Attachment_17_QASP_2_July_2014.pdf

PR: FD2060-13-32288 QASP REVISION: 1 1

Quality Assurance Surveillance Plan (QASP) for

Afghanistan C-130H Sustainment, Contractor Logistics Support (CLS)

PR NUMBER: FD2060-13-32288

Basic Date: 2 December 2013

Revised 2 July 2014

1.0 Performance Management

1.1 Objective(s): The objective for the services is to support and sustain up to four (4) C-130H aircraft at the Main Operating Base (MOB) in Kabul, Afghanistan, and as needed, provide on-call support at Forward Operating Locations (FOLs). The contractor shall provide services to maintain safe, airworthy, reliable C-130H aircraft for use by US Air Advisors and the AAF Services include technical support for all logistics functions (supply, spares and parts replenishment, warehousing, packaging and shipment of parts), maintenance (on-and off-aircraft, engine, and props), operations (plans and scheduling, debriefing, aircrew life support), of the AAF. Air operations will include Passenger (PAX) transport, Casualty Evacuation (CASEVAC), life support equipment support, and cargo transport missions. The contractor shall interface with the USG approved training contractor that will be tasked to train, mentor, and build AAF personnel maintenance support capability.

1.2 Result(s): The desired results from this acquisition are as follows:

a. Provide repair, logistics and supply support for the Afghanistan C-130H aircraft so they achieve and maintain an aircraft availability (AA) rate of two aircraft per day, 80% of the time, averaged and calculated on a monthly basis;

b. Ensure the necessary spares and repair parts are available to support the fleet;

c. Maintain the supply system; and

d. Once on contract, provide support to the training contractor for either scheduled or unscheduled training opportunities and assist the training contractor in the coordination necessary to accomplish the formal training of the AAF trainees

Achievement of the aforementioned goals constitutes program success.

1.3 General Responsibilities of United States (U.S.) Government Multi-Functional Team (MFT)

1.3.1 Fostering partnerships with industry to ensure cooperation and exchange of information occur.

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1.3.2. Conducting market research to identify commercial products and services which already exist, product developments, technological advancements, suppliers’ capabilities, new vendors, and commercial best practices. Providing findings to the person responsible for preparing the market research report.

1.3.3 Identifying U.S. Government requirements.

1.3.4 Ensuring the acquisition is linked to the USAF mission.

1.3.5 Ensuring the acquisition utilizes Performance-Based Service(s) Acquisition (PBSA) methods. Developing, implementing and executing an acquisition strategy including methods to evaluate Contractor performance and incentives to encourage the highest level of Contractor performance.

1.3.6 Planning, programming, and budgeting adequate funds to ensure the acquisition is executed within approved funding.

1.3.7 Developing, implementing and executing a source selection that provides a thorough assessment of the proposal(s) of the offeror(s) and the best value for the U.S. Government.

1.3.8 Ensuring an Initial Contract Performance Review (30-Day Review) is conducted in accordance with Air Force Instruction (AFI) 63-138, Acquisition of Services paragraph 6.4.

Proactively reporting significant variances in quality of services, cost and/or schedule to U.S.

Government management throughout the contract/order Period of Performance (PoP).

1.3.9 Developing, implementing, and executing Contractor performance measurement and management in accordance with the Quality Assurance Surveillance Plan (QASP).

1.3.10 Developing, implementing and managing milestones to ensure the Contractor is on schedule for meeting U.S. Government requirements within the contract/order PoP.

1.3.11 Conducting surveillance of Contractor performance to ensure U.S. Government requirements including quality of services, cost and/or schedule are met. Providing results of surveillance to the Contracting Officer’s Representative (COR) for input into the Performance Assessment Report (PAR) and, if applicable, to the functionary updating the Contractor Performance Assessment Reporting System (CPARS).

1.3.12 Identifying opportunities to improve Contractor performance throughout the life of the contract/order including benchmarking against industry. Promoting initiatives to improve Contractor performance, assessing the risks associated with initiatives, using the QASP to implement initiatives, and monitoring the success of implementation.

1.3.13 Ensuring customer needs are met.

1.4 Specific Roles and Responsibilities of U.S. Government MFT Members

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1.4.1_ Logistics And Transportation (LTS) Logistics Management Specialist (LMS):

Responsible for program execution, cost and schedule. Acts as primary Contracting COR – reviews the Contractor’s performance utilizing periodic and random inspections or surveys and certifies receipt of deliverables.

1.4.2_ Program Manager (PM): Works with the MFT to identify U.S. Government requirements and prepare Purchase Request (PR) package. Acts as alternate COR. Prepares and submits Contractor Performance Assessment Reports (CPAR).

1.4.3_ Data Management Officer (DMO)

1.4.3.1 Assists in preparation of Data Item Descriptions (DID) in accordance with local Operating Instruction (OI) 63-003, Data Management/Contract Data Requirements List Process OI 63-003, paragraph 2.3.3. Validates DIDs in accordance with OI 63-003, paragraph 2.3.7.

Assists in preparation of Department of Defense (DD) Form 1423s, Contract Data Requirements Lists (CDRL). Reviews and validates CDRLs in accordance with OI 63-003, paragraph 2.3.6.

Ensures CDRL references match Performance-based Work Statement (PWS) paragraphs in accordance with OI 63-003, paragraph 2.3.4. Acts as Approving Official (AO) for CDRLs in accordance with OI 63-003, paragraphs 2.3.11 and 3.3.3. For organizations where the DMO is not the CDRL AO, the DMO will ensure the CDRL is signed by the appropriate AO. Assists in preparation of revisions to CDRLs after contract/order award in accordance with OI 63-003, paragraph 2.3.12.

1.4.3.2 Reviews draft PR package and CDRL Data Call Worksheet and forwards to applicable external organizations in accordance with OI 63-003, paragraphs 2.3.9 and 3.1.2.1. Schedules Data Requirements Review Board (DRRB) in accordance with OI 63-003, paragraphs 2.3.10 and

3.1.2.2. Invites representatives from applicable external organizations to the DRRB in accordance with OI 63-003, paragraph 3.2.2. l. Co-chairs DRRB in accordance with OI 63-003, paragraphs 2.3.10 and 3.2.1.

1.4.4 Contracting Officer’s Representative (COR)

1.4.4.1 In accordance with Defense Federal Acquisition Regulation Supplement (DFARS) Procedures, Guidance, and Information (PGI) 201.602-2, Career Development, Contracting Authority, and Responsibilities / Contracting officers / Responsibilities DFARS PGI 201.602-2, paragraph iii; Under Secretary of Defense (USD) Memorandum, Deployment of the Department of Defense (DoD) Contracting Officer Representative Tracking Tool (CORT Tool), dated Mar 21 2011 USD memo 21 Mar 11; and AFSC/PZC letter, The CORT Tool is Mandatory, dated August 01, 2013, self-nominates in the CORT Tool. Uploads initial (including Contract-specific COR Training Checklist) and refresher training in the CORT Tool.

1.4.4.2 Works with MFT in conducting surveillance on Contractor performance and evaluating Contractor performance in accordance with DFARS PGI 201.602-2, paragraph (iv). Reports unethical conduct and instances of fraud, waste and/or abuse to the Procuring Contracting Officer (PCO) in accordance with USD Memorandum, DoD Standard for Certification of Contracting Officer's Representatives (COR) for Service Acquisitions, dated Mar 29 2010, USD

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memo 29 Mar 10. Monitors Contractor payment and verifies it is commensurate with Contractor performance in accordance with USD memorandum, dated Mar 29 2010.

1.4.4.3 Documents Contractor performance via PARs, Corrective Action Reports (CAR), etc.

Issues PARs, at a minimum, quarterly, and negative PARs or CARs as required. Provides reports (e.g., PARs, CARs, etc.) on Contractor performance to the PCO in accordance with Air Force Federal Acquisition Regulation Supplement (AFFARS) Mandatory Procedure (MP) 5301.602-2(d), Designation, Assignment, and Responsibilities of a Contracting Officer’s Representative (COR), paragraph 2.9.

1.4.4.4 Establishes and maintains a file containing surveillance and training documentation (COR Online File and COR Profile in the CORT Tool) in accordance with DFARS PGI 201.602- 2, paragraph (v); AFFARS MP5301.602-2(d), paragraph 2.5; the USD Memorandum, dated Mar 29 2010; and the USD Memorandum, dated Mar 21 2011. Completes and signs the Annual COR File Inspection Checklist in the anniversary month of their appointment.

1.4.5_ Quality Assurance Program Coordinator (QAPC): Supports the MFT in the development of the contract/order quality assurance requirements specifically ensuring the requirements are clearly stated and enforceable in accordance with, AFFARS MP5346.103, Contracting Office Responsibilities / The Quality Assurance Program, paragraph1.c.(2). Provides training to CORs and COR management (e.g., Functional Commander/Functional Director (FC/FD), COR supervisor, etc.) in accordance with AFFARS MP5301.602-2(d), paragraph 1.4 and 4.1.

1.4.6_ Procuring Contracting Officer (PCO)

1.4.6.1 Only individual authorized to enter into contracts for supplies and services by obligating the U.S. Government. Advises the MFT on PWS and QASP development including incentives and remedies tied to performance objectives and performance thresholds in accordance with AFFARS MP5346.103, paragraph 1.b.(1). Develops and awards a contract/order based on MFT requirements and acquisition strategy.

1.4.6.2 Determines if a COR is required to conduct/document surveillance of Contractor performance in accordance with AFFARS MP5301.602-2(d), paragraph 1.2. Submits Request for Contracting Officer’s Representative Support Request for COR Support to requiring activity in accordance with AFFARS MP5301.602-2(d), paragraph 1.2. Upon notification of COR Supervisor approval of COR self-nomination in the CORT Tool, submits Designation of Contracting Officer’s Representative COR Designation to the COR and Contractor for signature thereby ensuring the Contractor is notified of the COR assigned to the contract/order and their areas of responsibility and limitation of authority in accordance with DFARS PGI 201.602-2, paragraph iii, and AFFARS MP5301.602-2(d), paragraph 1.5. Upon transfer/termination of the COR, issues a Termination of Designation of Contracting Officer’s Representative Termination of COR Designation in accordance with AFFARS MP5301.602-2(d), paragraphs 1.10–1.12.

Uploads Designation and, if applicable, Termination memorandum(s) in the CORT Tool in accordance with DFARS PGI 201.602-2 paragraph iii, USD memorandum, dated Mar 21 2011, and AFSC/PZC letter, dated August 01, 2013. Ensures contract-specific training is provided to the COR in accordance with AFFARS MP5301.602-2(d), paragraph 1.4.7. Reviews COR reports, e.g., PARs, on Contractor performance in accordance with AFFARS MP5301.602-2(d), PR: FD2060-13-32288 QASP REVISION: 1 5 paragraph 1.6. Inspects COR Online File and COR Profile in the CORT Tool. Reviews and signs the Annual COR File Inspection Checklist. Uploads checklist in the CORT Tool.

1.4.6.3 Responsible for administration of the contract/order except as delegated to the Administrative Contracting Officer (ACO). Monitors Contractor performance to ensure compliance with contractual requirements. Takes action, if necessary, to enforce contractual requirements. Approves travel requests for Contractor personnel.

1.4.6.4 Approves travel requests for Contractor personnel with PM concurrence.

1.4.7 Defense Contract Management Agency (DCMA) Administrative Contracting Officer (ACO): Administers contract.

1.4.8 Contractor

1.4.8.1 Participates as a member of the MFT upon approval of Justification & Approval (J&A) or Sole Source Justification (SSJ) if sole source and upon contract/order award if competitive acquisition.

1.4.8.2 Responsible for ensuring personnel, information, system, property, facility and international security requirements are met in accordance with U.S. Government regulations including, but are not limited to, Department of Defense (DoD) 5200.2-R, Personnel Security Program; DoD Directive (DoDD) 5205.02E, DoD Operations Security (OPSEC) Program; and DoD Manual 5205.02-M, DoD Operations Security (OPSEC) Program Manual.

1.4.8.3 Complies with contractual requirements including the PWS and CDRLs. Performs services required by the contract/order including the PWS and CDRLs. Provides the U.S.

Government with contractual deliverables and other requested data by which Contractor performance will be evaluated.

1.4.8.4 Maintains an inspection process acceptable to the U.S. Government in accordance with Federal Acquisition Regulation (FAR) 52.246-4, Inspection of Services - Fixed-Price and/or FAR 52.246-6, Inspection - Time-and-Material and Labor-Hour. Maintains records of inspections which shall be made available to the U.S. Government as long as the contract requires in accordance with FAR 52.246-4 and/or FAR 52.246-6.

1.4.8.5 Signs and returns a PAR within 10 business days. Signs and returns a negative PAR with corrective action identified within by the suspense date. Signs and returns a CAR with corrective action plan by the suspense date.

1.4.9 Contracting Officer’s Representative (COR) Supervisor: Upon receipt of Request for Contracting Officer’s Representative Support from the PCO and/or notification of COR self-nomination in the CORT Tool, approves COR nomination in the CORT Tool in accordance with DFARS PGI 201.602-2, paragraph iii, USD memorandum, dated Mar 21 2011, and AFSC/PZC

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letter, dated August 01, 2013. Inspects the COR Online File and COR Profile in the CORT Tool. Reviews and signs the Annual COR File Inspection Checklist. Considers COR duties in appraisal(s) in accordance with AFFARS MP5301.602-2(d), paragraph 2.4.

1.4.10_ Functional Commander/Functional Director (FC/FD): The Functional Commander or civilian equivalent will determine if services are mission-essential and will continue in the event of a crisis in accordance with DFARS 237.7602(a), Continuation of Essential Contractor Services / Policy; DFARS 252.237-7023(a)(2), Continuation of Essential Contractor Services;

and AFI 10-403, Deployment Planning and Execution, paragraph 1.9.1.33.2. The [Functional] Commander will ensure mission-essential services are identified in the PWS in accordance with AFI 10-403, paragraph 1.9.1.33.2.

1.4.11_ Services Designated Official (SDO): In accordance with Public Law 107–107 - Dec. 28, 2001, National Defense Authorization Act for Fiscal Year 2002 NDAA FY02, Section 2330, (a) Procurement of services: management structure, (2)(A) and (B), the designated official is responsible for the management of the procurement of services for their respective military department, defense agency and other defense component. In accordance with NDAA FY02, Section 2330, (b) Contracting Responsibilities of Designated Officials, (1), the designated official is responsible for ensuring services are procured by means of contracts/orders that are in the best interests of the DoD and are entered into or issued and managed in compliance with applicable statutes, regulations, directives, and other requirements and approving, in advance, any procurement of services through the use of a contract/order that is not performance-based or a contract entered into, or an order issued, by an official of the U.S. outside the DoD.

Responsible for ensuring an Initial Contract Performance Review (30-Day Review) is conducted in accordance with AFI 63-138, paragraph, 6.4. Responsible for ensuring an Annual Execution Review is conducted in accordance with AFI 63-138, paragraphs 2.7.5 and 5.2.

1.4.12 Technical Order Management Agency (TOMA): Responsible for ensuring compliance of Country Standard Technical Orders with style and formatting IAW TMCR 86-01N and TO 00-5- 19.

1.5 Management Strategy

1.5.1 The MFT will meet, at a minimum, quarterly to review Contractor performance. The MFT will utilize the Contractor’s weekly telephonic communications with the customer and Contractor, customer’s monthly status report, customer feedback, deficiency reports (DR), quarterly performance assessment reports (PARs), corrective action reports (CAR) and e-mail communications when reviewing contractor performance. The MFT will conduct a semi-annual face-to-face Weapons System Review (WSR) to validate contractor performance and minutes will be recorded.

1.5.2 The COR will issue PARs, documenting both satisfactory and unsatisfactory Contractor performance, at a minimum, quarterly. The COR will prepare and forward the PAR to the PCO for submission to the Contractor. The PCO will submit the PAR to the Contractor. The Contractor shall sign and return the PAR to the PCO within 10 business days. Unsatisfactory Contractor performance will result in the COR issuing a negative PAR.

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1.5.3 If repetitive negative PARs or a single negative PAR identifying critical Contractor non-compliance are issued without satisfactory resolution, the COR will issue a CAR. However, the MFT reserves the right to issue a CAR at any time based on the severity of the Contractor non-compliance. If the CAR process fails to resolve the unsatisfactory Contractor performance, the PCO has the right to invoke FAR 52.246-3, Inspection of Supplies - Cost-Reimbursement; FAR 52.246-4; FAR 52.246-6; and/or FAR 52.246-11, Higher-Level Contract Quality Requirement.

1.5.4 Incentives

1.5.4.1 If Contractor performance meets or exceeds contractual requirements, positive incentives may include, but are not limited to, monetary performance incentives, decreased surveillance, favorable CPARs, and exercising options.

1.5.4.2 If Contractor performance does not meet contractual requirements, negative incentives may include, but are not limited to, increased surveillance, unfavorable CPARs, not exercising option, and U.S. Government remedies identified in FAR 52.246-3, FAR 52.246-4, FAR 52.246- 6 and/or FAR 52.246-11.

1.6 Collection and Evaluation of Contractor Performance Data: In accordance with FAR Part 42, Contract Administration and Audit Services, the MFT will evaluate Contractor performance. The Contractor shall provide the U.S. Government with contractual deliverables and other requested data. The MFT will collect and analyze Contractor performance data and develop metrics to evaluate Contractor performance in accordance with contractual requirements including the PWS and CDRLs.

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The following metrics will be maintained by the COR:

Measurement Area Description Standard

All United States Government established suspense dates

Timeliness of CDRL submission and notification

All United States Government established thresholds

Achieve thresholds for reporting period specified in PWS

All products/documents submitted Timeliness and conformance to standards specified in the PWS

Aircraft Availability Rate Status reported and discussed during the weekly telephonic conference among customer on-site NATC-A personnel, Contractor, COR, DCMA, and USG FMS Program Manager and as reported in the monthly status reports.

1.7 Monetary Performance Incentives and Remedies

1.7.1 In accordance with the Services Summary (SS) contained in the PWS, paragraph 2.0, the contractor must meet an Aircraft Availability (AA) rate of two (2) aircraft per day 80% of the time averaged and calculated on a monthly basis (1st through end of month). Performance will be monitored daily by the on-site program management office (PMO) contracting officer representative (COR). Within 10 business days of receipt of the monthly status report (CDRL A001), the Contracting Officer (CO) will provide the contractor with a written determination whether the contractor has met the baseline, earned a monetary incentive, or will be assessed a monetary remedy.

1.7.2 After receipt of the final monthly status report for the year, the CO will provide the contractor with a written summary of all monetary incentives earned or remedies assessed for the year, with a total amount to be billed for the final month. Upon receipt of this written summary, the contractor may bill for the final month of services and any incentives earned under CLIN X015, as applicable. The contractor shall not bill for the final month of services until the written summary is received.

1.7.3 Monetary Performance Incentive: In order to receive a monetary award for a given month, the contractor must:

a. Maintain an aircraft availability of at least 5%, over the AA as described in PWS paragraph 2.0; AND

b. Receives no Level II or Level III CARs

1.7.4 Monetary Performance Remedy: A monetary remedy will be assessed for a given month when the contractor:

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a. Fails to maintain an aircraft availability of 5%, below the AA as described in PWS paragraph 2.0; OR

b. Receives more than one (1) Level II CAR;

OR

c. Receives any Level III CAR

1.7.5 This monetary performance incentive will not be implemented until both, all planned aircraft are on-site at Kabul, Afghanistan and the 120 calendar day ARO stand-up period for the Contractors Logistics Services has completed. In the event that only two (2) or three (3) C-130H aircraft are delivered, no incentives will be offered for aircraft availability and no monetary performance remedies will be rendered.

1.8 Initial Contract Performance Review (30-Day Review): In accordance with AFI 63-138, the SDO is responsible for managing and overseeing acquisition of services and the MFT is responsible for conducting an Initial Contract Performance Review. The review is a determination by the MFT that the Contractor has successfully started performance, has completed transition, is fully operational, and is within the estimated cost, schedule, and performance parameters of the contract. The review will take place within 30 [calendar] days after the Contractor assumes full performance responsibilities.

1.9 Annual COR File Inspection: The COR will maintain the COR Online File and their COR Profile in the CORT Tool. The COR will complete and sign the Annual COR File Inspection Checklist in the anniversary month of their appointment. The COR Supervisor will inspect the file and review and sign the checklist. The PCO will inspect the file and review and sign the checklist. The PCO will upload the checklist in the CORT Tool.

1.10 Annual Execution Review (AER): In accordance with AFI 63-138, paragraph 2.7.5, the SDO is responsible for ensuring an Annual Execution Review is conducted. In accordance with AFI 63-138, paragraph 5.2, “The AER shall, at a minimum, assess an individual service acquisition’s progress against approved cost, schedule, and performance metrics and, as appropriate and available, review the summary of evaluations from the Contractor Performance Assessment Reporting System (CPARS).”

1.11 Contractor Performance Assessment Reporting System (CPARS)

1.11.1 The total estimated value of the contract equals or exceeds one million dollars ($1,000,000.00); therefore, CPARS reporting is required.

1.11.2 In accordance with FAR Part 42, the MFT will evaluate Contractor performance. The PM will, at a minimum, review the PARs and other information contained in the COR Online File to prepare and substantiate the CPAR. The following areas will be rated on the CPAR as applicable: quality of product/service, schedule, management of key personnel, business relations, and cost control. CPARS will be updated, at a minimum annually, documenting Contractor performance for the contract/order in accordance with the current Department of Defense Contractor Performance Assessment Reporting System CPARS Policy Guide CPARS Policy Guide. Additional information about CPARS can be found in the CPARS User Manual.

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More frequent updates may be made, as required, to document a significant improvement or decline in the level of Contractor performance.

1.11.3 The Contractor shall have input into the CPAR prior to it being finalized. For each reporting period, the PM will provide the Contractor a draft CPAR with no ratings, only justifications, to review for seven calendar days. After seven calendar days, unless additional time is needed to address the Contractor’s response, the CPAR process will continue. The CPAR will be coordinated through management up to the Division level. Once approved, the CPAR will be sent to the Contractor via CPARS for the official 30 calendar day review. The Contractor shall have the option to concur or non-concur, with comments, via CPARS.

1.12._ U.S. Government Environmental Management System (EMS)

1.12.1 In accordance with the Assistant Secretary of the Air Force (SAF) Policy Letter, Conformance with Air Force Environmental Management System (EMS) Requirements for Contracts Performed on Air Force Installations, dated 11 Dec 06, and the Air Force Materiel Command/Vice Commander (AFMC/CV) Policy Letter, Conformance with Air Force Environmental Management System (EMS) Requirements for Contracts Performed on Air Force Installations, dated 1 Aug 07, Contractor personnel who perform work on any USAF installation shall comply with the EMS requirements established by the installation.

1.12.2 FMS Exemption: These services shall be performed only on AAF installations;

therefore, the EMS requirement does not apply.

1.13_ U.S. Government Green Procurement Program (GPP)

1.13.1 Under Secretary of Defense Memorandum, Establishment of the DoD Green Procurement Program, dated August 27 2004 USD memo August 27 2004, establishes the requirement for a GPP. In accordance with FAR 23.101, Sustainable Acquisition Policy / Definition, the GPP requirement applies to all acquisitions, including services, using appropriated U.S. Government funds. The GPP is a mandatory federal [U.S. Government] acquisition program that focuses on the purchase and use of environmentally-preferable products and services. In accordance with FAR 23.404, Agency Affirmative Procurement Programs, the GPP requires 100% of purchases of Environmental Protection Agency (EPA)-designated products, included in the Comprehensive Procurement Guidelines (CPG) list, contain recovered materials unless the item cannot be acquired competitively within a reasonable timeframe, meet appropriate performance standards, and/or be acquired at a reasonable price.

1.13.2 FMS Exemption: The GPP requirement applies only to acquisitions using appropriated U.S. Government funds; therefore, the GPP requirement only applies to the U.S. Government-funded portions if this acquisition.

1.14 U.S. Government Safety and Health Requirements

1.14.1 Mishap Notification/Investigation: In accordance with AFI 91-204, Safety Investigations and Reports, paragraph 2.4.6.1, the Contractor shall promptly report mishaps involving damage

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or injury to the USAF and cooperate with USAF safety investigations. The Contractor shall notify the MFT [COR, if available, or another MFT member] by telephone within four hours.

After regular duty hours, the Contractor shall notify the Robins AFB Command Post at 478 327- 2612.

1.14.2 MFT Surveillance: The CORwill review applicable Contractor reports and any mishap notifications. The CORwill address safety and health issues in the quarterly PAR.

1.15 Trafficking in Persons Requirements

1.15.1 The Contractor shall comply with FAR 52.222-50, Combating Trafficking in Persons.

Additional information about Trafficking in Persons can be found at the website for the Department of State’s Office to Monitor and Combat Trafficking in Persons:

http://www.state.gov/j/tip.

1.15.2 In accordance with the Defense Contingency COR Handbook section on Combating Trafficking in Persons, the COR must inform the PCO if the Contractor/subcontractor and/or Contractor/subcontractor personnel fail to comply with the requirements of FAR 52.222.50. The PCO must convey the information to DoD Combat Trafficking in Persons (CTIP) Law Enforcement and Support / Office of Under Secretary of Defense (OUSD) Personnel and Readiness (P&R) Defense Human Resources Activity (DHRA).

2.0 Assessment Management

2.1 Services Summary

Performance Objective

PWS

Paragraph

Performance Threshold Method of Surveillance

Aircraft Availability (4 C-130H aircraft are delivered)

2.1, 4.1, 4.1.3 *AA rate of two (2) aircraft per day 80% of the time averaged and calculated on a monthly basis (1st through end of month).

Surveillance will be conducted by the COR reviewing the monthly status report upon receipt.

Surveillance will be documented, at a minimum, quarterly by the COR in the

PAR.

Aircraft Availability (3 C-130H aircraft are delivered)

2.1, 4.1,4.1.4 *AA rate of one (1) aircraft per day 50% of the time averaged and calculated on a monthly basis (1st through end of month).

Surveillance will be conducted by the COR reviewing the monthly status report upon receipt.

Surveillance will be documented, at a

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minimum, quarterly by the COR in the

PAR.

Quality of data/document

4.3,4.3.1,4.3.2 There shall be no more than two (2) total rejections of data/document(s) per contract quarter. The U.S. Government will reject the submitted data/document if one (1) or more technical flaws or two

(2) or more minor flaws are found within the data/document. A technical flaw is defined as the content not being correct or complete in accordance with the CDRL/PWS/contract or the format not being correct in accordance with the CDRL/PWS/contract. A minor flaw is defined as a typographical or grammatical error. The rejected data/document shall be corrected and resubmitted within fifteen (15) business days of U.S. Government disapproval.

Surveillance will be conducted by the COR and/or Program Manager reviewing the data/document(s) upon receipt.

Surveillance will be documented, at a minimum, quarterly by the COR in the

PAR.

Receipt of data/document

4.3, 4.6.7 There shall be no more than one (1) late submission(s) of data/document(s) per contract quarter. The Contractor shall notify the U.S. Government if the delivery of any data/document will not meet the scheduled delivery date and negotiate a revised delivery date. The data/document shall be delivered by the revised delivery date acceptable to the U.S. Government

Surveillance will be conducted by the COR and/or Program Manager monitoring receipt of data/documents.

Surveillance will be documented, at a minimum, quarterly by the COR in the

PAR.

Training Interface and AAF Workforce Integration

4.1.2, 4.1.2.2 Contractor shall provide support to the training contractor for either scheduled or unscheduled training opportunities. The Contractor shall assist the

Customer Service comments will be addressed by the COR as Surveillance and will be documented at a

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training contractor in the coordination necessary to accomplish the formal training of the AAF trainees.

minimum, quarterly by the COR in the

PAR.

* AA is defined as available for flying mission or for ground training

2.2 COR File Documentation: The COR will establish and maintain a file containing surveillance and training documentation (COR Online File and COR Profile in the CORT Tool) in accordance with DFARS PGI 201.602-2, paragraph (v); AFFARS MP5301.602-2(d), paragraph 2.5; the USD Memorandum, dated Mar 29 2010; and the USD Memorandum, dated Mar 21 2011.

Tab 1: Contractual Documents

Contract/order, applicable contract/order modifications PWS, PWS revisions QASP, QASP revisions Applicable CDRLs

Memorandum directing folder reviewer to the QASP signature page for documentation of FC/FD decision on mission-essentiality of services

Tab 2: Appointment and Training

Contract-specific COR Training Checklist(s) COR appointment documentation

Termination of Designation of Contracting Officer’s Representative Designation of Contracting Officer’s Representative Nomination of Contracting Officer’s Representative

Request for Contracting Officer’s Representative Support COR Level C Training Certificate(s) COR Supervisor and FC/FD training certificates

Tab 3: Contractor Performance Data Contractor reports Wide Area Workflow (WAWF) Receiving Reports

Tab 4: Surveillance and Inspection PARs CARs Initial Contract Performance Review (30-Day Review) Annual COR File Inspection Checklist(s)

Tab 5: Miscellaneous

Meeting minutes Correspondence

Tab 6: Contract Plans

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2.3 Plan for Corrective Action

2.3.1 The COR shall notify the Contractor of any temporary duty assignment (TDY) or conflicting event that will prohibit review within the specified period and establish an alternate reviewing official. Documents will be validated ensuring:

a. Costs are appropriate

b. Labor hours are appropriate

c. Travel costs are appropriate (e.g. lodging, rental car, fuel, airline ticket, parking fee)

d. Value received for hours worked (quality of performance)

e. Material charges are appropriate (e.g. official telephone and internet connection and usage fees)

2.3.2 Unsatisfactory Contractor performance will result in the COR issuing a negative PAR.

The CORwill prepare and forward the negative PAR to the PCO for submission to the Contractor. The PCO will submit the negative PAR to the Contractor for corrective action. In Section II of the negative PAR, the Contractor shall explain the discrepancy and identify the corrective action they shall take to resolve the discrepancy. The Contractor shall sign and return the negative PAR to the PCO by the suspense date.

2.3.3 If repetitive negative PARs or a single negative PAR identifying critical Contractor non-compliance are issued without satisfactory resolution, the CORwill initiate the CAR process.

However, the MFT reserves the right to issue a CAR at any time based on the severity of the Contractor non-compliance. The COR will prepare a CAR and forward it to the QAPC. The QAPC will assign a control number and return the CAR to the COR. The COR will forward the CAR to the PCO for submission to the Contractor. The PCO will submit the CAR to the Contractor for corrective action. The Contractor shall sign and return the CAR, with corrective action plan, to the PCO for acceptance by the MFT by the suspense date. The corrective action will be tracked and documented until the discrepancy is resolved. The COR will notify the QAPC that the CAR has been closed. The CAR will become part of the PCO contract file. If the CAR process fails to resolve the discrepancy, the PCO has the right to invoke FAR 52.246-3, FAR 52.246-4, FAR 52.246-6 and/or FAR 52.246-11.

2.3.4_ As a result of non-compliance with contractual requirements in accordance with FAR 52.246-3, the U.S. Government may require the Contractor to correct and/or replace nonconforming supplies with an equitable adjustment of contract fee and/or terminate the contract for default.

2.3.5 As a result of non-compliance with contractual requirements in accordance with FAR 52.246-4, the U.S. Government may:

a. require the Contractor to perform the services again at no increase in contract amount;

b. require the Contractor to take action necessary to ensure future performance conforms

c. to contractual requirements;

d. reduce the contract price to reflect the reduced value of the services performed;

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e. perform the services, by contract or otherwise, and charge to the Contractor any cost

f. incurred by the U.S. Government that is directly related to the performance of such services; and/or

g. terminate the contract for default.

2.3.6 As a result of non-compliance with contractual requirements in accordance with FAR 52.246-6, the U.S. Government may:

a. require the Contractor to replace or correct services at a reduced cost;

b. perform replacement or correction of services, by contract or otherwise, and charge

c. Contractor increased cost;

d. terminate the contract for default; and/or

e. require the Contractor to replace or correct services at no cost if non-compliance is due to fraud or unqualified Contractor personnel.

2.3.7 As a result of non-compliance with contractual requirements in accordance with FAR 52.246-11, the U.S. Government may initiate remedies in accordance with the contract/order.

2.4 Acceptance of Services: In accordance with DFARS 252.232-7003, Electronic Submission of Payment Requests and Receiving Reports, the Contractor shall submit/process payment requests (invoices, Receiving Reports or combos) and Receipt/Acceptance documents via WAWF. CDRL deliverables may be submitted using WAWF or be submitted directly to Government personnel in accordance with the CDRL. The CDRL will determine submittal requirements; however, separately priced data must be accepted in WAWF in order for the Contractor to receive payment, and both separately priced and non-separately priced data must be accepted in WAWF in order for the contract line item to be closed out. Services will be accepted by the COR.

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3.0 Signatures

By signing below, you are appointed to the MFT for this acquisition and accept the above responsibilities.

X Sharon C. Broughton PZCA Policy Chief

The above signature is in lieu of required QAPC signature.

LMS/Primary COR Date

PM/Alternate COR

COR Supervisor

The QAPC signature above signifies guidance was provided to the MFT in the development of contract quality assurance requirements in accordance with AFFARS MP5346.103, paragraph 1.c.(2).

PCO

DCMA ACO

FMS TOMA

Contractor

By signing below, you are identifying these services as not mission-essential in accordance with DFARS 252.237-7023 and AFI 10-403, paragraph 1.9.1.33.2. (Reference PWS paragraph 4.1.)

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FC/FD Date