Addendum 2.docx

This is Addendum #2 to RFP #26-86873, issued by the Indiana Department of Administration on behalf of the Family and Social Services Administration, modifying the solicitation for a CMHW Case Management System contractor. The addendum revises the submission deadline for proposals from September 16, 2026 to October 8, 2026 at 3:00 p.m. Eastern Time. The original solicitation seeks a vendor to manage, triage, enhance, and provide training services for the Tobi case management system, which supports the 1915(i) Child Mental Health Wraparound program statewide. The contractor must deliver four primary service streams: end-user training compliant with WCAG 2.1 Level AA and Section 508 accessibility standards, help desk support with 48 business-hour response time, software enhancements with project management and architecture services, and system administration. The pre-proposal conference remains scheduled for August 26, 2026 from 9:30 a.m. to 11:30 a.m., and written questions are due August 27, 2026 at 3:00 p.m. Eastern Time. The contract term is four years with two optional one-year renewals for a potential six-year total, with award recommendation targeted for November 2026.

Evaluation of proposals will be conducted on a 90-point scale comprising mandatory requirements (pass/fail), management and quality (50 points), cost (30 points), Buy Indiana Initiative status (5 points), and Indiana Veteran Owned Small Business subcontractor commitment (5 points with 1 bonus point available). The lowest cost proposal receives 30 points, with other proposals scored proportionally. All pricing must be all-inclusive and firm for 180 days from award, with no specific funding amount disclosed in the solicitation. The solicitation establishes a 3% Indiana Veteran Owned Small Business participation goal and requires contractors to register with the Indiana Secretary of State and the Department of Administration Procurement Division prior to or upon contract award. The infrastructure solution must comply with Indiana's Information Security Framework and integrate with Access Indiana single sign-on, MuleSoft API Management, and GoAnywhere Managed File Transfer standards, with monthly deliverables including training reports, help desk metrics, enhancement status, and system performance data.