RFP # 60-00000-26-00092 – Temporary Employment Services State of New Mexico Response to Offerors Questions

QUESTION

NUMBER

QUESTION RESPONSE TO QUESTION

Can the Lead State share historical or estimated annual spend/volume by category under the prior Temporary Employment Services Master

Agreement(s), even directionally, to help size staffing and account management infrastructure?

See Attachment E, Revised Participation

Information for estimated annual spend.

This information will not be provided per category.

Section III of the RFP Overview states $107.4 million in 2025 sales through the current Temporary Employment Services portfolio. Can the Lead State break this figure down by category, or by Participating State, to help Offerors right-size their proposed operating model?

This information will not be provided per category.

Is there a minimum number of categories an Offeror must bid on, or may an

Offeror submit for a single category (e.g., Category 5 only) without disadvantage in scoring?

There is no minimum number of categories an Offeror must bid on. See

Attachment C, Revised Evaluation Plan.

For positions that could reasonably span more than one category (e.g., a

Workday HRIS consultant under Category 5 versus Category 6), will the Lead

State or each Purchasing Entity make the final categorization call at the time of each Order?

See Attachment B, Revised Scope of

Work, section 3.

Section 7. C limits the Contractor's staffing resources to no more than 20%

Contingent Workers per category per Purchasing Entity, calculated in the aggregate with affiliates and subsidiaries. Is this 20% calculated per Order, per

Purchasing Entity over the life of the Order, or cumulatively across the life of the Master Agreement?

See section 7.C. of Attachment B, Revised Scope of Work.

Is there a minimum number of Sub-vendors an Offeror must demonstrate in its proposed network at the time of submission, or is network-building during the implementation period acceptable?

There is no minimum. However, if awarded, the Contractor must be able to meet all of the requirements in the

Master Agreement.

RFP # 60-00000-26-00092 – Temporary Employment Services State of New Mexico Response to Offerors Questions

Will the Lead State or NASPO ValuePoint require disclosure of sub-vendor agreements, indemnification terms, or insurance certificates at proposal submission, or only post-award during onboarding?

At time of post-award.

Section 4.D of Attachment H asks Offerors to include screenshots of the

Management System. Are Offerors permitted to use mockups or a representative demo environment if the platform is undergoing active development, or must screenshots reflect the production system currently in use with existing clients?

See the guidance provided in

Attachment H, Revised Offeror Response

Worksheet, that states “Offeror should provide all information necessary to demonstrate Offeror’s ability to meet the requirements of this RFP and the

RFP’s Scope of Work.”

Attachment B, Section 17. H sets a maximum six-hour system support response time for all Purchasing Entities. Does this apply uniformly across time zones, including Hawaii and Alaska, or is it measured within each Purchasing Entity's own business hours?

See Section 17. H. of Attachment B, Revised Scope of Work.

Is there a specific minimum uptime or SLA requirement for the Management

System beyond the four-hour issue resolution and two-hour escalation notice already specified in Section 17? H?

See Section 17. I. of Attachment B, Revised Scope of Work.

Attachment B, Section 21. C ties the Pay Rate ceiling to the BLS OES Hourly

75th Percentile Wage by Metropolitan Statistical Area. Still, the cited BLS link

(oessrcma.htm) reflects Mean Hourly Wage, not the 75th percentile. Can the

Lead State confirm which specific BLS dataset and percentile field Offerors should reference, and how Pay Rate ceilings will be determined for non-MSA or rural locations not covered by an MSA wage table?

See Section 21.C. of Attachment B, Revised Scope of Work.

Additionally, see Section 21.C.2. of

Attachment B, Revised Scope of Work.

Is there a single, fixed MSP Markup percentage that applies uniformly across all six categories within an Offeror's proposal, or may Offerors propose a different MSP Markup for each category they bid on?

See Attachment I, Cost Proposal.

RFP # 60-00000-26-00092 – Temporary Employment Services State of New Mexico Response to Offerors Questions

Will Attachment I, Cost Proposal allow Offerors to propose a different Payroll

Only MSP Markup percentage by category, or is a single Payroll Only rate expected across the entire proposal?

See Attachment I, Cost Proposal, and See

Attachment B, Revised Scope of Work, Section 21.A .

Attachment H specifies a 55-page total limit across seven sections. Does this page count include the Category checkbox page, section headers, or table of contents, and do Attachment H's per-section sub-limits (5+15+5+10+5+10+5) need to sum to exactly 55, or is the 55-page figure an independent ceiling?

See Attachment H, Revised Offeror

Response Worksheet.

Can the Lead State confirm the required font size, margins, and line spacing for the Attachment H technical response, as none are explicitly stated in the worksheet?

There is no required font size, margins, or line spacing.

Attachment H Section 5 contains two items labeled "A," one under Quality

Assurance and a second under "Artificial Intelligence" use. Can the Lead State confirm that this is a numbering error in the published document and clarify whether the AI question is part of Section 5 (Quality Assurance) or stands as its own scored subsection within the page count?

See Revised Attachment H, Revised

Offeror Response Worksheet in

Amendment No. 5.

Scope of Work Section 4.E states that the Contractor shall “manage payroll, benefits, insurance, and all taxes related to the work of the Contingent

Worker.” Please confirm that, when a Contingent Worker is employed by a

Sub-vendor, the Sub-vendor remains the employer of record (EOR) and is responsible for directly administering payroll, benefits, insurance, taxes, withholdings, workers’ compensation, and related employment obligations for that worker, while the Contractor’s MSP responsibility is to oversee Sub-vendor compliance with all applicable laws, including EOR responsibilities.

See Section 4.E. of Attachment B, Revised Scope of Work.

Please clarify if the references need to be in the last two or three years as

Attachment N states, “within the last two (3) years” which creates a discrepancy.

See Attachment N, Revised

Organizational Reference Questionnaire.

RFP # 60-00000-26-00092 – Temporary Employment Services State of New Mexico Response to Offerors Questions

Please clarify if the references need to be submitted by August 4th or August

11th as there is a discrepancy between the dates listed in the RFP Overview document and in Attachment N.

See Attachment N, Revised

Organizational Reference Questionnaire.

The MSP markup for recruiting for the Contractor will include all the costs, statutory, benefits, overhead, etc. plus the cost of MSP services.

See Section 21.A. of Attachment B, Revised Scope of Work.

Are there any other states besides New Mexico that are part of the Sourcing

Team for this RFP?

Yes. See Attachment A, RFP Terms and

Conditions section V. A.

Is exceeding the 80% Sub-vendor threshold in Section 16.B considered a compliance exception requiring remediation, or a reporting/notification trigger?

See Section 16.B. of Attachment B, Revised Scope of Work.

The current NASPO ValuePoint Temporary Employment Services Master

Agreement uses the concept of a Fully Loaded Labor Rate (FLLR), with the

Contractor’s markup applied over that loaded rate. That structure has provided useful flexibility across multiple public entities, labor categories, geographic markets, statutory burden structures, benefit requirements, and Sub-vendor pricing models. Will the Lead State consider permitting Offerors to propose pricing under a similar structure, where the MSP Markup is applied to a loaded labor/sub-vendor rate rather than only to the base Pay Rate? If not, please confirm that the MSP Markup is intended to include all applicable staffing costs above the Pay Rate, including statutory burdens, benefits, insurance, overhead, profit, Sub-vendor markup where applicable, and the Contractor’s

MSP fee.

The pricing structure is defined in the

RFP. Additionally, see Section 21.A. of

Attachment B, Revised Scope of Work.

Section 21.C references the '75th percentile wage of the BLS OES Mean Hourly

Wage.' BLS OES publishes Mean Hourly Wage and 75th Percentile Hourly Wage as separate statistics. Please confirm which BLS OES data column (the

'A_PCT75' percentile wage field, or another) should be used to establish the

Pay Rate ceiling."

See Section 21.C. of Attachment B, RFP # 60-00000-26-00092 – Temporary Employment Services State of New Mexico Response to Offerors Questions

For Purchasing Entities located in areas not covered by a BLS OES Metropolitan

Statistical Area (e.g., rural counties, US territories), what wage source should be used to establish the Pay Rate ceiling?

See Section 21.C.2. of Attachment B, Revised Scope of Work.

What considerations is NASPO giving to developing a separate or supplemental competitive solicitation for direct staffing services to accommodate facilities that prefer alternatives to the MSP model?

This RFP is led by the state of New

Mexico for Managed Service Providers as identified in Attachment B, Revised

Scope of Work. Section 4.

How does NASPO balance the goal of promoting sub-vendor participation with ensuring the most qualified candidate is selected regardless of source?

See Attachment B, Revised Scope of

Work, Section 4. B.

Under what circumstances, if any, would NASPO consider allowing exceptions to the 20% cap?

No exception is contemplated within this

Request for Proposal.

How can Purchasing Entities address situations where contractor-sourced candidates demonstrably outperform sub-vendor candidates but are restricted by the cap?

See Section 16.B. of Attachment B, Revised Scope of Work.

Is there room for a waiver or escalation process when market conditions limit sub-vendor availability?

See Section 16.B. of Attachment B, Revised Scope of Work.

How has NASPO evaluated the impact of the 20% cap on speed to fill, quality of candidates, and overall program performance?

The Lead State of New Mexico and the

Sourcing Team have determined that

Attachment B, Revised Scope of Work will meet the needs of Purchasing

Entities.

What feedback has NASPO received from Purchasing Entities regarding this limitation, particularly in hard-to-fill or rural markets?

The Lead State of New Mexico has solicited feedback from Purchasing

Entities and determined that Attachment

B, Revised Scope of Work will meet the needs of the Purchasing Entities.

RFP # 60-00000-26-00092 – Temporary Employment Services State of New Mexico Response to Offerors Questions

We have noticed that two different submission dates are mentioned for the

Organizational Reference Questionnaire:

• August 4, 2026, at 3:00 PM MST

• August 11, 2026

Could you please clarify which deadline should be considered the correct submission date?

See Attachment N, Revised

Organizational Reference Questionnaire in Amendment No. 5

34 What are the standard working hours schedule?

This is determined by the Purchasing

Entity. See Attachment B, Revised Scope of Work, Section 5.B.

In Attachment B section 6- response times are requested within 4 or 8 hours of receipt. Are these business hours or clock hours?

See section 6 of Attachment B, Revised

Scope of Work.

In Attachment B section 7 item F- It states that a candidate may be asked to so skills assessment or other methods to determine the candidate's qualifications.

Are there any physical testing of the candidate that maybe required prior to starting the position? If so who pays for those tests?

See Section 21.A. of Attachment B, Revised Scope of Work.

In Attachment B section 8 item B- Does the state have a preferred Background check or drug screen company?

No.

In Attachment B section 10- does the state have any objection to the MSP being the payroll vendor but not a sub vendor for contractor recruiting?

See Attachment B, Revised Scope of

Work, Section 4.

In Attachment B section 11 item A- does the replacing candidate have to go through any interview or screening prior to starting the assignment? For the replacement candidate, can Background check and drug screen be submitted but not complete before they replacement reports to the assignment? Will the department hiring manager have the ability to choose who their replacement will be or is it at the discretion of the sub vendor who had the candidate that left?

Replacement candidates must adhere to the contractual requirements, and the

Purchasing Entity will select any replacements. See Section 8 of

RFP # 60-00000-26-00092 – Temporary Employment Services State of New Mexico Response to Offerors Questions

In Attachment B section 11 item D- Who is responsible to make the report to hiring manager aware the individual is not showing up for their assigned work shift?

See Section 11.D. of Attachment B, Revised Scope of Work.

In Attachment B section 13 item B- references the amount of time a contractor must work to be hired prior to becoming a permanent employee. If a contractor has accepted a contractor position and receives a full time offer from a state agency, what is the rule around how this situation is handled?

Does the candidate pick which position interests them more or is the first offer sent to the candidate remain the only offer while the 2nd offer is rescinded?

See Section 13.B of Attachment B, Revised Scope of Work.

In Attachment B section 15 item D- It addresses what happens if a contractor doesn't return company property, what happens if the contractor's property is left at the work site and not returned to them?

See section 15.D. of Attachment B, In Attachment B Section 17 - What are the current MS being used by each state? Would any state want to keep their current MS and have the MSP enter into contract with the MS so the change to the agencies within the state are limited?

This is determined by the Purchasing

Entity.

In Attachment E - there is a chart one page 2 that lists interested states, Several have no reported estimated annual Volume, can those volume's be provided now?

No additional information is available at this time.

45 Have any other states expressed interest in this RFP?

See Attachment E, Revised Participation

Information in Amendment 5.

Are there any job categories that will require long Shoreman's insurance

(ULS&H), professional liability/Mal practice or Sex offender Insurance?

See Section 10.B. of Attachment B, Revised Scope of Work.

Please confirm which agencies and authorized users will be required versus optional participants under the awarded contract. How many MSP staff currently support the program and what job titles do they have? Are there any

See Attachment E, Revised Participation

Information.

RFP # 60-00000-26-00092 – Temporary Employment Services State of New Mexico Response to Offerors Questions

MSP support staff the states would recommend the new MSP employee for continuity?

Current staffing and job titles are not available.

See Section 19 of Attachment B, Revised

Scope of Work.

48 What is the average length of an assignment in each category? This information is not available.

Are subcontractors paid for hours on a holiday based on normal schedule, if they aren’t working that holiday? Or do they only get paid 1 ½ times if the contractor works on the holiday

See Section 11.K. of Attachment B, Revised Scope of Work.

Are contractors assigned Charge numbers to bill their time against? How often do these charge numbers change? Is there an integration to add and delete the charge numbers in the time keeping system?

This is determined by the Purchasing

Entity. See section 22 of Attachment B, Revised Scope of Work.

51 Are there any restrictions to AI use within the MSP program?

See Section 18.F of Attachment B, Revised Scope of Work

Will Current contractors working for each state remain? If so, will their MSP markup be adjusted to the new agreed upon rates?

That will be determined between the

Purchasing Entity and Current

Contractor(s).

Which States' systems (HR, payroll, identity management, financial systems) require integration with the MS at launch versus later phases?

This will be determined by the

Purchasing Entity.

Beyond SOC 2 and State IT security policies, are there additional cybersecurity frameworks required?

See Section 18.A of Attachment B, Revised Scope of Work.

–In what systems is time collected? Who approves the time? What is the start and end of the week? How do sub-vendors receive the approved time for their contractors? Are contractors assigned Charge numbers to bill their time against? How often do these charge numbers change? Is there an integration to add and delete the charge numbers?

This is determined by the Purchasing

Entity.

In addition, see Section 13.A. and Section

17 of Attachment B, Revised Scope of

Work.

RFP # 60-00000-26-00092 – Temporary Employment Services State of New Mexico Response to Offerors Questions

56 Does the state own the Pos with the sub vendors or does the MSP?

The MSP serves as the prime contractor on POs and other Order documents. See

Section 4 of Attachment B, Revised

Scope of Work.

What are 3 areas that an MSP can improve for this contract to be seen as successful?

See Section 4 of Attachment B, Revised

Scope of Work.

Does each State have specific MBE/WBE/SDVBE participation targets for the

MSP’s vendor network?

This will be determined by the

Purchasing Entity.

Will the State update maximum bill rates annually, and what market benchmarks will be used?

See Section 21 of Attachment B, Revised

Scope of Work. In addition, see

Attachment D, Sample Master

Agreement, Section 6.1.

60 What is the expected go live date for the new MSP and MS ?

See the Amendment 4 Revised RFP

Overview for Important dates.

Do all states expect to go live on the same date or will there be a rolling schedule?

It is not anticipated that each state will sign all of their PAs on the same date.

The Contractor should work with the

Participating Entity during the process of establishing the PA to determine a go-live date for that entity.

Could the State provide the estimated annual number of temporary staffing requisitions, contingent workers, or historical spend under the current or previous contract, by staffing category?

Attachment E, Revised Participation

Information.

Can the State provide an anticipated percentage or volume distribution across the six staffing categories (Administrative, Commercial & Industrial, Educational, Healthcare, Information Technology, and Professional Services)?

This information is not available.

RFP # 60-00000-26-00092 – Temporary Employment Services State of New Mexico Response to Offerors Questions

Could the State provide historical or anticipated staffing demand by state, region, or participating entity?

See Attachment E, Revised Participation

Information.

Are there any categories or labor classifications expected to have significantly higher utilization than others?

This information is not available.

Can Purchasing Entities request staffing services outside the six identified categories during the contract term?

No.

Will the awarded Contractor serve as the exclusive Managed Service Provider

(MSP), or may Purchasing Entities continue utilizing staffing suppliers outside the resulting NASPO ValuePoint Master Agreement?

That will be determined by each

Purchasing Entity.

Does the State expect the Contractor to operate a vendor-neutral MSP program, or may the Contractor first source candidates through its internal recruiting organization before engaging sub-vendors?

See Section 4.B and Section 7 of

Attachment B, Revised Scope of Work sections.

Will individual Purchasing Entities have discretion to establish their own ordering procedures and operational requirements under the Master

Agreement?

Yes. See Section 5 of Attachment B, Revised Scope of Work.

Can the State provide target service level expectations (e.g., requisition acknowledgement, candidate submission timelines, fill rates, replacement timelines, customer satisfaction targets, and issue resolution expectations)?

See Attachment B, Revised Scope of

Work.

What percentage of staffing requests are expected to require expedited, same-day, or emergency fulfillment?

That will be determined by each

Purchasing Entity.

Are there anticipated peak hiring periods during the contract term that

Contractors should consider when planning staffing resources?

That will be determined by each

Purchasing Entity.

Will Contractors be expected to provide onsite program management support for certain Purchasing Entities, or will remote account management generally satisfy contract requirements?

Contractors are expected to meet the requirements identified in Section 14 of

RFP # 60-00000-26-00092 – Temporary Employment Services State of New Mexico Response to Offerors Questions

Will Purchasing Entities have the option to convert Contingent Workers to permanent employees? If so, will standardized conversion terms or fees apply under the Master Agreement?

See Section 13.B of Attachment B, Revised Scope of Work.

Is there an incumbent Contractor or MSP from whom awarded Contractors may be expected to transition existing contingent workforce operations?

This will be determined by each

Purchasing Entity. Additionally, see

Section 19.B of Attachment B, Revised

Scope of Work.

Can the State provide anticipated assignment durations for temporary personnel (short-term, long-term, project-based, seasonal, etc.)?

This is determined by the Purchasing

Entity. See Section 5.B of Attachment B, Revised Scope of Work.

Are Purchasing Entities expected to utilize the Contractor's proposed

Management System, or should the proposed solution support integration with existing Vendor Management Systems (VMS), ERP, HRIS, or procurement platforms?

This is determined by the Purchasing

Entity.

Does the State anticipate integration with specific enterprise applications such as Workday, SAP, Oracle, PeopleSoft, ServiceNow, or other procurement systems?

This is determined by the Purchasing

Entity.

Can the State provide sample reports or identify preferred reporting formats, frequencies, and key performance indicators expected from the Management

System?

See Section 5.3 of Attachment D, Sample

Master Agreement.

Additionally, see Section 16 of

Will Purchasing Entities require customized dashboards or agency-specific reporting beyond the standard reporting requirements?

See Section 16 of Attachment B, Revised

Scope of Work.

Does the State anticipate that Purchasing Entities may require Contractors to work with incumbent or agency-designated staffing suppliers?

This will be determined by the

Purchasing Entity.

RFP # 60-00000-26-00092 – Temporary Employment Services State of New Mexico Response to Offerors Questions

Are there any expectations or goals regarding utilization of local businesses, small businesses, minority-owned, women-owned, veteran-owned, or disadvantaged business enterprises within the Contractor's sub-vendor network?

This will be determined by the

Purchasing Entity.

Will Contractors be responsible for ongoing monitoring of professional licenses and certifications throughout worker assignments?

Yes. Additionally, see Section 8 D. of

Attachment B, Revised Scope of Work.

Will Contractors have an opportunity to adjust pricing during the Master

Agreement term to account for inflation, statutory wage increases, market conditions, or other significant cost changes?

See Section 6.1 of Attachment D, Sample

Master Agreement.

Will travel, lodging, licensing, certification, relocation, or other reimbursable expenses be negotiated separately at the Participating Entity level?

See sections 12 and 21.A. of Attachment

B, Revised Scope of Work.

Are resumes for the proposed Account Manager and key personnel required as separate proposal attachments, or is the information requested within the technical narrative sufficient?

See No. 1 in Attachment H, Revised

Offeror Response Worksheet.

May Offerors use the same project reference to demonstrate experience across multiple staffing categories where applicable?

Yes.

Will the Lead State request oral presentations, demonstrations, interviews, or

Management System demonstrations during the evaluation process?

See Section IV. C. of Attachment A, RFP

Terms and Conditions.

The RFP requests disclosure regarding Artificial Intelligence usage. Is the State primarily seeking disclosure of AI used in proposal preparation, operational service delivery, candidate sourcing, or all applicable business processes?

All applicable business practices.

Beyond the requirements identified in the Scope of Work, does the State prefer or require specific cybersecurity certifications or frameworks (e.g., SOC

2 Type II, ISO 27001, NIST CSF, or FedRAMP)?

See Section 18. A. of Attachment B, Revised Scope of Work.

Does the Lead State anticipate additional states joining the resulting Master

Agreement beyond those currently identified as Interested States?

This will be determined by the

Purchasing Entity.

RFP # 60-00000-26-00092 – Temporary Employment Services State of New Mexico Response to Offerors Questions

Following award, what is the anticipated implementation timeline for onboarding Participating Entities?

This will be determined by the

Purchasing Entity.

Will Offerors be provided an opportunity to respond to clarification requests or correct minor administrative irregularities during the evaluation process if requested by the Evaluation Committee?

See Section IV. C. of Attachment A, RFP

Terms and Conditions.

Can the State provide the anticipated number of awards expected under each staffing category, or will awards be based solely on evaluation scores?

See Attachment C, Revised Evaluation

Plan.

If an Offeror obtains a New Mexico Resident Business/Contractor Preference

Certificate prior to the proposal submission deadline, will the applicable resident preference be applied provided the certificate is uploaded with the proposal?

New Mexico Preference Certificates are not considered in this RFP. See

Amendment No. 5.

If an Offeror does not currently have a New Mexico CRS (Combined Reporting

System) Tax Identification Number, should "N/A" be entered in the proposal, or is registration with the New Mexico Taxation and Revenue Department required prior to proposal submission?

New Mexico Preference Certificates are not considered in this RFP. See

Amendment No. 5.

If an Offeror has applied for, but not yet received, a New Mexico Resident

Business/Contractor Preference Certificate, may proof of application be submitted, or must the official certificate be issued before the proposal submission deadline to receive the applicable preference?

New Mexico Preference Certificates are not considered in this RFP. See

Amendment No. 5.

Can the State confirm that Offerors without a New Mexico Resident

Business/Contractor or Resident Veterans' Preference Certificate remain fully eligible for award, with the applicable evaluation preference applied only to certified resident Offerors?

New Mexico Preference Certificates are not considered in this RFP. See

Amendment No. 5.

RFP # 60-00000-26-00092 – Temporary Employment Services State of New Mexico Response to Offerors Questions

If an Offeror claims confidentiality for portions of its proposal, may the required redacted versions be uploaded as separate files corresponding to each attachment, as described in the Electronic Submission Requirements?

See Section,B.2.a.ii of Attachment O, Electronic Submission Requirements.

Can the State confirm that each attachment may be uploaded as a separate searchable PDF in accordance with the Electronic Submission Requirements, provided all submission requirements are satisfied?

See Section. B.1.d of Attachment O, Electronic Submission Requirements.

For Attachment J (Proposed Modifications to the Sample Master Agreement), if an Offeror has no proposed modifications, is checking the applicable box sufficient, or is submission of a redlined agreement still required?

If an Offeror has no proposed modifications, checking the applicable box is sufficient. In addition, see Page 1 of Attachment J, Proposed Modification to the Master Agreement.

Can an out-of-state vendor submit a proposal for this solicitation, and is New

Mexico Secretary of State registration required at the time of proposal submission or only after award?

Yes, an out-of-state vendor is eligible to submit a proposal for this solicitation.

Registration with the New Mexico

Secretary of State is only after award.

Is this solicitation open to all qualified bidders, or is any prequalification, local registration, or entity-specific approval required before proposal submission?

This solicitation is open to all qualified bidders. In addition, see Section 4 of

Attachment B, Revised Scope of Work.

Please confirm whether there is an incumbent contractor currently performing these services, and if so, please provide incumbent information such as name, current contract status, and whether the incumbent may re-bid.

Please see NASPO ValuePoint website for the current Master Agreements:

Temporary Employment Services |

NASPO ValuePoint. In addition, see

Section I of RFP Overview.

Is this a re-solicitation of an existing NASPO ValuePoint portfolio, or is it a new procurement?

This is a re-solicitation of a NASPO

ValuePoint Portfolio.

https://www.naspovaluepoint.org/portfolios/temporary-employment-services/ https://www.naspovaluepoint.org/portfolios/temporary-employment-services/

RFP # 60-00000-26-00092 – Temporary Employment Services State of New Mexico Response to Offerors Questions

For Attachment N, are references required from the company only, or may references from key personnel or a combination of company and personnel be used?

Offerors should provide external references. See Page 1 of Attachment N.

Are there any state-specific certifications, licenses, or registrations required at proposal submission for an out-of-state bidder?

See Section IV. A of RFP Overview.

Attachment C states offerors submit one technical proposal regardless of categories. Is the technical proposal scored once overall, or separately per category proposed?

See page 1 of Attachment C, Revised

Evaluation Plan.

Please confirm whether proposed modifications to the Sample Master

Agreement are strongly discouraged but allowed, and whether a redlined copy is mandatory if any modifications are proposed.

See Section IV. E. of Attachment A, RFP

Terms and Conditions.

Please confirm whether Attachment M must be completed and signed even if no campaign contributions were made.

See Section IV. A of RFP Overview.

Please confirm whether any attachment other than Attachments G, H, I, J, L, and M contains mandatory proposal response fields, signatures, or certifications required for responsiveness.

See Attachment C, Revised Evaluation

Plan.

Could you please confirm whether subcontracting is mandatory for this solicitation? If so, are there any specific subcontracting participation requirements or goals that bidders must meet?

See Section 4 of Attachment B, Revised

Scope of Work.

Please confirm whether one consolidated technical proposal is required even if the Offeror is proposing for multiple categories, and whether category-specific details should be included under each Attachment H response section

See Attachment H, Revised Offeror

Response Worksheet.

For the 5-year MSP experience requirement, please confirm whether experience operating as a staffing prime with centralized recruiting, payroll, compliance, and account management qualifies, or whether a formal

VMS/MSP sub-vendor management model is required.

Formal MSP experience is required. See

Attachment B, Revised Scope of Work, Section 4.

RFP # 60-00000-26-00092 – Temporary Employment Services State of New Mexico Response to Offerors Questions

Please confirm whether Offerors must have an existing sub-vendor network at proposal submission, or whether the network may be established and expanded after award / Participating Addendum execution.

See Section 4.B of Attachment B, Revised Scope of Work. However, if awarded, the Contractor must be able to meet all requirements contemplated in the Master Agreement.

Please confirm whether the 20% cap on Contractor/affiliate-provided

Contingent Workers applies immediately upon contract start or only after a

Purchasing Entity begins using multiple sub-vendors.

The terms of the Master Agreement apply upon the effective date of the contract.

Please confirm whether any attachments or exhibits, other than Attachment I

Cost Proposal, may include pricing-related assumptions or examples, or if all pricing references must be strictly limited to Attachment I. The RFP says cost information should not be included in the technical proposal.

See Section B. 2. of Attachment O, Electronic Submission Requirements.

Please confirm whether Attachment N references must cover each category proposed, or whether two strong references for similar MSP/temporary staffing services are sufficient for all proposed categories.

See Attachment N, Revised Organizational Reference Questionnaire.

Please confirm whether Attachment P is optional only and not required for proposal responsiveness, since the RFP states it is optional but also discusses amendment distribution.

See Section IV.A. of RFP Overview.

Please confirm whether completed forms must be uploaded as separate files by attachment, or whether any forms may be combined into one administrative volume. Required submissions are listed separately, and

Attachment I must be separate.

See Section B. 2. Of Attachment O, Electronic Submission Requirements.

Please confirm whether vendors may include additional supporting documents, such as certifications, sample reports, system security documents, and process flowcharts, or whether the proposal should be limited only to the required attachments.

See the instructions in Attachment H, Revised Offeror Response Worksheet.

RFP # 60-00000-26-00092 – Temporary Employment Services State of New Mexico Response to Offerors Questions

Will the State provide additional guidance regarding the pricing evaluation methodology, including the relative weighting of pricing versus technical evaluation factors?

See Stage 3 of Attachment C, Evaluation

Plan.

Please confirm whether Scope of Work Section 21's 'fixed for the life of the

Contract' language on MSP Markup overrides the rate-adjustment process described in Master Agreement Section 6.1.2, i.e., whether markup percentages can ever be adjusted during renewal periods.

See Section 21.A. of Attachment B, Revised Scope of Work.

Should offerors include all applicable costs, including recruiting, onboarding, payroll administration, background screening, and technology fees, within the proposed markup structure?

See Section 21.A. of Attachment B, Revised Scope of Work.

Will pricing remain fixed for the initial contract term, or will there be opportunities for annual pricing adjustments?

See Section 6.1 of Attachment D, Sample

Master Agreement.

Should the proposed Account Manager and key staff be specifically assigned resources, or may Offerors describe representative personnel and roles?

See Section 14 of Attachment B, Revised

Scope of Work.

Should Offerors propose only their supplier markup (inclusive of all overhead, administrative costs, profit, and the NASPO administrative fee), with the Pay

Rate entered separately? Or should the proposed cost represent a fully burdened bill rate, with the Pay Rate excluded only for evaluation purposes?

See Section 21.A. of Attachment B, Revised Scope of Work.

If the answer to the above question is yes, should the Offeror describe the subcontractor's MSP/VMS platform and capabilities within its technical proposal while clearly identifying the Prime Contractor's governance and management responsibilities?

No. See Section 17 of Attachment B, Revised Scope of Work and Attachment

H, Revised Offeror Response Worksheet.

RFP # 60-00000-26-00092 – Temporary Employment Services State of New Mexico Response to Offerors Questions

The RFP requires Offerors to demonstrate a minimum of five (5) years of relevant experience. May this experience requirement be satisfied through the combined qualifications and experience of the Prime Contractor and its subcontractor(s)/teaming partner(s), provided the Prime Contractor retains overall contractual responsibility under the resulting Master Agreement?

No. See Section 4 of Attachment B, Revised Scope of Work.

Will a Prime Contractor be permitted to expand or modify its sub-vendor network after Master Agreement award, subject to the approval process described in the Scope of Work?

See Section 4. C. of Attachment B, Revised Scope of Work.

Is the place of performance expected to be determined at the individual

Purchasing Entity level, rather than at the Master Agreement level?

See Section 5 of Attachment B, Revised

Scope of Work.

Are offerors expected to maintain a physical presence in New Mexico, or is remote account management/recruiting acceptable where the individual

Purchasing Entity order does not require on-site support?

Contractors are expected to meet the requirements identified in Section 14 of

Attachment B, Revised Scope of Work.

For proposal purposes, should offerors describe their ability to support both remote service delivery and on-site/local contingent worker placement as required by each Purchasing Entity?

See the instructions in Attachment H, Revised Offeror Response Worksheet.

See Section 11.H. of Attachment B, Revised Scope of Work.

If a Purchasing Entity requires on-site personnel, will those location-specific requirements be provided at the order/request level?

See Sections 5 and 11.E. of Attachment

B, Revised Scope of Work.

The Cost Proposal fields default to '0' but instructions require a value over

0.00%. Please confirm acceptable format and whether a single markup applies to all worker levels within a category.

See Attachment I, Cost Proposal.

Category Tabs default to: “0.00%” It is the responsibility of the Offeror to insert and submit their proposed % figures in each Category Tab.

RFP # 60-00000-26-00092 – Temporary Employment Services State of New Mexico Response to Offerors Questions

Must both Standard MSP Markup and Payroll Only MSP Markup be completed for each proposed category? Are both values summed for the 'Sum of MSP

Markup' used in cost scoring?

See instructions in Attachment I, Cost

Proposal. Additionally, see Attachment

C, Revised Evaluation Plan.

Can you clarify which cells (Standard + Payroll Only per category?) are summed to compute the value used in the scoring formula? Attachment C references

'Sum of MSP Markup' for cost scoring.

The Offeror’s Standard MSP Markup and

Offeror’s Payroll Only MSP Markup will be used to calculate the Sum of MSP

Markup.

Attachment J indicates offeror-specific modifications are 'strongly discouraged.' Will proposing any redlines negatively affect evaluation scoring or responsiveness determination?

See Section IV. E of Attachment A, RFP

Terms and Conditions.

Attachment K indicates Staff/Personnel Resumes/Bios cannot be marked confidential. How should offerors handle PII (e.g., personal phone numbers, addresses) in key staff resumes?

See Section 1 of Attachment K, Claim of

Business Confidentiality Definitions.

Attachment O imposes a 50MB file limit and prohibits .zip files. Please confirm handling of large files with screenshots and naming conventions for redacted file versions.

See Sections 1.D. and 1.E. of Attachment

O, Electronic Submission Instructions.

Attachment N requires references to submit questionnaires directly. May an offeror submit more than two references, and can additional references earn points beyond 25 per reference (up to 50 total)?

See Stage Two of Attachment C, Revised

RFP Evaluation Plan.

Should the Standard MSP Markup and Payroll Only MSP Markup include all costs other than the Pay Rate, or are there any costs that may be billed separately?

See Section 21.A. of Attachment B, RFP # 60-00000-26-00092 – Temporary Employment Services State of New Mexico Response to Offerors Questions

If certain costs may be billed separately, can you confirm whether that includes background checks, drug screens, health screens, credentialing, licensing, certifications, PPE, training, travel, parking, mileage, or Purchasing Entity-specific requirements?

See Section 21.A. of Attachment B, Revised Scope of Work.

Should the MSP Markup apply to all billable pay components, including regular time, overtime, holiday pay, shift differentials, on-call, call-back, incentives, bonuses, or other premium pay?

See Section 11.K. of Attachment B, Revised Scope of Work.

150 Please confirm how overtime bill rates should be calculated under this contract. See Section 11.K. of Attachment B, Revised Scope of Work.

For cost evaluation purposes, are the Standard MSP Markup and Payroll Only MSP

Markup weighted equally, or will expected usage of each model be considered?

See Attachment C, Revised Evaluation

Plan, Section: Stage 3: Cost Evaluation

How should “direct referral” be defined for Payroll Only pricing? For example, would this include incumbent workers, former employees, retirees, rehires, client-identified candidates, or candidates previously submitted by a Contractor or Sub-vendor?

See Section 5.F. of Attachment B, Revised Scope of Work.

Is Attachment I pricing intended to be the maximum pricing for all future

Participating Addenda, or may pricing be adjusted by Participating Entity, geography, labor category, risk profile, credentialing requirements, or state-specific requirements?

See Section 6.1. of Attachment D, Sample Master Agreement.

If a Participating Addendum requires an additional administrative fee, may the

Contractor adjust pricing to account for that fee?

See Section 5.2.5. of Attachment D, Sample Master Agreement.

Please clarify whether “Pay Rate” means the wage paid to the Contingent Worker, the maximum billable wage component charged to the Purchasing Entity, or another amount.

See Section 2.M. of Attachment B, RFP # 60-00000-26-00092 – Temporary Employment Services State of New Mexico Response to Offerors Questions

How should the applicable BLS occupation and MSA be selected when a position could reasonably fall under more than one occupation or geographic area?

See Sections 3 & 21.C.2. of Attachment

B, Revised Scope of Work.

If BLS data does not reflect current market conditions, hard-to-fill roles, rural locations, urgent needs, or licensed healthcare requirements, what is the process for requesting approval of a higher Pay Rate?

See Section 21.A. of Attachment B, Revised Scope of Work.

If a federal, state, local, union, prevailing wage, SCA, DBA, grant-funded, or Purchasing

Entity-specific wage requirement exceeds the BLS-based Pay Rate, which requirement controls?

See Section 10.A. of Attachment B, Revised Scope of Work.

When the Scope of Work refers to providing compliance for background and reference checks, is the Contractor expected to provide an attestation of completion, or copies of the underlying reports?

See Section B.8.C. of Attachment B, Revised Scope of Work.

When does the SLA clock begin for request acknowledgment, availability notification, and candidate submission? If a request is incomplete or missing required information, does the SLA pause until the missing information is received?

See Section 5.E. of Attachment B, Revised Scope of Work.

Will awarded Contractors be required to transition active Contingent Workers from the current program? If so, will transition timing, worker data, communications, and onboarding requirements be handled at the Participating Addendum level?

This will be determined by each

Purchasing Entity. Additionally, see

Section 19. B. of Attachment B, Revised

Scope of Work.