personnel (active-duty Soldiers, civilian common access card holders, retiree ID card holders, DoD dependent ID card holders, and civilian Contractor CAC holders) will not require vetting for access and will only need to produce a valid ID card; these visitors must be in the immediate vehicle of the sponsoring card holder. These DoD affiliated personnel will be responsible for their visitors on the installation. Personnel who are enrolled and vetted through the Rapid Gate program do not have Trusted Traveler privileges.

2.2.4.8.3 The Fort Polk Visitors Center is now open 24 hours a day, seven days per week. The increase in operating hours will facilitate current operations and allow visitors more flexibility to obtain access. For additional information concerning access control please contact the Visitors Center at 531-0380.

2.2.5 Alien Employment

The Contractor shall not employ any alien who does not have a valid US Immigration I-551, Green Card or I-94, Arrival/Departure Record. The Contractor shall provide valid social security numbers and citizenship status of all employees to the Government, upon request.

2.2.6 Employee Health, Hygiene, and Dress Code

The contractor shall follow the requirements for health, personal hygiene, and uniforms IAW the regulatory guidance in TB MED 530, Paragraph 2-2 /NAVMED P-5010-1/AFMAN 48-147 IP pg.25 for contractor employees.

The Contractor (to include subcontractors) shall wear and display an Identification (ID) Badge. Each Contractor (to include subcontractors) employees shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. Contractor employees that have not been issued an identification badge shall coordinate with the COR to obtain appropriate security clearance. The Contractor shall ensure employees wear an approved government uniform. The Contractor shall submit uniform to the government 30 days prior to the beginning the contract to determine acceptability.

2.2.7 Employee Conduct, Behavior, and Ethics

The contractor employees shall comply with all applicable Government regulations, policies and procedures. The contractor shall ensure all personnel employed under this contract conform to conduct regulations contained in FAR 52.203-13 Contractor Code of Business Ethics and Conduct. The government may, at its sole discretion, direct the contractor to remove any contractor employee from the government premises. Removal does not relieve the contractor of the responsibility to continue providing the services required under the contract.

2.2.8 Contingency Plan

The Contractor provide and maintain a contingency plan for continuation of performance of services under this contract should labor disputes/strikes, subcontractor defaults, terrorist acts, mobilizations/deployment and buildup of forces occur. Written plan submitted to the KO not later than 20 days after award of contract. Plan will be approved by the Government. The Contractor shall open additional and close operating Dining Facilities as required by the installation feeding mission during contingencies and emergencies with the approval of the KO. Contractor provides service, or discontinues service, by way of a 72 hour advance notification.

2.2.9 Organizational Conflict of Interest

Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2.2.10 E-Verify

The Contractor shall use E-Verify to facilitate verification status of employees. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees. E-Verify is currently free to employers and is available in all 50 states. E-Verify provides an automated link to federal databases to help employers determine employment eligibility of new hires and the validity of their Social Security numbers. E-Verify are the best means for determining employment eligibility of new hires and the validity of their Social Security numbers.

2.2.11 Safety

Safety Rules and Regulations: In performing the services required hereunder, the contractor shall conform to all safety rules and regulations applicable to the subsistence building and facilities which are in effect during the time of performance of this contract and shall take such other precautions as may be reasonably required hereunder to assure accident-free performance. All accidents which occur in association with performance of services required in this contract shall be reported in writing to the cognizant COR on the day of the accident or not later than the next working day if the accident occurred during other than normal working hours. Any accident involving personal injury resulting in possible hospitalization or lost time from work or death shall be reported within one work day to the COR who may relay the report to the safety officer. Full details of the accident, including statements from witnesses, shall be provided if requested by the safety officer. If any claim is made by a third party against this contract, the COR shall be informed immediately.

2.2.12 Key Personnel

2.2.12.1 The Contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the PWS requirements.

2.2.12.2 Project Manager for Installation Food Service Operations: An on-site Contract (Project) Manager shall have the authority to obligate the company and be responsible for overall performance (to include subcontractors) of the contract to meet the specified performance standards. The PM shall be a single point of contact for the KO and Contracting Officers Representative (COR). The name of the Project Manager (PM) shall be provided to the Government as part of the Contractors proposal. During any absence of the PM, only one (1) alternate shall have full authority to act for the Contractor on all matters relating to work performed under the resulting contract.

2.2.12.2.1 Qualifications:

Within the past eight (8) years, five (5) years’ experience; consisting of three (3) years supervisory experience in managing cafeteria style or multi-entree operations providing complete meal service. Two (2) years’ experience as a District Manager, or Assistant Manager.

Bachelor of Science (BS) degree 40-hour Sanitation Certification (within 4 years) Must meet the installation access criteria as addressed in Section 2.2.4.8 of this PWS.

Military food service experience in the pay grade of E-8 or above may be credited as management experience for this position.

2.2.12.3 Dining Facility Manager/Assistant Manager(s) to support food service operations. The Dining Facility Manager shall be responsible for directing work and operating each Dining Facility listed, and is responsible to ensure performance in each facility (to include subcontractors) meets the specified performance standards.

2.2.12.3.1 Qualifications:

Within the past eight (8) years, two (2) years’ experience working in a large food service operation providing cafeteria style or multi-entree operation providing complete meal service.

One year must have been served as a manager or an assistant manager.

40-hour Sanitation Certification (within 4 years) Pass a background check and be able to maintain a Common Access Card (CAC) Military food service experience in the pay grade of E-6 or above may be credited as management experience for this position.

2.2.12.4 Dining Facility Attendant (DFA) Supervisor.