27SEPGT1 - Measures - Final.docx

DOCX document 112 KB Posted

Attached to
27SEPGT1 | Comprehensive Support for IDEA Part B SPP/APR | RFR
Solicitation number
BD-27-1026-DOE02-DOE01-130975
Issued by
Essex County, Massachusetts

About this file

This is a Performance Measures document for a state and local contract opportunity with the Massachusetts Department of Education (SEPP Office) related to Comprehensive Support for IDEA Part B SPP/APR services. The contract, identified as 27SEPGT1 with COMMBUYS Bid #BD-27-1026-DOE02-DOE01-130975, establishes performance expectations across seven modules focused on data collection, analysis and reporting, stakeholder engagement, technical assistance, professional development, continuous improvement, and State Systemic Improvement Plan (SSIP) development and implementation. The contract spans seven fiscal years from FY27 through FY33, with the awarded vendor responsible for delivering measurable results, outcomes, and products related to IDEA Part B data quality and reporting, stakeholder engagement regarding IDEA implementation, and increased Department capacity for compliance and continuous improvement activities.

The performance measures document outlines four categories of evaluation criteria: Program Outcomes, Program Outputs, Program Efficiency, and Program Effectiveness, each with specific measures and goals. All performance metrics maintain a 100% goal percentage across each fiscal year of the contract term. Key performance indicators include completion of required deliverables per contract requirements and Department-established timelines, development of data analyses, reports and stakeholder materials, completion of technical assistance and stakeholder engagement activities, timely completion of deliverables and responsiveness to Department requests, and overall vendor support for federal reporting and General Supervision activities. This contract is covered under World Trade Organization (WTO) provisions and represents a comprehensive, multi-year engagement requiring consistent vendor performance and accountability throughout the entire contract period.

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IT RFR Required Specifications.doc DOC document
DESE Required Language 10-2025.docx DOCX document
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135 Santilli Highway, Everett, MA 02149 | 781.338.3000 | TTY: N.E.T. Relay (800).439.2370

Performance Measures

Alternate ID #: 27SEPGT1 COMMBUYS Bid #:BD-27-1026-DOE02-DOE01-130975

Agency Staff Use Only (This document will be used to evaluate the performance of each awarded vendor) Performance Contracting: Performance contracting is the process of identifying and measuring the results, outcomes or products obtained from a contract through the use of measurable indicators. All procurements are expected to contain quantifiable and clearly defined performance expectations.

Program Outcomes
Are the results or accomplishments that occur because of the service provided through the contract.
Program Outputs
Are the quantity of services or work conducted (i.e., the # of participants or the # of training sessions provided).
Program Efficiency
Examine the cost of an outcome or output (i.e., cost per participant or cost per training session). An efficiency measure makes it possible to begin evaluating “reasonable” costs for the requested service.
Program Effectiveness
Examine whether the outcomes achieved were worthwhile and contained long-term benefit. Effectiveness measures determine the extent to which the program yielded the desired outcomes.
Program Outcomes
Measure
Goal Percentage per Year of Contract
FY27& FY28
FY29
FY30
FY31
FY32
FY33
Improved quality and usability of IDEA Part B data and reporting
Quality, accuracy, completeness, and usefulness of vendor products, analyses, recommendations, and services.
100%
100%
100%
100%
100%
100%
Improved stakeholder engagement and communication regarding IDEA implementation and outcomes
Extent to which vendor activities support Department decision-making, planning, reporting, stakeholder engagement, and continuous improvement efforts.
100%
100%
100%
100%
100%
100%
Increased Department capacity to support IDEA compliance, results, and continuous improvement activities
Successful completion of contracted activities in accordance with Department priorities, timelines, and requirements.
100%
100%
100%
100%
100%
100%
Program Outputs
Measure
Goal Percentage per Year of Contract
FY27& FY28
FY29
FY30
FY31
FY32
FY33
Completion of required deliverables
Completion of required deliverables in accordance with contract requirements and Department-established timelines.
100%
100%
100%
100%
100%
100%
Data analyses, reports, and stakeholder materials developed
Completion of requested work products in accordance with Department specifications and expectations.
100%
100%
100%
100%
100%
100%
Technical assistance, stakeholder engagement, and project coordination activities completed
Completion of planned activities identified in the contract scope of work and Department-approved work plans.
100%
100%
100%
100%
100%
100%
Program Efficiency
Measure
Goal Percentage per Year of Contract
FY27& FY28
FY29
FY30
FY31
FY32
FY33
Timely completion of deliverables
Timeliness of deliverables, reports, and assigned activities.
100%
100%
100%
100%
100%
100%
Responsiveness to Department requests
Timeliness and quality of vendor communication, responsiveness, revisions, and follow-up activities.
100%
100%
100%
100%
100%
100%
Efficient project management and vendor coordination
Effectiveness of project management, coordination, status reporting, and contract administration activities.
100%
100%
100%
100%
100%
100%
Program Effectiveness
Measure
Goal Percentage per Year of Contract
FY27& FY28
FY29
FY30
FY31
FY32
FY33
Deliverables meet Department expectations and support decision-making
Extent to which completed deliverables meet Department needs and support implementation of contract objectives.
100%
100%
100%
100%
100%
100%
Technical assistance, stakeholder engagement, and continuous improvement activities support Department priorities
Value and applicability of vendor recommendations, analyses, technical assistance, and support services.
100%
100%
100%
100%
100%
100%
Vendor supports successful completion of federal reporting and General Supervision activities
Overall performance in meeting contractual responsibilities, deliverables, and Department expectations.
100%
100%
100%
100%
100%
100%

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