RFP_Attachment_4_DAU_Govt_Labor_Category_Descriptions_9_AUGUST_2019.pdf

Labor Categories and Qualifications

Overview: To provide the basis for contractor task estimation, the following government labor categories (GLC) shall be used to complete task orders (T/Os) under the Defense Acquisition University (DAU) Learning Asset Development, Sustainment, and Support (LADSS) Program contract.

While each offeror may have similar labor categories with associated definitions/characteristics, the U. S. Government requires all responses to use the following GLCs for responsive proposal submissions. The contractor may propose different labor categories as deemed appropriate. For each changed/or additional labor category offeror shall annotate the rationale for the change. The changed/or additional categories should go at the bottom of each excel spreadsheet.

The Table below entitled, “DAU LADSS Program Government Labor Categories (GLC)” provides the DAU LADSS Program labor categories, associated number of levels and descriptions. At a minimum, the Offeror should demonstrate sufficient personnel capability and experience as described below in order to meet the contract requirements. The term “contractor personnel,” “contractor employee,” and/or “contractor employees” includes prime contractor, subcontractor(s) (all tiers), experts, and teaming employees and/or personnel.

Education and Experience: The Offeror should consider the minimum education and experience levels listed in the Table below entitled, “DAU LADSS Program GLC Minimum Qualifications”. As the levels increase, the requisite responsibilities and composite labor rates increase in magnitude. Minimum experience for each Level is shown in the Table below entitled, “DAU LADSS Program GLC Minimum Qualifications”.

The Government anticipates all experience will be in an applicable field related to the labor category proposed. The Government anticipates all education will be in a field directly related to the labor category proposed and all diplomas, GED certificates, and degrees will be from accredited institutions. Related experience may be substituted for degree requirements: four (4) years related experience for Bachelors; three (3) years related experience for Masters; three (3) years related experience for a Doctorate (i.e., someone with a high school diploma would require an additional 10 years related experience to that already shown in the Table for a particular labor category desiring a Doctorate). In addition, two (2) years related experience can be substituted for an Associates degree. These equivalences provided are to add flexibility and to assist offerors in aligning resources proposed for DAU LADSS Program requirements. Required certifications are listed in the appropriate GLCs below.

Further, the Contracting Officer(s) (COs) for individual Task Orders (TOs) may grant waivers for these Levels or allow substitution of non-mandatory technical certifications for education and/or experience if it is determined to be in the best interest of the Government. Any equivalencies or substitutions must be cited in each TO quotation.

Note: The labor categories and qualifications table will be incorporated into the final contract.

DAU LCIC LADSS Government Labor Categories (GLC)

GLC

TITLE

DESCRIPTION Education/Experience Requirements

Program Manager (PM) Responsible for management and administration of this contract. The PM duties include but are not limited to organizing, directing, and coordinating planning and production of all contract support activities; possesses oral and written communication skills with a demonstrated capability for dealing with all levels of management personnel, contractor managers, and client representatives; interacts with DAU management personnel, contractor managers, and client representatives; formulates and reviews strategic plans, marketing plans, subcontracting, and deliverable items;

determines contract costs and ensures conformity with contract terms and conditions; coordinates policies and activities with appropriate government personnel to avoid personnel services; applies quality assurance measures in accordance with the QAP.

Educational Requirements: Master’s degree from an accredited college or university; or a Bachelor’s degree with experience through an organizational managerial position.

Experience Requirements: Ten years of intensive and progressive experience managing the research, analysis, design, development, testing, quality, delivery, deployment and support of DoD acquisition learning assets to include, but not limited to, classroom and on-line assets. This experience includes five years in a supervisory or program management position. Of the five years, two years must have been supervision of at least 10 learning asset development professionals in subordinate groups and in virtual locations; and one year management of a complex organization unit with total responsibility for the financial success of that unit as well as one year management of a significant Government contract.

TITLE

DESCRIPTION Education/Experience Requirements

Task Order Project Manager

Responsible for managing task order project(s) at virtual locations. The task order project manager(s) duties include organizing, directing, and coordinating planning and production of task order projects as determined by the contract; ensures completion of task order projects within negotiated time frames and budget constraints; meets and interacts with Government personnel and client representatives in accordance with the terms and conditions of the contract and individual task orders; formulates and reviews task order project plans, ensuring conformity with requirements and standards of learning asset deliverables in accordance with the QAP; determines contract costs and ensures conformity with contract terms and conditions.

Educational Requirements:

Bachelor’s degree from an accredited college or university.

Experience Requirements: Seven years of intensive and progressive experience managing the analysis, design, development, testing, quality, delivery, deployment, and support of DoD acquisition learning assets to include, but not limited to, classroom and on-line assets. This experience includes four years in a supervisory or program management position as well as one year supporting a significant Government project.

Graphics Specialist (Level 2)

Responsible for graphics design and use, operation and setup of computer graphic systems. Executes graphic projects and assists in coordination of all graphic production scheduling; coordinates production support with outside vendors, as needed. Ensures graphic projects are completed on time, within budget and to user’s satisfaction. Interfaces with users to determine scope of project and best graphic medium. Works on complex projects independently and has thorough knowledge of graphics systems and graphics application packages including desktop publishing, CAD, GIS, design packages, HTML, multimedia, and other graphics applications. Trains other personnel in proper use of computer graphic equipment. Troubleshoots computer equipment problems and performs minor preventive maintenance.

Education Requirements: High school graduate or equivalent.

Experience Requirements: Five (5) years of specialized experience in the preparation of formal drawings, diagrams, and illustrations using computer-based graphics packages or desktop publishing software.

DESCRIPTION Education/Experience Requirements

Subject Matter Expert (Level 4)

Responsible for providing extremely high-level subject matter expertise for work described in the task. Provides advanced technical knowledge and analysis of highly specialized applications and operational environment, high-level functional systems analysis, design, integration, documentation, training, and implementation advice on complex problems, which require doctorate level knowledge of the subject matter for effective implementation. Participates as needed in all phase of development with emphasis on the planning, analysis, testing, integration, documentation, training and presentation phases. Applies principles, methods, and knowledge of specific DoD functional and related topical areas of expertise to specific task order requirements. Provides advice on esoteric problems, which require extensive knowledge of the subject matter.

Designs and prepares technical reports, studies, and related documentation, makes charts and graphs to record results, prepares and delivers presentations, training, and briefings as required by the task order.

Education Requirements: PhD from an accredited college or university in the specific subject matter discipline as identified in the task order performance work statement (PWS).

years of task related experience in the identified field of study or specialization with three (3) of the years associated with DoD acquisition. Experience may not include PhD and Master’s education.

Subject Matter Expert (Level 3)

Responsible for providing technical knowledge and analysis of highly specialized applications and operational environment, high-level functional systems analysis, design, integration, documentation and implementation advice on exceptionally complex problems, which require graduate level knowledge of the subject matter for effective implementation. Participates as needed in all phases of development with emphasis on the planning, analysis, testing, integration, documentation and presentation phases. Applies principles methods and knowledge of the DoD functional and related topical areas of expertise to specific task order requirements. Designs and prepares technical reports, studies, and related documentation, makes charts and graphs to record results. Prepares and delivers presentations and briefings as required by the task order.

Education Requirements: Master’s degree from an accredited college or university in the subject matter discipline that provides substantial knowledge that is closely related to functional or topical area identified in the task order performance work statement (PWS).

years of intensive and progressive experience in the individual’s field of study and specialization, with three (3)

DESCRIPTION Education/Experience Requirements of those years associated with DoD acquisition.

ApplicationsSystems Analyst/Programmer (Level 3)

Formulates and defines system scope and objectives. Prepares detailed specifications for programs. Designs, codes, tests, debug, and documents programs. Works at the highest technical level of all phases of applications, systems analysis and programming activities including the installation of enhancements, security features, and analytical tools.

Provides guidance and training to less experienced analysts/programmers.

Education Requirements: Master’s degree from an accredited college or university with a curriculum or major field of study which provides substantial knowledge useful in managing large, complex AIS projects, is closely related to the work to be automated, and/or in a computer science, information system, a physical science, engineering or a mathematics-intensive discipline, or an applicable training certificate from an accredited training institution.

years of increasingly complex and progressive experience in performing systems analysis, development, and implementation for business, mathematical, engineering or scientific settings using a variety of information technology resources. Has experience with current technologies and, where required for the task, emerging technologies.

DESCRIPTION Education/Experience Requirements

ApplicationsSystems Analyst/Programmer (Level 2)

• Formulates/defines system scope and objectives.

• Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results.

• Prepares detailed specifications from which programs will be written and designs, codes, tests, debugs, and documents those programs.

Education Requirements: Bachelor’s degree from an accredited college or university with a curriculum or major field of study which provides substantial knowledge useful in managing large, complex AIS projects, is closely related to the work to be automated, and/or in a computer science, information system, a physical science, engineering or a mathematics-intensive discipline, or an applicable training certificate from an accredited training institution.

Experience Requirements: Two (2) years experience in performing systems analysis, development, and implementation for business, mathematical, engineering or scientific settings using a variety of information technology resources. Has experience with current technologies and, where required for the task, emerging technologies.

Quality Assurance Specialist (Level 3)

Responsible for development of project Quality Assurance Plan and the implementation of procedures that conforms to the requirements of the contract. Responsible for verifying that each functional component of the project follows a defined process that is in conformance with contractual requirements. Reports finding to project staff, line management of the

Educational Requirements:

Bachelor’s degree from an accredited college or university in computer science, mathematics, or engineering or a mathematics-intensive discipline, or an

DESCRIPTION Education/Experience Requirements organization, and the customer, as appropriate. Provides an independent assessment of how the project’s software development process is being implemented relative to the defined process and recommends methods to optimize the organization’s process.

accredited institution.

Experience Requirements: Seven (7) years experience of increasing complexity with the planning, organization, and control of Quality Procedures for complex development projects and experience in developing software and associated documents. Has experience with current and emerging technologies.

Database Developer (Level 3)

Designs and builds relational databases; performs data access analysis design, and archive/recovery design and implementation; develops strategies for data acquisitions, archive recovery, and implementation of a database; works in a data warehouse environment, which includes data design, database architecture, and metadata repository creation; translates business needs into long-term architecture solutions; develops data warehousing blueprints, evaluating hardware and software platforms, and integrating systems; reviews and develops object and data models and the metadata repository to structure the data for better management and quicker access.

Educational Requirements:

Bachelor’s degree from an accredited college or university in computer science, mathematics, or engineering or a mathematics-intensive discipline, or an accredited institution.

years experience of increasing complexity with defining, designing, and building dimensional databases.

Has experience with current and emerging technologies.

DESCRIPTION Education/Experience Requirements

Instructional Systems Design (Level 3)

Assesses designs and conceptualizes training scenarios, approaches, objectives, plans, tools, aid, curriculums, and other state of the art technologies related to training and behavioral studies. Identifies the best approach training requirements to include, but not limited to hardware, software, simulations, course assessment and refreshment, assessment centers, oral examinations, interviews, computer-assisted and adaptive testing, behavior-based assessment and performance, and team and unit assessment and measurement and distance learning.

Utilizes various iterative process-improvement and best methodologies in applied psychology, psychometrics, human factors engineering, educational measurement, and other related disciplines. Develops and maintains knowledge bases, conduct applied and advanced research methodologies, develop tests, surveys, training materials, data collection measures, statistical and other analysis and identifies, conceptualizes and secures new research and development areas.

Educational Requirements: Master’s degree from an accredited college or university with a curriculum or major field of study, which provides substantial knowledge relevant to the task order.

years intensive or progressive study or specialization.

Instructional Systems Design (Level 2)

Develops, implements, and maintains training scenarios, approaches, objectives, plans, tools, aids, curriculums, and other state of the art technologies related to training and behavioral studies. Identifies the best approach training requirements to include, but not limited to hardware, software, simulations, course assessment and refreshment, assessment centers, oral examinations, interviews, computer-assisted and adaptive testing, behavior-based assessment and performance, and team and unit assessment and measurement and distance learning.

Utilizes various iterative process-improvement and best methodologies in applied psychology, psychometrics, educational measurement, and other related disciplines. Develops and maintains knowledge bases, conduct

Education Requirements:

Bachelor’s degree from an accredited college or university with a curriculum or major field of study which provides substantial knowledge relevant to the task order.

Experience Requirements:

Two years intensive or progressive study or specialization. Master’s degree

DESCRIPTION Education/Experience Requirements applied and advanced research methodologies, develop tests, surveys, training materials, data collection measures, statistical and other analysis, and identify, conceptualize and secure new research and development areas.

may be substituted for experience requirement.

Technical Writer (Level 2)

Assists in collecting and organizing information required for preparation of user manuals, training materials, installation guides, proposals, and reports. Edit functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables and documents.

Assists in performing financial and administrative functions.

A minimum of three experience, of which at least one year must be specialized. Specialized experience includes: demonstrated experience in editing documents, including technical documents. Must demonstrate the ability to work independently or under only general direction

Multimedia Videographer (Level 2)

Integrates video and audio capability to the e-Commerce site.

Maintains and operates video equipment, edits select footage, and stays up-to-date with all new technological advances. May require a Bachelor’s Degree in area of specialty and 2-4 years of experience in the field or in a related area. Familiar with standard concepts practices, and procedures within a particular field.

Relies on limited experience and judgment to plan and accomplish goals.

Performs a variety of tasks.

At least three years of general experience must be concentrated hands-on experience in the specific disciplines of multimedia video. A Bachelor's degree or equivalent experience in Computer Science, Information Systems, Engineering, Business Accounting or other related disciplines is required.

Multimedia Audio Visual Technician (Level 2)

Responsibilities include setting up and adjusting audio-visual equipment, performing routine maintenance, and assisting in editing audio video material. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan

One year of experience directly related to the proposed area of support, or a Bachelor’s degree in a related audio visual field, or three years overall. A Bachelor's degree or equivalent

DESCRIPTION Education/Experience Requirements and accomplish goals. Performs a variety of audio recording tasks. A certain degree of creativity and latitude is expected.

experience in Computer Science, Information Systems, Engineering, Business Accounting or other related disciplines is required.