UASOCS_FBO_posting_Ques_and__-_Govt_Answers_(6_Mar_2015).docx
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- Solicitation number
- FA4890-14-R-0018
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Additional Q A March 2015
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Attachment A: UASOCS - Request for Additional Government Information
The following additional information is requested to support the development of a complete and compliant UASOCS proposal response.
| # | |
| Question | |
| RFP Reference Section | |
| Rationale for Question | |
| Govt Response |
| 1 |
| Would the Government please provide industry an estimated number of end-users located at each organization units / squadron? |
| Appendix H, Attachment 1 references two UASOC User Count CDRLs (CDRL 003 & 004) that were not included in the DRFP package. |
| End-Users counts help industry estimate and extrapolate workload and system capacities for the Basis of Estimate. |
| Updated Appendix H accordingly; is now part of RFP. |
Note: No user count information is provided in CDRL 003 & 004.
| 2 |
| Would the please Government provide industry an inventory of equipment by configuration item for the following organization units / squadrons: |
· 17 RS – Creech AFB
· 22 RS – Creech AFB
· 867 RS – Creech AFB
· 26 WPS – Nellis AFB
· 6 RS – Holloman AFB
· 9 ATKS – Holloman AFB
· 29 ATKS – Holloman AFB
· 16 TRS – Holloman AFB
· EU 1 and EU2 – OCONUS (Ramstein AB)
· PAC1 – OCONUS (Kadena AB)
| CDRLs A013 only contains an inventory of equipment for the following organization locations: (1) 20RS, 432 ATKS or 432 WG. |
| The inventory of equipment helps industry estimate workload and labor category skill sets to staff at each required Air Force location. |
| Uploaded to FedBizOps 732 OG Equipment List, which includes (22RS, Bldg. 718 -, 17RS and 867RS, Bldg. 1055). Updated CDRL 013 includes 26 WPS. |
Note: Ramstein and Kadena Equipment List will be provided.
| 3 |
| The current CDRL A013 432WG identifies additional organization / units with equipment allocations that are not explicitly mentioned in the PWS. A list of examples CDRL A013 432WG organizations that are not include in the PWS are: (1) WHS, (2) OSK, (3) SSO, and (4) others. Would the Government please clarify which organizations are in the scope of support required for the pending contract? |
| The current CDRL A013 432WG provides an inventory of equipment for some units that are not specified in the PWS. |
| A complete and accurate inventory of equipment for each site that requires support ensures industry provides the Government an accurate, cost effective estimate and staffing solution. |
| Updated CDRL 013 - acronym WHS (warehouse), OSK & SSO equipment no longer part of this contract and removed accordingly. Others refers to common support equipment for all of UASOCS at Creech AFB, NV location only. |
| 4 |
| According to CDRL A013 432 WG, the 556 TES organization only has 1 VTC chassis and 1 video probe. The quantity and types of equipment at this organization appears to be very low. Would the Government please verify the inventory accuracy at the 556 TES? |
| The current CDRL A013 432WG only identifies 2 pieces of equipment at the 556 TES. |
| A complete and accurate inventory of equipment for each site that requires support ensures industry provides the Government an accurate, cost effective estimate and staffing solution. |
| The equipment identified as 556 TES in the 432 WG CDRL 013 are on loan to the 556 TES for testing purposes and are not part of the 556 TES equipment list. |
Note: Currently, 556 TES GFE is in FedBizOps under main heading “Additional Workload Data”, dated June 23, 2014. Please change to “556 TES GFE”
| 5 |
| According to CDRL A013 432 WG, the Alternate WOC (AWOC) only contains 1 thick client workstation. The quantity and types of equipment at the AWOC appears to be very low. Would the Government please verify the inventory accuracy at the AWOC? |
| The current CDRL A013 432WG only identifies 1 piece of equipment at the AWOC. |
| A complete and accurate inventory of equipment for each site that requires support ensures industry provides the Government an accurate, cost effective estimate and staffing solution. |
| Entered in error, deleted from CDRL 013. The AWOC is physically located in the 15RS. As such, equipment is labeled as part of the 15RS. |
| 6 |
| Would the Government please provide the total storage capacity and utilization for each unit? |
| This technical data appears to be omitted from the solicitation. |
| Storage capacity and utilization data for sites helps industry understand the size, complexity, and tempo of operations for the contract to create a more accurate staffing solution. |
| Note: Will be provided.. |
| 7 |
| Prior to the cut-over of services from EUR1 to EUR2, is the pending contractor responsible for maintaining operations and support services at EUR1? |
| The PWS does not appear to explicitly state the line of demarcation for support. |
| A clear line of demarcation for support helps industry build-up accurate program plans and resource estimates. |
| No |
| 8 |
| For the implementation of the RPA SATCOM Relay Site at EUR3, would the Government please provide an estimate project implementation size (Quantity of equipment, capacity, number of end-users, etc.)? |
| The solicitation and PWS does not appear to provide information on the anticipated size or complexity of the support effort required to operate and maintain EUR3 after it goes live. |
| A complete and accurate inventory of equipment at EUR3 ensures industry provides the Government an accurate, cost effective estimate and staffing solution. |
| This is captured as an optional CLIN and may or may not be exercised. |
| 9 |
| Other than ~102 VoIP devices located at 432 ATKS at Ellsworth AFB per CDRL A013 432 ATKS, the solicitation does not appear to provide any other Voice Communication systems at each Squadron. Would the Government please verify if there is any more Voice Communications Systems requiring support? |
| The solicitation documents do not appear to provide a complete list of Voice Communications Systems. |
| A complete and accurate inventory of voice communication systems ensures industry provides the Government an accurate, cost effective estimate and staffing solution. |
| ~102 VoIP phones on the 432 ATKS CDRL 013 equipment list are not required as part of the equipment list account and have been removed accordingly. |
| 10 |
| The solicitation file titled: 1_UASOCS_Help_Desk_Tickets_2012-2014 |
Includes help desk tickets for organizations/units that are not specified in the PWS. Specifically, are there support requirements to manage tickets and maintain systems for 39 SQ and 432 AEW (Networks) at Creech AFB?
The solicitation file titled: 1_UASOCS_Help_Desk_Tickets_2012-2014 Introduces new organizations/units which seem to suggest the need for additional support requirements.
| A complete and accurate annual ticket count for each organization / unit ensures industry provides the Government an accurate, cost effective estimate and staffing solution. |
| The 39 SQ is no longer part of this contract. The 432 AEW (networks) refers to the Video Distribution Hub (VDH). |
| 11 |
| It appears the file titled: |
1_UASOCS_Help_Desk_Tickets_2012-2014 Does not contain ticket counts for the following organizations: (1) 432d WOC, (2) 432d Alternate WOC, (3) 432d ACMS NOC, (4) 432d ACMS PEB, and (5) 556 TES.
Would the Government please verify the accuracy and completeness of the subject solicitation file?
The solicitation file titled: 1_UASOCS_Help_Desk_Tickets_2012-2014 Appears to not include all organization ticket counts.
| A complete and accurate annual ticket count for each organization / unit ensures industry provides the Government an accurate, cost effective estimate and staffing solution. |
| Revised UASOCS Ticketing spreadsheet includes the WOC. |
See question number 5 for 432d AWOC ticketing information. Current contract does not support the ACMS NOC, ACMS PEB or 556 TES. As a result, no ticketing information is available.
| 12 |
| Would the Government please provide a break-out of types of tickets received at each organization? For example: (20% of tickets are password resets, 30% of tickets are fixing network performance issues, 20% of tickets are internally generated by the current service provider as part of routine as preventative maintenance, etc). |
| The solicitation file titled: 1_UASOCS_Help_Desk_Tickets_2012-2014 |
Only contains raw ticket counts by each organization /unit per month.
| Understanding the types of tickets (whether password resets, SATCOM, network, or systems related) helps industry develop better solutions to support the program at a more affordable and accurate cost estimate. |
| The detailed ticket Information cannot be provided on FedBizOps and was available to all Offerors during the bidder’s library open sessions. |
| 13 |
| Would the Government please provide industry an As-Is System Architecture diagram for the various systems configurations such as: (1) Training system configuration, (2) Remote Spilt Operations configuration, and the (3) Configuration for Tactical Mobile Operations for Line of Site mission. |
| The solicitation documents do not appear to contain detailed information on how systems are configured to support various operation modes. |
| Understanding the system configurations will help industry develop better solutions to support the program. |
| Information cannot be provided on FedBizOps and was available to all Offerors during the bidder’s library open sessions. |
| 14 |
| Would the Government please provide a list of hardware, software, and monitoring tools that integrate with or are loaded on the following system: (1) TFT, (2) FSST, and (3) SESS. |
| The solicitation documents do not appear to contain detailed information on how individual systems are configured to support operations. |
| Understanding the system configurations will help industry develop better solutions to support the program. |
| Note: SATCOM Relay Sites monitoring tool information will be provided when available. |
File details come from the government source that posted it. Updated .