DRAFT SOLICITATION - 70FB8024R00000028.pdf

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Attached to
FEMA Housing Inspection Services Programs Federal contract opportunity
Solicitation number
70FB8022I0FEMAHIS
Issued by
Federal Emergency Management Agency Community Survivor Assistance Section

About this file

This document is a draft solicitation for an indefinite-delivery indefinite-quantity (IDIQ) contract for FEMA's Housing Inspection Services (HIS) program. The contract will require the contractor to perform damage assessments, operational support, recurring operations, and technical assistance services in support of FEMA's Individual Assistance (IA) program.

The contract will utilize a mix of firm-fixed-price and time-and-materials pricing, with performance incentives for completed damage assessments. The anticipated contract duration is a base period of 3 years with four 12-month option periods. FEMA seeks proposals with annual recurring operational costs of less than $4 million, not including inspection unit pricing. The solicitation includes a Performance Work Statement and Performance Requirements Summary detailing the required services. FEMA plans to make multiple contract awards, but reserves the right to make a single award.

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Other files for this federal contract opportunity

Other files attached to FEMA Housing Inspection Services Programs, newest first.
File Type Posted
DRAFT RFP SELECT QandA.docx DOCX document
TE 09 E-Mail and SharePoint Procedures DRAFT.docx DOCX document
TE 13 JIT Hiring Activation SOW DRAFT.docx DOCX document
TE 10 Mandatory Training DRAFT.docx DOCX document
Attachment 8 - Questions Submission Matrix - IHP Field Services.xlsx XLSX spreadsheet
TE 06 FEMA Corrections DRAFT.docx DOCX document
Attachment 2 - Performance Requirement Summary_03202024 DRAFT.docx DOCX document
Attachment 4 - Inspector WD 2000-0127 Rev 47 06302023DRAFT .pdf PDF
TE 17 DRC SOW DRAFT.docx DOCX document
TE 11 Mobile Device Agreement DRAFT.docx DOCX document
Attachment 5 FEMA Personnel Standards of Conduct DirectiveDRAFT .pdf PDF
TE 02 Remote Assessment Guidelines DRAFT.docx DOCX document
TE 05 Remote Housing Assessment Job Aid DRAFT.docx DOCX document
TE 04 Remote Housing Assessment Script.xlsx XLSX spreadsheet
TE 03 ACE 5 UserGuide November 2023 DRAFT.docx DOCX document
TE 12 Personnel Security DRAFT.docx DOCX document
TE 08 Key Contractor Personnel DRAFT.docx DOCX document
TE 16 Missed You Letter DRAFT.docx DOCX document
Table A - Historical Inspection Activity DRAFT.docx DOCX document
TE 01 On-Site Assessment Guidelines DRAFT.docx DOCX document
TE 07 QC Spreadsheet.xlsx XLSX spreadsheet
Attachment 3 - QASP DRAFT.docx DOCX document
Attachment 7 Instruction 119-7-1 FEMA Personal Property Asset Management ProgramDRAFT.pdf PDF
TE 14 Training Request SOO DRAFT.docx DOCX document
TE 15 Hello Letter DRAFT.docx DOCX document
Attachment 1 - Performance Work Statement_04112024 DRAFT.docx DOCX document
Customer Service FAQ DRAFT.docx DOCX document
TE 18 DSA SOW DRAFT.docx DOCX document
DRAFT TE 10 Mandatory Training.docx DOCX document
DRAFT TE 08 Key Contractor Personnel.docx DOCX document
DRAFT Attachment 3 QASP.docx DOCX document
DRAFT TE 18 DSA SOW.docx DOCX document
DRAFT TE 17 DRC SOW.docx DOCX document
DRAFT TE 12 Personnel Security.docx DOCX document
DRAFT TE 13 JIT Hiring Activation SAMPLE SOW.docx DOCX document
DRAFT TE 06 FEMA Corrections.docx DOCX document
DRAFT Attachment 2 Performance Requirement Summary.docx DOCX document
DRAFT Table A - Historical Inspection Activity.docx DOCX document
DRAFT Performance Work Statement REVISED 01-30-2024.docx DOCX document
HIS_RFI_04282022.docx DOCX document
HIS PWS_Draft.docx DOCX document
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SEE ADDENDUMIS CHECKED

CODE 18a. PAYMENT WILL BE MADE BY

CODE

FACILITYCODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

OFFEROR

VA0713 CODE 16. ADMINISTERED BYCODE

X

SIZE STANDARD:

% FOR:SET ASIDE:UNRESTRICTED OR70FB80

REQUEST FOR

PROPOSAL

(RFP)

INVITATION

FOR BID (IFB)

10. THIS ACQUISITION ISCODE

REQUEST FOR

QUOTE (RFQ)

14. METHOD OF SOLICITATION

13b. RATING

NORTH AMERICAN INDUSTRY

CLASSIFICATION STANDARD

(NAICS):

SMALL BUSINESS

05/24/2024 1600 ES

05/10/2024

Jason Morgan (No collect calls)

INFORMATION CALL:

FOR SOLICITATION 8. OFFER DUE DATE/LOCAL TIMEb. TELEPHONE NUMBERa. NAME

4. ORDER NUMBER3. AWARD/ 6. SOLICITATION

70FB8024R00000028

5. SOLICITATION NUMBER

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1. REQUISITION NUMBER PAGE OF

1 101 OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

TELEPHONE NO.

17a. CONTRACTOR/

WINCHESTER VA 22603

340 MARKET STREET

FEMA

15. DELIVER TO

WASHINGTON DC 20472

3RD FLOOR

500 C STREET SW

FEDERAL EMERGENCY MANAGEMENT AGENCY

9. ISSUED BY

7.

2. CONTRACT NO.

EFFECTIVE DATE

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW

ISSUE DATE

DELIVERY FOR FREE ON BOARD

(FOB) DESTINATION UNLESS

BLOCK IS MARKED

11.

SEE SCHEDULEX

12. DISCOUNT TERMS THIS CONTRACT IS A RATED

ORDER UNDER THE DEFENSE

PRIORITIES AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

13a.

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

HUBZONE SMALL

BUSINESS

8(A)

FEMA-COMMUNITY SURVIVOR ASSISTANCE

WOMEN-OWNED SMALL

BUSINESS (WOSB)

ECONOMICALLY DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

(Use Reverse and/or Attach Additional Sheets as Necessary)

HEREIN, IS ACCEPTED AS TO ITEMS:

XX

DATED

Jason Morgan

. YOUR OFFER ON SOLICITATION (BLOCK 5),

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER

ARE

ARE

31c. DATE SIGNED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print)

ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

26. TOTAL AWARD AMOUNT (For Government Use Only)

OFFER

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

ARE NOT ATTACHED.

ARE NOT ATTACHED.

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

30b. NAME AND TITLE OF SIGNER (Type or print)

30a. SIGNATURE OF OFFEROR/CONTRACTOR

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

25. ACCOUNTING AND APPROPRIATION DATA

29. AWARD OF CONTRACT: REFERENCEDRAFT

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32c. DATE 32b. SIGNATURE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

40. PAID BY39. S/R VOUCHER NUMBER38. S/R ACCOUNT NUMBER

37. CHECK NUMBER

FINALPARTIAL

36. PAYMENT

FINALPARTIAL

35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER33. SHIP NUMBER

COMPLETE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

42d. TOTAL CONTAINERS42c. DATE REC'D (YY/MM/DD)

42b. RECEIVED AT (Location)

42a. RECEIVED BY (Print)

41c. DATE41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

STANDARD FORM 1449 (REV. 11/2021) BACK

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

101 2 of

DRAFT

A - Solicitation/Contract Form B - Supplies or Services/Prices C - Description/Specifications D - Packaging and Marking E - Inspection and Acceptance F - Deliveries or Performance G - Contract Administration Data H - Special Contract Requirements I - Contract Clauses J - List of Documents, Exhibits and Other Attachments K - Representations, Certifications, and Other Statements of Bidders L - Instructions,Conditions, and Notices to Bidders M - Evaluation Factors for Award

A - Solicitation/Contract Form

Contract/Solicitation Line Items

Item/Sub Number Description

Product Service Code

Quantity Unit of Issue Unit Price Total Item

Amount

Contract Phase-In - Time and Materials - Included in this CLIN are all costs associated with the transition of services as set forth in the attached Performance-based Work Statement (PWS). The period of performance of this CLIN shall be three (3) months, beginning upon contract/task order award.

H156

Damage Assessments - Firm fixed-price

- Damage assessment unit pricing shall be inclusive of all costs necessary to perform individual damage assessments in accordance with the attached PWS.

H156 EA

Damage Assessments - Performance Incentive - Incentive earned will be based on the criteria and percentages outlined in the QASP. Incentive will only be paid for completed inspections.

The total incentive amount will be 10% of the negotiated inspection unit price, multiplied by the total number of inspections, as awarded on each individual task order.

H156 EA

Damage Assessment Operational Support - Time and Materials - CLIN pricing includes operational support necessary to perform damage assessments in accordance with the PWS. The costs include, but are not necessarily limited to: travel, training, information technology, direct labor, and onboarding.

H156

Recurring Operations - Firm fixed-price

- CLIN pricing includes costs necessary to sustain and maintain the capability to perform damage assessments as outlined in the PWS.

H156 7 MO

Recurring Operations - Time and Materials - CLIN pricing includes costs necessary to sustain and maintain the

H156

Item/Sub Number Description

Product Service Code

Quantity Unit of Issue Unit Price Total Item

Amount capability to perform damage assessments as outlined in the PWS. The costs include, but are not necessarily limited to: travel, training, information technology, direct labor, and onboarding.

Technical Assistance - Time and Materials - Labor, materials and travel necessary to perform Technical Assistance task orders in accordance with paragraph 1.7 of the PWS.

H156

Contract Phase-Out - Time and Materials

- Included in this CLIN are all costs associated with the transition of services as set forth in the attached Performance-based Work Statement (PWS). The period of performance of this CLIN shall be for a total of three months, beginning upon completion of the last exercised option period.

H156

Option 1 - Damage Assessments - Firm fixed-price - Damage assessment unit pricing shall be inclusive of all costs necessary to perform individual damage assessments in accordance with the attached PWS.

H156 EA

Damage Assessments - Performance Incentive - Incentive earned will be based on the criteria and percentages outlined in the QASP. Incentive will only be paid for completed inspections.

The total incentive amount will be 10% of the negotiated inspection unit price, multiplied by the total number of inspections, as awarded on each individual task order.

H156 EA

Option 1 - Damage Assessment Operational Support - Time and Materials - CLIN pricing includes operational support necessary to perform damage assessments in accordance with the PWS. The costs include, but are not necessarily limited to: travel, training, information technology, direct labor, and onboarding.

H156

Option 1 - Recurring Operations - Firm fixed-price - CLIN pricing includes costs necessary to sustain and maintain the capability to perform damage assessments as outlined in the PWS.

H156 12 MO

Option 1 - Recurring Operations - Time and Materials - CLIN pricing includes costs necessary to sustain and maintain the capability to perform damage assessments as outlined in the PWS. The costs include, but are not necessarily limited to: travel, training, information technology, direct labor, and onboarding.

H156

1007 Option 1 - Technical Assistance - Time H156

Product Service Code

Quantity Unit of Issue Unit Price Total Item

Amount and Materials - Labor, materials and travel necessary to perform Technical Assistance task orders in accordance with paragraph 1.7 of the PWS.

Option 2 - Damage Assessments - Firm fixed-price - Damage assessment unit pricing shall be inclusive of all costs necessary to perform individual damage assessments in accordance with the attached PWS.

H156 EA

Damage Assessments - Performance Incentive - Incentive earned will be based on the criteria and percentages outlined in the QASP. Incentive will only be paid for completed inspections.

The total incentive amount will be 10% of the negotiated inspection unit price, multiplied by the total number of inspections, as awarded on each individual task order.

H156 EA

Option 2 - Damage Assessment Operational Support - Time and Materials - CLIN pricing includes operational support necessary to perform damage assessments in accordance with the PWS. The costs include, but are not necessarily limited to: travel, training, information technology, direct labor, and onboarding.

H156

Option 2 - Recurring Operations - Firm fixed-price - CLIN pricing includes costs necessary to sustain and maintain the capability to perform damage assessments as outlined in the PWS.

H156 12 MO

Option 2 - Recurring Operations - Time and Materials - CLIN pricing includes costs necessary to sustain and maintain the capability to perform damage assessments as outlined in the PWS. The costs include, but are not necessarily limited to: travel, training, information technology, direct labor, and onboarding.

H156

Option 2 - Technical Assistance - Time and Materials - Labor, materials and travel necessary to perform Technical Assistance task orders in accordance with paragraph 1.7 of the PWS.

H156

Option 3 - Damage Assessments - Firm fixed-price - Damage assessment unit pricing shall be inclusive of all costs necessary to perform individual damage assessments in accordance with the attached PWS.

H156 EA

Damage Assessments - Performance Incentive - Incentive earned will be based on the criteria and percentages outlined in the QASP. Incentive will only be paid for completed inspections.

H156 EA

Product Service Code

Quantity Unit of Issue Unit Price Total Item

Amount

The total incentive amount will be 10% of the negotiated inspection unit price, multiplied by the total number of inspections, as awarded on each individual task order.

Option 3 - Damage Assessment Operational Support - Time and Materials - CLIN pricing includes operational support necessary to perform damage assessments in accordance with the PWS. The costs include, but are not necessarily limited to: travel, training, information technology, direct labor, and onboarding.

H156

Option 3 - Recurring Operations - Firm fixed-price - CLIN pricing includes costs necessary to sustain and maintain the capability to perform damage assessments as outlined in the PWS.

H156 12 MO

Option 3 - Recurring Operations - Time and Materials - CLIN pricing includes costs necessary to sustain and maintain the capability to perform damage assessments as outlined in the PWS. The costs include, but are not necessarily limited to: travel, training, information technology, direct labor, and onboarding.

H156

Option 3 - Technical Assistance - Time and Materials - Labor, materials and travel necessary to perform Technical Assistance task orders in accordance with paragraph 1.7 of the PWS.

H156

Option 4 - Damage Assessments - Firm fixed-price - Damage assessment unit pricing shall be inclusive of all costs necessary to perform individual damage assessments in accordance with the attached PWS.

H156 EA

Damage Assessments - Performance Incentive - Incentive earned will be based on the criteria and percentages outlined in the QASP. Incentive will only be paid for completed inspections.

The total incentive amount will be 10% of the negotiated inspection unit price, multiplied by the total number of inspections, as awarded on each individual task order.

H156 EA

Option 4 - Damage Assessment Operational Support - Time and Materials - CLIN pricing includes operational support necessary to perform damage assessments in accordance with the PWS. The costs include, but are not necessarily limited to: travel, training, information technology, direct labor, and onboarding.

H156

4005 Option 4 - Recurring Operations - Firm H156 12 MO

Product Service Code

Quantity Unit of Issue Unit Price Total Item

Amount fixed-price - CLIN pricing includes costs necessary to sustain and maintain the capability to perform damage assessments as outlined in the PWS.

Option 4 - Recurring Operations - Time and Materials - CLIN pricing includes costs necessary to sustain and maintain the capability to perform damage assessments as outlined in the PWS. The costs include, but are not necessarily limited to: travel, training, information technology, direct labor, and onboarding.

H156

Option 4 - Technical Assistance - Time and Materials - Labor, materials and travel necessary to perform Technical Assistance task orders in accordance with paragraph 1.7 of the PWS.

H156

B - Supplies or Services/Prices

B.1 ITEMS TO BE ACQUIRED

The Contractor shall furnish all personnel, facilities, equipment, material, supplies, and services (except as may be expressly set forth in this contract as furnished by the Government) and otherwise do all things necessary in performing and providing the following items of work:

See Section J. Attachment #1 Performance Work Statement

B.2 CONTEMPLATED CONTRACT

The Government contemplates awarding multiple indefinite-delivery indefinite-quantity (IDIQ) contracts as a result of this solicitation. However, the Government reserves the right make a single award as a result of this solicitation if it is determined to be in the Government's best interest, or if sufficient funding is not available for multiple awards.

B.3 CONTRACT TYPE

The contemplated contract will utilize Fixed Price CLINs for inspections and Fixed Price and Time and Material CLINS for all other line items.

B.3.1 CONTRACT TYPE CONVERSION

The Government reserves the right to negotiate any changes to CLIN contract type, including inspection unit pricing and recurring operational costs, after completion of the first option period (if exercised), with the objective of converting time and material (T&M) support CLINs to a Firm Fixed-Price (FFP) arrangement. This negotiation may include simple conversion of T&M CLINs to a FFP pricing arrangement or may result in the conversion of T&M support costs into a revised, more comprehensive, firm fixed inspection unit price. Such negotiation would be through mutual agreement of the Government and the Contractor and would be based on the labor categories and rates proposed in response to this solicitation and awarded on a resultant contract. Such negotiation of CLIN contract type will not change the minimum order amounts, maximum order amounts, or contract ceiling of the IDIQ contract.

B.4 FIXED PRICE (FP) CLINS

For Fixed Price CLINS, the quantity of inspections will be multiplied against the fixed unit price per inspection listed in this schedule, or as negotiated if lower rates are proposed for the task order; and the cumulative extended total of all items ordered will define the fixed price for the CLIN.

B.5 TIME AND MATERIAL PRICING

All task orders issued on a time and material basis will be subject to the pricing set forth in Attachment #5.1 Operations Cost Model labor rates. The labor rates in Attachment #5.1 shall reflect fully-burdened hourly rates for each labor category and will apply to all direct labor hours. The fully-burdened labor rates include all direct labor and indirect costs applicable to that direct labor (such as fringe benefits, overhead, G&A), and profit. These fixed hourly rates are ceiling rates and will apply to the prime contractor and subcontractors. In any case, proposed rates for task orders shall not exceed the ceiling rates established in the contract. The labor rate table shall include the prime contractor and each subcontractor’s established accounting practices for recording uncompensated overtime. The accounting practices for each member shall be clearly identified (e.g., prime contractor records all hours; “Subcontractor employee A” records 40 hours per week; “Subcontractor employee B” records all hours, etc.). The descriptions of the methods will be incorporated into the contract and will be effective for labor-hour task orders.

B.6 OTHER DIRECT COSTS

All ODCs will be reimbursed at cost, plus applicable indirect cost and profit as outline in Attachment #5.1 Operations Cost Model. All costs associated with travel, will be reimbursed in accordance with approved Federal Travel Regulation rates during the time of travel. All ODC’s shall be itemized on each ODC invoice.

Other Direct Cost (ODC) to be incurred under this contract may include but are not limited to the following:

• Inspector Adjudication

• Inspector Registration Events

• Emergency Purchases

• Materials (not emergency purchases)

• Travel Expenses (CONUS and OCONUS)

• Disaster Specific Contractor Acquired Property

B.7 ISSUING TASK ORDERS

Services specified above by Contract Line Item Number (CLIN) shall be obtained by issuance of task orders. Services may be ordered (by CLIN) at any time during the effective period of performance, at the price specified. Task orders shall be issued in accordance with the Section G clause entitled "Ordering Procedures". The aggregate dollar amount of all task order funding obligations shall not exceed the ceiling price of this contract as specified in Section B.8 clause titled "Maximum and Minimum Funding Limitation".

B.8 MAXIMUM AND MINIMUM FUNDING LIMIT

The guaranteed minimum under this contract is $5,000.00 and shall not exceed an estimated ceiling of $[To be determined at award] for the entire period of performance, options included.

B.9 OFFER AFFORDABILITY

The Government seeks proposals with a total annual recurring operational cost, including both CLIN X004 (FFP Recurring Operations) and X005 (T&M Recurring Operations), of less than $4M. This total is not inclusive of any inspection unit pricing or associated inspection support costs. Offerors should not interpret this figure as a ceiling (or as a floor) on proposed recurring operational costs; rather, this information is provided as a courtesy to prospective offerors. The Government may select an offer for award with a price below, at, or exceeding this figure if it finds that offer provides the best value and funds are available.

B.10 INCENTIVES

The Government contemplates the use of incentives in this contract, as outlined in the CLIN schedule and QASP. The incentive contemplated is a performance incentive, in accordance with FAR 16.402-2. The stated incentive rate in CLINs X003 is 10%, however, the government reserves the right to negotiate and award one or more contracts with an incentive rate below 10%, if it is determined to be in the Government's best interest. Further, the government reserves the right to award one or more contracts without incentives, if an acceptable negotiated agreement on annual recurring operational costs, damage assessment unit pricing and/or incentive pricing cannot be negotiated, or if it is otherwise determined to be in the Government's best interest to award without incentives.

52.216-27 Single or Multiple Awards. (OCT 1995)

The Government may elect to award a single delivery order contract or task order contract or to award multiple delivery order contracts or task order contracts for the same or similar supplies or services to two or more sources under this solicitation.

(End of provision)DRAFT

C - Description/Specifications

C.1 PERFORMANCE-BASED WORK STATEMENT (PWS)

See Attachment 1 - DEPARTMENT OF HOMELAND SECURITY (DHS) FEDERAL EMERGENCY

MANAGEMENT AGENCY (FEMA) OFFICE OF RESPONSE AND RECOVERY (ORR) INDIVIDUAL

ASSISTANCE (IA) INDIVIDUAL AND HOUSEHOLDS PROGRAM (IHP) FIELD SERVICES

CONTRACT PWS.

D - Packaging and Marking

D.1 PRESERVATION, PACKING AND PACKAGING

Preservation, packing, and packaging for shipment of all items ordered hereunder shall be in accordance with commercial practice and adequate to insure both acceptance by common carrier and safe transportation at the most economical rate(s).

E - Inspection and Acceptance

E.1 INSPECTION AND ACCEPTANCE

Final inspection and acceptance shall be by the Contracting Officer or his/her duly authorized representative at the Disaster Assistance Response Team or Virginia National Processing Service Center

(VA-NPSC).

For the purpose of this clause, the Contracting Officer's Representative (COR) named in the Designation of Contracting Officer's Representative clause in this contract is the representative of the Contracting Officer.

The Contracting Officer reserves the right to unilaterally designate other Government agents as authorized representatives. Should such occur, the Contractor will be notified by a written notice.

E.2 PERFORMANCE EVALUATION

The services required under this RFP and subsequent contract shall be subject to the requirements of FAR Subpart 42.15 (Contractor Performance Information) and require Government and Contractor recording and maintenance of contractor performance information. Performance surveillance will be subject to the use of the Contractor Performance Assessment Reporting System (CPARS) and Past Performance Information Retrieval System (PPIRS) metric tools to measure the quality and timely reporting of past performance information.

The Government reserves the right, at all reasonable times, and upon reasonable notice to the Contractor to inspect or otherwise evaluate the work performed or being performed at the location(s) at which work is being performed. Pursuant thereto, the Government reserves the right to maintain representatives on the premises of the contractor (or subcontractor). If the Government makes any inspections or evaluations on the premises of the Contractor (or subcontractor) the Contractor shall provide all reasonable facilities and assistance ensuring the safety and convenience of the Government's representatives in the performance of their duties. All inspections and evaluations by the Government's representatives shall be performed in such a manner as will not unduly delay work. The Government will endeavor to conduct all audits, inspections, and evaluations in accordance with the highest levels of established professional auditing practices and standards. If a written report of such inspection or evaluation is prepared by the Government which reflects deficiencies or proposed corrective actions to be taken by the Contractor or its subcontractor, a copy of those deficiencies and/or proposed corrective actions shall be furnished to the Contractor. Any corrective action proposed to be taken as a result of such inspections shall be discussed with the Government prior to implementation.

During the performance of this contract, the Contractor shall be evaluated by the COR, or other designate personnel, in accordance with the overall level of compliance with the contract and the demonstrated quality and timeliness of the services provided. The Quality Assurance Surveillance Plan (QASP)/QASP Evaluation Matrix (Attachment #9) and Performance Requirement Summary (Attachment #2) lists the performance requirements by Performance Objectives for which Contractor performance will be measured when performing under this contract. The contractors approved Quality Control Plan (QCP) and FEMA’s Quality Assurance Surveillance Plan (QASP) will be incorporated into the contract upon award. The Government and the Contractor may by mutual agreement adjust the standards and/or identify additional performance elements as may be necessary to ensure the performance standards for work specified in the contract also reflect the contract requirements.

E.3 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

This Quality Assurance Surveillance Plan (QASP)(Attachment #9) is a Government developed document outlining the surveillance procedures that will be used in assessing the quality of performance achieved under the Housing Inspection Service’s (HIS) contract; including 1- Quality Management System and 2- Task Order Performance. The QASP captures surveillance results for stated thresholds and objectives.

FEMA has included a scoring matrix for key performance areas. The offeror may during the proposal stage disclose to FEMA adjustments to the Task Order Performance matrix while meeting or exceeding stated thresholds and objectives if perceived to be a better value to FEMA. During the evaluation process, FEMA may accept in part or in whole if a more effective approach is recommended by the offeror. FEMA may reject in part or in whole if a lesser intended value is determined. The Contractor is responsible for management and quality control actions to meet the terms of the contract.

The Government will perform those quality assurance procedures that may be necessary to verify that performance is in accordance with the Performance Work Statement (PWS) and Performance Requirements Summary (PRS) for each task order (Attachments #1 and #2). Government quality assurance will be performed routinely by the COR; however, other activities may be called upon to support this effort as required.

The QASP will be used by the Government to evaluate the Contractor’s performance over the life of the contract. Through this evaluation, the Contracting Officer Representative (COR) will identify both positive and negative aspects of the Contractor’s performance. This will allow the COR to communicate to the Contractor those aspects that are strengths of their performance, and those aspects considered to be deficiencies/weaknesses in their performance and which need to be addressed and corrected. For those tasks listed in the QASP, the COR or designated quality assurance evaluators will follow the methods of surveillance specified in the contract. The COR or designated quality assurance evaluators will record all surveillance observations and will maintain a file of all inspection results. Government surveillance of tasks not listed in the QASP may occur during the performance of this contract. Such surveillance will be done according to standard inspection procedures or other contract provisions. Unsatisfactory performance for any Performance Standard/Acceptable Quality Level (AQL) item may result in other appropriate action(s) by the Contracting Officer in accordance with the Inspection of Services clause, including Termination for Default. Any action taken by the Contracting Officer as a result of surveillance will be in accordance with the terms of this contract.

E.4 PERFORMANCE VERIFICATION

The Government intends to measure the outcomes of the performance objectives with stated thresholds that the Government expects the contracts to deliver (Attachment #2 Performance Requirements Summary).

During performance of this contract, potential positive and negative Government assessments as a result of Contractor performance thresholds shall be measured under individual task orders (for inspections only), shall be evaluated and measured by the COR, Task Monitor, or other designated Government personnel, to assess the overall level of compliance with the contract in terms of Quality Control, Production/Timeliness, Customer Service, and Miscellaneous criteria as specified in the Performance Requirements Summary. The Performance Requirements Summary and supplements does not replace the performance requirements of the PWS. The Government and the Contractor may mutually adjust the standards and/or identify additional performance elements, as may be deemed necessary, to ensure that the performance standards reflect actual contract requirements.

In accordance with the inspection clauses of this contract, the Government intends to measure the outcomes of the external audits of the contractor’s Quality Management System for compliance (Attachment #2 Performance Requirements Summary).

F - Deliveries or Performance

F.1 TERM OF CONTRACT

The contract shall be effective as of date of award and lasting for a base period from the date of award through October 31, 2025, with four (4) 12-month optional ordering periods, except that Task Orders placed prior to the expiration date shall remain in full force and effect until services have been completed and payments have been made.

F.2 PRINCIPAL PLACE OF PERFORMANCE

The effort required shall be performed at: The contractor’s principal office or location for non-disaster activities and various disaster sites CONUS and OCONUS to be determined by individual task orders.

F.3 DELIVERY SCHEDULE

Delivery of items shall be shipped FOB in accordance with the following schedule: To be determined on a Task Order basis. Reference Technical Exhibit #1, Deliverables.

Delivery Address:

Virginia Disaster Operations Center 430 Market Street, 4th Floor, Room 407 Attention: [To be assigned at contract award] Winchester, VA 22603

Mailing Address:

Virginia Disaster Operation Center P.O. Box 2297 Winchester, VA 22604 Attention: [To be assigned at contract award]

F.4 REPORTS OF WORK

See Attachment #1 PWS section 5.19

F.5 CONTRACT CLOSEOUT FINAL REPORT

The Contractor shall submit a final report which documents and summarizes the results of the entire contract work, including recommendations and conclusions based on the experience and results obtained.

The final report shall include tables, graphs, diagrams, curves, sketches, photographs, and drawings in sufficient detail to comprehensively explain the results achieved under the contract. The content and format of the report must be of a quality suitable for publication. The following disclaimer shall be placed in a prominent place on the first page:

Any opinions, findings, conclusions or recommendations expressed in this publication do not necessarily reflect the views of the Federal Emergency Management Agency.

The Final report shall be preceded by a draft final report submitted to the COR 30 days prior to contract expiration. Approval of the draft or comments will be submitted to the Contractor by the COR at least 15 days prior to contract expiration. The Contractor shall submit the final report on or before the expiration date of the contract expiration, after approval of the draft report is obtained from the COR.

In the event the Government delays review and return of the draft report beyond the period specified, the Contractor shall immediately notify the Contracting Officer in writing, and the Contractor shall be entitled to a day-to-day extension for submission of any subsequent reports.

F.5.1 SUBMISSION

One final copy of the report specified above shall be submitted to the Contracting Officer’s Representative (COR): Delivery Address:

Virginia Disaster Operations Center 430 Market Street, 4th Floor, Room 407 Attention:[To be assigned at contract award] Winchester, VA 22603

Mailing Address:

Virginia Disaster Operation Center P.O. Box 2297

Winchester, VA 22604 Attention: [To be assigned at contract award] In addition, one copy shall be submitted to the Contracting Officer at: DHS/Federal Emergency Management Agency Address: [To be assigned at contract award]

F.6 NOTICE LISTING CONTRACT CLAUSES INCORPORATED BY REFERENCE

The following contract clauses pertinent to this section are hereby incorporated by reference (by Citation Number, Title, and Date) in accordance with the clause at FAR "52.252-2 CLAUSES INCORPORATED BY REFERENCE" in Section I of this contract.

52.242-15 Stop-Work Order. (AUG 1989)

52.242-17 Government Delay of Work. (APR 1984)

G - Contract Administration Data

G.1 INVOICE PROCEDURES

An invoice is a written request for payment under this contract for supplies delivered or for services rendered. Invoice Templates to be used by the contractor are illustrated in Technical Exhibit 5 Inspection Invoice Template. Payment of invoices submitted under this contract shall be made in accordance with the terms and conditions of the Prompt Payment clause and in accordance with the provisions of other clauses in this contract. Failure or refusal to provide the following information on all invoices submitted under this contract may result in the invoice being considered improper for payment in accordance with the Prompt Payment Act. Each invoice is to include, at a minimum, the detail of costs incurred based on the contract type (FP, T&M). Be advised, time and materials contracts provide for interim payments for costs vouchered on a Standard Form (SF) 1034 public voucher. Fixed-price contracts are subject to FAR Part 32 financing methods.

Fixed Price for Inspections Refer to Attachment #5.1 Operations Costs Model detailing costs to be included for invoicing purposes. Invoices for Inspections, IT Data plans, Inspector Registrations shall include sufficient detail to identify and validate quantities billed are properly chargeable to the contract.

Operations (FP & T&M) (Phase In, Base Year and Options) Refer to Attachment #5.1 Operations Costs Model detailing costs to be included for invoicing purposes. Only actual verifiable and allowable costs incurred are to be invoiced for each CLIN. Time and Material invoices for Operations shall include the actual allowable costs, appropriate T&M labor rate, and shall include sufficient detail to identify and validate costs incurred are properly chargeable to the contract. Fixed Price invoices for Operations shall include negotiated monthly costs as detailed in the line item schedule.

Time and Material Technical Assistance Invoices or vouchers for payment of reimbursable costs shall include sufficient detail to identify that costs are properly chargeable to the contract. In addition, each invoice or voucher shall detail the Hours, hourly rate and amount billed by Labor Category; and show current and cumulative amounts billed.

Invoices shall be based on 30-day increments. All invoices shall be submitted within 15 days after the end of each 30-day increment.

In the event no charges exist for any one of the line items, such shall be so indicated by entering $0 (zero dollars). Inability to reconcile the entries with recorded Contracting Officer approved estimates, particularly in the areas of facilities, and special test equipment, may result in the voucher being returned for correction and resubmission.

G.2 ORDERING PROCEDURES

Issuance of Task Orders Fair Opportunity for Consideration: One or more task orders may be issued during the period of performance of this contract. The Government will provide all awardees a fair opportunity for consideration. In accordance with FAR 16.505(b)(1), the Contracting Officer will give each awardee a “fair opportunity” to be considered for each order in excess of $3,500 unless one of the following conditions applies.

Exceptions to Fair Opportunity for Consideration.

1. The agency need for services is of such urgency that providing an opportunity would result in unacceptable delays and/or,

2. Only one awardee is capable of providing the services required at the level of quality required because the services ordered are unique or highly specialized and/or,

3. The order must be issued on a sole-source basis in the interest of economy and efficiency as a logical follow-on to a task order already issued under this contract, provided that all awardees were given fair opportunity to be considered for the original order. When deciding whether to negotiate a sole source logical follow-on task order with the current contractor consideration will be given to the contractor’s past performance and price, and/or,

4. It is necessary to place an order to satisfy a minimum guarantee.

5. For orders exceeding the simplified acquisition threshold, a statute expressly authorizes or requires that the purchase be made from a specified source.

6. In accordance with section 1331 of Public Law 111-240 (15 U.S.C. 644(e), contracting officers may, at their discretion, set aside orders for any of the small business concerns identified in

19.000(a)(3). When setting aside orders for small business concerns, the specific small business program eligibility requirements identified in part 19 apply.

The Contracting Officer has broad discretion in determining which awardee should receive a task order.

Proposed price, timeliness, and past performance will always be considered for task order award. Task orders may be awarded based on best value in accordance with the price and non-price factors outlined in the Task Order Proposal Request (TOPR).

When placing orders, the Contracting Office is not required to prepare formal evaluation plans, score offerors, post notice in the Federal Business Opportunities, or hold discussions or negotiation with each awardee. Even though the Contracting Officer does not have to comply with the competition rules in FAR 6 of the Federal Acquisition Regulations and does not have to conduct discussions before issuing a task order, there will be an internal record of why a particular offeror provided the best value on the particular requirements of each task order.

Consideration and Payment, during the effective period of performance above EXCEPT, final task orders and other supplemental agreements or changes, if any, will be bilateral, using the SF 30. Upon signature by the Contracting Officer, each Task Order is considered fully executed, binding and ready for implementation. Each Task Order will be forwarded promptly to the Contractor and shall conform to all terms and conditions of the contract.

Task orders shall be consecutively numbered, reference the contract number and contract line item number (CLIN), and specify the period of performance and total price. If for “inspections”, the task order shall also include at a minimum, (i) the disaster declaration number and location (state or territory); (ii) estimated number of inspections; (iii) fixed rate per inspection; and (iv) not-to-exceed price.

If mailed, a task order is considered issued when the Government deposits the order in the mail. If necessary, orders may be issued by email or facsimile.

G.3 ELECTRONIC TASK ORDERS

The Government anticipates electronic issuance of task orders under the contract. Electronic signature technology is in place. It is anticipated the Government will take advantage of such technology and task orders will be issued electronically under the contract. If sent via electronic mail, a task order is considered issued when the Government sends the electronic order to the Contractor.

G.4 PRE-AUTHORIZATION NOTICE

Prior to execution of a formal, written task order, the Contracting Officer may “activate” the Contractor by granting authority to the Contractor to mobilize and begin work. Such authority shall be written, or confirmed in writing within 72 hours after activation in the event such authorization is required during non-duty hours. Electronic mail shall be acceptable for meeting this requirement.

G.5 CEILING/PERFORMANCE PERIOD

If, at any time during performance of a task order for inspections, the Contractor has reason to believe that the number of inspections to be performed will exceed the estimated quantity set forth in the task order, maximum performance ceiling and contract ceiling, the Contractor shall notify the Contracting Officer immediately. Performance in excess of the not- to-exceed quantity, or price, specified under individual task orders, or beyond the expiration date, shall be at the Contractor’s risk.

G.6 AUTHORIZED ORDERING OFFICIALS

Services shall be ordered by the Contracting Officer.

G.7 PAYMENT REQUESTS

The Contractor shall invoice according to procedures stated in Sections G.1, INVOICES, and B.3. A summary sheet for the total cost by task order shall be provided, with a separate invoice for each task order outlining the total costs billed. The summary sheet and associated documentation for each task order shall be clearly marked to indicate the task order numbers. A Final Invoice shall be submitted for each task order upon task order completion. For task orders, other than “inspections” task orders, the Contractor shall submit final invoices within 15 days following task order completion. For “inspections” task orders, final invoices shall be submitted following issuance of a bilateral “final task order modification” which finalizes the total number of inspections, fixed rate per inspection, and total fixed price. The COR approval of a final invoice will constitute “acceptance” of services provided under the task order.

G.8 TASK ORDER MODIFICATIONS

All task order modification shall be issued in accordance with FAR 52.212-4 Contract Terms and Conditions - Commercial Products and Services.

G.9 TASK ORDER COMPLETION

The COR shall notify the Contractor upon task order release and completion. Acceptance by the government shall be accomplished upon approval of the Final Invoice/Voucher. An inspections task order is generally considered complete when the FEMA Inspection Management Activity Report (IMAR) “backlog” column consistently indicates “zero” remaining, at which point the Contracting Officer will issue a written “Release” notification. After “Release” under an “inspections” task order, and upon agreement on

(1) the actual number of inspections eligible for payment, and (2) the applicable fixed per inspection rate adjustment, if any (based on performance evaluation results) and (3) the total fixed price, a final modification will be issued by the Contracting Officer. This final task order modification will result in the de-obligation of excess funds, if any, or obligation of additional funds, as required, and establishment of the firm fixed price of the task order.

G.10 CONTRACT CLOSEOUT

In accordance with PWS section 5.19.9, the Contractor shall submit a final report which documents and summarizes the results of the entire contract work including, recommendations and conclusions based on the experience and results obtained.

G.11 ROLE OF TASK MONITOR

For each Task Order a “Task Monitor” (federal employee) will be designated. The Task Monitor is responsible for individual project management and/or task assignment administration. This may involve daily oversight to ensure work is performed in accordance with the task order request(s) and provide any other necessary technical guidance to the contractor. A Task Monitor does not have authority to request or authorize work to be performed outside the scope of the task order. Each Task Monitor works in conjunction with the COR, however, if any discrepancies exist between the direction given by a COR and a Task Monitor to the Contractor, the COR’s direction shall take precedence. If the Contractor is unclear as to the direction provided by a Task Monitor or believes the direction to be out of scope, the Contractor shall contact either the COR or the Contracting Officer as appropriate.

G.12 TECHNICAL DIRECTION AND SURVEILLANCE

Performance of the work under this contract shall be subject to the surveillance and written technical direction of the Contracting Officer’s Representative (COR) or a Task Monitor that will be assigned by the COR. The COR will be specifically appointed by the Contracting Officer in writing.

Technical direction includes the process of conducting inquiries, requesting studies, or transmitting information or advice by the COR or Task Monitor, regarding matters within the general tasks and requirements in Section C of this contract. The COR approves processes and completes the general description of work, shifts emphasis among work areas or tasks and/or furnishes guidance to the Contractor.

The COR or Task Monitor does not have the authority to, and shall not, issue any technical direction which:

1. Constitutes an assignment of additional work outside the Scope of Work;

2. Constitutes a change as defined in the contract clause entitled “Changes”;

3. In any manner causes an increase or decrease in the total estimated contract cost, the fixed fee (if any), or the time required for contract performance;

4. Changes any of the expressed terms, conditions, or specifications of the contract; or

5. Interferes with the Contractor’s right to perform the specifications of the contract.

The Contractor shall proceed promptly with the performance of technical directions duly issued by the COR or Task Monitor in the manner prescribed by this clause and within his/her authority under the provisions of this clause. Any instruction or direction by the COR which falls within one or more of the categories defined in (b)(1) through (5) above, shall cause the Contractor to notify the Contracting Officer in writing within five (5) working days after receipt of any such instruction or direction and shall request the Contracting Officer to modify the contract accordingly. Upon receiving the notification from the Contractor, the Contracting Officer shall either issue an appropriate contract modification within a reasonable time or advise the Contractor in writing within thirty (30) days after receipt of the Contractor’s Letter that:

The technical direction is rescinded in its entirety

The technical direction is within the scope of the contract, does not constitute a change under the “Changes” clause of the contract and that the Contractor should continue with the performance of the technical direction.

A failure of the Contractor and Contracting Officer to agree that the technical direction is within scope of the contract, or a failure to agree upon the contract action to be taken with respect thereto shall be subject to the provisions of the “Disputes” clause of this contract.

Any action(s) taken by the Contractor in response to any direction given by any person other than the Contracting Officer or COR shall be at the Contractor’s risk.

G.13 SUBMISSION OF INVOICES OR VOUCHERS FOR PAYMENT

Payments of invoices or vouchers submitted under this contract shall be made in accordance with FAR clause 52.232-1 “Payments Under Fixed Price” (APR 1984) for Firm Fixed Price Task Orders, or 52.232-7 “Payments Under Time-and-Materials and Labor-Hour Contracts” (AUG 2012) for Time and Materials Task Orders, Other Direct Cost (ODC) and in accordance with provisions of other clauses in this contract.

The contractor shall substantiate vouchers by evidence of actual payment and by individual daily job timecards, or other substantiation approved by the Contracting Officer.

Invoices or vouchers, and any required supporting documentation, must be properly identifiable with the Name of contractor, date of the invoice/voucher, contract number, task order number, name and address or EFT information that payment is to be sent to, and the name, title and phone number of the point of contact at the contractor’s facility in case of a defective invoice/voucher. Invoices/vouchers shall be submitted as follows:

Email electronic invoices to: VA-PSB-ContractManagement@fema.dhs.gov , DART- HISContract@fema.dhs.gov and FEMA-Finance-Vendor-Payments@fema.dhs.gov

Invoices shall be based on 30 day increments. All invoices shall be submitted within 15 days after the end of each 30 day increment.

G.14 IDENTIFICATION OF GOVERNMENT OFFICIALS

DRAFT

mailto:VA-PSB-ContractManagement@fema.dhs.gov mailto:DART-HISContract@fema.dhs.gov mailto:DART-HISContract@fema.dhs.gov mailto:FEMA-Finance-Vendor-Payments@fema.dhs.gov

The Government Officials assigned to this contract are as follows:

Administrative Contracting Officer:

Name: TBD Email: TBD

Contracting Officer’s Representative:

Name: TBD Email: TBD Alternate Contracting Officer’s Representative:

Name: TBD Email: TBD

G.15 CONTRACT ADMINISTRATION REPRESENTATIVES

Contracts Specialist(s) responsible for administering this contract;

Name: TBD Email: TBD

G.16 SUBCONTRACT NOTIFICATION

Subcontract means any contract, as defined in FAR Subpart 2.1, entered into by a subcontractor to furnish supplies or services for performance of the prime contractor a subcontract. It includes, but is not limited to, purchase orders, and changes and modifications to purchase orders.

The Contractor shall notify the Contracting Officer reasonably in advance of placing any subcontract for inspection services. Such notification shall include identification of the complete name and address of the subcontractor.

The Contractor shall give the Contracting Officer immediate written notice of any action or suit filed and prompt notice of any claim made against the Contractor by any subcontractor or offeror that, in the opinion of the Contractor, may result in litigation related in any way to this contract.

G.17 CLAUSES AND PROVISIONS APPLICABLE TO THIS SECTION

The following clauses and provisions applicable to this section are included in the solicitation and any resultant contract (as applicable).

52.216-18 Ordering. (AUG 2020)

(a) Any supplies and services to be furnished under this contract shall be ordered by issuance of delivery orders or task orders by the individuals or activities designated in the Schedule. Such orders may be issued from the effective date of the contract through the expiration date of date of the contract.

(b) All delivery orders or task orders are subject to the terms and conditions of this contract. In the event of conflict between a delivery order or task order and this contract, the contract shall control.

(c) A delivery order or task order is considered "issued" when-

(1) If sent by mail (includes transmittal by U.S. mail or private delivery service), the Government deposits the order in the mail;

(2) If sent by fax, the Government transmits the order to the Contractor's fax number; or

(3) If sent electronically, the Government either-

(i) Posts a copy of the delivery order or task order to a Government document access system, and notice is sent to the Contractor; or

DRAFT

mailto:dennis.clements@fema.dhs.gov mailto:micheal.hockman@fema.dhs.gov mailto:ericka.wallace@fema.dhs.gov mailto:maurice.randolph@fema.dhs.gov

(ii) Distributes the delivery order or task order via email to the Contractor's email address.

(d) Orders may be issued by methods other than those enumerated in this…

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