Past_Performance_Questionnaire.docx
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- Custodial and Related Services
- Solicitation number
- GS-08P-14-JA-C-0021
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Exhibit 8 Past Performance Questionnaire
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EXHIBIT 8
Past Performance Questionnaire Solicitation Number GS-08P-14-JA-C-0021 Custodial and Related Services for Buildings 1, 1A, 15, 16, 20, 21, 25, 94, 95, 40, 41, 44, 45, 46, 50, 52, 53, 54, 55, 64, 64A, 710, 710A and Guard Shacks 1-7.
Denver Federal Center, Lakewood, Colorado
I. CONTRACT IDENTIFICATION:
Offeror’s Name: ____________________________________________________________________________ Contract Number: ____________________________________________________________________________ Period of Performance: ____________________________________________________________________________ Description of facility where work was performed:
Gross Square Footage _________________________________________________________
II. DESCRIPTION OF CONTRACT:
Briefly describe all services provided under this contract.
Would you contract with this company again? Yes_______ No_________ Why or why not? _________________________________________________________
III.RESPONDENT IDENTIFICATION:
Name: ______________________________________ Title: ___________________________ Agency/Company: ____________________________________________________________________________ Address: ____________________________________________________________________________ Telephone: ________________________________________
PERFORMANCE INFORMATION: Choose the number on the scale of 1 to 5 that most accurately describes the contractor’s performance.
| 5 |
| 4 |
| 3 |
| 2 |
| 1 |
| Excellent |
| Very Good |
| Average |
| Marginal |
| Poor |
1. QUALITY
| How well did the Contractor implement effective quality control procedures to meet contract requirements? |
| 5 |
| 4 |
| 3 |
| 2 |
| 1 |
Would you please explain why you gave them that rating?
2. TIMELINESS
| How timely did the Contractor perform Custodial Services? |
| 5 |
| 4 |
| 3 |
| 2 |
| 1 |
Would you please explain why you gave them that rating?
3. Problem Resolution
| How well was the Contractor able to resolve problems effectively? |
| 5 |
| 4 |
| 3 |
| 2 |
| 1 |
Would you please explain why you gave them that rating?
4. OVERALL CUSTOMER SATISFACTION
| What was the Contractor’s overall performance? |
| 5 |
| 4 |
| 3 |
| 2 |
| 1 |
Would you please explain why you gave them that rating?
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