ID05180019 RFP Sec J Att 1 QASP attachment - Performance Evaluation Report.xlsx
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- ID05180019
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Section J Attachment 1b
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T2SDT Checklist
| ID05180019 - Performance Evaluation Report / Surveillance Checklist | ||||||||||||||||
| Performance Requirement / Objective | PWS Reference | Performance Standard | Acceptable Quality Level (AQL) | Surveillance Method | Record of Observation. Satisfactory performance IAW the established AQL shall be documented by entering a rating: (1) Does not meet, (2) Meets, or (3) Exceeds Acceptable Performance. Provide a short narrative explaining a rating of 1 or 3. N/A indicates that services were not required for the period. The initials of the individual completing the checklist and the date the checklist was completed shall be identified for each inspection period. | |||||||||||
| 05/01/18 | 06/01/18 | 07/01/18 | 08/01/18 | 09/01/18 | 10/01/18 | 11/01/18 | 12/01/18 | 01/01/19 | 02/01/19 | 03/01/19 | 04/01/19 | |||||
| Delivery of T2SDT suites with User, Technical, and Operator Manuals | 3.1 | ■ 100% T2SDT suites fully functional ■ 100% on-time delivery |
■ 100% order accuracy
■ 100% of user, technical, and operator documentation shall be completed and submitted IAW the requirements established within the requirement documents, to include the required completion date and compliance with applicable governing regulations, directives, policies, procedures and guidance No violations per month.
A violation is an error, omission, or delayed delivery.
Each violation may be reflected as such within the CPARS assessment.
| Monthly Checklist, Invoicing, & Customer Input | ||
| Identification/delivery of required Bench Stock, Consumables and Spares | 3.2 | ■ 100% benchstock fully functional ■ 100% on-time delivery |
■ 100% order accuracy ■ 100% of documentation shall be clear, concise, and organized
■ 100% of documentation and services shall be completed and submitted IAW the requirements established within the requirement documents, to include the required completion date and compliance with applicable governing regulations, directives, policies, procedures and guidance No more than 1 violation per month.
A violation is an error, omission, or delayed delivery.
Each additional violation may be reflected as such within the CPARS assessment.
| Monthly Checklist, Invoicing, & Customer Input | |||
| Facilitate/provide just-in-time, pre-deployment, and/or re-occurring training, to include Training Manuals | 3.3 | ■ 100% of training documentation shall be clear, concise, and well organized | |
| ■ 100% of training sessions delivered IAW the parameters established within the requirement documents, to include the expected completion date and in compliance with applicable governing regulations, directives, policies, procedures and guidance | No more than 1 violation per month. |
A violation is an error, omission, or delayed delivery.
Each additional violation may be reflected as such within the CPARS assessment.
| Monthly Checklist, Student Surveys, & Customer Input | ||
| Secure/offer T2SDT knowledgeable, globally deployable Field Support Representatives (FSRs) | 3.4 | ■ 100% of personnel and services delivered IAW the parameters established within the requirement documents, to include the required compliance with applicable governing regulations, directives, policies, procedures and guidance |
■ 100% of personnel meet deployment requirements established within the requirement documents
■ 100% of personnel meet training parameters established within the requirement documents No more than 1 violation per month.
A violation is an error, omission, or delayed delivery.
| Each additional violation may be reflected as such within the CPARS assessment. | Monthly Checklist & Customer Input | ||
| Conducts necessary site surveys (as required) and assist in identification and coordination for the build out of any additional gateway equipment needed to support the T2SDT capability | 3.5, 3.8 | ■ Contractor coordinates periodic (as required) site visits/surveys for the identification of required upgrades and/or technology insertions to ensure adequacy of gateway support for the T2SDT capability |
■ Contractor interfaces with DoD enterprise gateway sustainment personnel, on a periodic basis IAW the parameters established within the requirement documents
■ Contractor provides clear and concise documentation of recommendations to appropriate DoD enterprise gateway management personnel No more than 1 violation per month.
A violation is an error, omission, or delayed delivery.
| Each additional violation may be reflected as such within the CPARS assessment. | Monthly Checklist, Trip Reports, Documented Recommendations, & Customer Input | ||
| Meet all information assurance requirements as requested by the Certification and Accreditation (C&A) authority and to obtain an Authorization to Operate (ATO) | 3.6 | ■ 100% of documentation and services, including all required system functionality, shall be completed and submitted NLT the established completion date | |
| ■ 100% of documentation and services shall be completed and submitted IAW the parameters established within the requirement documents | No violations per month. |
A violation is an error, omission, or delayed delivery.
Each additional violation may be reflected as such within the CPARS assessment.
| Monthly Checklist & Customer Input |
| Date Checklist Completed |
| Initials of Individual Completing Checklist |
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