HQ0423-22-R-0008 OMBP RFP Amendment 5 FINAL.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

1. CONTRACT ID CODE PAGE OF PAGES

S 1 23

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X HQ042322R0008

X 9B. DATED (SEE ITEM 11)

30-Mar-2022

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

The purpose of this Amendment is to: Extend the Proposal Due Date to August 22, 2022 at 3:00PM EST; extend the Questions Due Date to July 25, 2022 at 11:59 PM EST; update clauses in Section I - Contract Clauses; provide updated (J-23) and additional (J-1a, J-17, & J-17a) programmatic information in Section J - List of Documents, Exhibits and Other Attachments in response to Q&A received to date (published July 15, 2022); update the provisions in Section K - Representations, Certifications and Other Statements of Offerors; update changes to Section L - Instructions to Offerors (changes in Proposal Due Date, Questions Due Date, and DoD SAFE drop-off request date); and Section M - Evaluation Factors for Award (updated PPQ date due). See Summary of Changes for all effected changes.

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION

NO. 0005

5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

15-Jul-2022

CODE

DEFENSE FINANCE AND ACCOUNTING SERVICE

CONTRACT SERVICES DIRECTORATE

BLDG 21/ 2B218

3990 EAST BROAD STREET

COLUMBUS OH 43213-1152

HQ0423 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

HQ0423-22-R-0008

AMENDMENT 5

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION A - SOLICITATION/CONTRACT FORM

The required response date/time has changed from 18-Jun-2022 03:00 PM to 22-Aug-2022 03:00 PM.

The following have been modified:

SF 33 BLOCK 9 CONTINUATION

Defense Finance and Accounting Service (DFAS) is issuing a Request for Proposals (RFP) for the services specified in the attached Performance Work Statement (PWS). Proposal evaluation will be conducted in accordance with FAR Subpart 15.3 as described in Section M of this RFP, with the intention to award a Contract to one Contractor.

Proposal submissions will be in accordance with the instructions provided in Section L of this RFP.

***Questions Due Date: July 25, 2022 at 11:59 PM EST Questions must be emailed to Ms. Dana King at dana.l.king4.civ@mail.mil and Mr. William Mark Mayo at william.m.mayo8.civ@mail.mil. All questions submitted and government responses will be posted to SAM.gov. DFAS will only respond to untimely questions at its discretion and does not intend to extend the due date or time for proposal submissions as a result of questions received.

***Proposal Due Date: August 22, 2022 at 3:00 PM EST Offeror proposals shall be submitted electronically, on or before the proposal due date, to the Government via DoD SAFE (Secure Access File Exchange) at https://safe.apps.mil/ and directed to Ms. Dana King and Mr. William Mark Mayo. Use of DoD SAFE requires the Offeror to receive a “drop-off request” from an inside (i.e., government) user. The Offeror must email the Government POCs: Ms. Dana King (Primary) and Mr. William Mark Mayo (Alternate) at: dana.l.king4.civ@mail.mil and william.m.mayo8.civ@mail.mil to request a “drop-off request.” After the Government POC generates a “drop-off request” for the Offeror, the Offeror will receive an email with a link to submit their “drop-off” for proposal submission. Proposals must be directed to both the Primary and Alternate POCs.

**Certain Section J attachments are considered procurement sensitive and are only available upon request. To obtain copies of these attachments (as identified below) please complete the Confidential Non-Disclosure Agreement (NDA) at Attachment J-21 and return it via email to Ms. Dana King at dana.l.king4.civ@mail.mil and Mr. William Mark Mayo at william.m.mayo8.civ@mail.mil.

Upon receipt of the completed Non-Disclosure Agreement, the following Section J attachments will be forwarded to the requester via email:

J-16 OMBP Government Property ***J-17 DoD OMBP Program Management Report(s) (REDACTED & UNREDACTED) ***J-17a Vendor Agreements (15 July 2022) J-18 OMBP Information Systems Architecture Overview J-19 ATM Lifecycle Information – Sort by Country J-20 ATM Lifecycle Information – Sort by Build Date

The SF 33, Solicitation, Offer, and Award, is being used for this solicitation. This form is used by the Government as an RFP and, upon submission by the Offeror, it becomes the Offeror's proposal. The Offer and Acceptance form the Contract; therefore, the SF 33, Solicitation, Offer, and Award must be provided as part of the Offeror’s proposal, the following points must be strictly adhered to by the Offeror in submitting the proposal:

1. The SF 33 must be executed by a representative of the Offeror authorized to commit the Offeror to contractual obligations.

mailto:dana.l.king4.civ@mail.mil mailto:william.m.mayo8.civ@mail.mil https://safe.apps.mil/ mailto:dana.l.king4.civ@mail.mil mailto:william.m.mayo8.civ@mail.mil mailto:dana.l.king4.civ@mail.mil mailto:william.m.mayo8.civ@mail.mil

2. UNDER NO CIRCUMSTANCES MAKE ALTERATIONS OR CHANGES TO THE SF 33 OR THE RELATED

PAGES WHICH ARE A PART OF THE ENCLOSED REQUEST FOR PROPOSAL AND PROPOSAL

PACKET. Complete those parts which require items such as price, place of performance, acknowledgements, etc., when such items are called for in the RFP. A place is provided to insert such information in the applicable Section of the RFP.

DoD SAFE SUBMISSION INSTRUCTIONS: Once you, "the Offeror," are ready to submit your proposal, the specific steps for the proposal submission process are as follows:

1. Switch to a preferred browser (i.e., Google Chrome, Mozilla Firefox, or Microsoft Edge Chromium).

2. Email BOTH the Government POCs: Ms. Dana King (Primary) dana.l.king4.civ@mail.mil and Mr. William Mark

Mayo (Alternate) william.m.mayo8.civ@mail.mil to indicate that you need a “drop-off request.” Offerors must provide their POC name, email address, and organization.

3. The Government POC will generate a “drop-off request” (a link to DoD SAFE) that will be sent to you (the Offeror) via email.

4. Click the link to get to your specific site with instructions for “drop-off.”

5. Submit (load at the site) all the documents of your proposal.

6. Address the submission to BOTH Primary and Alternate government POCs with their email addresses (provided above). Proposals must be submitted within 14 days of receipt of the “drop-off request” (i.e., the link is only valid for 14 days from the date sent, can only be used, once, and expires after the “drop-off” has been completed.

7. Click all three boxes. Usually all the boxes except the box that requests “Encryption” are automatically checked.

Check the Encryption box as well.

8. Clicking the Encryption box will generate an invitation to "Choose a Passcode" and an “Encryption” that you must later share with the Government POC to get your documents read.

9. Send the documents. You will get a receipt email from DoD SAFE.

10. If submitted correctly, you will receive a request from one of the Government POCs requesting your Passcode and

Encryption code. Offerors are responsible for ensuring their proposals are received timely.

11. Send the Government POC who requests it, your Passcode and Encryption code.

12. When the Government POC uses your Passcode and Encryption code successfully, it will generate an email to you listing all the documents you sent and you will know that your proposal has been received.

13. Check the email against the Instructions to Offerors in the Proposal to ensure that you sent everything required.

SECTION I - CONTRACT CLAUSES

The following have been added by reference:

252.204-7020 NIST SP 800-171 DoD Assessment Requirements MAR 2022

The following have been deleted:

252.204-7020 NIST SP 800-171 DoD Assessment Requirements NOV 2020

SECTION J - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS

The Table of Contents has changed TO:

Exhibit/Attachment Table of Contents

EXHIBITS

Exhibit A, Contract Data Requirements List – February 1, 2022

ATTACHMENTS

J-1 MBF Operating Locations *J-1a MBF Operating Location Sample Photos (15 July 2022) J-2 MBF Hours of Operation J-3 OMBP Reporting Requirements

* J-4 Host Country Overseas Regulations (5 April 2022) J-5 Key Personnel J-6 Charges for Banking Products and Services J-6a Standard Account Analysis Fee Schedule J-7 Foreign Currency Exchange Rates J-8 DoD Retention Schedule Guidelines J-9 Summary of Banking Services Offered to Military Retirees Overseas J-10 GPAT – Automated Teller Machines J-11 GPAT – Web Applications J-12 GPAT – Telephone Service (not including VoIP) J-13 Instructions for Electronic Submission of Warranty Tracking and Administration of Information for Serialized

Items J-14 Warranty Tracking Information J-15 Warranty Repair Source Instructions J-16 Government Property (available upon request) J-17 DoD Program Management Report(s) (UNREDACTED)(available upon request) *J-17a Vendor Agreements (15 July 2022) (available upon request) J-18 Information Systems Architecture Overview (available upon request) J-19 ATM Lifecycle Information – Sort by Country (available upon request) J-20 ATM Lifecycle Information – Sort by (available upon request) J-21 Confidential Non-Disclosure Agreement J-22 DoD Checklist for Reviewing Subcontracting Plans

*J-23 Past Performance Questionnaire (14 July 2022) See updated Attachment *J-24 OMBP Cost_Pricing Matrix – Amendment 1 7 April 2022

ATTACHMENT J-1a: MBF OPERATING LOCATION SAMPLE PHOTOS

(15 July 2022)

Ramstein North

Large: 6,803 sq.ft.

ATTACHMENT J-1a: MBF OPERATING LOCATION SAMPLE PHOTOS

(15 July 2022)

ATTACHMENT J-1a: MBF OPERATING LOCATION SAMPLE PHOTOS

(15 July 2022)

Kelley Barracks

3,057 Sq Ft

ATTACHMENT J-1a: MBF OPERATING LOCATION SAMPLE PHOTOS

(15 July 2022)

ATTACHMENT J-1a: MBF OPERATING LOCATION SAMPLE PHOTOS

(15 July 2022)

Miesau

786 sq ft

HQ042322R0008

*J-23 Past Performance Questionnaire (14 July 2022) See Attachment on SAM.gov

SECTION K - REPRESENTATIONS, CERTIFICATIONS AND OTHER STATEMENTS OF OFFERORS

The following have been added by full text:

252.204-7019 NOTICE OF NIST SP 800-171 DOD ASSESSMENT REQUIREMENTS (MAR 2022)

(a) Definitions.

Basic Assessment, Medium Assessment, and High Assessment have the meaning given in the clause 252.204-7020, NIST SP 800-171 DoD Assessments.

Covered contractor information system has the meaning given in the clause 252.204-7012, Safeguarding Covered Defense Information and Cyber Incident Reporting, of this solicitation.

(b) Requirement. In order to be considered for award, if the Offeror is required to implement NIST SP 800-171, the Offeror shall have a current assessment (i.e., not more than 3 years old unless a lesser time is specified in the solicitation) (see 252.204-7020) for each covered contractor information system that is relevant to the offer, contract, task order, or delivery order. The Basic, Medium, and High NIST SP 800-171 DoD Assessments are described in the NIST SP 800-171 DoD Assessment Methodology located at https://www.acq.osd.mil/asda/dpc/cp/cyber/safeguarding.html#nistSP800171.

(c) Procedures.

https://www.acq.osd.mil/asda/dpc/cp/cyber/safeguarding.html#nistSP800171

(1) The Offeror shall verify that summary level scores of a current NIST SP 800-171 DoD Assessment (i.e., not more than 3 years old unless a lesser time is specified in the solicitation) are posted in the Supplier Performance Risk System (SPRS) (https://www.sprs.csd.disa.mil/) for all covered contractor information systems relevant to the offer.

(2) If the Offeror does not have summary level scores of a current NIST SP 800-171 DoD Assessment (i.e., not more than 3 years old unless a lesser time is specified in the solicitation) posted in SPRS, the Offeror may conduct and submit a Basic Assessment to webptsmh@navy.mil for posting to SPRS in the format identified in paragraph (d) of this provision.

(d) Summary level scores. Summary level scores for all assessments will be posted 30 days post-assessment in SPRS to provide DoD Components visibility into the summary level scores of strategic assessments.

(1) Basic Assessments. An Offeror may follow the procedures in paragraph (c)(2) of this provision for posting Basic Assessments to SPRS.

(i) The email shall include the following information:

(A) Cybersecurity standard assessed (e.g., NIST SP 800-171 Rev 1).

(B) Organization conducting the assessment (e.g., Contractor self-assessment).

(C) For each system security plan (security requirement 3.12.4) supporting the performance of a DoD contract--

(1) All industry Commercial and Government Entity (CAGE) code(s) associated with the information system(s) addressed by the system security plan; and

(2) A brief description of the system security plan architecture, if more than one plan exists.

(D) Date the assessment was completed.

(E) Summary level score (e.g., 95 out of 110, NOT the individual value for each requirement).

(F) Date that all requirements are expected to be implemented (i.e., a score of 110 is expected to be achieved) based on information gathered from associated plan(s) of action developed in accordance with NIST SP 800-171.

(ii) If multiple system security plans are addressed in the email described at paragraph (d)(1)(i) of this section, the Offeror shall use the following format for the report:

Brief

CAGE codes description of Date of Total Date score of System security plan supported by this the plan assessment score 110 will plan architecture achieved

(2) Medium and High Assessments. DoD will post the following Medium and/or High Assessment summary level scores to SPRS for each system assessed:

https://www.sprs.csd.disa.mil/ mailto:webptsmh@navy.mil

(i) The standard assessed (e.g., NIST SP 800-171 Rev 1).

(ii) Organization conducting the assessment, e.g., DCMA, or a specific organization (identified by Department of Defense Activity Address Code (DoDAAC)).

(iii) All industry CAGE code(s) associated with the information system(s) addressed by the system security plan.

(iv) A brief description of the system security plan architecture, if more than one system security plan exists.

(v) Date and level of the assessment, i.e., medium or high.

(vi) Summary level score (e.g., 105 out of 110, not the individual value assigned for each requirement).

(vii) Date that all requirements are expected to be implemented (i.e., a score of 110 is expected to be achieved) based on information gathered from associated plan(s) of action developed in accordance with NIST SP 800-171.

(3) Accessibility.

(i) Assessment summary level scores posted in SPRS are available to DoD personnel, and are protected, in accordance with the standards set forth in DoD Instruction 5000.79, Defense-wide Sharing and Use of Supplier and Product Performance Information (PI).

(ii) Authorized representatives of the Offeror for which the assessment was conducted may access SPRS to view their own summary level scores, in accordance with the SPRS Software User's Guide for Awardees/Contractors available at https://www.sprs.csd.disa.mil/pdf/SPRS_Awardee.pdf.

(iii) A High NIST SP 800-171 DoD Assessment may result in documentation in addition to that listed in this section.

DoD will retain and protect any such documentation as "Controlled Unclassified Information (CUI)" and intended for internal DoD use only. The information will be protected against unauthorized use and release, including through the exercise of applicable exemptions under the Freedom of Information Act (e.g., Exemption 4 covers trade secrets and commercial or financial information obtained from a contractor that is privileged or confidential).

(End of provision)

The following have been deleted:

252.204-7019 Notice of NIST SP 800-171 DoD Assessment Requirements NOV 2020

SECTION L - INSTRUCTIONS, CONDITIONS AND NOTICES TO BIDDERS

https://www.sprs.csd.disa.mil/pdf/SPRS_Awardee.pdf

The following have been modified:

ITO

L-1. PROPOSAL PREPARATION AND SUBMISSION

LI-Proposal Due Date Changed to August 22, 2022; DoD SAFE drop-off request due August 19, 2022

L-1.1. GENERAL INSTRUCTIONS

Offerors shall submit proposals with a Cover Letter and separate proposals into three distinct Volumes:

PROPOSAL

VOLUME

REFERENCE/PROPOSAL

VOLUME

CONTENT TITLE

MAXIMUM

NUMBER OF

PAGES

I TECHNICAL Factor 1

Cover Letter 5 Pages Technical Approach 250 Pages

Resumes (Appendix A) No Page Limit Transition Plan (Appendix B)

GPATS (Appendix C) Representations and

Certifications (Appendix D)

II

PAST

PERFORMANCE

Factor 2 Past Performance No Page Limit

III

COST Factor 3 Cost No Page Limit

L-1.2. PROPOSAL SUBMISSION INSTRUCTIONS

Offeror proposals shall be submitted by the time and date specified on pages 1 and 2 of the RFP). Offeror proposals shall be submitted electronically to the Government via DoD SAFE at https://safe.apps.mil/ and directed to Ms. Dana King at dana.l.king4.civ@mail.mil and Mr. William Mark Mayo at william.m.mayo8.civ@mail.mil.

a. Offerors must electronically submit their technical proposal (Volume I), past performance proposal (Volume II), and cost proposal (Volume III). (All data submitted must be in a format readable by Adobe PDF, Microsoft Word, PowerPoint, or Excel.)

b. DoD SAFE allows safe transfer of unclassified files up to eight GB. It requires a Common Access Card (CAC) holder to request the transfer into the Government network (e.g., proposal submittals). The website for DoD SAFE is: https://safe.apps.mil. See the website “Help” page for more information.

c. When DoD SAFE is used, the Offeror must receive a “drop-off request” from an inside (i.e., CAC holder) user.

The Offeror must email the CO to request a “drop-off” request. After the CO generates a “drop-off” request for the Offeror, the Offeror will receive an email with a link to submit their “drop-off.” Proposals must be sent to both the Primary and Alternate POCs. Specific DoD SAFE instructions are provided in Section B of this RFP.

d. All Offerors intending to submit a proposal in response to this solicitation shall request a DoD SAFE link no later than August 19, 2022 at 3:00 PM EST. The email request shall include the name of the company, point of contact, phone number, and email address. It is the Offeror’s responsibility to follow up with the Contracting Officer, Ms. Dana King, if they do not receive a DoD SAFE link. Although, the DoD SAFE link will be valid 14 days after receipt, the proposal due date and time for this solicitation is August 22, 2022 at 3:00 PM

EST.

e. Submissions not timely dropped off with the DoD SAFE website may not be considered. It is the Offeror’s responsibility to ensure that its entire proposal is actually timely dropped off. After drop off the Offeror will https://safe.apps.mil/ mailto:dana.l.king4.civ@mail.mil https://safe.apps.mil/ receive a notification on the site 'Drop-Off Completed' 'Your files have been sent successfully.' The Offeror should retain a screenshot of this notice.

f. The DoD SAFE system will record the date and time of package submittal. The date and time of package submittal recorded in DoD SAFE shall govern the timeliness of any proposal submission. Proposals received after August 22, 2022, at 3:00 PM EST will be considered late. It is the Offeror’s responsibility to ensure that its entire proposal (Volumes I, II, and III) is timely received.

L-1.3. PROPOSAL PREPARATION

a. Inherent knowledge and/or any data previously submitted in response to another solicitation will be assumed unavailable to the Government; and this data shall not be incorporated into the technical proposal by reference.

Offerors shall assume that the Government has no prior knowledge of their facilities and experience and will base its evaluation on the information presented in the Offeror's proposal.

b. Clarity and completeness of the proposal are of the utmost importance. The proposal must be written in a practical, clear, and concise manner and shall include sufficient detail for effective evaluation of all factors and for substantiating the validity of stated claims. The proposal shall not simply rephrase or restate the Government's requirements, but rather the proposal shall provide convincing rationale to address how the Offeror intends to meet these requirements. The proposal must demonstrate and/or show how the Offeror will fulfill the requirements described in the PWS. The proposal must demonstrate the Offeror’s subject knowledge, staffing approach, and management approach to meet the services identified in the PWS. It must use quantitative terms whenever possible and must avoid qualitative adjectives to the maximum extent possible.

Proposal volumes must not contain conflicting information or the proposal may be considered unrealistic and may be considered unacceptable.

c. Proposals shall not be classified. Proposals submitted in response to this solicitation must follow the format in paragraph d. below and contain the required proposal content for the respective Volume.

d. Proposals must be legible, in English, single- or double-spaced. The font must be no smaller than 10 point with normal (uncondensed) spacing. Text included within the headers/footers is excluded from the margin restrictions, and permitted to be smaller than 10 point font, provided it is legible. The page number, section number and corporate logo may extend into the one-inch margin. All other graphics shall stay within the one-inch allowable margin. All graphics should be single-spaced.

L-2. PROPOSAL CONTENT - SPECIFICS

L-2.1. VOLUME I - TECHNICAL PROPOSAL

Technical proposals must address all requirements identified in Section M, paragraph M-3. FACTOR I:

TECHNICAL FACTORS/ SUBFACTORS. Technical proposals must be on pages formatted for 8 ½ by 11 inch paper with one-inch margins on all sides. The technical volume shall not exceed 250 pages, excluding cover pages, cover letters, table of contents, indices, or the Appendices (Appendix A – Resumes, Appendix B – Transition Plan, Appendix C – GPATS, Appendix D – Representations and Certifications.

Offerors are required to complete the solicitation as applicable, including a Cover Letter and provide all required Representations and Certifications. Further, the Offeror must demonstrate the ability and experience to implement all aspects of military banking operations including the products, services, and standards of the retail banking industry in the U.S. and OCONUS for each of the evaluation criteria set forth in Section M, “Evaluation Factors for Award.”

Proposals submitted in response to this RFP must consist of a technical proposal, with sections for Banking Operations; Program Governance; System, Hardware and Software Maintenance and Replacement and New Program Changes; and Transition Approach. The technical proposal shall not contain any contract price or cost information. The Offeror may state in the technical proposal that the price or cost information requested in Section L-2, Technical Information, is provided in the cost proposal.

a. The Cover Letter shall include the RFP number, date of submittal, the Offeror’s name, address, CAGE code, Unique Entity ID, phone number, and email address of POC who is authorized to contractually obligate the Offeror. The Cover Letter shall also include a statement that the Offeror understands the requirements specified and will meet the performance standards and requirements therein, and a statement that the Offeror does or does not take exception to any of the requirements contained in this RFP, and any interpretations, qualifications, or assumptions made by the Offeror concerning its proposal.

b. The SF 33, Solicitation, Offer, and Award, is being used for this solicitation, and must be provided as an Attachment to the Offeror’s Cover Letter. This form is used by the Government as an RFP and, upon submission by the Offeror, it becomes the Offeror's proposal. The Offer and Acceptance form the Contract;

therefore, the following points must be strictly adhered to by the Offeror in submitting the proposal:

1. The SF 33 must be executed by a representative of the Offeror authorized to commit the Offeror to contractual obligations.

2. Under no circumstances make alterations or changes to the sf 33 or the related pages which are a part of the RFP and proposal packet. Complete those parts which require items such as price, place of performance, acknowledgements, etc., when such items are called for in the enclosed request for proposal. A place is provided to insert such information in the applicable Section of the RFP.

c. Resumes of Key Personnel (not included in the 250 page limit) shall be provided as Appendix A to the technical proposal. Resumes are limited to three pages per resume, and must be provided for the positions identified as “Key Personnel” in Section M.

d. Small Business Subcontracting Plan

1. FAR 52.219-9 requires that the Offeror, submit a subcontracting plan, where applicable, which addresses subcontracting with small business concerns and small disadvantaged business concerns, which shall be included in and made a part of the resultant Contract.

2. Specific subcontracting plan requirements are listed in FAR 19.704. The subcontracting plan must include subcontracted services for home office operations (OCONUS operations are exempt from the subcontracting plan requirements). Plans which do not address all items listed therein are not acceptable.

3. Subcontracting plans shall have both percentage and dollar goals for subcontracting with small business concerns and small disadvantaged business concerns that are positive (e.g., greater than zero).

See Attachment J-22 for the “DoD Checklist for Reviewing Subcontracting Plans.”

e. The Transition Plan (not included in the 250 page limit) as set forth in Section M-3, Subfactor 4 (Transition Plan) shall be provided as Appendix B to the technical proposal.

f. Government Product Accessibility Templates (GPAT) (not included in the 250 page limit). Offerors shall complete the GPATs as set forth in Section J, Attachments J-10, J-11, and J-12 and provide the completed GPATs as Appendix C to the technical proposal for items the Offeror proposes will be acquired over the term of the Contract as a result of contract performance. Refer see Section H-39 for additional information.

g. Offeror Representations and Certifications (not included in the 250 page limit). Offerors shall complete Representations and Certifications and provide as Appendix D to the technical proposal.

h. Status Of Forces Agreement (SOFA) ARTICLE XIV STATUS - JAPAN

Offerors seeking SOFA Article XIV status for itself and its employees shall submit the following with their proposal:

1. Proof that the contractor employee is a person ordinarily residing in the United States or a corporation organized under the laws of the United States or any state thereof and that its presence in Japan is solely for the purpose of executing contracts with the United States for the benefit of the United States armed forces;

and

2. Proof that contractor employees are United States nationals ordinarily residing in the United States and that their presence in Japan is solely for the purpose of performing work under contracts with the United States for the benefit of the United States armed forces.

L-2.2. VOLUME II - PAST PERFORMANCE

Proposals must address all requirements identified in Section M, paragraph M-4. FACTOR 2: PAST

PERFORMANCE.

a. The Offeror shall include within their proposal a demonstration of experience with at least one and up to three contracts, business relationships, or similar contract-like instruments for the provision of services on directly related or similar federal, state, or local government contract vehicles, private contracts and/or subcontracts similar to this effort. (The information must be clear whether the work by the Offeror was done as a prime contractor or a subcontractor on the effort). Offerors who describe similar contracts and subcontracts shall provide a detailed explanation demonstrating the similarity of the contracts to the requirements of the RFP. Past performance information (PPI) is limited to four pages per reference.

b. Contracts submitted to validate past performance shall be listed chronologically and should not include any contracts below the dollar thresholds listed below:

1. Offeror as prime or subcontract - $1 million

2. Offeror’s proposed subcontractor - $250,000

c. Offerors shall submit past performance information on proposed subcontractors who are to perform 10% or more of the proposed contract amount per year. Subcontractor past performance must be relevant to the work required under this RFP and to the work to be subcontracted.

d. Offeror References: Prior to sending to references, offerors shall complete Sections I and II of the Past Performance Questionnaire (PPQ) (see Section J, Attachment J-23). A copy of each PPQ sent to a reference shall be included in the Offeror’s Past Performance volume.

e. Past Performance Questionnaire. Offerors shall forward a copy of the PPQ (see Section J, Attachment J-23) to all references cited in their Past Performance volume. The cited references shall submit the completed PPQ to the DFAS Contracting Office Points of Contact shown below. Failure of the cited references to submit the PPQ may have an impact on an Offeror’s past performance rating, which may also impact contract award. Past Performance Questionnaires may be submitted by email to:

Ms. Dana King and Mr. William Mark Mayo at the email addresses shown below.

Ms. Dana King Mr. William Mark Mayo dana.l.king4.civ@mail.mil william.m.mayo8.civ@mail.mil

L-2.3. VOLUME III – COST/PRICE

Proposals must address all requirements identified in M-5. FACTOR 3: COST/PRICE. The Offeror's cost proposal shall include, but not necessarily be limited to, the following:

a. ATTACHMENT J-24 OMBP Total Proposed Cost & Fixed Fee. Offerors must complete Attachment J-24 in its entirety (i.e., each worksheet must be completed within the Excel workbook). Offerors must provide a summary of the total program cost and fixed-fee for the base year and all nine one-year option periods, and the six month extension of services. Offerors are not required to submit cost information for any Bad Debt CLINs.

b. Additionally, Offerors must also ensure additional worksheets are provided if needed to present the following:

1. Identification of all costs related to any subcontracts; e.g., core application platforms/software/etc., network support, ATM channel, courier services, etc. Offerors shall identify all known first-tier subcontractors with anticipated subcontracts of $3 million or more.

2. Identification of charges for those products identified in accordance with the provisions of Sections C and J.

c. Cost Proposal Requirements-Home Office:

1. Offerors shall identify the location of their proposed Home Office and provide a brief summary of the functions to be performed at the Home Office.

2. Offerors shall provide a complete cost proposal, including fixed fee, to perform the identified home office functions.

d. Cost Proposal Requirements-MBF Locations:

Offerors shall provide a cost proposal (including fixed-fee) for the MBF regions identified in Attachment J-1.

The OMBP regions are categorized (for cost/pricing purposes as: C-1 Germany/Netherlands, C-2 Korea/Diego Garcia, C-3 Japan/Okinawa, C-4 Italy, C-5 United Kingdom, C-6 Cuba & Honduras, and C-7 Kwajalein. Costs for locations identified in Attachment J-1 as “ATM Only” shall be included in the cost proposal for the MBF region in which the ATM is included. For example, the first OCONUS region identified in Attachment J-1 is European Theater - Germany/Netherlands, which has many “ATM Only” locations. The costs to operate these ATMs must be included in the proposal. However, the costs for the “ATM Only” locations must be separately identified in the applicable region’s proposal. All direct labor expenses shall be listed individually by position, by region and not be shown solely in the aggregate for each region. When direct labor expenses are based on local labor laws, an Offeror’s proposal shall indicate such labor laws.

e. Submission of the Offeror's most recently published and audited financial report.

f. Submission of the Offeror's current published company compensation policy.

g. Submission of the Offeror's current Foreign Severance Payment Plan proposed for the OMBP.

h. Submission of the Offeror's current list of insurance schedule/coverages (e.g., bankers bond, liability, etc.)

deemed necessary for the program, including the type of insurance, limits of coverage, and deductibles; plus changes, if any, proposed for the OMBP (Reference Section H-8.b).

i. Pricing Information Submission:

1. Proposed direct and indirect costs must be properly chargeable, auditable, and trackable. Quoted costs shall be the Offeror's best estimate of the total cost of performance.

2. Show the hourly rate and total hours for each individual (if known) and the labor category. Indicate whether actual rates or escalated rates are used. If escalation is included, state the percent and rationale used.

3. Show the total cost of subcontracted items and indicate the basis for the amount proposed.

4. For the purposes of the cost realism analysis, offerors must provide the following cost/pricing information by geographical area:

a) A detailed breakdown of the salaries and wages at the MBFs. The breakdown shall include position titles, position descriptions, labor rates and/or salaries, a basis for escalation rates used for out years for both local nationals and U.S. dependents, the total number of FTEs at each position for each geographical area and all applicable calculations included in the proposed cost. Any expatriates shall be clearly identified as such.

b) A detailed breakdown of the salaries and wages at the home office and district offices. The breakdown shall include position titles, position descriptions, labor rates and/or salaries, a basis for escalation rates used for out years, the total number of FTEs at each position for each location and all applicable calculations included in the proposed cost. Any expatriates shall be clearly identified as such.

c) In support of total communications, equipment and software cost amounts proposed, provide a detailed itemized cost breakdown for all items proposed, including descriptions, unit price/cost and projected quantities by geographical area. Individual items costing less than $1,000 each may be included as an aggregate in an “Other” category.

j. Offerors shall propose a fixed-fee amount which, as the term applies, is an amount which, once negotiated, does not vary with actual cost. However, changes due to increases/decreases in the number of MBFs/ATMs being operated may require a re-negotiation of the fixed-fee. Items typically excluded from the fixed-fee base may include, but are not limited to, expenses associated with: travel and transportation, equipment acquisitions (by lease or purchase), facility renovations, interest, and losses or shortages.

L-3. MISCELLANEOUS PROPOSAL INSTRUCTIONS

a. Products and Services. For the purposes of this solicitation, the Offerors shall base its proposal on those products and services and miscellaneous provisions identified in Section C.

b. Charge for Products and Services. For the purposes of this solicitation, The Offeror shall use the charges, fees, and rates located at Section J, Attachments J-6/6a. In addition, the Offeror shall use data provided in the January 2022 DoD Program Management Summary Report (REDACTED) in developing their proposal (Reference Section J, Attachment J-17).

c. Reporting Requirements. For the purposes of this solicitation, the Offeror shall base its proposal on the reporting requirements identified in Section F. Alternatives to improve both management and financial reporting are encouraged.

d. Locations of MBFs and Supporting Activities. For purposes of this solicitation, The Offeror’s proposal shall be based on the MBF Operating Locations set forth in Section J, Attachment J-1 and the MBF Operating Hours set forth in Section J, Attachment J-2.

e. Collection of Bad Debts. For the purposes of this solicitation, The Offeror shall base its proposal on the collection requirements and procedures identified in Sections C and G. Actual bad debt losses will be reimbursed by the Government in accordance with Section C. Offerors are not required to include amounts for bad debt loss in their proposal.

f. Offerors shall use the Foreign Currency Exchange Rates provided in Section J, Attachment J-7, in preparing their proposal.

g. Offerors shall use the Information Systems Architecture Overview and ATM Lifecycle Information provided in Section J, Attachments J-18, J-19, and J-20 in preparing their proposal.

i. Offerors are required to provide insurance coverage amounts for the categories identified in the table at Section H-8b.

j. Offerors proposing any government property in addition to that listed in Section J, Attachment J-16, “GOVERNMENT PROPERTY” shall identify this in a proposed revision to J-16.

L-4. EVALUATION OF OPTION YEARS

The Government will evaluate cost/price by adding proposed cost/prices for all CLINs (base year and all option years as well as the six-month extension under FAR 52.217-8, as applicable) to arrive at the total evaluated price (TEP). Evaluation of all options shall not obligate the Government to exercise the option(s).

L-5. FIXED FEE

a. Except as may be explicitly provided for elsewhere in the resultant Contract, compensation to the Contractor shall be limited to a fixed fee.

b. In accordance with Section G entitled “Fixed-Fee Summary,” a fixed fee shall be paid in equal monthly installments.

L-6. CERTIFICATION OF COST OR PRICING DATA

If a resulting contract meets the criteria expressed in FAR 15.403-4, and for submission of certified cost or pricing data, the Contractor shall be required to submit one completed certificate as soon as practicable after agreement is reached on the contract price.

L-7. GOVERNMENT PROPERTY AND GOVERNMENT FURNISHED PROPERTY

a. The Government contemplates furnishing all overseas real property facilities, office furniture, and office equipment necessary to provide the banking products and services specified in the solicitation. A listing of the government property to be provided is set forth in Section J, Attachment J-16.

b. All office furniture and office equipment currently in use in the MBFs is determined to be government property (see Section J, Attachments J-16 [Government Property] and J-19 &20 [ATMs]). The items identified as government property may/may not be sufficient to equip the stateside home office. If additional items other than those listed in Attachment J-16 are required, the additional items must be identified in the cost proposal.

c. Day-to-day supply items necessary to provide banking products and services will not be furnished.

d. The Offeror shall set forth in its technical proposal a listing of additional furniture and office or automation equipment required, if any. The need for such additional furniture and equipment shall be fully justified.

L-8. AVAILABILITY OF EQUIPMENT/SOFTWARE

The equipment/software proposed must have been formally announced for marketing purposes on or before the closing date of the solicitation and/or be capable of a demonstration as specified within this solicitation.

L-9. ACCEPTANCE OF PROPOSALS

The Government reserves the right to consider as acceptable only those proposals submitted in accordance with all technical requirements set forth or referenced in this solicitation and which demonstrate an understanding of the scope of the requirement.

L-10. NEWS RELEASE

News releases pertaining to this acquisition shall not be made without prior approval of the Contracting Officer.

L-11. INCURRING COSTS

The Government is not liable for any costs incurred by the Offeror(s) in submitting Offers in response to this solicitation.

SECTION M - EVALUATION FACTORS FOR AWARD

*PPQ updated July 14, 2022

The following have been modified:

EVALUATION

M-1. GENERAL INFORMATION - EVALUATION FACTORS AND BASIS OF AWARD

a. This is a competitive source selection conducted in accordance with FAR Subpart 15.3. This competitive best value selection will be conducted using a best value tradeoff selection process tailored to the requirements and particulars of the DoD OMBP Performance Work Statement (PWS) and modeled after best value source selection procedures and principles in FAR Part 15 and DoD Source Selection Procedures (https://www.acq.osd.mil/dpap/policy/policyvault/USA004370-14-DPAP.pdf) identified in DFARS Subpart 215.3.

b. One award will be made as a result of this solicitation to the Offeror who is deemed responsible in accordance with FAR Part 9, as supplemented, and whose proposal conforms to the solicitation’s requirements (to include all stated terms, conditions, representations, certifications, and all other information required by the solicitation instructions), and best suited to fulfill the Government’s requirement. The tradeoff process allows for tradeoffs between non-cost factors and price and allows the Government to accept other than the lowest priced proposal or other than the highest technically rated proposal to achieve a best value contact award.

c. The Government intends to evaluate proposals and award a predominantly Cost-Plus-Fixed-Fee (CPFF) contract.

M-2. EVALUATION FACTORS

Proposals will be evaluated against the three following factors:

• Factor 1: Technical Approach o Subfactor 1: Banking Operations o Subfactor 2: Program Governance https://www.acq.osd.mil/dpap/policy/policyvault/USA004370-14-DPAP.pdf o Subfactor 3: System, Hardware, and Software Maintenance and Replacement and New Program Changes o Subfactor 4: Transition Approach

• Factor 2: Past Performance

• Factor 3: Cost/Price

Technical Approach Subfactors are equal in importance. Technical Approach is significantly more important than Past Performance. When combined, Technical Approach and Past Performance are significantly more important than Cost/Price.

Proposals will be evaluated by technical, cost/price, and past performance. Technical will be evaluated and assessed at the Subfactor level based on the criteria identified in Section M-3. Past performance will be evaluated using a confidence assessment based on the criteria in Section M-4. Cost/price will be evaluated to determine if it is fair and reasonable based on the criteria in Section M-5.

In the event all Offers are rated essentially equal, the lowest priced Offer will be selected as the best value to fulfill the Government’s need.

M-3. FACTOR 1: TECHNICAL APPROACH

M-3.1. FACTOR 1: TECHNICAL FACTORS/SUBFACTORS

a. Each proposal shall, at a minimum, address each of the four Subfactors as they apply to the OMBP PWS. Technical Subfactors identify the requirements that are key to successful performance. The technical proposals will be evaluated to determine the extent of the Offeror's understanding of the Government's requirements. Subfactors 1 - 4 will be rated as “Outstanding,” Good,” “Acceptable,” “Marginal,” or “Unacceptable” as defined in Section M-3.2

b. A rating of “Unacceptable” for one or more Subfactors will constitute an overall rating of “Unacceptable” for the technical evaluation and the proposal will be deemed unawardable.

c. All technical proposals received will be evaluated against the evaluation criteria set forth in Sections M-3.1.e. and M-3.2.

d. The following Factor/Subfactors will be used for technical evaluations:

Factor 1: Technical

1. Subfactor 1: Banking Operations

a) Banking Operations to include overseas operations: Demonstrated experience in providing banking services at geographically dispersed locations. The Offeror must discuss its corporate experience in providing banking services at widely disbursed locations and how it supports those locations with central office tasks/functions. The Offeror must also discuss how it manages ATM networks to include repair and replacement. Additionally, the Offeror must discuss their experience in providing banking services in an overseas environment, if applicable.

b) Key Personnel: The Offeror must submit resumes on the following personnel: Home Office Senior Manager, Contract Manager, Operations Manager, Chief Financial Officer and any other position that is deemed key by the Offeror. The Offeror’s proposed staff’s experience, training, certifications, and education are relevant and appropriate for the particular position.

c) Staffing Plan: The Offeror must provide a plan for initially hiring and retaining a qualified workforce. The plan shall identify all required functions to be performed and must include an organizational chart with management clearly identified. The plan must address the Offeror’s process for setting the qualifications and salaries as well as the process for filling open positions. In addition, the Offeror shall include a quality control plan for staffing plan adherence. Hiring procedures that include a widely dispersed recruiting methodology may be rated more highly.

The Offeror’s plan presents an efficient and realistic approach to staffing a workforce to meet contract requirements. The plan must address the inherent weakness of a cost type contract (lack of a contractual incentive to control cost growth) and present a viable way for the Program Management Office to control costs over time within the staffing category of expenses.

2. Subfactor 2: Program Governance

a) Cost Control: This factor will assess the degree to which the Offeror proposes specific contractual terms and process methodologies that include Program Management Office involvement and collaboration in decision making matters that result in increased DoD ability to control costs.

Terms identified by the Offeror provide the DoD discretion over decision making matters related to controlling program costs.

b) Interaction with DFAS Program Management Office (PMO): This factor will assess the degree to which the Offeror provides specific contractual terms that facilitate communication and coordination between the Offeror and the DoD as well as provide awareness of day-to-day operations and significant events.

The Offeror’s terms provide visibility of issues involving contract management, PMO decision making opportunity, and oversight of implementation of DFAS direction.

c) Small Business Participation: This factor will assess the degree to which the Offeror identifies small business participation objectives and percentage goals for work to be performed by small businesses.

The Offeror provides an applicable breakdown of goals for various categories of small business concerns (e.g., small business, small disadvantaged business, historically underutilized business zone small business, etc. for home office operations).

3. Subfactor 3: System, Hardware, and Software Maintenance and Replacement and New Program Changes

a) Ability to maintain systems, hardware, and software and plan and execute lifecycle replacements: The Offeror shall provide documentation detailing how they maintain systems, hardware, and software. The Offeror shall provide documentation detailing how they plan for, maintain, and execute lifecycle replacements of systems, hardware, and software. The Offeror shall provide a plan to maintain working versions of OMBP systems, hardware, and software, to include proposed lifecycle replacement plans and associated timelines.

b) Ability to plan and implement program changes: The Offeror shall provide documented evidence of how they have planned and implemented changes to their operations.