Att H - Reference Check Form.docx

DOCX document 36 KB Posted

Attached to
Laundry Services for Hospital Linens at IVHBid Documents
Solicitation number
RFP 27-88106
Issued by
Marion County, Indiana

About this file

This is a Reference Check Form created by the State of Indiana Department of Administration for use in evaluating vendors responding to a competitive Request for Proposal (RFP XX-XXXXX). The form serves as a standardized assessment tool to gather feedback from previous clients or partners who have worked with prospective vendors. Completed reference check forms must be submitted to idoareferences@idoa.in.gov by the specified due date (MONTH XX, 20XX @ TIME Eastern Time), with the email subject line clearly identifying the RFP number and vendor company name. The form requests detailed reference contact information including the reference company name, contact person, title, telephone number, email address, mailing address, website, and industry classification.

The form contains thirteen questions designed to comprehensively evaluate vendor performance across multiple dimensions. These questions assess the duration of the working relationship, stakeholder communication requirements, financial audit history, corrective action requests, and quality ratings across service delivery, business knowledge, staff quality, stakeholder engagement, resource allocation, cost and schedule management, and overall vendor performance. References are asked to rate vendor performance using a four-point scale (poor, satisfactory, above average, or superior) with supporting explanations for each rating. The form also provides space for references to decline participation and to offer additional comments or topics that the State of Indiana should consider during its evaluation process. This reference check mechanism allows the state to conduct due diligence on vendor capabilities and past performance before awarding contract opportunities.

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Other files

File Type Posted
Att G- Q&A State's Responses.xlsx XLSX spreadsheet
Att I - Pre-Proposal Network Form_InclusiveStrategies.docx DOCX document
Att I - Pre-Proposal Network Form_VeteranStrategies2.docx DOCX document
Att K - SOW Laundry Services (88106).docx DOCX document
Att B1 - IOT-IaaS.docx DOCX document
Att B - Sample Contract.docx DOCX document
Att D- Cost Proposal Linens.xlsx XLSX spreadsheet
RFP Main Doc 88106.pdf PDF
Att A - IVOSB Commitment Form.docx DOCX document
Att I - Pre-Proposal Network Form.docx DOCX document
Att L- AI Technical Questions.docx DOCX document
Att B2 - IOT-PaaS.docx DOCX document
Att J - Attestation Form.docx DOCX document
Att G - Q&A Template.xlsx XLSX spreadsheet
Att F - Technical Proposal Laundry.docx DOCX document
Att E - Business Proposal.docx DOCX document
Att B3 - IOT-SaaS.docx DOCX document
Att M- Infrastructure Overview.docx DOCX document
Show all 18

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Text version

Request for Proposal/Partnership XX-XXXXX Reference Check Form Attachment H

Reference Check Form Due Date: MONTH XX, 20XX @ TIME Eastern Time

Instructions

You have been asked by the vendor listed below to provide a reference as they are responding to the current solicitation with the state of Indiana. This is a standard form created by the State of Indiana and your input is very much appreciated. During this competitive process, a representative from the State of Indiana may contact you directly for more detail. If you have any questions, please direct your inquiries to the State of Indiana representative listed on the bottom right of this form.

Please provide the information requested below and submit this reference check form to:

idoareferences@idoa.in.gov.

The subject line of the email submissions must clearly state the following:

RFP XX-XXXXX Reference – [INSERT COMPANY NAME]

Vendor Name

Reference Contact Information Reference Company Name

Contact Name

Contact Title

Contact Telephone Number

Contact Email

Company Mailing Address

Company City, State, Zip

Company Website Address

Industry of Company

State of Indiana Contact:

NAME, TITLE

EMAIL

Indiana Department of Administration Questions

Please provide a response to each of the questions listed below regarding the vendor listed above.

1. If you decline to provide a reference, please indicate that below and provide any comments you would be willing to share regarding the reason.

2. How long did you/have you and/or members of your team worked with the vendor? Please provide specific dates of service.

3. With what type of internal and external stakeholders did the vendor have to communicate with?

4. Has the vendor been cited for any financial audit issues? If you are able, please briefly describe the issue and any corrective actions that were required. Did the vendor ultimately address the issue(s) in a satisfactory manner?

5. Has the vendor been subject to any requests for corrective action to cure performance issues? If you are able, please briefly describe the issue and any corrective actions that were required. Did the vendor ultimately address the issue(s) in a satisfactory manner?

6. Would you rate your experience with the quality of services/work provided by the vendor as poor, satisfactory, above average, or superior? Please provide an explanation supporting the rating you have selected.

7. Would you rate the vendor’s knowledge of your business as poor, satisfactory, above average, or superior? Please provide an explanation supporting the rating you have selected.

8. Would you rate the overall quality of the vendor’s staff as poor, satisfactory, above average, or superior? Please provide an explanation supporting the rating you have selected.

9. Would you describe the quality of the vendor’s engagement and communication with stakeholders (internal and external) throughout the project as poor, satisfactory, above average, or superior? Please provide an explanation supporting the rating you have selected.

10. Would you rate the vendor’s ability to provide the appropriate staff and resources as needed for the project as poor, satisfactory, above average, or superior? Please provide an explanation supporting the rating you have selected.

11. Would you rate the vendor’s performance regarding cost and/or schedule overruns on the project as poor, satisfactory, above average, or superior? Please provide an explanation supporting the rating you have selected.

12. Are there any additional topics you believe Indiana should consider during its reference evaluation, or any further comments you would like to share?

13. Would your overall rating of the vendor be poor, satisfactory, above average, or superior?

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