CS2 FO RFP Sec L_Final.pdf

QTA-010-CTA-0003

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SECTION L

INSTRUCTIONS, CONDITIONS AND NOTICES TO OFFERORS OR RESPONDENTS

L.1 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE

(FEB 1998)

This solicitation incorporates one or more solicitation provisions by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The Offeror is cautioned that the listed provisions may include blocks that must be completed by the Offeror and submitted with its quotation or offer. In lieu of submitting the full text of those provisions, the Offeror may identify the provision by paragraph identifier and provide the appropriate information with its quotation or offer. Also, the full text of a solicitation provision may be accessed electronically at these addresses:

FEDERAL ACQUIISITION REGULATION:

https://www.acquisition.gov/far/

GENERAL SERVICE ADMINISTRATION ACQUISITION MANUAL:

https://www.acquisition.gov/gsam/gsam.html

(End of Provision)

L.1.1 52.211-14 Notice of Priority Rating for National Defense, Emergency Preparedness, and Energy Program Use (APR 2008)

L.1.2 52.215-1 Instructions to Offerors – Competitive Acquisition (JAN 2004)

L.1.3 52.216-27 Single or Multiple Awards (OCT 1995)

L.1.4 52.222-24 Pre-award On-Site Equal Opportunity Compliance Evaluation (FEB 1999)

L.1.5 52.237-1 Site Visit (APR 1984)

L.2 52.215-20 REQUIREMENTS FOR COST OR PRICING DATA OR

INFORMATION OTHER THAN COST OR PRICING DATA (Alternate IV) (OCT 1997)

1. Submission of cost and pricing data is not required.

2. The Offeror shall provide access to records necessary and sufficient to permit an adequate evaluation of the proposed price in accordance with FAR Subpart 15.403-3.

If, after receipt of offers, the CO concludes that there is insufficient information available to determine price reasonableness on any price submitted in response to this RFP, then additional data other than cost data shall be made available by the Offeror upon request; and if none of the exceptions applies then cost or pricing data shall be supplied.

https://www.acquisition.gov/gsam/gsam.html

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(End of Provision)

L.3 52.216-1 TYPE OF CONTRACT (APR 1984)

The Government contemplates award of one or more indefinite-quantity indefinite-delivery, firm fixed price contracts resulting from this solicitation.

L.4 52.233-2 SERVICE OF PROTEST (SEP 2006)

1. Protests, as defined in Section 33.101 of the Federal Acquisition Regulation, that are filed directly with an agency, and copies of any protests that are filed with the General Accounting Office (GAO), shall be served on the Contracting Officer by obtaining written and dated acknowledgment of receipt from the Contracting Officer at the address listed in Block 7 on Standard Form 33.

2. The copy of any protest shall be received in the office designated above within one day of filing a protest with the GAO.

L.5 GSAM 552.219-71 NOTICE TO OFFERORS OF SUBCONTRACTING PLAN

REQUIREMENTS (JUN 2005)

The General Services Administration (GSA) is committed to assuring that maximum practicable opportunity is provided to small, HUBZone small, small disadvantaged, women-owned, veteran-owned, and service-disabled veteran owned small business concerns to participate in the performance of this contract consistent with its efficient performance. GSA expects any subcontracting plan submitted pursuant to FAR 52.219- 9, Small Business Subcontracting Plan, to reflect this commitment. Consequently, an Offeror, other than a small business concern, before being awarded a contract exceeding $500,000 ($1,000,000 for construction), must demonstrate that its subcontracting plan represents a creative and innovative program for involving small, HUBZone small, small disadvantaged, women-owned, veteran-owned, and service-disabled veteran owned small business concerns as Subcontractors in the performance of this contract.

(End of Provision)

Subcontracting plans will be requested from Offerors in the competitive range. Further instructions will be provided at that time.

L.6 GSAM 552.219-73 GOALS FOR SUBCONTRACTING PLAN (JUN 2005)

(ALTERNATE I—SEP 1999)

(a) Maximum practicable utilization of small, HUBZone small, small disadvantaged, women-owned, veteran-owned, and service-disabled veteran owned small business

L-3 concerns as Subcontractors is a matter of national interest with both social and economic benefits.

(1) The General Services Administration's (GSA's) commitment to ensuring that maximum practicable opportunity is provided to small, HUBZone small, small disadvantaged, women-owned, veteran-owned, and service-disabled veteran owned small business concerns to participate as Subcontractors in the performance of this contract, consistent with its efficient performance, must be reflected in the Offeror's subcontracting plan submitted pursuant to the clause of this contract at FAR 52.219-9, Small Business Subcontracting Plan.

(2) In addressing the eleven elements described at FAR 52.219-9(d), the Offeror shall demonstrate that its subcontracting plan represents a creative and innovative program for involving small, HUBZone small, small disadvantaged, women-owned, veteran-owned, and service-disabled veteran owned small business concerns in performing this contract. An Offeror submitting a commercial plan can demonstrate its commitment in providing maximum practicable opportunities through subcontracting opportunities it provides to small, HUBZone small, small disadvantaged, women-owned, veteran-owned, and service-disabled veteran owned small business concerns that relate to the Offeror's production generally; i.e., for both its commercial and Government business.

(3) The subcontracting plan shall include a description of the Offeror's subcontracting strategies used in previous contracts and significant achievements, with an explanation of how this plan will build upon those earlier achievements. Additionally, the Offeror shall demonstrate through its plan that it understands the small business subcontracting program's objectives, GSA's expectations, and is committed to taking those actions necessary to meet these goals or objectives.

(b) In determining the acceptability of any subcontracting plan, the Contracting Officer will—

(1) Review the plan to verify that the Offeror has demonstrated an understanding of the small business subcontracting program's objectives and GSA's expectations with respect to the programs and has included all the information, goals, and assurances required by FAR 52.219-9;

(2) Consider previous goals and achievements of Contractors in the same industry;

(3) Consider information and potential sources obtained from agencies administering national and local preference programs and other advocacy groups in evaluating whether the goals stated in the plan adequately reflect the anticipated potential for subcontracting to small, HUBZone small, small disadvantaged, women-owned, veteran-owned, and service-disabled veteran owned small business concerns; and

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(4) Review the Offeror's description of its strategies, historical performance and significant achievements in placing subcontracts for the same or similar products or services with small, HUBZone small, small disadvantaged, women-owned, veteran-owned, and service-disabled veteran owned small business concerns. The Offeror's description can apply to commercial as well as previous Government contracts.

(c) Failure to submit an acceptable subcontracting plan and/or correct deficiencies in a plan within the time specified by the Contracting Officer shall make the Offeror ineligible for award.

L.7 Exceptions and/or Deviations

CAUTION: Offerors are cautioned that any exceptions or deviations taken to any portion of this Request for Proposal (RFP) may result in that Offeror’s entire proposal being declared unacceptable.

It is the Government’s intent that a successful Offeror satisfactorily meet each and every requirement as stated in this RFP. Should the Offeror request exceptions and/or deviations from any requirement of Section C, and/or any other clauses, provisions, or terms and conditions of this RFP, that request will be held to a burden of justification (e.g., the requirement is not technically achievable, or the Government referenced the wrong standard). The Offeror shall identify each requirement, clause, provision or term and condition for which exceptions and/or deviations are requested in the appropriate volume of its proposal. Each exception and/or deviation identified must be fully explained including sufficient justification as to technical problems, cost savings, and/or benefits to the Government so that the Government can thoroughly evaluate the Offeror’s input and determine if it is in the best interest of the Government to amend this RFP and allow all Offerors to respond to the amended requirement(s). If the Offeror’s explanation is not acceptable to the Government, the exception and/or deviation will not be allowed and, unless the original requirement is met, the proposal may be found unacceptable. Refer to Section M in this RFP for a description of how the Government will evaluate proposals.

In accordance with FAR provision 52.215-1, the Government intends to evaluate proposals and award a contract without discussions with Offerors (except clarifications as described in FAR Subpart 15.306(a)). Therefore, the Offeror’s initial proposal should contain the Offeror’s best terms from a price and technical standpoint. The Government reserves the right to conduct discussions if the Contracting Officer later determines them to be necessary.

L.8 General Instructions

L.8.1 A Standard Form (SF) 33, Solicitation, Offer, and Award, completed and signed by the Offeror, constitutes the Offeror’s acceptance of the terms and conditions

L-5 of this solicitation. Therefore, the form must be executed by a representative of the Offeror who is authorized to commit the Offeror to contractual obligations.

L.8.2 Offerors are expected to examine the entire solicitation. Failure to do so shall be at the Offeror’s own risk.

L.8.3 Each Offeror shall furnish the information required by the solicitation. The Offeror shall fill in all blocks as required and sign the SF 33 Block 17. Erasures or other changes must be initialed by the individual signing the form. Offers signed by an agent are to be accompanied by evidence of their authority.

L.8.4 It is federally mandated that any organization wishing to do business with the federal government under a FAR-based contract must be registered in Central Contractor Registration found online at https://www.bpn.gov/ccr/ before being awarded a contract. For additional information, see Section I, clause 52.204-7.

L.8.5 Proposals are due as specified in SF 33 Block 9.

L.9 Solicitation Copies and Enclosures

A copy of the solicitation can be found in FedBizOpps at the following web site:

www.fbo.gov.

L.10 Point of Contact for Information

The Government contact responsible for supplying additional information and answering inquiries is the GSA Procuring Contracting Officer (GSA PCO). Answers to questions will be provided to potential Offerors giving due regard for the proper protection of proprietary information.

L.10.1 Formal communications, such as requests for clarification and/or information concerning this solicitation, shall be submitted to the GSA PCO in writing at the following mailing address:

Felton Jones

GSA FAS/ITS/QTAF

10304 Eaton Place, 3rd Floor Fairfax, VA 22030

(703) 306-6654 felton.jones@gsa.gov

L.10.2 Information concerning this solicitation or requests for clarification will not be provided in response to Offeror-initiated telephone calls. All such requests shall be made in writing and submitted to the above mailing address or e-mail address. Questions shall identify the specific area of the solicitation in which clarification is desired. Questions and answers shall be provided to all prospective Offerors by the GSA PCO. Sources of questions will not be

../../../../../../../../../../../../Local%20Settings/Temporary%20Internet%20Files/Content.Outlook/Temp/m19611/Local%20Settings/Temporary%20Internet%20Files/OLK10/www.fedbizopps.gov

L-6 identified. Questions and requests for clarification will be accepted until 15 business days prior to the proposal due date.

L.10.3 Prospective Offerors are cautioned against discussing the preparation of proposals or questions related to this acquisition with Government personnel except the GSA PCO. The circumstances of such a contact, when verified, may result in non-consideration of the Offeror’s proposal. Discussions with Government personnel concerning the specifications, the documents incorporated by reference, pricing, or any other proposal matters are strictly forbidden.

Contact with any Government personnel except the GSA PCO concerning this solicitation may result in disqualification of the Offeror from consideration for award.

L.11 Interpretation of RFP Requirements

No interpretation of any provision of this RFP shall be binding on the Government unless furnished or agreed to in writing by the GSA PCO.

L.12 Identification of Restricted Rights in Computer Software

The Offeror’s attention is called to the requirement that any restrictions on the Government concerning use or disclosure of computer software that was developed at private expense and is to be delivered under the contract must be set forth in an agreement to be negotiated prior to award and made a part of the contract. Therefore, the Offeror shall identify in its proposal, to the extent feasible, any such computer software that was developed at private expense and upon which it desires to negotiate restrictions, and shall state the nature of the proposed restrictions. If no such computer software is identified in the proposal, it will be assumed by the Government that it has unlimited rights.

L.13 Delivery of Proposal

L.13.1 Offerors shall submit proposals to be received by the time and date specified in the SF 33.

L.13.2 Any proposals received after the time and date specified for receipt will be considered LATE and will not be considered.

L.13.3 All proposals shall be submitted on two identical Compact Disk Read-Only Memory (CD-ROMs) and in one hard copy to the GSA PCO. CD-ROM submitted proposals shall be virus free.

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L.13.4 It is important that the cover letter of each offer be addressed as shown below.

Failure to properly address the cover letter could cause an offer to be misdirected and received too late at the required destination.

L.13.4.1 Offeror’s Return Address

L.13.4.2 GSA PCO’s Address:

Felton Jones

GSA FAS/ITS/QTAF

10304 Eaton Place, 3rd Floor Fairfax, VA 22030

(703) 306-6654 felton.jones@gsa.gov

L.13.5 Any technical problems relating to verification of digital signatures or readability of the electronic files will be resolved after receipt IAW FAR Subpart 15.207(c) as long as the hard copy is received on time.

L.13.6 In the event hard copy and soft copy content conflict, hard copies will take precedence over soft copies.

L.14 Modifications to the Proposals

If discussions are held, all proposal revisions shall meet the following criteria:

L.14.1 Submit changes via two identical CD-ROM copies and in one hard copy conforming to the organization and format requirements for the original submission. CD-ROMs shall be virus free. The Offeror shall resubmit the entire volume that has revisions, marking changes with a change bar in the margin.

L.14.2 Include the date of the modification in the lower right hand corner at the bottom of the respective page. For inserted pages, number each page using an alphanumeric designator (e.g., 1, 1a, 1b, 2, 3, if two pages are inserted between pages 1 and 2).

L.14.3 Maintain the separation of pricing data as specified for the original proposal submission for changes that involve pricing data. Submit any changed copies of the Price Proposal with a complete update of all prices, not just the price(s) that may be changed.

L.15 Minimum Acceptance Period

Offerors allowing less than 365 calendar days in the ―offer‖ portion of SF 33 for acceptance by the Government may be rejected.

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L.16 News Release

Offeror-initiated marketing and promotional materials, including information on the Contractor webpage and news releases pertaining to this solicitation, shall not be made without prior approval of the GSA PCO. A minimum of 5 business days notice is required for approval.

L.17 Proposal Preparation Costs

This RFP does not commit the Government to pay any cost for the preparation and submission of a proposal in response to this RFP. The GSA PCO is the only individual who can legally commit the Government to the expenditure of public funds in connection with this procurement.

L.18 Government-Furnished Property

No material, labor, or facilities shall be furnished by the Government unless otherwise provided for in the solicitation.

L.19 Disposition of Proposals

One copy of each proposal will be retained by GSA. No destruction certificate will be issued.

L.20 Authorized Official and Submission of Proposal

Block 17 of SF 33 (page 1 of this solicitation) shall be signed by the official authorized to bind the Offeror. The hard copy proposal and completed SF 33 shall be submitted to the address in block 7.

Each response to this solicitation shall consist of four volumes: 1) Technical/ Management, 2) Corporate Experience, 3) Past Performance, and 4) Price. Each volume shall include the following components:

L.20.1 Cover Page. Each volume’s cover page shall include the solicitation name, solicitation number, volume name, volume number, date, name and address of responding organization, and revision number if applicable.

L.20.2 Table of Contents. Each volume shall have a table of contents.

L.20.3 Information Requested in Instructions. The RFP provides these instructions for the Technical/Management Volume in Section L.24.1, for the Corporate Experience Volume in Section L.24.2, for the Past Performance Volume in Section L.24.3, and for the Price Volume in Section L.24.4.

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L.21 Contractor Performance Information

Offerors are advised that the Government will utilize the Past Performance Information Retrieval System (PPIRS) database as one source of information in assessing past performance under this solicitation. PPIRS can be accessed at:

http://www.ppirs.gov/default.htm. In order to access their own information in PPIRS, Contractors must first gain access through the Central Contractor Registration (CCR) process. Contractors shall go to the CCR web site at: http://www.ccr.gov/ to register for the first time or update their information profile to indicate a past performance Point of Contact. In CCR, contractors shall assign themselves a Marketing Partner Identification Number (MPIN), which they will use to gain access to PPIRS.

In conformance with the Government’s need to record and maintain information on contractor performance during the life of this contract, the Government will periodically evaluate the manner in which the contractor performed in accordance with contract requirements such as: quality of service; cost efficiencies; timeliness; business relations; history of reasonable and cooperative behavior; commitment to customer satisfaction; and key personnel. Information obtained as a result of the evaluation(s) may be shared with Government agencies for their use in support of future award decisions (Reference FAR Subpart 42.1500). The contractor will use PPIRS to access, review and comment on the FAR Part 42 evaluations.

L.22 General Proposal Instructions

The purpose of this section is to specify the general requirements for the contents of proposals. The proposal shall be submitted on two identical CD-ROMs and one hard copy. The specific requirements for the general proposal contents are presented in the following sections.

Each proposal volume shall be limited to the maximum number of pages as shown in Table L.22-1.

Table L.22-1 Proposal Volume Page Limits

Volume Number

Proposal Volume Name

Maximum Pages

1 Technical/Management 451

2 Corporate Experience 20

3 Past Performance 10

4 Price 50

The requirements for each of these volumes are set forth in general terms in this section; detailed instructions are provided as Detailed Proposal Instructions in Section

1 Technical/Management Proposal Volume page count does not include link budget analysis.

http://www.ppirs.gov/default.htm http://www.ccr.gov/

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L.24. Failure to follow format and composition directions will adversely impact proposal evaluation.

L.22.1 In determining the ―Maximum Pages‖ for each proposal volume, the following definitions shall be used:

L.22.1.1 Page. One side of a standard letter size 8.5 x 11 inch sheet of paper. The Maximum Pages for each volume is based on the assumed use of these standard 8.5 x 11 inch sheets. The maximum number includes all text regardless of whether the pages are in the main portion of the volume or in an appendix or attachment to the volume. The following are the only pages that shall not be included in computing the ―Maximum Number of Pages‖:

L.22.1.1.1 First page of the Cover Letter.

L.22.1.1.2 First page of Standard Form 33 (set out in RFP Section A).

L.22.1.1.3 Link budget analysis for Sample Task Orders, if provided.

L.22.1.1.4 Front Cover Page and Back Cover Page, provided no proposal information other than that specified in Section L.20 Authorized Official and Submission of Proposal appears.

L.22.1.1.5 Section Tab/Separator Pages, provided no proposal information other than Section Name/Number appears on the page.

L.22.1.1.6 Table of Contents.

L.22.1.1.7 Appendix for Corporate Experience References.

L.22.1.1.8 List of Tables.

L.22.1.1.9 List of Figures.

L.22.1.1.10 List of Acronyms.

L.22.1.2 Fold-out Page. Shall not exceed 11 by 17 inches in size. Foldout pages shall fold entirely within the volume and count as two pages. Foldout pages shall only be used for large tables, charts, graphs, diagrams and schematics, not for pages of text. For tables, charts, graphs and figures, the font shall be no smaller than eight (8) point.

L.22.1.3 Page Margin. Each page shall have the following margins:

L.22.1.3.1 Top and Bottom: 1 inch

L.22.1.3.2 Left and Right: 1 inch

L.22.1.3.3 Header and Footer: 0.5 inch

L.22.1.4 Font. The font used in the Offeror’s proposal shall be 12 point Arial with no reduction. However, figures and charts may be reduced as long as text on the figures or charts is at least 66 percent of full size (i.e., 8 point).

L.22.1.5 Spacing. Proposals shall have single line spacing.

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L.23.1 Electronic Media Version Requirements

Offerors shall submit their proposals on electronic media (i.e., CD-ROM) in the quantities and in the formats specified in this section. The Offeror should recognize that the Government evaluators will be using the electronic version for reading, searching, reviewing, and evaluating. Proposals that use object linking and embedding techniques may allow the evaluators to better understand the proposals and concepts contained therein.

L.23.1.1 General

Electronic media submissions shall be provided as follows:

L.23.1.1.1 Technical/Management, Corporate Experience, and Past Performance Proposal Files. The Offeror shall provide all word processing files (containing embedded graphical, spreadsheet, multimedia, or other objects) that comprise these volumes. The Offeror shall also provide all embedded object files in their native formats, subject to the restrictions enumerated in Sections L.23.1.4 Permissible Image File Formats and L.23.1.5 Multimedia Files. No Technical/Management, Corporate Experience or Past Performance Proposal files shall contain any price information.

Digital signatures are not required.

L.23.1.1.2 Price Proposal Files. The Offeror shall provide all word processing files (containing embedded graphical, spreadsheet, multimedia, or other objects) that comprise the Price Volume of the proposal. The Offeror shall also provide all embedded object files in their native formats, subject to the restrictions enumerated in Sections L.23.1.4 Permissible Image File Formats and L.23.1.5 Multimedia Files. Digital signatures are not required.

L.23.1.1.3 CD-ROM. The Offeror shall submit a master and one identical copy of the entire proposal, including the four sets of files specified in 1 and 2 above, on virus-free CD-ROMs. Offerors shall submit CD-ROMs that are written in compliance with the International Organization for Standardization-9660 standard for file format structure. Each CD-ROM’s root directory shall contain a text file named 00README.TXT that explains the volume’s directory structure, briefly describes each file’s contents, and lists the name and telephone number of the Offeror’s technical point of contact who can answer questions in the event of problems in reading the contents of the CD-ROM.

L.23.1.2 Hardware/Software Compatibility Requirements

Copies of the proposals will be processed on workstations that incorporate at least the following minimum hardware and software configuration. Viewing of

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L.23.1.2.1 PC with 1600 Megahertz Intel Pentium CPU and 256 Megabytes

RAM

L.23.1.2.2 48X CD-ROM drive

L.23.1.2.3 17-inch (nominal) color monitor with SVGA graphics

L.23.1.2.4 Microsoft Windows 2000 or later

L.23.1.2.5 Lotus Notes Release 7.0

L.23.1.2.6 Microsoft Office Version 2007 with current security patches installed as appropriate (including Word, Excel, Access, and PowerPoint)

L.23.1.2.7 Adobe Reader 9.1

L.23.1.2.8 WinZip 9.0 SR-1

L.23.1.2.9 Microsoft Media Player

L.23.1.2.10 QuickTime Player

L.23.1.3 Word Processing and Spreadsheet File Requirements

All word processing files shall be written in Microsoft Word 2007 format with all external objects embedded (not linked). The Word documents shall be organized into separate files for each proposal volume. Price tables submitted as part of the Price volume shall be submitted in Microsoft Excel 2007 format. For the initial proposal submission, all word documents shall be submitted with all revisions accepted by the Offeror; no revision marks shall be visible to the Government. For revisions to the initial proposal if requested by the Government, the Offeror shall use the ―Track Changes‖ mode with revision marks and vertical change bars visible to the Government.

L.23.1.4 Permissible Image File Formats

Image files provided in the Proposal shall be stored in one of the formats listed below, as appropriate:

L.23.1.4.1 Bitmapped images are to be stored in either Graphics Interchange Format (87a or 89a, interlaced or non-interlaced formats) or Joint Photographic Experts Group (JPEG) image formats

L.23.1.4.2 Vectored images are to be stored in Windows MetaFile format (must be recognizable in Word 2003); however, graphics created

L-13 within PowerPoint as part of a PowerPoint presentation are to be stored in PowerPoint 2003 presentation (.ppt) format

L.23.1.5 Multimedia Files

Multimedia files will not be accepted, e.g., QuickTime or Windows Media Player.

L.23.1.6 File Compression Restrictions

Files delivered may be compressed using WinZip, the compression utility for Windows. This is an external file compression utility that generates files with a .zip file extension. The Offeror shall use the current version of WinZip (e.g., version 9 or later). Single files or groups of files compressed into a single .zip file must be contained on a single CD-ROM. A compressed single file shall not ―span‖ across multiple CD-ROMs. File compression that is a standard characteristic of the file format (e.g., JPEG) is permitted. However, there shall be no reliance on hardware decompression to allow a file to be viewed at its intended image size, resolution, and/or speed (e.g., requiring a hardware codec to play a video file at an acceptable frame rate).

L.23.2 Hard Copy Requirements

One hard copy of the entire proposal shall be delivered to the address in Block 7 of the SF 33. The hard copy must be submitted in four white three-ring binders that hold standard 8.5 x 11 inch paper. Each volume shall be submitted in a separate binder labeled with the applicable volume number and name: 1) Technical/Management, 2) Corporate Experience, 3) Past Performance, and 4) Price.

In the event hard copy and soft copy content conflict, hard copies will take precedence over soft copies.

L.23.3 Appendices and Documentation

Additional technical information, operating documentation of a detailed nature, and similar material may be submitted as appendices to the proposal at the Offeror’s option.

Such appendices shall be clearly marked as to their contents and purpose, and shall be referenced in the main body of the proposal so that they can be associated with any of the four proposal volumes where appropriate. Appendix pages will be included, excluding the appendix for Corporate Experience References, in computing the ―Maximum Number of Pages‖ specified in Table L.22-1.

L.24 Detailed Proposal Instructions

The proposal shall include the Offeror’s response to the requirements contained in this solicitation.

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The proposal shall contain the following four volumes: 1) Technical/Management, 2) Corporate Experience, 3) Past Performance, and 4) Price. The instructions for preparing these volumes are provided in Sections L.24.1 through L.24.4.

Each volume shall be separate and complete in itself. For each volume, the Offeror shall present information in sufficient detail to enable an evaluator, having a general professional expertise in the response area of interest, to thoroughly understand the response to this solicitation. The detail shall be such that no reference to other volumes of the proposal or to non-proposal material would be required to understand the Offeror’s response, and that the proposal clearly demonstrates the Offeror’s ability to perform in accordance with the Government’s requirements.

Offerors shall submit representations, certifications, and other statements per Section K of the solicitation.

L.24.1 Technical/Management Volume 1

The Offeror shall prepare its Technical/Management Volume to address the Sample Task Orders (STOs) in Section J. Offerors are advised to address the specific technical requirements outlined in each STO. The Offeror must provide a complete, turnkey, customized end-to-end solution, illustrating its technical approach to satisfying the requirements outlined in the following:

– Morale, Welfare, and Recreation (MWR)

– Government Education and Training Network (GETN)

– Blue Personnel Tracking (BPT)

The STOs are based on relevant, known requirements and are representative of the Federal Government work that is currently being serviced through other contract mechanisms. Using the information identified in each STO, the Offeror shall determine the amount of bandwidth, frequency band and any required service enabling devices needed for the proposed solution. The Offeror shall state all assumptions made when responding to the STOs.

No prices or other cost information shall be included in this Volume.

L. 24.2 Corporate Experience Volume 2

The Offeror shall prepare its Corporate Experience Volume to address the requirements specified in this solicitation using the Corporate Experience Template provided in Section J.

L. 24.2.1 The Offeror shall focus its submittal on its demonstrated experience within the past three (3) years delivering the six Required COMSATCOM End-to-End Solution Types and nine of the Required COMSATCOM End-to-End Solution Attributes described in Section C:

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L.24.2.1.1 Solution Type #1: Interactive Services

L.24.2.1.2 Solution Type #2: Continuity of Operations (COOP)

L.24.2.1.3 Solution Type #3: Broadcast Satellite Service (BSS)

L.24.2.1.4 Solution Type #4: Emergency Responder Operations

L.24.2.1.5 Solution Type #5: Direct Customer Operations

L.24.2.1.6 Solution Type #6: Steady State Operations

L.24.2.1.7 Attribute #1: Information Assurance

L.24.2.1.8 Attribute #2: Responsiveness

L.24.2.1.9 Attribute #3: Portability

L.24.2.1.10 Attribute #4: Flexibility/Optimization

L.24.2.1.11 Attribute #5: Capacity

L.24.2.1.12 Attribute #6: Coverage

L.24.2.1.13 Attribute #7: Network Monitoring (Net Ops)

L.24.2.1.14 Attribute #8: Electro Magnetic Interference (EMI) / Radio Frequency Interference (RFI) Identification, Characterization, and Geo-location; and

L.24.2.1.15 Attribute #9: Net Ready (Interoperability).

The total page limit for the Corporate Experience narrative is 20 pages, plus an appendix that lists the Corporate Experience references. The Offeror may only include its own corporate experience as a prime or as a subcontractor. For each of the Solution Types, Offerors shall submit corporate experience delivering solutions with similar size, scope, and complexity to that described in Section C. For each of the Solution Attributes, Offerors shall submit corporate experience of any size, scope, and complexity delivering attributes described in Section C. The narrative should include detailed information relevant to each solution attribute and solution type within the provided format, and clearly map each reference to the solution attribute or solution type. A single reference may be used to address multiple Solution Types and/or Attributes. Corporate Experience references may represent solutions provided to Federal, State, local Government, and/or private industry.

No information contained within the appendix listing Corporate Experience references will be evaluated; however, during the source selection process, Offeror-provided references and other sources may be used to verify the stated corporate experience.

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L. 24.2.2 The Offeror shall provide the following information for each corporate experience reference:

L.24.2.2.1 Contract title.

L.24.2.2.2 Contract number.

L.24.2.2.3 Total contract value.

L.24.2.2.4 Contract start date, end date, and any options exercised.

L.24.2.2.5 Point of Contact (POC) name (Customer, Contracting Officer, or Program Manager), address, and telephone number.

L.24.3 Past Performance Volume 3

The Offeror shall identify three relevant contracts for its Past Performance Volume.

Relevant contracts should relate to specific requirements outlined in Section C.2.2 General Technical Requirements. The Past Performance volume should include a narrative description of the type of work performed on the three contracts, and percentage of work completed as a prime or as a subcontractor.

The Offeror should include information on problems encountered on the contracts and subcontracts and the corrective actions taken to resolve those problems. The Offeror may only include its own past performance as a prime or as a subcontractor. The Offeror shall provide the most current contact information for the references. Past performance may include contracts with Federal, State, local Government and/or private industry.

L.24.3.1 Past Performance References

The Offeror shall provide up to 3 customer references that can verify the ability of the Offeror to provision, manage, operate, and support projects comparable to requirements explained in C.2.2 General Technical Requirements. The Offeror could have performed as a prime or as a subcontractor. These references shall consist of present or past customers within the last three (3) years. Past performance customer references may represent Federal, State, local Government and/or private industry.

A past performance questionnaire is provided in Section J. It is the Offeror’s responsibility to send this questionnaire to the three identified customer points of contact (POCs). For the questionnaire to be valid and used in the evaluation, the customer POCs must return the questionnaires directly to the government PCO no later than the initial proposal due date.

L.24.3.1.1 The Offeror shall provide the following information for each reference:

L.24.3.1.1.1 Contract title.

L.24.3.1.1.2 Contract number.

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L.24.3.1.1.3 Total contract value.

L.24.3.1.1.4 Contract start date, end date, and any options exercised.

L.24.3.1.1.5 Point of Contact (POC) name (Customer, Contracting Officer, or Program Manager), address, and telephone number.

L.24.3.1.1.6 A brief description of the contract demonstrating the relevance (size, scope, geographical span of the contract) of the work to C.2.2 General Technical Requirements.

No more than three (3) relevant Past Performance references will be accepted.

L.24.4 Price Volume 4

The Offeror shall prepare its Price Volume to address all applicable requirements specified in the STOs. All information regarding prices for the proposed services shall be logically enclosed in this volume, and shall be firm fixed price.

Pricing is required for each STO identified in Section J. Those are:

Morale, Welfare, and Recreation (MWR)

Government Education and Training Network (GETN)

Blue Personnel Tracking (BPT)

The Offeror shall provide completed Section B tables for each STO as two tables. The first table will be used for proposal evaluation purposes only. In this first table, the Offeror shall provide pricing for all services and equipment proposed using Microsoft Excel spreadsheets. Clearly identify the components that compose each offered price.

For each STO, the Offeror shall provide an overall system price for year 1-5.

Additionally, the Offeror shall separately price individual items detailed in each STO.

The separately priced individual items should map to the overall system price. The second table shall provide the overall system price for each STO for each year of the base period and for each option year period using Microsoft Word. The separately priced individual items that map to the overall system price shall not be separately priced in the second Section B table. The prices provided in the second Section B table will be the awarded prices; the prices in the second Section B table are the only prices incorporated in the contract.

Pricing shall be provided for the 3-year base period and both 1-year options resulting in proposed pricing over the potential 5-year period of performance. All prices shall conform to the format and structure defined herein. Pricing shall be based sixty (60) calendar days from the date of issuance of the solicitation and effective for at least three hundred sixty-five (365) calendar days. The Offeror may specify a period longer than the stated minimum effective period for pricing, but shall not specify a period shorter

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Each pricing element will be identified by a Contract Line Item Number (CLIN). Offerors may number CLINs as needed per STO within the CLIN ranges shown below.

For each CLIN, the Offeror may propose a firm fixed price that would be valid for all five

(5) years of the contract as long as this is clearly identified. Alternately, separate pricing may be offered for each contract year using the CLIN structure shown below. CLIN periods for years 2 -5 will use the same CLIN structure as defined for year 1 and include a dash (-) with applicable base years 2 through 5. For example:

CLIN 120000-1 represents Year 1

CLIN 120000-2 represents Year 2

CLIN 120000-3 represents Year 3

CLIN 120000-4 represents Year 4 (First 1-year option)

CLIN 120000-5 represents Year 5 (Second 1-year option)

L.24.4.1 Specific instructions for pricing each sample task follows:

L.24.4.1.1 Sample Task Order #1 - Morale, Welfare, and Recreation

(MWR)

An overall system price is required for the MWR sample task requirement. In addition, the Offeror shall separately price individual items detailed in each STO. The separately priced individual items will be for proposal evaluation purposes only. Using the information identified in each STO, the Offeror shall determine the amount of bandwidth, frequency band and any required service enabling devices needed for the proposed solution. The Offeror may provide additional line item pricing as needed. The Contractor shall note if certain line items are not separately priced. All prices shall be firm fixed price. Travel pricing is not required.

Commercial satellite communications infrastructure (including satellite bandwidth and terrestrial connections) per unit cost – Africa per month

Commercial satellite communications infrastructure (including satellite bandwidth and terrestrial connections) per unit cost – Africa per year

Commercial satellite communications infrastructure (including satellite bandwidth and terrestrial connections) per unit cost – Southwest Asia / Middle East per month

Commercial satellite communications infrastructure (including satellite bandwidth and terrestrial connections) per unit cost – Southwest Asia / Middle East per year

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Commercial satellite communications infrastructure (including satellite bandwidth and terrestrial connections) per unit cost – Central Asia per month

Commercial satellite communications infrastructure (including satellite bandwidth and terrestrial connections) per unit cost – Central Asia per year

Commercial satellite communications infrastructure (including satellite bandwidth and terrestrial connections) per unit cost – Pacific per month

Commercial satellite communications infrastructure (including satellite bandwidth and terrestrial connections) per unit cost – Pacific per year

Commercial satellite communications infrastructure (including satellite bandwidth and terrestrial connections) per unit cost – Europe per month

Commercial satellite communications infrastructure (including satellite bandwidth and terrestrial connections) per unit cost – Europe per year

Network operations center (NOC) operations cost

Gateway Site terminal cost

Remote Site terminals cost per unit

Engineering Support cost per month

Sustainment support cost per month

Onsite Technical Support – Africa per day

Onsite Technical Support – Southwest Asia / Middle East per day

Onsite Technical Support – Central Asia per day

Onsite Technical Support – Pacific per day

Onsite Technical Support – Europe per day

L.24.4.1.2 Sample Task Order #2 - Government Education and Training Network (GETN)

An overall system price is required for the GETN sample task requirement. In addition, the Offeror shall separately price individual items detailed in each STO. The separately priced individual items will be for proposal evaluation purposes only. Using the information identified in each STO, the Offeror shall determine the amount of bandwidth, frequency band and any required service enabling devices needed for the proposed solution. The Offeror may provide additional line item pricing as needed. The Contractor shall note if certain line items are not separately priced. All prices shall be firm fixed price. Travel pricing is not required.

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Commercial satellite communications infrastructure per unit cost. For space segment pricing, proposals shall include monthly recurring pricing (on a per year basis) in 0.5 and 1 MHz increments as applicable.

Network operations center (NOC) operations cost

Gateway Site terminal cost

Remote Site terminals cost per unit

Engineering Support cost per month

Sustainment support cost per month

L.24.4.1.3 Sample Task Order #3 - Blue Personnel Tracking (BPT)

An overall system price is required for the BPT sample task requirement. In addition, the Offeror shall separately price individual items detailed in each STO. The separately priced individual items will be for proposal evaluation purposes only. Using the information identified in each STO, the Offeror shall determine the amount of bandwidth, frequency band and any required service enabling devices needed for the proposed solution. The Offeror may provide additional line item pricing as needed. The Contractor shall note if certain line items are not separately priced. All prices shall be firm fixed price. Travel pricing is not required.

Commercial satellite communications infrastructure (including satellite bandwidth and terrestrial connections) per unit cost

Network operations center (NOC) operations cost

IOC Central Site terminal cost

FOC additional Central Site terminals cost per unit

Remote Site terminals cost per unit

Engineering Support cost per month

Sustainment support cost per month

(END OF SECTION L)