ESBD_547568_1786129344458_Exhibit B Respondent Company Ability, Capacity and Responsiveness.docx

Department of Information Resources Request for Offer – COOP2026SOL-00008 Cabling Services and Related Products Exhibit B Respondent Company Ability, Capacity and Responsiveness

COOP2026SOL-00008

Cabling Services and Related Products

1) Company Service Ability

· Describe your company’s experience delivering structured cabling projects of comparable scope and complexity within the last five years. Provide project size, cable types installed, and completion date.

· List the manufacturer certifications your company holds (copper and fiber systems) and state whether your installers are certified to issue manufacturer performance warranties.

· Identify the industry standards your work conforms to (e.g., TIA/EIA, BICSI, NEC) and describe how you verify compliance at project closeout (see RFO Section 2.1.1).

· Describe your testing and certification process for installed cable, including the test equipment used and the documentation delivered to the client.

· Summarize the relevant certifications held by the personnel who would be assigned to this contract (e.g., BICSI RCDD, manufacturer installer credentials) (see RFO Section 2.1.1).

Response Instructions: The information should be well organized and sufficiently detailed to answer the question.

The response to this question may not be longer than 2 pages. Evaluators must be able to find the full answer to this question within the two-page allotment for Question 1.

Respondents may not reference information in a separate question/exhibit as part of their response to this question. Information provided by the Respondent that goes beyond the 2-page limit will not be reviewed or considered during the evaluation of your response.

Respondents may not include links to external sites or links to other sections of their response within their response to Question 1.

Respondents may not include marketing materials in their response.

Respondents may use non-marketing visuals in their answer to this question, but the entire response to this question, including any visuals, must remain within the 2-page limit to be reviewed and considered during the evaluation of your response.

2) Company Service Capacity

· State the number of qualified field technicians available on this contract and how many could be deployed concurrently across multiple sites and/or zones (see Attachment 3).

· Describe how you would staff and manage simultaneous work orders at multiple locations without delaying delivery (see Attachment 3).

· Identify any work you intend to subcontract, the functions involved, and how you oversee subcontractor quality.

· Describe your equipment, tooling, and material supply arrangements, and how you maintain availability during supply constraints.

· Provide your current and projected workload over the contract term and explain how you would absorb this contract's volume.

Response Instructions: The information should be well organized and sufficiently detailed to answer the question.

The response to this question may not be longer than 2 pages. Evaluators must be able to find the full answer to this question within the two-page allotment for Question 2.

Respondents may not reference information in a separate question/exhibit as part of their response to this question. Information provided by the Respondent that goes beyond the 2-page limit will not be reviewed or considered during the evaluation of your response.

Respondents may not include links to external sites or links to other sections of their response within their response to Question 2.

Respondents may not include marketing materials in their response.

Respondents may use non-marketing visuals in their answer to this question, but the entire response to this question, including any visuals, must remain within the 2-page limit to be reviewed and considered during the evaluation of your response.

3) Company Service Responsiveness

· State your standard response time for new work orders and your response time for urgent or after-hours requests.

· Describe your escalation process when a deadline or service level is at risk, including points of contact and notification timeframes.

· Describe how you communicate project status and completion, including reporting frequency and format.

· State your warranty response commitment: how quickly you respond to and remediate defects after installation.

· Describe how you handle change orders and out-of-scope requests without disrupting the delivery schedule.

Response Instructions: The information should be well organized and sufficiently detailed to answer the question.

The response to this question may not be longer than 3 pages. Evaluators must be able to find the full answer to this question within the three-page allotment for Question 3.

Respondents may not reference information in a separate question/exhibit as part of their response to this question. Information provided by the Respondent that goes beyond the 3-page limit will not be reviewed or considered during the evaluation of your response.

Respondents may not include links to external sites or links to other sections of their response within their response to Question 3.

Respondents may not include marketing materials in their response.

Respondents may use non-marketing visuals in their answer to this question, but the entire response to this question, including any visuals, must remain within the 3-page limit to be reviewed and considered during the evaluation of your response.

Exhibit B Respondent Company Ability, Capacity and Responsiveness The information submitted in below is required, but it is not utilized in the scoring of Exhibit B.

1) Provide the total number of years your company has provided the products/services requested in this RFO. If this section is not applicable to your company, please indicate with “n/a” in the table below.

Number of Years Providing Requested Products/Services Products and Related Services

All Sectors

Texas State Agencies

Local Governments

Independent School Districts

Institutes of Higher Education

2) In the last twelve (12) months, your company has sold the requested products/services to the Market Segments listed below. Include the total sales for the 12-month period. If this section is not applicable to your company, please indicate with “n/a” in the table below.

Sales to Texas State Agencies, Local Governments, etc.

Texas State Agencies

Local Governments

Independent School Districts

Institutes of Higher Education

3) Using the table below, indicate whether your company holds a contract for use by public entities (state agencies, local governments, independent school districts, public universities) in any other states for the same products/services requested in this RFO by listing the top 5 states with the highest annual sales. Include the cumulative sales for the state indicated for the most recent 12-month period. If this section is not applicable to your company, please indicate with “n/a” in the table below.

Sales to Other State Public Entities

State 1

State 2

State 3

State 4

State 5

4) Using the table below, indicate whether your company holds another cooperative contract(s) (example: GSA, NASPO, TIPS, OMNIA, other) and include the list of the contracts and the links to the contract pages. If a section is not applicable to your company, please indicate with “n/a” in the table below.

Other Cooperative Contracts

GSA

NASPO

TIPS

OMNIA

Other

<END OF EXHIBIT B>

Exhibit B Respondent History and Experience Page 2 of 8 Version 1.0 Rev. 5/22/26