Cloud Solutions 43230000-NASPO-16-ACS How to Use This Contract.pdf

PDF 469 KB Posted

Attached to
Oracle Cloud Solutions
Contract number
43230000-NASPO-16-ACS
Issued by
Florida

About this file

This document is a "How to Use This Contract" guide for the Cloud Solutions contract (43230000-NASPO-16-ACS) issued by the Florida Department of Management Services, Division of State Purchasing. The contract is accessible through the state's online procurement system, MyFloridaMarketPlace (MFMP), and is available to eligible users as defined by Rule 60A-1.001 of the Florida Administrative Code. State agencies are required to use the SUNCOM Network for telecommunications services and are encouraged to utilize this alternate contract source for cloud solutions.

The contract provides guidance for state agencies on procuring cloud solutions, requiring agencies to issue requests for quotes (RFQs) to a minimum of 25 contracted vendors. Agencies must ensure selected vendors offer the specific services, service categories, or products requested. The procurement method is classified as an "Alternate Contract Source," and agencies are advised to use the appropriate contractor's Federal Employer Identification Number (FEIN) when making payments through the Florida Accounting Information Resource (FLAIR). The document also outlines procedures for addressing contractor issues, including completing vendor performance surveys, working with contract managers, and submitting vendor complaints if necessary.

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Text version

How to Use This Contract Cloud Solutions (43230000-NASPO-16-ACS)

Contractor information, pricing, and contract documents are located on the contract webpage at https://www.dms.myflorida.com/business_operations/state_purchasing/state_contracts_and_agreeme nts/alternate_contract_source/cloud_solutions.

SUNCOM

• In accordance with subsection 282.703(5), Florida Statutes, “All state agencies shall use the SUNCOM Network for agency telecommunications services as the services become available.”

Services available from SUNCOM can be found at https://www.dms.myflorida.com/suncom. If you have any questions regarding the services that are available through SUNCOM, please contact the Division of Telecommunications at 888-478-6266, then press 3 for assistance.

State Agencies

• The State of Florida’s online procurement system, MyFloridaMarketPlace (MFMP), is the preferred method for placing orders and making payments for this contract:

o Create a Collaborative Requisition in MFMP; for additional information, open the Solicitations and Contracts Guide and go to the COLLABORATIVE REQUISITIONS section.

o Agencies must ensure that an RFQ is issued to a minimum of 25 contracted vendors on contract for /ƭƻdzŘ {ƻƭdzǘƛƻƴǎ. Some contractors may not be contracted to provide all of the services, service categories, or products that are available under this contract; the selected vendors must offer the services, service categories, or products requested in the RFQ. Please refer to the contract web page pricing section to determine the services, service categories, or products that each contractor is contracted to provide.

o CATALOG TYPE: None - Create a requisition using non-catalog items. In the ‘Supplier’ field, locate the contractor using the FEIN provided on the contract webpage; in the ‘State Contract ID’ field, locate the contract using the contract number shown above.

o COMMODITY CODE: Select the most appropriate eight-digit commodity code under 43230000; the current list of commodity codes activated in MFMP is located at https:// www.dms.myflorida.com/business_operations/state_purchasing/myfloridamark etplace/commodity_codes.

o METHOD OF PROCUREMENT: C - Alternate contract source

• Please use the appropriate contractor’s FEIN, as provided on the contract webpage, when making payments in the Florida Accounting Information Resource (FLAIR); also, please use the appropriate contractor’s FEIN when recording purchasing card (PCard) payments in FLAIR.

https://www.dms.myflorida.com/business_operations/state_purchasing/state_contracts_and_agreements/alternate_contract_source/cloud_solutions https://www.dms.myflorida.com/business_operations/state_purchasing/state_contracts_and_agreements/alternate_contract_source/cloud_solutions https://www.dms.myflorida.com/suncom https://myfloridamarketplace.procurement3.ariba.com/ https://www.dms.myflorida.com/business_operations/state_purchasing/myfloridamarketplace/mfmp_agency_customers/mfmp_university/agency_customer_training_registration/mfmp_u_online_training/articulate_files_agency/solicitations_and_contracts_guide https://www.dms.myflorida.com/business_operations/state_purchasing/myfloridamarketplace/commodity_codes https://www.dms.myflorida.com/business_operations/state_purchasing/myfloridamarketplace/commodity_codes

9/3/2024

Eligible Users

• Eligible users, as defined by Rule 60A-1.001, Florida Administrative Code, may contact the contractor(s) directly to place an order using this contract; contractor contact information is accessible from the contract webpage.

Frequently Asked Questions

• Can I purchase from a vendor outside of this contract if they offer better pricing?

o State agencies are encouraged to use alternate contract sources for the added savings and convenience that may be realized; however, agencies are not required to purchase commodities and contractual services from alternate contract sources. If an alternate contract source is not utilized, agencies must follow proper procurement methods.

• What should I do if I have an issue with the contractor?

o If you are unable to resolve an issue with a contractor, you may contact the contract manager listed on the contract webpages to explore additional options. These options include: complete a vendor performance survey online to document the issue, work with the contract manager to elevate the issue with the contractor representatives, or submit a vendor complaint that requires a formal response from the contractor.

Contact Information

• If you have any questions or require assistance specific to this contract (e.g. pricing, contract requirements, etc.), please contact the contract manager listed on the contract webpage.

• If you have any questions or require assistance specific to MFMP (e.g. system access, purchase orders, catalogs, etc.), please visit the Division of State Purchasing’s MFMP webpage located at https://www.dms.myflorida.com/business_operations/state_purchasing/myfloridamarketplace.

https://www.flrules.org/gateway/RuleNo.asp?title=GENERAL%20REGULATIONS&ID=60A-1.001 https://www.dms.myflorida.com/business_operations/state_purchasing/myfloridamarketplace

SUNCOM
State Agencies
Eligible Users
Frequently Asked Questions
Contact Information

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