Attachment 1 - PWS Course Development Delivery 12-5-08.doc

PERFORMANCE WORK STATEMENT: CDP Course Development & Delivery

Table of Contents

1.0 GENERAL

1.1 Scope

1.2 Background

1.3 Contractor Personnel

1.4 Security, Privacy, Safety and Proprietary Data

1.5 Period of Performance

1.6 Place of Performance

1.7 Kick-Off Meeting

1.8 Records and Reports

1.9 Progress Meetings

1.10 General Report Requirements

1.11 Quality Assurance Surveillance Plan

1.12 General Information

2.0 APPLICABLE DOCUMENTS

3.0 GOVERNMENT DEFINITIONS ………………………………………………… ……..12

3.1 Definitions ………………………………………………………………………………12

3.2 Agency Acronyms ………………………………………………………………………15

24.0 GOVERNMENT FURNISHED FACILITIES, PROPERTY, EQUIPMENT, MATERIAL AND SERVICES

24.1 Government Furnished Property (GFP), Equipment and Material

24.2 Government-Furnished Facilities

24.3 Government-Furnished Equipment

24.4 Availability of Utilities

25.0 Contractor Furnished Property, Supplies AND SERVICES

25.1 Contractor-Furnished Property, Equipment and Material

25.2 Contractor-Furnished Supplies

26.0 MANAGEMENT RESPONSIBILITIES

6.1 Quality Control System

26.2 Contractor Project Manager Responsibilities

26.3 Daily Operations Support

26.4 Special Tours

26.5 Quarterly ERP Exercises

26.6 All-Hazard Exercises

26.7 Continuity of Operations (COOP) Support

26.8 Sensitive But classified/for Official Use Only (FOUO) Information

27.0 cONTRACTOR tasks

27.1 Course Development

27.2 Course Management

27.3 Instructor Selection, Training, Certification and Sustainment

7.4 Course Delivery …………………………………………………………………………33

27.5 Logistics and Equipment Management

27.6 Safety Operations and Management

7.7 Work Order Procedures …………………………………………………………………42

28.0 DELIVERABLES

28.1 Monthly technical progress Report

28.2 Schedule of Deliverables

1.0 GENERAL

1.1 Scope

The intention of this requirement is to obtain contracted integrated course development and delivery services to support DHS/Federal Emergency Management Agency (FEMA)/National Preparedness Directorate/National Integration Center/Center for Domestic Preparedness (CDP) located in Anniston, Alabama. The Contractor shall provide all support services as identified in this performance work statement. The objective of this procurement is to obtain reliable, efficient and effective services by applying a sound management and technical approach that will provide the best value and meet the objectives shown in this work statement.

The primary functions to be performed are the design and development of new courses along with the revision and delivery of current courses. The courses must be delivered by qualified instructors and/or subject matter experts. The course development & delivery contractor is the focal point of training operations for the CDP programs. The contractor shall demonstrate logical progression in content to avoid redundancy and inefficiency. New courses must be in accordance with industry regulations and standards. Existing courses must be reviewed and modified utilizing a continuous improvement process. CDP curriculum development and course management will be required. The contractor will be responsible for testing and evaluation strategies, along with overall course management and delivery. In performing these functions the contractor shall provide all labor, supervision, administration, and equipment unless specifically identified in Section 4 as Government furnished.

1.2 Background

CDP is a federal entity (a component of the Department of Homeland Security). On March 1, 2003 CDP transitioned from Department of Justice (DOJ) to the Department of Homeland Security (DHS). CDP was subsequently included in the new DHS Preparedness Directorate. Enactment of the Post-Katrina Emergency Management Reform Act (PKEMRA) on April 1, 2007 resulted in the realignment of most of the DHS Preparedness Directorate functions to FEMA. FEMA established the National Preparedness Directorate (NPD) and aligned many of the former DHS Preparedness Directorate functions into the NPD including CDP.

CDP is a national training facility located in Anniston, Alabama that prepares state and local emergency response personnel to respond to all hazards, including terrorist attacks using weapons of mass destruction by providing advanced, hands on training. This national training program was developed for state, local, tribal, Federal, private sector and international responders from Fire Service, Law Enforcement, Emergency Medical Services, Emergency Management, HazMat, Public Health, Healthcare, Public Communications, Public Works and Government Administrative and other emergency response personnel, their trainers and supervisors. Training courses provided by the CDP provide specific knowledge and expertise for deterrence, prevention and response to Weapons of Mass Destruction (WMD) incidents.

This performance work statement encompasses all activities required to develop, modify, manage and deliver courses to responders.

1.3 Contractor Personnel

1.3.1 Project Manager. The Contractor shall provide an onsite Project Manager who shall be responsible for all Contractor work performed under the resulting contract. The Project Manager is further designated as Key by the Government as set forth in the contract clause HSAR 3052.215-70, Key Personnel or Facilities.

1.3.1.1 The Project Manager shall be a single point of contact for the Contracting Officer and the Contracting Officer’s Technical Representative (COTR). It is anticipated that the Project Manager shall be one of the senior level employees provided by the Contractor for this work effort. The name of the Project Manager, and the name(s) of any alternate(s) who shall act for the Contractor in the absence of the Project Manager, shall be provided to the Government as part of the Contractor's proposal. During any absence of the Project Manager, only one alternate shall have full authority to act for the Contractor on all matters relating to work performed under the resulting contract.

1.3.1.2 The Project Manager shall be available to the COTR via telephone at all times, 24/7. If the Project Manager will not be available by telephone, he/she will notify the COTR of the non-availability and identify an alternate. The Project Manager or designated alternate shall be available to meet with Government personnel at the designated CDP facility(s) within (30) minutes during normal working hours (Monday through Friday between 07:30 and 16:30, CST) and within (2) hours of request outside normal working hours.

1.3.2 Qualified Personnel. The Contractor shall provide qualified personnel to perform all requirements specified in this PWS. All Contractor employees supporting this contract shall be citizens of the United States (international exceptions must receive a favorable DHS suitability determination prior to hiring action). Prior to assignment to the contract, the contractor shall submit a current résumé for all management and other key personnel if different from those personnel identified in the proposal. Any replacement of key personnel shall be subject to the Contracting Officer's approval in accordance with the clause HSAR 3052.215-70, Key Personnel or Facilities.

1.3.3 Contractor Licensing, Certification, and Specific Experience Requirements. Licenses required of the Contractor to conduct business (i.e., local or state business licenses) shall be obtained prior to beginning work on this contract. Personnel licensing and certification shall be complete before that individual performs any work under this contract. The Contractor shall provide personnel that have the appropriate skill for their position. The degree of skill of individuals shall be commensurate with that required for the work.

1.3.4 Employee Identification. Contractor employees visiting Government facilities must coordinate their visit at least 24 hours in advance with the COTR to obtain appropriate security clearance. Visiting Contractor personnel will be issued a temporary visitor badge that must be worn at all times while on CDP property. Visiting Contractor employees shall comply with all Government escort rules and requirements.

1.3.4.1 Contractor employees working on-site at Government facilities shall wear a Government issued identification badge. All Contractor employees shall identify themselves as Contractors when their status is not readily apparent and display the Government issued badge in plain view above the waist at all times.

1.3.5 Employee Conduct. Contractor’s employees shall comply with all applicable Government regulations, policies and procedures (e.g., fire, safety, emergency response, sanitation, environmental protection, security, “off limits” areas, wearing of parts of military uniforms, possession of drugs and possession of weapons) when visiting or working at Government facilities. The contractor personnel shall conform to conduct regulations contained in Subpart C, Part 265, Title 15 of the Code of Federal Regulations.

1.3.6. Dress Code. All contractor personnel shall adhere to the CDP Work Attire/Dress Code Policy Statement and any applicable supplements provided under Section J, Attachment 5.

1.3.7 Removing Employees for Misconduct or Security Reasons. The Government may, at its sole discretion, direct the Contractor to remove any Contractor employee from CDP facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under any task order awarded. The COTR will provide the Contractor with a written explanation to support any request to remove an employee.

1.4 Security, Privacy, Safety and Proprietary Data

1.4.1 Security Clearance: Unclassified

1.4.2 Privacy Act. This agreement may require the Contractor employees to safeguard data in accordance with the Privacy Act (5 USC 522a).

1.4.3 Contractor User Security Agreement. The Contractor acknowledges that during the term of this requirement, all contractor employees may be required to sign some form of Contractor User Security Agreement. The Contractor agrees to have all Contractor employees sign the agreement. The Contractor further agrees that they will comply with this requirement (if required) at no cost to the CDP. Contractor employees may be required to complete DHS, FEMA and/or CDP security specific training as directed by the Government.

1.4.4 Security Requirements (Non-classified Contracts). The Contractor will provide the full names, social security numbers and dates of birth of all prospective contractor employees through the COTR to the CDP Security Office at least three weeks prior to anticipated employment start date. Using the information provided, the CDP Security Office which will conduct applicable records checks and inform the Contractor of all favorable records checks. Those applicants whose local records are unfavorable are not eligible for employment with any DHS contractor. The Contractor will establish appointments with the CDP Security Office for approved applicants to complete fingerprint cards. These fingerprint cards will be processed through FEMA Office of Personnel Security and the Federal Bureau of Investigation. After the fingerprint check results are adjudicated and received, the CDP Security Office will notify the COTR and Contractor. Unfavorably adjudicated applicants are not eligible for employment with any DHS contractor. The Contractor’s Human Capital/Resource Office will provide eQIP profile data sheets for each new employee to the CDP Personnel Security Specialist who will initiate their respective electronic background investigations (eQIP). The CDP Personnel Security Specialist will furnish instructions and assist each employee, as needed, in completing the on-line eQIP forms. When these forms are completed and signature pages provided to the CDP Security Office, the applicants may be issued a CDP employee identification badge and begin employment. Background investigations will then be conducted by the Office of Personnel Management and results provided to the FEMA Office of Personnel Security and CDP Personnel Security Specialist. The CDP Personnel Security Specialist will provide final suitability determination notifications to the COTR and Contractor. Should the final suitability determination for any employee be unfavorable, the Contractor must immediately remove said employee from further employment on any DHS contract.

1.4.5 Safety Requirements. The contractor shall conduct operations in strict conformance with all state, federal and local safety regulations, local ordinances and applicable provisions of Part 29 of the Code of Federal Regulations to include but not limited to 1904, 1910, 1925 and 1926 of the Occupational Safety and Health Act. The contractor agrees to take all reasonable steps and precautions to prevent accidents and preserve the life and health of contractor and Government personnel performing in any way under this contract. The contractor shall comply with all elements of OSHA safety and health standards and Department of Homeland Security, FEMA and CDP safety and health directives. All accidents/incidents shall be reported in accordance with (IAW) CDP Safety Policy Statement and CDP Accident/Incident Reporting Procedure provided under Section J, Attachments 6 and 7 and any applicable supplements provided.

1.4.5.1 The contractor shall develop and implement standard operating procedures to ensure that all operations under this contract are completed safely, with no adverse impact on the environment and meet all applicable International, Federal, state and local regulations and standards.

1.4.5.2 The contractor shall notify the COTR ten days prior to bringing any hazardous material/substance as defined by 29 CFR 1910, 29 CFR 1926 or 49 CFR 172.101 onto a CDP sponsored work/training site. The contractor will ensure that all contracted personnel, CDP employees, students and/or visitors exposed or potentially exposed to any material/substance meeting the definitions of the above referenced regulations will be properly trained in accordance with 29 CFR 1910.1200 – Hazard Communication and shall maintain a materials safety data sheet (MSDS) for all materials/substances.

1.4.5.3 Safety Enforcement. If the contractor fails or refuses to promptly comply with safety requirements, the Contracting Officer or their designated representative may stop all or part of the work until corrective action has been taken. No part of the time lost due to any such order will be made the subject of a claim by the contractor for extension of time or for reimbursement of excess costs or damages.

1.4.5.4 Proprietary Data. In the performance of services under this agreement, the Contractor employees may perform operations on data containing sensitive proprietary information. All inquiries regarding operation systems, data base controls and contents, passwords or other matters shall be referred to the COTR.

1.4.6 Lock and Key Control. Keys, proximity cards, remotes, and security codes will be issued to the contractor as appropriate. The contractor shall receive, account for, and maintain all lock and key control items used within the scope of this contract. The number of keys issued will be limited to the minimum number required to meet requirement specified in this contract. The contractor shall develop a lock and key control plan for management of these items and submit the final written plan for COTR approval within 30 days after contract award. This plan shall become a part of the contractor’s Quality Control Program.

1.4.6.1 Requests for key, proximity card, and remote transmitter duplication shall be reported to and approved by the COTR. If approved, the key will be duplicated by the CDP Security Contractor. The contractor is not authorized to duplicate any key issued by the CDP. The contractor shall report loss or unauthorized duplication of Government issued access control items to the COTR or designated representative within 2 hours of learning of the loss or duplication.

1.4.6.2 Should the security of a facility become compromised by the loss of a lock and key control item by contractor employees, the contractor shall be responsible for re-keying/coding of locks or lock/code replacement as determined appropriate by the COTR. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced at the expense of the contractor.

1.4.6.3 Contractor employees shall not allow anyone the use of any Government access control item(s) in their possession. They shall not open locked rooms or areas to permit entrance by persons other than contractor employees performing assigned duties. Any room found unlocked shall not be left unattended. The room shall be locked by contractor personnel and/or the appropriate security personnel notified.

1.4.7 Medical Treatment. Contractor employees who suffer on-the-job injury may be initially evaluated and stabilized by CDP medical personnel. Follow-on or routine medical treatment is the responsibility of the contractor or contractor employee.

1.5 Period of Performance

The period of performance will be as listed below. The total performance period inclusive of options is five years.

Phase-in Period: April 1, 2009 through April 30, 2009

Base Period: May 1, 2009 through March 31, 2010 Option 1: April 1, 2010 through March 31, 2011 Option 2: April 1, 2011 through March 31, 2012 Option 3: April 1, 2012 through March 31, 2013

Option 4: April 1, 2013 through March 31, 2014 In order to provide sufficient start-up time for training and transfer of records, the successful offeror will be given a 4-week phase-in period from April 1, 2009 through April 30, 2009. The incumbent contractor will be under contract through the transition period and be responsible for services during this time period. At the end of the 4-week period, the successful offeror will begin contract performance and assume full responsibility for services.

1.5.1 Phase-In/Orientation Period

1.5.1.1 The contractor shall become acquainted with all available information regarding difficulties that may be encountered and the conditions under which the work of this contract must be accomplished. The contractor will not be relieved from assuming all responsibility for properly estimating the difficulties and the cost of performing the services required because of failure to investigate the conditions or to become acquainted with all information concerning the services to be performed.

1.5.1.2 The contractor shall provide phase-in duties as described below. The contractor is expected to be at full performance at the completion of the phase-in period.

1.5.1.3 Become thoroughly familiar with work requirements and work procedures.

1.5.1.4 Finalize development of necessary work plans and procedures.

1.5.1.5 Complete personnel requirements including the hiring of personnel to assure satisfactory performance.

1.5.1.6 Obtain employment suitability clearances.

1.5.1.6.1 COBRA Training Facility employees must meet Contractor/Employee Reliability Program (CERP) guidelines provided under Section J, Attachment 8.

1.5.1.7 Complete training requirements.

1.5.1.7.1 All new employees: New Employee Indoctrination and CDP IT Security Training.

1.5.1.7.2 COBRATF specific: The following types of Government furnished employee training are required in order to perform under this contract at the COBRATF:

· The government will provide agent related training as necessary

· The government training will also include, but not be limited to, the following:

· General indoctrination on chemical warfare agents

· Physiological effects on the body and recognition of chemical warfare agents

· The wear and use of chemical warfare protective equipment

· Self aid and first aid for agent poisoning

· Chemical detection, accident and incident procedures

· Communications and emergency procedures

Training completion records of all employees training shall be maintained by the contractor and made available to the Government upon request.

1.5.1.8 Finalize the development of site specific Quality Control Plans and procedures.

1.5.1.9 The contractor shall be provided access to the government provided Learning Management System (LMS) software. The LMS is a commercial off-the-shelf (COTS) software package customized for managing instructor qualifications, utilization, facilities, course schedules, and other training delivery elements. The contractor shall become familiar with the system and be able to successfully operate by May 1, 2009.

1.5.1.10 The contractor shall install and gain access to the Government provided MP2/7i work order software. The contractor shall become familiar with the system and be able to successfully process work orders by May 1, 2009.

1.5.1.11 During the phase-in period, the contractor's representative and the COTR shall make an onsite, in-depth review of the total job requirements. The contractor will be allowed access to the facilities to familiarize supervisors, key personnel, and staff with equipment reporting, work scheduling and procedures (including operations, priorities, safety, security, etc.). Arrangements for access to the Government facilities shall be made with the COTR.

1.5.1.12 During the contract phase-in period the contractor shall submit for COTR review and approval, a Configuration Management Plan (CMP) that shall identify: the contractor’s process for obtaining COTR approval, method of control, the configuration management methods to be employed and describe the responsibilities and authorities for carrying out configuration management throughout the life cycle of the curriculum.

1.6 Place of Performance

The primary place of performance will be at the CDP located in Anniston, Alabama, however mobile training is required and conducted in all 50 states and U.S. territories.

1.7 Kick-Off Meeting

The Contractor shall attend a Kick-Off Meeting with the Contracting Officer and the COTR at a date to be determined. The purpose of the Kick-Off Meeting, which will be chaired by the Contracting Officer, is to discuss technical and contracting objectives of this contract and review the Contractor's draft project management plan. The Kick-Off Meeting will be held at the Government’s facility.

1.8 Records and Reports

The Contractor shall prepare and submit complete and accurate records, reports and logs in accordance with Federal Acquisition Regulations (FAR) Part 45, other Federal requirements, and CDP policies or procedures. These daily, weekly, monthly, other recurring operating records, reports, logs, and other documents are specified as contract requirement submissions listed under Section J, Attachment 9.

1.9 Progress Meetings

The Project Manager shall be available to meet with the COTR upon request to present deliverables, discuss progress, exchange information and resolve emergent technical problems and issues. These meetings shall take place at the Government's facility or at other mutually agreeable facilities.

1.9.1 Regular periodic status meetings shall be held between the Government and the contractor. The status meetings shall alternate in subject and may be attended by the Project Manager, Contracting Officer, the COTR, and quality management personnel. The purpose of these meetings shall be to discuss and record status of projects and to make decisions on priority for projects. The Project Manager and the COTR shall invite any CDP personnel or contractor employees they deem necessary for the meetings. Written minutes of these meetings, prepared by the contractor, shall be signed by the Project Manager and delivered to the COTR within five working days for review and approval.

1.9.2 Performance Evaluation Meetings. The contractor's representatives shall meet with the COTR weekly during the first month of the contract. Thereafter, meetings will be held on a monthly basis. A mutual effort will be made to resolve all problems. Written minutes of these meetings, prepared by the contractor, shall be signed by the Project Manager and the COTR and delivered to the COTR within five working days for review and approval.

1.10 General Report Requirements

The Contractor shall provide all written reports in electronic format using applications that are compatible with CDP Standard Workstation (Windows XP and Microsoft Office Applications).

1.11 Quality Assurance Surveillance Plan

A Quality Assurance Surveillance Plan (QASP) is provided under Section J. In general, the QASP sets forth the expected outcomes (objectives) of the contract, the service(s) required of the Contractor to achieve the objectives and a performance standard per outcome. Positive/negative incentives may be applied based on performance. The QASP is not an exclusive remedy and inclusion of the QASP does not preclude the Government from using any other remedy available by law or contract terms, including reductions in payment in accordance with any clause for inspection of services.

1.12 General Information

1.12.1 Workmanship. All workmanship shall meet or exceed the standards specified herein and shall be accomplished in conformance with approved and accepted standards of the industry, Federal, State and local standards.

1.12.2 Working Hours. For the purposes of this contract, the Government’s regular (normal) working hours for administrative staff ranges from 7:30 a.m. to 4:30 p.m. CST Mondays through Fridays, except Federal holidays and facility closures due to inclement weather. Training delivery and support staff hours vary based on program of instruction and individual course schedules: and, may include weekends, holidays, and nightshifts.

1.12.2.1 The contractor shall be required to perform certain critical or continuous services as defined in the PWS, 24 hours per day, 7 days per week, and 365 days per year.

1.12.3 Federal Holidays: The contractor may be required to provide normal operating service on the following holidays if performance of work is required: New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day, and Christmas Day.

The working hours may be extended beyond the regular hours due to unforeseen weekend/holiday maintenance support, emergency on-call services, and any other program support related to CDP’s mission and goals.

1.12.4 Emergency Planning, Response, and Recovery. Emergency situations include, but are not limited to: biological incidents, nuclear/radiological incidents, cyber incidents, hazardous material incidents, COBRATF accident/incident involving chemical agent, bomb threats, utility interruptions, fire, accident and rescue operations, labor disputes and strikes, terrorist or criminal incidents, civil disturbances and natural disasters such as earthquakes and incapacitating storms and floods. The Government must be able to respond to such events without undue delay and impact on operations. In the event emergency situations the contractor shall provide additional labor, at the discretion of the CO/COTR to protect Government property and personnel. Contractor participation in emergency planning, response, recovery and exercises shall be mandatory regardless of scheduled contractor work.

1.12.5 The CDP is responsible for responding to emergency situations on campus. Emergency situations include, but are not limited to: threats or acts of terrorism, major disasters, weather events, COBRATF events and other emergencies outlined in the Center for Domestic Preparedness Emergency Operation Plan (EOP) under Section J, Attachment 10.

1.12.5.1 In the event of an emergency situation, the training contractor will, at the direction of the Contracting Officer, perform work beyond the scope of the contract until the situation has been returned to normal operations. The type and quantity of resource support is dependent on the type and magnitude of event, emergency or disaster.

1.12.5.2 The training contractor will provide timely response and recovery support with appropriate resources to meet the requirements of the Center for Domestic Preparedness (CDP) COBRATF Emergency Response Program Plan (ERP) under Section J, Attachment 11; Emergency Operations Plan (EOP) under Section J, Attachment 10; National Response Framework (NRF); and, National Incident Management System (NIMS).

2.0 APPLICABLE DOCUMENTS

2.1 Occupational Safety and Health Administration (OSHA) Regulations

2.2

National Fire Protection Association (NFPA) Publications

2.3

Federal Emergency Management Agency (FEMA) Directives

2.4

Environmental Protection Agency (EPA) Regulations

2.5

Nuclear Regulatory Commission (NRC) Regulations

2.6

Chemical, Ordnance, Biological, and Radiological Training Facility (COBRATF) Standards Document for Use of Chemical Agents

2.7

Department of Homeland Security (DHS) Directives

2.8

Homeland Security Presidential Directives (HSPD)

2.9

National Response Framework (NRF)

2.10 National Incident Management System (NIMS)

2.11 Alabama Department of Environmental Management (ADEM) Regulations

2.12 Contractor Employee Reliability Program (CERP) Procedures for the Chemical, Ordnance, Biological, Radiological Training Facility

2.13 Office of Domestic Preparedness Training Strategy (October 2002)

2.14 Office of Domestic Preparedness Approach to Blended Learning (February 10, 2003)

2.15

DHS Instructor Quality Assurance Program, for Training Partners and State and Local Governments (August 2006)

2.16 FEMA, National Integration Center, Training and Education Division (TED), Course

Review and Approval Process (State and Federal Sponsored Courses) (January 6, 2006) 2.17 National Planning Scenarios

2.18 Target Capabilities List (TCL) 2.19 NIMS Compliance Guidelines for Curriculum 2.20 Programs of Instruction

3.0 GOVERNMENT DEFINITIONS

3.1 Definitions

Where “as shown,” “as indicated,” “as detailed” or words of similar import are used, it shall be understood that reference is made to this specification and any drawings accompanying this specification unless stated otherwise.

Where “as directed,” “as required,” “as permitted,” “approval,” “acceptance,” or words of similar import are used, it shall be understood that direction, requirement, permission, approval, or acceptance by the Contracting Officer/Contracting Officer Technical Representative is intended unless stated otherwise.

Contract Discrepancy: A failure of the Contractor to perform in accordance with contract requirements and specifications. A contract discrepancy may result from a failure of the Contractor to provide, or provide on time, the required contract products or services, or it may result because delivered products or services did not meet specified contract standards.

Contract Discrepancy Notice: A formal, written documentation of Contractor nonconformance or lack of performance for contracted work.

Contract Discrepancy Response: A response that the Contractor is required to make when notified by a Contract Discrepancy Notice that performance is unsatisfactory.

Contract Non-Compliance: A failure of the Contractor to perform in accordance with contract requirements and specifications. A contract discrepancy may result from a failure of the Contractor to provide, or provide on time, the required contract products or services, or it may result because delivered products or services did not meet specified contract standards.

Contracting Officer (CO). The Contracting Officer is a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

Contracting Officer’s Technical Representative (COTR). A person appointed by the Contracting Officer to monitor performance, evaluate work, provide technical direction and inspect and accept completed work for the government.

Contractor. The term contractor as used herein refers to both the prime contractor and any subcontractors. The prime contractor shall ensure that his/her subcontractors comply with the provisions of this contract.

Contractor Representative. A foreman, supervisor, or key personnel who have been given the authority, by the Contractor, to act on his/her behalf.

Corrective Action Request (CAR). A request issued by the COTR or Quality Assurance Evaluators to the contractor when performance is unsatisfactory. The CAR requires the contractor to explain, in writing and within five (5) days, why performance is unsatisfactory, how performance will be returned to satisfactory levels, and how reoccurrence of the problem will be prevented in the future.

Course Syllabus. The course syllabus includes the approved abstract, purpose statement, instructional goals, terminal and enabling objectives, competency standards, identification of target audience, course prerequisites, resource requirements, time allocated, scope of course, testing and evaluation strategy, and instructional modules containing subject, summary, enabling objectives, competency standards, duration, method of instruction, instructional resources, and evaluation strategies. All course materials must be aligned and in compliance with all Government documents and CDP policies.

Curriculum. Includes all courses offered by the Center for Domestic Preparedness. The courses currently offered are listed online at https://cdp.dhs.gov.

Curriculum Configuration Management. The Government directed procedure for document control of curricular materials designed to apply technical and administrative direction and surveillance to identify and document the functional and physical characteristics of the CDP curriculum; control any changes to such characteristics; record and report each change and its implementation status; and support the audit of curriculum products to verify conformance to requirements. It includes the documentation, tracking systems, and defined approval levels necessary for authorizing and controlling changes. The curriculum configuration management is the responsibility of the contractor.

Federal Acquisition Regulations (FAR): Regulations pertaining to all Federal Government contracting procedures.

Fiscal Year: A period of 12 months beginning October 1 and ending September 30 of the following year. The fiscal year is designated by the calendar year in which it ends.

Frequency of Service.

Annual (A). Services performed once during each 12-month period of the contract at intervals of 345 to 385 days.

Semi-Annual (SA). Services performed twice during each 12-month period of the contract at intervals of 160 to 200 calendar days.

Quarterly (Q). Services performed 4 times during each 12-month period of the contract at intervals of 80 to 100 calendar days.

Monthly (M). Services performed 12 times during each 12-month period of the contract at intervals of 28 to 31 calendar days.

Weekly (W). Services performed 52 times during each 12-month period of the contract at intervals of 6 to 9 calendar days.

Future Courses. Future courses will be developed based on identified national training needs to support emergency responders involved in all-hazards incidents or the improvement/conversion of existing courses. These new courses will be in concert with the five domains for the National Response Framework. They will vary from 16 – 40 contact hours in duration and may be direct, indirect, or technology-based deliveries.

Government: The term Government as used herein includes the Contracting Officer and COTR.

Government Furnished Property (GFP): Vehicles, equipment, tools and supplies in possession of, or acquired directly by the Government and subsequently delivered or otherwise made available to the Contractor.

Government Property Administrator: An authorized representative of the contracting officer assigned to administer the contract requirements and obligations relating to government personal property in the custody of a contractor.

Mobile Advanced Training Trailer (MATT). A semi-trailer designed to provide a unique augmentation to mobile training by providing a two room training venue with smoke, sound, and video-recording capabilities.

Performance Requirements Summary (PRS). Performance requirements are defined in this contract to mean results or goals to be achieved. The requirements have been purposefully defined to give the contractor sufficient latitude in how it will achieve these results.

Program of Instruction (POI). – A requirements document that provides a general description of course content, duration of instruction, and methods and techniques of instruction.

Qualified Personnel. "Qualified" is defined here to mean having the requisite educational and work experience that can reasonably be expected to enable the person to perform satisfactorily under this contract.

Quality Assurance (QA). A method used by the Government to provide some measure of control over the quality of purchased goods and services received.

Quality Assurance Evaluator (QAE). An individual, who is appointed by the Contracting Officer, responsible for conducting contracting evaluations to ensure contract standards are achieved.

Quality Assurance Surveillance Plan (QASP). The Government owned document stating the methodology used to measure and evaluate contractor performance.

Quality Control: Those management functions including, but not limited to, training, procedures, inspections, and tests necessary to ensure that Contractor products and services conform to contract requirements, specifications and standards.

Quality Control Plan: All necessary measures taken by the Contractor to ensure that the quality of an end product or service will meet the contract requirements regarding timeliness, accuracy, appearance, and conformity to appropriate standards and specifications.

Response Time. Response time is defined as the time allowed the contractor after initial notification of a work requirement to be physically on the premises at the work site, with appropriate tools, equipment, and materials, ready to perform the work required.

Training Support Package. The Training Support Package for each course includes all course material, handouts, instructor guide, reference material and other training materials required to deliver the course.

3.2 Agency Acronyms

AQL: Acceptable Quality Level

CAP: Contractor Acquired Property

CAR: Corrective Action Request

CDP: Center for Domestic Preparedness

CEDAP: Commercial Equipment Direct Assistance Program

CLIN: Contract Line Item Number

CO: Contracting Officer

COB: Close of Business

COTR: Contracting Officer Technical Representative

COTS: Commercial Off-The-Shelf

DB: Database Programming

DHS: Department of Homeland Security

DOJ: Department of Justice

EAS: Electronic Archival System eLMS: Electronic Learning Management System

EOP: Emergency Operation Plan

ERP: Emergency Response Program Plan

FAR: Federal Acquisition Regulation

FEMA: Federal Emergency Management Agency

FY: Fiscal Year

GFP: Government Furnished Property

GOCO: Government Owned Contractor Operated

GPA: Government Property Administrator

GSA: General Services Administration

IAW: In Accordance With

LDD: Lost, Damaged, Destroyed

LMS: Learning Management System

LRC: Learning Resource Center

MATT: Mobile Advanced Training Trailer

MSDS: Materials Safety Data Sheet

MTT: Mobile Training Teams

NIMS: National Incident Management System

NLT: No Later Than

NMT: No More Than

NPD: National Preparedness Directorate

NRF: National Response Framework

PA: Performance Area

PKEMRA: Post-Katrina Emergency Management Reform Act

POI: Program of Instruction

PRS: Performance Requirement Summary

PWS: Performance Work Statement

QA: Quality Assurance

QAE: Quality Assurance Evaluator

QASP: Quality Assurance Surveillance Plan

RTS: Responder Tracking System

S&T: Science and Technology

SSD: Systems Support Division

4.0 GOVERNMENT FURNISHED FACILITIES, PROPERTY, EQUIPMENT, MATERIAL AND SERVICES

4.1 Government Furnished Property (GFP), Equipment and Material In accordance with the "Government Furnished Property Clause”, the contractor shall utilize all Government owned facilities, equipment, materials, and utilities in connection with this contract. Facilities, equipment, material and utilities provided by the Government shall be used only for performance of work related to this contract. The Government will provide telephone service to support training activities. The Government will provide vehicles for movement of training equipment (Section J, Attachment 12). The Government will provide all office furniture, such as desks, chairs, file cabinets and computer/office automation equipment, such as computers, printers, scanners, facsimile machines, audio/video equipment and copiers. A complete listing of GFE is provided in Attachment 13 (for equipment located CDP) and Attachment 14 (for regional equipment).

The Government shall provide all physical facilities for classroom and exercise instruction. The contractor shall provide an updated listing on an annual basis or when receipts and transfers warrant an update. The annual report shall include:

· Contract Number and Contractor Name

· Property Number

· Property Nomenclature, Serial Number and Model Number

4.1.1 The contractor is directly responsibility and accountable for all Government property in their possession in accordance with the requirements of this contract and FAR Part 45; this also includes Government property in the possession or control of a subcontractor. The contractor shall establish and maintain a system to control, protect, preserve and maintain all Government property within their responsibility. This property control system shall be in writing unless the Government Property Administrator (GPA) determines that maintaining a written system is unnecessary. This system shall be reviewed and if satisfactory, approved in writing by the GPA.

4.1.1.1 Upon completion of this contract, the Contractor shall submit, in a form acceptable to the Contracting Officer, inventory schedules covering all items of Government property not consumed in the performance of this contract.

4.1.2 The contractor may use Government provided vehicles for official purposes only in the performance of their contract. Under no circumstances may the vehicle be used for transportation between residence and place of employment. The contractor will pay any expense or cost, without Government reimbursement, for using such motor vehicles for other than in the performance of the contract.

4.1.2.1 It is the responsibility of the contractor to have procedures to identify employees who are authorized to operate Government vehicles, i.e. employee identification identifying the operator as an authorized contractor employee and a valid state, District of Columbia, or territorial motor vehicle operator’s license for the type of vehicle to be operated such as a Commercial Driver’s License (CDL).

4.1.2.2 Contractor employees who operate Government vehicles must obey all the motor vehicle laws of the state and local jurisdiction in which they are operating. If a contract employee is fined or otherwise penalized for an offense while performing official duties, payment is the contractor’s responsibility.

4.1.2.3 It is the responsibility of the contractor to store Government vehicles as to provide reasonable protection from pilferage or damage. All unattended Government vehicles must be locked when unattended.

4.1.2.4 The contractor is responsible for ensuring that purchased made with the motor vehicle charge card provided for each GSA vehicle are for official use only. The GSA Fleet Charge Card is only used for fuel and minor maintenance. When not in use, all GSA Fleet Cards are to be secured in a locked cabinet or drawer.

4.1.2.5 The contractor is responsible for reporting any GSA motor vehicle accidents per the procedures outlined in the Motor Vehicles Accident Reporting Kit furnished in each GSA vehicle. Government vehicle accidents must be immediately reported, within 24 hours, to the COTR. Other damage sustained to a Government vehicle must be immediately reported, within 24 hours, to the COTR. If a determination is made by the Contracting Officer that the contractor is at fault for accidents or damages to a Government vehicle, the contractor will be held liable for the cost of repair.

4.2 Government-Furnished Facilities

The Government will furnish or make available to the contractor the facilities described herein. A layout of the Government available facilities is provided under Section J, Attachment 15. The contractor shall be responsible and accountable for such facilities accepted for use and shall take adequate precautions to prevent fire hazards, odors, and vermin. Custodial/janitorial services for Government furnished facilities shall be provided by another on-site contractor. The Government may make such improvements and alterations as it may deem necessary or desirable-including improvements and alterations necessary to conform to applicable health and sanitary requirements. At the completion of the contract, all facilities shall be returned to the Government in the same condition as received, except for reasonable wear and tear. The contractor is responsible for determining the adequacy of a facility for storage or other use. If a facility is not considered appropriate for storage of a particular product or material, the contractor must notify the COTR and request an alternate storage site. The contractor shall be held responsible for the cost of repairs caused by negligence or abuse on its part, or on the part of its employees. The contractor will take appropriate steps to conserve and minimize energy use and utilities in all facilities.

4.2.1 Facilities Changes. Recommendations for changes to a Government owned and provided facility, to include structural changes or a change in current utilization, must be approved by the COTR. Contractor will submit a request, with justification, of any proposed changes to classrooms, offices, storage areas, or other facilities to the COTR for review and approval. The contractor will identify requirements for additional facilities to meet requirements of this contract to the COTR with justification to include validation that currently allocated facilities do not have the capacity to meet the identified requirement(s).

4.2.3 Office Space. Adequate office space will be provided to the contractor to be used by the Project Manager and other management and administrative staff as deemed appropriate by the COTR.

4.2.4 Storage. The Government will furnish adequate space to the contractor for the storage of inventory which is to be used in the performance of work under this contract. Provided storage facilities shall be used exclusively for the support of this contract. The contractor will maintain this space in a neat, clean and orderly condition, in compliance with applicable fire and safety codes. The Government will not be responsible for damage or loss to the contractor's stored supplies or materials. All hazardous materials shall be stored in accordance with applicable safety requirements. The contractor will identify any special requirements for shelves, racks, utilities, and other facility modifications or improvements to the COTR with clear explanation of requirement and justification.

4.2.5 Miscellaneous Space. Space for miscellaneous or specialized functions such as equipment issue, and maintenance will be designated. Contractor will identify additional requirements for space with justification and technical specification to the COTR for review and approval.

4.3 Government-Furnished Equipment

The Government will provide the contractor with the equipment and materials listed in Section J. The listing of GFE shall not be construed as being sufficient or adequate to meet the requirements of this contract. The contractor shall provide any additional or state of the art equipment needed to perform the requirements of this contract. Unless otherwise provided in this contract, the contractor assumes all risk of loss and shall be responsible for any loss or damage to Government property provided under this contract and shall report loss or damage to the COTR within 24 hours of occurrence. The contractor and the COTR or designee shall conduct a joint inventory before commencing work under this contract to determine the exact number and serviceability of Government furnished property and equipment.