Elections_Tabulation_System.pdf

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Elections Tabulation System
Solicitation number
2026-RFP-184
Issued by
Pierce County, Washington

About this file

This is a Request for Proposal (RFP #2026-RFP-184) issued by Pierce County, Washington, for an Elections Tabulation System. The County seeks a qualified firm to provide a complete Elections Tabulation System including hardware and software for ballot design, scanning, adjudication, tabulation, and results reporting. The system must be United States Election Assistance Commission (EAC) and Washington State certified. Key requirements include the ability to process up to 443,447 ballots (based on 2024 Presidential Election volumes), support simultaneous scanning and adjudication without system lag, accommodate ballot recounts, and integrate with the State of Washington's VoteWA System. The proposal deadline is August 28, 2026, at 4:00 p.m., with a question submission deadline of August 19, 2026. The County anticipates full implementation by January 1, 2027, and expects the selected contractor to provide onsite support for at least two election cycles. The initial contract term runs from January 2027 through 2031, with the County holding the option to extend for three additional 12-month periods.

The total procurement value is $1,300,000, with the County anticipating a single contract award. Proposals will be evaluated on pricing (400 points), management questions (200 points), technical questions (200 points), solution requirements (520 points), compliance with terms and conditions (210 points), and small contractor/supplier status (170 points), for a total of 1,700 points in the initial evaluation phase. Additional points (up to 600) may be awarded following demonstrations and interviews if conducted. The County requires all proposers to possess a Washington State business license and meet minimum qualifications. Contractors must provide proof of adequate financial resources, maintain appropriate insurance coverage with Pierce County named as additional insured, and meet all debarment certifications. The selected contractor must deliver a turnkey solution including all hardware procurement and installation, software configuration, testing, training, and go-live support at no additional cost. Submissions must be made electronically through Pierce County's eProcurement Portal at https://procurement.opengov.com/portal/piercecountywa using required attachment forms.

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REQUEST FOR PROPOSAL

2026-RFP-184

ELECTIONS TABULATION SYSTEM

Pierce County

1501 Market St, Suite 420

Tacoma, WA 98402

RELEASE DATE: July 24, 2026

DEADLINE FOR QUESTIONS: August 19, 2026

RESPONSE DEADLINE: August 28, 2026, 4:00 pm

RESPONSES MUST BE SUBMITTED ELECTRONICALLY TO:

https://procurement.opengov.com/portal/piercecountywa https://procurement.opengov.com/portal/%7bproject.government.code%7d

Pierce County

REQUEST FOR PROPOSAL

Elections Tabulation System

1. Introduction

2. Pierce County's eProcurement System

3. Summary

4. Background

5. Definitions

6. ADA

7. Objective/Scope of Work

8. Minimum Qualifications

9. Anticipated Contract Details and Expectations

10. General Information for Proposers

11. RFP Coordinator

12. Timeline

13. Procurement Documents and RFP Holder's List

14. Questions and Answers

15. Submission of Proposals

16. Public Records and Proprietary Material

17. Revisions to the RFP

18. Responsiveness

19. Contract and General Terms & Conditions

20. Costs to Prepare Proposal

21. No Obligation to Contract

22. Rejection of Proposals

23. Most Favorable Terms

24. Concern Resolution Process

25. Cooperative Purchasing

26. Title VI Compliance

27. RFP Questionnaire

28. Administrative, Organization, Threshold Review and Proposal Questions .

29. Evaluation and Scoring

30. Evaluation Process

31. Proposal Scoring Method

32. Scoring Criteria

33. Notification to Proposers

Request For Proposal #2026-RFP-184 Title: Elections Tabulation System

34. Debriefing of Unsuccessful Proposers

35. Protest Procedure

Attachments:

A - Contractor Pricing Form

B - Management Questions

C - Technical Questions

D - Solution Requirements Form

E - Exhibit 1 Technical Specifications Form

F - Exhibit 2 -Tabulation and Scan Room Design

G - System Installation Acceptance Forms Sample

H - Pierce County Service Agreement Sample

1. Introduction

1.1. Pierce County's eProcurement System

Welcome to Pierce County's eProcurement System. This system is inclusive to the procurement process, including submission of any questions and/or clarifications, the release of any addenda/notices, and submission of proposals. It is strongly encouraged that organizations responding to any procurement first read the entire procurement, paying close attention to the timelines, scope of work, eligibility, submission requirements, and specifically to the questionnaire section, which may include required attachments (when applicable), and ask for any clarifications regarding content and instructions early in the process.

1.2. Summary

Pierce County (hereafter known as ‘the County’) is seeking a qualified firm to provide an Elections

Tabulation System.

1.3. Background

Pierce County is the second largest county in the state with over 590,000 registered voters. As with all counties in the State of Washington, Pierce County conducts all elections by mail and typically holds four

(4) elections per year.

• Pierce County implemented the Clear Ballot system in 2016.

• The system currently consists of five (5) Fujitsu scanners and eight (8) ELO touch screens used for early voting and at voting centers.

• The County currently opens one to three voting centers for each election.

1.4. Definitions

• “Apparently Successful Proposer (ASP)” means a proposer selected as an entity to perform the anticipated services, subject to completion of contract negotiations and execution of a written contract.

• "Applicant," "Bidder," and "Proposer" mean an organization, agency or provider that submits a formal response to this procurement.

• "Application," "Bid," or "Proposal" mean a formal response to this solicitation.

• “CFR” means Code of Federal Regulations.

• “Client,” "Participant," "Household," or "Member" means an individual (or individuals) who receives services, or is eligible to receive services, under this procurement.

• “Contractor” means an individual or organization whose proposal has been accepted by the

County and has been awarded a fully executed, written contract.

• “Procurement” means the process by which the County obtains services.

https://www.clearballot.com/pierce-county

• “Request for Proposal (RFP)” or "Solicitation" means this document and its attachments in which needed goods and/or services are identified and organizations are invited to provide information as to how they propose to meet the County's needs.

• “RCW” means Revised Code of Washington.

• “WAC” means Washington Administrative Code.

1.5. ADA

The County complies with the Americans with Disabilities Act (ADA). Bidders should contact the RFP

Coordinator to request an accommodation.

1.6. Objective/Scope of Work

1.6.1. Project Objective

The following sections describe the scope of work for this project. These solutions, services and support are required as part of the resulting contract and Contractor’s scope of work.

The contractor shall provide the County with a United States Election Assistance Commission (EAC) and

Washington State Certified Tabulation System, including all hardware and software associated with ballot design, scan, adjudication, tabulation and results reporting.

1.6.2. Scope of Work

A. Use cost effective scanners that can be supported by a wide range of vendors at a low cost of ownership.

B. Make the tabulation of votes speedier and maintain the efficiency of the ballot adjudication process to provide more timely election results to the public.

1. Ability to scan and adjudicate simultaneously at full capacity with no lag.

C. Scan reliability through modern technologies that can read dirty and damaged ballots.

D. Reduce the number of ballots that need to be hand duplicated before being scanned by utilizing scanners that can scan all paper types and sizes.

E. Improve processes by being able to scan and adjudicate simultaneously without suffering system lag or downtime.

F. Maintain high-quality standards for ballot design and production.

G. Maintain high audit capabilities, transparency and openness to public scrutiny through canned and ad-hoc reporting capabilities.

H. Increase voter outreach opportunities through modern accessible voting unit technologies that are easily portable, wireless, and can remotely connect to and interface with the Election

Management System.

I. Maintain ability to recount ballots efficiently as described in RCW - Ballot Recount.

1. Pierce County currently has two methods for recounts.

a. Reviewing undervotes during a machine recount or recounting ballots cast by batch.

1.6.3. Project Initiation and Planning Deliverables

The Contractor shall provide the County with the following deliverables. The deliverables will be written in laymen’s terms and be written in such a way that a person unfamiliar with such products or processes could understand.

A. Project Work Breakdown Structure, which includes at a minimum:

1. Tasks and durations

2. Start and finish dates

3. Resource assignments

4. Dependencies

a. Internal and external to the project

B. Project Management Plan, which includes at a minimum:

1. Status reporting process, preferably weekly

2. Issue tracking and escalation process

3. Risk mitigation plan

4. Communication plan

5. Conflict resolution plan

C. Architecture and Technical Specifications, which includes at a minimum:

1. System architecture diagrams

2. Recommended server configurations

3. Recommended database configurations

4. Recommended scanner configurations

5. Recommended network configurations

6. Recommended tabulation room configurations

7. Recommended scan/adjudication room configurations

8. Recommended table configurations

9. Recommended printer configurations https://app.leg.wa.gov/RCW/default.aspx?cite=29A.64.021

D. Test Plan, which includes at a minimum:

1. Test cases.

a. These shall be tracked back to requirements and shall be comprehensive to include all test cases proposed by the County and adequate tests for all requirements.

b. They shall also include pass/fail criteria.

2. Changes, modifications and corrective action tracking system

3. Number of rounds of testing/bug fixes for each type of testing

4. Test methodology, including roles and responsibilities for both the Contractor and the

County to execute tests and evaluate results

E. Training Plan, which includes at a minimum:

1. County staff that require training (i.e.: role type)

2. Number of classes for each type of training, including technical training, system administrator training and end-user training (i.e.: beginning, advanced, etc.)

3. Length of classes

4. Resource needs for training classes (i.e.: projector, computers, etc.)

F. Promote from Test to Production Plan, which at a minimum includes:

1. Explanation of how the configuration changes—once approved in the test environment— get promoted from the test environment to production

2. Documentation of the steps required to promote approved changes in the test environment to production

3. Documentation of how the source of an issue will be identified

1.6.4. Functional Requirements

The proposed solution must have the following capabilities, at no additional cost to the County:

A. Enable the County to achieve the goals defined in Section 1.4.1

B. Process voted ballots up to six (6) weeks before each Election Day and suppress election results until 8pm Pacific Standard Time (PST) or Pacific Daylight Time (PDT) as applicable on Election

Night

C. Process typical ballot volumes experienced by the County in a reasonable timeframe and enable the County to improve its current throughput.

1. Examples of typical ballot volumes: in the 2024 Presidential Election, 443,447 ballots were cast in Pierce County.

D. Import election definition data from the State of Washington VoteWA System.

E. Export ballots for printing by 3rd party service providers.

F. Support ballot on demand printing in office and vote centers using PDFs (Portable Document

Files).

G. Extract election results and format them for publishing to the County’s websites.

H. Support centralized tallying of paper ballots.

I. Extract data for publishing to the State of Washington’s reporting system.

J. Designed to guarantee the security and integrity of election data.

K. Enable the County to create and design ballots in-house.

L. Export ballot design files compatible with the Democracy Live VoteWA online ballot tool.

1.6.5. Technical Requirements

Overview of Technical Requirements:

The system must, by design, operate in a standalone state utilizing an isolated network infrastructure.

Publishing results and accessing State of Washington resources will utilize County private networks for transport. The Contractor is responsible for providing security infrastructure to isolate and protect the tabulation systems from the County’s wide area networks or other connected private networks. The

Contractor shall be responsible for supporting both the hardware and software components of the system on an ongoing basis. As such, we do not have specific technical requirements other than any technical requirements required for certification by the State of Washington and those found in attachments to this RFP. The County prefers a system that is architected, from both a software and hardware standpoint, to be flexible enough to:

A. Accommodate future changes in functional requirements

B. Leverage new hardware technologies as upgrades become available

C. Accommodate future operating system upgrades

D. Enable the vendor to deliver software patches and upgrades in a timely manner

E. Provide upgrades required or necessitated by changes in state law

Other Technical Requirements:

A. Test and Production Environments

1. The Contractor shall provide both a test and production environment for the solution

B. Technical Documentation

1. During the planning phase of the project, Contractor shall provide the County with the technical documentation and activities identified below:

https://voter.votewa.gov/candidatefiling/candidatelogin.aspx

a. Promote from Test to Production Plan

i. Detailing steps necessary to promote tested and approved configuration changes from the test environment to production

b. Test Plan and Testing

i. The Contractor shall work with the County to develop an overall test plan for installed applications and coordinate and conduct each test in a manner acceptable to the County.

ii. The test plan must be submitted to the County for review and acceptance 10 days prior to scheduled testing.

iii. Testing should include, at a minimum: system/unit testing, functional testing, quality assurance testing, performance/load testing, backup-restore testing, interface testing, results reporting testing (web/online and state) and user acceptance testing.

I. The Contractor will be responsible for execution of the test plan which shall include the test cases and County-performed testing activities proposed by the

County.

iv. The County will conduct a security/penetration test and may require participation by the Contractor when needed at no additional cost to the County.

v. After all of the components of the system have been completed to the satisfaction of the County, the County will conduct user acceptance testing.

vi. The County will report any defects to the Contractor immediately for correction.

vii. If any defects are found, the Contractor will provide a written plan to achieve acceptance or to make corrections or replacements that are acceptable to the

County.

2. Training and Documentation

a. The Contractor shall deliver training and training materials to system administrators and end-users.

b. The Contractor shall develop a training plan that will be acceptable to the County to fully prepare the system administrators to support the system and the end users to use the system.

i. Training will be held at a location to be determined by the County and will be ‘just in time’ training (meaning, training will occur immediately prior to implementation of the system at the specified location).

ii. The training plan and materials must be submitted electronically to the County for review and acceptance prior to training.

iii. To provide County agencies an in-depth understanding of how the system works, the training plan must include, at a minimum:

iv. Set-up and configuration

v. Security and role-based access settings

vi. Workflow development

vii. Interfaces and data exchanges

viii. Documented best practices in the configuration and use of the system

ix. Instructions on how to configure the system’s individual and role-based security profiles, event business rules and batch workflows

x. Troubleshooting guide

xi. Query and reports creation and configuration

xii. General system administration

xiii. End-user training, to include at a minimum:

I. Import/export of data

II. Ballot design

III. Ballot scan

IV. Adjudication

V. Merging/tabulation of results

VI. Reporting

VII. Election certification

3. Technical Support and Documentation

a. The Contractor shall provide technical assistance and written documentation to the

County’s IT staff on the system’s configuration and customization, testing and troubleshooting.

b. The Contractor will also provide documentation on the system’s database, services and other items to the County for the implementation and support for future support and reports

1.6.6. Implementation Requirements

A. The County expects the solution to be fully implemented by 01/01/2027.

B. The County expects a turn-key solution.

1. Contractor will be responsible for procuring and installing all hardware components of the solution and for installing and configuring all software components of the solution

C. The Contractor shall assign skilled and experienced staff to complete the deliverables described in this solicitation, including at a minimum: system design, hardware delivery, implementation, configuration and customization, testing, training, and go-live support.

1. The County shall reserve the right to reject any of the Contractor’s employees or subcontractors whose qualifications do not meet the standards established by the County as necessary for the performance of services or whom the County identifies as being unacceptable

D. Go-Live Support

1. Upon the County’s request, the Contractor shall provide, at no additional cost to the County, at least two (2) support staff for the first election cycle using the new tabulation system and accessible voting units.

a. These resources will be available to provide onsite election support.

b. The County may require (upon request) Contractor resource(s) to be onsite to support subsequent elections

E. Deliverables, Solutions and Service Acceptance

1. Installed solutions and services shall meet the standard performance as proposed and mutually agreed to by the County and the Contractor.

2. Solutions and services are accepted after running in production for one (1) Primary and one

(1) General election without material defect in accordance with the Contract in the County’s fully implemented production environments and when the County’s staff have been trained in accordance with the requirements set forth in this RFP and any mutually agreed upon adjustments.

1.6.7. Desireables

Future Requests:

The County reserves the right to request functions, features, and/or support in the future as it relates to the tabulation system as well as the accessible voting units; including but not limited to:

A. Functions/features as mandated by changes in law

B. Functions/features that may be identified as custom

C. Additional reports

D. Modifications to support agreements

1.7. Minimum Qualifications

1.7.1. Proposer Eligibility

Proposers who do not meet these minimum qualifications will be considered non-responsive and their proposal will not be evaluated or scored.

List here things such as licensing requirements, experience requirements, etc. We want proposers to be able to make an initial review and be able to determine right away whether they are qualified to provide the services we are procuring.

Contractors must be licensed to perform work in the state of Washington.

1.8. Anticipated Contract Details and Expectations

1.8.1. Term

The initial period of performance of any contract resulting from this procurement is anticipated to begin on or around January 2027 and end in 2031. Amendments extending the period of performance, if any, shall be at the sole discretion of the County. The County reserves the option to extend contracts for three (3) additional terms of 12months each. However, no Contractor will be guaranteed an extension.

1.8.2. Value

The total value of this procurement is $1,300,000.

The County anticipates awarding a single contract from this procurement. The County reserves the right to make fewer awards or no awards, based on the quality and scope of proposals received, available funding, and identified service needs.

The total funding available under this Request for Proposals (RFP) is limited and may be distributed among multiple providers. Proposers are encouraged to scale their funding requests proportionally to the scope and geographic reach of their proposed services. The County may negotiate budgets and service levels to ensure the most effective use of funds and equitable coverage across providers. The

County reserves the right to adjust award amounts at its sole discretion.

Additional federal, State, or local funds may become available during the contracting cycle and allocated through this solicitation. Funding may only be awarded for the same scope of services as described in this solicitation. It is important to note, any contract awarded as a result of this procurement is contingent upon the availability of funding. If at any time during the term of the contract the funding relied upon for the contract is reduced, modified, or eliminated, or if the funding terms are modified, Pierce County reserves the right to amend the contract as appropriate or to terminate the contract.

2. General Information for Proposers

2.1. RFP Coordinator

The RFP Coordinator is the sole point of contact in the County for this procurement. All communications between the Proposer and the County upon release of this RFP shall be with the RFP Coordinator.

Kimberly Smith

Procurement and Contract Specialist 2

Email: kimberly.smith@piercecountywa.gov

Phone: (253) 798-6015

Department:

Auditor's Office

Any other communication will be considered unofficial and non-binding on the County. Proposers are to rely on written statements issued by the RFP Coordinator. Communication directed to parties other than the RFP Coordinator may result in disqualification of the Proposer.

2.2. Timeline

Proposal Release Date: July 24, 2026

Question Submission & Concern Resolution

Request Deadline:

August 19, 2026, 4:00pm

Proposal Submission Deadline: August 28, 2026, 4:00pm

The County reserves the right to revise the above timeline.

2.3. Procurement Documents and RFP Holder's List

PROPOSERS WHO REGISTER AND DOWNLOAD RFP DOCUMENTS will be automatically added to the

FOLLOWERS' list in the County's eProcurement Portal. Notifications for solicitation updates, addendum and other procurement information will be sent to all who register on the Pierce County eProcurement

Portal.

2.4. Questions and Answers

Proposers may submit questions through the County's eProcurement Portal, under the Question &

Answer Section, no later than 4:30 pm on the date set forth in Section 2.2. Proposers must be registered in the eProcurement Portal software to submit questions, receive addendums and notifications, and ultimately submit a proposal. Proposers may only rely on written statements issued by the County. Any oral communications are unofficial and are not binding on the County.

2.5. Submission of Proposals

2.5.1. Deadline

The proposal must be received by the time/date as indicated in Section 2.2.

2.5.2. Attachments

Follow instructions carefully - Attachments are provided under this solicitation are to be utilized as part of the proposal. Do not replace or use your organization's own format, as the proposal may be deemed

"non-responsive" or "not eligible."

2.5.3. Instructions

All proposals are evaluated on the completeness and quality of the content. Only those Proposers providing complete information as required will be considered for evaluation. The County will not contact the organization for correction of proposals and Proposers are strongly encouraged to carefully review their proposals for completeness and accuracy before submitting. For proposals to be considered responsive and move to the review process, the Proposer must, under Section 3, RFP Questionnaire:

• Acknowledge all required “confirmations.”

• Complete all required attachments, to include uploading any supplemental documents requested in attachments; and

• Submit the following materials as part of the proposal:

o Attachment A - Contractor Pricing Form o Attachment B - Management Questions o Attachment C - Technical Questions o Attachment D - Solution Requirement Form o Attachment E - Technical Specifications Form

See instructions within the above-mentioned attachments for details.

• Review Attachments F, G, and H

2.5.4. Additional Resources/Helps

This section provides a curated list of help articles addressing common questions and challenges proposers may encounter during the Request for Proposal process. The resources below are intended to offer clear guidance, practical solutions, and relevant information to support a smooth and successful submission. Proposers are encouraged to review these materials as needed to better understand requirements, resolve issues, and navigate the process with confidence.

• Vendor Registration

• Following a Project

• Getting Started with Subscriptions

• How to Submit a Question in OpenGov

• How to Submit a Proposal Response in OpenGov

• How to Edit or Withdraw a Proposal after Submission in OpenGov

2.5.5. Electronic Submissions Only

Only electronic submittal via the County's eProcurement Portal shall be accepted for this procurement.

No hard copies, emails, or fax submittals shall be accepted. The accepted forms of submitted materials are .pdf, png., jpeg., and MS Office formats such as docx. and xlsx.

2.5.6. Addenda & Notices

Proposers must acknowledge and confirm each addendum and notice issued under this solicitation. The system will not allow final submission unless all required confirmations are checked.

2.5.7. No Exceptions for Late Responses

Proposers should allow sufficient time to ensure timely receipt of the proposal by the County’s e-procurement System, OpenGov. Late responses will not be accepted and will be automatically disqualified. The County assumes no responsibility for delays caused by Proposer's technical related system errors.

2.5.8. County Property

All proposals and any accompanying documentation become the property of the County and will not be returned.

2.6. Public Records and Proprietary Material

• Organizations should be aware that any records they submit to the County or that are used by the County even if the organization possess the records, may be public records under the

Washington Public Records Act (RCW 42.56). The County must promptly disclose public records upon request unless a statute exempts them from disclosure. Organizations should also be aware that if even a portion of a record is exempt from disclosure, generally, the rest of the record must be disclosed. Exemptions are narrow and specific.

• Organizations should clearly mark any record they believe is exempt from disclosure.

2.7. Revisions to the RFP

In the event it becomes necessary to revise any part of this RFP, addenda will be published in the

County's eProcurement Portal.

https://opengov.my.site.com/support/s/article/dceacbcf-203c-4b0d-aa57-550043bb0dc0 https://opengov.my.site.com/support/s/article/82615c2a-a6e1-46ed-9b33-ec542acf013d https://opengov.my.site.com/support/s/article/c7a5affa-e073-4d5a-8d87-b6eadcf343a9 https://opengov.my.site.com/support/s/article/12c62371-147b-45f4-9bcd-cf2ce5f58259 https://opengov.my.site.com/support/s/article/8e675a48-dad3-4759-9bae-6b4cb7970d21 https://opengov.my.site.com/support/s/article/4f4218bf-7da6-4fc6-b0c3-7eade0776ebe

All amendments and notifications of cancellation shall be posted in the County's eProcurement Portal. If you did not receive this solicitation via the County’s eProcurement Portal, please register there to receive further notifications.

The County also reserves the right to amend or add to, retract from, or cancel this Procurement at any time, in whole or in part, and without penalty.

In the event of a conflict between amendments or between an amendment and this Solicitation

Document, the document issued latest in time shall control.

2.8. Responsiveness

All proposals will be reviewed by the RFP Coordinator to determine compliance with administrative requirements and instructions specified in this solicitation. The Proposer is specifically notified that the

County may reject or withdraw a proposal at any time as nonresponsive for any of the following reasons:

• Incomplete proposal,

• Failure to comply with any part of this solicitation or any Attachments to this procurement,

• Submission of incorrect, misleading, or false information.

The County also reserves the right, however, at its sole discretion to waive minor administrative irregularities, which are defined as variances which do not provide a proposer an advantage or benefit over other proposers.

2.9. Contract and General Terms & Conditions

The ASP will be expected to enter into a contract which is substantially the same as the Sample Contract and its General Terms and Conditions attached as Exhibit C. In no event is a Proposer to submit its own standard contract terms and conditions in response to this solicitation. If a Proposer has a concern regarding a certain General Term & Condition, they can raise the issue per the Questions and Answers section of this solicitation.

2.10. Costs to Prepare Proposal

The County will not be liable for any costs incurred by the Proposer in preparation of a proposal submitted in response to this RFP, in conduct of a presentation or interview, or any other activities related to responding to this RFP.

2.11. No Obligation to Contract

This RFP does not obligate the County to contract for services specified herein.

2.12. Rejection of Proposals

The County reserves the right at its sole discretion to reject any and all proposals received without penalty and not to issue a contract as a result of this RFP.

2.13. Most Favorable Terms

The County reserves the right to make an award without further discussion of the proposal submitted. Therefore, the proposal should be submitted initially on the most favorable terms which the

Proposer can offer. There will be no best and final offer procedure.

The ASP should be prepared to accept this RFP for incorporation into a contract resulting from this

RFP. Contract negotiations may incorporate some or all of the Proposer’s proposal. It is understood that the proposal will become a part of the official procurement file on this matter without obligation to the County.

2.14. Concern Resolution Process

This procedure is available to potential Proposers who are contemplating submitting a proposal in response to this RFP. Only Concern Resolution submissions (Submissions) concerning the following subjects shall be considered:

• A claim that the solicitation unnecessarily restricts competition.

• A claim the solicitation evaluation or scoring process is unfair or flawed, or

• A claim the solicitation requirements are inadequate or insufficient to prepare a response.

Proposers submitting a concern about this procurement shall follow the procedures described below. Submissions that do not follow these procedures shall not be considered. If a Proposer registers a concern against this solicitation, the issue(s) cannot be raised again during the protest period.

All submissions must be in writing and signed by the submitting party or an authorized Agent. The submission must be sent to the Procurement Coordinator, or designee, and needs to be received no later than 4:00 pm, local time, Tacoma, WA, per Section 2.2 Timeline, and must clearly articulate the basis for the submission. The Proposer submitting a concern must also include a proposed remedy.

Upon receipt of a submission, a submission review will be held by the County. The RFP coordinator will respond to submissions in writing and the Finance & Enterprise Services Department Director will be notified of all submissions and provided a copy of the County’s response. A copy of the response to the submission, including any changes to the solicitation, will also be posted in County's eProcurement

Portal.

The concern resolution process does not include an appeal process.

2.15. Cooperative Purchasing

The Washington State Interlocal Cooperation Act, Ch. 39.34 RCW, authorizes public agencies to cooperatively purchase goods and services if all parties agree. By responding to this RFP, Consultants agree that other public agencies may purchase goods and services under this procurement or contract at their own cost and without Pierce County incurring any financial or legal liability for such purchases.

Pierce County agrees to allow other public agencies to purchase goods and services under this procurement or contract, provided that Pierce County is not held financially or legally liable for purchases and that any public agency purchasing under such procurement or contract file a copy of this invitation and such contract in accordance with RCW 39.34.040.

2.16. Title VI Compliance

Pierce County, in accordance with Title VI of the Civil Rights Act of 1964, 78 Stat. 252, 42 U.S.C. 2000d to

2000d-4 and Title 49, Code of Federal Regulations, Department of Transportation, subtitle A, Office of the Secretary, Part 21, nondiscrimination in federally assisted programs of the Department of

Transportation issued pursuant to such Act, hereby notifies all Proposers that it will affirmatively ensure that in any contract entered into pursuant to this advertisement, disadvantaged business enterprises as defined at 49 CFR Part 26 will be afforded full opportunity to submit proposals in response to this invitation and will not be discriminated against on the grounds of race, color, or national origin in consideration for an award.

3. RFP Questionnaire

3.1. Administrative, Organization, Threshold Review and Proposal Questions

1. Administrative Questions

1.1. Proposer Confirmation*

As an authorized representative of the Proposer, having carefully examined the Request for Proposals, propose to furnish services in accordance therewith as set forth in the attached proposal.

I further agree that this proposal will remain in effect for not less than sixty (60) calendar days from the date that proposals are due, and that this proposal may not be withdrawn or modified during that time.

I hereby certify that this proposal is genuine and not a false or collusive proposal, or made in the interests or on behalf of any person not therein named; and I have not directly or indirectly induced or solicited any Contractor or supplier on the above work to put in a false proposal or any person or corporation to refrain from submitting a proposal; and that I have not in any manner sought by collusion to secure to myself an advantage over any other contractor(s) or person(s).

In order to induce the County to consider this proposal, the Proposer irrevocably waives any existing rights which it may have, by contract or otherwise, to require another person or corporation to refrain from submitting a proposal to or performing work or providing supplies to Pierce County, and Proposer further promises that it will not in the future directly or indirectly induce or solicit any person or corporation to refrain from submitting a response or proposal to or from performing work or providing supplies to Pierce County.

☐ Please confirm

*Response required

1.2. Ownership and Copyright of Submitted Materials*

By submitting a proposal, I agree that all documents, reports, proposals, submittals, working papers, or other materials prepared by the Proposer pursuant to this proposal shall become the sole and exclusive property of the County, and the public domain, and not property of the Proposer. The Proposer shall not copyright, or cause to be copyrighted, any portion of items submitted to the County in response to this procurement.

☐ Please confirm

*Response required

1.3. Supplemental Attachment Confirmation*

I confirm I have reviewed the content of the following attachments included under this RFP: Sample

Agreement and any other documents as identified as "sample" in the Attachments section and acknowledge I understand and agree to these requirements should my organization receive a contract as a result of this proposal.

☐ Please confirm

*Response required

1.4. Insurance Requirements*

By submitting a proposal, I understand and agree that if awarded funding from this RFP, the organization must be able to meet all insurance requirements based on services being purchased, prior to contract execution, and types of insurances may include, but are not limited to:

• Commercial General Liability Insurance: Required on all contracts. Standard levels are $1M occurrence/$2M aggregate (may be higher/lower, depending on value of contract and type of service).

• Commercial Automobile Liability Insurance: Required when the Contractor uses owned, rented, or leased automobiles to complete the services as required per the contract. Higher coverages may be required for fleet/large passenger vehicles.

• Workers Compensation Insurance: As required by Washington State.

• Professional Liability or Errors and Omissions Insurance: If the Contractor provides services such as analysis, consulting, counseling, daycare, legal, medical, nursing, pastoral, medical, or other services that require professional licensing.

• Abuse and Molestation: If the Contractor will be working directly with youth under the age of

18, elderly, disabled or other vulnerable populations.

• Cyber/Privacy and Security Insurance: If the Contractor is doing work that could give the

Contractor access to personal or sensitive information from within the County's network or on the Contractor's personal computer, or lead to breaches of security, leading to a loss of privacy or identity theft.

• Crime/Employee Dishonesty Insurance: If the Contractor is in the custody or control of Pierce

County funds such as cash, credit cards, checks or physical property.

• Other insurance(s) applicable to services being purchased: Such as Excess or Umbrella Liability

Insurance if the contract is in excess of $500,000.

In addition:

• Pierce County shall be named as an "Additional Insured" which must be provided in the insurance endorsement; and

• Insurance requirements also apply to any subcontractors hired by the main Contractor to deliver services, where applicable.

Please see "Exhibit D" in the SAMPLE AGREEMENT under attachments to see full insurance requirements. If you have questions regarding insurance requirements, please submit them through the “Question & Answer” section of the RFP.

1.5. Debarment Certification*

As an authorized representative of the Proposer, I certify to the best of my knowledge and belief that the organization and its principals:

A. Are not presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from covered transactions by any Federal department or agency;

B. Have not within a three-year period preceding this proposal been convicted of or had a civil judgment rendered against them for commission of fraud or a criminal offense in connection with obtaining, attempting to obtain, or performing a public (Federal, State, or local) transaction or contract under a public transaction; violation of Federal or State antitrust statutes or commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, or receiving stolen property;

C. Are not presently indicted for or otherwise criminally or civilly charged by a government entity

(Federal, State, or local) with commission of any of the offenses enumerated in paragraph (1)(b) of this certification; and

D. Have not within a three-year period preceding this proposal had one or more public transactions

(Federal, State, or local) terminated for cause or default.

E. Does not employ any person nor contracts with any person or agency excluded from participation in federal health care programs under either 42 U.S.C. 1320a-7 (§§1128 or 1128A

Social Security Act) or debarred or suspended.

By checking the confirmation, I understand that a false statement on this certification may be grounds for rejection of this proposal or termination of any award. In addition, under 18 USC Sec. 1001, a false statement may result in a fine of up to $10,000 or imprisonment for up to 5 years, or both.

☐ Please confirm

*Response required

2. Organization Information

2.1. Authorized Individual*

Please provide the name and title of the individual authorized to execute a contract on behalf of the organization.

*Response required

2.2. Organization Information*

Please provide the legal name, any d/b/a names, years in business, local address, billing address if different, email address, and phone number of the organization making the proposal.

*Response required

2.3. Ownership Type*

Must choose at least two (2) answers: Profit status (1 or 2) and organizational structure (3, 4, 5, or 6).

Select all that apply

☐ 1. For Profit

☐ 2. Non Profit

☐ 3. Sole Proprietorship

☐ 4. Corporation/LLC/Partnership

☐ 5. City/County/State

☐ 6. Tribal Organization

*Response required

2.4. Organization Contacts*

Please provide the name, phone, and email for:

• Executive Director/CEO/President

• Financial Manager/CFO

• Contract Manager

*Response required

2.5. Organization Tax ID Number*

Please provide the Employee Identification Number (EIN).

*Response required

2.6. Washington State Unified Business Identification (UBI) Number*

Please provide the organization's UBI number.

WARNING: Failure to provide a UBI number will be cause for the application to be disqualified from competition.

*Response required

3. Proposer Confirmation

3.1. Financial Resources and Auditing*

Using Attachment B, Part 3, the Proposer (if requested by The County) shall submit proof of adequate financial resources that would be available to the Proposer for the execution and completion of the work as required. Required financial information may include, but not be limited to, the following:

A. Audited financial statements (balance sheets, statements of income and stockholders’ equity, and statements of cash flows) for each of the most recently completed three fiscal years, including notes to financial statements, independent auditors’ reports, annual reports to stockholders, and SEC Form 10K reports (for publicly held corporations).

B. Certification by the chief financial officer or the Proposer’s independent auditor stating that the

Proposer has adequate financial resources for the prosecution and completion of the work called for hereunder.

C. The names, addresses, e-mail addresses, telephone and fax numbers of at least one contact person from the Proposer’s principal financial or banking organization and the Proposer’s independent auditor. The contact persons shall be duly authorized by the Proposer to provide information and discuss the adequacy of the Proposer’s financial resources. Upon the County’s request, the Proposer shall provide written authorization permitting the County or its designee access to information documenting the adequacy of the Proposer’s financial resources.

D. A current copy of the Proposer’s Dun and Bradstreet report(s), if requested by the County. The

County reserves the right to audit the Contractor throughout the term of this contract to assure the Contractor’s financial fitness to perform and comply with all terms and conditions contained within this contract. The County will be the sole judge in determining the Proposer’s financial fitness in carrying out the terms of this Contract.

☐ Please confirm

*Response required

3.2. Potential Onsite Demonstration*

A. The County may require a solution demonstration and presentation of all Proposers that are in the Competitive Range as determined by The County. Proposer demonstration teams should include at a minimum the proposed project manager and the technical leads for both software and integration.

B. It is required that the Proposer team be on site at the specified facility in or near Tacoma, Washington for the demonstration and presentation(s), and the demonstrated solution must be a live install of the version of the software proposed. A detailed agenda and demonstration script will be provided to finalists in advance of demonstration dates.

C. The demonstration will be tailored to prove that the proposed solution will successfully address the stated requirements, while also providing flexibility for future applications.

D. During the demonstration, The County will evaluate the following:

1. Proposer presentation: Quality of overall presentation. Level of understanding of The

County’s needs and scope of project. Ability to demonstrate experience and success with similar projects involving the proposed solution. Soundness of Proposer’s project management and implementation approach

2. Solution demonstration: Ability to meet stated requirements. Highlights features, relevance to business process and ease of use. Responses to questions from audience.

3. Proposer Capability as an Integrator: The County may provide technical assignments to prospective Proposers along with the aforementioned demonstration scripts. Proposers would then be asked to respond to these assignments during the course of the demonstration.

4. Proposal Submission

4.1. Proposal Upload*

Please upload your proposal materials here, including completed versions of attachments A, B, C, D, and

E

4. Evaluation and Scoring

4.1. Evaluation Process

An Application Evaluation Committee (AEC) will review the bidding documents and evaluate all responses received based upon the criteria listed herein. The County may request clarifications or additional information, if needed. The proposer determined to be most qualified through the initial evaluation phase may be interviewed and the final determination will also consider reference checks and interviews.

The County intends to select the Contractor most qualified for this pursuit/solicitation and begin the negotiation and award process based on the requirements of this solicitation.

Selected Proposer(s) will be invited to enter into contract negotiations with the County. Should the

County and the selected proposer not reach a mutual agreement, the County will terminate negotiations and move to the next ranked contractor and proceed with negotiations. A Proposer’s inability to agree to the terms of the County’s standard contract may be a basis for the County to terminate negotiations and begin negotiating with one or more other Contractors.

4.2. Proposal Scoring Method

Proposals will be scored by consensus. Members of the AEC will score proposals individually and then meet to determine the final independent score for each proposal.

In the event the AEC has clarifying questions for a proposer, they shall notify the Procurement

Coordinator who will, in turn, send the question(s) to the appropriate proposer. The Procurement

Coordinator shall provide a deadline for the answers and shall then notify the AEC members of the response. If members of the AEC wish to change their original scores based on the response to the clarifying question(s), they shall notify the Procurement Coordinator who shall determine the proper subsequent process.

The County reserves the right to award the contract to any organization or combination of organizations whose proposal(s), in the opinion of the County, is in the best interest of the County.

4.3. Scoring Criteria

Points Available - Initial Evaluation: 1700

Point Available - After Demonstration, if conducted: 600

Scoring

No. Evaluation Criteria Scoring Method Weight (Points)

1. Pricing Proposal Points Based 400 (23.5% of Total)

2. Management Questions Points Based 200 (11.8% of Total)

3. Technical Questions Points Based 200 (11.8% of Total)

4. Solution Requirements Points Based 520 (30.6% of Total)

5. Compliance with Terms and Conditions Points Based 210 (12.4% of Total)

6. Small Contractors and Suppliers Points Based 170 (10% of Total)

Demonstrations and Interviews

No. Evaluation Criteria Scoring Method Weight (Points)

1. Demonstration, if conducted Points Based 300 (50% of Total)

2. Interview, if conducted Points Based 200 (33.3% of Total)

3. Customer References, if reviewed Points Based 50 (8.3% of Total)

4. Financial Stability, if reviewed Points Based 50 (8.3% of Total)

4.4. Notification to Proposers

The County will notify all proposers of the outcome of their proposal in writing upon completion of the evaluation process.

4.5. Debriefing of Unsuccessful Proposers

Any Proposer, who was not disqualified, who has submitted a proposal and been notified that they were not selected as an ASP may request a debriefing. The request for a debriefing conference must be received by the Procurement Coordinator within 5 days of having been notified that they were not selected.

Discussion at the debriefing conference will be limited to the following:

• Evaluation and scoring of the Proposal.

• Critique of the requesting Proposer’s Proposal based on the comments made by the Application

Evaluation Committee or individual comments made by an evaluator; and

• Review of Proposer’s final score in comparison with other final scores without identifying the other firms.

Comparisons between proposals or evaluations of the other proposals will not be allowed. Debriefing conferences may be conducted in person or remotely and will be scheduled for a maximum of one (1) hour.

4.6. Protest Procedure

Protests may be made only by Proposers or authorized representative of a Proposer who submitted a response to this solicitation document and who have participated in a debriefing conference. Upon completing the debriefing conference, the Proposer is allowed five (5) business days to file with the

Procurement Coordinator a protest of the award decision. Protests must be received by the

Procurement Coordinator no later than 3:30 PM, local time in Tacoma, Washington on the fifth business day following the debriefing. Protests must be in writing, addressed to the Procurement Coordinator, and submitted by email to PCPURCHASING@piercecountywa.gov. The protest must state the RFP number, the grounds for the protest with specific facts and complete statements of the action(s) being protested. A description of the relief or corrective action being requested should also be included.

Protests that do not follow these procedures shall not be considered. This protest procedure constitutes the sole administrative remedy available to Proposers under this procurement.

Only protests stipulating an issue of fact concerning the following subjects shall be considered:

• A matter of bias, discrimination, or conflict of interest on the part of an evaluator.

• Errors in computing the score.

• Non-compliance with procedures described in the procurement document or County policy.

Protests not based on procedural matters will not be considered. Protests will be rejected as without merit if they address issues such as: 1) an evaluator’s professional judgment on the quality of a proposal, or 2) County’s assessment of its own needs or requirements.

Upon receipt of a protest, a protest review will be held by the County. The Finance & Enterprise

Services Department Director or an employee delegated by the Director who was not involved in the procurement will consider the record and all available facts and issue a decision within five (5) business days of receipt of the protest. If additional time is required, the protesting party will be notified of the delay.

In the event a protest may affect the interest of another Proposer who also submitted a proposal, such

Proposer will be given an opportunity to submit its views and any relevant information on the protest to the Procurement Coordinator.

The final determination of the protest shall:

• Find the protest lacking in merit and uphold the County’s action; or

• Find only technical or harmless errors in County’s procurement process and determine County to be in substantial compliance and reject the protest; or

• Find merit in…

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