Addendum #1 - REVISED Schedule of Events.docx

This is an Addendum #1 revising the schedule of events for RFP 202526-01 issued by the Florida Statewide Guardian ad Litem Office (SGAL) for a comprehensive Client Case Management System (CCMS) software and implementation services. The RFP solicits proposals for a web-based system to replace the current Optima case file system and support case file management, volunteer record management, document creation and storage, reporting, and research capabilities for approximately 30,095 children served annually. Key milestones include a non-mandatory pre-proposal vendor conference on January 6, 2026, at 11:00 AM EST; a deadline for vendor questions on January 12, 2026, at 5:00 PM EST; two separate question and answer addendums posted the weeks of January 19 and January 30, 2026; a revised proposal submission deadline of February 20, 2026, at 4:00 PM EST; proposal opening on February 23, 2026, at 9:00 AM EST; shortlist vendor notification the week of March 16, 2026; vendor demonstrations the week of March 26, 2026; and notice of determination posting on April 2, 2026. The contract term extends through a full implementation and deployment deadline of June 30, 2027.

The solicitation is open to all vendors located within the United States with no specific set-asides mentioned. Vendors must demonstrate financial stability through investment-grade ratings, financial statements, or CFO attestation letters and may declare diversity status as Florida Business Enterprise, Small Business Enterprise, Veteran Business Enterprise, or Minority Business Enterprise. IT security requirements mandate either current SOC 2 Type 2 reports or ISO 27001 certifications. Evaluation criteria assess proposals on functionality (35 points), technical alignment (30 points), implementation approach (15 points), proposer experience (15 points), proposed staff experience (5 points), and cost (40 points). The Office anticipates funding both one-time and recurring annual software and professional services costs from general revenue, with final budgets to be determined through contract negotiations. The solicitation supports flexible deployment models including on-premise, proposer-hosted, or Software as a Service (SaaS) options.