Knowledge+Services+VMS+Requisition+Guide.pdf
PDF 52 KB Posted
- Attached to
- Managed Service Provider
- Contract number
- 282
- Issued by
- North Dakota
About this file
This document is a Managed Service Provider (MSP) Program Information sheet for the State of North Dakota, utilizing the NASPO ValuePoint Master Agreement 22PSX0086AB. The contract involves Knowledge Services as the designated Managed Service Provider for IT Staff Augmentation and Deliverable-Based Statement of Work (SOW) project services. The document outlines the comprehensive requisition and fulfillment processes for both staff augmentation and statement of work projects.
The MSP program provides a structured approach for IT resource procurement, utilizing Knowledge Services' proprietary Vendor Management System (VMS) called dotStaff™. The process encompasses multiple stages, including posting request forms, candidate screening, interviews, onboarding, time tracking, and invoicing. For staff augmentation, the workflow involves submitting qualified candidates and selecting resources, while the SOW process includes additional steps like pre-proposal conference calls, proposal reviews, and deliverable approvals. The program aims to streamline the acquisition of IT resources for North Dakota state agencies, with Knowledge Services managing the entire requisition fulfillment process from initial request to final vendor payment.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| Computer+Aid+Inc+Pricing.xlsx | XLSX spreadsheet | |
| Knowledge+Services+Pricing.xlsx | XLSX spreadsheet | |
| State+of+ND+Pricing.pdf | ||
| CAI+-+ND+Rollout+Presentation.pdf | ||
| Computer+Aid+VMS+Training+Guide.pdf | ||
| Contract+Summary.docx | DOCX document | |
| Vendor+Work+Order+Request.docx | DOCX document |
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Text version
PA 282-KS utilizing NASPO ValuePoint Master Agreement 22PSX0086AB
Managed Service Provider (MSP) Program Information
The State of North Dakota has entered into a participating agreement with Knowledge Services as the Managed Service Provider (MSP) for IT Staff Augmentation and Deliverable-Based Statement of Work (SOW) project services. Knowledge Services’ dedicated MSP Team is here to facilitate the entire requisition fulfillment process utilizing our proprietary, secure Vendor Management System (VMS), dotStaff™.
Requisition Process for Staff Augmentation Manager Completes Posting Request Form MSP Team Conducts Intake Call
Vendors Submit Qualified Candidates
MSP Team Screens Resumes
MSP Team Coordinates Interviews Manager Conducts Interview(s) with Selected Candidates MSP Team Requests Best and Final Offer (BAFO) Selected Candidate Completes Onboarding Resource Begins Assignment and Enters Time Designated State Time Approver Approves Time Knowledge Services Invoices State Agency State Agency Pays Knowledge Services Knowledge Services Pays Vendor
Requisition Process for Staff Augmentation
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Requisition Process for Statement of Work (SOW) Manager Completes Posting Request Form MSP Team Conducts Intake Call MSP Team Facilitates Pre-Proposal Conference Call and Q&A Vendors Submit Proposals Manager Reviews Proposals MSP Team Coordinates Oral Presentations (if applicable) Manager Scores Proposals and Selects Vendor MSP Team Requests Best and Final Offer (BAFO) MSP Team Creates Work Order and Routes for Signature Vendor Submits Deliverables as Completed Manager Approves Submitted Deliverables Knowledge Services Invoices State Agency State Agency Pays Knowledge Services Knowledge Services Pays Vendor
Requisition Process for Statement of Work (SOW)
Our dedicated MSP Team is happy to assist with the requisition process or answer any questions about the program.
> Please reach out to NDMSP@knowledgeservices.com
For program information and helpful resources please visit the Knowledge Services State of North Dakota Manager Program Page
STATE OF NORTH DAKOTA IT MANAGERS
MSP/VMS
Manager
Vendor
Resource
Request
Create
Submit
Qualify
Interview
On-Board
Invoice
Report
Entry
Approval https://forms.dotstaff.com/en-US/tenants/SOND/forms/4adf128a-e121-442b-a9c6-585835465c9a https://forms.dotstaff.com/en-US/tenants/SOND/forms/4adf128a-e121-442b-a9c6-585835465c9a mailto:NDMSP%40knowledgeservices.com?subject= https://programs.knowledgeservices.com/ndmsp/ndmsp-program-information/
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