Att F- Technical Proposalv2.docx

RFP 26-87488 Electronic Health Records

TECHNICAL PROPOSAL

ATTACHMENT F

INSTRUCTIONS

· Please supply requested information in the blue-shaded areas and indicate any attachments that have been included.

· Document all attachments with which section and question they pertain to.

General Information

1. Please share a brief history of your business and how long it has been active in the LTC industry?

2. Are there any functionalities or capacities that are unique to your system?

Technical Proposal Questions

For every Stage capability described, the Respondent shall provide measurable performance metrics, such as response time, error thresholds, uptime commitments, interface throughput, or other quantifiable indicators. These metrics will be used during acceptance testing and contract performance monitoring.

1. Basic Information System – Section 1

1.1. Describe how the system completes basic business functions containing patient demographic information for Admissions, Discharge, and Transfers. Required for this Contract

1.2. Describe how the system completes basic business functions for Regulatory, Standard, or Common Assessments (MDS, OASIS, IRF-PAI, InterRAI, etc) or other information that a provider needs to collect. Required for this Contract

1.3 Describe how the system completes basic business functions for care/service documentation by direct care/service staff primarily for accounting and billing purposes. Required for this Contract

1.4 Describe how the system completes basic business functions for accounting and billing capabilities with customization of payors. Required for this Contract

1.5 Describe how the system completes basic business functions for electronic submission of assessment and care documentation data to regulatory agencies (if applicable). Required for this Contract

1.6 Respondents must provide GovRAMP compliance evidence including a current RAMP control matrix, authorization package or letter, System Security Plan (SSP), and continuous monitoring artifacts, if applicable. See Section III. Scope of Work a) Objectives of the Engagement. Required for this Contract

2. Basic EMR-Functionalities – Section 2

2.1. Describe how the system completes basic EHR functionalities for clinical patient/resident/client history. Required for this Contract

2.2. Describe how the system completes basic EHR functionalities for lists of diagnoses, problems, medications, allergies, etc. Required for this Contract

2.3. Describe how the system completes basic EHR functionalities for clinical charting and documentation. Required for this Contract

2.4. Describe how the system completes basic EHR functionalities for care plans. Required for this Contract

2.5. Does the system complete basic EHR functionalities for interdisciplinary notes (e.g. Physician, Nurse, Therapist, Pharmacist, etc.)? If yes, please describe how the system completes the functionalities. Desired

3. Ancillary & Clinical Administration (Non-Integrated) – Section 3

3.1. Describe how the system extends EHR functionalities for orders (medications, lab, radiology, diagnostic tests, therapy, and referrals). Required for this Contract

3.2. Describe how the system extends EHR functionalities for electronic medication administration/treatment/adherence record (if applicable) (not at Point of Care). Required for this Contract

3.3. Describe how the system extends EHR functionalities for Point of Care assessment/service documentation (laptop, tablet, kiosk, etc.). What are the compatible system requirements for operating systems, browsers, etc. for this functionality? Required for this Contract

3.4. Does the system extend EHR functionalities for workflow engines (workflow sheets, next step prompts, alerts, reminders, and tasks)? If yes, please describe how the system completes the functionalities. Desired

3.5. Does the system extend EHR functionalities for results (e.g. medications, labs, radiology, diagnostic tests, therapy, etc.)? If yes, please describe how the system completes the functionalities. Desired

4. Advanced EMR (Internal Quality-Focused) – Section 4

4.1. Describe how the system adds EHR functionalities and capabilities to improve care quality for clinical decision support capabilities (e.g. INTERACT, reducing hospitalization, medications, falls prevention, pressure ulcers prevention, pressure ulcer treatment, wound care, reducing acquired infections, catheterizations, chronic disease management, etc.). Required for this Contract

4.2. Describe how the system adds EHR functionalities and capabilities to improve care quality for electronic medication administration at point of care (eMAR/eTAR, unit dispensing, closed loop verification, and home medication dispensers (if applicable) at point of care. Required for this Contract

4.3. Describe how the system adds EHR functionalities and capabilities to improve care quality for quality reports, analytics, and dashboards (e.g. hospital readmissions, quality measures, and length of stay (if applicable), etc.). Required for this Contract

4.4. Does the system add EHR functionalities and capabilities to improve care quality for therapy documentation at point of care? If yes, please describe how the system completes the functionalities. Desired

4.5. Does the system add EHR functionalities and capabilities to improve care quality for decision support at point of care? If yes, please describe how the system completes the functionalities. Desired

4.6. Does the system add EHR functionalities and capabilities to improve care quality for integration with devices including point of care vital sign devices, telehealth and remote monitoring, medication dispensers, activity monitoring, etc. (if applicable)? If yes, please describe how the system completes the functionalities. Desired

5. External Ancillary Services Integration – Section 5 For each integration question, please specify supported standards (HL7 v2.x, FHIR R4, NCPDP, DICOM), interface modalities (REST APIs, secure file exchange), and message/error handling capabilities.

5.1. Describe how the system completes basic EHR integration functionalities for pharmacy integration. Required for this Contract

5.2. Does the system complete basic EHR integration functionalities for electronic referral and discharge systems of hospitals or other care providers? If yes, please describe how the system completes the functionalities. Desired

5.3. Does the system complete basic EHR integration functionalities for lab integration? If yes, please describe how the system completes the functionalities. Desired

5.4. Does the system complete basic EHR integration functionalities for diagnostics integration? If yes, please describe how the system completes the functionalities. Desired

5.5. Does the system complete basic EHR integration functionalities for radiology integration? If yes, please describe how the system completes the functionalities. Desired

5.6. Does the system complete basic EHR integration functionalities for eligibility/coverage checking (for systems with integrated billing/financials)? If yes, please describe how the system completes the functionalities. Desired

5.7. Does the system complete basic EHR integration functionalities for formula checking? If yes, please describe how the system completes the functionalities. Desired

6. Engagement & Basic Information Exchange – Section 6

6.1. Describe how the system completes engagement and basic information exchange functionalities for physician portal and eSignature. Required for this Contract

6.2. Describe how the system completes engagement and basic information exchange functionalities for prescribing and computerized physician order entry. Required for this Contract

6.3. Describe how the system completes engagement and basic information exchange functionalities for sending and/or receiving clinical care documents, summaries, SBAR, care plans, and other information electronically as in human and machine-readable format (txt, pdf)(e.g. ONC Project Direct, eHealth Data Solution’s CareWatch Connect, etc.) directly to/from other providers. Required for this Contract

6.4. Does the system complete engagement and basic information exchange functionalities for patient/resident portal or export data to personal health records? If yes, please describe how the system completes the functionalities. Desired

6.5. Does the system complete engagement and basic information exchange functionalities for family/caregiver portal or integration with such tools? If yes, please describe how the system completes the functionalities. Desired

6.6. Does the system complete engagement and basic information exchange functionalities for care planning portal or integration with such tools? If yes, please describe how the system completes the functionalities. Desired

6.7. Does the system complete engagement and basic information exchange functionalities for care navigator/care coordinator portal or integration with such tools? If yes, please describe how the system completes the functionalities. Desired

6.8. Does the system complete engagement and basic information exchange functionalities for secure messaging between care team members? If yes, please describe how the system completes the functionalities. Desired

6.9. Does the system complete engagement and basic information exchange functionalities for public health reporting? If yes, please describe how the system completes the functionalities. Desired

7. Interoperability and Health Information Exchange – Section 7

7.1. Describe how the system completes interoperability and health information exchange functionalities for sending/receiving information to/from other EMRs/EHRs (including physician and/or hospital EHRs) electronically through an HIE or exchange entity in a standards-based consumable data format (e.g. XML, HL7, FIHR). Required for this Contract

7.2. Does the system complete interoperability and health information exchange functionalities for sending/receiving information to/from EMRs/EHRs repository in a standards-based consumable data format (e.g. XML, HL7, FIHR)? If yes, please describe how the system completes the functionalities. Desired

7.3. Does the system complete interoperability and health information exchange functionalities for sending/receiving information to/from other EMRs/EHRs (including physician and/or hospital EHRs) electronically directly in a standards-based consumable data format (e.g. XML, HL7, FIHR)? If yes, please describe how the system completes the functionalities. Desired

7.4 Describe system security protocols, encryption standards, and audit logging. Required for this Contract

7.5 Describe how the system meets and maintains HIPAA compliance. Required for this Contract

7.6 Describe how the system meets and maintains MFA enforcement. Required for this Contract

7.7 Describe system breach notification timelines. Required for this Contract

7.8 Describe how third-party compliance certifications are maintained. Required for this Contract