Attachment 5.pdf

PDF 8 KB Posted

Attached to
Fleet and Family Support (FFSP) Global Staffing
Solicitation number
N4571A-25-R-0005
Issued by

About this file

Attachment (5) is a Customer Complaint Form template designed for documenting and tracking customer complaints within a federal contract. The form provides structured fields for capturing complaint details, including sender and recipient information, complaint description, and a signature line. It includes sections for Contracting Officer's Technical Representative (COTR) validation, contractor notification, action taken, and follow-up action tracking, with designated spaces for names, dates, and times at each stage of the complaint resolution process.

The form appears to be an attachment to the Fleet and Family Support (FFSP) Global Staffing contract (Solicitation Number N4571A-25-R-0005), which suggests it is a standardized process for managing and resolving customer issues related to the Navy's Fleet and Family Support Programs service delivery.

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Text version

Attachment (5)

CUSTOMER COMPLAINT FORM

Date: ____________________

From: ____________________________________ Code: ___________________

To: _____________________________________

Subject: COMPLAINT. RE:

Complaint: _____________________________________________________________

Signature

COTR VALIDATION DATE: ____________

NAME: ____________________________________________ TIME: ____________

CONTRACTOR INFORMED DATE: ____________

NAME: ___________________________________________ TIME: ____________

ACTION TAKEN: ______________________________________________________

FOLLOW-UP ACTION DATE: ___________

NAME: ___________________________________________ TIME: ___________

File details come from the government source that posted it. Updated .