Attch_1E_-_Westover_PWS_Tab_E_Final_20_Jan_15.pdf

TAB E

TRANSIENT AIRCRAFT

TABLE OF CONTENTS

SECTION TITLE PARA PAGE

E.......................... Description of Services .......................................................................... ...................... E-2 Overview .......................................................................................... E1 ................. E-2 Transient Alert Control ..................................................................... E2 ................. E-2 Arrival Services ................................................................................ E3 ................. E-2 Processing Services .......................................................................... E4 ................. E-2 Departure Services ............................................................................ E5 ................. E-3 Emergency and Contingency Services.............................................. E6 ................. E-3 Program Management ....................................................................... E7 ................. E-3 Manning Levels ................................................................................ E8 ................. E-4 Other Services................................................................................... E9 ................. E-4

TECHNICAL EXHIBITS PAGE

E-TE-1 ................. Service Delivery Summary ............................................................................... E-5 E-TE-2 ................. Workload Estimates .......................................................................................... E-6 E-TE-3 ................. Data Deliveries .................................................................................................. E-7 E-TE-4 ................. Government-Furnished Items ............................................................................ E-8 E-TE-4a ................. Government Furnished Facilities..................................................................... E-8 E-TE-4b ................. Government Furnished Equipment .................................................................. E-8 E-TE-4c ................. Government Furnished Equipment (Special Conditions) ................................ E-8 E-TE-4d ................. Government Furnished ADPE/Copier ............................................................. E-8 E-TE-4e ................. Government Furnished Telephones ................................................................. E-8 E-TE-5 ................. Technical Acronyms/Definitions ...................................................................... E-9

Westover ARB Base Operations Support E - i Performance Work Statement, Tab E

TRANSIENT AIRCRAFT

DESCRIPTION OF SERVICES

E1 Overview. The Ktr shall perform transient aircraft services to include transient alert control, arrival services, processing services and departure services as described in this PWS. The Ktr shall perform specific tasks within the time frames established to meet transient aircraft arrival, processing and departure schedules. Airfield Management Operations (AMOps) will establish the order of priority in which the aircraft will be serviced when servicing conflicts arise.

Employees performing transient aircraft services must have current and valid professional aircraft maintenance certifications which validate knowledge of aircraft practices and procedures. Experience with aircraft in the current U.S.

inventory recommended. Formal training in AF Aircraft Maintenance training courses such as: Maintenance Qualification Training Program (Aircraft Helper); Transition/En-Route Course; Air Force Aircraft Maintenance Specialist Course; or their civilian equivalents shall be completed. Alternatively, individuals who possess an appropriate FAA Certification are considered to be qualified. The Ktr is responsible for maintaining employee qualifications and providing annual training and certifications for new employees to perform aircraft services. Records of training, licenses, qualifications and certifications shall be maintained by the Ktr and made available to the government upon request.

E1.1 Hours of Operations. The Ktr shall provide Transient Aircraft services as follows:

Normal Duty hours Monday thru Sunday 0700L - 2300L

Outside of normal duty hours, the Ktr shall be on call on a 24 hour/ 7 day per week basis, including holidays as identified in Tab A, paragraph A5 to perform unscheduled mission or emergency requirements.

E1.2 Personnel. Employees performing transient aircraft services must have current and valid professional aircraft maintenance certifications that validate knowledge of aircraft practices and procedures. Experience with aircraft in the current U.S. inventory recommended. Formal training in AF Aircraft Maintenance training courses such as: Maintenance Qualification Training Program (Aircraft Helper); Transition/En-Route Course; Air Force Aircraft Maintenance Specialist Course; or their civilian equivalents shall be completed. Alternatively, individuals who possess an appropriate FAA Certification or an Airframe and Power Plant license are considered to be qualified. The Ktr will ensure assigned personnel are qualified and certified to sign off AFTO Form 781A Red X, In Accordance With (IAW) 00-20-1 and Air Force Instructions (AFI) 21-101. The Ktr shall provide a copies of resumes for approval. (See A-TE-3-A01)

E1.2.1 The Ktr is responsible for maintaining employee qualifications and providing annual training and certifications for new and current employees to perform aircraft services. Records of training, licenses, qualifications and certifications shall be maintained by the Ktr and made available to the government upon request.

E2 Transient Alert Control. The Ktr dispatches personnel to prepare for aircraft arrival and departure when requested and ensures coordination with Airfield Management for fuel delivery IAW applicable aircraft refuel/defuel TOs, job guides and checklists. (See E-TE-1, SDSE01 and SDSE02)

E2.1 Coordinations. The Ktr shall establish a transient alert control system that coordinates parking locations, and maintenance or service requirements with AMOps and the Maintenance Operations Center (MOC), as required, to ensure timely arrival of qualified maintenance specialists or parts and materials when required. The Ktr shall coordinate all towing of aircraft with Tower and AMOps.

E2.2 Notifications. The Ktr shall notify AMOps and MOC, as required, of changes in aircraft status and when aircraft are ready for flight crew.

E3 Arrival Services. (See E-TE-1, SDSE07)

E3.1 Preparation. The Ktr shall perform pre-arrival preparation to include removing Foreign Object Debris/Damage (FOD) from transient alert parking and work areas. Prior to aircraft arrival, pre-positioned fire extinguisher, ladders, chocks, boarding ramps, ground wires, and all support equipment shall be in position. (See E-TE-1, SDSE03).

E3.2 Meet Aircraft. The Ktr shall meet transient aircraft upon arrival in “FOLLOW ME” vehicle at the designated taxiway prior to the aircraft turning off the runway and lead the aircraft into the assigned parking spot.

Westover ARB Base Operations Support E - 1

E3.3 Marshall Aircraft. The Ktr shall provide personnel certified to marshal the aircraft IAW applicable directives and ensure they are in position to meet the aircraft at the assigned parking spot upon aircraft arrival. The Ktr shall account for all marshalling equipment IAW, AFI21-101_AFRCSUP_I, Aircraft and Equipment Maintenance Management.

E3.4 Park Aircraft. The Ktr shall park transient aircraft IAW applicable guide to include, wheel chocks, gear lock pins, egress and safety pins (as required), and checking for hot brakes. For aircraft containing explosive devices, such as egress, jettison, and flare systems, the Ktr shall ensure aircraft commander documents that all systems are made safe. The Ktr shall ensure aircraft commander properly documents locations of explosive devices, safety devices and precautions to be observed.

The Ktr shall properly annotate applicable forms.

E3.5 Ground Aircraft. The Ktr shall ground aircraft IAW TO 00-25-172, Ground Servicing of Aircraft and Static Grounding/Bonding, Section III.

E3.6 Debrief Aircrew. The Ktr shall debrief the aircraft commander on aircraft status and service requirements and jointly document all discrepancies IAW AFI 21-101, Aircraft and Equipment Maintenance Management, and T.O. 00-20-1, Aerospace Equipment Maintenance, Inspection, Documentation, Policies and Procedures.

E3.6.1 Fleet Services. The Ktr shall coordinate all fleet service requests from transient aircraft with AMOps. Providing Fleet Services is not the responsibility of the Ktr.

E3.7 Chutes. The Ktr shall retrieve deployed deceleration chutes, secure deployed chutes in travel pods.

E3.8 Support Equipment. The Ktr shall connect, operate, support and maintain equipment as required by applicable aircraft TOs. The Ktr shall inspect for FOD and install pitot tube, inlet and exhaust covers as required by applicable aircraft TOs. On applicable aircraft, the Ktr shall check for hydrazine leaks and notify the fire department, AMOps, Bio-environmental Engineering and Public Health when hydrazine leaks are discovered.

E4 Processing Services. The Ktr shall perform processing turn-around inspection services on all transient aircraft as directed by the aircraft commander and initiate proper documentation for reimbursement if applicable. The Ktr shall perform all servicing actions included on the aircraft checklists and complete all aircraft forms documentation IAW applicable TOs.

(See E-TE-1, SDSE04 and SDSE07).

E5 Departure Services. The Ktr shall perform departure services required by the aircraft applicable checklists, perform end of runway IAW TO 00-5-1 inspect parking and work area(s) for FOD, and remove all support equipment from the parking area. The Ktr shall remove snow and ice from around aircraft and deice transient aircraft when requested by Aircraft Commander IAW T.O. 42C-1-2 or applicable aircraft technical data. Deicing will be coordinated and requested through the MOC and shall be initiated within 30 minutes of request. Ensure coordination for removal of deicing fluid from localized area IAW local directives. (See E-TE-1, SDSE05, SDSE07 and SDSE08)

E6 Emergency and Contingency Services. The Ktr shall provide services in response to emergency and contingency situations, to include accident and rescue operations, civil disturbances, natural disasters and military peacetime and wartime contingency operations or exercises. The Ktr shall respond to actual emergencies IAW special disaster preparedness plans as directed by checklists, the Contracting Office, or requested by Command Post, AMOps or MOC. AMOps will establish priorities in the activation or exercise of multiple contingency plans generating conflicting support requirements. (See E-TE-

1, SDSE09).

E6.1 The Ktr shall be directed by AMOps on required actions when emergencies arise on runway/ taxiways. For example:

towing of disabled aircraft, or use of a “FOLLOW ME” vehicle for radio contact with the control tower to lead emergency teams to disabled aircraft).

E6.2 Aircraft hi-jack or unauthorized aircraft landing incidents or exercises. The Ktr shall block accesses to runways and taxiways as directed by AMOps.

E6.3 Disaster Preparedness Plan. The Ktr shall tow transient aircraft and equipment from the affected areas of disaster and leave the area until the all clear signal is given as directed by the fire department or on-scene commander. When the Ktr is directed to clear the area, the Ktr will not be held liable for delays caused by the exercise.

Westover ARB Base Operations Support E - 2

E7 Program Management. The Ktr shall perform program management functions IAW T.O. 00-20-1, Aerospace Equipment Maintenance, Inspection, Documentation, Policies and Procedures. KTR shall also maintain a custodial equipment file, tool control program, perform daily use inspection for all vehicles and support equipment; and monitor the delivery and pick up of aerospace ground equipment in the transient alert area for compliance with required inspections and repairs IAW AFI 21-101. Ktr shall obtain necessary parts for transient aircraft through base supply by coordinating with AMOps, with notification to the MOC, and maintain a log of all arrivals and departures to include, as a minimum, the number of arrivals and departures per day, totaled for each month. A record of arrivals and departures shall specify aircraft by type, and time of day of arrival and departure. The Ktr shall use AF Form 861, Base Transient Job Control Number Register, to record this information IAW AFI 21-101, Aircraft and Equipment Maintenance Management, and T.O. 00-20-1, Chapter 8, Paragraph 8,2,6. Finally, KTR shall maintain a T.O. file IAW T.O. 00-5-1, AF Technical Order System, and the AFRC SUP thereto. (See E-TE-1, SDSE06, E-TE-3, E01)

E7.1 Foreign Object Debris/Damage (FOD) and the Dropped Object Prevention Program (DOPP). The Ktr shall ensure compliance with the FOD and DOPP IAW AFI 21-101 and applicable guidance. The Ktr manager for transient alert is designated as FOD Monitor. The Ktr manager or designated representative shall attend all base FOD meetings.

(NOTE: Procedures for ensuring an effective FOD program shall be specified in the Ktr’s quality control plan.)

E7.2 Safety. The Ktr shall ensure tasks and programs comply with the applicable safety directives IAW AFI 91-203 Air Force Consolidated Occupational Safety Information.

E7.3 Tool Control Program. The Ktr shall maintain a positive tool and equipment control program IAW AFI 21-101, Aircraft and Equipment Maintenance Management, AFI 21-105, Consolidated Tool Program, and the 439th AWI 21-105, Consolidated Tool Program, to preclude tools and equipment being left in or around aircraft. The Ktr shall ensure all tools are marked to readily identify them as the Ktr’s equipment and tool inventories will be accomplished and documented at the beginning of each shift, prior to departing the job site, and at the end of each shift. This program shall be documented in the contractors Tool and Equipment Control and Accountability Program. (See A-TE-3, A15 and E-TE-1, SDSE11)

E8 Manning Levels. The Ktr shall provide sufficient manning to ensure quality and timely services. The Ktr shall be able to simultaneously provide transient aircraft launch, recovery or process service on all requesting aircraft within specified time limits. Contingency or exercise operations may require increased manning to meet operational requirements. The Ktr shall be available during normal duty hours within 30 minutes to meet on the installation with government personnel to discuss problem areas. After normal duty hours, the manager or designated alternate shall be available to meet with the government onsite within 2 hours.

E9 Other Services. The Ktr shall ensure chocks remain in serviceable condition. The Ktr shall inspect Liquid Oxygen (LOX) cart and check AFTO Form 244 prior to use by transient aircraft services to assure serviceability IAW T.O. 37C2-8- 25-3. The Ktr shall pick up and return the LOX cart used by transient aircraft services to the LOX plant or ready line as designated by wing MXG/CC. The Ktr shall request the refilling of LOX carts through MOC. The Ktr shall maintain and repair ground wires IAW T.O. 00-25-172. The Ktr shall reposition equipment to and from the fire department, Aircraft Ground Equipment (AGE), AGE Equipment Pool and Aircraft Parking area to support Transient Aircraft Services.

Westover ARB Base Operations Support E - 3

E-TE-1

SERVICE DELIVERY SUMMARY

SDS# Performance Objective PWS Ref Performance Threshold

SDSE01 Transient alert personnel are in position to meet aircraft

E2 Personnel are positioned to meet 100% of arriving aircraft NLT 5 minutes prior to scheduled arrival time

SDSE02 Transient alert personnel are in position for aircraft departure

E2 Personnel are positioned for aircraft departure NLT 30 minutes prior to aircrew arrival for at least 95% of departures

SDSE03 Aircraft parking spot is FOD free E3.1 Aircraft parking spots are FOD free for 100% of aircraft parked

SDSE04 Aircraft processing services for departure

E4 All required aircraft processing services are accomplished prior to aircrew arrival and meet customer requirements for 100% of aircraft serviced

SDSE05 Aircraft services for departure E5 All required aircraft departure services are accomplished NLT 30 minutes prior to aircrew arrival for 100% of departures

SDSE06 Management: Operate an effective Aircraft Services Management system to ensure all tasks and programs are successful and completed within a timely manner.

E7 No more than 1 unacceptable service, to include quality assurance inspections and valid customer complaints within a 30-day period for unsuccessful tasks or programs.

SDSE07 Arrival, Processes, and Departure: Perform all transient aircraft services in a safe and timely manner.

E3 - E5 No more than 2 unacceptable services, to include valid customer complaints and quality assurance evaluations, within a 30-day period.

SDSE08 Meet Scheduled Mission Take-off Times

E5 No unacceptable services per month.

SDSE09 Emergency Services: Provided emergency services within standards and time limits.

E6 No unacceptable services per month.

SDSE10 Environmental Compliance:

Comply with all Federal, State, Local, and base Environmental Laws, Regulations and Instructions.

A14.1 0 Notices of Violation

SDSE11 Transient alert personnel will ensure 100% tool accountability

E7.3 Personnel are required to conduct and document the accountability of tool inventories at the beginning of each shift, prior to departing the job site, and at the end of each shift.

Westover ARB Base Operations Support E - 4

E-TE-2

WORKLOAD ESTIMATES

1. Typical transient aircraft include, but are not limited to: C-130, KC-135, KC-10, A-10, C-5, C-17, C-141,

2. The peak workload hours: 0700-2100 70%

2100-2300 30 %

3. Number of aircraft requiring towing: 10 per year.

4. Special Events: Overtime required to meet mission requirements is estimated to be 400 hours annually.

5. Respond when called upon to tow transient aircraft and evacuate personnel from the affected area for approximately 2 disaster preparedness exercises per Westover ARB disaster plans per year.

8. Ktr will maintain and track equipment inspections and repairs IAW 21-101 Chapter 5, and T.O 00-20-1 paragraph 7.3.

WORKLOAD ESTIMATES: The average workload will be 68 aircraft per month. The heaviest activity will normally occur between 1000 and 1600 hours Monday through Friday.

NOTE: In determining the number of transient aircraft per month, the count is based on arrivals only. Therefore, any aircraft that does not depart the same day it arrives, has already been counted once and shall not be counted again.

C-130 C-5 KC-135 C-17 C-12 UH-60 737 747 757 767 A-10 F-15 F-18 Misc. Totals

2011 94 45 36 20 13 9 4 6 18 245

2012 62 27 28 39 9 3 3 31 6 69 277

2013 47 25 30 34 11 13 2 18 2 3 15 200

2014 32 64 21 29 11 4 2 2 16 181

Westover ARB Base Operations Support E - 5

E-TE-3

DATA DELIVERIES

The Ktr shall submit all required reports shown below using the complete mailing address (referenced by number) in the chart following the required report information. Only 1 copy of the report is required unless otherwise specified. Ktr format is acceptable unless otherwise specified. All “days” are in “calendar days” unless otherwise specified.

Item # Report Title Submit To

Freq PWS Ref

E01 AF Form 861, Base/ Transient Job Control Number Register COR Monthly E7

AF Form 861, completed for each transient aircraft during the month, consolidated, and submitted to the COR NLT 5th workday of the next month. Prepare IAW AFI 21-101 and TO 00-20-2

COR Address:

Contracting Officer Representative Transient Alert Services 439th OSS/OSAQ Westover ARB, MA 01022

Westover ARB Base Operations Support E - 6

E-TE-4

GOVERNMENT-FURNISHED ITEMS

E-TE-4a. Government Furnished Facilities. Bldg # Function Approx Sq Ft

7073 ........................................................ Main Office Oil Shack (Located on North Ramp) ..... POL Storage HAZMAT Lockers ................................. HAZMAT Storage

E-TE-4b: Government Furnished Equipment

Item Description Qty Item Description Qty

Tow bar ..... .AHN 14/E, 1730-00-151-3900 ..... 1 Tow bar ...................... 1730-01-155-2670SX Tow bar ..... MD-1, 1730-00-604-8080 .............. 1 Tow bar ...................... KC-10, 1730-01-465-0729 Trailer ........ Utility, 66X01605 ............................ 2 “Follow Me” sign ...... Golf 1&2 truck Box ............ Storage, yellow, North ramp.............1 Locker ........................ HazMat, walk in RadioMobile ........... Golf 1&2 truck ................ 2 Base Scanner ............. Radio Radio ........................ Base Station ....... ............... 1 Radio ..................... ..... Hand held Battery ....... Radio..................... ............................. 6 Battery charger .......... Hand held

D-TE-4c: Government Furnished Equipment – Office and Shop Equipment*

Reserved

*NOTE: All equipment provided in “as is” condition – The Government will not be responsible for replacing this equipment.

E-TE-4d. Government Furnished Equipment ADPE Item Qty Item Qty

Computers.............. ......................................2 Hard Drives Monitors ................................................................... 2 Printer/Scanner Multi-line Desk Telephones

Westover ARB Base Operations Support E - 7

E-TE-5

TECHNICAL ACRONYMS/DEFINITIONS

AMOps ..... Airfield Management Operations MOC ........... Maintenance Operations Center FOD ................ Foreign Object Debris/Damage

ARRIVAL SERVICES. Services required preparing for and properly parking transient aircraft in an assigned parking area.

DEPARTURE SERVICES. Services required to assist the aircraft commander with launch procedures and return support equipment to the proper storage area.

FALLING/(DROPPED) OBJECT PREVENTION/FALLING/DROPPED OBJECTS (FOP/FO OR DOP/DO).

The loss of any aircraft component, part or equipment either in-flight or on the ground.

FOD (FOREIGN OBJECT DAMAGE/DEBRIS). A term commonly used to describe objects which if not removed from within or around aircraft cause, or have potential to cause, internal or external damage to aircraft

FUEL SPILLS. Dipping, splashing or overflow of fuel from aircraft.

MAJOR/MINOR INSPECTION (EQUIPMENT). Pertains to vehicles and support equipment and is delineated in the technical order for each individual item of equipment.

MINOR MAINTENANCE AIRCRAFT. Maintenance not normally considered to be major in nature.

PROCESSING SERVICES. Services required preparing transient aircraft to continue the mission safely.

TRANSIENT AIRCRAFT. Any aircraft with a serial number not assigned to the 439 airlift Wing..

TRANSIENT AIRCRAFT MANAGEMENT AND CONTROL. These services apply to management, control and preparation for aircraft arrivals.

Westover ARB Base Operations Support E - 8