Section C-5.A_Janitorial_LCS08R0001.DOC

Federal Law Enforcement Training Center Charleston SC

HSFLCS08R0001

SECTION C-5.A – JANITORIAL SERVICES

TABLE OF CONTENTS

No.

Title

Page No.

C-5.A.1

GENERAL REQUIREMENTS

C-5.A-1

C-5.A.2

DEFINITIONS‑TECHNICAL

C-5.A-1 C-5.A.3

CONTRACTOR FURNISHED ITEMS

C-5.A-2

C-5.A.4

MANAGEMENT

C-5.A-2

C-5.A.5

PERFORMANCE REQUIREMENTS

C-5.A-5

(a) Basic Services

(b) Special Services

(c) Service Call Work

(d) SS Cape Chalmers

ATTACHMENTS

C-8

Schedule of Services (SOS) for Janitorial

C-9

Dumpster Location and Quantity

All provisions under this Sub-section (unless identified below) are Firm Fixed Price and shall be priced accordingly.

C-5.A.1

GENERAL REQUIREMENTS

The Contractor shall provide all labor, supplies, supervision, tools, materials, equipment, and transportation necessary to provide janitorial services in accordance with this specification. Janitorial service applies to all spaces including, but not limited to, dining hall, kitchen, dormitories, halls, restrooms, offices, classrooms, work areas, lounges, entrance ways, lobbies, storage areas, elevators, and stairways. The Schedule and frequency of tasks for the various janitorial services are located in Section J, Attachment C-8. Additional tasks (dormitory management), which are to be performed in conjunction with housekeeping services for Buildings 284, 285, 286, 668, and 677, are referenced in Section C-5.B. The cleaning requirements for Building 43 are outlined in Section C-5.C; additional cleaning requirements for the Physical Techniques Building and Pool Facility are outlined in Section C-5.F.

C-5.A.2

DEFINITIONS – TECHNICAL

As used throughout this contract, the following terms shall have the meaning set forth below. Additional definitions are in the “DEFINITIONS” Provision in Section C-2.

(a) Clean. Clean shall be defined as free of dirt, dust, spots, streaks, stains, smudges, litter, debris, and other residue.

(b) Disinfect. Cleaning in order to destroy any harmful microorganisms by application of an approved chemical agent.

(c) Facility. An establishment, structure, or assembly of units of equipment designated for a specific function.

(d) Space. A space is an area to receive janitorial services, which may or may not be considered a room by common definition. Examples of spaces are definable sections of hallways, stairwells, lobbies, offices, entrances, and elevators.

(e) Waste Containers. Waste containers are defined as trash receptacles, waste-baskets, recycle bins, trashcans, wastepaper baskets, ashtrays, or any container holding trash, paper, or refuse of any type. The term “trash container” refers to all receptacles used for the collection of waste paper and debris, including swing top containers, wastebaskets and similar containers.

C-5.A.3

CONTRACTOR FURNISHED ITEMS

Except for items listed in Section J, Attachment C-7, the Contractor shall provide all, equipment, materials, supplies, and services to perform the requirements of this contract.

(a) Materials and Supplies. Samples of all materials and supplies shall be submitted to the COTR for approval prior to start of work. New, changed, or substituted materials and supplies shall be submitted and approved prior to being used. No materials or supplies shall be used which will damage floors, floor coverings, woodwork, painted surfaces, furniture, or other items being cleaned. Materials and supplies which do not fully comply with FLETC Safety Regulations, or which are of a highly caustic or toxic nature, shall not be used or permitted in any Building or areas covered by this contract. Material, equipment, and supplies provided shall meet minimum industrial standard requirements and shall be of acceptable commercial grade and quality.

(b) Equipment, Tools and Cleaning Gear. The Contractor shall furnish everything required to perform the work prescribed within this specification, except for those items specifically stated to be Government furnished. All items are subject to inspection for compliance with all existing safety and health standards. Contractor’s equipment shall be of a size and type suitable for accomplishment of the various types of work described. Equipment shall be in an operating condition as designed by the equipment manufacturer. The Contractor shall ensure that all equipment, tools and cleaning gear not in actual use are stored in designated storage areas in such a manner to ensure the safety of both Government and Contractor personnel.

(1) All vacuum cleaners and equipment used for vacuum pickup (wet and dry types) shall be equipped with air filter systems which will filter out 98% of dust and bacteria particles.

C-5.A.4 MANAGEMENT

The Contractor shall manage the total work effort associated with the control of janitorial services required herein to assure fully adequate and timely completion of these services. Included in this function will be a full range of management duties including, but not limited to, planning, scheduling, and quality control. The contractor shall provide an adequate staff of personnel with the necessary management expertise to assure the performance of the work in accordance with sound and efficient management practices. The Contractor shall maintain an adequate workforce to complete work in accordance with the time and quality standards specified herein. In addition to the Management responsibilities outlined in Section C-4, the Contractor shall comply with the following management responsibilities for this sub-section:

(a) Work Schedule. The Contractor shall prepare a work schedule, which lists the type of work to be performed, the areas to be worked, and the estimated time to complete the work in each area. When scheduled services performed twice weekly or less frequently fall on a holiday, alternate dates shall be specified. The initial work schedule shall be submitted to the Contracting Officer for approval within 30 days after award. Once approved, all work shall be performed in strict compliance with the work schedule to facilitate the Government’s inspection of the work. Changes to the work schedule shall be submitted through the COTR for the Contracting Officer’s approval at least three working days prior to performance. In preparing the work schedule, the Contractor shall comply with the following general requirements:

(1) Except for emergency cleaning services and the classroom facility (Bldg. 61), all fixed-price work shall be performed during the Government’s regular working hours, as specified in “DEFINITIONS‑TECHNICAL” (see Section C-2).

(2) Project work items shall be performed during the days and times specified by the Government. If the Contractor desires to perform this work other than during the days and times specified, or on Saturdays, Sundays, or holidays, prior approval shall be obtained from the Contracting Officer through the COTR.

(b) Hazardous Operation Barriers. When hazardous operations, such as waxing floors, are performed by the Contractor, standing signs shall be provided and placed to call attention to the area affected by such hazard. Appropriate, neat-appearing, well-kept signs to indicate “Danger”, “Hazardous Floors”, “Walk Left”, or “Walk Right” as applicable, shall be provided by the Contractor. Samples of such signs shall be submitted to the COTR for approval prior to the effective date of this contract. Contractor employees shall not place mops, brooms, machines, and other equipment in traffic lanes or other locations in such a manner as to create safety hazards. Contractor employees shall interrupt their work at any time to allow passage of personnel, equipment carts, etc.

(c) Contractor Personnel. Uniform and conduct requirements are as follows:

(1) Uniforms. All Contractor employees shall wear uniforms suitable (e.g. janitorial in appropriate cotton cleaning jackets, dining hall uniforms appropriate for food preparation and serving, etc.) for the task to be performed. Contractor personnel shall wear uniforms that are clean and neat and free of tears, holes, frayed edges, and body odor. Uniforms shall be in matching solid colors and clearly distinguished from Agency uniforms, and subject to the approval of the COTR. All uniforms shall have both the Contractor’s name and the employees’ name affixed. The Contractor shall ensure that each employee is in uniform no later than five (5) working days from the date an employee enters duty.

(2) The Contractor shall ensure cleaning operations are not offensive to the occupants of the buildings and that janitorial service employees do not open drawers or cabinets, or use telephones intended for official Government business.

(3) Contractor employees shall not use Government or private equipment, such as radios, during the performance of janitorial services. While performing their work, the Contractor’s janitorial personnel shall not disturb or rearrange personal belongings. The Contractor shall ensure all Government and personal property items found out of place (items found on floor, in restrooms and common use areas that obviously do not belong where found) are turned into the supervisor of the space involved or to the COTR.

(4) Contractor personnel shall be alert to and report all facility discrepancies observed to their Supervisor. The Contractor’s janitorial personnel shall report damaged, clogged, or inoperable drains and fixtures, or other conditions which prevent the proper performance of their duties. Work orders will be prepared to correct reported problems.

(5) Contractor personnel shall not eat or smoke while performing their duties. All buildings are smoke-free. Smoking during breaks shall only by permitted in outside designated smoking areas. Contractor employees shall not use Government office spaces as lunchrooms.

(6) Prior to male or female janitorial employees entering washrooms designated for the opposite sex, arrangements shall be made to have such rooms checked and cleared. Washrooms shall be clearly marked “CLOSED” during the time of cleaning.

(7) Contractor personnel are prohibited from accepting gratuities of any type. The Contractor shall take all steps necessary to enforce this prohibition.

(d) Cleanliness and Sanitation.

The Contractor shall ensure that janitorial employees clean, sanitize and rinse mops, sponges and similar tools and cleaning gear after each use. Mops, sponges and similar tools and cleaning gear shall be replaced with new or clean items when rinsing does not restore them to a reasonable state of cleanliness. Cleaning and janitorial services shall be performed on a regular schedule and must meet the highest standards of cleanliness. Storerooms shall be kept clean, orderly and litter-free. Items stacked on shelves neatly, opened cartons shall be discarded and extra items not used when cartons are opened and are to be removed from the large container and neatly placed on the shelf or pallet. All supplies and equipment shall be properly secured. Space shall be routinely provided around and under shelves and pallets to provide access for cleaning and exterminator spray treatment. Kitchen and dining areas shall be free of excess equipment and materials. No equipment or supplies may be staged in exit alcoves. Care shall be exercised to prevent retention of excess equipment items not needed. The COTR/Contracting Officer will provide guidance for the periodic survey of capital equipment. Failure to keep any of the facilities in a clean condition satisfactory to the COTR may result in the withdrawal of the privilege of using such facilities or the Contracting Officer may have the facility cleaned by other means, and the cost of such work will be charged to the Contractor.

(e) Trash Disposal.

The Contractor shall be responsible for all labor and equipment used in disposal of all garbage, trash, refuse and dining hall waste. All equipment provided for this purpose shall be specifically engineered, designed, and fabricated for the specific purpose for which it is used.

(1) The Contractor shall insure that the waste collection and storage areas remain odor and infestation free at all times, that no raw garbage is exposed, that no waste liquids contaminate the surrounding grounds or paved surfaces, and that all trash is secured to prevent dispersal by wind or other forces.

(2) The Contractor shall collect, store, and dispose of all trash, rubbish, garbage and swill from all areas including the dining facility. Trash shall expediently be removed to an appropriate off-facility disposal site. The disposal of all trash, rubbish, garbage, and swill shall be accomplished in accordance with all Federal, State and local laws and regulations.

(3) A plan for the performance of these tasks shall be submitted by the Contractor to the Contracting Officer for approval within 30 days after the contract award. Any subcontract(s) for this work shall include a provision requiring the subcontractor(s) to comply with all applicable Federal, State, and local laws and regulations. The contractor is also responsible for annual disposal fees imposed by local governments. Section J, Attachment C-9, lists the Dumpster Requirements for each building. The number of dumpsters or frequencies of waste removal may need to be adjusted according to usage.

(4) The Contractor shall maintain all waste disposal equipment in a safe operating condition and in a state of good repair at all times.

(5) Besides removing and disposing of trash from Building containers, the Contractor shall remove and dispose of trash in boxes, bags or other items marked “trash” and placed next to trash containers or in hallways. The Contractor shall dispose of all trash and other waste collected by removing it from the FLETC facility.

(6) The Contractor shall be responsible for the proper disposal of all controlled material waste (for example, motor oil, weapons cleaning rags, etc.) used in performance of this contract. Such material shall not be placed in waste containers or dumpsters.

(7) The Contractor shall be responsible for removing items weekly from the recycle bins located in each building and placing the items in the appropriate storage bins located behind Building 61.

C-5.A.5

JANITORIAL SERVICES PERFORMANCE REQUIREMENTS

The Contractor shall provide the janitorial services described herein. Janitorial service requirements are divided into three (3) groups: Basic Services, Special Services, and Service Calls.

(a) Basic Services. Basic services shall be performed at the locations and frequencies shown in Section J, Attachment C-8, and shall consist of the services listed for the specified spaces. Furniture or other equipment (including waste containers) moved while performing basic services shall be returned to their original position. All basic services will be paid for under the fixed-price portion of the contract. Performance requirements for these services include the following:

(1) Space Cleaning. Space cleaning shall consist of the following services each time a space is cleaned per the “Schedule of Services”, for each building:

a. Cleaning Walk‑off Mats. To prevent excessive soiling of Building interiors, the Contractor shall provide heavy duty all synthetic walk-off mats inside each designated entrance. The size of the mats shall be appropriately sized for each entrance door. The color(s) of the mats shall be Law Enforcement Blue. Each time floors are swept/dust mopped or vacuumed walk‑off mats in that area shall be cleaned. Soil and moisture underneath mats shall be removed and the floor shall be cleaned as appropriate along with the rest of the floor. To remove soil and grit, the Contractor shall sweep, vacuum, or hose-down both rubber and polyester entrance mats outside. The mats shall be returned to their original locations afterwards. The Contractor shall replace walk-off mats as required to maintain a serviceable condition.

b. Emptying Waste Containers. All waste containers shall be emptied and plastic liners replaced. Any plastic liner with food wastes or that is soiled or leaking shall be replaced with a new plastic liner. Waste containers shall be washed semi-annually (or when obviously soiled) inside and outside utilizing a disinfectant and shall be free of odors. After washing, containers shall be wiped dry and new plastic liners installed. All outside ash receptacles shall be emptied and cleaned free of tobacco residue. Boxes, cans, bottles, and other items placed adjacent to waste containers and marked “TRASH” shall also be removed and disposed of. All waste collected shall be disposed of in the nearest outside trash collection point. Waste that falls on the floor and outside grounds during the waste removal shall be picked up and disposed of by the Contractor.

c. Butt Cans/Ash Receptacles. Outside tobacco urns shall be cleaned and free of all ashes, deposits, stains and debris. A satisfactorily cleaned urn shall be free of all cigarette butts and debris. The Contractor shall empty butt cans and waste receptacles located at any Building entrances.

d. Low Dusting/Cleaning.

1. All Building surfaces such as partitions, equipment, hand railings in stairways, grills, horizontal ledges, shelves, balusters, sills, ledges and other horizontal surfaces up to a line seven (7) feet above floor level shall be free of all dust, lint, litter, and dry soil. An acceptable spot cleaned surface is free of all stains and deposits and is substantially free of cleaning marks.

2. Walls, doors, shelving, cabinets and partitions shall be wiped clean (including glass in partitions and doors) to a height of 7 feet above the floor level. Shelving shall be free of contact paper and adhesive. All covers or parts of the cabinet/shelving, disassembled during the cleaning operation shall be replaced in their original positions intact and operational.

3. All furnishings, including but not limited to desks, chairs, file cabinets, computer stands, and book cases shall be dusted and polished to eliminate all dust, dirt, stains, smears, and smudges. The furniture polish/wax shall be buffed and dry at the completion of the cleaning process.

4. External features such as external stairs, stoops, landings, loading docks, walls, handrails, doors, light fixtures and sidewalks adjacent to and within fifteen (15) feet of the buildings shall be free of foreign debris, such as cobwebs, dust, dirt, spots, stains, smudges, dead insects and beverage spills. Cleaner should not be applied with such force as to remove painted surfaces or otherwise damage existing surfaces.

5. Corridor, lobbies, and entrance walls and doors shall be cleaned. The Contractor shall clean doors, doorframes, and door glass to present a clean appearance free from streaks, stains, and hand marks. Door handles and plates shall be polished and miscellaneous hardware and bright metal work shall be wiped clean and bright and be free of deposits or tarnish. Clean and polish kick plates, push plates, and push bars and remove all foreign residue (oil, grease, green mold, etc.) from these areas and from on and around door fasteners, door closures, etc.

6. Water coolers and water fountains shall be cleaned and disinfected. The Contractor shall wipe clean the water cooler to present a clean appearance free from streaks, stains, smudges and soil. The Contractor shall disinfect the handles, orifice and drainage area, and replace cups, as needed.

e. High Dusting/Cleaning. High cleaning includes cleaning horizontal and vertical surfaces between six (6) feet and twelve (12) feet above the top of the floor surface, including all overhead piping and ceiling areas. All dust, lint, litter, and soil shall be removed from all surfaces. Walls shall be free of dirt, smudges, and markings. Ceilings are to be free of cobwebs and loose dirt. Venetian blinds, where installed, are included in high dusting. Perform high cleaning of pipes and louvers. Remove ceiling-mounted HVAC grills, wash, dry, and replace. Clean all fans, ventilating grills, and ventilators thoroughly (especially in the bathrooms). Remove fan safety grills to wash using hot water and detergent. Rinse with clean water and dry before reinstalling.

(2) Floor Care. Floor care shall be performed in the spaces as shown on the “Schedule of Services” and shall consist of services outlined herein. The Contractor shall maintain all floors throughout the FLETC facility. As part of the scheduled cleaning of floors and surfaces, the Contractor shall clean all interior/exterior surfaces of service elevators to maintain a clean appearance. In addition to the general standards for floor care, outlined herein, the Contractor shall disinfect the floors in all Bathrooms, Locker Rooms and Utility spaces using a “2 bucket” method (1 bucket for detergent and 1 bucket for disinfectant).

a. Sweeping/Dust Mopping. Concrete/quarry tile, terrazzo, wood, and resilient flooring shall be swept or dust mopped so as to remove all loose dirt, dust, and debris.

b. Damp Mopping. Prior to damp mopping, floors shall be swept/dust mopped. Floors shall be damp mopped with an approved cleaning solution to remove dirt, streaks, smears, and stains. There shall be no splashes on walls, baseboards, furniture or equipment. There shall be no mop strings left on the floor and or the legs of furniture and equipment. All furniture and other equipment moved during the sweeping process shall be relocated upon completion of work.

c. Spray Cleaning and Buffing. Satisfactorily spray buffed floors have a high gloss finish that blends in with the surrounding floor finish. Prior to spray cleaning and buffing, floors shall be damp mopped as specified above. Floors shall be spray cleaned and buffed to remove traffic marks, heavy soil, etc. The material used for spray cleaning and buffing shall contain a blend of detergents and polymers to emulsify surface soil and repair traffic areas. If loose residue is produced by buffing, it shall be removed in a manner that will leave the floor clean without destroying the high gloss produced by buffing. When completed, a spray cleaned and buffed floor shall have a uniform, high‑gloss finish, free of scuff and heel marks. The floor finish shall be uniform from wall to wall, including corners.

d. Waxing and Buffing. In the event that spray cleaning and buffing is not sufficient to maintain a uniform high‑gloss finish, floors shall be completely waxed and buffed. The floors shall be damp mopped as specified above immediately prior to application of wax. Floors shall be buffed, if required, to a uniform gloss finish free from dirt, traffic marks, and stains.

e. Stripping and Re-waxing Floors. Resilient flooring shall be swept/dust mopped and all wax/sealer stripped down to the flooring material to remove all built‑up wax and imbedded dirt prior to re-waxing. The Contractor shall strip and refinish total floor surfaces to include corners and under furniture. The Contractor shall then seal the floor with an even coating of slip resistant sealer. Materials and supplies which do not fully comply with DHS Safety Regulations, or which are of a highly caustic or toxic nature, shall not be used or permitted in any Building or areas covered by this contract. The new wax shall be applied the same day the floor is stripped. The new wax shall be applied a minimum of 3 layers thick with an adequate drying time between applications. After application of wax, areas shall be buffed (if required) sufficiently for maximum gloss and uniform sheen from wall to wall, including corners, with no visible brush marks. The re-waxed floor shall present a clean appearance free from scuffmarks or dirt smears. Furniture or other equipment moved during floor stripping and re-waxing shall be returned to their original positions.

f. Vacuuming Carpets and Rugs. A satisfactorily vacuumed floor, rug, carpet, elevator and stairway is free of all dust, dirt, cobwebs, lint and debris in corners, behind doors, under desks, tables, benches, and other furniture (except permanently located equipment such as safes and filing cabinets which have full floor bearing). A satisfactorily vacuumed carpet or rug shall be vacuumed with edging tool around edge of carpet, desk legs and other areas that are inaccessible to the equipment. Removal of chewing gum or other foreign matter is considered a portion of vacuuming. The Contractor shall remove all marks on baseboards or furniture.

g. Policing and Spot Cleaning. A satisfactorily policed floor area is free of all small objects such as paper clips, staples and debris. During policing, the Contractor shall inspect for and clean all spots as they occur. A floor, rug, or carpet that is satisfactorily spot cleaned is free of all stains, deposits, scuff marks, cleaning marks or traffic pattern and shall have a bright uniform color without disagreeable odor. The pile shall be brushed, while damp, to allow it to dry in a upright position. Non-porous paper isolators shall be used between the metal feet of furniture and equipment, and the floor carpet. After the carpet/rug has dried, it shall be vacuumed. After drying, furniture or other equipment moved for the spot cleaning process shall be returned to their original positions. Policing includes removing of trash and debris within fifteen (15) feet of Building exteriors. Police landings, steps, sidewalks and lawns. Police all debris, including beverage containers and cigarette butts, to the curb line or to at least 25 feet from the dormitories and 15 feet from all other buildings, if no curb line exists. Remove all debris from these areas to the dumpster.

h. Shampooing Carpets and Rugs. Prior to shampooing, carpets and rugs shall be vacuumed free of all loose soil and debris. Carpets and rugs shall be shampooed free of streaks, stains, and spots, and shall have a bright uniform color. Shampooing shall be done by the water extraction method. After drying, furniture or other equipment moved for the shampooing shall be returned to their original positions.

i. Marmoleum Flooring. Daily maintenance – clean surface with a dry mop. Stains or spills should be wiped/mopped immediately with a damp mop using neutral pH detergent, i.e., Johnson Wax Stride. Allow the linoleum to dry thoroughly. When soiled, dry-clean flooring using single-disc buffing machine (175-350 rpm) and neutral pH detergent with red cleaning pads. Polish with white pads. If a high-speed system is used, dry-clean using a detergent comparable to Johnson Wax Revive and Natural Hair pads. Restoration maintenance – this procedure may be necessary when aforementioned daily procedures fail to produce the required appearance (due to overall use of the flooring). It may be time to remove the existing floor finishes and re-apply a new finish. Clean the floor surface thoroughly by means of dust mopping. Using a single-disc floor machine with blue pads, strip the flooring using a stripper product comparable to Johnson Wax LinoSAFEstripper. Damp-mop floor with neutral cleaner, i.e., Stride, and follow with 2 coats of desired floor finish. Reapply 2 coats of floor finish, i.e., Johnson Wax Carefree Matte or Fortify using a clean finish mop or finish applicator. Each coat should be applied in opposite directions, allowing for drying time between each application. Note – Traditional wet stripping methods MUST NOT be used on this type flooring.

j. Floor Scrubbing (Endura Rubber Floor). Prior to floor scrubbing, floors shall be swept/dust mopped. Floors shall be scrubbed with an approved neutral cleaning solution (pH 7-8) to remove dirt, streaks, smears, and stains. Floors shall be cleaned with a single or double brush floor scrubbing machine for larger areas and/or a deck brush for smaller areas. There shall be no splashes on walls, baseboards, furniture or equipment. All furniture and other equipment moved during the scrubbing process shall be relocated upon completion of work. NOTE: Refer to Instructions for Maintenance of Endura Rubber Flooring for any other cleaning concerns.

k. Floor Scrubbing Machine (Endura Rubber Floor). Machine shall be single or double brush. Scrubbing RPM should not exceed 350. Use of a 22 gauge flagged nylon bristle for the scrubbing machine shall only be used. NOTE: Refer to Instructions for Maintenance of Endura Rubber Flooring for any other cleaning concerns.

l. Spot Cleaning (Endura Rubber Floor). The Contractor shall inspect for and clean all spots as they occur. A floor that is satisfactorily spot cleaned is free of all stains, deposits, scuff marks, cleaning marks or traffic pattern and shall have a bright uniform color without disagreeable odor. After drying, furniture or other equipment moved for the spot cleaning process shall be returned to their original positions.

m. Wet Cleaning (Endura Rubber Floor). Prior to wet cleaning, floors shall be swept/dust mopped. Floors shall be wet cleaned with an approved neutral cleaning solution (pH of 7-8) to remove dirt, streaks, smears, and stains. Apply the solution with a deck brush or with an automatic scrubbing machine, with the vacuum turned off. Remove the solution with a mop or wet-vac, or with a scrubbing machine with the vacuum turned on. There shall be no splashes on walls, baseboards, furniture or equipment. All furniture and other equipment moved during the sweeping process shall be relocated upon completion of work.

n. Interior Concrete and Ceramic Tile Floor Care. Satisfactorily cared for concrete and ceramic tile floors shall be free of streaks, stains, black marks, spots, gum and other matter foreign to floor surfaces and shall have a bright, uniform color and appearance. The Contractor shall not wax concrete and ceramic tile floors.

o. Slate/Stone Flooring. Prior to wet cleaning, floors shall be swept/dust mopped. All furniture and other equipment moved during the sweeping process shall be relocated upon completion of work.

p. Karndean Floor Care (Courtroom Area – Hallway and two elevator floors – Approximately 1500 sf) Karndean floor care products are recommended by the manufacturer for care of this flooring. Normal Cleaning – thoroughly sweep or vacuum floor before washing. Add ¼ cup of Karndean One Step to one gallon of warm water. Damp mop the floor using a clean sponge or mop. It is not necessary to rinse the floor after cleaning. For best results, continue to rinse the mop or sponge throughout the cleaning process. For Extra Dirty Floors – Add ½ cup of Karndean One Step to one gallon or warm water. Proceed as stated above. For Heavily Soiled Areas – Apply Karndean One Step directly to the floor and allow it to saturate for 3-4 minutes. A scrub brush or nylon pad may be used to loosen dirt. For best results, continue to rinse the brush or pad throughout the cleaning process. Removing polish build-up – Dilute one quart of Karndean Easy Prep with three quarts of cold water. Allow Easy Prep to penetrate for approximately 5-6 minutes. Scrub the floor area using a scrub brush or nylon pad. Thoroughly remove the soiled solution with a mop or cloth and clean water. EASY PREP SHOULD NOT BE ALLOWED TO DRY ON THE FLOOR. Therefore, it is recommended to treat the floor sequentially, area by area. Apply Karndean Floor Guard to protect the flooring from marks and scratches. Apply the Floor Guard in a thin, even coat. Allow the first coat to dry for approximately 30 minutes, then repeat the process in a perpendicular direction. It is recommended to let the floor dry completely before walking on the surface. Maintain the floor with Karndean One Step No Rinse Floor Cleaner as stated above. Use Karndean One Step once a month as stated in the manufacturer’s specifications. NOTE: Refer to Karndean Floor Cleaning and Maintenance Specifications for any other cleaning concerns.

(3) Restroom Services. Restroom services shall consist of the following each time services are performed.

a. Cleaning Restrooms. Restroom fixtures, including water closets, urinals, lavatories, and sinks shall be washed inside and outside utilizing a disinfectant, and shall be free of stains and odors. Seats shall be left in a raised position. Pumice sticks and an approved toilet bowl cleaner shall be used to remove stains from urinals and water closets. The Contractor shall provide vinyl urinal screens with deodorant blocks and shall brush urinal screens daily. The Contractor shall provide and replace deodorant blocks and urinal screens as necessary. Brushes, sponges, and cloths that have been used to clean any other part of the restroom (including water closets, urinals, walls, floors, and partitions) shall not be used to clean lavatories or sinks. Floors shall be swept/dust mopped free of dirt and mopped with a disinfectant. The Contractor shall maintain traps free from odor at all times. Floor drains shall be cleaned and flushed with a disinfectant. Wainscoting, partitions, walls, and doors shall be cleaned free of dirt, stains, and graffiti. The Contractor shall remove the grill on vent fans and damp wipe, dust or vacuum, both the grill and the fan blades and lubricate as necessary. Mirrors shall be cleaned and polished. All metal/chromium fixtures, shelving, dispensers, soap dishes, piping and hardware shall be cleaned to a uniform and bright appearance without spots, streaks, film, smudges, dirt, dust, soap deposits and stains. Waste containers shall be emptied, disinfected, and plastic liners replaced. If present, shower stall rooms, locker/dressing rooms, benches shall be considered part of the restrooms. These areas shall be cleaned thoroughly inside and out with a disinfectant detergent.

b. Servicing Restrooms. Servicing restrooms shall include inspecting, replenishing, and cleaning supply dispensers. Restroom supplies shall include, but are not limited to, paper towels, toilet tissue, toilet bowl protection sheets, and liquid anti-bacterial soap. The Contractor shall stock restrooms with sufficient supplies to insure that the supplies will last until the next scheduled service. The Contractor shall furnish the dispensers and replenish them with liquid antibacterial hand soap, as necessary at no additional cost to the Government. If it appears that dispensers will become empty before the next scheduled servicing, the Contractor shall replenish soap prior to next servicing. The Contractor shall furnish and maintain sanitary napkin and tampon vending machines in the public female restrooms within the spaces covered under this contract. The Contractor shall repair inoperative/malfunctioning sanitary napkin dispensers within three (3) workdays. The Contractor shall ensure adequate quantities of dispenser supplies at all times, including weekends and all holidays.

(4) Glass Cleaning.

a. Cleaning Interior Glass. The Contractor shall thoroughly clean all interior glass surfaces and associated window frames, sills, and sashes. All glass surfaces shall be cleaned and free of dirt, film, smudges, streaks and other debris. A satisfactorily cleaned window shall be left free of streaks and stains, and all adjacent surfaces wiped dry. All paint, putty, film, and foreign matter found on glass surfaces shall be removed.

b. Cleaning Exterior Glass. The Contractor shall thoroughly clean all exterior glass surfaces, window frames, sills, and sashes, from the ground line up to and including the second floor. All glass surfaces shall be cleaned and left free of streaks and stains, and shall be wiped dry. All paint, putty, film, and foreign matter found on glass surfaces shall be removed. The Contractor shall brush screens outside of the Building, at a location that does not conflict with other activities or cause damage to screens. The Contractor shall replace removed screens in their original positions. A satisfactorily brushed insect screen or sunshade screen and screen frame is free of dust, dirt, cobwebs, lint and other debris. The Contractor shall replace removed screens in their original positions.

(5) Other Services.

a. Cleaning Light Fixtures. Globes, reflectors, covers, diffusers, and plastic side panels shall be removed and washed. A satisfactorily cleaned fluorescent fixture has louvers, lens, and fluorescent tubes that are bright and free of stains, dirt deposits and cleaning marks. A satisfactorily cleaned light fixture (other than fluorescent) has a globe and shade or plastic type panel that is free of all dirt, dust, grease, stain, deposits, bugs and cleaning marks both inside and out. Any light fixture, including chandeliers that are disassembled during the cleaning operation, shall be reassembled into their original positions, intact and operational.

b. Cleaning Ceiling Fans. Clean ceiling fans shall be free of bugs, dirt, dust, grease, and other foreign matter. The glass shall present a uniformly bright, lustrous appearance. All hardware and bright metal work shall be clean and polished. Removed items shall be returned intact and operational.

c. Telephone Stations. The Contractor shall maintain all telephone stations ensuring that they are free of all trash, dust, dirt, film, smudges, streaks and cobwebs. The Contractor shall damp wipe telephone receivers exercising care to prevent damage to working parts.

e. Cleaning/Shampooing Upholstery. The upholstery shall be cleaned/shampooed free of streaks, stains, and spots, and shall have a bright uniform color. All surfaces of the complete piece of furniture shall be cleaned at the same time. The spotting process shall blend with the final cleaning process. After drying, furniture or other equipment moved to accommodate the shampooing process shall be returned to their original positions.

f. Cleaning Venetian Blinds. At the rate of not less than 1/12 of the total number per month, Venetian blinds, including mini-blinds, shall be cleaned free of all dust and embedded dirt and re‑hung in working order. Slats may be washed in place and tapes and cords dry cleaned with a brush. Once removed for cleaning, the blinds shall be re‑hung by the Contractor within 1 working day. Cleaning venetian blinds (if removed from dormitory rooms) must be scheduled when the rooms are vacant and unassigned or when a few rooms can be done during a time period where they may be re-hung prior to the students return at the end of the day.

g. Curtain Cleaning, Commercial. Dry cleaning will be performed annually. The curtains shall be removed from their rods, cleaned and re-hung in their original positions without damage to the curtain or rods. There shall be no missing hardware. The curtains shall be free of all dirt, dust, stains and discoloration, at the completion of the process. The Contractor shall provide written monthly notification to the COTR of any draperies in need of repair.

h. Sanitary Antibacterial Dispensers. The Contractor shall check and refill antiseptic dispensers located at FLETC Buildings that have dispensers. The dispensers shall be checked weekly to make sure they are operational and that ample product is in the dispenser. The dispensers are GFE and all antiseptic refills shall be Contractor furnished.

(6) Exterior.

a. Policing Grounds. Paper, bottles, cans, cigarette butts and all other trash and refuse shall be removed from all grounds, sidewalks, and interior courts within 15 feet of the buildings specified in Attachment C-1. All removed items shall be deposited in a waste container.

b. Classroom Cleaning. The Contractor shall not reorganize classroom layouts, which have been altered by instructors/class coordinators. Contractor shall ensure appropriate number of desks/chairs is in each room. If there is a discrepancy, the COTR will be notified. Marker boards and erasers, if present, shall be cleaned (unless marked “DO NOT ERASE”) of all writing, dust, streaks, marks, and smudges. The Contractor shall maintain two (2) board erasers and five (5) pieces of chalk or five (5) dry erase markers (assorted colors) which are Government provided at each board and flip chart pads as required.

(b) Special Services. Special janitorial services consist of providing labor and material to perform janitorial services not yet included in the existing scope of work or providing labor and material to perform janitorial services that need to be accomplished on an irregular basis. All services specified as “Special Services” shall be paid for under Labor Hour/Time & Materials CLIN 18.

(1) These services include, but are not limited to: initial cleaning for buildings/facilities that will be incorporated by modification to the existing scope of work; buildings/facilities that are included in the existing scope of work, but do not need to be cleaned on a regularly scheduled basis, i.e., the tower on the Drivers Training Emergency Response Course; additional cleaning needed on buildings/facilities that are included in the existing scope of work beyond the frequency that is identified on the Schedule of Services.

(c) Service Call Work. Service call work for the buildings/spaces listed in Attachment C-1 shall consist of providing labor and material to perform unscheduled janitorial services that are brief in scope. The Government will receive service call requests from Building monitors and notify the Contractor of the work required. The Contractor shall provide adequate procedures for receiving and responding to service calls during regular working hours. All services specified in this Section will be paid for under the fixed-price portion of the contract.

(1) Service Calls for Cleaning. Service calls for cleaning shall consist of providing miscellaneous minor cleaning tasks beyond the scope of basic services.

a. The Contractor shall respond to service call emergency requests for cleaning within 1 hour response time during regular working hours. Once begun, the cleaning effort shall continue until completed. A service call can consist of any line item from this contract, or combination thereof.

b. These calls include, but are not limited to, such items as: clean up of overflowed restroom fixtures; clean up of spills; cleaning muddy or wet entrances and clean up of broken glass.

(d) SS Cape Chalmers. Basic services shall be performed at the locations and frequencies shown in “Schedule of Services” for SS Cape Chalmers,. These services shall be scheduled monthly by the Safety Officer. The Standard Operating Procedures for the SS Cape Chalmers (CHS-CMT-039) shall be strictly adhered to during these services. Performance requirements for these services include the following:

(1) Deck area (Blower): The Contractor shall use a blower to remove all debris from the deck areas on the Cape Chalmers. Particular care should be taken to ensure no debris is blown into the deck drain areas located along various points on the vessel. Any excess debris located in the scupper shall be swept up and removed from the vessel.

(2) Deck area (Vacuum): The Contractor shall use a shop-vac to remove all debris from the deck areas on the Cape Chalmers. This service shall be scheduled in advance with the Safety Officer.

(3) Simunition Areas: Prior to damp mopping, floors shall be swept/dust mopped. Floors shall be damp mopped with an approved cleaning solution to remove dirt, streaks, smears, and stains. There shall be no splashes on walls, baseboards, furniture or equipment. There shall be no mop strings left on the floor and or the legs of furniture and equipment. All furniture and other equipment moved during the damp mopping process shall be relocated upon completion of work. All excess Simunitions shall be placed in the approved container located in the Simunition Areas. All surfaces such as partitions, equipment, hand railings in stairways, horizontal ledges, shelves, balusters, sills, ledges and other horizontal surfaces up to a line seven (7) feet above floor level shall be free of all dust, lint, litter, and Simunition paint. An acceptable spot cleaned surface is free of all stains and deposits and is substantially free of cleaning marks. Walls, doors, shelving, cabinets, partitions and furniture shall be wiped clean (including glass in partitions and doors) to a height of 7 feet above the floor level.

(4) Captain’s Office, State Room, Crew Mess, Hallways, Stairway, Cargo Hold Area and Bridge: Prior to damp mopping, floors shall be swept/dust mopped. Floors shall be damp mopped with an approved cleaning solution to remove dirt, streaks, smears, and stains. There shall be no splashes on walls, baseboards, furniture or equipment. There shall be no mop strings left on the floor and or the legs of furniture and equipment. All furniture and other equipment moved during the damp mopping process shall be relocated upon completion of work. All surfaces such as partitions, equipment, hand railings in stairways, horizontal ledges, shelves, balusters, sills, ledges and other horizontal surfaces up to a line seven (7) feet above floor level shall be free of all dust, lint and litter. An acceptable spot cleaned surface is free of all stains and deposits and is substantially free of cleaning marks. Walls, doors, shelving, cabinets, partitions and furniture shall be wiped clean (including glass in partitions and doors) to a height of 7 feet above the floor level.

END OF SECTION C-5.A

C-5.A-11