CTR077402_Family_Connections_Ongoing_Implementation_Contract.pdf

DIRECT SERVICE CONTRACT State of Arizona

Department of Child Safety

Office of Procurement & Contracts

3003 N. Central Avenue, 20th Floor

Phoenix, AZ 85012 Family Connections Ongoing Implementation

CTR077402

Offer and Acceptance

Available online at: APP.AZ.gov

OFFER TO THE STATE OF ARIZONA:

The Undersigned hereby offers and agrees to provide Family Connections Ongoing Implementation services in compliance with all terms, conditions, specifications, and amendments in the Solicitation and any written exceptions in the Offer.

Offeror company name Signature of person authorized to sign Offer

Address Printed name and title

City, State, ZIP Contact name and title

CERTIFICATION: By signature in the above, Offeror certifies that it: Contact email address Contact phone number

1. Will not discriminate against any employee or applicant for employment in violation of Federal Executive Order 11246, [Arizona] State Executive

Orders 2023-09, 2023-01, 2009-09 or A.R.S. §§ 41-1461 through 41-1465;

2. Has not given, offered to give, nor intends to give at any time hereafter any economic opportunity, future employment, gift, loan, gratuity, special discount, trip, favor, or service to a public servant in connection with the submitted offer. Failure to provide a valid signature affirming the stipulations required by this clause will result in rejection of the Offer. Signing the Offer with a false statement will void the Offer, any resulting contract, and may be subject to legal penalties under law;

3. Complies with A.R.S. § 18-132 when offering electronics or information technology products, services, or maintenance;

4. Has submitted this Offer as a firm offer for 180 days following the Solicitation due date and time per the Instructions to Offers;

5. Did not and will not involve collusion or other anti-competitive practices;

6. Is not debarred from, or otherwise prohibited, from participating in any contract awarded by federal, state, or local government; and

7. For use in Requests for Quotation only, certifies that the above referenced organization ___ IS / ___ IS NOT a small business with less than

100 employees or has gross revenues of $4 million or less.

ACCEPTANCE OF OFFER

The Offer is hereby accepted.

The Contractor is now bound to sell the Materials or Services listed by the attached contract and based upon the Solicitation, including all terms, conditions, specifications, amendments, etc., and the Contractor’s Offer as accepted by the State.

The Contract shall henceforth be referred to as Contract No.

The effective date of the Contract is

The Contractor is cautioned not to commence any billable work or to provide any Material or Service under this contract until Contractor receives purchase order, contract release document, or written notice to proceed.

State of Arizona Awarded this Day of

20 2

Procurement Officer signature

Action for Child Protection, Inc.

8920 Lawyers Road, PO Box 691210, Charlotte, NC 28227

Lisa S. Ruiz-Lee; Chief Administration Officer

Lisa S. Ruiz-Lee; Chief Administration Officer lisa.ruiz-lee@actionchildprotection.org; 702.265.8436

CTR077402

July 10, 2025

13th June 5

Office of Procurement & Contracts

3003 N. Central Avenue, 20th Floor

Phoenix, AZ 85012

Direct Service Contract

1.0 Introduction

1.1 The Arizona Department of Child Safety (DCS) is statutorily responsible for providing services to families whose children are involved with DCS. DCS Vision and Mission Statements are:

Vision: Children thrive in family environments free from abuse and neglect.

Mission: Successfully engage parents, children and the community to ensure safety, strengthen families, and achieve permanency.

2.0 Purpose and Background

2.1 The purpose of this contract is to secure a Contractor to assist the Arizona Department of Child Safety in ongoing programmatic technical assistance provision to ensure fidelity of the work is being maintained. The Contractor will provide direct technical assistance and coaching to DCS as needed and provide the E-Learning licenses needed for Family Connections (FC) staff to complete the virtual training as required by that contract.

3.0 General Requirements: The Contractor shall provide services, including but not limited to:

3.1 Be familiar with how the Nurturing Parenting Program and Family Connections programs were tailored to meet Arizona’s needs.

3.2 Be a recognized developer or subject matter expert from the Developers of Family Connections, and have experience installing and implementing the Family Connections Program at a State Level.

3.3 Demonstrate it is the sole proprietor of Family Connections by providing evidence the

Contractor holds the copyright or trademark or is identified as the Training Contact by the California Evidence Based Clearinghouse.

3.4 Be familiar with technical writing, coaching and employee development.

3.5 Ensure that all services, procedures, and forms provided are culturally relevant, linguistically appropriate and gender responsive (including Lesbian, Gay, Bisexual, Transgender, and Questioning (LGBTQ)).

3.6 Ensure cross-cultural communication support with the involvement of culturally competent staff in all levels of service delivery.

4.0 Specific Requirements: The Contractor shall:

4.1 The Contractor shall work with the Department on all tasks listed in the Excel Document labeled “AZ FC SOW FFY25-26”; including but not limited to:

4.1.1 Provide Technical Assistance to support DCS in the oversight and continuous quality improvement of the fidelity of Family Connections implementation.

4.1.2 Provide Technical Assistance to support DCS in the understanding of the Family Connections model, as needed, for the role in oversight of implementation fidelity and provision of ongoing development to the contracted vendor agencies.

Office of Procurement & Contracts

3003 N. Central Avenue, 20th Floor

Phoenix, AZ 85012

4.1.3 Provide observation, feedback and coaching to DCS from the DCS quarterly provider meetings to support continuous quality improvement efforts

4.1.4 Develop tailored materials/activities to be used at the provider meetings.

4.1.5 Provide Technical Assistance to DCS in the development of interrater reliability in regards to case reviews.

4.1.6 Provide E-Learning Licenses for FC staff to complete E-Learning Modules prior to in-person training.

5.0 Contractor Requirements

5.1 Staffing:

5.1.1 Have adequate, qualified staff assigned to or located in Arizona to handle the tasks listed in the scope of work.

5.2 Staffing Qualifications:

5.2.1 Staff shall have knowledge of the Family Connections program, all of its adaptations and its evidence base.

5.2.2 Staff shall have experience in implementing Family Connections previously in a governmental setting (state, county, or community level).

5.3 Professional Standards:

5.3.1 Staff are to be well groomed, and present a professional appearance.

5.3.2 Maintain confidentiality of Department records at all times in accordance with:

5.3.2 (a) DCS policy (https://dcs.az.gov/about/dcs-policies)

5.3.2 (b) Arizona State Library Archives

(http://www.azlibrary.gov/arm/retention- schedules)

5.3.2 (c) DCS Business Associate Agreement with HITECH

5.3.2 (d) The Social Security Administration Privacy Act

(https://www.ssa.gov/agency/privacyact.html).

5.3.3 Contractor is prohibited from sharing any information regarding, or pictures of any parent/caregivers or children, including but not limited to, verbally, on social, printed, or electronic media.

6.0 Reporting Requirements

6.1 DCS reserves the right to request the Contractor to submit additional or revised reports related to the service provisions.

6.2 Deliverables are listed in the Excel Document labeled “AZ FC SOW FFY25-26” All reports shall be written and submitted in the English language.

Office of Procurement & Contracts

3003 N. Central Avenue, 20th Floor

Phoenix, AZ 85012

7.0 Payment Unit

7.1 As per proposed and approved budget. Refer to Excel Document labeled “AZ FC SOW

FFY25-26” for approved budget.

7.2 Price Adjustment (Annual)

7.2.1 DCS may review a fully documented request for a price increase only after the contract has been in effect for one (1) year. A price increase adjustment shall only be considered at a minimum of forty-five (45) days before contract is due to expire, and shall be a factor in the extension review process. DCS shall determine whether the requested price increase or an alternate option is in the best interest of the State.

7.2.2 The price increase adjustment, if approved, will be effective upon the effective date of the contract extension. Price reductions will become effective upon acceptance by the State

7.3 Payments (will not be made unless there is a correct invoice received)

7.3.1 DCS may pay accurate claims submitted with all required supporting documentation for any undisputed amounts due to the Contractor within the time specified in the Special Terms and Conditions.

7.3.2 DCS may, but is under no obligation to, pay by joint check or to pay directly to any

Subcontractor or other creditor to whom any portion of Contractor’s requested payment is owed.

7.3.3 If DCS determines that an over-payment has been made to the Contractor on any prior invoice, it shall inform Contractor of the amount and date of the over-payment and may deduct the over-paid amount from amounts then or thereafter due to the Contractor.

8.0 Invoices

8.1 Invoice: Shall be submitted within fifteen (15) calendar days following the end of the month in which services are provided. The Monthly Invoice shall be signed and dated by the person authorized to submit invoices for the Contractor.

8.2 Invoices shall be submitted to the DCS Payment Processing Unit electronically to:

CentralizedInvoicing@azdcs.gov

8.3 Final invoices shall be submitted by the 30th day of the month following the end of each contract year. The final invoice shall include all adjustments to invoices submitted during the immediately preceding contract year and all claims for unpaid services provided during the immediately preceding contract year.

Office of Procurement & Contracts

3003 N. Central Avenue, 20th Floor

Phoenix, AZ 85012

8.4 Payment shall only be made by the Department upon receipt of a timely and accurately submitted invoice with required documentation as indicated above. Non-compliance shall delay the payment process

8.5 Defective Invoices. Without prejudice to its other rights under the Contract or further obligation to Contractor, DCS may, at its discretion, reject any materially defective invoice.

1. DCS shall notify Contractor after receipt if DCS determines an invoice to be materially defective.

2. Invoices will be deemed automatically rejected upon delivery if they:

a. are sent to an incorrect address;

b. do not reference the correct DCS contract number; or

c. are payable to any Person other than the Contractor.

3. DCS will have no obligation to pay against a defective invoice unless and until

Contractor has re-submitted the invoice free of defects.

9.0 Definitions

9.1 Arizona Department of Child Safety (DCS): The state agency whose primary purpose is to protect children and includes the coordination of services to achieve and maintain permanency on behalf of the child. Also referred to as the “Department” or “DCS”.

9.2 Child: A person less than 18 years of age.

9.3 Days: are calendar days unless otherwise stated.

9.4 Parent: The lawful and natural father or mother of a person.

9.5 Significant Incident: Any unforeseen, unexpected, or unplanned event that involves, but is not limited to; death, injury, violence (including physical, written, or verbal threats of violence), illness, or transport to a hospital from a single incident, an injury to staff or client, the flight or disappearance of a client, property damage to a department asset or personal property, theft, vandalism, property damage that will impact clients, relatives, DCS employees or administration, or the general public, and any other incident that may be considered newsworthy by the media or incur liability to the State of Arizona.

10.0 TERM

The term of this Agreement shall begin on July 10, 2025 and continue for one (1) year unless canceled, terminated, or permissibly extended.

11.0 EXTENSION

The State shall have the unilateral right to extend the contract period for additional one (1) year periods or portions thereof for a total contract term not to exceed five (5) years. The terms and conditions of any such contract extension shall remain the same as the original contract.

1. The State has no obligation to extend or renew a contract.

2. Contracts may be extended or renewed for multiple periods, or may be established as a multi-year contract in its entirety or in part at the sole option of the State

Office of Procurement & Contracts

3003 N. Central Avenue, 20th Floor

Phoenix, AZ 85012

12.0 AMENDMENTS OR MODIFICATIONS

1. This agreement may be amended or modified at any time by mutual agreement. No agent, employee or other representative of either party is empowered to alter any of the terms of the agreement, unless done in writing and signed by the authorized representative of the respective parties.

2. Either party shall give written notice to the other party of any non-material alteration that affects the provisions of this Agreement. Non-material alterations that do not require a written amendment are as follows:

a. Change of telephone number.

b. Change in authorized signatory.

c. Change in the name and/or address of the person to whom notices are to be sent.

13.0 TERMINATION

This agreement may be terminated by mutual agreement of the parties at any time during the term of this agreement. Each party shall have the right to terminate this agreement by hand-delivering to the other party written notice of termination at least thirty (30) days prior to the effective date of said termination

14.0 CANCELLATION FOR CONFLICT OF INTEREST

Pursuant to A.R.S. §38-511, the State, its political subdivisions or any department or agency of either may, within three years after its execution, cancel any contract without penalty or further obligation, made by the State, its political subdivisions or any department or agency of either if any person significantly involved in initiating, negotiating, securing, drafting or creating the Contract on behalf of the State, its political subdivisions or any department or agency of either is, at any time while the Contract or any extension of the Contract is in effect, an employee or agent of any other party to the Contract in any capacity or a consultant to any other party to the Contract with respect to the matter of the Contract. A cancellation made pursuant to this provision shall be effective when the Contractor received written notice of the cancellation, unless the notice specifies a later time.

15.0 RIGHT OF OFFSET

The Department shall be entitled to offset against any sums due the Contractor, any expenses or costs incurred by the Department, or damages assessed by the Department concerning the Contractor’s non-conforming performance or failure to perform the Agreement, including expenses, costs and damages.

16.0 INDEMNIFICATION AND INSURANCE

Each party (as "Indemnitor") agrees to indemnify, defend, and hold harmless the other party (as "Indemnitee") from and against any and all claims, losses, liability, costs, or expenses (including reasonable attorney's fees) (hereinafter collectively referred to as "Claims") arising out of bodily injury of any person (including death) or property damage, but only to the extent that such Claims which result in vicarious/derivative liability to the Indemnitee are caused by the act, omission, negligence, misconduct, or other fault of the Indemnitor, its officers, officials, agents, employees, or volunteers

The insurance requirements herein are minimum requirements for this Contract and in no way limit the indemnity covenants contained in this Contract. The State of Arizona in no way warrants that

Office of Procurement & Contracts

3003 N. Central Avenue, 20th Floor

Phoenix, AZ 85012 the minimum limits contained herein are sufficient to protect the Contractor from liabilities that might arise out of the performance of the work under this contract by the Contractor, its agents, representatives, employees or subcontractors, and Contractor is free to purchase additional insurance.

16.1 MINIMUM SCOPE AND LIMITS OF INSURANCE: Contractor shall provide coverage with limits of liability not less than those stated below.

1) COMMERCIAL GENERAL LIABILITY – OCCURRENCE FORM

Policy shall include bodily injury, property damage personal injury and broad form contractual liability coverage

• General Aggregate $2,000,000

• Products – Completed Operations Aggregate $1,000,000

• Personal and Advertising Injury $1,000,000

• Damage to Rented Premises $50,000

• Each Occurrence $1,000,000

a) The policy shall be endorsed, as required by this written agreement, to include the State of Arizona, and its departments, agencies, boards, commissions, universities, officers, officials, agents, and employees as additional insureds with respect to liability arising out of the activities performed by or on behalf of the Contractor.

b) Policy shall contain a waiver of subrogation endorsement, as required by this written agreement, in favor of the State of Arizona, and its departments, agencies, boards, commissions, universities, officers, officials, agents, and employees for losses arising from work performed by or on behalf of the Contractor.

2) WORKER’S COMPENSATION AND EMPLOYERS’ LIABILITY

• Workers’ Compensation Statutory

• Employers’ Liability o Each Accident $ 1,000,000 o Disease – Each Employee $ 1,000,000 o Disease – Policy Limit $ 1,000,000

a) Policy shall contain a waiver of subrogation against the State of Arizona, its departments, agencies, boards, commissions, universities and its officers, officials, agents, and employees for losses arising from work performed by or on behalf of the Contractor.

b) This requirement shall not apply to: Separately, EACH contractor or subcontractor exempt under A.R.S. § 23-901, AND when such contractor or subcontractor executes the appropriate waiver (Sole Proprietor/Independent Contractor) form.

3) ADDITIONAL INSURANCE REQUIREMENTS: The policies shall include, or be endorsed to include, the following provisions:

1. The Contractor's policies, as applicable, shall stipulate that the insurance afforded the Contractor shall be primary and that any insurance carried by the Department, Office of Procurement & Contracts

3003 N. Central Avenue, 20th Floor

Phoenix, AZ 85012 its agents, officials, employees or the State of Arizona shall be excess and not contributory insurance, as provided by A.R.S. § 41-621 (E).

2. Coverage provided by the Contractor shall not be limited to the liability assumed under the indemnification provisions of this Contract.

4) NOTICE OF CANCELLATION:

Applicable to all insurance policies required within the Insurance Requirements of this Contract, Contractor’s insurance shall not be permitted to expire, be suspended, be canceled, or be materially changed for any reason without thirty (30) days prior written notice to the State of Arizona. Within two (2) business days of receipt, Contractor must provide notice to the State of Arizona if they receive notice of a policy that has been or will be suspended, canceled, materially changed for any reason, has expired, or will be expiring. Such notice shall be sent directly to the Department and shall be mailed, sent via secure email; hand delivered or sent by facsimile transmission to Arizona Department of Child Safety, Office of Contracts, 3003 N. Central, Suite 2000, Site Code C010-20, Phoenix, AZ 85012.

5) ACCEPTABILITY OF INSURERS:

Contractors insurance shall be placed with companies licensed in the State of Arizona or hold approved non-admitted status on the Arizona Department of Insurance List of Qualified Unauthorized Insurers. Insurers shall have an “A.M. Best” rating of not less than A- VII. The State of Arizona in no way warrants that the above-required minimum insurer rating is sufficient to protect the Contractor from potential insurer insolvency.

6) VERIFICATION OF COVERAGE:

Contractor shall furnish the State of Arizona with certificates of insurance (ACORD form or equivalent approved by the State of Arizona) evidencing that Contractor has the insurance as required by this Contract. An authorized representative of the insurer shall sign the certificates.

1. All such certificates of insurance and policy endorsements must be received by the State before work commences. The State’s receipt of any certificates of insurance or policy endorsements that do not comply with this written agreement shall not waive or otherwise affect the requirements of this agreement.

2. Each insurance policy required by this Contract must be in effect at, or prior to, commencement of work under this Contract. Failure to maintain the insurance policies as required by this Contract, or to provide evidence of renewal, is a material breach of contract.

3. All certificates required by this Contract shall be sent directly to Arizona Department of Child Safety, Office of Contracts, 3003 N. Central, Suite 2000, Site Code CH010-20, Phoenix, AZ 85012 unless the Scope of Work Reporting Requirements specifies otherwise. The State of Arizona contract number and contract description shall be noted or referenced on the certificate of insurance. The State of Arizona reserves the right to require complete, certified copies of all insurance policies required by this Contract at any time.

DO NOT SEND CERTIFICATES OF INSURANCE TO THE STATE OF

ARIZONA'S RISK MANAGEMENT SECTION.

7) SUBCONTRACTORS:

Office of Procurement & Contracts

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Contractors’ certificate(s) shall include all subcontractors as insured under its policies or Contractor shall be responsible for ensuring and/or verifying that all subcontractors have valid and collectable insurance as evidenced by the certificates of insurance and endorsements for each subcontractor. All coverages for subcontractors shall be subject to the minimum Insurance Requirements identified above. The Department reserves the right to require, at any time throughout the life of the Contract, proof from the Contractor that its subcontractors have the required coverage.

8) APPROVAL:

The Contracting Agency, in consultation with State Risk, reserves the right to review or make modifications to the insurance limits, required coverage, or endorsements throughout the life of this contract, as deemed necessary. Such action will not require a formal Contract amendment but may be made by administrative action.

17.0 THIRD PARTY ANTITRUST VIOLATIONS

The Contractor assigns to the State any claims for overcharges resulting from antitrust violations to the extent that such violations concern materials or services supplied by third parties to the Contractor toward fulfillment of this Contract.

18.0 FEDERAL IMMIGRATION AND NATIONALITY ACT:

18.1 By entering into the Contract, the Contractor warrants compliance with the Federal Immigration and Nationality Act. (FINA) and all other Federal immigration laws and regulations related to the immigration status of its employees. The Contractor shall obtain statements from its subcontractors certifying compliance and shall furnish the statements to the Procurement Officer upon request. These warranties shall remain in effect through the term of the Contract. The Contractor and its subcontractors shall also maintain Employment Eligibility Verification forms (I-0) as required by the U.S. Department of Labor’s Immigration and Control Act, for all employees performing work under the Contract. I-9 forms are available for download at USCIS.GOV.

18.2 The State may request verification of compliance for any Contractor or subcontractor performing work under the Contract. Should the State suspect or find that the Contractor or any of its subcontractors are not in compliance, the State may pursue any and all remedies allowed by law, including, but not limited to suspension of work, termination of the Contract for default, and suspension and/or debarment of the Contractor. All costs necessary to verify compliance are the responsibility of the Contractor.

19.0 NON-AVAILABILITY OF FUNDS

Every payment obligation of the State under the Contract is conditioned upon the availability of funds appropriated or allocated for payment of such obligation. If funds are not allocated and available for the continuance of this Contract, this Contract may be terminated by the State at the end of the period for which funds are available. No liability shall accrue to the State in the event this provision is exercised, and the State shall not be obligated or liable for any future payments of for any damages as a result of termination under this paragraph.

20.0 NON-DISCRIMINATION

The Contractor shall comply with Executive Order 75-5, as modified by Executive Order 2009-09, which mandates that all persons, regardless of race, color, religion, sex, age, national origin, or

Office of Procurement & Contracts

3003 N. Central Avenue, 20th Floor

Phoenix, AZ 85012 political affiliation, shall have equal access to employment opportunities, and all other applicable State and Federal employment laws, rules and regulations, including the Americans with Disabilities Act. The Contractor shall take affirmative action to ensure that applicants for employment and employees are not discriminated against due to race, creed, religion, sex, national origin or disability.

21.0 RECORDS & AUDIT

Pursuant to A.R.S. § 35-214 and § 35-215, Contractor shall retain and shall contractually require each subcontractor to retain all data, books and other records (“Records”) relating to this Contract for a period of five (5) years after the completion of the Contract. All records shall be subject to inspection and audit by DCS at reasonable times. Upon request, Contractor shall produce the original of any or all such Records at no cost.

22.0 ADVERTISING, PUBLISHING AND PROMOTION OF CONTRACT

The Contractor shall not use, advertise or promote information for commercial benefit concerning this Contract without the prior written approval of the Procurement Officer.

23.0 RIGHT TO ASSURANCE

If the State in good faith has reason to believe that the Contractor does not intend to, or is unable to perform or continue performing under this Contract, the Procurement Officer may demand in writing that the Contractor give a written assurance of intent to perform. Failure by the Contractor to provide written assurance within the number of Days specified in the demand may, at the State’s option, be the basis for terminating the Contract under the Uniform Terms and Conditions or other rights and remedies available by law or provided by the contract.

In accordance with A.R.S. § 35-393 and § 35-393.01 the Contractor certifies the organization does not participate in, and agrees not to participate in during the term of the Contract, a boycott of Israel.