RFP 26-86378 - Summary of Changes - Addendum 1 - 08.27.26.pdf
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- Attached to
- Community Supports IT SystemsBid Documents
- Solicitation number
- RFP 26-86378
- Issued by
- Marion County, Indiana
About this file
This is Addendum 1 to Request for Proposal 26-86378, issued by the Indiana Department of Administration on behalf of the Family and Social Services Administration (FSSA), modifying the solicitation for Community Supports IT Systems maintenance, operations, and enhancement services. The addendum implements substantive changes across multiple sections of the Statement of Work (Attachment K) and Technical Proposal requirements (Attachment F), with modifications addressing DDARS provider site clarifications, technical infrastructure specifications, staffing approach details, system enhancement definitions, disaster recovery/business continuity requirements, service level agreement reporting, system uptime standards, and incident correction timeliness. The submission deadline remains September 10, 2026, at 3:00 PM Eastern Time, with Nicole McCain serving as the Procurement Specialist. The contract term is four years with two optional one-year renewals for a potential six-year engagement.
The addendum reflects clarifications and refinements to contractual expectations rather than pricing modifications, with changes marked in red underlined font for additions and red strikethrough font for deletions throughout affected documents. Key amendments include enhanced definitions of defects and bugs in system performance, removal of "accelerator" language from Section 2.5, updated enhancement scoping timeliness requirements, and clarified resume requirements for technical staff. The Bidders Library has been updated to include new supporting information containing help desk historical data and PathWays Incident Processing system details. Phase 2 Q&A responses have been posted as of August 27, 2026, providing additional guidance to prospective bidders regarding technical and operational requirements for the eight integrated systems serving approximately 10,000 to 24,000 active users across seven environments.
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Text version
STATE OF INDIANA
Request for Proposal 26-86378
ADDENDUM #1
INDIANA DEPARTMENT OF ADMINISTRATION
On Behalf Of Family and Social Services Administration (FSSA)
Solicitation For:
Community Supports IT Systems
Submission Due Date and Time:
September 10, 2026 - 3:00 PM ET
Nicole McCain, Procurement Specialist NMcclain@idoa.IN.gov
Indiana Department of Administration Procurement Division
402 W. Washington St., Room W468 Indianapolis, Indiana 46204
Summary of Changes Additions have been made in red underlined font in the corresponding documents. Deletions have been made in red strikethrough font in the corresponding documents.
1. The following changes have been made to Att K – Statement of Work – Community Supports IT Systems:
a. Page 9: Section 1.3.4 has been amended to clarify the DDARS provider site
b. Page 10-11: Section 1.3.9 has been amended to clarify technical infrastructure
c. Page 12: Section 2.0 has been amended to include the DDARS Provider Site
d. Page 13: Section 2.1 has been amended to add language to DR/BC
e. Page 14: Section 2.2.2 has been amended to clarify staffing approach
f. Page 16: Section 2.3.2 has been amended to clarify “defect” and “bug”
g. Page 18: Section 2.5 has been amended to remove “accelerator”
h. Page 20: Section 3.1 has been amended to clarify system enhancements
i. Page 29: Section 4.3 has been amended to clarify SLA reporting
j. Page 29: Section 4.4 has been amended to clarify reporting
k. Page 32: Section 6.2 has been amended to clarify required skills
l. Page 41: Section 7.3.4 has been amended to clarify BC/DR requirements
m. Page 47: Section 10.2.1 has been amended to clarify system uptime
n. Page 47-48: Section 10.2.2. has been amended to clarify correction timeliness
o. Page 49: Section 10.3.1 has been amended to update the enhancement scoping timeliness requirements
p. Page 49: Section 10.3.3 has been amended to clarify incident/defects/bugs correction timeliness
q. Page 51-53: Section 10.4.2 has been amended
2. The following change has been made to Attachment F – Technical Proposal:
a. Page 6: Section 6.0 has been amended to clarify resume requirements
3. Att L – Bidders Library – Updated 08.27.26 includes a new file titled “Addendum 1 -
Q&A Supporting Information” containing help desk historical information and PathWays Incident Processing system information.
4. Phase 2 Q&A Responses are included in the August 27th, 2026 update titled “RFP 26-
86378 – Att G – QandA Phase 2 Responses – 08.27.26”.
File details come from the government source that posted it. Updated .