FINAL PWS - 42011.docx

Appendix C-1 Solicitation No. FA4452-11-R-0013

PERFORMANCE WORK STATEMENT

FOR

HEADQUARTERS

AIR MOBILITY COMMAND

ADVISORY AND ASSISTANCE SERVICES

(AMCAAS)

Solicitation No. FA4452-11-R-0013 April 2011

TABLE OF CONTENTS

SECTION 2.0 SERVICE SUMMARY__________________________

2.1 Service Summary Table……………………………………………….……

SECTION 3.0 GOVERNMENT FURNISHED EQUIPMENT (GFE) &______________

SPECIAL CONSIDERATIONS

SECTION 4.0 APPENDICES

SECTION 1.0 DESCRIPTION OF SERVICES

1.1 BACKGROUND.

1.1.1 Mission. Air Mobility Command's mission is to provide global air mobility ... right effects, right place, right time. The command also plays a crucial role in providing humanitarian support at home and around the world. AMC Airmen--active duty, Air National Guard, Air Force Reserve and civilians--provide airlift and aerial refueling for all of America's armed forces. Many special duty and operational support aircraft and stateside aero medical evacuation missions are also assigned to AMC.

U.S. forces must be able to provide a rapid, tailored response with a capability to intervene against a well-equipped foe, hit hard and terminate quickly. Rapid global mobility lies at the heart of U.S. strategy in this environment--without the capability to project forces, there is no conventional deterrent. As U.S. forces stationed overseas continue to decline, global interests remain, making the unique capabilities only AMC can provide even more in demand.

1.1.2 Purpose. This Performance Work Statement (PWS) defines the general tasks to be performed under the Headquarters Air Mobility Command (HQ AMC) Advisory and Assistance Services (A&AS) contract. A&AS include Management and Professional Support; Studies, Analyses, Evaluations; and Engineering and Technical Services. A&AS does not include personal services or inherently governmental functions.

The objective of this contract is to provide A&AS solutions under a multiple award, Indefinite Delivery, Indefinite Quantity (IDIQ), contract that supports HQ AMC and subordinate and tenant units.

1.1.3 Scope. The HQ AMC A&AS contract shall serve as a vehicle to provide broad technical and analytical tools, to support and improve policy development, management and administration, and to improve the operation of systems. The contract shall be used to complement the Government’s technical expertise in accomplishing its mission. Outputs may take the form of information, advice, opinions, alternatives, analyses, evaluations, recommendations, training and services to complement the Government’s technical expertise. Under no circumstances will any work under this contract and subsequent task orders be used to perform work of a policy, decision-making, or managerial nature that is the direct responsibility of agency officials. The nature of this work will, at times, demand the contractor be capable of quick response to deadlines. The objectives and requirements identified within this PWS are described in general terms. Each task order shall specifically address task requirements, project scheduling, and other related performance criteria as necessary.

1.2 PROGRAM MANAGEMENT.

1.2.1 General Requirements. At a minimum, Contractor shall:

1.2.1.1 Provide a program management capability to manage the indefinite delivery/indefinite quantity (ID/IQ) contract. Identify any key personnel deemed critical to manage the overall performance of the ID/IQ contract.

1.2.1.2 Provide a primary point of contact to work with the Government on all AMCAAS issues.

1.2.1.3 Respond to Contracting Officer (CO) or Program Manager (PM) or Quality Assurance Personnel (QAP) requests within 2 business days, unless otherwise directed by the CO or as specified in a TO.

1.2.1.4 Notify the CO of direction received from Government personnel that Contractor considers outside the scope of PWS requirements prior to performing the work.

1.2.1.5 Program Management Reviews (PMRs). Meet periodically with The CO, PM, and other Government personnel, as appropriate, to review performance. PMRs may be held quarterly, but not less than semiannually. The PMRs shall cover status and feedback on performance measures, Contractor performance, and any significant events. Meeting minutes shall be provided to Contractor. Contractor shall provide written notice to the PM identifying any areas of non-concurrence.

1.2.1.6 Program Management Problems. Identify, document, and notify the Government of actual or potential Contractor program management problems and deficiencies and report unresolved problems to the CO and QAP. Contractor shall also perform corrective actions for all identified Contractor program management problems and deficiencies IAW time frames specified by CO.

1.2.2 Financial Management.

1.2.2.1 Cost Control. Contractor shall demonstrate effectiveness in forecasting, managing, and controlling contract and task order costs. Contractor shall provide total accountability, accuracy, disclosure, control, forecasting, estimating, and overall management of all non-Firm Fixed Price (FFP) efforts at both contract and task order levels.

1.2.2.2 Invoicing. Invoices shall be provided within 90 days after the end of billing period, end of service performance period, purchase of materials, or completion of travel. Invoicing for travel shall be billed for the entire trip (inclusive of all costs associated with the trip) on a single invoice. Billing for a single trip shall not be broken out into various component billings spread across multiple invoices. Invoices shall be processed via Wide Area Work Flow (WAWF) in accordance with Section G of the TO. Submit WAWF notification e-mails to the QAP (reference the QAP appointment letter for respective TO) and Contract Manager (CM).

1.2.2.3 Purchasing. Contractor shall not purchase any material billable to the Government (related to purchases that will be billed as Other Direct Costs) without prior written consent of the CO.

1.2.3 Deliverables Management. Contractor shall provide deliverables as specified in the ID/IQ contract and the TO. The Government will be provided access to current and historical web-based contract deliverables and performance metric data. The Contractor shall provide deliverables as specified in the basic contract and in the task order performance work statement (TO PWS). The following deliverables will be listed on DD form 1423 Contract Data Requirements List (CDRL) and are as follows:

CDRL / TITLE

A001: Quarterly Task Performance Summary A002: Conference Minutes / Meeting Minutes A003: Data Rights A004: Funds and Man Hour Reports A005: Technical Reports and Analysis A006: Presentation Material / Briefing Material

1.2.3.1 Quarterly Task Performance Summary. The Quarterly Task Performance Summary report provides the Government with the means to evaluate and monitor the Contractor’s progress on individual tasks and overall accomplishment of goals established for the program. This report shall include items such as; expenditures to date, deliverables completed, work in progress, problems encountered, recommended solutions, and work planned during the next reporting period.

1.2.3.2 Conference (Meeting) Minutes / Trip Reports (CDRL A002). The Contractor shall attend and participate in meetings and briefings in order to provide the joint review of assigned activities, action items, schedule resource expenditures, and joint discussion of any technical and/or administrative problems incurred. The Contractor shall prepare and present necessary information and data, produce minutes, trip reports, and recommend solutions to problems.

1.2.3.3 Data Rights (CDRL A003). The Government shall retain unlimited rights to all data and deliverables developed at Government expense for the overall ID/IQ contract and all TOs awarded under the ID/IQ contract.

1.2.3.4. Funds and Man Hour Reports (CDRL A004). The Contractor shall maintain monthly records that summarize all work performed, type and amount of effort, expenses, deliverables, etc., and make these records easily accessible for QAP review upon request (normally, no less than monthly).

1.2.3.5 Technical Reports and Analysis (CDRL A005). The Contractor shall provide necessary technical reports and analysis data or information in accordance with subject task order.

1.2.3.6 Presentation / Briefing Material (CDRL A006). The Contractor shall attend and participate in meetings, briefings. Contractor shall prepare and present necessary information and data, produce minutes, as well as recommended solutions to problems.

1.2.4 Schedule. Contractor shall adhere to all scheduled timelines, milestones, delivery schedules, and administrative requirements to include scheduled on-time delivery of reports, data products, billing invoices, staffing of personnel, and action item completion.

1.2.5 Contractor Furnished Supplies and Services. Except for those items or services specifically stated in the TO as Government furnished, Contractor shall furnish the required supplies and services needed to perform the contract.

1.3 TASK ORDER REQUIRMENTS.

1.3.1 General Information. Contractor shall provide A&AS services and perform tasks IAW separately issued TOs as specified therein. Contractor shall not start performance on any requirement until the CO issues a TO.

1.3.2 Content. Request for Task Order Proposals (TOPs) will be prepared by the Government and include either a detailed description of the goals to be accomplished and desired outcomes, in the form of a Statement of Objectives (SOO) or a PWS; security instructions if required; any required Government inputs; expected completion date(s); a list of deliverables; and additional data, as appropriate, to assist Contractor in understanding the task.

1.3.3 Changes/Deviations. Changes to task content, price, schedules, and deliverables shall be documented by a revision/modification to the task order or sub-task in the same manner as the basic task order. Only the CO may authorize changes to any resulting TO awarded under this contract.

1.3.4 Duty Hours. For information purposes, normal Government duty hours are 0800-1700 unless otherwise stated. In the event of an office shutdown (i.e., inclement weather), the Government is not liable for Contractor’s costs incurred during this period.

1.3.5 Legal Holidays. The following Federal holidays are observed under this contract:

Any of the above holidays falling on a Saturday shall be observed on the preceding Friday. Holidays falling on a Sunday shall be observed on the following Monday. Other non-duty days shall be coordinated between Contractor and the Government in individual TOs.

1.3.6 Place of Performance. The places of performance may include any AMC base, operating location, geographically separated unit or operating location with an AMC tenant activity and any AMC supported operating location. Contractor may be required to travel on temporary duty to CONUS/OCONUS locations in performance of duties. The specific place(s) of performance will be identified in each TO PWS.

1.3.7 Mission Essential Services. The PWS for each task order will indicate whether or not mission essential services are required. To ensure that essential contractor services are maintained during a crisis situation, each task order will include DFARS 252.237-7023 - Continuation of Essential Contractor Services.

1.3.8 Conflicts of Interest. Contractor shall include in its proposal any actual or potential conflicts of interest that may arise under the performance of its contract. Also, contractor shall immediately notify the CO, if during the performance of the Contract, Contractor becomes aware of any circumstance where its personnel or subcontractors may have a conflict of interest. In such circumstances, Contractor shall propose a Conflict of Interest mitigation plan offering suitable processes for alleviating situations that lead to actual and/or potential conflict of interest situations, as well as situations that give the appearance of a conflict of interest. Contractor is also cautioned that there may be instances where actions it takes under this contract may preclude it from proposing on request for proposals in support of AMC mission or other related activities of AMC and USTRANSCOM.

1.4 QUALITY.

1.4.1 Quality Control. Contractor shall develop, implement, and maintain a comprehensive inspection system that assures compliance with all requirements of this contract and its associated TOs IAW FAR Part 46.

1.4.2 Quality Control Plan (QCP). Contractor shall develop a QCP that demonstrates how they will maintain an inspection system acceptable to the Government covering the services under this contract. Contractor shall provide the QCP to the Contracting Officer NLT 30 days after AMC AAS contract award date. Contractor shall also provide updated versions within 14 days of when any updated QCP is implemented. At a minimum, the QCP shall demonstrate Contractor’s ability to control TO processes, invoicing, deliverables, and subcontractor relationships, as well as accomplish performance objectives and thresholds listed in the PWS and contract performance plan.

1.4.3 Performance Evaluation. Contractor performance outputs are subject to surveillance by a Government QAP to ensure compliance with this PWS. At a minimum, Contractor shall:

1.4.3.1 Access. Allow QAPs access to work areas and data, provide support, and not interfere with the QAPs, state, federal, and other designated personnel in the performance of their official duties. Contractor shall permit the CO or his/her authorized representative access to all records, and data used in the performance of the contracted services. Access shall be provided as soon as possible, but not to exceed one (1) workday after receipt of a written request for access from the CO.

1.4.3.2 Non-conformances. Take immediate remedial and corrective actions for all identified non-conformances. Correct all Government-identified problems and deficiencies IAW time frames specified by CO.

1.4.3.3 Corrective Action Request (CAR). Upon receipt of a CAR, complete applicable sections of the CAR (or automated equivalent) and return it to the CO within time constraints issued by the CO in the CAR. At a minimum, provide corrective and preventive action plans that address why the performance threshold was not met (root cause), how performance shall be returned to acceptable levels (corrective action), and how recurrence of the cause shall be prevented in the future (preventive action).

1.5 ENVIRONMENTAL SAFETY AND HEALTH.

1.5.1 Environmental Requirements. Contractor shall comply with all applicable federal, state and local environmental statutes, instructions, manuals, handbooks, regulations, guidance, policy letters and rules (including all changes and amendments) and all Presidential Executive Orders, in effect on the date of issuance of each TO. Contractor shall comply with the highest degree of environmental protection where any disagreements exist. For OCONUS work, Contractor shall also comply with all applicable host nation statutes and agreements. In addition, Contractor shall comply with the following publications: the DoD Overseas Environmental Baseline Guidance Document (OEBGD) or the Final Governing Standards (FGS), if the FGS has been adopted for a particular location.

1.5.2 Safety and Health Requirements. Contractor shall comply with all applicable Occupational Safety and Health Administration (OSHA) and Air Force Occupational Safety and Health (AFOSH) standards, technical orders, regulations and referenced publications both within and outside of the United States. Contractor shall comply with the highest degree of safety protection where any disagreements exist.

1.6 SECURITY.

1.6.1 Physical Security. Contractor shall provide information and documentation to comply with the requirements of Defense Department (DD) Form 254, Department of Defense (DoD) Contract Security Classification Specification.

1.6.2 Clearance. Contractor shall acquire all necessary base passes for contractor personnel. Contractor shall provide employee identification badges. The Government will provide security badges. Contractor personnel must possess a Security Clearance granted by the DoD and their parent contractor facility must also have the appropriate Facility Clearance in accordance with DoD National Industrial Security Program (NISPOM) 5220.22R prior to performing work on any classified Government systems or products. The security clearance level for this acquisition is SECRET. Personnel requiring security clearances must possess the clearance prior to task order award. Contractor shall comply with all appropriate provisions of applicable security regulations. Specific security requirements are identified in the DD Form 254, DoD Contract Security Classification Specification. For access to unclassified AF networks only, Contractor must, at minimum, have a completed verifiable National Agency Check with Written Inquiries (NACI). Contractor shall establish and maintain procedures to ensure this security level is maintained at all times.

1.6.3 Contractor Consent to Background Checks. Contractor shall not employ persons to perform under this contract if such employee is deemed or identified by the Air Force as a potential threat to the health, safety, security, general well being or operational mission of the installation and its population. Nor shall Contractor or its subcontractor employ persons under this contract who have an outstanding criminal warrant as identified by Law Enforcement Agency Data System (LEADS) through the National Crime Information Center. LEADS checks will verify if a person is wanted by local, state, and federal agencies. All Contractor and subcontractor personnel must consent to LEADS background checks. Contractor and subcontractor personnel who do not consent to a LEADS check will be denied access to the installation. Information required to conduct a LEADS check includes: full name, driver’s license number, and/or social security number, date of birth of the person entering the installation, and completion of a background check questionnaire. Contractor must have this information ready to provide to the Installation Visitor Control Center, if requested. Contractors must ensure their employees and those of their subcontractors have the proper credentials allowing them to work in the United States. Persons later found to be undocumented or illegal aliens will be remanded to the proper authorities. Contractor shall not be entitled to any compensation for delays or expenses associated with complying with the provisions of this clause. Furthermore, nothing in this paragraph shall excuse Contractor from proceeding with the contract as required.

1.6.4 Access to Government Facilities with Controlled or Restricted Areas. Contractor must comply with security regulations imposed by the installation commander and/or the agency responsible for the project location. Due to specific mission requirements inherent in the nature of controlled or restricted areas, the Government may direct Contractor to leave the controlled or restricted areas at any given time.

1.6.5 Industrial Security Requirements. If Contractor chooses to pursue or obtain security clearances, contractor will comply with DoD 5220.22-M, DoD 5220.22-S, DoD 5200.1-R. Facility and employee security clearances are obtained according to DoD 5220.22-M. This manual includes specific requirements for the handling of classified information, security clearance, control of areas, visitor control procedures, subcontractors, vendors and suppliers, consultants, parent-subsidiary and multiple facility organizations, sensitive compartmented and Communications Security (COMSEC) information, overseas operations, security requirements for automated information systems, and operations security (OPSEC). This includes clearance procedures, visitors, inspections, violations, education, classification, international security programs, and OPSEC. Contractor must have a facility clearance as required by DD form 254 prior to award of contract.

1.6.6 Security Training. Contractor shall ensure contractor personnel complete Antiterrorism Level I training, as required by DODI 2000.16, within the first 30 days of employment and annually thereafter. Training is provided at https://atlevel1.dtic.mil/at/.

1.6.7 Contractor Registration of Vehicles. All Contractor or Contractor employees’ vehicles used for the performance of this contract shall comply with all local, state and federal regulations. Additionally any pass that is issued to any Contractor employee(s) shall be surrendered to Security Forces upon demand to positively identify the person’s need to be on the installation.

1.6.8 Access to Installation during Force Protection Conditions (FPCONs). As determined by each individual TO PWS (see paragraph 1.3.7), Contractor personnel supporting mission essential services will be assigned a mission essential designation IAW requirements contained in local Installation Security Instruction. Only the installation commander or the unit commander requesting contract support will assign the mission essential designation.

1.6.9 Property Protection. Property protection for the facility where the Contractors’ primary work center is located will be the responsibility of the local facility manager and local Government Security Manager, or their duly authorized representative IAW AFI 31-101, The Air Force Installation Security Program and command/local directives. Contractor shall safeguard all Government-owned equipment and materials in his/her possession or use.

1.6.10 Safeguarding Classified or Unclassified Information. Contractor shall meet Air Force standards for storing, processing, and handling classified information and systems, IAW AFI 31-401. Additionally, all resources (e.g. maps, publication/instructions, photos) provided by the Government to assist Contractor in the performance of their contract will be surrendered upon termination of employment or the end of the contract performance period.

1.7 Functional Category Requirements. Contractor shall provide HQ AMC with A&AS solutions for operations, planning and technical support within the scope of the ten functional categories defined below.

1.7.1 Program Management Support. Contractor shall provide knowledge and experience necessary in program management philosophy, policies, and procedures for the procurement and sustainment of Air Force (AF) systems, subsystems, components and equipment as directed by the task order. Contractor shall be knowledgeable of acquisition policies, statutes, and guidelines. Contractor shall assist in program planning, financial budgeting, financial management, tracking, reporting, and evaluating metrics, organizing and managing critical aspects of the development, production, deployment, and sustainment of capabilities, systems, subsystems, and equipment, and provide assistance as directed by the task order.

1.7.1.1 Contractor shall be knowledgeable with the application of program management initiatives to include purchasing commercial items such as Non-Developmental Items (NDI) and Commercial Off-The-Shelf (COTS). Contractor shall be knowledgeable of commercial practices such as Performance Based Business Environment (PBBE), Evolutionary Acquisition (EA), Agile Acquisition (AA), Joint Capabilities Integration and Development System (JCIDS), Concepts of Operation (CONOPS), partnering, architectural views, and Capabilities Review and Risk Assessment (CRRA), and other initiatives directed by the task order.

1.7.1.2 Contractor shall support development of program management strategies to include initiating, reviewing, developing, and implementing activities to accomplish Business Case Analysis (BCA), Cost of Ownership analysis (COO), process documentation, PWSs, Data Items Descriptions (DIDs), test plans, acquisition plans, Life Cycle Management Plans (LCMPs), Performance Plans (PPs), Acquisition Strategy Panels (ASPs), Integrated Master Plan (IMP), Integrated Master Schedule (IMS) and the Management and Oversight of the Acquisition of Services Process (MOASP), or other strategies directed by the task order.

1.7.1.3 Contractor shall provide assistance with the acquisition and sustainment of Information Technology (IT) systems for weapon systems. Contractor shall be knowledgeable of the security accreditation process; the Net-Centric Operations and Warfare Reference Model, the preparation of Information Support Plans; Information Assurance (IA), network centric, and global grid interoperability requirements; Clinger-Cohen reporting requirements, and other information technology certification processes such as the Network Readiness Assessment.

1.7.2 Administrative Management Support. Contractor shall provide the administrative management support to coordinate and assist program office operations as directed by the individual task orders.

1.7.2.1 Contractor shall support internal and external briefings and reports. Contractor shall provide expert knowledge and capability in the use of personal computers to produce visual aids, briefing charts, and reports using appropriate software applications.

1.7.2.2 Contractor shall provide administrative tasks to support management operation functions. These tasks include tracking Integrated Product Team (IPT) manning, preparing organizational charts, data entry functions, integrating information into required reports, establishing and managing databases, and generation and maintenance of special training requirements, files, forms, and established file plans. In addition, Contractor shall receive, sign for, and distribute both classified and unclassified mail and access, store, and handle classified material IAW DoD 5200.1-R. Contractor shall also process travel orders, prepare correspondence, operate facsimile equipment, and accomplish other administrative tasks as directed.

1.7.3 Data Management Support. In accordance with DoD 5010.12-M, Contractor shall perform data management tasks and apply the principles, criteria, and procedures of data management in support of various weapon systems and items of equipment acquired or sustained by HQ AMC as directed by the task order.

1.7.3.1 Contract Data Management. Contractor shall provide contract data management support as directed by the task order. Contractor shall assist program offices with DIDs, CDRLs, data calls, and reviews or other data management tasks.

1.7.4 Training Support. Contractor shall provide training support, assist with indentifying training requirements, analyze and evaluate training plans, and assist with obtaining or developing training programs or other training support following the Air Force Instructional System Design process IAW AFMAN 36-2234, and other guidance and support as directed by the task order.

1.7.5 Financial Management Support. Contractor shall provide financial management support for HQ AMC as directed by the task order. Contractor shall be knowledgeable of financial management policies, statutes, and guidelines. This support includes cost research, cost estimating, and financial analysis and other financial management support identified in an individual task order.

1.7.5.1 Cost Research. Contractor shall conduct research of cost, schedule, and related technical, performance, and program data to enhance analysis and estimating capabilities of HQ AMC and accomplish other cost research as directed by the task order.

1.7.5.2 Cost Estimating. Contractor shall perform cost estimates for all phases of acquisition and sustainment programs. Program cost estimates may be in support of estimates for source selection evaluation, Cost As an Independent Variable (CAIV), Reduction in Total Ownership Costs (RTOC), economic analyses, or other cost estimates.

1.7.5.3 Financial Analysis. Contractor shall conduct research and provide inputs to program financial management including budget formulation and management for all phases of the Planning, Programming, Budgeting and Execution (PPBE) process, budget and financial analysis, obligation and expenditure forecasting, funds management, funds status, and funds control techniques and other financial analysis as directed by the task order.

1.7.6 Logistics Support. Contractor shall provide acquisition and sustainment logistics support as directed by the task order. Contractor shall be knowledgeable of logistics best commercial practices and DoD directed concepts such as Performance-Based Logistics (PBL), Public Private Partnering (PPP), and supply chain management.

1.7.6.1 Contractor shall accomplish logistics management analyses, prepare written reports, conduct studies, define alternative solutions and recommend actions, and perform any related tasks that provide logisticians the capability to accomplish logistics management of the Integrated Logistics Support (ILS) elements. Examples of logistics support include supporting existing and projected acquisition programs, evaluating the impact of new and innovative product support strategies, and assisting with sustainment management activities. In addition, Contractor shall assist in the development of logistics requirements; track, report, and evaluate metrics; conduct analyses; and provide technical assistance for total life cycle cost, logistics supportability, and warranty.

1.7.6.2 Contractor shall define the process of evolving and establishing maintenance and support concepts, plans, and requirements to be performed during the total life cycle of the system or equipment to include Diminishing Manufacturing Sources and Material Shortages (DMSMS).

1.7.6.3 Contractor shall assist in defining requirements by recommending procurements, repair activities, budgeting, and disposition of excess material. Contractor shall assist technical compliance officers and equipment specialists in determining requirement computations and provide assistance on requirements issues to management.

1.7.6.4 Contractor shall accomplish integration of Computer Resources Support (CRS) analyses, prepare written reports, recommend actions, and perform related tasks providing logisticians the capability to ensure the facilities, hardware, software, and personnel needed to operate and support mission-critical systems are available.

1.7.6.5 Contractor shall provide assistance with Technical Order (TO) management and maintenance to include reviewing data, posting updates and changes, and providing Independent Verification and Validation (IV&V) activities.

1.7.7 Engineering Support. Contractor shall provide knowledge and experience in engineering policies and procedures for the procurement and sustainment of systems, sub-systems, components, processes, equipment, and technology insertion or planning as directed by the task order.

1.7.7.1 Contractor shall assist in translating DoD user requirements into system requirements which shall be used to design, develop, fabricate, test, and evaluate systems, subsystems, and equipment.

1.7.7.2 Contractor shall perform technical and mission analyses of operational requirements, assist in developing system concepts, and perform technological and trade-off study assessments of proposed designs and provide recommendations.

1.7.7.3 Contractor shall assist in reviewing the overall system design baseline (architecture and interoperability) requirements.

1.7.7.4 Contractor shall review and provide comments on specifications, including systems, system segments, components, equipment specifications, and Interface Control Documents (ICDs) submitted by the program participants.

1.7.7.5 Contractor shall support and conduct engineering performance, effectiveness, cost effectiveness, cost performance, life-cycle cost, creatability, maintainability, supportability, reliability, technical and schedule risk assessment, and scheduling trade-off studies and document this information in a technical report as directed by the TO. Contractor shall support and conduct systems analyses to include system design or design feasibility and state-of-the-art assessment.

1.7.8 Systems Integration and Architecture Support. Contractor shall support the development of integration and architecture support plans. This support shall include the review of ICDs, participation on appropriate Interface Control Working Group (ICWG) activities, tracking status of ICD development and problem resolution, review of integration test plans, procedures, and data, and support of special studies to define alternative interface and integration approaches.

1.7.9 Research and Analysis Support. Contractor shall provide functional expertise and support in the following areas: data analysis, modeling & simulation, capabilities analysis, and operations research.

1.7.9.1 Data Analysis. Contractor shall retrieve and evaluate raw data downloads and identify trends (i.e., forecasts, transportation, distribution, financial), data errors, and data integrity issues. Contractor shall prepare, update, and/or review data reports. Facilitate analysis and assessment of global and regional distribution using standard enterprise metrics and applicable commercial leading practices for qualitative and quantitative measurement. Apply tools and other analysis techniques in performing detailed analyses. Provide system, process and policy metrics; and, provide system, process, and policy shortfall identification.

1.7.9.2 Modeling & Simulation. Contractor shall support a broad range of technical, engineering, and management functions pertaining to transforming analysis and exercise activities to match evolving strategic and operational requirements. Analyses are required to support USAF AMC interests and issues including, but not limited to, the Operational Availability (OA) studies, Force Development support, the Mobility Capability Study (MCS), reliability and service life extension program studies, and various modeling and simulation (M&S) support. Contractor shall provide the services required to enhance and transform joint analysis support and facilitate the interactions and collaborative efforts. Specific activities include, but are not limited to, defining, acquiring, maintaining, and evolving the vision and process enablers in advancing collaborative joint analysis and the transformation of analysis paradigms; exploiting distributed, collaborative analysis technologies and methods; and synchronizing and leveraging the analysis and capabilities and activities of the Joint Analysis Community.

1.7.9.3 Capabilities Analysis. Contractor shall support a broad range of analysis functions to identify capabilities gaps, inconsistencies, recommendations, and solutions. Contractor shall use tools and methodologies using various forms of supply chain analytics, leading practices, and capabilities-based techniques that provide for systematic, integrated and interoperable material and non-material solutions to capability needs. Contractor shall contribute to and deliver a continuing suite and range of logistics and supply chain management analyses; planning and programming documents; and other supporting activities. Contractor shall provide recommendations for change that cover defining problems, impacts and potential solutions. Contractor shall identify optimal cross-functional solutions enhancing the integration and synchronization of the deployment and distribution processes, while providing coordination and collaboration to ensure integration and synchronization with existing, and emerging, concepts, doctrine and policy.

1.7.9.4 Operations Research. Contractor shall provide operations research analysis and assessment of performance for desired areas to include, but not limited to, 1) analysis of integrated data to identify trends and factors contributing to performance; 2) reviewing integrated data quality and rules for manipulating data into actionable information, 3) provide recommendations to improve data quality and format of periodic statistic reports. Contractor shall assess methodologies and make recommendations as necessary.

1.7.10 Subject Matter Expert (SME). Contractor shall provide niche and/or specialized expertise support to programs managed by HQ AMC. SME support tasks include business and action planning, organizational assessments, process and productivity improvements, or other SME support tasks as directed by the TO. Contractor shall propose specific entry and exit criteria for any SME application in individual task orders.

1.7.10.1 Contractor shall provide high-level subject matter expertise for work described in the program/task. Provides advanced technical knowledge and analysis of highly specialized applications and operational environment, high level functional systems analysis, design, integration, documentation, training, and/or implementation advice on complex problems which require a high level knowledge of the subject matter for effective implementation. SMEs shall apply principles, methods, and knowledge of specific functional areas of expertise to specific task order/program and work independently at the highest level.

SECTION 2: SERVICES SUMMARY

2.1 Services Summary Table. Contractor performance shall be measured and assessed using the Performance Objectives listed in the Service Summary (SS). Note that the SS does not identify every service required but those services considered most important for mission accomplishment:

Demonstrate effectiveness in forecasting, managing, and controlling Task Order costs

1.2.3 Contractor performs all Fixed Price task orders within proposed schedule 100% of the time. For all non Fixed Price Task Orders, performs within the estimated cost and schedule 95% of the time. Provides the 85% ceiling notification required by Far 52.232-7 (d) 100% of the time.

2.2 Quality Assurance. The Government will evaluate performance of the services listed in the SS to determine if they meet the performance thresholds. When the proper level of performance is not met, the CO will issue a written Corrective Action Request (CAR) to the Contractor. QAP’s will follow the methods of surveillance specified in the Government’s Performance Plan. Government personnel will record all surveillance observations. When an observation indicates defective performance, the QAP will require the contractor TO manager or representative to initial the observation. The initialing of the observation does not necessarily constitute concurrence with the observation, only acknowledgment that they have been made aware of the defective performance.

2.2.1 (Non-SS) Performance Deficiency Notifications. The Government will employ three types of notification: First Notice, Second Notice, and, finally, a Corrective Action Request (CAR).

2.2.1.1 First Notification. First notification is used for minor tasks that can be re-performed. It will state “First Notice.”

2.2.1.2 Second Notification. Second notification is used when first notice fails. It will state “Second Notice.”

2.2.1.3 Corrective Action Request. Corrective Action Requests are issued for failure of an SS item or when previous (Non-SS) Performance Deficiency notifications failed to result in corrective actions.

2.2.2 Performance Deficiency Resolution. Contractor shall take immediate action to correct all Government reported deficiencies, and to prevent recurrence of the deficiency.

3.0 SPECIAL CONSIDERATIONS

3.1. Other Pertinent Information

3.1.1 Non-Disclosure Agreements. To safeguard information, Contractor shall enter into non-disclosure agreements (NDAs) with the responsible local security manager as specified in the TO and after the appropriate briefing by the security manager. A copy of all NDAs shall be provided to the QAP and CO at request. See also H-12.

Solicitation No. FA4452-11-R-0013

3.2 Nonpersonal Services. This contract is a “nonpersonal services contract” as defined in FAR 37.101. It is, therefore, understood and agreed that Contractor and/or Contractor’s employees: (1) shall perform the services specified herein as independent contractors, not as employees of the Government; (2) shall be responsible for their own management and administration of the work required and bear sole responsibility for complying with any and all technical, schedule, or financial requirements or constraints associated with performance of this contract; (3) shall be free from supervision or control by any Government employee with respect to the manner or method or performance of the services specified; but (4) shall, pursuant to the Government’s right and obligation to inspect, accept or reject the work, comply with such general direction of the contracting officer, or the duly authorized representative of the contracting officer as is necessary to ensure accomplishment of the contract objectives.

Appendix A-1

Acronyms

Acquisition Strategy Panels (ASPs) Advisory and Assistance Services (A&AS) Agile Acquisition (AA) Air Force (AF) Business Case Analysis (BCA) Capabilities Review and Risk Assessment (CRRA) Commercial Off-The-Shelf (COTS) Communications Security (COMSEC) Computer Resources Support (CRS) Concepts of Operation (CONOPS) Contracting Officer (CO) Corrective Action Request (CAR) Cost As an Independent Variable (CAIV) Cost of Ownership analysis (COO) Data Items Descriptions (DIDs) Defense Department (DD) Department of Defense (DoD) Department of Defense Instruction (DoDI) Diminishing Manufacturing Sources and Material Shortages (DMSMS) Entrance National Agency Check (ENTNAC) Evolutionary Acquisition (EA) Firm Fixed Price (FFP) Force Protection Conditions (FPCONs) Government Furnished Equipment (GFE) Government Furnished Material (GFM) Government Furnished Property (GFP) Headquarters Air Mobility Command (HQ AMC) In Accordance With (IAW) Indefinite Delivery, Indefinite Quantity (IDIQ) Information Assurance (IA) Information Technology (IT) Integrated Logistics Support (ILS) Integrated Master Plan (IMP) Integrated Master Schedule (IMS) Integrated Product Team (IPT) Integrated Test Teams (ITTs) Interface Control Documents (ICDs) Interface Control Working Group (ICWG) Joint Capabilities Integration and Development System (JCIDS) Law Enforcement Agency Data System (LEADS) Life Cycle Management Plans (LCMPs) Management and Oversight of the Acquisition of Services Process (MOASP) National Agency Check (NAC) National Agency Checks (NACs) National Industrial Security Program (NISPOM) Non-Developmental Items (NDI) Operations security (OPSEC) Performance Based Business Environment (PBBE) Performance Plans (PPs) Performance Work Statement (PWS) Performance-Based Logistics (PBL) Planning, Programming, Budgeting and Execution (PPBE) Public Private Partnering (PPP) Quality Assurance Personnel (QAP) Reduction in Total Ownership Costs (RTOC) Scott Air Force Base (SAFB) Service Summary (SS) Statement of Objectives (SOO) Subject Matter Expert (SME) Technical Order (TO) Test & Evaluation (T&E) Test Readiness Reviews (TRRs) Verification and Validation (IV&V)

LABOR CATEGORIES

Personnel Qualifications

Contractor shall employ qualified personnel according to the following categories to perform the specific tasks delineated for each individual TO. This document specifies the desired levels of education and experience for the labor categories required. The categories listed below are the Government’s best estimate as to what categories of A&AS will be needed for the contract period of performance. Contractor is hereby advised that there is no guarantee that requirements exist for all categories listed and that some categories may not be utilized during the performance of the contract.

Skill Level Explanation: The skill level an individual qualifies for is dependent upon the relevant education, experience, and capabilities of the individual which equips him or her to perform within the assigned functional area. Task order PWSs will be written in terms of desired outcome and may reference the discipline areas only to categorize the type of support needed to perform the task. For each task, Contractor shall propose the required disciplines, skills mix, and skill level which are most effective for accomplishing the task.

AMC SKILL SET LEVELS (Excluding data entry and administrative personnel)

Level I (Entry): Desired Education/Experience: The desired qualifications for this position are a Bachelor’s Degree in a related discipline with 5 years of experience in the field of work.

Level II (Intermediate): The desired qualifications for this position are a Bachelor’s Degree (Master’s Degree is preferred) in a related discipline and 10-years of experience in the field of work.

Level III (Senior): The desired qualifications for this position are a Master’s Degree in a related discipline and 15-years of experience in the functional field of work.