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Afghan Air Force (AAF) C-130H Contractor Logistics Services (CLS)
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FA8553-13-R-32288
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PERFORMANCE-BASED WORK STATEMENT (PWS)

AFGHANISTAN C-130H SUSTAINMENT

Contractor Logistics Support (CLS)

1 June 2014

Solicitation #: FA8553-13-R-32288 Air Force Life-Cycle Management Center (AFLCMC/WLNIG) Afghanistan Security Assistance Program Management Office Robins Air Force Base (AFB) Georgia 31098

DISTRIBUTION: CODE C: Distribution authorized to US Government agencies and their contractors. Other requests for this document shall be referred to AFLCMC/WLNIG. Export Controlled

Table of Contents

1.0DESCRIPTION OF SERVICES6
1.1Objective(s):6
1.2Scope6
1.3Period of Performance6
2.0SERVICES SUMMARY (SS)7
2.1Monetary Performance Incentives and Remedies8
3.0U.S. GOVERNMENT PROPERTY AND SERVICES8
3.1Contractor Responsibility9
3.2Loss of U.S. Government Property9
3.3Return of U.S. Government Property9
3.4U.S. Government Facilities10
3.5U.S. Government System(s)10
4.0TECHNICAL REQUIREMENTS10
4.1Aircraft Availability (AA)10
4.1.1 Flight Operations/Aircrew Training Support10
4.1.2 Maintenance and Maintenance Training11
4.1.3Calculating AA (Four Aircraft)11
4.1.4Calculating AA (Three Aircraft)11
4.1.5Surge Capabilities12
4.2Contract Requirements12
4.2.1Transition Phase-In12
4.2.2CONUS Replacement Center (CRC)12
4.3Quality Control12
4.3.1Deliverables12
4.3.2Quality Assurance Program Plan (QAPP)13
4.4Qualifications13
4.5Contracting Officer’s Representative (COR)13
4.6Program Management13
4.6.1Program Management Organization13
4.6.2On-Site Program Manager (PM)13
4.6.3Contract Manager14
4.6.4Post Award Conference and Program Management Reviews14
4.6.5Teleconferences14
4.6.6Design Reviews/Technical Interchange Meetings (TIM)14
4.6.7Monthly Status Reports (MSR)15
4.7Engineering Support15
4.7.1Sustaining Engineering Services Management & Competencies15
4.7.2Sustaining Engineering Services (SES) Composition15
4.7.3SES Responsiveness16
4.7.4SES Tasks17
4.7.5Sustaining Engineering/Technical Data Requests17
4.7.6General Structures Support18
4.7.7Airframe Structural Integrity Program (ASIP)18
4.7.8Corrosion Prevention and Control18
4.7.9Reliability and Maintainability (R&M) Improvement Analysis19
4.7.10Diminishing Manufacturing Sources and Material Shortages (DMSMS)20
4.7.11Technical Studies and Reports21
4.7.12Time Compliance Technical Orders (TCTO), Service Bulletins (SB)21
4.7.13Aircraft Maintenance Planning21
4.7.14Pre-Induction Meeting21
4.8Operations Support21
4.8.1Flight Operations21
4.8.2Scheduling22
4.8.3Reporting Scheduling Deviations22
4.8.4Planning22
4.8.5Aircrew Life Support Equipment (ALSE)22
4.8.6Flight Safety23
4.9Maintenance23
4.9.1Back-Shop Requirements Support23
4.9.2Technical Publications Support23
4.9.3Technical Documentation24
4.10Logistics24
4.10.1Petroleum, Oils and Lubricants (POLs)24
4.10.2 Counterfeit Electronics Parts24
4.10.3 Packaging25
4.10.4 Palletization25
4.10.5Distribution25
4.11Management Information System (MIS) Support26
4.11.1Web-Based Management Information System (MIS)26
4.12Training Interface26
4.12.1 AAF Workforce Integration27
4.13Over and Above27
4.14Travel28
5.0GENERAL INFORMATION28
5.1Continuation of Mission-Essential Services During a Crisis28
5.2U.S. Government Security Requirements28
5.2.3Operations Security (OPSEC)29
5.2.4Security Clearance29
5.2.5Security Incident or Violation29
5.2.6Security of Contractor System(s):29
5.2.7Access to U.S. Government System(s)29
5.2.8Access to U.S. Government Facility30
5.2.9Government of the Islamic Republic of Afghanistan (GIRoA) Services30
5.3U.S. Government Environmental Management System (EMS)30
5.4U.S. Government Green Procurement Program (GPP)30
5.5Government Safety and Health Requirements31
5.5.1Contractor Responsibility31
5.5.2Contractor Compliance31
5.5.3Mishap Notification/Investigation31
5.6Inspection of Supplies and Services32
5.7Trafficking in Persons32
5.8U.S. Government Contract Manpower Reporting Requirement32
5.9Invoicing/Payment and Receipt/Acceptance33
6.0APPENDICES34
6.1 Appendix A, References34
6.2Appendix B - Acronyms38
6.3Appendix C - Environmental Health and Safety Plan41
6.4Appendix D - Definitions42
6.3Appendix E - Minimum Essential Subsystem List (MESL)45

PERFORMANCE-BASED WORK STATEMENT (PWS)

Purchase Request: FD2060-13-32288

1.0 DESCRIPTION OF SERVICES

North Atlantic Treaty Organization (NATO) Air Training Command – Afghanistan (NATC-A) has undertaken the mission to develop and establish an Afghanistan Air Force (AAF) C-130H airlift operational capability. This PWS defines the US Government’s (USG’s) requirement in terms of the objective and measureable outputs. The Contractor shall provide all personnel, equipment, tools, materials, spares, supervision, other items, and non-personnel services necessary to perform the following:

· Logistics

· Management

· Organizational (O) and authorized Intermediate (I) level aircraft maintenance

· Support equipment maintenance

· Supplies to include Repair of Repairables (RORs)

This requirement involves travel.

1.1 Objective(s):

The objective of this PWS is to support and sustain up to four (4) C-130H aircraft at the Main Operating Base (MOB) in Kabul, Afghanistan, and as needed, provide on-call support at Forward Operating Locations (FOLs). This PWS also contains requirements for the CLS Contractor to interface with the USG approved training contractor that will be tasked to train, mentor, and build AAF personnel maintenance support capability.

1.2 Scope

The Contractor shall provide services to maintain safe, airworthy, reliable C-130H aircraft for use by US Air Advisors and the AAF. Services include technical support for all logistics functions (supply, spares and parts replenishment, warehousing, packaging and shipment of parts), maintenance (on-and off-aircraft, engine, and propellers), and operations (plans and scheduling, debriefing, aircrew life support). The Contractor shall accomplish all tasks as defined in this PWS.

1.3 Period of Performance

The period of performance shall be for one (1) base year and four (4) 12-month option years. Total period of performance shall not exceed 60 months from date of contract award.

The USG reserves the right to extend the term of this contract at the prices set forth in Section B in accordance with the terms and conditions contained in Federal Acquisition Regulation (FAR) Clause 52.217-9 entitled, “Option to Extend the Term of the Contract.”

2.0 SERVICES SUMMARY (SS)

The Contractor shall perform Contractor Logistics Support (CLS) in support of the AAF requirement to develop and establish an AAF C-130H airlift operational capability. The Contractor service requirements are summarized into performance objectives in this SS. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective
PWS Paragraph
Performance Threshold
Aircraft Availability (4 C-130H aircraft are delivered)
2.1, 4.1,4.1.3
*AA rate of two (2) aircraft per day 80% of the time averaged and calculated on a monthly basis (1st through end of month).
Aircraft Availability (3 C-130H aircraft are delivered)
2.1, 4.1,4.1.4
*AA rate of one (1) aircraft per day 50% of the time averaged and calculated on a monthly basis (1st through end of month).
Quality of data/document
4.3,4.3.1,4.3.2
There shall be no more than two (2) total rejections of data/document(s) per contract quarter. The U.S. Government will reject the submitted data/document if one (1) or more technical flaws or two (2) or more minor flaws are found within the data/document. A technical flaw is defined as the content not being correct or complete in accordance with the CDRL/PWS/contract or the format not being correct in accordance with the CDRL/PWS/contract. A minor flaw is defined as a typographical or grammatical error. The rejected data/document shall be corrected and resubmitted within fifteen (15) business days of U.S. Government disapproval.
Receipt of data/document
4.3, 4.6.7
There shall be no more than one (1) late submission(s) of data/document(s) per contract quarter. The Contractor shall notify the U.S. Government if the delivery of any data/document will not meet the scheduled delivery date and negotiate a revised delivery date. The data/document shall be delivered by the revised delivery date acceptable to the U.S. Government
Training Interface and AAF Workforce Integration
4.1.2, 4.1.2.2
Contractor shall provide support to the training contractor for either scheduled or unscheduled training opportunities. The Contractor shall assist the training contractor in the coordination necessary to accomplish the formal training of the AAF trainees.

* AA is defined as available for both flying mission and for ground training

2.1 Monetary Performance Incentives and Remedies

In accordance with the Services Summary (SS) contained in the PWS, paragraph 2.0 the Contractor must meet an Aircraft Availability (AA), calculated on a monthly basis (1st through end of month). Performance will be monitored daily by the on-site Program Management Office (PMO) Contracting Officer Representative (COR). Within ten (10) business days of receipt of the monthly status report, the Contracting Officer (CO) will provide the Contractor with a written determination whether the Contractor has met the baseline, earned a monetary incentive, or will be assessed a monetary remedy.

After receipt of the final monthly status report for the year, the CO will provide the Contractor with a written summary of all monetary incentives earned or remedies assessed for the year, with a total amount to be billed for the final month. Upon receipt of this written summary, the Contractor may bill for the final month of services and any incentives earned under CLIN X015, as applicable. The Contractor shall not bill for the final month of services until the written summary is received.

This performance incentive will not be implemented until both, all planned aircraft are on-site at Kabul, Afghanistan and the 120 calendar day ARO stand-up period for the Contractors logistics services has completed. In the event less than four (4) C-130H aircraft are delivered, no incentives will be offered for aircraft availability and no monetary performance remedies will be rendered. (CDRL A001, DI-MGMT-80368A)

2.1.1 Monetary Performance Incentive

In order to receive a monetary award for a given month, the Contractor must:

· Maintain an aircraft availability of at least 5%, over the AA as described in PWS paragraph 2.0; AND

· Receive no Level II or Level III CARs.

2.1.2 Monetary Performance Remedy

A monetary remedy will be assessed for a given month when the Contractor:

· Fails to maintain an aircraft availability of 5%, below the AA as described in PWS paragraph 2.0; OR

· Receives more than one (1) Level II CAR; OR

· Receives any Level III CAR

3.0 U.S. GOVERNMENT PROPERTY AND SERVICES

U.S. Government-furnished property/equipment/material (GFP/GFE/GFM) and services is probable, but will not be absolute nor affect the proposal nor at contract award. Any GFP, including GFE, made available to the Contractor shall not diminish the responsibility. The Contractor has to provide everything required to perform the requirements of this PWS.

3.1 Contractor Responsibility

3.1.1 The Contractor shall be responsible for U.S. Government property in their possession in accordance with the Federal Acquisition Regulation (FAR) and applicable supplements including, but not limited to, FAR Part 45, Government Property; FAR 52.245-1, Government Property; and Defense Federal Acquisition Regulation Supplement (DFARS) Part 245, Government Property. The FAR and applicable supplements can be accessed at the site below.

http://farsite.hill.af.mil

3.1.2 The Contractor shall inventory and maintain all property, equipment, and supplies provided. The Contractor shall provide a monthly inventory of GFP, including GFE, as part of the Monthly Status Report (MSR).

(CDRL A001, DI-MGMT-80368A)

3.2 Loss of U.S. Government Property

3.2.1 Definition of Loss of Government Property: In accordance with DFARS 252.245-7002, Reporting Loss of Government Property, “loss of Government property” means unintended loss of or damage to Government property including property that cannot be found after a reasonable search, loss due to inadequate storage, theft, loss due to lack of security, damage requiring repair to restore the item to usable condition, or damage that renders the property useless for its intended purpose or Beyond Economical Repair (BER). Loss of Government property does not include manufacturing defects, obsolescence, normal wear and tear, or purposeful destructive testing. Unless otherwise stated in the contract/order, loss of Government property does not include normal and reasonable inventory adjustments, i.e., losses of low priority consumable material, such as common hardware, as agreed to by the Contractor and the Government Property Administrator.

3.2.2 Reporting Loss of U.S. Government Property: The Contractor shall use the Defense Contract Management Agency (DCMA) eTools software application to report loss of Government property at the site below. The reporting requirement does not change any liability provisions or other reporting requirements that may exist under the contract/order.

http://www.dcma.mil/aboutetools.cfm

3.3 Return of U.S. Government Property

All U.S. GFP remains the property of the U.S. Government and shall be returned to the U.S. Government upon completion of the contract/order. All U.S. GFP shall be returned to the U.S. Government in the condition provided unless approved in advance by the Procuring Contracting Officer (PCO). All material generated under the contract/order becomes the property of the U.S. Government and shall be returned to the U.S. Government upon completion of the contract/order. All Department of Defense (DD) Form 1423, Contract Data Requirements List (CDRL) deliverables become the property of the U.S. Government upon receipt.

3.4 U.S. Government Facilities

The Government will provide the Contractor with workspace and living facilities. The Contractor may propose additional facilities in their proposal which, if provided by the Contractor, might improve their ability to meet the service requirements defined in section 2.0. The Contractor shall return the facilities in the same condition as received; fair wear and tear is expected.

3.5 U.S. Government System(s)

The Government will provide Contractor personnel access to systems necessary to perform tasks under the contract/order. The Contractor shall ensure Contractor personnel who require access to an unclassified or classified Government Automated Information System (AIS) have the appropriate background check and/or security investigation conducted. The Government will provide system access subject to approval of the DD Form 2875, System Authorization Access Request (SAAR). Upon completion/termination of the contract/order or transfer/termination of Contractor personnel, the system account will be closed.

4.0 TECHNICAL REQUIREMENTS

The Contractor shall provide services to maintain safe, airworthy, reliable C-130H aircraft for use by US Air Advisors and the AAF.

4.1 Aircraft Availability (AA)

The Contractor shall provide aircraft available for flight operations/aircrew training and to support maintenance training. This includes, but is not limited to, personnel, technical and engineering support, supply/spares, Ground Support Equipment (GSE), flight operations support (Plans and Scheduling [P&S]/ aircrew debriefs), Maintenance Recovery Team (MRT) support (if required), and any required back shop activities. AA will be evaluated based on the Contractor successfully meeting the approved daily flying and maintenance training schedule unless deviations are approved by the COR. The Contractor shall include AA in the Monthly Status Report (MSR). (CDRL A001, DI-MGMT-80368A)

4.1.1 Flight Operations/Aircrew Training Support

When all planned aircraft are delivered to Kabul, Afghanistan, the Contractor shall provide all maintenance and logistics operations to maintain an AA of two (2) aircraft per day at 80% (4 aircraft) or one (1) aircraft per day at 50% (3 aircraft) of the time calculated and averaged on a monthly basis (1st through end of month). No defined AA will be expected should only two (2) aircraft be delivered. The Contractor shall ensure that the available aircraft are capable of performing the daily mission and are either fully mission capable (FMC) or partial mission capable (PMC) per the most current Minimum Essential Subsystems List (MESL), (Appendix E). Aircraft(s) shall be crew ready at least two (2) hours prior to crew show if there is a published flying schedule or 0900 Local if there is not a published flying schedule. On Fridays only, the Contractor shall provide all required support for one (1) alert-status aircraft. The estimated flying utilization rate is 25 hours per aircraft per month.

4.1.2 Maintenance and Maintenance Training

The Contractor shall be responsible for providing mission capable aircraft in FMC or PMC status in accordance with the daily flying schedule, per the most current version of the C-130 MESL, as of 0900, Saturdays through Thursdays and a standby aircraft as of 0800 on Fridays. In the case where one or more of the assigned aircraft are in an approved Depot Level-possessed status (i.e., “D” or “B” Purpose Identifier Codes, PDM or other approved status code), the Contractor shall not be responsible for providing the standard number of aircraft until the Depot-possessed aircraft is/are returned to the Contractor's possession.

4.1.2.1 For any Service Bulletins, Airworthiness Directives, or equivalent which affects Mission Capability and or specifically requires aircraft grounding, the Contractor shall immediately notify the USG CO and COR.

4.1.2.2 The Contractor shall provide support to the training contractor for either scheduled or unscheduled training opportunities. The Contractor shall assist the training contractor in the coordination necessary to accomplish the formal training of the AAF trainees. When the Contractor provides a complete and capable aircraft dedicated for the training required for supporting the daily training schedule, then the Contractor shall be credited with meeting the training requirement for the day.

4.1.3 Calculating AA (Four Aircraft)

The Contractor shall calculate the AA for four aircraft on a monthly basis as follows:

· Total Sum of Daily AA divided by Number of Flying Days in the Month

· 2 aircraft available (Saturday through Thursday) =100%

· 0 or 1 aircraft available (Saturday through Thursday) = 0%

· 1 aircraft available (Friday only) =100%

· 0 aircraft available (Friday only) = 0%

4.1.4 Calculating AA (Three Aircraft)

The Contractor shall calculate the AA for three aircraft on a monthly basis as follows:

· Total Sum of Daily AA divided by Number of Flying Days in the Month

· 1 aircraft available (Saturday through Thursday) =100%

· 0 aircraft available (Saturday through Thursday) = 0%

· 1 aircraft available (Friday only) =100%

· 0 aircraft available (Friday only) = 0%

4.1.5 Surge Capabilities

The Contractor, if directed by the U.S. Government CO, shall have the capability to surge these requirements as dictated by operational requirements. Surge is defined as up to a 25% increase in total flying hours per month. CLIN will be negotiated as required.

4.2 Contract Requirements

4.2.1 Transition Phase-In

The contract transition phase-in period is 120 calendar days ARO. The Contractor shall follow their transition phase-in approach submitted in their proposal and incorporated into the contract. The Contractor shall achieve Full Operational Capability (FOC) at the end of the 120 calendar day phase-in period.

4.2.2 CONUS Replacement Center (CRC)

All US personnel will report through a USG approved CONUS Replacement Center (CRC) for deployment processing in accordance with DFARS DEVIATION clause 252.225-7040. The Contractor is responsible to make an appointment for processing by contacting a USG CRC. Contractors shall be prepared to request reservations at a CRC no later than one (1) month prior to deployment in order to ensure completion of all deployment requirements. It is the responsibility of the Contractor to request slots through CRC. Use of an alternate CRC, other than Camp Atterbury, Indiana, and Fort Bliss, Texas for mobilization shall be requested through the Contracting Officer and at no additional cost to the U.S. Government. The Contractor is also responsible for redeploying its US personnel back through the CRC at the end of the contract period.

4.3 Quality Control

The Contractor shall develop and maintain an effective QC program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s QC program is the means by which the Contractor can assure that the work complies with the requirement of this contract.

4.3.1 Deliverables

There shall be no more than two (2) total rejections of data/document(s) per contract quarter. The U.S. Government will reject the submitted data/document if one (1) or more technical flaws or two (2) or more minor flaws are found within the data/document. A technical flaw is defined as the content not being correct or complete in accordance with the CDRL/PWS/contract or the format not being correct in accordance with the CDRL/PWS/contract. A minor flaw is defined as a typographical or grammatical error. The rejected data/document shall be corrected and resubmitted within fifteen (15) business days of U.S. Government disapproval.

4.3.2 Quality Assurance Program Plan (QAPP)

The Contractor shall submit a QC plan for approval to Contracting Officer and COR within forty-five (45) calendar days of contract award (IAW FED-STD-368A Quality Control System Requirements). The Contractor’s QC plan shall be revised and submitted to the USG CO and COR as dictated by changes in the environment or mission in Afghanistan (CDRL A002, DI-QCIC-81794).

4.4 Qualifications

The Contractor shall ensure employees are qualified to perform assigned duties and in the operation of specialty vehicles, such as forklifts and tow vehicles, as required. The Contractor shall ensure that all personnel are qualified to perform applicable C-130H related maintenance tasks to include any special certification/qualification tasks, i.e., engine runs, servicing or aircraft towing in accordance with applicable C-130H technical orders.

4.5 Contracting Officer’s Representative (COR)

The Contractor shall coordinate with the COR on matters related to CLS activities, priorities and approvals. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including USG drawings, designs, and specifications; monitor Contractor's performance and notify both the USG CO and Contractor of any deficiencies; coordinate availability of U.S. Government furnished property; and provide site-entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR. The COR is not authorized to change any of the terms and conditions of the resulting order.

4.6 Program Management

4.6.1 Program Management Organization

The Contractor shall develop a sound and comprehensive organizational structure by shift, skill mix, function and numbers that will be used to meet PWS requirements. The Contractor shall hire, train, maintain and retain qualified staff from contract start and throughout the period of performance to meet all PWS requirements. The Contractor shall develop a sound and comprehensive approach that provides a description of the teaming arrangements with any subcontractors or joint ventures including the organizational relationship and the lines of responsibilities between the prime and subcontractors.

4.6.2 On-Site Program Manager (PM)

The Contractor’s on-site PM shall manage task priorities, short-notice suspense, operational constraints, and other potential impacts to maintain schedule requirements, and assumes total performance responsibility for work performed and data delivered. The on-site PM is responsible for the Contractors and sub-contractor personnel performance and conduct. The on-site PM shall take positive steps to correct all issues regarding personnel conduct and contract performance. The Contractor’s on-site PM is the Contractor’s single aviation focal point with the authority to act and speak on behalf of the Contractor’s higher management on matters relating to flight operations.

4.6.3 Contract Manager

The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the USG CO. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract.

4.6.4 Post Award Conference and Program Management Reviews

The Contractor agrees to host a post-award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The USG CO, COR, and other USG personnel no later than thirty (30) calendar days after receipt of order to provide supportability plans and to discuss schedule and performance issues/concerns. The USG will also meet quarterly with the Contractor to review the Contractor's performance. At these meetings, the USG CO will apprise the Contractor of how the USG views the Contractor's performance, and the Contractor will apprise the USG of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

The USG reserves the right to a reduced PMR during the course of the contract’s period of performance (PoP). These meetings shall be at no additional cost to the USG. The Contractor shall provide a final agenda and all briefing slides via e-mail to all scheduled conference participants no later than (NLT) five (5) business days before the meeting. At the completion of any PMR, all briefing slides and minutes will be provided via e-mail to all scheduled conference participants NLT ten (10) business days after the meeting. (CDRL A003, DIADMN81249A, CDRL A004, DIADMN-81250A)

4.6.5 Teleconferences

The Contractor shall be prepared to participate in teleconferences with the USG and primary subcontractors if requested by the USG. The Contractor shall track all action items generated. (CDRL A004, DI-ADMN-81250A)

4.6.6 Design Reviews/Technical Interchange Meetings (TIM)

The intent of these meetings and reviews is not to approve or reject the Contractor’s management or engineering approach, but to provide a formal structure to facilitate supplier and user communications and enhance the quality of the C-130H aircraft. For C-130H peculiar aircraft solutions that are not part of the baseline C-130H aircraft or are uncertified, the Contractor shall provide a plan to host and conduct appropriate reviews to ensure the design approach is satisfactory and meets the requirements of this PWS. The Contractor shall distribute agendas and record conference minutes for all TIMs. The Contractor shall provide meeting facilities when TIMs are conducted at Contractor’s facilities. (CDRL A003, DI-ADMN-81249A)

4.6.7 Monthly Status Reports (MSR)

The Contractor shall submit MSRs to the System Program Office. As a minimum, the Contractor shall provide the report IAW CDRL A001 to also include the following:

a. Funding Status

b. Data Item Delivery Schedule and status

c. Monthly Aircraft Availability Rate (Shown by day and calculated by calendar month)

d. Engineering Issues

e. Operational Support Issues

f. Maintenance Issues

g. Aircraft Schedule deviations for maintenance

h. Logistics Issues

i. Training Interface Issues

j. Any shortfalls in equipment, tools, consumables, or other support material to meet the maintenance requirements and maintain AA rates

k. Any outstanding and new action items

l. Security Issues

(CDRL A001, DI-MGMT-80368A)

4.7 Engineering Support

The U.S. Government retains overall Operational Safety, Suitability and Effectiveness (OSS&E) and airworthiness authority for the C-130H aircraft. The Contractor shall be responsible for maintaining and operating the aircraft and aircraft systems in accordance with all published technical data and guidance in order to maintain continued airworthiness.

4.7.1 Sustaining Engineering Services Management & Competencies The Contractor shall establish a technical management program. The Contractor shall document task status, data deliverables, contract issues, problem areas, and actions as well as anticipated future task requirements during the next reporting period. Problem areas shall provide recommended solutions and the outcome after solutions are implemented. The Contractor shall assign and internally track USG tasks for each unresolved program problem or issue. The Contractor shall identify and track SES activities by major categories (i.e., structures, propulsion systems, etc.).

4.7.2 Sustaining Engineering Services (SES) Composition

The Contractor shall implement a dedicated Engineering Services Team (EST) to provide for the sustainment services requested herein. The EST shall be composed of full-time and part-time representatives based upon historical workload.

Under the direction of the SES Manager and with the USG engineering authority approval, the Contractor shall perform recurring engineering services, drawing upon the skill and expertise of the following engineering discipline to perform, manage, support, and document the SES activities outlined in the SES tasks:

a.Systems Engineering
b.Structures Technologies
c.Avionics
d.Propulsion/Mechanical Systems
e.Airframe
f.Reliability/Maintainability
g.System Safety
h.Configuration Management
i.Obsolescence Management
j.Software
k.Corrosion Control

4.7.3 SES Responsiveness

The Contractor shall conduct short-term, bounded investigations within the capacity limits of the dedicated SES team. In the event that the quantity or complexity of such investigations exceeds the level of effort that can be applied under SES, the Contractor shall notify the USG of tasks that cannot be accomplished within required response times listed in paragraph 4.7.3.1.

At the USG's discretion, the USG may direct the Contractor to adjust SES task priorities. If this redirection precludes the Contractor from achieving agreed-to response times for other SES tasks shown below, then the Contractor shall notify the USG of this condition and shall request a corrected prioritization of task(s). Additionally, the USG may order technical assessment engineering support under the Non–Recurring Technical Support for SES section.

The intent of SES is to provide a method for timely engineering response to USG inquiries. The Contractor shall utilize the Automated Inspection, Repair, Corrosion & Aircraft Tracking (AIRCAT) system to submit for USG engineering approval requests for engineering support. The Contractor shall respond to USG initiated queries based upon assigned priority level. The Contractor’s response format shall be at the direction of the USG IAW the SES Responses paragraph. The term “response” as used in this section means that the Contractor shall at a minimum 1) acknowledge receipt of the task/inquiry, 2) respond with existing data within the program office relevant to the inquiry, if readily available, and 3) respond with description of current plans within the program office, if existing, to address the inquiry, or respond by providing a schedule to develop the plan, recommendation, solution, or answer to the task.

4.7.3.1 Response Times:

Priority 1 – Response within two (2) business days for an Aircraft On Ground (AOG) query (i.e., an aircraft or a number of aircraft are deemed unserviceable by the USG and cannot be rectified or tasked until the engineering response has been given).

Priority 2 – Response within three (3) business days for a priority task which affects availability or capability of the AAF C-130 fleet. A Priority 2 would be worked during normal office hours unless specifically requested by the USG.

Priority 3 – Response within ten (10) business days for all routine queries.

Priority 4 – Response greater than ten (10) business days.

A business day is defined as 8:00 am – 5:00 pm (Monday – Friday, excluding holidays).

4.7.4SES Tasks
a.Field inquiry investigation and response
b.Deficiency Report (DR)
c.Investigation/Disposition (Out of Warranty).
d.Product Quality Deficiency Report (PQDR) in/out of scope determination, notification, and applicable action
e.Safety criteria development and problem resolution
f.Maintenance and equipment discrepancy resolution
g.Maintenance process improvement recommendations
h.Technical data/publication interpretation, clarification, and change review associated with Technical Manual updates
i.Mishap Investigation
j.Diminishing Manufacturing Sources Investigations
k.Structural life assessment and structural investigations/tracking
l.Sourcing and approval of alternative spares
m.Reliability & Maintainability (R&M) analysis and reports
n.Tracking and Analysis, and Corrective Action
o.Configuration management [Contractor shall provide maintenance of the aircraft configuration management system (Master Record Index)]
p.Documentation of aircraft restrictions for ferry missions to repair facilities
q.Information regarding capabilities/limitations for special missions
r.Technical Manual Change Recommendation [Air Force Technical Order (AFTO) Form 22]
s.Depot Maintenance Assistance Request (AFTO Form-107)

4.7.5 Sustaining Engineering/Technical Data Requests

The Contractor shall submit requests for access to the AIRCAT System to submit AFTO Form-107 requests to the USG Afghan C-130 Program Office. The access request can be accomplished using the following web site: https://www.c130aircat.com/Applications/NewUserRequestPage1.aspx.

The Contractor shall use/submit an AFMC 252, Technical Order Publication Change Requests form to the Afghan C-130 Program Office for all technical data related requests that are specific to the Afghan C-130 aircraft.

4.7.6 General Structures Support

The Contractor shall support the USG’s maintenance of structural integrity of the aircraft by performing the following tasks:

a.Develop and maintain structural substantiation data by way of contractor software/systems, documentation and configuration data.
b.Maintain the existing contractor C-130H structural database consisting of all AAF structural issues. The database shall include all provided source data, initial resolutions, final resolutions, and form and location of final documentation.
c.Evaluate damage reports and recommend restrictions, limitations, or course of action to restore structural integrity; design repairs, perform analyses for repair designs to ensure that the repaired structure shall meet static, dynamic, and fatigue structural requirements, and issue repair sketches.
d.Use and update the AIRCAT system for all data tracking and submissions.

4.7.7 Airframe Structural Integrity Program (ASIP)

The Contractor shall develop and implement an ASIP program IAW MIL-STD-1530C, Task V, “Force Management Execution.”

The Contractor shall analyze the data semi-annually to determine the severity of utilization as compared to the original profile (severity factor or fatigue consumption rate). The Contractor shall determine the equivalent flight hours on each airframe.

4.7.8 Corrosion Prevention and Control

The AAF operates C-130H aircraft in the harsh environmental and operating conditions of Southwest Asia (SWA). This environment exposes the aircraft, its structure, systems, and components to a very corrosive environment. In order to maintain Operational Safety, Suitability and Effectiveness (OSS&E), engineering and technical services for the strategic planning and oversight of the AAF C-130 corrosion program are required. These services shall encompass sustaining engineering and technical analysis and support for the, C-130 Corrosion Prevention and Control Program.

The Contractor shall provide sustaining engineering and technical support for the AAF C-130 Corrosion Prevention and Control Program. The Contractor shall provide engineering and technical support for the strategic planning and oversight of the corrosion program and the requirements of MIL-STD-1530C, ASIP. This includes the following:

a)Provide technical assistance at periodic reviews and TIMs.
b)The Contractor shall perform concept studies and analysis and assist in the definition, preliminary planning, and evaluation of alternative technical approaches and associated cost.
c)The Contractor shall review new corrosion findings obtained from organizational and depot maintenance engineering requests, Corrosion Prevention Advisory Board submissions, Technical Coordinating Group meetings, technical interchange meetings (TIM), and Multi-Functional Team (MFT) meetings, as well as technical meetings, symposia, forums, and conferences when requested by the USG. Findings shall be evaluated as to the effectiveness of the prevention procedures and coating systems used. Any observed trends shall be evaluated and the Contractor shall provide recommendations for improved maintenance procedures and/or adjustments to corrosion inspection requirements.
d)The Contractor shall recommend implementation of advanced materials and methods for improving AAF C-130 corrosion prevention and control as appropriate. Recommendations shall consider environmental restrictions and logistics infrastructure support requirements for shipment, storage, application, containment and clean-up of materials and implementation of methods.
e)The Contractor shall identify additional or emerging structural corrosion-prone areas not currently addressed in C-130 technical data. The Contractor shall identify associated corrosion types and recommend methods for prevention and correction.
f)The Contractor shall participate in TIMs as required, at locations determined and approved by the USG.
g)The Contractor shall develop and maintain an AAF C-130 CPCP Plan in accordance with MIL-STD-1530C, MIL-HDBK-1568, and JSSG-2006 and deliver the plan not later than 120 calendar days after contract award and every subsequent year. This includes gathering required information and data from all available sources.

(CDRL A001, DI-MGMT-80368A) (CDRL A008, DI-MFFP-81403)

4.7.9 Reliability and Maintainability (R&M) Improvement Analysis If tasked and separately negotiated, the Contractor shall analyze C-130 system failure and maintenance history to identify potential areas for improvement in R&M performance and shall provide recommendations for improvements based on engineering analyses, modeling and other analytical methods to the Customer-Contractor Supportability Panel for evaluation. If tasked and separately negotiated, the Contractor shall develop/maintain C-130 R&M models as necessary to support the improvement studies and shall document issues in technical reports and submit for consideration. If tasked and separately negotiated, the Contractor shall monitor and evaluate the performance of implemented recommendations for corrective action or configuration changes to determine the effectiveness of the change.

4.7.10 Diminishing Manufacturing Sources and Material Shortages (DMSMS) If tasked and separately negotiated, the Contractor shall address DMSMS issues and provide reports/studies. Throughout the contract PoP, the Contractor shall maintain awareness of C-130 aircraft DMSMS issues, including, but not limited to aircraft parts, avionics systems, fuel and hydraulic systems, flight controls, power plant/propeller/APU assemblies, and structural components and GSE.

The objectives of this DMSMS effort would include:

· Proactively identify items with real/perceived/potential DMSMS issues and recommend solutions to obsolescence

· Validate alternative sources of supply and sources of repair, where appropriate, with the capability and data necessary to provide long-term sustainment for that item

· Forecast and evaluate future problems in supporting the C-130 aircraft that will impact the long-term aircraft sustainment for the next 10 years

· Develop cost and schedule-sensitive solutions to the forecasted problems

· Perform DMSMS evaluations that include all C-130H systems subsystems, assemblies and components for DMSMS problems to sustain the C-130H aircraft/systems for the projected total system life cycle of a 10 year service life

· Monitor to identify adverse supply and reliability trends and propose solutions for correction and report the results during quarterly Program Management Reviews (PMR).

· Identify all systems, components, parts, and material no longer obtainable or supportable with a known source of repair and replacement.

· List the C-130H systems, subsystems, assemblies, components, and associated OEM, OEM Commercial and U.S. Government Entity (CAGE), OEM part number, known alternate part numbers, nomenclature, reference designator or next higher assembly and quantity used per aircraft.

· Provide the total number of C-130H systems, subsystems, assemblies and components investigated, to include part numbers of the systems, subsystems, assemblies, or components affected, OEM, OEM CAGE, OEM part number, known alternate part numbers, nomenclature, reference designator or next higher assembly and quantity used per aircraft.

· Total number of part numbers, issues, submitted and/or proposed to the WR-PMO to alleviate or control current/potential issues (life of system stock buys/alternate part number replacement, establishing new source of repairs, etc.) and costs associated with Contractor proposed alternative solutions.

· Report trend systems, subsystems, assemblies, and components analyses, improvement actions including previously reported actions, updated actions, status on open actions, and close-out actions

4.7.11 Technical Studies and Reports

When directed by the WR-PMO, the Contractor shall conduct and provide technical studies. The Contractor shall submit ROM estimates to the WR-PMO for review, approval, and specific CLIN negotiations prior to starting any study/report activities. When a study is requested, it shall include (but is not limited to) engineering analysis, recommended options for implementation, delivery schedule and retrofit of aircraft, if required. The Contractor shall include a RA for studies, material, labor, schedule, non-recurring engineering, and other associated costs to implement recommended solutions. Studies will be submitted as requested by the WR-PMO. (CDRL A006, DI-MISC-80508B)

4.7.12 Time Compliance Technical Orders (TCTO), Service Bulletins (SB) The Contractor shall comply with TCTOs and Service Bulletins performing all required scheduled and unscheduled maintenance as directed by the PCO. Compliance data shall be entered in the Management Information System (MIS).

4.7.13 Aircraft Maintenance Planning

The Contractor shall schedule and manage all aircraft maintenance (short and long term) planning and all depot visits to maximize aircraft availability. The contractor shall interact with the AAF Maintenance Operations Squadron C-130 planner(s) during these planning phases. The Contractor shall provide to the U.S. Government an aircraft and engine 10 year depot maintenance schedule for out year funding and aircraft scheduling and planning.

4.7.14 Pre-Induction Meeting

The Contractor shall convene a face-to-face or telecom pre-induction meeting not later than thirty (30) calendar days prior to any depot induction as directed by the PCO. For face-to-face, the pre-induction meeting shall be convened at the depot facility into which the aircraft will be inducted.

4.8 Operations Support

4.8.1 Flight Operations

The Contractor shall ensure that, during actual aircraft operations, there is a minimum of one trained flight operations specialist on duty.

4.8.1.1 Flight Operating Procedures (FOP)/Ground Operating Procedures (GOP) The Contractor shall develop and recommend Flight Operating Procedures (FOP)/Ground Operating Procedures (GOP) IAW DCMA Instruction 8210 and obtain concurrence for implementation from the Government Flight Representative (GFR)/Ground Government Flight Representative (GGFR) and update annually.

The Contractor shall provide recommendations in the development of an Aviation Safety Standard Operating Procedure, for approval by the appropriate USG Aviation Safety Representative. This Plan shall comply with DCMA Instruction 8210.1 and the Afghanistan Aviation Procedures Guide. The Contractor shall provide these plans not later than ninety (90) calendar days after contract award and annually (CDRL A005, DIMGMT81580).

4.8.2 Scheduling

With input from flight operations and the training contractor (once implemented), the Contractor shall develop the monthly, weekly, and daily flying hour/maintenance schedules by aircraft tail number, and schedule aircraft for the required flight, planned/scheduled maintenance and inspections. The Contractor shall provide these schedules to NATC-A and AAF Operations for approval and shall include a minimum three (3) hour turn time for aircraft being scheduled to fly more than one (1) sortie, if required.

4.8.3 Reporting Scheduling Deviations

The Contractor shall track the monthly operational requirement against the actual monthly flying hours to monitor the flying hours. If an aircraft fails to meet its scheduled mission, the Contractor shall notify the COR, NATC-A and AAF Operations and report any scheduling deviations, such as Maintenance Late or Maintenance Abort. The COR will address on a case by case bases and arbitrate scheduling deviation determinations if needed and may use AFMCI 21-165 or other guidance. Deviations shall be reported on the MSR with the type deviation (Ground Abort, Air Abort or maintenance abort), description of failure causing the deviation, corrective action, and date of occurrence. Maintenance deviations to the Flying Hour Schedule shall not exceed a monthly rate of 20%. When an aircraft is scheduled as the dedicated AAF contractor trainer aircraft, the Contractor shall support this effort with all required Ground Support Equipment (GSE), test equipment and associated tools and the appropriate aircraft maintenance subject matter expertise.

The Contractor shall review the monthly flying hour requirements and adjust as necessary to plan for future increases in aircraft density and other pending changes. The Contractor shall use proper fleet management techniques to plan adequately for ISO and unscheduled maintenance activities. The Contractor shall attend all meetings to include the daily scheduling and production meetings. (CDRL A001, DI-MGMT-80368A)

4.8.4 Planning

The Contractor shall ensure all pre-mission, mission, and post-mission tasks are accomplished in accordance with applicable technical data, regulations/instructions, and local directives.

4.8.5 Aircrew Life Support Equipment (ALSE)

The Contractor shall ensure that, during actual aircraft flight operations, ALSE services are available. The Contractor shall provide, maintain, and repair Aviation Life Support systems. The minimum components are:

· High Altitude Oxygen Dispensing Systems

· Overnight/Bug-Out bag

· Life Rafts (if required for mission)

4.8.6 Flight Safety

The Contractor shall participate in all safety meetings. The Contractor shall participate in the review and analysis of safety-related incidents at the request of the GFR.

4.9 Maintenance

The Contractor shall develop an Organizational (O) and authorized Intermediate (I) level aircraft C-130H maintenance program, using all applicable C-130H1 Technical Orders, that is organized and operated in a fashion that resembles the USAF model found in Air Force Instruction (AFI) 21-101, Aircraft And Equipment Maintenance Management as required to successfully meet the aircraft availability requirements of this PWS. Maintenance support functions include:

· Organizational and authorized Intermediate level maintenance

· Quality Control

· Production Control

· Tool room

· Aerospace Ground Equipment (AGE)

· Storage and maintenance of aircraft -21 equipment

· Storage and maintenance of Armor Kits

· Back shop (as determine necessary by Contractor)

· Battle Damage Repair (BDR)

· Downed Aircraft Recovery (DAR)

4.9.1 Back-Shop Requirements Support

The contractor shall determine and develop back-shop capabilities as required to successfully meet the aircraft availability requirements of this PWS within the constraints of available work space within the MOB.

The contractor shall ensure adequate test and GSE equipment are serviceable and support intermediate-level maintenance capabilities as applicable.

4.9.2 Technical Publications Support

The contractor shall obtain and maintain all OEM/U.S. Government approved technical manuals including changes/updates for all Commercial off the Shelf (COTS) procured equipment to include AGE and specialized test and support equipment. The contractor shall also perform the following:

· Maintain currency of the technical publications and supplemental manuals, to include establishing and maintaining OEM subscription services or USG Technical Order Distribution Office (TODO) accounts for previously fielded and current aircraft configuration(s)

· Maintain C-130 Aircraft Country Standard Technical Orders (CSTOs) and Non-Standard Component Country Standard Technical Orders (CSTOs) when available

· Provide a “Help…

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