25-1962T_25-324IM%2c_ITB_Janitorial_Svc%2c_Knoxville_Specs.pdf
PDF 33 KB Posted
- Solicitation number
- Event 34101-13648
- Issued by
- Knox County, Tennessee
About this file
This document is a Scope of Work for janitorial services at the Goodwill Industries-Knoxville facility, detailing a contract for complete cleaning services. The contractor, Goodwill Industries-Knoxville, Inc., will provide janitorial services two days per week (Tuesday and Thursday) from 9:00 A.M. – 12:00 P.M., with comprehensive cleaning activities including carpet cleaning, hard surface floor stripping and waxing, and window cleaning (both inside and outside) twice annually. The scope also covers parking lot and grounds maintenance, with Goodwill responsible for furnishing all equipment, supplies, and labor to meet customer specifications.
The contract includes extensive warranty provisions, with the warranty period defined as the greater of the contract term or any standard warranty offered by the contractor. The contractor warrants that all services will be performed in a professional manner by qualified individuals, conforming to industry standards. If any defects are identified during the warranty period, the contractor is obligated to correct them at no additional charge. The contract emphasizes the contractor's responsibility to provide high-quality services, with provisions for re-providing services or refunding fees if performance does not meet the specified standards. The contractor must supervise its employees and ensure all service requirements are met as specified in the contract and its associated Exhibit A.
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Text version
A. SCOPE:
A.1. The Contractor shall provide all goods or services and deliverables as required, described, and detailed below and shall meet all service and delivery timelines as specified by this Contract.
A.2. The Contractor shall provide complete janitorial services two (2) days a week, Tuesday and Thursday, from 9:00 A.M. – 12:00 P.M. Services include, but are not limited to, carpet cleaning twice annually; hard surface floors stripped and waxed twice annually; and windows cleaned inside & outside twice annually; parking lot and grounds. Goodwill Industries-Knoxville, Inc. provides this service and will furnish all equipment, supplies and labor in order to meet customer specifications. The contractor is responsible for supervision of contractor employees, and for performing service requirements and specifications at the frequency specified as further described in Exhibit A.
A.3. Warranty. Contractor represents and warrants that the term of the warranty
(“Warranty Period”) shall be the greater of the Term of this Contract or any other warranty generally offered by Contractor, its suppliers, or manufacturers to customers of its goods or services. The goods or services provided under this
Contract shall conform to the terms and conditions of this Contract throughout the Warranty Period. Any nonconformance of the goods or services to the terms and conditions of this Contract shall constitute a “Defect” and shall be considered “Defective.” If Contractor receives notice of a Defect during the
Warranty Period, then Contractor shall correct the Defect, at no additional charge.
Contractor represents and warrants that the State is authorized to possess and use all equipment, materials, software, and deliverables provided under this Contract.
Contractor represents and warrants that all goods or services provided under this
Contract shall be provided in a timely and professional manner, by qualified and skilled individuals, and in conformity with standards generally accepted in
Contractor’s industry. If Contractor fails to provide the goods or services as warranted, then Contractor will re-provide the goods or services at no additional charge. If Contractor is unable or unwilling to re-provide the goods or services as warranted, then the State shall be entitled to recover the fees paid to Contractor for the Defective goods or services. Any exercise of the State’s rights under this Section shall not prejudice the State’s rights to seek any other remedies available under this
Contract or applicable law.
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