20100210_NGW_Section_J_Attachment_J_PCA_Questionnaire.doc

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Attached to
Military Sealift Command Next Generation Wideband Federal contract opportunity
Solicitation number
HC1013-09-R-2004
Issued by
Defense Information Systems Agency

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Attachment J-Performance Confidence Assessment Quesitonnaire

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ATTACHMENT J

PERFORMANCE CONFIDENCE ASSESSMENT QUESTIONNAIRE

When filled in this document is source selection sensitive information iaw FAR 3.104

SECTION 1: CONTRACT IDENTIFICATION (to be completed by the offeror) A. Contractor: ______________________________________________________________________________

B. Cage Code of contractor contract was awarded to: _________________________________

C. Contract number: _______________________________________

D. Contract type: ______________________________

E. Was this a competitive contract? Yes _____ No _____

F. Period of performance: _________________________________________________________

G. Initial contract cost: $____________________________

H. Current/final contract cost: $_______________________________

I. Reasons for differences between initial contract cost and final contract costs: _____________________________________ J. Description of service provided:____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ SECTION 2. CUSTOMER OR AGENCY IDENTIFICATION (to be completed by the offeror) A. Customer or agency name: _________________________________________________________________

B. Customer or agency description (if applicable): _______________________________________________________________

C. Geographic description of services under this contract, i.e., local, nationwide, worldwide, other Commands:

SECTION 3. EVALUATOR IDENTIFICATION (to be completed by the evaluator) A. Evaluator's name: _________________________________________________________________________________

B. Evaluator's title: ______________________________________________________________________________________

C. Evaluator's phone/fax number: ___________________________________________________________________

D. Number of years evaluator worked on subject contract: _____________________

SECTION 4. EVALUATION (to be completed by the evaluator) Please indicate your satisfaction with the contractor’s performance by placing an “X” in the appropriate block using the scale provided to the right of each question. This scale is defined as follows:

CODE

PERFORMANCE LEVEL

B BLUE/EXCEPTIONAL - The contractor’s performance meets contractual requirements and exceeds many (requirements) to the Government’s benefit. The contractual performance was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

P PURPLE/VERY GOOD- The contractor’s performance meets contractual requirements and exceeds some (requirements) to the Government’s benefit. The contractual performance was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

G GREEN/SATISFACTORY – The contractor’s performance meets contractual requirements. The contractual performance contained some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

Y YELLOW/MARGINAL – Performance does not meet some contractual requirements. The contractual performance reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented.

R RED/UNSATISFACTORY – Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance contains serious problems for which the contractor’s corrective actions appear or were ineffective.

N NOT APPLICABLE - Unable to provide a score.

System Performance:

The contractor:
B
P
G
Y
R
N
SP1
Provided voice and data communications capacity in an efficient and cost effective manner
SP2
Provided a solution that maintained full service among users in a dynamic environment (i.e. changing locations, adverse weather)
SP3
Provided a solution capable of supporting unanticipated growth
SP4
Effectiveness of terminals and other related equipment

Operations and Maintenance:

The contractor:
B
P
G
Y
R
N
OM1
Installed a SATCOM solution on platforms located globally with some occurring simultaneously
OM2
Required minimal operator intervention for day-to-day SATCOM sustainment activities
OM3
Applied Department of Defense (DoD) IA requirements to commercial products
OM4
Presented a policy for warranties and a process for addressing parts obsolescence, including periodic technology updates for commercial hardware and software changes through the operational life of the system
OM5
Effectively centralized SATCOM management
OM6
Managed commercial satellite bandwidth and terrestrial circuits
OM7
Provided end-to-end satellite and terrestrial, commercial communications services for at least 25 terminals concurrently
OM8
Provided LES services or performance and/or monitoring of end-to-end services

Transition Plan

The contractor:
B
P
G
Y
R
N
TP1
Efficient approach to deliver capability within deadlines
TP2
Effectively utilization of government and contractor resources
TP3
Defined and mitigated transition risk
TP4
Clear understanding of clients operational and mission requirements and how they impacted the transition

Management Approach

The contractor:
B
P
G
Y
R
N
MA1
Adhered to contract schedule
MA2
Defined and mitigated schedule risk
MA3
Delivered quality goods and services
MA4
Conformed to contract specifications
MA5
Is committed to customer satisfaction

Small and Small Disadvantaged Business Participation

The contractor:
B
P
G
Y
R
N
SB1
Met or exceeded small business and small disadvantaged business goals set forth in the approved subcontracting plan
SB2
Effectively managed small business participation to meet technical performance

2. Please discuss each and every response for which you indicated B/E (Blue/Exceptional), P/VG (Purple/Very Good), Y/M (Yellow/Marginal) or R/U (Red/Unsatisfactory) in response to the questions above (use additional sheets, if necessary).

3. Government Contracts Only: Has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations?

Yes___ Default___ Convenience___ Pending Terminations___ No ___

If yes, please explain (e.g., inability to meet cost, performance, or delivery schedules, etc).

SECTION 5: NARRATIVE SUMMARY

Would you have any reservations about soliciting this contractor in the future or having them perform one of your critical and demanding programs? To what extent would you recommend this contractor for additional contracts? Rate on the following scale:

5 = Yes, definitely; 4 = Yes, likely; 3 = Maybe, 2 = No, not likely; 1 = No, not ever; 0 = N/A.

Please provide any additional comments concerning this contractor’s performance, as desired.

Evaluator’s Signature: ______________________________

Date: ___________________________ Thank you for your prompt response and assistance!

Please return this completed questionnaire to:

DISA/DITCO-Scott (PL8222), 2300 East Drive, Scott AFB, IL 62225-5406

Attn: MSC NGW Past Performance Team, E-Mail: lori.walker@disa.mil, or

Fax to (618) 229-9356/DSN 779

PAGE

Section J, Attachment J: Performance Confidence Assessment Questionnaire v 1.0

File details come from the government source that posted it. Updated .