Contract Userguide for Debt Collection.docx
DOCX document 47 KB Posted
- Attached to
- Debt Collection Services
- Contract number
- 505ENT-M25-DEBTCLLCTN-00
- Issued by
- Wisconsin
About this file
This is a Contract User Guide for debt collection services issued by the Wisconsin Department of Administration's Division of Enterprise Operations State Bureau of Procurement. The contract (505ENT-M24-DEBTCLLTN-00) is a mandatory statewide contract available to Wisconsin municipalities through cooperative purchasing authority. Eight vendors have been awarded contracts: Evergreen Professional Recoveries, Coast Professional Inc., Continental Service Group (DBA ConServe), General Revenue Corporation, National Credit Management, Recovery Management Services Inc., Reliant Capital Solutions LLC, and Williams & Fudge Inc.
The contract covers debt collection services including student loan debt, fees, and various accounts receivable for goods and services provided by state and local governments, encompassing first-placement, second/later-placement, and legal-placement for litigation accounts. The primary contract term runs from July 1, 2024 through June 30, 2027, with a first renewal option extending through June 30, 2029. Contingency fees vary by vendor and placement type, ranging from 17% to 28.6% depending on whether accounts are first placement (17-20%), second/later placement (19-22%), or require litigation (20-28.6%). P-Card purchasing is not permitted, and agencies may negotiate additional discounts with contractors at their discretion while choosing whether contractors retain contingency fees from net proceeds or remit gross proceeds with separate fee payments.
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Text version
STATE OF WISCONSIN
DEPARTMENT OF ADMINISTRATION
Division of Enterprise Operations State Bureau of Procurement
Contract User Guide
DEBT COLLECTION – 505ENT-M24-DEBTCLLTN-00
| Mandatory: |
| YES |
| Contract Term: |
| July 1, 2024 - June 30, 2027 |
| Cooperative: |
| YES (WI municipalities may use this contract) |
| 1st Renewal: |
| July 1, 2027 - June 30, 2029 |
| P-Card: |
| NO |
Scope This contract is for the collection of debts, including student loan debt, fees, and various other accounts receivables debts for goods and services provided by state and local governments. Accounts may be first-placement, second or later -placement, or legal-placement for litigation.
Ordering, Delivery, Etc.
Contact the contractor via the authorized representative listed below to place accounts for collection. Be sure to include the contract number to receive the negotiated rates. You may choose to additionally negotiate with Contractors: they are permitted to offer additional discounts to participating entities at their discretion. At the time of account placement, please notify the contractor whether they should retain their contingency fee and remit net proceeds, or they should remit gross proceeds and your agency will then pay the contingency fees separately.
Vendor Contact Information
| Evergreen Professional Recoveries |
| Coast Professional, Inc. |
| Continental Service Group DBA ConServe |
| 505ENT-M24-DEBTCLLTN-01 |
| 505ENT-M24-DEBTCLLTN-02 |
| 505ENT-M24-DEBTCLLTN-03 |
| PS Supplier ID: 0000 |
| PS Supplier ID: 0000102802 |
| PS Supplier ID: 0000008385 |
| Awarded for SPD |
| Awarded for UW |
| Awarded for UW |
| Tania Angel |
| Stephanie Lewis |
| Audrey Ricucci |
| T.Angel@everprof.com |
| slewis@coastprofessional.com, |
New orders should also CC to Accounting@coastprofessional.com and CS@coastprofessional.com Purchase orders should be sent to clientcare@conserve-arm.com.
All other items aricucci@conserve-arm.com
| Phone: 425-939-1270 |
| Phone: 318-807-6355 |
| Phone: (800) 724-7500 ext 4455 |
Contingency Fees:
28% All placements, no litigation.
Contingency Fees:
First placement-18% Second and later placements- 20% Litigation-25% Contingency Fees:
First placement-18% Second and later placements- 20% Litigation-25%
| General Revenue Corporation |
| National Credit Management |
| Recovery Management Services, Inc. |
| 505ENT-M24-DEBTCLLTN-04 |
| 505ENT-M24-DEBTCLLTN-05 |
| 505ENT-M24-DEBTCLLTN-06 |
| PS Supplier ID: 0000104399 |
| PS Supplier ID: 0000104399 |
| PS Supplier ID: 0000102795 |
| Awarded for UW |
| Awarded for UW |
| Awarded for UW |
| Crystal Layton |
| Karen Reddick |
| Mary Mickus |
| Crystal.layton@generalrevenue.com |
| kreddick@ncmstl.com |
| mmickus@rsmcollects.com |
| Phone 513-605-7566 |
| Phone: 888-692-3964 |
| Phone: 800-900-3944, ext 100 |
Contingency Fees:
First placement-17% Second and later placements-19% Litigation- 25% Contingency Fees:
First placement-20% Second and later placements- 20% Litigation- 20% Contingency Fees:
First placement-17.5% Second and later placements- 21% Litigation: 28%
| Reliant Capital Solutions, LLC |
| Williams & Fudge, Inc. |
| 505ENT-M24-DEBTCLLTN-07 |
| 505ENT-M24-DEBTCLLTN-08 |
| PS Supplier ID: 0000129457 |
| PS Supplier ID: PS Supplier ID: |
| Awarded for UW |
| Awarded for UW |
| Julianne Hindes |
| Dave Wilber |
| contracts@reliant-cap.com |
| dwilber@wfcorp.com |
| Phone: 740-564-2254 |
| Phone: 803-326-1262, 803-487-9353 |
Contingency Fees:
First placement-17% Second and later placements- 22% Litigation-28.6% Contingency Fees:
First placement- 20% Second and later placements- 20% Litigation- 28.6%
Questions/Comments/Complaints/User Feedback Please direct any questions, comments, complaints to the state contract manager. Feedback will help to address and correct immediate issues and to prepare for future solicitations in a manner that will benefit the end users of this contract and the State of Wisconsin.
Contract Manager: Penny Lawler DOA – Bureau of Procurement, 101 E. Wilson St., F6, Madison, WI 53703 608-261-5051 Penny.Lawler@wisconsin.gov image1.png
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