Exhibit 2.1 Att 2.1 Pricing and Volumes_Final.xlsx

XLSX spreadsheet 158 KB Posted Jul 20, 2026

Attached to: Managed Network Services (MNS)
Solicitation number: DIR-CPO-STS-609
Issued by: Travis County, Austin City, Texas

About this file

Written by GovTribe AI · Jul 22, 2026

This is a Pricing and Volumes Attachment (Attachment 2.1) for a Managed Network Services (MNS) Request for Offer (RFO DIR-CPO-STS-609) issued by the State of Texas Department of Information Resources. The solicitation seeks comprehensive managed network services including customer infrastructure services (LAN, WAN, wireless, firewalls, web application firewalls, VPN, and DDI), network operations center services, governance risk and compliance services, technical field services, and managed staff augmentation. Respondents must complete pricing tables for an eight-year contract period spanning fiscal years 2028 through 2035, with an initial term of four years (FY28-FY31) and four option years (FY32-FY35). The contract includes transition services with implementation milestones beginning in May 2027 and completion expected by February 2028, encompassing activities such as transition project planning, operational readiness assessments, service management manual development, and disaster recovery planning.

Respondents are required to provide fixed monthly unit rates for each service category, estimated monthly resource unit volumes (which cannot be adjusted), hourly, monthly, and annual rate card pricing for various personnel categories at both onsite and remote locations, and one-time transition charges organized by expense category (labor, hardware, software, travel, third-party services, and other). All pricing must include anticipated inflation and reflect the asset strategy outlined in the Financial Responsibility Matrix. Respondents must also document all assumptions underlying their pricing proposals, identifying the pricing impact and applicable SOW sections, with the requirement that all assumptions be eliminated prior to contract execution. The pricing workbook is formula-driven with data entry restricted to blue-highlighted cells, and respondents may not modify formatting or formulas. Additionally, volume discount tiers are required based on anticipated monthly charges across DIR-prescribed volume bands, applied on an incremental basis rather than to the entire sum of charges.

View the file

Other files

File	Type	Posted
MSA Att 5 CJIS Security Addendum.docx	DOCX document	Jul 20, 2026
MSA Att 2 Insurance and Risk of Loss.docx	DOCX document	Jul 20, 2026
RFO Att C PDAA Vendor Self Assessment.xlsx	XLSX spreadsheet	Jul 20, 2026
RFO Att B Technical Solution Summary Document_Final.docx	DOCX document	Jul 20, 2026
Exhibit 1 SOW Att 1.2 Service Level Definitions_Final.docx	DOCX document	Jul 20, 2026
Exhibit 1 SOW Att 1.1 Service Level_Deliverable Matrix_Final.xlsx	XLSX spreadsheet	Jul 20, 2026
MSA Att 1 Definitions Table_DIR-CPO-STS-609.docx	DOCX document	Jul 20, 2026
Exhibit 2 Financial Provisions and Pricing Requirements_Final.docx	DOCX document	Jul 20, 2026
RFO Att A Respondent Information Form_Final.docx	DOCX document	Jul 20, 2026
Exhibit 1 SOW DIR-CPO-STS-609_MNS_Final.docx	DOCX document	Jul 20, 2026
MSA Att 3 Source_Code_Escrow.docx	DOCX document	Jul 20, 2026
MSA Template DIR-CPO-STS-609.docx	DOCX document	Jul 20, 2026
MSA Att 4 Form of Parent Guaranty.docx	DOCX document	Jul 20, 2026
RFO Att F Questions and Answers Form_Final.docx	DOCX document	Jul 20, 2026
RFO Att D VPAT 2.5 WCAG_Nov 2023_Final.docx	DOCX document	Jul 20, 2026
RFO Att G Exceptions_DIR-CPO-STS-609_Final.xlsx	XLSX spreadsheet	Jul 20, 2026
Exhibit 1 SOW Att 1.3 SMM Content and Organization_Final.docx	DOCX document	Jul 20, 2026
Exhibit 2 Att 2.2 Financial Responsibility Matrix_Final.xlsx	XLSX spreadsheet	Jul 20, 2026
RFO Att H_State of Texas Subcontracting Plan Form_06.2026.pdf	PDF	Jul 20, 2026
RFO DIR-CPO-STS-609_MNS_Final.docx	DOCX document	Jul 20, 2026
RFO Att E VADSIR_WCAG 21_Final.docx	DOCX document	Jul 20, 2026
Exhibit 1 SOW Att 1.4 Key Personnel_Final.docx	DOCX document	Jul 20, 2026
Exhibit 1 SOW Appendix A Reports_Final.xlsx	XLSX spreadsheet	Jul 20, 2026

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Title Page

State of Texas

Department of Information Resources

Attachment 2.1

Managed Network Services (MNS) Pricing and Volumes

DIR-CPO-STS-609

&"Segoe UI,Regular"Managed Network Services (MNS) &"Segoe UI,Regular"RFO DIR-CPO-STS-609

Change Log

State of Texas

Department of Information Resources

Change Control Log

Date Change

&"Segoe UI,Regular"&11Managed Network Services (MNS) &"Segoe UI,Regular"&11RFO DIR-CPO-STS-609

&"Segoe UI,Regular"&11Pricing and Volumes &"Segoe UI,Regular"&11&A &"Segoe UI,Regular"&11Page &P of &N

Instructions

Services Charges (Annual Amounts in $)

Respondent shall complete this pricing Attachment according to the instructions provided below. Respondent pricing shall include any anticipated inflation in the fixed rates, and the asset strategy reflected in Attachment 2.2 (Financial Responsibility Matrix). Respondent shall not modify any workbook formatting or formulas. Respondent data entry shall only occur in cells highlighted in blue.

Tab Descriptions and Instructions

Respondent Assumptions

Respondent shall provide all assumptions used in pricing the Services and those which will impact price, the pricing impact, and the related SOW section, as applicable. Respondent is responsible for the accuracy and completeness of the operational and financial assumptions underlying its pricing. If no assumptions are specified, then Department of Information Resources (DIR) will assume there are none. DIR requires that all assumptions be eliminated prior to contract execution. DIR’s contractual arrangements with a Respondent shall not be subject to assumption verification or post-closing diligence. Accordingly, Respondent shall minimize their assumptions and seek to eliminate all assumptions during the proposal and due diligence period. Respondent shall not be entitled to adjust its pricing or any other terms of the Agreement due to incorrect, incomplete, unresolved or undocumented assumptions on the part of the Respondent.

Summary Charges

This is a formula-driven pricing Summary tab. No Respondent data entry required.

Service Charges

This is a formula-driven pricing tab. No Respondent data entry required.

Unit Rates

Respondent is to provide fixed rates for each type of service/Resource Unit. Amount/rate should be no more than two decimal places. The Respondent shall not included any Charges for infrastructure provided by the Public Cloud Manager or Texas Private Cloud SCPs.

Volumes

Respondent is to provide the proposed measurement tool used to collect the service/Resource Unit. The volumes represent the initial estimated consumption with no forecasted growth. Respondent may not change volumes.

Pass-Through

This tab may be populated based on specific direction from DIR. If the Respondent believes there are additional items that need to be communicated they may be included in the Assumptions tab.

Rate Card

Respondent is to provide hourly rates, inclusive of travel, by resource category. Rates should be no more than two decimal places.

Transition

Respondent is to provide beginning dates, completion dates, and charges for each one time Attachment 1.1 Deliverables Transition Deliverable. Respondent is also to provide one-time Transition Charges by the expense categories listed below. Charges shall be completed on a "cash basis, as incurred" and not on a milestone completion or service charge basis.

Expense Categories

Labor - Transition team labor costs not captured in categories below

Hardware - Equipment investments to support Services

Software - Software inclusive of any access fees

Travel - Transition team travel expenses

Third Party Services - Systems implementation and integration third party services, etc.

Other, including but limited to projects necessary to replace existing swipe devices if not compatible with processing solution

Name/Role

Respondent to provide breakdown by key personnel and other roles as a monthly FTE for each month of the transition. The totals must reconcile to the Implemenation FTEs report in the Implementation table.

Volume Discounts

Respondent is to complete the table describing any volume related discounts based on monthly Charges.

Appendices

Respondent will complete tab instuctions.

&"Segoe UI,Regular"&11Managed Network Services (MNS) &"Segoe UI,Regular"&11RFO DIR-CPO-STS-609

&"Segoe UI,Regular"&11Pricing and Volumes &"Segoe UI,Regular"&11&A &"Segoe UI,Regular"&11Page &P of &N

Respondent Assumptions

The Respondent shall list all assumptions associated with the Charges and SOW Services, the pricing impact, the pricing impact period, and the related SOW section (as applicable). The pricing period must be either Transition or Monthly. Any monthly amounts are considered applicable across all contract months (base and option). For example, if the price impact is $1,000 and the price impact period is Monthly, then the total impact would be $96,000 (96 total contract months possible). Marking the Pricing Impact as "TBD" is not an acceptable response. If the assumption does not have a pricing impact, mark the Pricing Impact column as $0.

		#	Price Impact
($)	Price Impact Period

(Transition/

Monthly)	SOW Section #	Description
		1
		2
		3
		4
		5
		6
		7
		8
		9
		10
		11
		12
		13
		14
		15
		16
		17
		18
		19
		20

&"Segoe UI,Regular"&11Managed Network Services (MNS) &"Segoe UI,Regular"&11RFO DIR-CPO-STS-609

&"Segoe UI,Regular"&11Pricing and Volumes &"Segoe UI,Regular"&11&A &"Segoe UI,Regular"&11Page &P of &N

Summary Charges

		Summary Charges (Annual Amounts in $)
		No Respondent data entry required.
				Option Years
			Year 1
(FY28)	Year 2
(FY29)	Year 3
(FY30)	Year 4
(FY31)	Initial Term
Total	Year 5
(FY32)	Year 6
(FY33)	Year 7
(FY34)	Year 8
(FY35)	Total with

Option Years

Service Charges	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Transition Charges	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Total Charges	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0

&"Segoe UI,Regular"&11Managed Network Services (MNS) &"Segoe UI,Regular"&11RFO DIR-CPO-STS-609

&"Segoe UI,Regular"&11Pricing and Volumes &"Segoe UI,Regular"&11&A &"Segoe UI,Regular"&11Page &P of &N

Service Charges

		Services Charges (Annual Amounts in $)
		No Respondent data entry required.
						Option Years
			SOW Reference	Metric	Year 1
(FY28)	Year 2
(FY29)	Year 3
(FY30)	Year 4
(FY31)	Initial Term
Total	Year 5
(FY32)	Year 6
(FY33)	Year 7
(FY34)	Year 8
(FY35)	Total with

Option Years

Managed Network Services
Network Services - Customer Infrastructure
LAN	2.2.1	Port	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
WAN	2.2.2	Port	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Wireless	2.2.3	Controller/WAP	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Firewall - Extra-Small	2.2.4	Device	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Firewall - Small	2.2.4	Device	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Firewall - Medium	2.2.4	Device	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Firewall - Large	2.2.4	Device	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Firewall - Extra-Large	2.2.4	Device	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Web Application Firewall (WAF) - Small	2.2.5	Instance	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Web Application Firewall (WAF) - Medium	2.2.5	Instance	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Web Application Firewall (WAF) - Large	2.2.5	Instance	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
VPN - Account	2.2.6	Account	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
VPN - Site to Site	2.2.6	Connection	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
DDI	2.2.7	Active IP	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Network Services - Successful Respondent Infrastructure
Network Operations (NOC)	2.3.1	Port	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Fully Managed VPN - Account	2.3.2	Account	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Fully Managed DDI	2.3.3	Active IP	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0

Other Network Services
Other Network Services
Governance Risk and Compliance (GRC) Network Assessments	2.4.1	Custom	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Network Vulnerability Scans	2.4.2	Custom	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Network Incident Response	2.4.3	Custom	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Technical Field Services	2.4.4	Request	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0

Managed Staff Augmentation
Managed Staff Augmentation
Managed Staff Augmentation	2.4.5	Rate Card Category	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0

TOTAL $ - 0 $ - 0 $ - 0 $ - 0 $ - 0 $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

&"Segoe UI,Regular"&11Managed Network Services (MNS) &"Segoe UI,Regular"&11RFO DIR-CPO-STS-609

&"Segoe UI,Regular"&11Pricing and Volumes &"Segoe UI,Regular"&11&A &"Segoe UI,Regular"&11Page &P of &N

Unit Rates

Monthly Resource Unit Rates in $

Fill out blue highlighted areas of worksheet with fixed rates for each Service.

						Option Years
			SOW Reference	Metric	Year 1
(FY28)	Year 2
(FY29)	Year 3
(FY30)	Year 4
(FY31)		Year 5
(FY32)	Year 6
(FY33)	Year 7
(FY34)	Year 8

(FY35)

Managed Network Services
Network Services - Customer Infrastructure
LAN	2.2.1	Port	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -
WAN	2.2.2	Port	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -
Wireless	2.2.3	Controller/WAP	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -
Firewall - Extra-Small	2.2.4	Device	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -
Firewall - Small	2.2.4	Device	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -
Firewall - Medium	2.2.4	Device	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -
Firewall - Large	2.2.4	Device	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -
Firewall - Extra-Large	2.2.4	Device	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -
Web Application Firewall (WAF) - Small	2.2.5	Instance	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -
Web Application Firewall (WAF) - Medium	2.2.5	Instance	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -
Web Application Firewall (WAF) - Large	2.2.5	Instance	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -
VPN - Account	2.2.6	Account	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -
VPN - Site to Site	2.2.6	Connection	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -
DDI	2.2.7	Active IP	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -
Network Services - Successful Respondent Infrastructure
Network Operations (NOC)	2.3.1	Port/Device	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -
Fully Managed VPN - Account	2.3.2	Account	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -
Fully Managed DDI	2.3.3	Active IP	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -

Other Network Services
Other Network Services
Governance Risk and Compliance (GRC) Network Assessments	2.4.1	Custom
Network Vulnerability Scans	2.4.2	Custom
Network Incident Response	2.4.3	Custom
Technical Field Services	2.4.4	Request	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -

Managed Staff Augmentation
Managed Staff Augmentation
Managed Staff Augmentation	2.4.5	Rate Card Category

If a SOW section is not specifically referenced, associated costs should be allocated across referenced sections.

&"Segoe UI,Regular"&11Managed Network Services (MNS) &"Segoe UI,Regular"&11RFO DIR-CPO-STS-609

&"Segoe UI,Regular"&11Pricing and Volumes &"Segoe UI,Regular"&11&A &"Segoe UI,Regular"&11Page &P of &N

Volumes

Estimated Monthly Resource Unit Volumes

Fill out blue highlighted areas of worksheet with measurement tool for each Service. Do not adjust volumes.

							Option Years
			SOW Reference	Measurement Tool	Metric	Year 1
(FY28)	Year 2
(FY29)	Year 3
(FY30)	Year 4
(FY31)		Year 5
(FY32)	Year 6
(FY33)	Year 7
(FY34)	Year 8

(FY35)

Managed Network Services
Network Services - Customer Infrastructure
LAN	2.2.1		Port	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0
WAN	2.2.2		Port	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0
Wireless	2.2.3	ServiceNow	Controller/WAP	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0
Firewall - Extra-Small	2.2.4	ServiceNow	Device	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0
Firewall - Small	2.2.4	ServiceNow	Device	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0
Firewall - Medium	2.2.4	ServiceNow	Device	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0
Firewall - Large	2.2.4	ServiceNow	Device	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0
Firewall - Extra-Large	2.2.4	ServiceNow	Device	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0
Web Application Firewall (WAF) - Small	2.2.5	ServiceNow	Instance	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0
Web Application Firewall (WAF) - Medium	2.2.5	ServiceNow	Instance	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0
Web Application Firewall (WAF) - Large	2.2.5	ServiceNow	Instance	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0
VPN - Account	2.2.6		Account	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0
VPN - Site to Site	2.2.6		Connection	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0
DDI	2.2.7		Active IP	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0
Network Services - Successful Respondent Infrastructure
Network Operations (NOC)	2.3.1		Port/Device	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0
Fully Managed VPN - Account	2.3.2		Account	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0
Fully Managed DDI	2.3.3		Active IP	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0

Other Network Services
Other Network Services
Governance Risk and Compliance (GRC) Network Assessments	2.4.1	ServiceNow	Custom
Network Vulnerability Scans	2.4.2	ServiceNow	Custom
Network Incident Response	2.4.3	ServiceNow	Custom
Technical Field Services	2.4.4	ServiceNow	Request	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0
Managed Staff Augmentation
Managed Staff Augmentation
Managed Staff Augmentation	2.4.5	ServiceNow	Rate Card Category

&"Segoe UI,Regular"&11Managed Network Services (MNS) &"Segoe UI,Regular"&11RFO DIR-CPO-STS-609

&"Segoe UI,Regular"&11Pricing and Volumes &"Segoe UI,Regular"&11&A &"Segoe UI,Regular"&11Page &P of &N

Pass-Through Pass-Through Expenses ($)

			Option Years
		Year 1
(FY28)	Year 2
(FY29)	Year 3
(FY30)	Year 4
(FY31)	Initial Term
Total	Year 5
(FY32)	Year 6
(FY33)	Year 7
(FY34)	Year 8
(FY35)	Total with

Option Years

	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -
	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -
	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -
	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -
	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -
	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -
Total	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -

&"Segoe UI,Regular"&11Managed Network Services (MNS) &"Segoe UI,Regular"&11RFO DIR-CPO-STS-609

&"Segoe UI,Regular"&11Pricing and Volumes &"Segoe UI,Regular"&11&A &"Segoe UI,Regular"&11Page &P of &N

This tab may be updated at a later stage of the procurement. Respondents must price all requirements as instructed in the Unit Rates, Transition, and Rate Card tabs. If Respondent desires to communicate any additional pricing related items, they must be included in the Respondent Assumptions tab.

Rate Card

Rate Card Resources

Fill out blue highlighted cells with the applicable Resource Categories and hourly rates based inclusive of travel (if applicable).

					Option Years
		Resource Category	Units	Year 1
(FY28)	Year 2
(FY29)	Year 3
(FY30)	Year 4
(FY31)	Year 5
(FY32)	Year 6
(FY33)	Year 7
(FY34)	Year 8

(FY35)

Onsite (Customer Location)
Project Manager I	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Project Manager II	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Project Manager III	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Engineer I	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Engineer II	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Engineer III	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Wireless Network Engineer I	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Wireless Network Engineer II	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Wireless Network Engineer III	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Administrator I	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Administrator II	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Administrator III	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Operations Center (NOC) Technician I	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Operations Center (NOC) Technician II	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Operations Center (NOC) Technician III	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Enterprise Architect I	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Enterprise Architect II	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Enterprise Architect III	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Security Engineer I	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Security Engineer II	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Security Engineer III	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Project Manager I	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Project Manager II	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Project Manager III	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Engineer I	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Engineer II	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Engineer III	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Wireless Network Engineer I	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Wireless Network Engineer II	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Wireless Network Engineer III	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Administrator I	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Administrator II	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Administrator III	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Enterprise Architect I	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Enterprise Architect II	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Enterprise Architect III	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Security Engineer I	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Security Engineer II	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Security Engineer III	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Project Manager I	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Project Manager II	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Project Manager III	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Engineer I	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Engineer II	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Engineer III	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Wireless Network Engineer I	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Wireless Network Engineer II	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Wireless Network Engineer III	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Administrator I	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Administrator II	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Administrator III	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Enterprise Architect I	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Enterprise Architect II	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Enterprise Architect III	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Security Engineer I	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Security Engineer II	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Security Engineer III	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
US Based (Remote)
Project Manager I	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Project Manager II	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Project Manager III	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Engineer I	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Engineer II	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Engineer III	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Wireless Network Engineer I	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Wireless Network Engineer II	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Wireless Network Engineer III	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Administrator I	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Administrator II	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Administrator III	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Operations Center (NOC) Technician I	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Operations Center (NOC) Technician II	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Operations Center (NOC) Technician III	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Enterprise Architect I	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Enterprise Architect II	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Enterprise Architect III	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Security Engineer I	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Security Engineer II	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Security Engineer III	Hourly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Project Manager I	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Project Manager II	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Project Manager III	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Engineer I	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Engineer II	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Engineer III	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Wireless Network Engineer I	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Wireless Network Engineer II	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Wireless Network Engineer III	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Administrator I	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Administrator II	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Administrator III	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Enterprise Architect I	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Enterprise Architect II	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Enterprise Architect III	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Security Engineer I	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Security Engineer II	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Security Engineer III	Monthly Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Project Manager I	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Project Manager II	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Project Manager III	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Engineer I	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Engineer II	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Engineer III	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Wireless Network Engineer I	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Wireless Network Engineer II	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Wireless Network Engineer III	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Administrator I	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Administrator II	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Administrator III	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Enterprise Architect I	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Enterprise Architect II	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Enterprise Architect III	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Security Engineer I	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Security Engineer II	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Network Security Engineer III	Annual Rate	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00

&"Segoe UI,Regular"&11Managed Network Services (MNS) &"Segoe UI,Regular"&11RFO DIR-CPO-STS-609

&"Segoe UI,Regular"&11Pricing and Volumes &"Segoe UI,Regular"&11&A &"Segoe UI,Regular"&11Page &P of &N

Transition

Fill out blue highlighted areas with beginning dates, completion dates, Charges for each Transition Milestone per Attachment 1.1.

Attach 1.1 Ref ID	Description	Beginning Date	Completion Date	Total Charges
1.1	Transition Project Plan			$ -
1.2	Operational Readiness Assessment			$ -
1.3.1	Service Management Manual (SMM) Phase I			$ -
1.3.2	Service Management Manual (SMM) Phase II			$ -
1.3.3	Service Management Manual (SMM) Phase III			$ -
1.4	Transition Milestones Complete			$ -
1.7	Disaster Recovery Plan			$ -
1.8	Tooling Implementation Complete - Operationally Ready			$ -
			Total Transition Charges	$ -

Fill out blue highlighted cells with the applicable Transition Implementation costs.
	May-2027	Jun-2027	Jul-2027	Aug-2027	Sep-2027	Oct-2027	Nov-2027	Dec-2027	Jan-2028	Feb-2028
IMPLEMENTATION
Labor	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -
Hardware	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -
Software	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -
Travel	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -
Third Party Services	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -
Other (Specify)	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -
Total	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -	$ -

Implementation FTES - 0 - 0 - 0 - 0 - 0 - 0 - 0 - 0 - 0 - 0

	May-2027	Jun-2027	Jul-2027	Aug-2027	Sep-2027	Oct-2027	Nov-2027	Dec-2027	Jan-2028	Feb-2028
Name/Role
Other (Specify)	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0
Other (Specify)	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0
Other (Specify)	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0
Other (Specify)	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0
Other (Specify)	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0
Other (Specify)	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0
Other (Specify)	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0
Other (Specify)	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0
Other (Specify)	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0
Other (Specify)	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0
Other (Specify)	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0
Other (Specify)	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0
Other (Specify)	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0
Other (Specify)	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0
Total	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0	- 0

&"Segoe UI,Regular"&11Managed Network Services (MNS) &"Segoe UI,Regular"&11RFO DIR-CPO-STS-609

&"Segoe UI,Regular"&11Pricing and Volumes &"Segoe UI,Regular"&11&A &"Segoe UI,Regular"&11Page &P of &N

Volume Discounts

Volume Discounts
Respondent to complete blue highlighted areas of worksheet to indicate volume based discounts for chargers based on prescribed future growth
Volume discounts based on anticipated monthly charges for DIR-prescribed volume bands
Successful Respondent shall apply the following volume-based discounts per the following incremental volume discount tiers:
Unit/basis for Volume Discounts	Monthly Charges

Monthly Charges			Incremental Volume Discount %
	Bottom of Range ($million)	Top of Range ($million)
Monthly Baseline/Floor	n/a	$ - 0
Tier 1	$ - 0	$ - 0
Tier 2	$ - 0	$ - 0
Tier 3	$ - 0	$ - 0
Tier 4	$ - 0	$ - 0
Above	$ - 0	n/a

(a) The foregoing discounts apply on an aggregate incremental tiers basis and not applied unilaterally to the entire sum of Charges. For example, if the Monthly Charges for service types equals $M, the first $M will be discounted by the first tier percent and the second $M will be discounted by the second tier percent and so on.

&"Segoe UI,Regular"&11Managed Network Services (MNS) &"Segoe UI,Regular"&11RFO DIR-CPO-STS-609

&"Segoe UI,Regular"&11Pricing and Volumes &"Segoe UI,Regular"&11&A &"Segoe UI,Regular"&11Page &P of &N

A - Rate Card Descriptions

Rate Card Resources

Information provided to support the Rate Card tab.

Respondent added Rate Card categories must align with the Rate Card tab.

Resource Category	Role Description	Experience and Education
Project Manager I	Project managers are the people in charge of a specific project or projects within a company. As the project manager, your job is to plan, budget, oversee and document all aspects of the specific project you are working on. Project managers might work by themselves or be in charge of a team to get the job done.	1 - 3 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. Experience working with external vendors and/or Quality Assurance efforts a plus.
Project Manager II	Project managers are the people in charge of a specific project or projects within a company. As the project manager, your job is to plan, budget, oversee and document all aspects of the specific project you are working on. Project managers might work by themselves or be in charge of a team to get the job done.	3‐ 7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. Minimum of three (3) years of progressive broad‐based information systems, system integration and project delivery experience. Experience working with external vendors and/or Quality Assurance efforts a plus.
Project Manager III	Project managers are the people in charge of a specific project or projects within a company. As the project manager, your job is to plan, budget, oversee and document all aspects of the specific project you are working on. Project managers might work by themselves or be in charge of a team to get the job done.	8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Certification in Project Management by a recognized project management organization or Scrum Master a plus.
Network Engineer I	Responsible for installing networking technologies and supporting networks. Performs highly complex network engineering work. Data engineer that operates, monitors and manages network infrastructure. Responsible for the design, implementation, management and operational support of Network Infrastructure. Assesses existing network configurations and makes recommendations based on product specifications. Configures equipment and software to meet business needs, trains others on the solution, and documents the solution for ongoing support. Functions as part of a team on larger projects, or individually provides the services on support visits or smaller projects. Provides technical support and assists with the design of network solutions. Requires experience in the technical services and support field as well as experience in network administration (DHCP, DNS, routers, firewall, etc.).	1 - 3 years experience. Responsible for Network Infrastructure support. Work includes monitoring the Network bandwidth utilization, installation, configuration, repair and maintenance. Experience with TCP/IP, UDP, DHCP, DNS, MPLS, SONET, DWDM, EIGRP, BGP, and HSRP, FTP, SFTP, STP, RSTP, TACACS+, ACS, RADIUS, RSA, SecureID, and SNMP monitoring reporting. Works with all Network Monitoring tools, makes changes and recommendations for updating tools and/or adding new tools.

Network Engineer II	Responsible for installing networking technologies and supporting networks. Performs highly complex network engineering work. Data engineer that operates, monitors and manages network infrastructure. Responsible for the design, implementation, management and operational support of Network Infrastructure. Assesses existing network configurations and makes recommendations based on product specifications. Configures equipment and software to meet business needs, trains others on the solution, and documents the solution for ongoing support. Functions as part of a team on larger projects, or individually provides the services on support visits or smaller projects. Provides technical support and assists with the design of network solutions. Requires experience in the technical services and support field as well as experience in network administration (DHCP, DNS, routers, firewall, etc.).	3 - 7 years experience supporting enterprise network IT infrastructure design, implementation, operational maintenance & support. Hands on experience with IP subnetting, Telnet/SSH Clients, Raritan or Terminal Server Remote Access, ServiceNow, COS, VoIP and MPLS technologies, and Cisco network software (COS/IOS), inventory/maintenance tracking and vendor support case handling; as well as with Cisco routers and Catalyst/Nexus switches, F5 load balancers and Infoblox DHCP/DNS. Proficient with network monitoring & administration tools such as Solar Winds, Splunk, Tivoli Netcool/Omnibus, NNMi, Netscout Infinistream and various Protocol Analyzers and with Microsoft Office suite including Visio for network diagramming and documentation is a big plus.
Network Engineer III	Responsible for installing networking technologies and supporting networks. Performs highly complex network engineering work. Data engineer that operates, monitors and manages network infrastructure. Responsible for the design, implementation, management and operational support of Network Infrastructure. Assesses existing network configurations and makes recommendations based on product specifications. Configures equipment and software to meet business needs, trains others on the solution, and documents the solution for ongoing support. Functions as part of a team on larger projects, or individually provides the services on support visits or smaller projects. Provides technical support and assists with the design of network solutions. Requires experience in the technical services and support field as well as experience in network administration (DHCP, DNS, routers, firewall, etc.).	8 or more years experience supporting enterprise network IT infrastructure design, implementation, operational maintenance & support. Hands on experience with IP subnetting, Telnet/SSH Clients, Raritan or Terminal Server Remote Access, ServiceNow, COS, VoIP and MPLS technologies, and Cisco network software (COS/IOS), inventory/maintenance tracking and vendor support case handling; as well as with Cisco routers and Catalyst/Nexus switches, F5 load balancers and Infoblox DHCP/DNS. Proficient with network monitoring & administration tools such as Solar Winds, Splunk, Tivoli Netcool/Omnibus, NNMi, Netscout Infinistream and various Protocol Analyzers and with Microsoft Office suite including Visio for network diagramming and documentation is a big plus.
Wireless Network Engineer I	Installing, configuring and maintaining wireless network equipment, network management and security including 802.11 b/g/n/ac standards and industry best practices for implementing highdensity WIFI solutions.	1‐3 years of experience in the field or in a related area. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre‐established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.
Wireless Network Engineer II	Installing, configuring and maintaining wireless network equipment, network management and security including 802.11 b/g/n/ac standards and industry best practices for implementing highdensity WIFI solutions.	4‐7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
Wireless Network Engineer III	Installing, configuring and maintaining wireless network equipment, network management and security including 802.11 b/g/n/ac standards and industry best practices for implementing highdensity WIFI solutions.	8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.
Network Administrator I	Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system. Maintain network hardware and software. Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability. May supervise other network support and client server specialists and plan, coordinate, and implement network security measures. Coordinate the development, implementation, and maintenance of a local area network or wide area network. Maintains the network's physical and logical structures, including network connections. Maintains network support software, analyzes user support statistics, and recommends appropriate measures. Installs, tests, and maintains network hardware and software. Prepares and analyzes statistics on network utilization and availability. Prepares training courses and provides user support and training in the use of available hardware, software, and utilities. Performs tuning and capacity planning activities to enhance the performance of the network resources.

Assists in maintaining the network's physical and logical structures and in installing and testing hardware and software. Assists in performance tuning and capacity planning activities to enhance the performance of the network resources and in maintaining network support software. Assists in or conducts product evaluations of upgraded or new hardware and software and identifies strengths, weaknesses, and potential benefits to the agency. Assists in maintaining the operating system and security software utilized on the network, including the addition of new users to the network and establishment of rights and privileges. Experience in local or wide area network work. Knowledge of network facilities and data processing techniques; of personal computer hardware and software; of network operating system and security software; and of performance monitoring and capacity management tools.

1‐3 years of experience in the field or in a related area. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre‐established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.
	Network Administrator II	Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system. Maintain network hardware and software. Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability. May supervise other network support and client server specialists and plan, coordinate, and implement network security measures. Coordinate the development, implementation, and maintenance of a local area network or wide area network. Maintains the network's physical and logical structures, including network connections. Maintains network support software, analyzes user support statistics, and recommends appropriate measures. Installs, tests, and maintains network hardware and software. Prepares and analyzes statistics on network utilization and availability. Prepares training courses and provides user support and training in the use of available hardware, software, and utilities. Performs tuning and capacity planning activities to enhance the performance of the network resources.

4‐7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
	Network Administrator III	Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system. Maintain network hardware and software. Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability. May supervise other network support and client server specialists and plan, coordinate, and implement network security measures. Coordinate the development, implementation, and maintenance of a local area network or wide area network. Maintains the network's physical and logical structures, including network connections. Maintains network support software, analyzes user support statistics, and recommends appropriate measures. Installs, tests, and maintains network hardware and software. Prepares and analyzes statistics on network utilization and availability. Prepares training courses and provides user support and training in the use of available hardware, software, and utilities. Performs tuning and capacity planning activities to enhance the performance of the network resources.

8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.
	Network Operations Center (NOC) Technician I	Oversee complex network components and are responsible for network management. They perform troubleshooting on a daily basis. To be specific, a NOC is a central location from which IT support technicians administer, monitor, fix, and maintain client networks.	1‐3 years of experience in the field or in a related area. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre‐established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.
	Network Operations Center (NOC) Technician II	Oversee complex network components and are responsible for network management. They perform troubleshooting on a daily basis. To be specific, a NOC is a central location from which IT support technicians administer, monitor, fix, and maintain client networks.	4‐7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
	Network Operations Center (NOC) Technician III	Oversee complex network components and are responsible for network management. They perform troubleshooting on a daily basis. To be specific, a NOC is a central location from which IT support technicians administer, monitor, fix, and maintain client networks.	8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.
	Enterprise Architect I	Responsible for translating the client's business requirements into specific systems, applications or process designs with interlocked financial modeling for very large complex technical solutions. Analyzes customer service requirements and designs service solutions to meet those objectives. Primary expert to construct the specific solution, scope document, risk profile, and corresponding financials. Maintains and utilizes detailed industry and internal services knowledge in the construction of industry‐leading services solutions, including expert working level knowledge of the processes, technologies, and people components involved in the services arena. Uses expertise to construct specific and detailed solutions that encompass process, technology, and staffing plans for customer sales opportunities. Constructs risk assessments and corresponding remediation plans relative to complex services proposals. Participates in the construction of detailed financial models that align with complex services proposals. Composes Statement of Work or other documents, using departmental automation tools as available, to craft detailed and accurate deliverables that specify processes, technology, staffing, and project management involved in proposed services solutions. As needed, provide a "trusted expert advisor" role as a Subject Matter Expert for technical services, to both internal and external customers, ranging from formal advice to internal and external customer presentations. Follow all organizational Standard Operating Procedures relative to cost modeling, approvals and reviews, and all other associated workflow and deliverables.	1‐3 years of experience in the field or in a related area. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre‐established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.

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File details come from the government source that posted it. Updated Jul 22, 2026.