2107 Attachment 5 Prof Svcs.docx

This is Attachment 5 of a Request for Proposals (RFP) issued by Kenosha County, Wisconsin for a cashiering solution and related implementation services. The County seeks experienced proposers to provide a comprehensive cashiering system that includes cashier stations, an online payment portal, receipt printers, and payment gateway services. The proposed solution must integrate with the County's existing Microsoft Dynamics 365 SaaS ERP platform. The County is open to all technology deployment strategies, including on-premise, hosted, or SaaS options. The RFP evaluation will consider multiple factors related to the implementation and ongoing support of the selected solution.

This attachment, titled "Professional Services Proposer Background Description," establishes mandatory submission requirements for all responding firms to demonstrate their qualifications and relevant experience. Proposers must provide detailed information including company history, years of experience with community development implementation, descriptions of current and recent projects, current client base metrics (implementation clients, upgrade clients, ongoing support clients), and consulting team composition and tenure. Additionally, proposers are required to submit a consulting team experience matrix for all key project team members proposed for the County's project, detailing their past experience across relevant clients and projects. These requirements enable the County to evaluate the technical competency, organizational capacity, and personnel qualifications of potential service providers before contract award.