Attachment_5-PWS_20140506_Final.docx

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Material Support Integrator Federal contract opportunity
Solicitation number
FA8125-14-R-0001
Issued by
Department of the Air Force Materiel Command Lifecycle Management Center Tinker Air Force Base

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Attachment 5- Performance Work Statement (PWS) 6 May 14

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FA8125-14-R-0001-0003.pdf PDF
Responses_to_Questions_19_June_14.pdf PDF
FA8125-14-R-0001-0002.pdf PDF
Responses_to_Questions_13_June_14.pdf PDF
Addendum_to_Clause_52_212-1_Instruction_to_Offerors_Rev_1-30_May_14.pdf PDF
Responses_to_Questions_29_May_14.pdf PDF
FA8125-14-R-0001-0001.pdf PDF
Attachment_3-Cross_Reference_Matrix.docx DOCX document
Attachment_1-Addendum_to_Clause_52_212-1_Instruction_to_Offerors.pdf PDF
Exhibit_1_CUIL_Final_RFP_20140519.xlsx XLSX spreadsheet
ppi_tool.accdb —
Exhibit_2_Inventory_Management_List_20140519.xls XLS spreadsheet
Exhibit_3_POU-_locations_20140519.xlsx XLSX spreadsheet
RFP_FA8125-14-R-0001.pdf PDF
Attachment_2-Addendum_to_Clause_52_212-2_Evaluation_Factors_for_Award.pdf PDF
Redacted_Brand_Name_J A.pdf PDF
Wage_Determination_(19_June_13).pdf PDF
Exhibit_1_CUIL_Updated_Draft.xlsx XLSX spreadsheet
Conference_and_Site_Visit_Q A.docx DOCX document
Pre-Sol_Conference(P).pptx PPTX presentation
RSCTrainingCenterMapHandout.pdf PDF
Presoliciation_Conf_Information.pdf PDF
Presolicitation_Conf_Letter.pdf PDF
Wage_Determination_(19_June_13).pdf PDF
Exhibit_1_CUIL_Draft.xlsx XLSX spreadsheet
Addendum_to_Clause_52_212-1_Instruction_to_Offerors_PPT_201312018.pdf PDF
PWS.pdf PDF
Exhibit_3_POU_locations.xlsx XLSX spreadsheet
draft_RFP.pdf PDF
Addendum_to_Clause_52_212-2_(Rev_16Jan14)_(2).pdf PDF
Exhibit_2_Inv_Mngt.xls XLS spreadsheet
RFI_answers.docx DOCX document
draft_PWS.docx DOCX document
draft_Exhibit_1.xlsx XLSX spreadsheet
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Attachment 5-PWS

RFP: FA8125-14-R-0001

FA8125-14-R-0001

PERFORMANCE WORK STATEMEMT (PWS)

FOR THE

OKLAHOMA CITY AIR LOGISTICS COMPLEX (OC-ALC)

MATERIAL SUPPORT INTEGRATOR (MSI)

6 May 2014

PREPARED BY: 76MXSG/OBI

TABLE OF CONTENTS

SECTION I – DESCRIPTION OF SERVICES/GENERAL INFORMATION5
1.1BACKGROUND5
1.2SCOPE OF WORK5
1.3PROGRAM MANAGEMENT5
1.3.1Program Management Personnel5
1.3.2PM Duties6
1.3.3Listing of Contractor Employees6
1.3.4Meetings7
1.3.5Data7
1.3.6Schedule7
1.4INVENTORY MANAGEMENT7
1.4.1Inventory Management Improvement Report7
1.4.2Office Supplies8
1.4.3Change Process8
1.4.3.1Additions/Deletions of Common Use Items8
1.4.3.2Changes in MSI Common Use Item List8
1.4.4Disposal9
1.5NON-AUTOMATED INVENTORY MANAGEMENT9
1.5.1Delivery Non-Automated Orders9
1.5.2Non-Automated Delivery Documentation9
1.5.3Non-Automated Invoices10
1.6AUTOMATED INVENTORY MANAGEMENT10
1.6.1Automated Point of Use Databases (APUDs)10
1.6.2APUDs Changes10
1.6.3Supplier Updates10
1.6.4Delivery Automated Orders10
1.6.5Automated Delivery Documentation11
1.6.6Invoices11
1.6.7Weekly Cycle Count11
1.6.8Restock Inventory11
1.6.9Age Sensitive Stock11
1.7PERSONNEL ADMINISTRATION12
1.7.1Quality Assurance12
1.7.2Contractor Response Time12
1.7.3Quality Control Plan (QCP)12
1.7.4Continuation of Essential DoD Contractor Services During Crisis13
1.7.5Green/Affirmative Procurement Determination13
1.7.6Location and Hours of Work13
1.7.7Recognized Federal Holidays13
1.8ENVIRONMENTAL13
1.8.1Environmental Protection & Safety.13
1.8.1.1Material Safety Data Sheet/Safety Data Sheet (MSDS/SDS)14
1.8.1.2Hazardous Material (HAZMAT)14
1.8.1.3Air Quality Recordkeeping14
1.8.1.4Hazardous Waste14
1.8.1.5Discharges15
1.8.1.6Spills15
1.8.1.7Environmental Training16
1.8.1.8Battery Disposal16
1.9TRAINING & REGULATIONS17
1.9.1Operational Security17
1.9.1.1Quarterly Operational Security (OPSEC) Brief17
1.9.1Information Assurance (IA)17
1.9.2Foreign Object Damage (FOD)/Dropped Object Prevention (DOP) Briefing18
1.9.2.1(FOD)/(DOP) Certificate18
1.9.3Flight Line Training18
1.9.4Privately Owned Motor Vehicles (POV)18
1.9.5Common Access Card Holders19
1.9.6Contractor Badge19
1.9.7Restricted Area Badge Holders19
1.9.8Foreign National(s)20
1.9.9Contractor Manpower Reporting Language20
1.9.10Safety & Security20
1.9.11Voluntary Protection Plan21
1.9.12Emergency Procedures22
1.10PHASE IN/PHASE OUT PLAN22
1.10.1Phase-In Requirements22
1.10.2Contractor Phase-out Requirements22
2SECTION II – SERVICE SUMMARY (SS)22
2.1Service Summary Table22
3SECTION III – GOVERNMENT FURNISHED PROPERTY AND SERVICES 07021332
3.1Government Furnished Property (GFP) (Off-Base)32
3.1.1Loss of Government Property.33
3.1.1.1Contractor Liability33
3.1.1.2Report of Survey33
3.1.2GFP Identification Labels33
3.1.3GFP Records, Repairs, Replacement, Reports, Disposal33
3.2Shared Property33
3.2.1Shared Property of the Government (On-Base)33
3.2.1.1Shared Work Center Space34
3.2.1.2Shared Equipment/Materials34
3.2.1.3Shared Office Supplies34
3.2.1.4Modifications34
3.2.1.5Title34
3.2.1.6Return to Government34
3.3Government Furnished Services (On-Base)34
3.3.1Security Forces34
3.3.2Fire and Emergency Services34
3.3.3Emergency Medical Services34
3.3.4Utilities35
3.3.5Refuse Collection35
3.3.6Real Property Maintenance/Repair35
3.3.7Workspace35
3.3.8Local Area Network (LAN)35
3.3.9Computer Connectivity35
3.4Intangible Government Property (Patents, Data, Copyrights, Software, etc.)35
4SECTION IV- APPENDICES37
4.1Appendix A Acronyms37
4.2Appendix B GFP38
4.2.1SGFPMod091012AppBProperty07021338
4.3Appendix "C" Safety39
4.4Appendix D Applicable Documents43
4.5Appendix E45
4.6Appendix F Definitions46

SECTION I – DESCRIPTION OF SERVICES/GENERAL INFORMATION

BACKGROUND

The Oklahoma City Air Logistics Complex (OC-ALC) is comprised of five (5) major groups located in twenty seven (27) different buildings across six square miles at Tinker Air Force Base (TAFB). The number of buildings could increase over the life of this requirement. The groups perform a variety of aircraft, propulsion, and commodities related maintenance and support work. All of the groups require non aircraft shop support related items and Personnel Protective Equipment (PPE). Automated Point of Use (POU) devices are utilized by the Complex to issue these PPE and common use items such as drills, reamers, cutting tools, abrasives and common construction material in support of the maintenance, repair, and overhaul of aircraft, engines, commodities and production related equipment. The POU is an automated device using Automated Point of Use Databases (APUDs) to track and update the usage of items contained within the various POU devices. There are currently twenty (20) non-automated storage areas or cribs and 207 automated POU locations and 359 POU pieces of equipment containing trays or bins for distribution of materials. The number of automated POU locations is expected to increase during the life of this requirement. The contract will require the procurement of approximately 11K line items per month and the database generates approximately 20K transactions per month. The number of line items and transactions could increase over the life of this contract. The OC-ALC has a need for a Material Support Integrator (MSI) to effectively manage this requirement.

SCOPE OF WORK

The Contractor shall maintain a comprehensive program for the OC-ALC inventory management systems. The Contractor shall maintain day-to-day operations to include all labor, supervision, materials, tools, equipment, PPE, interim storage, transportation, and incidentals. The Contractor shall be responsible for obtaining material and supply agreements with individual vendors to provide all the PPE and materials identified in Exhibit 1, POU Common Use Item List (CUIL). The Contractor shall provide program management, strategic analysis for future needs, recommendations to increase efficiencies, recommendations for replacement of items which become obsolete, improve cost savings and ensure compliance with applicable laws, directives, and regulatory requirements.

PROGRAM MANAGEMENT

The Contractor shall establish and maintain program management practices throughout the period of performance. The Contractor shall provide contract administrative, management, technical, and financial support and work closely with the Government COR in contract execution. The Government will have visibility into the Contractors’ organization and techniques used in managing the program.

Program Management Personnel The Contractor shall assign a primary and alternate Program Manager (PM) that shall be responsible for all aspects of the contract. The primary and alternate PM shall be designated in writing (email is acceptable) to the (CO) and the COR within 2 business days from contract start date. The Contractor shall provide telephone numbers and email addresses of the PM and alternate(s) where these persons may be contacted. The PM or alternate shall have full authority to act for the Contractor on all matters relating to operation of this contract at Tinker AFB. The PM or alternate shall be available to meet on the installation with Government personnel designated by the Contacting Officer to discuss problem areas within 2 clock hours of the request. The Contractor shall provide a PM who can read, write, speak, and understand English.

PM Duties The PM shall maintain timelines, maintain and develop reports and be the liaison with the COR. The Contractor’s PM or alternate shall be available via e-mail or telephone during normal business hours, and respond to requests within 2 clock hours of the request of the CO and or COR to discuss problem areas. The PM shall support all meetings and telecoms, inspections, quality audits and financial budgeting and reporting requirements. The Contractor shall use documented communication such as email or other approved methods determined by the CO/COR.

Listing of Contractor Employees The Contractor shall provide an initial listing of Contractor employees’ names and position titles to COR prior to contract start date. The Contractor shall also provide an updated listing of personnel to the COR when employees affecting the work of this contract, status changes, or position changes within ten (10) work days.

The Contractor shall not employ persons on this contract if such employee is identified to the Contractor as a potential threat to the health, safety, security, and/or general wellbeing or operational mission of the installation and its population. The Contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest, nor shall the Contractor employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval according to the DoD 5500.7-R Joint Ethics Regulations (JER). In addition, the Contractor shall not employ any person who is an employee of the Department of the Air Force if such employment would be contrary to the policies contained in AFI 64-106, Air Force Industrial Labor Relations Activities. The Contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours, or deployment. Military Reservists and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the Contractor's ability to perform. Their absence at any time shall not constitute an excuse for nonperformance under this contract. The Contractor shall be prohibited from employing off-duty COR’s who are surveilling any contracts/subcontracts awarded to the Contractor. All contract employees depending on particular condition, occasion or place, or job assignment shall require professional, suitable attire. All Contractor employees shall conduct themselves in a professional, courteous manner. The selection, assignment, reassignment, transfer, supervision, management, and control of Contractor employees in performance of this PWS shall be the responsibility and prerogative of the Contractor; however, the Contractor shall comply with the requirements set forth in this PWS and Tinker AFB regulations concerning conduct of employees as referenced herein. The Contractor shall employ and maintain a technically trained and experienced work force.

Meetings The Contractor shall support all meetings and telecoms, provide status, and answer applicable questions as required by the COR or the CO. The Contractor PM or alternate shall attend a weekly scheduled meeting with Government personnel. The Contractor shall document and maintain records of all MSI meetings and conferences IAW Appendix E, Contract Data/Reports 01 Meeting Minutes. This shall include meeting agenda, minutes, attendees, and any recommendations or decisions.

Data The Government will have Unlimited Rights to and own all data and data files developed or implemented under this contract.

Schedule The Contractor shall adhere to all schedule timelines, delivery schedules, and administrative requirements to include scheduled on-time delivery of reports, data products, billing invoices, staffing of personnel, and action item completion.

INVENTORY MANAGEMENT

Through the use of Manual locations, POU devices, and APUD’s, the Contractor shall provide logistics and management support to order, purchase, accept, deliver, store, inventory, distribute common use items, and recommend replacements for obsolete/discontinued items by manufacturer to support tasks and services required by this PWS.

Inventory Management Improvement Report The Contractor shall provide a quarterly Inventory Management Improvement Report IAW Appendix E Contract Data/Reports 03 Inventory Management Improvement Report, to the CO and COR. Email format is acceptable. The Contractor shall use information gathered from non-automated inventory management and information generated from the Automated Point of Use Databases (APUDs) for automated inventory management while preparing the Inventory Management Improvement Report. The Contractor shall provide recommendations regarding system improvements, strategic sourcing, forecasting of requirements and adaptability to changing requirements. The report shall also include information regarding trends or anomalies of item usage. The report shall include identification and analysis of like products to support inventory reduction and product improvement in order to standardize RFP/Contract, List of Attachments, Exhibit 1, POU Common Use Item Price List. The Contractor shall report trends in usage via this report. At any time there is a 25% variance of common use items invoiced, positive or negative, based on the quarterly estimate provided in the RFP/Contract, List of Attachments, Exhibit 1, POU Common Use Item Price List, the Contractor shall include this information in the Inventory Management Improvement Report. The Contractor shall recommend substitute common use items for contract items that become obsolete from the manufacturer. The Contractor shall report when ELINs H001 thru H533 associated with the Sulzer Metco, Praxair, Buehler, and Struers items have reached or exceeded 85% of the quarterly estimate provided in RFP/Contract, List of Attachments, Exhibit 1, POU Common Use Item Price List.

Office Supplies The Contractor shall utilize the following website: http://www.abilityone.com/OA_HTML/ibeCZzpHome.jsp?sitex=10020:22372:US to verify and purchase office supplies in accordance with mandatory procedures for Ability One, formerly known as JWOD, products and place those supplies in the POU containers. The Contractor shall notify the CO and COR, within 2 business days if a mandatory source is unable to provide the supplies by the time required or the supplies are unsatisfactory. If the Ability-One product is more than 15% of the otherwise successful commercial offeror’s price, an exception to the Government’s mandatory use of the procurement procedures is not required for that item. Under the terms of this contract, the Contractor is not an agent of the United States Government (or any component, thereof) and shall not in any way represent that it is an agent of the Government. The Contractor shall not attempt to obligate the United States Government or Tinker AFB in any way.

Change Process Due to changing requirements, the common use items and/or routes may change due to Government relocation and addition or deletion of POU applications. These changes may be known and scheduled at contract award or may result from changes that are implemented after award via modification.

Additions/Deletions of Common Use Items Any changes in the Common Use Item List, Exhibit 1, will be logistically supported under this contract. The parties shall enter into negotiations, if necessary, to determine the impact of adding or subtracting list items to/from the Common Use Item List for coverage of the MSI requirement. Upon notification from the CO, the Contractor shall have 10 business days to return the item add list to the CO. The Contractor shall not effect such change until authorized by the CO. Approved substitutions later deemed unacceptable will unilaterally be replaced with the originally proposed item.

Changes in MSI Common Use Item List All items added to the MSI Common Use Item List will be issued as a contract modification by an Oklahoma City Air Logistics Center (OC-ALC) Administrative Contracting Officer. The following procedures shall be used for solicitation, negotiation, and award of item adds:

1) A Letter Request for Proposal (RFP) for item additions will be issued and will include a list of MSI common use items to be incorporated into the MSI Common Item List (Exhibit 1). The Contractor's proposal shall be furnished to the Contracting Officer (CO) within ten (10) working days from the date of the RFP.

2) Each item addition proposal shall include proposed pricing/cost by Exhibit Line Item Number (ELIN) on the spreadsheet provided by the Government.

3) The contractor shall submit the item add proposal via electronic means. The media shall be compatible with or saved as Microsoft Office 2007 suite or newer.

4) Upon receipt of proposal, the Government will evaluate the proposal. IAW FAR 15.403-3(c)(1), the contractor shall submit other than certified cost or pricing data in support of any proposal at the Government’s request. Other than certified cost or pricing data may include but not be limited to material costs or rates including labor hours, FA8125-14-R-0001 overhead, profit and G&A. This data will be used for proposal analysis IAW FAR 15.404-1(b).

5) The Government reserves the right to withdraw the RFP at any time prior to award. This decision shall be final and conclusive and shall not be subject to the Disputes clause or the Contract Disputes Act.

6) Bid and proposal costs shall not be a direct charge to this or any other Government contract.

7) Upon receipt of any fully signed and executed modification for item additions, the contractor shall furnish to the Government the services, materials, and data required at the price/cost set forth in the modification.

8) The contractor shall not effect such change until authorized by the ACO.

Disposal The Contractor shall dispose of all cartons, boxes, and packing materials ancillary to the Common Use Items in correct Government refuse containers or recycling containers immediately following stocking of items.

NON-AUTOMATED INVENTORY MANAGEMENT

Once the manual location is determined to be necessary by the COR, the Contractor shall receive manual orders through email from the manual locations. The Contractor shall ensure the items in the non-automated areas are available for use by OC-ALC personnel within 48 hours of receiving the order, with the exception of long lead time items. Long lead time items need to be identified to the COR within same 48 hours.

Delivery Non-Automated Orders The Contractor shall deliver non-automated orders to the designated manual locations. The Contractor shall schedule a delivery time if necessary with the shop POC to deliver the common use items. POCs can be identified by the COR as needed.

Non-Automated Delivery Documentation The Contractor shall provide delivery documentation using Common Use Item Form-001 (Contract Data/Reports 04), Parts and Material Receipt or COR approved Contractor format. The form shall be in item number (part number) sequence and provide the following information: Item number (part number), manufacturer, nomenclature, location/requesting POC, stock level, and quantity of each item re-stocked during the reporting period. Upon each delivery the Contractor shall have the delivery documentation verified and signed or stamped received by the receiving Government POC. All delivery documentation for the reporting period shall be provided semi- monthly via e-mail or other /COR approved electronic format. Documentation representing the first half of the month billing cycle shall be delivered no later than 5 business days from the end of the mid month cycle. The end of month cycle shall be delivered no later than 5 business days from end of the month billing cycle. The billing cycle reporting period shall be determined upon contract award, which will run from contract award and will run on a monthly cycle from award until end of contract.

Non-Automated Invoices The Contractor shall invoice each month in arrears of parts stocked and provide the invoice to the COR. For all parts included on the invoice, the Contractor shall provide CDR 05, Invoiced Parts List or COR approved Contractor format. The CDR shall include a parts list that is in item number (part number) sequence and provide the following information: Item number (part number), nomenclature, storage room location, and quantity of each item stocked during the reporting period.

AUTOMATED INVENTORY MANAGEMENT

The Contractor shall check, inventory and replenish the automated POU trays, bins, and cribs. During the stocking process, the Contractor shall ensure bins and containers are neat, orderly, and do not contain intermingled parts. The Contractor shall ensure the items in the automated POU devices are available for use by OC-ALC personnel when required.

Automated Point of Use Databases (APUDs) The Contractor shall be proficient in utilizing and analyzing the APUDs generated information for automated POU inventory management. The Contractor shall use the APUD information to plan, purchase and replenish common use items at all automated POU locations. The Contractor shall use all available reports in the APUD’s to prevent stock-outs, such as the Zero after Physical (ZAP) and the Fill to Max Reports. The Contractor shall be able to input the vendor and Vendor Item ID and set up restock reports to be sent to the appropriate parties. The Contractor shall also be able to change min/max levels, conversion factors and perform other actions for APUDs as necessary. In the event of APUD failure, the Contractor shall revert to a manual inventory process.

APUDs Changes The Contractor shall propose changes of the APUDs to the COR for approval via e-mail. Possible changes to the APUDs include min/max level changes, reports, conversion factors, and vendors. Upon approval of changes, the Contractor shall make approved changes within 10 business days to the APUDs. The Contractor shall not add any item to the APUDs without prior approval from the COR.

Supplier Updates In order to ensure all items are updated with the correct supplier in the database, the Contractor shall be required to update the supplier field to the Contractor’s desired supplier within 30 calendar days of contract award. Assistance will be provided by the POU office to eliminate any errors with the update.

Delivery Automated Orders The Contractor shall deliver items and stock to each automated bin, container, and storage room. The Contractor shall schedule a delivery time if necessary with the shop POC to stock bins, containers, and / or storage rooms. POCs can be identified by the COR as needed.

Automated Delivery Documentation The Contractor shall provide delivery documentation using Common Use Item Form-001 (Contract Data/Reports 04), Parts and Material Receipt or COR approved Contractor format. The form shall be in item number (part number) sequence and provide the following information: Item number (part number), manufacturer; nomenclature; storage room location, and quantity of each item re-stocked during the reporting period. Upon each delivery the Contractor shall have the delivery documentation verified and signed or stamped received by the receiving Government POC. All delivery documentation for the reporting period shall be provided semi- monthly via e-mail or other /COR approved electronic format. Documentation representing the first half of the month billing cycle shall be delivered no later than 5 business days from the end of the mid month cycle. The end of month cycle shall be delivered no later than 5 business days from end of the month billing cycle. The billing cycle reporting period shall be determined upon contract award, which will run from contract award and will run on a monthly cycle from award until end of contract.

Invoices The Contractor shall invoice each month in arrears of parts stocked and provide the invoice to the COR. For all parts included on the invoice, the Contractor shall provide CDR 05, Invoiced Parts List or COR approved Contractor format. The CDR shall include a parts list that is in item number (part number) sequence and provide the following information: Item number (part number), nomenclature, storage room location, and quantity of each item re-stocked during the reporting period.

Weekly Cycle Count The Contractor shall conduct a weekly cycle count inventory on two percent (2%) of all contracted common use items at each POU location. This shall be done utilizing the APUDs. If this feature is not functioning in APUDs, the Contractor shall pick two percent (2%) of the items to inventory and identify all discrepancies between the APUD’s stated count and the actual inventory count. The Contractor shall cycle count inventory of a different set of two percent (2%) items each week so within a one (1) year time frame all automated items have been inventoried. Contractor shall properly utilize the POU device physical module to ensure actual count is reflected in APUD’s.

Restock Inventory The Contractor shall restock all items in the POU device individually. They shall not be restocked as a package or carton and shall not exceed the bin or tray capacity. The Contractor shall stock the individual items to no more than the maximum level identified in APUDs. If excess stock is found in bin, the Contractor shall remove excess stock and return to allocated Contractor space listed under PWS Section III, until those items are required to replenish other POU devices. The Contractor Program Manager shall be responsible for notifying the COR of these occurrences.

Age Sensitive Stock When replenishing Age Sensitive Stock, the Contractor shall rotate older stock to the front area of bins with newer stock placed in the back area of bins. If the Age Sensitive Stock is past its expiration, the Contractor shall remove and replace the stock. This stock shall be returned to the associated crib within 4 hours.

PERSONNEL ADMINISTRATION

The Contractor shall be responsible for the employment, training, guidance, and supervision of qualified personnel to accomplish the Material Support Integrator (MSI) effort. The Contractor shall ensure employees have the ability to clearly read, write, and speak English. The Contractor shall ensure all Contractor employees are easily recognizable as Contractor employees, with some type of visible apparel, for example a lanyard or shirt with company name, The Contractor shall ensure Contractor employees maintain a professional appearance and appropriate safety attire. The Contractor shall wear the Personnel Protective Equipment (PPE) required by each shop area while performing all services required by this contract. The Contractor shall provide the Government initial and updated lists of Contractor employee’s names that will be performing duties under this contract.

The Contractor and all their employees shall be required to identify themselves as Contractor personnel by introducing themselves or being introduced as Contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. In addition, the Contractor and all their employees shall identify themselves as Contractor employees in telephone conversations and in formal and informal written correspondence.

Quality Assurance According to the contract’s inspection clause, the Government will evaluate the Contractor’s performance under this contract. The Contracting Officer Representative (COR) is a representative of the Contracting Officer (CO) and will participate in the administration of this contract. Any matter concerning a change to the scope, prices, terms, or conditions of this contract shall be referred to the CO. All services to be performed by the Contractor during the period of this contract will be subject to review by the CO or COR.

Contractor Response Time The Contractor shall provide written response addressing the root cause; corrective action and preventive action(s) in the case contract requirements are not met. The Contractor shall be given 5 working days to answer a submitted Corrective Action Report (CAR), Performance Action Report (PAR) and Customer Complaint (CC).

Quality Control Plan (QCP) The Contractor shall provide a written QCP IAW Appendix E Contract Data/Reports 02 Quality Control Plan, to the COR and the CO for approval no later than 30 business days after contract start date. The CO will notify the Contractor of approval or required modification no later than 30 business days after QCP submittal. The Contractor shall make appropriate modifications at no additional cost to the Government. The QCP shall include a description of the inspection system to cover all services listed in the service summary. The description shall include specific methods to be used for identifying and preventing defects in the quality of services. The Contractor shall keep records of inspections and make them available to the COR throughout the contract performance period.

Continuation of Essential DoD Contractor Services During Crisis This requirement has been determined not to be essential and does not require continued support during a crisis as defined in DFARS 252.237-7023.

Green/Affirmative Procurement Determination Green/Affirmative Procurement has been determined to be applicable to this Performance Work Statement. The “Recovered Materials Determination Form” (RMDF) is used to clearly identify items listed in the Comprehensive Procurement Guidelines (CPG) that are included in a procurement action. The Contractor shall use the RMDF in consideration of energy efficiency and environmentally preferable purchasing (EPP) for the procurement action, and document the use of applicable exemptions taken for the CPG items identified. The Contractor shall provide the COR a list of ELIN’s that are covered by the RMDF within ten (10) business days of contract award or contract modification. The Contractor shall complete the RMDF and send copy via email to the COR within ten (10) business days.

Location and Hours of Work The Contractor shall perform work at TAFB. Normal Government workdays include Monday through Friday, except United States (US) Federal Holidays. Normal business hours begin at 5:45 A.M. Central Standard Time (CST) or Central Daylight Time (CDT) and ends at 4:00 P.M. CST or CDT. However, surge requirements may necessitate performance in excess of regularly scheduled work hours. Contractors shall ensure they can provide for this type of contingency. The Government is not liable for overtime payment should the Contractor elect to work in excess of the scheduled hours.

Recognized Federal Holidays New Year's Day, Martin Luther King Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day. If the holiday falls on a Saturday, it is observed on Friday. If the holiday falls on Sunday, it is observed on Monday

ENVIRONMENTAL

Environmental Protection & Safety.

The Contractor shall be knowledgeable of and comply with all applicable federal, state and local laws, regulations, instructions and requirements regarding environmental protection and occupational safety and health. The Contractor shall comply with any laws, instructions or regulation changes during the term of this contract.

Contractors shall be compliant with Air Force Instruction (AFI) 32-7086, “Hazardous Materials Management”, Tinker AFB procedures per Tinker Air Force Base Instruction (TI) 32-7004, “Hazardous Waste Management”, and Complex procedures per OC-ALC OI 32-7004 “Hazardous Waste Management Program” , OC-ALC OI 32-7 “Hazardous Material Management Program” and OC-ALC OI 32-101 “Air Quality Record Keeping Procedure”.

Material Safety Data Sheet/Safety Data Sheet (MSDS/SDS) The Contractor shall not transport or use any chemical, material or substance used in the performance of this PWS on Tinker AFB before written approval is provided by 72 ABW/CEAN, Natural Infrastructure Management (Environmental Compliance). The Contractor shall be responsible for submitting all material safety data sheets (MSDSs) or safety data sheets (SDSs) to 72 ABW/CEAN. Contractor shall comply with the effective dates for SDS requirements in accordance with the Occupational Safety and Health Administrations (OSHA) Hazardous Communication Standard, Title 29, Code of Federal Regulation (CFR) Part 1910.1200. Contractor shall maintain copies of manufacturer MSDSs/SDSs for all chemicals and MSDSs/SDSs shall be readily accessible at all times by Contractor personnel as well as government employees.

Hazardous Material (HAZMAT) If the Contractor occupies space (i.e. stores HAZMAT) on Tinker AFB, the Contractor shall comply with applicable federal and military procurement policies in accordance with (IAW) Air Force Instruction (AFI) 32-7086, “Hazardous Material Management” and OC-ALC OI 32-7 “Hazardous Material Management Program”. The Contractor shall obtain access to the standardized Air Force HAZMAT tracking system and manage HAZMAT within the system. The Contractor shall be responsible for submitting an AF Form 3952 through the standardized Air Force HAZMAT tracking system. The Contractor shall establish and reconcile the inventory. The Contractor shall print the standardized Air Force HAZMAT tracking system bar code labels and apply the labels to containers of HAZMAT so that the Occupational Safety and Health Administration (OSHA) compliant labels are not covered. Any failure to comply with proper HAZMAT management procedures shall be reported to the contracting officer representative (COR) who shall notify 776 MXSS/MXDEB, OC-ALC Environmental and Occupational Health Compliance.

Air Quality Recordkeeping The Contractor shall be responsible for specific recordkeeping and reporting requirements, when applicable, mandated by Tinker Air Force Base Facility-Wide Operating Permit IAW OC-ALC OI 32-101, “Air Quality Record Keeping Procedure”. The contracting officer representative (COR) will contact the Unit Environmental Coordinator (UEC) for environmental requirements. The Contractor shall submit all applicable records on a monthly basis to the COR no later than the third (3rd) day of the month following the reporting period. If the 3rd day of the month is a weekend or holiday, the logs are required by the last business day 'PRIOR' to the 3rd. The COR will forward the records to the UEC no later than the 4th day of the following month or the first subsequent business day. Contractor shall maintain a signed copy of the form(s) required per OC-ALC OI 32-101 on site for one (1) year.

Hazardous Waste The Contractor shall dispose of contaminated solid waste, spent or processed chemical solutions, used rags and hazardous waste in Government furnished waste containers in accordance with (IAW) Tinker Air Force Base Instruction (TI) 32-7004, “Hazardous Waste Management” and OC-ALC OI 32-7004, “Hazardous Waste Management Program”.

The Contractor shall be responsible for the Initial Accumulation Point (IAP) within the Contractor assigned space. The IAP shall be under the direct control of the Contractor who generates the waste. Before accumulation begins, the Contractor shall ensure appropriate hazard labels are affixed to Government furnished waste containers as specified in 49 Code of Federal Regulation (CFR) 172.400. Management procedures for IAPs include written weekly inspections and reporting. When the container has been filled, the Contractor shall seal the container, mark the Certified Filled Date on the container label using an indelible pen, place the container at a designated pick up location, and call the Hazardous Waste Management Facility (HWMF) at 734-3285 for pick-up service. The Contractor shall ensure the HWMF picks up the container within three (3) calendar days after the Certified Filled Date. If container is not picked up within three (3) calendar days, Contractor shall notify the contracting officer representative (COR) who will notify 776 MXSS/MXDEB, OC-ALC Environmental and Occupational Health Compliance.

The Contractor shall perform written weekly inspections using Tinker AFB IMT Form 487, Initial Accumulation Point Management Aid. Weekly denotes once per working week. The Contractor shall submit Tinker AFB IMT Form 487 on a monthly basis to the COR no later than the third (3rd) day of the month following the reporting period. If the 3rd day of the month is a weekend or holiday, the logs are required by the last business day 'PRIOR' to the 3rd. The COR will forward the form(s) to the UEC no later than the 4th day of the following month or the first subsequent business day. Contractor shall maintain a signed copy of the form(s) on site for one (1) year.

Discharges Any discharges into Tinker’s industrial waste treatment plant (IWTP) or sanitary sewer shall be approved and done in accordance with Tinker Industrial Waste Water Discharge Permit as instructed by 72 ABW/CEAN, Natural Infrastructure Management (Environmental Compliance). The contracting officer representative (COR) will submit the required notice of intent documentation to the unit environmental coordinator (UEC) for 72 ABW/CEAN approval. The Contractor shall maintain records of written approval issued by 72 ABW/CEAN for discharges into IWTP and sanitary sewer.

Spills Upon occurrence of any spill that could enter the storm system or cause any harmful environment effects, the Contractor shall immediately call 911 to report the incident. When possible, the Contractor shall use a base telephone to receive help from Tinker AFB 911. If using a cell phone, the Contractor shall request Tinker AFB 911. The Contractor shall immediately report all environmental violations to the contracting officer representative (COR) and unit environmental coordinator (UEC). The Contractor shall provide five (5) copies of a typed or written report about the incident within four (4) clock hours as follows:

One (1) copy to the contracting officer (CO), two (2) copies to the COR, a copy for Unit Environment Coordinator (UEC) and a copy for record. The format of the report shall be left up to the Contractor, but the report shall contain the following information:

1.) Name and contact number of person reporting the spill 2.) Date and time of incident 3.) Location and source of spill 4.) Substance or pollutant spilled 5.) Amount spilled and rate of discharge 6.) Any damages or injuries involved 7.) Extent of area impacted 8.) Potential hazards 9.) Actions taken 10.) Organizations contacted 11.) Remarks Section - that addresses the cause of the spill (e.g. human error, equipment, etc.) and whether 911 was called and which agencies responded.

Environmental Training Contractor personnel performing duties in the service of this PWS shall have training that acquaints the person with the details of Resource Conservation Recovery Act (RCRA) regulations in 40 CFR 260 through 279; applicable State Laws and regulations; DoD, Air Force and local requirements and in annual refresher classes, updates the person on changes to those rules. This training can be obtained through creditable training institutions or companies. All training will be approved by 72 ABW/CEAN, Natural Infrastructure Management (Environmental Compliance). Prior to obtaining training, the Contractor shall provide the name of the training institution or company and course description to the contracting officer representative (COR) for approval within ten (10) calendar days after contract award date. Once written approval is received from the COR, the Contractor shall provide the environmental training certificates for employees performing duties in the service of this PWS to the COR within thirty (30) calendar days after contract award date. Annual refresher training certificates for the employees managing the initial accumulations points (IAPs) shall be provided to the COR, within ten (10) calendar days after each option year renewal. The COR will forward a copy of the certificates to the unit environmental coordinator (UEC).

Battery Disposal Batteries shall be used in the performance of this PWS.

Batteries purchased shall have a manufacturer material safety data sheet (MSDS) or safety data sheet (SDS). The Contractor shall submit to the COR, ten (10) calendar days after contract award date, a MSDS/SDS for each type of battery to be used in performance of this PWS. Contractor shall comply with the effective dates for SDS requirements in accordance with the Occupational Safety and Health Administrations (OSHA) Hazardous Communication Standard, Title 29, Code of Federal Regulation (CFR) Part 1910.1200. The COR shall forward all MSDS submittals to 72 ABW/CEAN, Natural Infrastructure Management (Environmental Compliance) for approval. The Contractor shall not transport any batteries on Tinker AFB before written approval is provided by 72 ABW/CEAN. Contractor shall maintain copies of manufacturer MSDSs/SDSs for all batteries and MSDSs/SDSs must be readily accessible at all times by Contractor personnel as well as Government employees. The Contractor may recycle or dispose of the batteries removed from the equipment serviced by the terms of this contract. The Contractor must provide a certificate of recycling or a letter stating what the company will do with the batteries as far as disposal. A copy of the certificate or letter must be provided to and approved by Tinker AFB’s Hazardous Waste Program Manager, 72 ABW/CEAN, ten (10) calendar days after contract award date. A copy of the letter will be put in the contract file. The Contractor shall report the quantity of batteries, in pounds, sent for recycling on a monthly basis by providing an email or a copy of the actual certificate of recycling to the COR no later than the third (3rd) day of the month following the last business day of the month. The COR will forward the information to the Hazardous Waste Program Manager, 72 ABW/CEAN.

Explosion proof (EX) and spark proof (EE) batteries can be swapped one for one with the manufacturer. The Contractor shall keep track of those batteries and provide documentation to the COR that they were sent back to the manufacturer.

TRAINING & REGULATIONS

Operational Security In accordance with Operations Security (OPSEC) AFI 10-701, para 4.1, all Air Force personnel (military, civilian and Contractors who have access to mission critical information require a general knowledge of threats, vulnerabilities and their responsibilities associated with protecting critical information. This is accomplished through initial and recurring annual OPSEC training. Contractors must receive initial training within 90 calendar days of initial assignment to a contract with OPSEC requirements. AFI 10-701 para. 5.2.4. OPSEC The COR will provide OPSEC training or training materials to contract employees within 90 calendar days of employees’ initial assignment to the contract. If Contractors have access to Government computer systems, tech orders and/or weapon systems, these briefings are required. The COR will provide a description of Critical information.

Quarterly Operational Security (OPSEC) Brief All Contractor personnel working on base in the OC-ALC Group areas shall be required to read the OC-ALC Quarterly OPSEC briefing. The COR will ensure that the OPSEC brief is available for review by the Contractor. The Contractor shall provide a report within five (5) calendar days after receipt, with employee name and date of review to the COR. IAW AFI 31-401 Information Security, Chapter 8, Para 8.9 - 8.9.5, AFI 31-601 Industrial Security, Chapter 3, Para 3.3, AFI 10-701 Operations Security, Chapter 4, Para 4.1 - 4.2 and 76 MXW OI 31-1, OC-ALC Security, Para 4.2

0. Information Assurance (IA) All Contractor personnel shall successfully complete IA training prior to obtaining access to network. IA training will be given to the Contractor by the COR. All contract personnel shall comply with IA policies and revisions. Within two (2) hours of termination notice, the Contractor shall contact the 72nd Communications Squadron to revoke network access of terminated personnel. The 72nd Communications Squadron reserves the right to terminate the Contractor’s access to the Tinker network at any time to preserve the integrity of the local network.

Foreign Object Damage (FOD)/Dropped Object Prevention (DOP) Briefing The Contractor shall have personnel working in or around Maintenance Production Shops including Ramp areas on Tinker AFB.

The Contractor shall keep the work areas clean and neat in accordance with Industry Standards, Occupational, Safety and Health Administration (OSHA), fire and safety standards and this PWS. Foreign Object Damage (FOD) and Dropped Object Prevention (DOP): Contractor personnel who, in performance of their assigned duties on this contract, work in or travel through areas near operational and production aircraft, engines, munitions, missiles, drones, space systems, support equipment, Aerospace Ground Equipment (AGE), trainers and the contactor personnel operating vehicles and equipment on flight lines, runways, taxiways, parking ramps and in aircraft hangers and maintenance areas are required to receive FOD and DOP training and to comply with AFI 21-101, Air Force Materiel Command (AFMC) Sup 1, Chapter 14, paragraph 14.19 and TAFBI 21-449, Foreign Object Damage (FOD) and Dropped Object Prevention (DOP) Programs. The Contractor can request a copy of the FOD Training and Prevention DVD from the COR or the training can be obtained at following website http://www.youtube.com/watch?v=tYcbodjFPnM.

(FOD)/(DOP) Certificate The Contractor shall have personnel working in or around Maintenance Production Shops including Ramp areas on Tinker AFB.

While performing contract services in or around Maintenance Production Shops including Ramp areas, the Contractor and personnel shall acknowledge the Foreign Object Damage (FOD) and Dropped Object Prevention (DOP) training by viewing the COR provided DVD and providing a Contractor devised certificate to the COR for each employee within ten (10) calendar days of contract award. The certificate(s) shall have the title of the training, name of the person who received the training and the date. The Contractor shall also ensure that all new employee(s) view the FOD/DOP Training DVD and provide a Contractor devised certificate of training to the COR prior to starting work in the 76 MXW shops. Annually, the Contractor and personnel shall be required to review the FOD/DOP Training DVD and provide an updated Contractor devised certificate of training to the COR.

Flight Line Training Flight-line driver training (for purposes of this PWS flight line and ramp are equivalent) shall be required for personnel who must drive on the flight-line. This training includes initial and refresher training courses. Contractor shall designate personnel required to have flight line training to the COR within ten (10) calendar days after contract start date. The COR will be the POC and will help facilitate the process of obtaining the flight line license. The Contractor shall be responsible for updating the list of personnel in need of flight line training as necessary. The Government will provide adequate training and instruction for personnel to perform designated flight line tasks IAW TAFBI 13-202, Airfield Driving Instruction.

Privately Owned Motor Vehicles (POV) Contractor personnel shall comply with the directives pertaining to operation of POVs on Tinker AFB OK per AFI 31-204 (in its entirety), Motor Vehicle Traffic supervision. The Contractor shall comply with TAFBI 24-301 (in its entirety) for the operation of POVs within B3001.

Common Access Card Holders Contractor personnel shall require access to Tinker Air Force Base Tinker Domain under this PWS.

Contractor personnel requiring access to Tinker Air Force Base and Government computer system (Tinker Domain) shall possess a “Common Access Card” (CAC). The COR will be the point of contact (POC) throughout the approval process up to receiving the CAC card. The Contractor shall have at least a favorable rating in the National Agency Check (NAC) system. The NAC process can take up to 60 calendar days or more.

Once all required paperwork is completed and verified for the National Agency Check (NAC), the COR will direct the Contractor to a trusted agent (TA) in order to obtain their CAC card through the Contractor verification system (CVS)/Trusted Associate Sponsorship System (TASS).

In order to gain access to the Tinker Domain, upon receipt of the CAC card the user shall fill out and digitally sign an Appointment Termination Record, Tinker AFB Form 532. The form will then be routed through Group and IT security managers for coordination. Once access to the Tinker Domain is granted the Contractor shall complete all required Information Assurance Training before full access is granted. All CAC cards shall be returned to the Pass and ID office upon the completion of the contract, or the contracted employee is no longer associated with the contract. The CAC card shall be issued, displayed, and surrendered IAW Installation Physical Security Program, TAFB PLAN 31-101, Integrated Defense Plan. (access to TAFB PLAN 31-101 document is restricted to security managers). The Contractor shall provide the COR with copies of the turn-in receipts by either US Postal Service or email within ten (10) days after contract completion.

Contractor Badge Contractor personnel shall require Contractor badge(s). Contractor badges may be issued if contract exceeds 60 calendar days and it is determined renewal of 30-day pass is not appropriate.

The COR will be the POC. Contractor personnel requiring badges shall complete an Application for AFMC Identification Card, AFMC Form 496 and submit it to Pass and ID (bldg 6611, 405-734-7328). A copy of the contract and a Form 577 must be on file at Pass and ID. The Government will provide a completed "Identification Credential" (AFMC Form 387), which shall be displayed and surrendered IAW Tinker Air Force Base Plan 31-101, Integrated Defense Plan (TAFB IDP 31-101) (access to this document is restricted to security managers). All AFMC Form 387 badges shall be returned to Pass and ID, Building 6611, upon completion of the contract or at the end of each option year.

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