The file's text, extracted by GovTribe without its formatting.
135 Santilli Highway, Everett, MA 02149 | 781.338.3000 | TTY: N.E.T. Relay (800).439.2370
Performance Measures
Alternate ID #: 27SEPGT1 COMMBUYS Bid #:BD-27-1026-DOE02-DOE01-130975
Agency Staff Use Only (This document will be used to evaluate the performance of each awarded vendor) Performance Contracting: Performance contracting is the process of identifying and measuring the results, outcomes or products obtained from a contract through the use of measurable indicators. All procurements are expected to contain quantifiable and clearly defined performance expectations.
| Program Outcomes |
| Are the results or accomplishments that occur because of the service provided through the contract. |
| Program Outputs |
| Are the quantity of services or work conducted (i.e., the # of participants or the # of training sessions provided). |
| Program Efficiency |
| Examine the cost of an outcome or output (i.e., cost per participant or cost per training session). An efficiency measure makes it possible to begin evaluating “reasonable” costs for the requested service. |
| Program Effectiveness |
| Examine whether the outcomes achieved were worthwhile and contained long-term benefit. Effectiveness measures determine the extent to which the program yielded the desired outcomes. |
| Program Outcomes |
| Measure |
| Goal Percentage per Year of Contract |
| FY27& FY28 |
| FY29 |
| FY30 |
| FY31 |
| FY32 |
| FY33 |
| Improved quality and usability of IDEA Part B data and reporting |
| Quality, accuracy, completeness, and usefulness of vendor products, analyses, recommendations, and services. |
| 100% |
| 100% |
| 100% |
| 100% |
| 100% |
| 100% |
| Improved stakeholder engagement and communication regarding IDEA implementation and outcomes |
| Extent to which vendor activities support Department decision-making, planning, reporting, stakeholder engagement, and continuous improvement efforts. |
| 100% |
| 100% |
| 100% |
| 100% |
| 100% |
| 100% |
| Increased Department capacity to support IDEA compliance, results, and continuous improvement activities |
| Successful completion of contracted activities in accordance with Department priorities, timelines, and requirements. |
| 100% |
| 100% |
| 100% |
| 100% |
| 100% |
| 100% |
| Program Outputs |
| Measure |
| Goal Percentage per Year of Contract |
| FY27& FY28 |
| FY29 |
| FY30 |
| FY31 |
| FY32 |
| FY33 |
| Completion of required deliverables |
| Completion of required deliverables in accordance with contract requirements and Department-established timelines. |
| 100% |
| 100% |
| 100% |
| 100% |
| 100% |
| 100% |
| Data analyses, reports, and stakeholder materials developed |
| Completion of requested work products in accordance with Department specifications and expectations. |
| 100% |
| 100% |
| 100% |
| 100% |
| 100% |
| 100% |
| Technical assistance, stakeholder engagement, and project coordination activities completed |
| Completion of planned activities identified in the contract scope of work and Department-approved work plans. |
| 100% |
| 100% |
| 100% |
| 100% |
| 100% |
| 100% |
| Program Efficiency |
| Measure |
| Goal Percentage per Year of Contract |
| FY27& FY28 |
| FY29 |
| FY30 |
| FY31 |
| FY32 |
| FY33 |
| Timely completion of deliverables |
| Timeliness of deliverables, reports, and assigned activities. |
| 100% |
| 100% |
| 100% |
| 100% |
| 100% |
| 100% |
| Responsiveness to Department requests |
| Timeliness and quality of vendor communication, responsiveness, revisions, and follow-up activities. |
| 100% |
| 100% |
| 100% |
| 100% |
| 100% |
| 100% |
| Efficient project management and vendor coordination |
| Effectiveness of project management, coordination, status reporting, and contract administration activities. |
| 100% |
| 100% |
| 100% |
| 100% |
| 100% |
| 100% |
| Program Effectiveness |
| Measure |
| Goal Percentage per Year of Contract |
| FY27& FY28 |
| FY29 |
| FY30 |
| FY31 |
| FY32 |
| FY33 |
| Deliverables meet Department expectations and support decision-making |
| Extent to which completed deliverables meet Department needs and support implementation of contract objectives. |
| 100% |
| 100% |
| 100% |
| 100% |
| 100% |
| 100% |
| Technical assistance, stakeholder engagement, and continuous improvement activities support Department priorities |
| Value and applicability of vendor recommendations, analyses, technical assistance, and support services. |
| 100% |
| 100% |
| 100% |
| 100% |
| 100% |
| 100% |
| Vendor supports successful completion of federal reporting and General Supervision activities |
| Overall performance in meeting contractual responsibilities, deliverables, and Department expectations. |
| 100% |
| 100% |
| 100% |
| 100% |
| 100% |
| 100% |
image1.gif image2.jpeg