Exhibit 2 Att 2.2 Financial Responsibility Matrix_Final.xlsx
XLSX spreadsheet 135 KB Posted
- Attached to
- Managed Network Services (MNS)
- Solicitation number
- DIR-CPO-STS-609
- Issued by
- Travis County, Austin City, Texas
About this file
This is a Financial Responsibility Matrix attachment for the State of Texas Department of Information Resources (DIR) Managed Network Services (MNS) RFO DIR-CPO-STS-609, which establishes the allocation of financial responsibility between the Successful Respondent (SCP), the Multisourcing Service Integrator (MSI), Texas DIR or Customer entities, and Data Center Services Service Component Providers (DCS SCPs) across multiple service categories. The matrix defines responsibility for Personnel costs including salary, benefits, travel, training, relocation, and staffing adjustments; Equipment ownership, maintenance, and refresh cycles; Network Transport capacity and growth; Software licensing, maintenance, and upgrades; Facilities management and improvements; and Cross-Functional items including security assessments, asset management, and disaster recovery. The document specifies that the SCP is responsible for its provided infrastructure, personnel equipment, and network transport between SCP sites and SCP network clouds, while TX DIR or Customer entities bear responsibility for current facilities, equipment provided by customers, and transport capacity between TX sites and TX network clouds.
The Financial Responsibility Matrix establishes charging mechanisms whereby SCP charges are included in the SCP's service fees and cannot be billed separately or incrementally, with reference to Exhibit 2 for detailed pricing terms. Equipment refresh cycles are established at N or N-1 versions that remain supported by third-party vendors and are not End of Life. Customer-provided equipment is replaced on an as-needed basis when devices are no longer supported by manufacturers. The matrix notes that MSI-provided software and DCS SCP-provided equipment are excluded from certain responsibility categories, and third-party service contracts that include labor components beyond incumbent staffing levels are the SCP's responsibility. The document emphasizes that respondents shall not modify the attachment content, must comply with its requirements in their proposals, and any suggested changes do not eliminate or modify RFO requirements unless formally incorporated by TX DIR.
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Title Page
| State of Texas |
| Department of Information Resources |
| Managed Network Services (MNS) |
| Attachment 2.2 |
Financial Responsibility Matrix
DIR-CPO-STS-609
Instructions Respondent Instructions
| 1 | Respondent shall not modify or change anything contained within this Attachment. |
| 2 | Respondent’s RFO response shall reflect and comply with the information contained in this Attachment. |
| 3 | If the Respondent wishes to suggest changes to the content or requirements in this Attachment, these suggestions shall be summarized and submitted to TX DIR. Any objection notations or issues with the Attachment content does not eliminate or modify the RFO requirements, and the Respondent’s proposal must not assume any incorporation of the suggested changes. |
| 4 | Acronyms used throughout the document are defined below |
| DCS SCPs = Data Center Services Service Component Providers (private/public cloud, etc.) | |
| SCP = Successful Respondent | |
| SCP Charges = Included in Successful Respondent Service Component Provider Charges | |
| MSI = Multisourcing Service Integrator | |
| MSI Charges = Included in MSI Charges and cannot be billed separately or incrementally. - Refer to Exhibit 4. | |
| N/A = Not Applicable | |
| TX = DIR or Customer |
Managed Network Services (MNS) RFO DIR-CPO-STS-609
Attachment 2.2 - Financial Responsibility Matrix &A Page &P of &N
Meaning of Headings
| Item | Description |
| Personnel | |
| Salary, Benefits, Add'l Comp, Payroll Taxes | Identifies who pays for Personnel compensation including salary, benefits, bonus, other additional compensation and payroll taxes. |
| Travel | Identifies who pays for Personnel travel. |
| Training | Identifies who pays for Personnel training. |
| Relocation | Identifies who pays for transitioned Personnel relocation expenses. |
| Inflation/Deflation | Identifies who pays for inflation/deflation that impacts Personnel-related line items. |
| Increase / Decrease in Staffing | Identifies who pay for staffing increases and if staffing goes down, which Party gets the benefit. |
| Retention Payments | Identifies who pays Personnel retention payments if applicable. |
| EUC Devices | Identifies who pays for Laptop, Desktop, Printers, Mobile Phones, etc. |
| Background Checks | Identifies who pays for background checks. |
| Office Space | Identifies who pays for employees office space. |
| Charging Mechanism | Identifies the charging mechanism based on the following: |
1. SCP Charges - Included in the SCP Charges and cannot be billed separately or incrementally. - Refer to Exhibit 2.
2. TX - DIR or Customer expense with no payment to the SCP.
| Equipment | Unless otherwise specified, this applies to all Equipment used to provide the Services. |
| Equipment Ownership at Refresh | Identifies who pays for upgrading and/or replacing Equipment during the Service Proposal Term. |
| Refresh Cycle | Identifies the maximum number of years before Equipment is refreshed. |
| Ownership of Equipment for Upgrades / Enhancements | Identifies who pays if Equipment needs to be upgraded or enhanced. |
| Ownership of Equipment Required to Support Growth | Identifies who pays if additional Equipment is required as the result of growth. |
| Maintenance | Identifies who pays for Equipment break/fix and preventative maintenance. |
| Removal and Disposal | Identifies who is responsible for removing the Equipment from the environment. DIR receives any net benefit after disposal of state-owned Equipment. SCP receives any benefit after disposal for all other SCP-owned Equipment. |
| Charging Mechanism | Identifies the charging mechanism based on the following: |
1. SCP Charges - Included in the SCP Charges and cannot be billed separately or incrementally. - Refer to Exhibit 2.
2. TX - DIR or Customer expense with no payment to SCP.
| Network Transport | Unless otherwise specified, this applies to all transport used to provide the Services. |
| Transport Capacity | Identifies who pays for network transport capacity used to provide the Services. |
| Transport Capacity Growth | Identifies who pays if more network transport capacity is required. |
| Charging Mechanism | Identifies the charging mechanism based on the following: |
1. SCP Charges - Included in the SCP Charges and cannot be billed separately or incrementally. - Refer to Exhibit 2.
2. TX - DIR or Customer expense with no payment to SCP.
| Software | Unless otherwise specified, this applies to all Software used to provide the Services. |
| Current Licenses / Maint. / Lease | Identifies who paid for Software licenses, maintenance fees and Software leases that existed prior to Service Proposal Effective Date and are used to provide the Services. |
| Future Licenses / Maint. / Lease | Identifies who pays for future licenses / maintenance fees / leases during the Service Proposal Term? |
| Software Currency | Identifies the version of Software as designated by DIR as current. See Exhibit 1 (Statement of Work) for definition of N/N-1. Financial responsibility determined in accordance with Software Releases/Upgrades/Enhancements. |
| Releases / Upgrades | Identifies who pays for Software upgrades. Financial responsibility includes N-1 to N upgrades where required, based upon Application requirements. |
| Software Required to Support Growth | Identifies who pays if new Software or additional licenses are required due to growth. |
| Charging Mechanism | Identifies the charging mechanism based on the following: |
1. SCP Charges - Included in the SCP Charges and cannot be billed separately or incrementally. - Refer to Exhibit 2.
2. TX - DIR or Customer expense with no payment to SCP.
| Facilities | |
| Current Assets | Identifies who pays for the current Facilities (building leases, HVAC, common services, etc.) that are used to provide the Services. |
| Refresh | Identify who pays for the upgrading and/or replacing of Equipment during the Term. |
| Upgrades / Enhancements | If upgrades or enhancements are needed for the Facility, identifies who pays for it. |
| Growth | If more space is needed, identifies who pays for the additional space. |
| Charging Mechanism | Identifies the charging mechanism based on the following: |
1. SCP Charges - Included in the SCP Charges and cannot be billed separately or incrementally. - Refer to Exhibit 2.
2. TX - DIR or Customer expense with no payment to SCP.
| Cross Functional | |
| Current Ownership | Identifies who paid for the item that existed prior to Service Proposal Effective Date and is used to provide the Services. |
| Ownership at Refresh | Identifies who pays for upgrading and/or replacing the item during the Service Proposal Term. |
| Refresh Cycle | Identifies the maximum number of years before the item is refreshed. |
| Ownership for Upgrades / Enhancements | Identifies who pays if the item needs to be upgraded or enhanced. |
| Ownership Required to Support Growth | Identifies who pays if additional growth is required. |
| Maintenance | Identifies who pays for break/fix and preventative maintenance. |
| Operations and Support | Identifies who provides the Services to support the software and assets including configuration, restarting, operating, and troubleshooting. |
| Disaster Recovery | Identifies who pays for disaster recovery equipment, software, and services. |
| Charging Mechanism | Identifies the charging mechanism based on the following: |
1. SCP Charges - Included in the SCP Charges and cannot be billed separately or incrementally. - Refer to Exhibit 2.
2. TX - DIR or Customer expense with no payment to SCP.
Managed Network Services (MNS) RFO DIR-CPO-STS-609
Attachment 2.2 - Financial Responsibility Matrix &A Page &P of &N
Personnel
| Personnel | |||||||||||||
| All Service Types | Salary, Benefits, Add'l Comp, Payroll Taxes | Travel | Training | Relocation | Inflation/Deflation | Increase/ | |||||||
| Decrease in Staffing | Retention Payments | EUC Devices | Background Checks | Office Space | Charging Mechanism | ||||||||
| Third-Party Service Contracts (1) | SCP | SCP | SCP | SCP | SCP | SCP | SCP | SCP | SCP | SCP | SCP Charges | ||
| Service Provider Staff | SCP | SCP | SCP | SCP | SCP | SCP | SCP | SCP | SCP | SCP | SCP Charges | ||
| Customer Employees | TX | TX | TX | TX | TX | TX | TX | TX | TX | TX | TX |
Note 1: Third-Party Service Contracts are contracts that include a labor-based component not included in the Incumbent staffing levels
Managed Network Services (MNS) RFO DIR-CPO-STS-609
Attachment 2.2 - Financial Responsibility Matrix &A Page &P of &N
Equipment
| Equipment (4) | ||||||||||
| All Service Types | Current Equipment Ownership | Equipment Ownership at Refresh | Refresh Cycle (2) | Ownership of Equipment for Upgrades/ | ||||||
| Enhancements | Ownership of Equipment Required to Support Growth | Equipment Maintenance | Removal and Disposal | Charging Mechanism | ||||||
| Equipment used to provide services (SCP provided) (1) | SCP | SCP | Note 2 | SCP | SCP | SCP | SCP | SCP Charges | ||
| SCP Infrastructure compute, storage and backups | SCP | SCP | Note 2 | SCP | SCP | SCP | SCP | SCP Charges | ||
| SCP personnel equipment - desktops, laptops, etc. | SCP | SCP | Note 2 | SCP | SCP | SCP | SCP | SCP Charges | ||
| Equipment (Customer provided) (4) | TX | TX | Note 3 | TX | TX | TX | TX | TX |
| Note 1: Excludes equipment provided by MSI or DCS SCPs. |
| Note 2: N or N-1 version and must still be supported by third party vendor and not End Of Life. |
| Note 3: Equipment replaced on an as needed basis at end of life. There is no recurring refresh schedule. Equipment must be replaced when the device is no longer supported by the device’s manufacturer. |
| Note 4: Limited to equipment at Customer locations unless otherwise noted. For example, per Exhibit 2, Fully Managed services are "Equipment used to provide services (SCP provided). |
Managed Network Services (MNS) RFO DIR-CPO-STS-609
Attachment 2.2 - Financial Responsibility Matrix &A Page &P of &N
Network Transport
| Network Transport | |||
| All Service Types | Transport Capacity | Transport Capacity Growth | Charging Mechanism |
| Transport - Data: | |||
| between TX Sites and TX network cloud (MPLS) | TX | TX | TX |
| between TX Sites | TX | TX | TX |
| between TX network cloud and SCP network cloud (terminating at approved USA SCP Site location) | TX | TX | TX |
| between TX network cloud and public network cloud | TX | TX | TX |
| between SCP Sites and SCP network cloud (demarcation point) | SCP | SCP | SCP Charges |
| between SCP Sites and SCP network cloud (VPN) | SCP | SCP | SCP Charges |
| between SCP network cloud and public network cloud | SCP | SCP | SCP Charges |
| between SCP Sites | SCP | SCP | SCP Charges |
Managed Network Services (MNS) RFO DIR-CPO-STS-609
Attachment 2.2 - Financial Responsibility Matrix &A Page &P of &N
Software
| Software (1) | ||||||
| All Service Types | Current Licenses/Maint./Lease | Future Licenses/Maint./Lease | Software Currency (2) | Releases/Upgrades | Software Required to Support Growth | Charging Mechanism |
| Software - Customer Provided (3) | TX | TX | N/A | TX | TX | OOS |
| Software - SCP Provided | SCP | SCP | n / n-1 | SCP | SCP | SCP Charges |
OOS - Out of Scope
| Note 1: Excludes software provided by MSI. |
| Note 2: N-1 version must still be supported by third party vendor and not End Of Life. |
| Note 3: Software is limited to equipment described in the Equipment tab such as OEM required tools. |
Managed Network Services (MNS) RFO DIR-CPO-STS-609
Attachment 2.2 - Financial Responsibility Matrix &A Page &P of &N
Facilities
| Facilities | |||||||
| All Service Types | Current Assets | Refresh | Upgrades/ | ||||
| Enhancements | Growth | Charging Mechanism | |||||
| DIR Facilities | |||||||
| Environmental (e.g., HVAC, PDUs) | TX | TX | TX | TX | TX | ||
| UPS | TX | TX | TX | TX | TX | ||
| Space Upgrades, Additions, Fit out | TX | TX | TX | TX | TX | ||
| Furniture & Fixtures | TX | TX | TX | TX | TX | ||
| Wiring | TX | TX | TX | TX | TX | ||
| Building Depreciation / Lease | TX | TX | TX | TX | TX | ||
| Office Equipment | TX | TX | TX | TX | TX | ||
| Building Maintenance / Security | TX | TX | TX | TX | TX | ||
| Utilities | TX | TX | TX | TX | TX | ||
| DCS-SCP Sites | |||||||
| UPS | SCP | SCP | SCP | SCP | SCP Charges | ||
| Space Upgrades, Additions, Fit out | SCP | SCP | SCP | SCP | SCP Charges | ||
| Furniture & Fixtures | SCP | SCP | SCP | SCP | SCP Charges | ||
| Wiring | SCP | SCP | SCP | SCP | SCP Charges | ||
| Building Depreciation / Lease | SCP | SCP | SCP | SCP | SCP Charges | ||
| Office Equipment | SCP | SCP | SCP | SCP | SCP Charges | ||
| Building Maintenance / Security | SCP | SCP | SCP | SCP | SCP Charges | ||
| Utilities | SCP | SCP | SCP | SCP | SCP Charges |
Managed Network Services (MNS) RFO DIR-CPO-STS-609
Attachment 2.2 - Financial Responsibility Matrix &A Page &P of &N
Cross Functional
| Cross Functional | |||||||||||
| All Service Types | Current Ownership | Ownership at Refresh | Refresh Cycle (1) | Ownership for Upgrades/ | |||||||
| Enhancements | Ownership Required to Support Growth | Maintenance | Operations and Support | Disaster Recovery (2) | Charging Mechanism | ||||||
| Cross-Functional General: | |||||||||||
| Security Assessment | MSI | MSI | N/A | MSI | MSI | MSI | MSI | MSI | MSI Charges | ||
| Asset Inventory and Mgmt Software | MSI | MSI | n / n-1 | MSI | MSI | MSI | MSI | MSI | MSI Charges | ||
| Third Party Service Contracts | SCP | SCP | N/A | SCP | SCP | SCP | SCP | SCP | SCP Charges | ||
| Cross Functional Equipment part of SCP solution | N/A | SCP | n / n-1 | SCP | SCP | SCP | SCP | SCP | SCP Charges | ||
| Software: | |||||||||||
| Service Management Systems | MSI | MSI | n / n-1 | MSI | MSI | MSI | MSI | MSI | MSI Charges | ||
| PC Software for Personnel | SCP | SCP | n / n-1 | SCP | SCP | SCP | SCP | SCP | SCP Charges | ||
| Cross Functional Software part of SCP solution | N/A | SCP | n / n-1 | SCP | SCP | SCP | SCP | SCP | SCP Charges |
Note 1: N-1 version must still be supported by third party vendor and not End Of Life.
Managed Network Services (MNS) RFO DIR-CPO-STS-609
Attachment 2.2 - Financial Responsibility Matrix &A Page &P of &N image1.png image2.png
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