Computer+Aid+Inc+Pricing.xlsx

XLSX spreadsheet 52 KB Posted

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Managed Service Provider
Contract number
282
Issued by
North Dakota

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This document is a Statewide Contract Pricing Schedule for Computer Aid, Inc., specifically Master Agreement #22PSX0086AA, which appears to be a state and local contract vehicle for IT professional services. The document includes a comprehensive Not-to-Exceed (NTE) Hourly Rate Sheet for 80 different technology and IT professional roles across various jurisdictions, with a focus on detailed position descriptions and qualifications.

The contract provides hourly rates ranging from $42.09 for a Help Desk Analyst to $185.66 for a Senior Consultant, covering a wide spectrum of technology positions including developers, engineers, architects, security specialists, and subject matter experts. The roles span technologies such as .NET, Java, SharePoint, cloud computing, cybersecurity, data management, AI, machine learning, and enterprise systems like SAP and PeopleSoft. The pricing structure appears designed to provide state and local government entities with a comprehensive, pre-negotiated rate card for accessing skilled IT professional services, with clearly defined position qualifications and responsibilities for each role.

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Knowledge+Services+Pricing.xlsx XLSX spreadsheet
State+of+ND+Pricing.pdf PDF
CAI+-+ND+Rollout+Presentation.pdf PDF
Computer+Aid+VMS+Training+Guide.pdf PDF
Contract+Summary.docx DOCX document
Knowledge+Services+VMS+Requisition+Guide.pdf PDF
Vendor+Work+Order+Request.docx DOCX document

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2. NTE Hourly Rate Sheet Contractor Name: Computer Aid, Inc

NTE Hourly Rate Sheet
NTE FULLY BURDENDED HOURLY BASE RATE BY JURISDICTION
#POSITION TITLE
ND
1.Net Developer$ 93.55
2Application Developer$ 85.24
3Application Support Analyst$ 64.70
4Application Systems Analyst / Programmer$ 55.94
5Architect$ 106.49
6Artificial Intelligence ("AI") Architect$ 98.16
7AI Engineer$ 92.68
8Big Data Architect$ 103.14
9Big Data Engineer$ 80.42
10Business Analyst$ 72.34
11Business Intelligence Analyst/Developer$ 78.19
12Business Intelligence Architect/Developer$ 85.73
13Cloud Architect$ 104.69
14Cloud Engineer$ 88.94
15COBOL Programmer$ 70.08
16CRM Architect$ 111.30
17Cyber Security Analyst$ 95.54
18Cyber/Information Security Engineer$ 117.81
19Data Administrator$ 51.24
20Data Analyst$ 83.59
21Data Architect$ 78.05
22Data Center Operation Control$ 84.04
23Data Center Operations/Administrator$ 43.38
24Data Scientist$ 79.15
25Database Administrator$ 98.26
26Database Analyst$ 64.71
27Database Architect$ 77.09
28Desktop Support Technician$ 50.90
29Developer$ 90.57
30EDI Specialist$ 57.42
31Enterprise Architect$ 142.03
32Help Desk Analyst$ 42.09
33Information Security Analyst$ 81.36
34Java Developer$ 80.72
35Machine Learning Developer$ 96.54
36Mobile applications developer$ 67.45
37Mobile Specialist$ 73.16
38Network Administrator$ 49.46
39Network Engineer$ 92.60
40Network Security Administrator$ 75.56
41Network Security Architect$ 100.38
42Network Security Engineer$ 85.84
43Oracle/PeopleSoft DBA$ 121.61
44PEGA Lead Business Architect$ 108.86
45PeopleSoft Functional Analyst$ 55.17
46PeopleSoft Functional SME$ 83.69
47Product Manager$ 84.89
48Product Specialist$ 69.71
49Program Manager$ 112.10
50Project Manager$ 93.24
51Quality Assurance Analyst$ 62.96
52Quality Assurance Engineer$ 104.89
53Robotic Process Engineer$ 105.08
54RPA Solution Architect/Developer$ 93.38
55Salesforce Developer$ 76.09
56SAP Specialist$ 96.12
57Scrum Master$ 67.31
58Security Administrator$ 105.46
59Security Analyst$ 66.32
60Security Engineer$ 133.52
61SharePoint Architect$ 98.67
62SharePoint Developer$ 85.15
63Solutions Architect$ 83.81
64System Administrator$ 74.32
65System Engineer$ 113.93
66Technical Writer$ 66.46
67Tester$ 62.85
68UI Developer-Designer$ 59.90
69UX Developer$ 60.38
70Telecom Administrator$ 85.02
71Telecom Engineer$ 75.67
72Telecom Technician$ 49.32
73Network Technician$ 61.56
74Mainframe Systems Programer$ 106.00
75Content Management Administration$ 50.88
76Application Technical Specialist$ 102.29
77Infrastructure Technical Architect$ 111.12
78Business Subject Matter Expert$ 86.81
79Senior Consultant$ 185.66
80PEGA Developer$ 87.09

&"-,Bold"&12Master Agreement #: 22PSX0086AA

EXHIBIT B

PRICE SCHEDULE

3. IT Position Descriptions Contractor Name: Computer Aid, Inc

3. IT Position Descriptions

# POSITION TITLE QUALIFICATIONS DUTIES AND RESPONSIBILITIES

1.Net DeveloperFull-time professional work experience in the development and support of Information Technology applications. Successful completion of an Information Technology Certification program, accredited college and/or graduate training may substitute for the required work experience. Technical expertise in the following could be required: ASP.NET; C#; HTML; CSS; JavaScript; Entity Framework; SQL Server; Azure DevOpsResponsible for analysis, design, coding, and component and assembly testing of all .Net application code owned by the Application Team. .Net Developers typically are involved in maintenance (including production support), enhancement, and development work. .Net Developers have a range of skills and knowledge of the technologies used and applications supported by the Application Team. The Application Developer works with the Business Analyst, Application Architect, and other Application Development Team members on an as needed basis to ensure that design and code meet customer requirements.
2Application DeveloperFull-time professional work experience in the development and support of Information Technology applications. Successful completion of an Information Technology Certification program, accredited college and/or graduate training may substitute for the required work experience.Responsible for analysis, design, coding, and component and assembly testing of all application code owned by the Application Team. Developers typically are involved in maintenance (including production support), enhancement, and development work. Developers have a range of skills and knowledge of the technologies used and applications supported by the Application Team. The Application Developer works with the Business Analyst, Application Architect, and other Application Development Team members on an as needed basis to ensure that design and code meet customer requirements.
3Application Support AnalystFull-time professional work experience in Information Technology.Administers and maintains software infrastructures and applications. Collaborates with Application Developers and Software Engineers in the design and development new applications and improvement of existing applications. Runs application testing on designed programs, and provides accurate, quality analyses of new program applications.
4Application Systems Analyst / ProgrammerFull-time professional work experience in Information Technology. Prior experience with various technologies and roles, including prior analysis, requirements gathering and formal modeling experience, but typically also has some prior experience in Programming languages such as JAVA, .NET, COBLAT, etc. Substitutions: Accredited college training may substitute for the required work experience. Successful completion of an Information Technology Certification program, may substitute for the required work experience with a maximum substitution of two (2) years. Two (2) years of work experience as an Application Systems Analysis/Programming-Specialist; Application Systems Analysis/Programming-Intermediate; Application Developer-Senior may substitute for all of the required experience.The Application System Analyst analyzes user requirements, procedures, and problems to automate processing or to improve existing computer system. They confer with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be summarized, and formats for reports. The Application System Analyst writes detailed descriptions of user needs, program functions, and steps required to develop or modify computer program. The Application System Analyst/Programmer reviews computer system capabilities, specifications, and scheduling limitations to determine if requested program or program change is possible within existing system and then implements required changes.
5ArchitectExperience in various technologies and roles, including designing, developing, and implementing application infrastructure to provide highly-complex, reliable, and scalable applications and systems to meet the organization’s objectives and requirements.Responsible for designing, developing, and implementing application infrastructure to provide highly-complex, reliable, and scalable applications and systems to meet the organization’s objectives and requirements. Applications Architects are familiar with a variety of the application technologies, frameworks, environments, concepts, methodologies, practices and procedures, and rely on experience and judgment to plan and accomplish goals. Application Architects are able to perform a variety of complicated tasks with minimal or no direct supervision. They have proven experience defining systems and application architecture and provide vision, problem anticipation, and problem solving ability to organizations. They consult with the client to define needs or problems, conduct research, perform studies and surveys to obtain data, and analyze problems to advise on or recommend solutions, utilizing knowledge of theory, principles, or technology of specific discipline or field of specialization.
6Artificial Intelligence ("AI") ArchitectExperience with machine learning programming languages such as: Python, C++, JavaScript, Java, C#, Julia, Shell, R, TypeScript, Scala.Develops artificial intelligence, machine learning, deep learning, and natural language processing algorithms. Designs artificial intelligence solutions to solve business problems. Implements complex data systems.
7AI EngineerExperience with machine learning programming languages such as: Python, C++, JavaScript, Java, C#, Julia, Shell, R, TypeScript, Scala.Develops and utilizes simulations and models. Evaluates tools, technologies, architectures, models, and test results. Heads meetings regarding AI with external parties and internal business-embedded innovation teams. Collaborates with lead engineers to define subsystem requirements and acceptance criteria.
8Big Data ArchitectProficient understanding of distributed computing principles; Proficiency with Hadoop v2, MapReduce, HDFS; Experience with building stream-processing systems, using solutions such as Storm or Spark-Streaming; Good knowledge of Big Data querying tools, such as Pig, Hive, and Impala; Knowledge of various ETL techniques and frameworks, such as Flume.Designs and develops big data solutions. Analyzes data models to ensure they are efficient for developing proper analysis. Discerns customer requirements and confirms models address them.
9Big Data EngineerThorough understanding of the underlying technologies that make up cloud computing: IaaS, PaaS and SaaS implementation. Skilled in exploratory data analysis or EDA to ensure ETL/ELT work and skilled in working with tools like SSRS, Excel, PowerBI, Google Looker, PowerBI etc. A big data engineer should be familiar with Python’s libraries SciPy, NumPy, sci-kit learn, pandas, etc. Data engineers should be able to script in multiple languages.Develops, engineers, maintains, runs tests, evaluates, and implements big data infrastructure, projects, tools, and solutions within an organization, working with the latest database technologies, in order to get results from vast amounts of data quickly. Selects and integrates big data tools and frameworks required to provide requested capabilities. Collects, stores, processes, manages, analyzes, and visualizes large sets of data to turn information into insights using multiple platforms; chooses optimal solutions to use for those purposes; maintains, implements, and monitors them; and integrates them with the architecture used across the organization.
10Business Analyst• Experience conducting Facilitated Workshops for requirements analysis.

• Experience creating workflows using formal notation such as the Business Process Modeling Notation (BPMN).

• Knowledge of formal requirements gathering methodologies.

• Experience developing Business Requirements

• Experience developing Functional requirements

• Experience developing User (stakeholder) requirements

• Experience developing Quality-of-service (non-functional) requirements

• Experience developing Report Specifications

• Experience developing Requirements Traceability MatrixResponsible for the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals. A Business Analyst primarily reviews, analyzes, and evaluates business systems and user needs.
11Business Intelligence Analyst/DeveloperBachelor’s degree in business, economics, information science or a related field. A Certified Business Analysis Professional (CBAP) certification through the International Institute of Business Analysis (IIBA) is a plus.Analyzes data and processes to provide business intelligence information to management. Advises management on the content and interpretation of business data. Utilizes software to conduct analyses and manage data processes. Recommends alternative data or analysis solutions to management based on available data and business needs. Implements new data or analysis processes based on changing business or industry conditions.
12Business Intelligence Architect/DeveloperBachelor’s degree in business, economics, information science or a related field. A Certified Business Analysis Professional (CBAP) certification through the International Institute of Business Analysis (IIBA) is a plus.Provides expert guidance on Business Intelligence (BI) skills and technologies. Developd scalable and maintainable BI applications to meet business objectives. Develops security and authentication standards for the organization. Maintains accurate and complete technical architectural documents. Defines BI standards, guidelines, and best practices for business groups and technical teams. Supports BI tools upgrades in development, testing, and documentation.

Performs maintenance and troubleshooting activities for BI tools. Diagnoses and resolves BI tool capacity issues. Recommends strategies to improve performance and capacity of BI tools. Addresses customer queries and issues in a timely manner. Provides BI administration and technical support during weekends, after-hours and holidays when needed. Provides technical training on BI tools to junior staff. Collaborates with BI Administrators, Developers, and Analysts for successful development of BI reporting and analysis solutions.

Work with business groups and technical teams to develop and maintain data warehouse platform for BI reporting.

13 Cloud Architect • Knowledge and experience with some of the major CSPs (AWS, Azure, IBM & Google).

• Experience designing IaaS, PaaS and SaaS architectures.

• Knowledge of Service Registries and Cloud brokers.

• Understands Stateful and Stateless services.

• Knowledge of web services technologies- Restful services.

• Understanding of distributed systems, databases and search systems.Designs, develops, implements, utilizes, and conforms to enterprise cloud architecture application solutions, strategies, processes, and standards, focusing on expertise in cloud technologies. Collaborates with business owners, Analysts, Engineers, development teams, and infrastructure services to define, establish, and communicate application and data architecture standards, policies, and directions. Designs high quality architectures, and drives architecture activities that are aligned to organization requirements set by leadership on behalf of stakeholders and are consistent with enterprise architectural standards.
14Cloud Engineer• Knowledge and experience with some of the major CSPs (AWS, Azure, IBM & Google).

• Experience designing IaaS, PaaS and SaaS architectures.

• Knowledge of Service Registries and Cloud brokers.

• Understands Stateful and Stateless services.

• Knowledge of web services technologies- Restful services.

• Understanding of distributed systems, databases and search systems.Researches, designs, develops, runs tests, and evaluates systems that support cloud implementation and integrates with cloud service providers, applying principles and techniques of computer science, engineering, and mathematical analysis. Plans and conducts technical tasks associated with the implementation and maintenance of internal cloud enterprise-shared virtualization infrastructure. Develops and executes cloud solution roadmaps as they relate to business and executes company strategy to drive the achievement of business objective.
15COBOL ProgrammerKnowledge and expertise of the following technical skills:

Databases: MS SQL Server, Oracle RDB, and DB2 Languages: Java, COBOL, TSO, JCSL, and CICS Platforms/systems: z/OS, Windows, Linux, UNIX, IBM Mainframe

Tools: Endevor, Abend-aid, Xpediter, Rational, and Micro FocusA COBOL programmer is one who writes and works hands-on with a large-scale computer developing code in COBOL. A COBOL programmer will develop and maintain COBOL applications, test COBOL programs to catch errors and apply solutions to the faulty lines of the computer code responsible, document and file systems and enhance programs that are developed and implemented, gather and document system requirements, and fine-tune DB2 SQL queries.
16CRM ArchitectBachelors degree in Information Systems, Software Engineering or a related field. Experience with some or all of the following: C#, .NET, Competitors Business processes in BSS and OSS areas, CRM SDK, Defining CRM architecture and integration points in BSS environment, ETOM and frameworx.Develops and designs requirements for the CRM system in consultation with multiple departments. Gathers technical requirements and concepts for the further development of technical requirements for the CRM system. Defines the business requirements for a scalable CRM infrastructure. Provides technical and professional servicing of the CRM system.
17Cyber Security AnalystProven work experience as a Cybersecurity Analyst or similar role

Experience in information security or related field Experience with computer network penetration testing and techniques Understanding of firewalls, proxies, SIEM, antivirus and IDPS concepts Ability to identify and mitigate network vulnerabilities and explain how to avoid them

Bachelor’s degree in computer science or related field is preferredA trained cyberprofessional who specializes in network and IT infrastructure security. The cybersecurity analyst thoroughly understands cyberattacks, malware, and the behavior of cybercriminals, and actively seeks to anticipate and prevent these attacks. Develops and implements advanced cyber defense solutions and changes for organizations, safeguards the corporate infrastructure from infiltrations of exfiltration, and assures that the system is built to specification and is deployed successfully. Designs, maintains, and operates highly complex and high secure communications network environments. Performs in-depth network security analysis, and conducts preliminary incident response, event analysis, and threat intelligence. Reviews security events that could be a detriment to the organization's overall security stance.
18Cyber/Information Security EngineerA degree in computer science, IT, systems engineering, or related qualification. Must have an excellent understanding of technology infrastructures using Firewalls, VPN, Data Loss Prevention, IDS/IPS, Web-Proxy, and Security Audits. Must be comfortable working with a variety of technologies, security problems, and troubleshooting of the network. Proficiency in Python, C++, Java, Ruby, Node, Go, and/or Power Shell.Cybersecurity engineers, sometimes called information security engineers, identify threats and vulnerabilities in systems and software, then apply their skills to developing and implementing high-tech solutions to defend against hacking, malware and ransomware, insider threats and all types of cybercrime.
19Data AdministratorFull-time professional Information Technology Project Development work experience and/or Function/Business Process Analysis work experience. Substitutions: Accredited college training may substitution for the required work experience. Two (2) years of work experience as a Database Analyst-Senior ; Data Warehousing Administrator ; Data Architect ; Database Analyst-Intermediate ; Data Warehousing Analyst may substitute for all of the required experience.It is the data administrator's responsibility to implement and execute data mining projects and make reports to provide understanding into sales, marketing, and purchasing opportunities and business trends. The role would also include updating information to the company's database and official company website. Moreover, they also do reports about data analysis, forecasting, and other research activities that lead to decision making.
20Data AnalystStrong mathematical skills to help collect, measure, organize and analyze data; Knowledge of programming languages like SQL, Oracle, R, MATLAB, and Python; Technical proficiency regarding database design development, data models, techniques for data mining, and segmentation; Experience in handling reporting packages like Business Objects, programming (Javascript, XML, or ETL frameworks), databases; Proficiency in statistics and statistical packages like Excel, SPSS, SAS to be used for data set analyzing.The Data Analyst assesses complex data systems and programs in support of ad-hoc and standing management or customer requests. Creates programs, methodologies, and files for analyzing and presenting data. Examines data quality, applications, and functions. Produces output and sustains operation. Researches new data sources and analytical tools. Contributes to new product development and improvement in product delivery and presentation. Develops awareness of and familiarity with issues and events affecting organization, department, and/or customer. Uses and supports database applications and analytical tools. Uses timely and appropriate participation of users/customers in data collection and query systems.
21Data ArchitectProven work experience as a Data Architect, Data Scientist, Data Analyst or similar role

In-depth understanding of database structure principles Experience gathering and analyzing system requirements Knowledge of data mining and segmentation techniques Expertise in SQL and Oracle Proficiency in MS Excel Familiarity with data visualization tools (e.g. Tableau, D3.js and R) Proven analytical skills BS in Computer Science or relevant field Builds and maintains a company's database by identifying structural and installation solutions. Works with database administrators and analysts to secure easy access to company data. responsibilities include:

- Translating business requirements into technical specifications, including data streams, integrations, transformations, databases, and data warehouses

- Defining the data architecture framework, standards, and principles, including modeling, metadata, security, reference data such as product codes and client categories, and master data such as clients, vendors, materials, and employees

- Defining reference architecture, which is a pattern others can follow to create and improve data systems

- Defining data flows, i.e., which parts of the organization generate data, which require data to function, how data flows are managed, and how data changes in transition

- Collaborating and coordinating with multiple departments, stakeholders, partners, and external vendors

22Data Center Operation ControlExperience with various technologies and roles, including Mainframe, COBOL, tape archiving, JCL, IDMS, MVS/TSO, ISPF, NOC monitoring software.Oversees the day-to-day management of all data center operations, policies, and procedures. Manages supervisors and operators engaged in inputting data into various storage media, manipulating existing data, editing data, and proofing new entries into database for accuracy. Interprets company policy to employees, and enforces company policies and practices. Analyzes and resolves work problems, or assists employees in solving work problems.
23Data Center Operations/AdministratorExperience with various technologies and roles, including Mainframe, COBOL, tape archiving, JCL, IDMS, MVS/TSO, ISPF, NOC monitoring software.Supports data center operations, working directly with the equipment, and utilizing knowledge of networking concepts, networking implementation, software concepts, and requirements in the testing and analysis of all elements of a data center facility. Maintains continuous operation of the equipment, including troubleshooting and repairing equipment failures, upgrading hardware, configuring new equipment, and monitoring the server, network performance, and operations. Assures that proper performance levels are sustained, that the network stays up and online, that data is accessible, that the processing and performance speed and power maintains efficiency at all times, and that downtime is kept to a minimum. Maintains documentation of daily operations; evaluates, analyzes, and documents critical data regarding the system's performance; determines which areas fall below efficiency standards, and addresses them.
24Data ScientistBachelor’s degree (or equivalent) in statistics, applied mathematics, or related discipline.

Proficiency with data mining, mathematics, and statistical analysis.

Advanced experience in pattern recognition and predictive modeling.

Experience with Excel, PowerPoint, Tableau, SQL, and programming languages (ex: Java/Python, SAS)The Data Scientist collects and analyzes statistics and information from multiple sources to spot trends and to gain maximum insight that can give the company a competitive advantage, and communicates informed conclusions and recommendations across an organization's leadership structure. Strategizes and identifies unique opportunities to locate and collect new data, explores and mines data from many angles, and determines what it means. Communicates data findings to both business and IT leaders to influence how an organization approaches and meets business challenges of an evolving customer base and changing marketplace, using strong business acumen. Finds and recommends new uses for existing data sources; designs, modifies, and builds new data processes; and builds large, complex data sets.
25Database AdministratorExperience in various technologies and roles, including Oracle, SQL Server, DB2 and other technologies related to Database administration and management. May require a bachelor’s degree in a related area and 2–4 years of relevant experience.The Database Administrator is responsible for data analysis and database management. Involved in maintenance, enhancement, designing of data dictionaries, physical and logical database models, and performance tuning. Knowledge of the utilities and production tools used for data storage management to support the Application Team. Coordinates physical changes to computer databases; codes, tests, and implements physical database, applying knowledge of data base management system. Designs logical and physical databases reviews description of changes to database design to understand how changes to be made affect physical data base. Establishes physical database parameters. Uses structured query language (SQL) to define database objects using database definition language (DDL) and control access to database objects using data control language (DCL). Calculates optimum values for database parameters, such as amount of computer memory to be used by database, following manuals and using calculator. Specifies user access level for each segment of one or more data items, such as insert, replace, retrieve, or delete data. Specifies which users can access data bases and what data can be accessed by user. Tests and corrects errors, and refines changes to database. Uses database utility programs and 3rd party utilities to monitor database.

performance, such as distribution of records and amount of available memory. Modifies data base programs to increase processing performance, referred to as performance tuning.

26Database AnalystMay require a bachelor’s degree in a related area and 0–2 years of relevant experience. Full-time professional work experience in Software Development, Maintenance, or Implementation. Substitutions: Accredited college training may substitute for the required work experience. Successfully completion of an Information Technology Certification program, may substitute for the required work experience. Two (2) years of work experience as a Data Administrator ; Data Warehousing Administrator ; Data Architect ; Database Analyst-Intermediate ; Data Warehousing Analyst may substitute for all of the required experience.Maintains data storage and access by evaluating, designing, and implementing company database[s]. Identifies data sources, constructs data decomposition diagrams, provides data flow diagrams and documents the process. Writes codes for database access, modifications, and constructions. Relies on established guidelines and instructions to perform daily job functions. Works under immediate supervision and usually reports to a manager.
27Database ArchitectPossess extensive knowledge of specific database systems, and is capable of hands-on work in all phases of database design and management. Experience in various technologies and roles, including database systems of any type and size.Responsible for designing, developing, and implementing infrastructure to provide highly-complex, reliable, and scalable databases to meet the organization’s objectives and requirements. The Database Architect is familiar with a variety of the database technologies, concepts, methodologies, practices, and procedures and relies on experience and judgment to plan and accomplish goals. The Database Architect is able to perform a variety of complicated tasks with minimal or no direct supervision. The Database Architect assists in defining system and application architecture and provides vision, problem anticipation, and problem solving ability to an organization. The Database Architect consults with the client to define needs or issues, conduct research, perform studies and surveys to obtain data, and analyze problems to advise on or recommend solutions, utilizing knowledge of theory, principles, or technology of specific discipline or field of specialization.
28Desktop Support TechnicianExperience with various technologies and roles, including PC/laptop break/fix, HW/SW installation and configuration, scripting (i.e. PERL, SHELL).Supports in-house teams and responds in person to helpdesk tickets. Responds to help desk tickets. Works with vendor support contacts to resolve technical problems with desktop computing equipment and software. Ensures desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems. Builds and configures new user workstation equipment set (PC, desktop image, phone, peripherals, software, user accounts). Troubleshoots basic network, software, and printing problems.
29DeveloperFull-time professional work experience in the development and support of Information Technology applications. Successful completion of an Information Technology Certification program, accredited college and/or graduate training may substitute for the required work experience.Responsible for analysis, design, coding, and component and assembly testing of all application code owned by the Application Team. Developers typically are involved in maintenance (including production support), enhancement and development work. Developers have a range of skills and knowledge of the technologies used and applications supported by the Application Team. The Application Developer works with the Business Analyst, Application Architect, and other Application Development Team members on an as needed basis to ensure that design and code meets customer requirements.
30EDI SpecialistBachelor's degree in computer science or information technology and/or at least two years of hands-on experience working with EDI technologies.Responsible for the design, development, and implementation of all EDI-related processes in a company or organization. EDI Specialist is tasked with continuously checking the quality of EDI programs and applications, enhancing processes relating to electronic data interchange, and ensuring that processes are customized to flow within a company's business system.
31Enterprise ArchitectMastery level of experience that includes the capabilities of experienced Application Developers and Technical Specialists who have the knowledge, skills, education and prior experience that involves the full and complete design of software solutions. Experience in various technologies and roles, including work across Application Development, Service Delivery and Infrastructure to identify, research, discuss, design, and implement key architecture standards.Works across Application Development, Service Delivery and Infrastructure to identify, research, discuss, design, and implement key architecture standards. Other responsibilities include research, design, document, build, and pilot prioritized topics for standards. Manages the list of potential standards and works with the application development management to prioritize efforts. Works closely with Development, Infrastructure, and Service Delivery teams to understand their needs and ensure the best standard is implemented. Works closely with development teams to pilot and prove out the standard. Drives the identification, development, and implementation of key new standards in areas such as Performance Testing, Security, Event Management, Web UI Framework, .NET Design Standards, Application To Application Communication, Caching, etc. Proposes new standards based on business need, IT need, and technology advances. Assists development teams to implement the standards into business applications. Investigates new technology and techniques that should be developed into an agency architecture standard. Leads key architectural design projects as necessary. Operates as business savvy technical leader across the organization. Influences development teams to design high-quality technical solutions that fit the architecture and standards. Educates Application Development Managers, Developers, and Business Analysts on State Architecture Standards.
32Help Desk AnalystExperience with various technologies and roles, including Tier 1-2 support, ticket/issue tracking software (i.e. Remedy), Automated Call Distribution (ACD) software, VPN, remote login software.The Help Desk Analyst provides technical assistance to computer system users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email, and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Answers questions or resolves computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
33Information Security AnalystPossess industry experience in the field of IT security. The ISA should possess working knowledge of IT Security Best Practices regarding networks and networking including protocol analysis, anomaly detection, and troubleshooting, and/ or working knowledge of IT Security Best Practices regarding Windows and *nix Servers and workstations required. Has experience with vulnerability assessment tools including but not limited to the following technologies; databases, web based applications, Windows and Unix file servers and data networks. Additional knowledge of information security standards and regulations preferred.The IT Security Analyst monitors and advises on information security issues related to the systems and workflow at an agency to ensure the internal IT security controls for an agency are appropriate and operating as intended. Coordinates and executes IT security-related projects for the agency. Coordinates response to information security incidents. Develops and publishes Information Security policies, procedures, standards, and guidelines based on knowledge of best practices and compliance with Commonwealth IT Security policies, standards, and guidelines. Conducts campus-wide data classification assessment and security audits and manages remediation plans. Collaborates with IT management, Internal Audit, and VITA to manage security vulnerabilities. Creates, manages and maintains user security awareness. Conducts security research and keeps abreast of latest security issues. Prepares IT security documentation, including department policies and procedures, agency notifications, Web content, and alerts.
34Java Developer4-year college degree or equivalent technical study. Additional Qualifications and Skills:
•Web development using JSF framework.
•Coding in JAVA/J2EE, Servlets, EJB, JDBC, JPA, JSF, JSP, JNDI, JAX-WS, JAX-RS, JAX-B
•JAVA / J2EE Patterns
•Object Oriented Design
•HTML4, HTML5, XML, JAVASCRIPT, CSS
•SOA, REST and SOAP Web Services
•WebSphere Application Server, Rational Software Architect, Source Control
•SQL, Database KnowledgeResponsible for analysis, design, coding, and component and assembly testing of all Java application code owned by the Application Team. Java Developers typically are involved in maintenance (including production support), enhancement, and development work. Java Developers have a range of skills and knowledge of the technologies used and applications supported by the Application Team. Works with the Business Analyst, Application Architect, and other Application Development Team members on an as-needed basis to ensure that design and code meets customer requirements.
35Machine Learning DeveloperBachelor's degree in computer science or information technology or equivalent work experience.Researches, develops, and implements machine learning algorithms for use in software and hardware applications. Maintains up-to-date knowledge of current technological standards, equipment, and practices. Identifies and suggests optimizations and features to improve hardware/software capabilities.
36Mobile applications developerA bachelor's degree in Computer Science or relevant field and/or 3 years of demonstrable experience for mobile developers.Designs, writes, develops, and implements innovative and advanced mobile applications. Maintains and enhances existing applications. Responsible for translating code into user-friendly applications. Collaborates with internal teams to develop functional mobile applications while working in a fast-paced environment. Develops application programming interfaces (APIs) to support mobile functionality while keeping up to date with terminology, concepts, and best practices for coding mobile apps.
37Mobile SpecialistExperience with various technologies and roles, including Mobile App Development, Security and/or Infrastructure Projects with Android and iOS systems. Programming may include native iOS, Android, Objective-C, Swift, JSON, webservices, UIKit, CoreData, hybrid app development, MDM etc.The Mobile Specialist serves in many capacities, including Developer, Engineer, Technical Architect, and Analyst for Mobile Projects. The Mobile Specialist often guides and mentors the technical team in all phases of the SDLC including requirement validation, detail design, development, and implementation. Serves as the Designer, Developer, and/or Engineer on Mobile Projects. Meets with end users and technical staff of all types to gather business and system requirements. Develops and/or engineers user interface, service tier, data tier components, infrastructure or security for Mobile Projects. Develops standards, repeatable processes, and reusable components. Assists in project planning, including developing of timelines, composition of technical teams, and leveling of resources. Mentors technical team leads and team members on Department processes and standards to promote consistency and improve productivity.
38Network AdministratorBachelor’s degree in Computer Science or a related field

2+ years experience in a network administration role MCSE certification a plus

CISSP, CCNA, or CCNP certification a plusThe Network Administrator installs, configures, and supports an organization's local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system. Maintains network hardware and software. Monitors network to ensure network availability to all system users and perform necessary maintenance to support network availability. May supervise other network support and client server specialists and plan, coordinate, and implement network security measures. Coordinates the development, implementation, and maintenance of a local area network or wide area network. Maintains the network's physical and logical structures, including network connections. Maintains network support software, analyzes user support statistics, and recommends appropriate measures. Installs, tests, and maintains network hardware and software. Prepares and analyzes statistics on network utilization and availability. Prepares training courses and provides user support and training in the use of available hardware, software, and utilities. Performs tuning and capacity planning activities to enhance the performance of the network resources.
39Network EngineerExperience with various technologies and roles, including Cisco, Avayya, Nortel, Routers, Switches, TCP/IP, BGP, Storage Area Network (SAN), CCNA/CCNP/CCIE certifications.The Network Engineer is responsible for installing networking technologies and supporting networks. Assesses existing network configurations and makes recommendations based on product specifications. Configures equipment and software to meet business needs, trains others on the solution, and documents the solution for ongoing support. Functions as part of a team on larger projects, or individually provides the services on support visits or smaller projects. Provides technical support and assists with the design of network solutions. Requires experience in the technical services and support field as well as experience in network administration (DHCP, DNS, routers, firewall, etc.).
40Network Security AdministratorBachelor’s degree in Information Technology, Information Systems, or Computer Science.Previous network security experience and professional certification, such as the Certified Information Systems Security Professional (CISSP) are a plus.Helps secure computer systems for a company, organization, or agency. Job duties may involve creating or updating security infrastructure and continually monitoring networks for unauthorized access or suspicious activities. Works with company staff members to help them stay connected and keep their work devices secure while they are online. May need to design and operate a training program that helps employees understand cybersecurity measures and best practices.
41Network Security ArchitectWindows and Unix system security experience

Experience using Intrusion Detection Systems (IDS) and hardware and software firewalls Implementing various network access control systems such as Active Directory

A bachelor’s degree in computer science or a related field is also required and a master’s degree in cybersecurity is preferred with one or two years in a cybersecurity role. CISSP and ISSAP certifications preferred.Responsible for designing and overseeing the building and configuration of secure enterprise network systems. Responsible for analyzing network data and systems to select the most appropriate control mechanism for the security required. May also have a hand in selecting software and hardware used to apply the control system. Defines policies and procedures appropriate to the systems and help educate users and administrators. May have an ongoing role in auditing and supervising security levels specific to the systems designed.
42Network Security EngineerComplete and in-depth knowledge of network management& security technologies and approaches. (DMZ design, IPSec, proxies, RADIUS, Network intrusion detection sensors). 4 year college degree or equivalent technical study or advanced degree. Certifications such as CISSP, GISP, and CISM.Responsibility for designing, implementing, and supporting network security solutions for the organization. In collaboration with members of the Architecture and Engineering, Systems Administration, Database Administration, IT Development, and Application Support teams, the Network Security Engineer will implement practical solutions to secure the States network infrastructure and ensure regulatory compliance requirements are met. This includes the ongoing maintenance and management of hardware and software that secures the organization's network, analyzing and troubleshooting problems, and monitoring for potential network security problems or incidents.
43Oracle/PeopleSoft DBA• Oracle DBA experience in all phases of Oracle/ PeopleSoft DBA support and Oracle/ PeopleSoft release upgrades.

• Experience supporting Oracle Exadata is preferred.

• Experience with Oracle 11g RAC, ASM and DataGuard is required.

• Experience with Oracle 12c is preferred.

• Experience with partitioning and advanced compression is preferred.

• Must be able to perform database backup and recovery, exports, imports, cloning, database refreshes, database monitoring, performance tuning.

• In -depth knowledge of Oracle databases and strong system level (Linux) and infrastructure (EMC or IBM SAN attached storage/RAID configuration, etc.) understanding.

• Proficient in UNIX scripting.

• Experience in resolving software integration problems.

• Excellent analytical ability, strong consultative and communication skills. The Oracle DBA will create, configure, monitor, and administer the Oracle database environment. The DBA must be able to work independently to provide all aspects of Oracle database administration.

Activities:

• Responsible for Oracle database design and support.

• Performs capacity planning activities as related to database storage.

• Assists in database performance monitoring, tuning, and optimization.

• Suggests and implements Departmental standards and procedures for database administration.

• Works with database vendors and external support on issues such as upgrades, technical problems, and solutions.

• Installs and configures Oracle software and identifies, performs, and maintains software release levels, database patches, and fixes as needed. Assists with database upgrades as needed.

• Develops, tests, and implements backup and recovery strategy.

• Follows change control and application deployment and access control procedures.

• Develops database monitoring procedures and utilities.

• Coordinates with other DBA team members on infrastructure enhancement or large development projects.

44PEGA Lead Business Architect4-year college degree or equivalent technical study; PEGA Senior Systems Architect CertificationLeads the business team in gathering requirements and choosing the best way to implement requirements leveraging the Pegasystem software and DCO capabilities. Understands business process and business requirements of the customers and translates them to requirements artifacts such as BRD/Functional spec/Use stories. Helps to ensure that the requirements management and facilitation best practices are adhered to which includes management of artifacts through traceability, version control, and change control. Helps to document business rules and assists with work type structure from the perspective of the business needs. Designs and configures rules and flows and assists with the draft user interface and draft process flow development. Functions as an Information Technology Business Analyst by understanding business requirements and transforming those requirements into data mapping specs. Effectively communicates with internal teams and clients to deliver user interface requirements like Graphical User Interfaces, Screen. and Interface mock-ups. Understands interface/integration technologies and has a good understanding of customers’ needs so they can be translated into requirements.
45PeopleSoft Functional Analyst4-year college degree. Expertise in required PeopleSoft Modules and Technologies.Provides support for the development and implementation of the Oracle PeopleSoft Human Capital Management Modules for the program.
46PeopleSoft Functional SME4-year college degree. Expertise in required PeopleSoft Modules and Technologies.Responsible for providing PeopleSoft functional support by acting as subject matter expert and leading the organization through the entire systems development lifecycle and production support.
47Product ManagerDegree in technical fields such as engineering or computer science. An MBA and a complementary certification within product management is a plus.Manages, plans, and coordinates the development of new products and enhancements of existing products and technical solutions based on short-term and long-term needs. Determines reasonable roadmaps and deadlines for new products and product enhancements considering priority, customer needs, financial limitations, staffing requirements, and availablity of resources. Develops sales forecasts and implements pricing schedules that provide revenue and margins growth while remaining competitive in the market.

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