Attachment 1-DPG BOSS PWS--Amend 0002.pdf

Dugway Proving Ground (DPG)

Performance Work Statement (PWS)

Solicitation number

W911S6-16-R-0002

Base Operations Support Services (BOSS)

5 December 2016

Vision Statement

C.1. SECTION C.1 - GENERAL INFORMATION

C.1.1. General

C.1.1.1. Scope

C.1.1.2. Period of Performance (PoP)

C.1.1.3. Background

C.1.1.4. Objectives

C.1.2. Performance Work Statement (PWS) Document Information

C.1.2.1. Technical Exhibits (TE)

C.1.2.2. Deliverables (Reports)

C.1.2.3. Publications and Forms

C.1.2.4. Pagination

C.1.3 Transition (Phase-In and Phase-Out) Plan

C.1.3.1 Phase-In Period

C.1.3.2. Phase-Out Period

C.1.3.3. Current Operation Observation (End of Contract)

C.1.4. Contractor Administration

C.1.4.1. Project Manager, Alternate Project Manager

C.1.4.1.1 Meetings, Conferences, and Briefings

C.1.4.1.2. Performance Update Meetings

C.1.4.2. Work Schedule and Hours of Operation

C.1.4.2.1 Federal Observed Holidays

C.1.4.3. Curtailment of Operations

C.1.4.3.1 Essential Services

C.1.4.3.2 Delayed Reporting or Base Closure due to Weather/Instances

C.1.4.4. Days of Non-Scheduled Activity (DONSA)

C.1.4.6. Non-interference with Government Operations

C.1.4.7. Interfaces

C.1.4.7.1. Customer Service

C.1.4.7.2. Other Contractors

C.1.4.7.3. Disagreements with Customers or Other Government Contractors

C.1.4.8. Contract Data and Information

C.1.4.9. Marking Proprietary Information

C.1.4.10. Software

C.1.4.11. Personnel

C.1.4.11.1. Organization Chart and Employee Roster

C.1.4.11.1.1. Key Personnel

C.1.4.11.1.2. Qualifications

C.1.4.11.2. Automated Systems Access

C.1.4.11.2.1. Information Assurance (IA) / Information Technology (IT) Training and

Certification

C.1.4.11.2.2. OPSEC Standing Operating Procedure (SOP) / Plan

C.1.4.11.2.3. OPSEC Training

C.1.4.11.2.4. Data Rights

C.1.4.11.3. Employment Limitations

C.1.4.11.3.1. Employment of Aliens

C.1.4.11.3.2. Language Requirement

C.1.4.11.3.3. Employment of Military or Government Personnel

C.1.4.11.3.4. Installation Access

C.1.4.11.3.5. Employee Identification Badges and Uniforms

C.1.4.11.3.6. Specific Personnel Requirements

C.1.4.11.3.7. Conduct of Personnel

C.1.4.11.3.8. Personnel Removal

C.1.4.11.3.9. Removal by DPG Garrison Manager or Senior Mission Commander

C.1.4.11.3.10. Removal by the Contracting Officer

C.1.4.11.3.11. Entrance Denial by Dugway Police or Security Personnel

C.1.4.11.3.12. Loitering

C.1.4.11.3.13. Fraud, Waste, and Abuse

C.1.4.11.3.14. Tobacco Use and Drug Free Work Place Act of 1988

C.1.4.11.4. Emergency Preparedness

C.1.4.11.4.1. DPW Emergency Operations Center

C.1.4.11.4.2. Emergency, Disaster, and Unusually Severe Weather Plan

C.1.4.11.4.3. Strike Contingency Plan

C.1.4.11.5. Documentation and Reports

C.1.4.11.5.1. Files and Records

C.1.5. Performance

C.1.5.1. Quality Control Program (QCP)

C.1.5.1.1 Quality Control Manager (QCM)

C.1.5.1.2 Program Content

C.1.5.2. Quality Control Plan (QCP)

C.1.5.2.1. Documentation and Enforcement

C.1.5.2.2. Trend Analyses

C.1.5.2.3. Customer Complaint Program

C.1.5.3. Quality Control Files

C.1.5.4. Quality Control Evaluation Meetings

C.1.5.4.1. Quality Control Meeting Frequency

C.1.5.5. Government Quality Assurance (QA)

C.1.5.5.1. Unsatisfactory Performance

C.1.6. Compliance

C.1.6.1. Inspection by Government Agencies

C.1.6.1.1. Notification of Inspection, Audit, or Other Activity

C.1.6.1.1.1. Planned Visits

C.1.6.1.1.2. Unplanned Visits

C.1.6.1.1.3. Visit Report

C.1.6.2. Environmental Protection

C.1.6.2.1. Environmental Management System (EMS)

C.1.6.2.2. Environmental Protection Program (EPP)

C.1.6.2.3. Citations

C.1.6.2.4. Fines and Penalties

C.1.6.2.4.1. Payment

C.1.6.2.4.2. Contract Action for Negligence

C.1.6.2.5. Information Requests from Environmental Regulatory Agencies

C.1.6.2.6. NetZero Initiatives

C.1.6.2.6.1 Refuse

C.1.6.2.6.2. Recycle

C.1.6.2.6.3. Energy

C.1.6.3. Safety

C.1.6.3.1. General

C.1.6.3.2. Safety Program Management

C.1.6.3.3. Safety Plan

C.1.6.3.3.1. Protective Masks

C.1.6.3.3.2. Blood Cholinesterase (ChE) Testing

C.1.6.3.3.3 Special Immunization Program (SIP)

C.1.6.3.4. Procedures for OSHA Inspections of Contractor Operations and Facilities

C.1.6.3.5. Escort

C.1.6.3.6. Contractor Identified Hazardous Condition

C.1.6.3.7. Fire Safety

C.1.6.3.7.1. Fire Prevention and Protection Plan

C.1.6.3.8. Reporting Requirements

C.1.6.3.8.1. Accident or Incident Reporting

C.1.6.3.8.2. Third Party Accident Claims

C.1.6.4. Hazard Communication Program

C.1.6.4.1. Hazardous Material Inventory/POL Inventory

C.1.6.4.2. Hazardous Material Spill Plan

C.1.6.4.3. Energy Conservation Program

C.1.7. Security

C.1.7.1. Information Systems Security (ISS) Compliance

C.1.7.2. Position Sensitivity

C.1.7.3. In and Out-processing Contractor Personnel

C.1.7.3.1. Obtaining Contractor Personnel Security Clearances

C.1.7.3.1.1. Threat Awareness Reporting Program

C.1.7.3.2. Document Marking

C.1.7.4. Physical Security Plan (PSP)

C.1.7.4.1 PSP

C.1.7.4.2 Physical Security

C.1.7.5. Secured Storage

C.1.7.6. Security of Unattended Property and Records

C.1.7.7. Key Control

C.1.7.8. Lost Keys

C.1.7.9. Unauthorized Users

C.1.7.10. Restricted and Prohibited Areas

C.1.7.11. Vehicle Parking

C.1.7.12. Weapon and Firearm Control

C.1.7.13. Foreign Visitors

C.1.7.14. Visitor Passes

C.1.7.15 Employee Terminations

C.1.7.15.1 Additional Security Requirements

C.1.8. Financial Requirements

C.1.8.1. Accounting and Reporting Requirements

C.1.8.2. General Fund Enterprise Business System (GFEBS)

C.1.8.3. Vouchers

C.1.8.3.1. Reimbursement

C.1.8.3.2. General Leger Accounts

C.1.8.4. Reports

C.1.8.4.1. Estimated Contract Value Report

C.1.8.4.2. Outstanding Obligations Report

C.1.8.4.3. Subcontractor Report

C.1.8.4.4. Quarterly BPA Report

C.1.8.4.5. Burn Rate Report

C.1.8.5.1. Safety Glasses

C.1.8.5.2. Safety Boots/Shoes

C.1.8.5.3. PPE and Other Safety Equipment

C.1.8.6. Relocation, Travel, and Per Diem Costs

C.1.8.6.1. Travel Request

C.1.8.7. Legal Fees

C.1.8.8. Contractor Manpower Reporting (CMR)

C.1.8.9. Financial Performance Evaluation

C.1.9. Special Facilities

C.1.9. 1. Family Housing

C.2. SECTION C.2 - SECTION DEFINITIONS, ACRONYMS, AND ABBREVIATIONS

C.2.1. Definitions

C.2.2. Acronyms and Abbreviations

C.3 SECTION C.3 - GOVERNMENT FURNISHED PROPERTY & SERVICES

C.3.1. Government-Furnished Property (GFP), Services, GFP MANAGEMENT

C.3.1.2. Reduction in GFP

C.3.1.3. Transfer/Delivery of GFP and CAP

C.3.1.4. Property Control System Plan

C.3.1.5. Government Property (GFP and CAP) Report

C.3.2. Initial Inventory Procedures

C.3.2.1. Contractor Phase-In

C.3.2.2. Not Used

C.3.2.3. Records Maintenance

C.3.2.4. Security

C.3.2.5. Change of Status

C.3.2.5.1. New Equipment

C.3.3. Government Furnished Equipment

C.3.3.1. Records

C.3.3.2. Operation, Use, and Care

C.3.3.3. Vehicle Fleet

C.3.4. Government Furnished Facilities

C.3.4.1. Furnished Facilities

C.3.4.2. Maintenance and Minor Repairs

C.3.4.3. Alterations or Improvements

C.3.4.4. Change in GFF

C.3.5. Utilities

C.3.6. Calibration Standards

C.3.7. Government Furnished Material

C.3.7.1. Inclusions

C.3.7.2. Fuel

C.3.8. Government Furnished Manuals, and Forms

C.3.8.1. Technical Reference Library

C.3.8.2. Operating and Maintenance Manuals

C.3.8.3. Forms

C.3.9. Government Furnished Services

C.3.9.1. Emergency Services

C.3.9.2. Telephone Service

C.3.9.2.1. Unofficial Calls

C.3.9.2.2. Land Lines

C.3.9.2.3. Install, Maintain, and Remove

C.3.9.2.4. Compliance

C.3.9.2.5. Government Approval

C.3.9.3. Bills for Unofficial Phone Calls

C.3.9.4. Local Area Network (LAN)

C.3.9.5. Computer and Computer Systems

C.3.9.6. Custodial Services

C.4 SECTION C.4 - CONTRACTOR FURNISHED PROPERTY AND SERVICES

C.4.1 General

C.4.1.2. Removal of Contractor Property

C.4.1.3. Marking

C.4.1.4. Maintenance and Repair

C.4.1.5. Fuel

C.4.2. Supplies And Materials

C.4.2.1. Stock Levels

C.4.2.2. Quality of Materials

C.4.3 Services

C.4.3.1. Communication Services

C.4.3.2. Cellular Telephone Service

C.4.4. Cleanliness

C.4.4.1. Temporary Facilities

C.4.5 Calibration

C.5. SECTION C.5 - PERFORMANCE REQUIREMENTS

C.5.1. General Performance Work Statement (PWS) Requirements

C.5.2. Customer Services

C.5.3. Support Services

C.5.4. Grounds Maintenance

C.5.5. Transportation Systems Maintenance And Repair

C.5.6. Equipment

C.5.7. Electrical Systems Maintenance And Repair

C.5.8. Mechanical Systems Maintenance And Repair

C.5.9. Plumbing Systems

C.5.10. Propane Gas Distribution And Regulation System

C.5.11. Environmental Services

C.5.12. Sanitary Wastewater Treatment And Collection System

C.5.13. Potable Water Systems And Distribution

C.5.14. Warehousing And Supply

C.5.15. Corrosion Control And Cathodic Protection

C.5.16. Structural Requirements, Maintenance & Repair

C.5.17. Sanitary Landfill

C.5.18. Army Housing

C.6. - DELIVERABLES

C.7. - RELATED DOCUMENTS-PUBLICATIONS

C.8. - PWS TECHNICAL EXHIBITS

PERFORMANCE WORK STATEMENT

SECTION C.1

Vision Statement

Provide Base Operations and Maintenance Services/Supplies to Dugway Proving Ground to support the Army Missions.

C.1 General Information

C.1.1 General

This is a non-personal services contract to provide Base Operations and Maintenance Services.

The Government shall not exercise any supervision or control over the Contractor. The prime Contractor is responsible for ensuring Subcontractors compliance with all Performance Work Statement (PWS) requirements. The Contractor shall not perform any inherently governmental functions under this contract. The Performance Work Statement (PWS) provides guidelines on how the Contractor’s personnel shall identify themselves. In all communications with the Government or other contractors in connection with this contract, the Contractor’s employees shall state that they have no authority in any way to change the other contract and that if the other contractor believes this communication to be a direction to change its contract, it should notify the Contracting Officer (KO) for that contract and not carry out the direction until a clarification has been issued by that contract’s Contracting Officer.

C.1.1.1. Scope

The Contractor shall plan, program, administer, manage, document, and execute the work necessary to provide Directorate of Public Works (DPW) functions and services specified in this contract. The Contractor shall ensure that all work meets standards specified in the contract, or documents referenced in individual tasks of Section C.5. The Contractor shall comply with applicable Federal, State, and local laws, regulations, and directives to include applicable publications in Section C.7. The Contractor shall perform all related Contractor administrative services required to perform work such as, but not limited to, material requisitioning, quality control (QC), financial control, and correspondence. The Contractor shall maintain accurate and complete records, files, and libraries of documents. The Contractor shall provide all management, supervision, materials, supplies, labor, and equipment, except that specified herein as Government-furnished, necessary to accomplish the services outlined in this contract. This work includes all required maintenance and repair to facilities, structures, buildings, and utilities that are classified as real property to include installed building equipment as defined in Army Regulation (AR) 420-1, Army Facilities Management. It also includes Maintenance and Service (M&S) requirements for all Government Furnished Equipment (GFE) identified in the PWS Technical Exhibits. The work to be performed under this contract will be performed at Dugway Proving Ground.

C.1.1.2 Period of Performance (PoP)

It is anticipated that the POP for the effort in this PWS will consist of a base year with four option periods. The total contract performance is expected to cover five years from contract award as indicated below:

Base period: 1 May 2017-30 April 2018 (10 months with 2 month Phase-In period)

Option 1: - 1 May 2018-30 April 2019 (12 months)

Option 2 - 1 May 2019-30 April 2020 (12 months)

Option 3 - 1 May 2020-30 April 2021 (12 months)

Option 4 - 1 May 2021-30 April 2022 (12 months)

C.1.1.3 Background

Dugway Proving Ground (DPG) is a remote site located approximately 90 miles southwest of Salt Lake City, Utah and 40 highway miles over a mountain pass from the nearest town with services (Tooele, Utah). The Installation covers in excess of 800,000 acres, which sometimes requires the Contractor to function outdoors in isolated, high desert environments. Contractors may be required to travel up to 150 miles one-way from Salt Lake City, UT to reach some work sites. All employees are expected to be available during scheduled duty hours. DPG is part of the Installation Management Command (IMCOM), which was formed in October, 2006. As the nation’s designated chemical and biological Major Range and Test Facility Base (MRTFB), DPG provides testing and support for chemical and biological defense and related programs. Services identified within this PWS are required to enable DPG to continue its support mission to the Army. The Contractor is ultimately responsible for services and compliance within this PWS whether the services are performed by them or by a subcontractor.

Dugway Proving Ground has contracted the DPW Base Operations and Maintenance services since the 1980s. The contracted effort has changed over the years to meet Garrison’s, and DPW missions for our customers. The work described in this contract involves a broad range of non-personal base operations and maintenance services in support of the Directorate of Public Works headquartered at Dugway Proving Ground, Utah.

C.1.1.4 Objectives o Provide healthy, safe spaces, and reliable essential city services to Dugway Proving Ground Soldiers, families and civilians;

o Operate as an effective team providing services in support of DPW;

o Provide effective stewardship of Installation Resources;

o Be the expert on Dugway Proving Ground utility systems for proper operations;

o Provide world-class maintenance and repair services while performing the contract; and o Perform maintenance and repair requirements effectively and efficiently.

C.1.2. Performance Work Statement (PWS) Document Information

C.1.2.1. Technical Exhibits

Technical Exhibits (TEs) are used to provide supplementary information to the contract, and may be presented in the form of photographs, tables, graphs, or maps. TEs for Section C will be referenced by the section number in which the requirement is identified. All TEs are listed in Section C.8 of this PWS. Although the Government has made best efforts to provide complete and accurate information in the TEs, there may be errors or omissions. If the Contractor finds an error or omission during the course of contract performance to any TE(s), the Contractor shall inform the Contracting Officer Representative (COR) of the incorrect data within five business days. The COR will validate the information and provide the Contracting Officer (KO) an updated TE for inclusion into the contract documents.

C.1.2.2. Deliverables (Reports)

The Contractor shall compile data, prepare required forms, reports, and documents, and submit information as specified by the Report List in this contract. Reports and plans for Section C of the PWS will be referenced by the section number in which the requirement is identified. All reports and plans are listed in Section C.6 of this PWS.

C.1.2.3. Publications and Forms

The publications and forms listed in this Section shall be considered mandatory. The Contractor is obligated to comply with these publications and forms in their entirety. A list of publications and forms can be found in section C.7 of this PWS.

C.1.2.4. Pagination

Pagination for all parts of this PWS begins with the page number and total number of pages (e.g., page 14 of Section C.1 is 14 of 224).

C.1.3 Transition (Phase-In and Phase-Out) Plan

The Contractor shall develop comprehensive plans for phasing in and phasing out Contractor performance to the level prescribed and within the time allowed under the terms of this contract.

C.1.3.1 Phase-In Period

During the Phase-In period, the Contractor shall prepare to assume full responsibility for all areas of operation IAW the terms and conditions of this contract no later than (NLT) 1 July 2017. The Government will attempt to make all Government-furnished property (GFP), including facilities and equipment, accessible to the Contractor at the start of the phase-in period. The transfer of all GFP will be in accordance with (IAW) the Contractors Phase-In plan and the incumbent Contractors phase-out plan. The Contractor shall take all actions necessary for a smooth transition of the contracted operations. The Contractor shall submit the Phase-In plan to the KO and COR NLT 15 days after award IAW Section C.6 deliverable C.6.001. During the Phase-In period, the Contractor shall perform all of the following tasks:

o establish the Project Management Office;

o recruit and hire necessary personnel;

o obtain all required certifications;

o obtain minimum required security clearances;

o participate in joint inventories with Government representatives and the incumbent contractor of the GFP;

o develop and submit any required deliverables;

o obtain necessary access to Government computer network system;

o attend post-award meetings as required; and o complete all necessary training to support the services listed in each functional area.

C.1.3.2. Phase-Out Period

The Contractor shall develop and implement a plan for the smooth and orderly transfer of performance responsibility to a successor. The plan shall contain details that include time lines for events, personnel involved, and interface with the Government and follow-on Contractor.

The plan shall detail provisions for training the successors personnel on Government-furnished Automated Information Systems (AIS) used in performance of this PWS, specialized equipment, utilities systems, and ongoing work (work-in-progress) that the successor would be required to complete. The plan shall also include a joint inventory among the incumbent, the Government, and the successor Contractor. Reconciliation of all property accounts and requisitions, turn-in of excess property, and clean-up of Contractor work areas is required. The Contractor shall correct any damage to Government-owned property caused by employee negligence or mistake, intentional or otherwise.

C.1.3.3. Current Operation Observation (End of Contract)

During the phase-out period, the incumbent Contractor shall permit the successor Contractor (and the successor Contractors employees) to observe and become familiar with all operations specified in this PWS without disruption to current services. The Contractor shall not defer any specified work for the purpose of transferring responsibility to the successor Contractor. The Contractor shall fully cooperate with the successor Contractor and the Government while continuing to perform contractually during this observation period.

C.1.4. Contractor Administration

C.1.4.1. Project Manager, Alternate Project Manager

The Contractor shall perform continual project management and shall provide a Project Manager on-site during working hours from the first day of the Phase-In period through the duration of the contract. The Project Manager shall be a full-time position dedicated solely to this contract, with education and/or experience identified in Section C.1.4.11.1.2. The Project Manager shall coordinate overall management and shall be the central point of contact with the Government for performance of all work under the contract. The Project Manager shall have full authority to obligate Contractor funding and resources to complete the work in this contract. Any limitations on the Project Manager set forth by the Contractor shall be included in the letter of designation. The on-site Project Manager and designated Alternate Project Manager shall initiate the process to obtain Secret security clearances during Phase-In. An Alternate Project Manager shall have the same authority as the Project Manager and act for the Project Manager during the Project Manager’s absence.

During off duty hours the Project Manager or designated Alternate Project Manager shall return all calls from the COR within two hours of receipt. Any changes in the Project Manager or

Alternate Project Manager(s) to occur shall be proposed, in writing, IAW section C.6, deliverable

C.6.002.

C.1.4.1.1 Meetings, Conferences, and Briefings

The Contractor shall provide effective communication and necessary information that relates to the services required by the Government under this contract by conducting, attending, and participating in scheduled and unscheduled meetings, conferences, and briefings as requested by the Government. Meetings, conferences, and briefings may occur on-site or off-site and may begin or end outside of normal work hours. The Project Manager or designated Alternate Project Manager, contract manager, supervisory, or other personnel knowledgeable of the subject matter pertinent to this contract shall participate in meetings with Dugway Proving Ground customers; Federal, State, and local agencies and their representatives; and other Contractors as required by the Government.

The Contractor shall notify the COR prior to holding any meetings called by the Contractor that include Dugway Proving Ground customers; or Federal, State, and local agencies and their representatives.

Minutes for all meetings between the Contractor and Government shall be prepared and submitted to the KO and COR NLT three days after meeting IAW C.6, deliverable C.6.003.

C.1.4.1.2. Performance Update Meetings

The Contractor shall provide performance update meetings on a weekly basis, unless cancelled by the Government. These update meetings shall provide metrics on meeting contract performance requirements to the Government including status of work being performed and any issues completing work or meeting contract performance. There shall be data indicating performance in each shop, facility maintenance, Army Family Housing (AFH) & Unaccompanied Housing (UPH) repairs, service order completion, service order backlog, and other information. Specific meeting information will be discussed with the Contractor.

C.1.4.2. Work Schedule and Hours of Operation

Normal workdays are Monday through Thursday, except Federal holidays as noted. Contractor shall be available to provide services at their appointed work areas from 7:00 A.M. to 5:30 P.M.

(local time) except for Federal holidays (unless otherwise noted in the tasks identified in Section C.5 of this PWS). The Contractor is responsible for conducting business between these hours, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. The Contractor shall not proceed with work during other than normal hours without the approval of the KO. Contractor work schedules shall vary to accommodate requirements as specified in the functional areas of the PWS. Variances in working hours, other than those specified in the functional areas, must be approved by the KO and submitted 30 days in advance of the proposed change.

C.1.4.2.1 Federal Observed Holidays

The preponderance of the Contractor's employees are not required to work during the Federal holidays listed below. Any of the holidays falling on a Sunday shall be observed on the following Monday. Any of the holidays falling on a Friday or Saturday shall be observed on the preceding Thursday. If any documentation (deliverables) submittals deadlines fall on a holiday, the observations as noted herein will apply as the deadlines for submittals. The Federal Government will designate all holiday dates. During these Holidays, the Contractor is expected to only perform services that are identified to be 24 hours 7 days a week operations such as boiler room operators and customer service operations. If emergencies are reported, the Contractor is required to respond during holidays.

o New Year's Day (1st day of January) o Martin Luther King Jr.'s Birthday (3rd Monday of January) o Presidents Day (3rd Monday of February) o Memorial Day (Last Monday of May) o Independence Day (4th day of July) o Labor Day (1st Monday of September) o Columbus Day (2nd Monday of October) o Veteran's Day (11th day of November) o Thanksgiving Day (4th Thursday of November) o Christmas Day (25th day of December)

C.1.4.3. Curtailment of Operations

When Dugway Proving Ground operations are curtailed due to manmade or natural conditions on a working day, it may be necessary for the Government to interrupt that day’s work under this contract. The Contractor shall reschedule the work on any day acceptable to the Government. If the KO agrees, the Contractor may continue the work as scheduled. The KO will provide verbal announcements of immediate curtailment of operations to the Contractor.

C.1.4.3.1 Essential Services

The following services are identified as essential during the performance of this contract IAW DFARS Clause 252.237-7023. Continued performance of these services without disruption is required during curtailment of operations. The Contractor is required to provide a written plan to the KO identifying how they will perform these services when notified of curtailment of operations by the KO. The written plan will be incorporated into the contract.

Priority 1 Demand Maintenance Orders (DMOs)

Microgrid Operation and Maintenance

Customer Services Fire Suppression Systems

Snow Removal Refrigeration, Ventilation and Air Conditioning

Electrical Distribution Potable Water Distribution

Airfield Lighting Gas Distribution

Emergency Generator Systems Sanitary Wastewater Treatment

Uninterruptible Power Systems

C.1.4.3.2 Delayed Reporting or Base Closure due to Weather/Instances

Dugway Proving Ground may experience delayed reporting or base closures due to inclement weather or other instances as directed by the Garrison Manager or Senior Mission Commander. The Contractor may or may not follow the Garrison Manger or Senior Commander's reporting instructions for non-essential personnel. Personnel involved in performing the essential services identified in Section C.1.4.3.1. shall report as regularly scheduled. The Contractor shall develop a company policy regarding reporting procedures for its personnel. Under a cost reimbursement contract, the Government will only pay for direct labor hours associated with performance of this contract. The Contractor shall not bill the Government for any hours not performed as a result of the delay or closure. Delayed reporting does not release the contractor from meeting priority 1 and 2 service order response requirements.

C.1.4.4. Days of Non-Scheduled Activity (DONSA)

Dugway Proving Ground has historically granted military personnel (Enlisted and Officers) DONSA (also referred to as training holidays) in addition to Federal holidays. DONSA are not considered a day of excused absence for the Contractor’s employees. DONSA may affect access to Dugway Proving Ground facilities. If a DONSA affects scheduled contract work or access to facilities, the work in the affected facilities may be rescheduled to compensate for the DONSA. Examples of Dugway Proving Ground DONSA are as follows: Friday after Thanksgiving, Friday before Memorial Day, and Friday before Labor Day.

C.1.4.6. Non-interference with Government Operations

Contractor operations shall not unduly interfere with Government work in any area where the Contractor is performing any repair or maintenance work. The Contractor shall coordinate with Government operations to minimize interference with Government work.

C.1.4.7. Interfaces

C.1.4.7.1. Customer Service

The Contractor shall provide timely, courteous, professional customer service in all situations dealing with customers serviced by DPW.

C.1.4.7.2. Other Contractors

The Contractor shall be responsible for any support services to other Contractors within the scope of this contract as required by the Government. There are other Contractors performing services on Dugway Proving Ground not associated with this contract but are serviced by the contract based on their assigned facilities or contract requirement. Some examples are Contractors who deliver and pick up material on Dugway Proving Ground, Custodial Contractor, Other Directorate Service Contractors and construction Contractors performing specialized and one-time jobs.

C.1.4.7.3. Disagreements with Customers or Other Government

Contractors

The Contractor shall verbally notify the COR of unresolved coordination in receiving support from, or providing support to, customers or other Contractors within two working hours from the time the disagreement occurs. In the event a disagreement between the Contractor and others cannot be resolved by the Contractor, the KO will resolve the disagreement.

C.1.4.8. Contract Data and Information

The Contractor shall make all Contractor generated technical records, reports, files, and other documentation available to the COR or other authorized Government representatives. The Contractor shall obtain KO approval before releasing any information related to this contract to other Government activities or agencies, other Contractors, or private parties. The Contractor shall not use this data for other commercial purposes.

C.1.4.9. Marking Proprietary Information

The Contractor shall clearly mark proprietary records, files, reports, and data as "Proprietary. The Government will make the final determination of the appropriateness of proprietary claims by the Contractor. The Government has the right to verify, challenge, and validate asserted restrictions.

C.1.4.10. Software

DPW corporate automation technology is Microsoft (MS) Windows based, and includes systems listed in C.8, TE-A. Electronic communications, report submissions, or data required by this contract, shall conform to current Department of the Army (DA) software. Certificate of Net worthiness (CoN) is required to add any commercial software to the Government network along with KO approval. The Contractor shall provide all maintenance service agreements and software updates required for this contract.

C.1.4.11. Personnel

The Contractor shall provide a work force possessing skills, knowledge, and training to satisfactorily perform services required by this contract. The Contractor shall insure all employees have and maintain a valid state driver’s license to operate a motor vehicle on Dugway Proving Ground. Drivers shall be appropriately licensed by the State of Utah or other appropriate jurisdiction to operate vehicles used in the performance of this contract on Federal, State of Utah, and local highway systems. Violations of law off post may result in the employee being barred from driving on the Installation or barred from the Installation. These incidents shall not relieve the Contractor from performing the functions in this contract. The Contractor shall provide its personnel with specific training, licenses, certifications, and clearances as required in this contract. The Contractor shall ensure its key employees request and receive a National Agency Check-Investigation (NACI) clearance through the Installation Physical Security Division. Personnel absence at any time for any reason shall not constitute an excuse for non-performance under this contract. Trades workers shall be journeyman level, or higher. However, the Contractors classification and employment policies and practices shall avoid requirements for personnel with greater qualifications or skills than necessary to perform the PWS tasks.

C.1.4.11.1. Organization Chart and Employee Roster

The Contractor shall provide the KO and COR an organization chart 5 days prior to contract start and again annually by 1 October IAW section C.6 deliverable C.6.004.

The Contractor shall maintain a current listing of employees and provide on a monthly basis.

The list shall be submitted to the COR and KO NLT close of business (COB) the last Thursday of the month. At a minimum, the list shall state which employees have been authorized housing and residing on the post. The list shall state continuing employees and position occupied, terminated employees and position occupied and new employees and position occupied IAW section C.6 deliverable C.6.005.

C.1.4.11.1.1. Key Personnel

At a minimum, the positions listed in C.1.4.11.1.2 shall be identified as key personnel. Key personnel shall be available 7:00 to 5:30 p.m. Monday through Thursday except federal holidays or when the Government facility is closed for administrative reasons.

The Contractor shall not be removed or replaced within the performance of this contract unless the measures shown in the following paragraphs, (1) and (2) are taken:

(1) If one or more of the key personnel, for any reason, becomes or is expected to become unavailable for work under this contract for a continuous period exceeding 30 work days, or is expected to devote substantially less effort to the work than indicated in the proposal or initially anticipated, the Contractor shall, subject to the concurrence of the KO or designated COR, promptly replace personnel with personnel who possess equal, or better, qualifications as the original employee

(2) All requests for approval of substitutions after award shall be in writing including a detailed explanation of the circumstances necessitating the proposed substitutions. The request shall contain a resume for the proposed substitute, and any other information requested by the KO or designated COR. The KO or designated COR must concur in writing with the change.

If the KO or designated COR determines that suitable and timely replacement of Key Personnel who have been reassigned, terminated or have otherwise become unavailable for the contract work is not reasonably forthcoming or that the resultant reduction of productive effort would be so substantial as to impair successful completion of the contract, the KO may terminate the contract for default or for the convenience of the Government, as appropriate, or make an equitable adjustment to the contract to compensate the Government for any resultant delay, loss or damage.

The Key Personnel in this contract are required at the contract award.

C.1.4.11.1.2. Qualifications

The Contractor shall ensure their personnel maintain the proper qualification, licenses, certification, and clearances necessary to perform the requirements identified in this PWS.

Qualifications for identified key personnel are:

Project Manager (PM) Minimum of ten (10) years operations experience with minimum of two years as the

PM on Operation and Maintenance (O&M) contract greater than $15 million per year.

Minimum education: Bachelor’s degree

Alternate Project Manager (APM) Minimum of five (5) years operations experience with minimum of one year as the APM on Operation and Maintenance (O&M) contract greater than $8 million per year.

Minimum education: Bachelor’s degree

C.1.4.11.2. Automated Systems Access

Selected contract personnel will be required to access the Dugway Proving Ground and DPW network. Permissions will be provided based on access requirements. The Contractor shall provide a list of personnel requiring access to the Government provided databases and systems to the COR 10 days prior to phase-in and as necessary IAW C.6, deliverable C.6.006. The Contractor shall be responsible for requesting the investigation or clearance that is required through the Installation Security Personal office prior to any access to Government databases per AR 380-5 Department of Army Information Security Program and AR 25-1 Army Information Management. The Contractor shall be aware that the process to gain automated system access is a lengthy process, and may not be in place prior to contract start.

Before Common Access Card (CAC) issuance, the contractor employee requires, at a minimum, a favorably adjudicated NACI or an equivalent or higher investigation in accordance with Army

Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a Department of Defense (DoD) facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the Federal Bureau of Investigations fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

C.1.4.11.2.1 Information Assurance (IA) / Information Technology (IT)

Training and Certification

All Contractor employees with access to a Government information system shall be registered in the Army Training Certification Tracking System (ATCTS)

((https://atc.us.army.mil/iastar/index.php)) at the commencement of services, and shall successfully complete the Department of Defense (DOD) Information Assurance Awareness training (https://atc.us.army.mil/iastar/cyber_awareness.php) prior to access to the information systems and annually thereafter.

All Contractor employees working IA/IT functions must comply with DoD and Army training requirements in Department of Defense Directive (DoDD) 8570.01 Information Assurance (IA)

Training, Certification, and Workforce Management, DoD 8570.01-M Information Assurance

Workforce Improvement Program, and AR 25-2 Information Assurance within six months of employment.

Per DoD 8570.01-M, Defense Federal Acquisition Regulations Supplement (DFARS)

252.239.7001, and AR 25-2, Contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD

8570.01-M shall be completed upon contract award.

C.1.4.11.2.2 OPSEC Standing Operating Procedure (SOP) / Plan

The Contractor shall develop an OPSEC SOP/Plan and submit for review and approval to the

Government prior to end of the Phase-In period per Army Regulation (AR) 530-1 Operations

Security. In addition, the Contractor shall identify an individual who shall be an OPSEC

Coordinator. The Contractor shall ensure this individual becomes OPSEC Level II certified per

AR 530-1 NLT the end of the Phase-In period. Refer to paragraph 6.6 for deliverable guidance.

C.1.4.11.2.3 OPSEC Training

All contractor employees shall complete Level I OPSEC training per AR 530-1 within 30 days of the approved OPSEC SOP/Plan. Thereafter, new Contractor employees shall complete Level I

OPSEC training within 30 days of their reporting for duty. All Contractor employees shall complete annual OPSEC training. OPSEC Training is available at: https://www.iad.gov/ioss/

The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR within 14 days after completion of training. Refer to paragraph 6.7 for deliverable guidance.

C.1.4.11.2.4. Data Rights

The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. These rights do not abrogate any other Government rights. Any software or data installed on a Government computer that was created by the Contractor shall become property of the Government and the Government will have the right to continue to use the software or data free of charge even after the end of this contract.

C.1.4.11.3. Employment Limitations

C.1.4.11.3.1. Employment of Aliens

The Contractor shall not employ any alien who is not lawfully employable in the United States

(US).

C.1.4.11.3.2. Language Requirement

The Contractor shall employ persons able to speak, read, write, and understand English for those positions interacting with Government personnel and customers in the performance of this contract (i.e., where English is used or essential to provide a service in this contract).

C.1.4.11.3.3. Employment of Military or Government Personnel

Employment of off-duty military personnel or Government civilian personnel is generally permissible provided such employment does not violate DoD Regulation 5500.7-R Joint Ethics Regulation (JER). Further, such employment cannot involve the holding of a concurrent Federal civilian position nor result in the direct receipt of Federal compensation for work performed for a Government Contractor.

C.1.4.11.3.4. Installation Access

Access to the Installation requires Contractor employees to present a Government issued CAC, military retiree identification card, dependent identification card or an issued Installation Access Badge/Pass. The Contractor-furnished identification badge is not considered a valid identification for access. It is used solely for ease of identification of employees on job sites.

The Contractor and all associated sub-contractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Director of Emergency Services or Security Office. Contractor workforce shall comply with all personal identity verification requirements (FAR clause 52.204-9, Personal

Identity Verification of Contractor Personnel) as directed by DOD, Headquarters, Department of the Army (HQDA) and/or local policy.

If a CAC is not required, the Contractor and all associated sub-contractor employees shall comply with adjudication standards and procedures using the National Crime Information Center

Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army

Directive 2014-05/AR 190-13), applicable installation, facility and installation/facility access and local security policies and procedures (provided by government representative).

Contractor employees will obtain an Installation Access Badge/Pass in accordance with local installation procedures.

The Contractor is responsible for security badges issued to their employees and/or employees of their subcontractors. A designated representative (being an officer or supervisor of the

Contractor) shall co-sign for each individual when obtaining the required item(s). Additionally, the Contractor shall provide to the KO a list of employees needing badges under the awarded contract prior to initiation of work. The Contractor shall submit, to the KO with his monthly billing, a "certificate of return for all badges from the cognizant office(s) before approval for payment will be considered. The replacement cost for badges are as follows.

a) Non-Proximity DPG ID Card $2.97

b) Proximity DPG ID Card $6.91

The above indicated replacement cost for lost items will be deducted from the Contractor's monthly billing (during the month of discovery) for item(s) not returned or lost, or the Contractor will be billed in cases where the replacement cost of lost items exceeds the amount due the

Contractor. The Contractor shall be required to have security badges issued to their personnel by DPG Visitor Control Center Bldg. 5910. DPG IDs shall be visible at all times while West of

Access Control Point 2. The Government will be responsible for the issuance of security badges required by DoD 5220.22-R Industrial Security Regulation. Additionally, all Contractor employees shall obtain and maintain a Government issued Common Access Card. Refer to paragraph 6.8 for deliverable guidance.

All personnel are subject to inspection at any time while entering the installation. All vehicles are required to have current vehicle registration and proof of insurance in the vehicle.

An employee’s inability to obtain entrance to a Government installation because the employee does not have the required documents shall not excuse untimely performance of the requirements of this contract. Contractor employees may be denied entry to Dugway Proving

Ground by Dugway Police or Dugway Security Personnel if it is determined that such entry may be contrary to good order, discipline, or the security of Dugway Proving Ground.

In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the

Government may require changes in contractor security matters or processes.

All Contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete Antiterrorism (AT) Level I awareness training within 60 days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. Employees hired after contract start date have 14 days from hire date to complete the training. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR within 14 days after completion of training by all employees and subcontractor personnel. The Contractor shall complete required refresher training. The Contractor shall maintain certificates of completion, for government review, for each affected Contractor employee for the duration of the contract. AT Level I Training is available at the following website: CAC Holders; https://jkodirect.jten.mil/ NON-CAC Holders;

http://jko.jten.mil/courses/atl1/launch.html.

The Contractor shall brief all its employees on the local iWATCH program (training standards provided by the requiring activity Anti-Terrorism Officer (ATO)). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 60 days after contract performance start and within 30 days of new employees commencing performance with the results reported to the COR NLT 75 days after contract award.

C.1.4.11.3.5. Employee Identification Badges and Uniforms

Contractor employees shall be easily identifiable as Contractor employees by wearing the Contractor-furnished identification (ID) badge on the upper front outer garment. Any Contractor-furnished ID badge shall include the Contractors name and the employees name, photo, and duty position. The Contractor shall ensure that each Contractor employee obtain a Contractor-furnished ID badge prior to beginning performance.

The Contractor shall establish a dress code for employees ensuring employees shall not wear clothing, in whole or in part, that resembles military uniforms or clothing that would be viewed as unsafe, obscene or inappropriate while performing work under this contract. Uniforms will not be provided by the Government or reimbursed to the Contractor for employees other than for

Pest Control personnel and Arc Flash [National Fire Protection Association (NFPA) 70E] rated uniforms for electricians or as approved by the KO.

Contractor Pest Control personnel shall wear uniforms in the performance of their work in accordance with Environmental Protection Agency (EPA) standards. The Pest Control duty uniform shall be worn at all times when handling or applying chemicals. The uniform shall be removed at the end of the workday (or more frequently, if directly contaminated by pesticides) and placed in the laundry basket. Pest Control uniforms shall be laundered in accordance with the Installation Pest Management Plan. Laundry facilities are not available for the Contractor on

DPG for this purpose, contractor shall provide laundry services for their personnel. Pest Control uniforms shall not be worn off the Installation.

C.1.4.11.3.6. Specific Personnel Requirements

All Contractor personnel shall be fully qualified to perform the work in which they are assigned under this contract. Typical license and certification requirements are listed at C.8, TE-B.

C.1.4.11.3.7. Conduct of Personnel

The Contractor shall be responsible for the performance and conduct of Contractor and Subcontractor employees at all times. Personnel employed by the Contractor in the performance of this contract or any representative of the Contractor entering Dugway Proving Ground shall abide by the security regulations listed in the contract and shall be subject to such checks by the Government as deemed necessary. Contractor personnel, their vehicles, and their property shall be subject to search and seizure provisions of AR 190-13, The Army Physical Security Program upon entering the confines of Dugway Proving Ground while on Dugway Proving Ground and upon leaving the confines of Dugway Proving Ground.

C.1.4.11.3.8. Personnel Removal

Government rules, regulations, laws, directives, and requirements which are in place or issued during the contract term relating to Dugway Proving Ground law and order, administration, and security shall be applicable to all Contractor employees or representatives who enter Dugway Proving Ground or who travel using Government transportation. Violation of such rules, regulations, laws, directives, or requirements shall be grounds for removal from the work site. Such removal of employees shall not relieve the Contractor of the requirement for timely performance of contract tasks.

C.1.4.11.3.9. Removal by DPG Garrison Manager or Senior Mission

Commander

The Dugway Proving Ground Garrison Manager or Senior Mission Commander may, at their discretion, bar an individual from Dugway Proving Ground for conduct that is determined contrary to good order, discipline, or Dugway Proving Ground security.

C.1.4.11.3.10. Removal by the Contracting Officer

The KO may require the Contractor to…