12_Att_11_Supplier_Bidding_Guide_v2.7.pdf

Sourcing Event ID 11697 October 02, 2026 PWP-690 (4-26); Attachment 11 Supplier Bidding Guide

ATTACHMENT 11

SUPPLIER PUBLIC EVENT GUIDE

(As a Supplier)

(ISSUED AS A SEPARATE PDF FILE)

City and County of San Francisco

A Step by Step Guide to Bidding as a Supplier

Version 2.7

City Partner Job Aid Bidding as a Supplier

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Topic

Purpose of this Article

To provide step-by-step directions to help Suppliers view and bid on Bid Opportunities

Audience Suppliers

Author Michael West and Jessica Sierra

Version / Update Time

2.7 /05.09.2024

Search Terms View, Bid, Supplier, “Approved Supplier”, “Fully Compliant”, “Bid Opportunity”, “Bid Opportunities”, “Bid Advertisement”, “Bid Advertisements”, “Sourcing Event”, “Sourcing Events”, “Request for Information”, “Requests for Information”, RFI, RFIs, Events, Partner Request

Related Content

Outline See outline in the job aid

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TABLE OF CONTENTS

Table of Contents

Purpose and Description

Topic 1: Bidding on Public Events

Topic 2: Bidding on Private Events

Topic 3: Editing or Completing a Bid

Topic 4: DocuSigning a Contract

PURPOSE AND DESCRIPTION

Purpose

This document provides steps and information to help businesses that have already become Fully Compliant Suppliers to bid on City Bid Opportunities on the SF City Partner website.

If you are unsure if your business is a Bidder or a Supplier, then you should contact User Support at

415.944.2442 for assistance.

Key Background Information

There are three different types of Bid Opportunities that you may see listed including Bid Advertisements, Sourcing Events, and Requests for Information (RFIs). This job aid addresses all three types of Bid Opportunities.

• A Bid Advertisements is an event that is entered into our system for advertisement purposes only, with any interested bidders having to submit their bids outside of the SF City Partner website.

o For all Bid Advertisements, bidders are expected to submit/post their bids outside of the SF City

Partner website. Directions for where you should submit your bid will be included on the Bid Advertisement details.

o The Event Name for all Bid Advertisements start with “EXT” (for “External” events).

• A Sourcing Event is created when the City wishes to purchase goods or services through the SF City

Partner website. Sourcing Events can range from simple Requests for Quote, which tend to be more price-focused events, to much more complex Requests for Proposals, where the City is looking to award a large project, such as Construction projects, that will take into account a Supplier’s qualifications and experience as part of the award process.

Version 2.7 Page 4 of 41 o For all Sourcing Events, bidders are expected to post their bids directly in our system via the SF City Partner website.

o The Names for all Sourcing Events will start with a 3-letter department code (not “EXT”) and have a Format listed of “Sell”.

• A Request for Information (RFI) is a special type of Sourcing Event that may be used to gather information before issuing a full Sourcing Event. An RFI may be used to pre-qualify bidders who will then be invited to bid on a Private Sourcing Event (one that will not be open for the general public to view or bid on). An RFI may also be used when the City does not know specifically how it wants to address a problem and is looking for bidders to provide suggestions on how they would resolve this problem as part of their proposal.

o For all RFIs, bidders are expected to post their bids/proposals in our system via the SF City Partner website.

o The Names for all RFIs will start with a 3-letter department code (not “EXT”) and have a Format listed of “RFI”.

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TOPIC 1: BIDDING ON PUBLIC EVENTS

Bid Opportunities in our system can be created as either Public or Private Events (or both). A Public Event is one that is posted in the system for anyone to view and bid on, while a Private Event is one where a pre-selected group of Bidders/Suppliers is asked to view and bid on the item(s). The following directions are for bidding on Public Events.

Step Action

1. Once you have logged in to the SF City Partner website at https://sfcitypartner.sfgov.org, you will land on the main Workcenter page. From here, click on the View Opportunities menu item.

https://sfcitypartner.sfgov.org/

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2. You will then be taken to the View Events and Place Bids page. This page has been pre-set to only show Sourcing Events with End Dates starting on your current date. To get a fuller view of all the Public Events that are in the system, click on the “Advanced” button.

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3. This page will now display all the Search Criteria that you can use to filter your search of the Public Events posted on the SF City Partner website. Mark down the search criteria that you want and click the Search button to see the Public Bid Opportunities that match your criteria.

• Department: You can use this pull-down menu to narrow your search down to Public Events from an individual City Department.

• Start Date: The Start Date represents the date when business entities can start bidding on an event. If you are consistently looking through the City’s bid opportunities, we would recommend using the “From” and “Through” fields here to help you identify new listings. For example, if you search for City events on a weekly basis, you could use the Start Date fields to search for Public Events that began within the past week.

• End Date: The End Date represents the date when bidding on the Public Event ends. Please note that the “From” field for End Date will be pre-populated with today’s event. To find information on events that have already ended, you will need to change the “From” and “Through” fields here to bookend a timeframe in the past.

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4. Please note that there are three different types of Bid Opportunities that you may see listed.

• A Bid Advertisements is an event that is entered into our system for advertisement purposes only, with any interested bidders having to submit their bids outside of the SF City Partner website.

o For all Bid Advertisements, bidders are expected to submit/post their bids outside of the SF

City Partner website. Directions for where you should submit your bid will be included in the Bid Advertisement details.

o The Event Name for all Bid Advertisements start with “EXT” (for “External” events).

• A Sourcing Event is created when the City wishes to purchase goods or services through the SF

City Partner website. Sourcing Events can range from simple Requests for Quote, which tend to be more price-focused events, to much more complex Requests for Proposals, where the City is looking to award a large project, such as Construction projects, that will take into account a bidder’s qualifications and experience as part of the award process.

o For all Sourcing Events, bidders are expected to post their bids directly in our system via the

SF City Partner website.

o The Names for all Sourcing Events will start with a 3-letter department code (not “EXT”) and have a Format listed of “Sell”.

• A Request for Information (RFI) is a special type of Sourcing Event that may be used to gather information before issuing a full Sourcing Event. An RFI may be used to pre-qualify bidders who will then be invited to bid on a Private Sourcing Event (one that will not be open for the general public to view or bid on). An RFI may also be used when the City does not know specifically how it wants to address a problem and is looking for bidders to provide suggestions on how they would resolve this problem as part of their proposal.

o For all RFIs, bidders are expected to post their bids/proposals in our system via the SF City

Partner website.

o The Names for all RFIs will start with a 3-letter department code (not “EXT”) and have a

Format listed of “RFI”.

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5. On the View Events and Place Bid page, click on the specific event that you want to view. This will bring you to the Event Details page for that specific Bid Opportunity.

Please note: If you are looking at a Bid Advertisement [the Event Name begins with “EXT”], then you will not be entering a bid through the SF City Partner website. Instead, you will find directions on how you should submit your bid in the Details section of this post. Because of this, we have removed the Accept Invitation on this page for Bid Advertisements. In addition, the Place Bid button for Bid Advertisements will not bring you to a page to enter a bid but will instead display a message instructing you to look in the Details section on this page for directions on how you should submit your bid.

Because you will need to submit your bid outside of the SF City Partner website for any Bid Advertisement, the directions in this section for Bid Advertisements ends at Step #7.

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6. Key Event details on this page are as follows:

• See Attachments. This hyperlink allows you to view documents that have been attached for this event. The documents in this section are “Header Level” attachments (as opposed to “Line Item” attachments, which are noted in Step #12 and 12a).

• Contact Information. This information allows you to identify and contact the Event Administrator for this event.

• Details. This section will provide broad information on this Bid Opportunity. Please read this section carefully for key details/instructions on this event.

• Payment Terms. This section shows additional information for bidding on this event. For Sourcing Events and RFIs, the My Bids field in this section will show how many bids you have submitted for this event. If you started to submit a bid and then clicked the Save for Later button, you will be able to click on the number in this field to return to the screen needed to complete your bid.

• Requirements: This section shows the Line Items that are being sourced in this Event.

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7. If you are looking to find a Prime Contractor or Subcontractor to partner with on your bid, then the following buttons will help you to advertise this on our website:

• Find Partner. Use this button if you want to advertise that you are looking for either a Prime Contractor or Subcontractor to partner with on this Bid Opportunity. Clicking this button will bring you to an online form that you will need to fill in and submit. Your advertisement for this specific Bid Opportunity will then be viewable via the View Partner Requests button on this page. A fuller list of all Partner Requests for all active Bid Opportunities in our system is also viewable via the View Partner Requests hyperlink at the top of the page.

• View Partner Requests. Use this button to view advertisements by Bidders/Suppliers who are looking to find a partner for this specific Bid Opportunity. A fuller list of all Partner Requests for all active Bid Opportunities in our system is also viewable via the View Partner Requests hyperlink at the top of the page.

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8. Once you have reviewed the details on this page and find that you are interested in bidding on this event, then you should click the following buttons as explained below:

• Accept Invitation. If you are looking at a Sourcing Event or Request for Information listing, then you should click the Accept Invitation button to notify the Event Administrator that you plan on bidding on this event. We highly recommend using this notification as this indication of interest will allow the Event Administrator to keep you apprised of any changes or other developments on this Event. [As noted previously on Step #5, if you are looking at a Bid Advertisement, you will not see an Accept Invitation button. Instead, you are expected to read the Details for this event for directions on how you will need to submit your bid.]

• Place Bid. If you are looking at a Sourcing Event or Request for Information listing, then you should click this button when you are ready to bid on this Event. [As noted above, if you are looking at a Bid Advertisement, then clicking this button will simply cause a notification to appear directing you to read the Details for this event for directions on where you will need to submit your bid.]

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9. If you are looking at a Sourcing Event or RFI, click the Place Bid button when you are ready to bid on your event. A pop-up will ask if you want the bid quantity defaulted for each line item to equal the requested quantity. Click Yes or No.

10. You will next land on the main bidding page for your event. In the top part of this page, click on the Comments and Attachments link to add comments and attachments related to your entire Sourcing Event/RFI. There are multiple areas on this page that allow you to view or upload comments and attachments to this event. While this section is for comments and attachments related to your entire Sourcing Event/RFI (aka “Header” attachments), the comments and attachments icon in the “Answer General Event Questions” and “Enter Line Bid Responses” sections (see Steps #11 and #12/12a) are for comments and attachments related to specific questions or Line Items.

Please note that the contact information for this Bid Opportunity’s Event Administrator is found on this page, which will allow you to contact him/her/them if you have questions/comments on this event.

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11. If there are “Bid Factor” questions on your event, you will see them listed next. These “Bid Factor” questions are basically just questions or data requests that need to be answered/provided as part of your bid. Respond to all questions/data requests in this section. Click on the “Add Comments or Attachments” hyperlink, which should be available for each question, to upload any documents or provide further clarification to your answer(s). If there are no required questions, this section may not show on this page.

12. Further down you will see the Enter Line Bid Responses section for your event. Enter your bid(s) in the Unit Bid Price field(s). The bubble icon on the far right of each line is a comment box, which will allow you to enter comments and attachments related to that Line Item.

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12a Clicking on the “Bid” hyperlink for a given Line Item will bring you to the screen shown below, which shows details specific to just that one Line Item. Please note that the fields/buttons on this page are only for this specific Line Item. Click the Return button to return to the main bidding page.

• Comments and Attachments is for comments and attachments specific to this Line Item.

• Your Unit Bid Price field is for your bid for this Line Item.

• View will display ship-to information (if provided by the Event Administrator).

• Return will bring you back to the previous page.

• Validate will confirm that you have entered values in all required fields on this page.

• Save for Later allows you to save your work so that you can finish your bid later.

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13. At the bottom of your main bidding page will be the following buttons.

• Validate: This button is used to help make sure your bid is complete by checking that you have answered all the required questions and that you have entered bids on each required line.

• Save for Later: If you’ve entered information but are not yet ready to submit your bid, you can use the Save for Later button. If you use this feature, you will then need to follow the steps outlined in Topic 3: Editing a Bid in this job aid to finish your bid.

• Submit Bid: Use this button when you are ready to submit your bid.

14. Click the “Submit Bid” button. You should see a confirmation that your bid has been successfully submitted. From here, you can either click “Event List” to return to the listing of Bid Opportunities or Print to print out a copy of your submitted bid.

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TOPIC 2: BIDDING ON PRIVATE EVENTS

Bid Opportunities in our system can be created as either Public or Private Events (or both). A Public Event is one that is posted in the system for anyone to view and bid on, while a Private Event is one where a pre-selected group of Bidders/Suppliers is asked to view and bid on the item(s). The following directions are for bidding on Private Events.

Step Action

1. Once you have logged in to the SF City Partner website at https://sfcitypartner.sfgov.org, you will land on the main Workcenter page. From here, click on the View Activity menu item.

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2. This will bring you to the Event Activity search page. Click on the “Events Invited To” hyperlink to see a list of Bid Opportunities that you have been invited to bid on. Click on the event you want to view.

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3. Please note that there are three different types of Bid Opportunities that you may see listed.

• A Bid Advertisements is an event that is entered into our system for advertisement purposes only, with any interested bidders having to submit their bids outside of the SF City Partner website.

o For all Bid Advertisements, bidders are expected to submit/post their bids outside of the SF

City Partner website. Directions for where you should submit your bid will be included on the Bid Advertisement details.

o The Event Name for all Bid Advertisements start with “EXT” (for “External” events).

• A Sourcing Event is created when the City wishes to purchase goods or services through the SF

City Partner website. Sourcing Events can range from simple Requests for Quote, which tend to be more price-focused events, to much more complex Requests for Proposals, where the City is looking to award a large project, such as Construction projects, that will take into account a bidder’s qualifications and experience as part of the award process.

o For all Sourcing Events, bidders are expected to post their bids directly in our system via the

SF City Partner website.

o The Names for all Sourcing Events will start with a 3-letter department code (not “EXT”) and have a Format listed of “Sell”.

• A Request for Information (RFI) is a special type of Sourcing Event that may be used to gather information before issuing a full Sourcing Event. An RFI may be used to pre-qualify bidders who will then be invited to bid on a Private Sourcing Event (one that will not be open for the general public to view or bid on). An RFI may also be used when the City does not know specifically how it wants to address a problem and is looking for bidders to provide suggestions on how they would resolve this problem as part of their proposal.

o For all RFIs, bidders are expected to post their bids/proposals in our system via the SF City

Partner website.

o The Names for all RFIs will start with a 3-letter department code (not “EXT”) and have a

Format listed of “RFI”.

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4. The Event Details page is the main information page for your Bid Opportunity.

Please note: If you are looking at a Bid Advertisement [the Event Name begins with “EXT”], then you will not be entering a bid through the SF City Partner website. Instead, you will find directions on how you should submit your bid in the Details section of this post. Because of this, we have removed the Accept Invitation on this page for Bid Advertisements. In addition, the Place Bid button for Bid Advertisements will not bring you to a page to enter a bid but will instead display a message instructing you to look in the Details section on this page for directions on how you should submit your bid.

Because you will need to submit your bid outside of the SF City Partner website for any Bid Advertisement, the directions in this section for Bid Advertisements ends at Step #6.

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5. Key Event details on this page are as follows:

• See Attachments. This hyperlink allows you to view documents that have been attached for this event. The documents in this section are “Header Level” attachments (as opposed to “Line Item” attachments, which are noted in Step #11 and 11a).

• Contact Information. This information allows you to identify and contact the Event Administrator for this event.

• Details. This section will provide broad information on this Bid Opportunity. Please read this section carefully for key details/instructions on this event.

• Payment Terms. This section shows additional information for bidding on this event. For Sourcing Events and RFIs, the My Bids field in this section will show how many bids you have submitted for this event. If you started to submit a bid and then clicked the Save for Later button, you will be able to click on the number in this field to return to the screen needed to complete your bid.

• Requirements: This section shows the Line Items that are being sourced in this Event.

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6. If you are looking to find a Prime Contractor or Subcontractor to partner with on your bid, then the following buttons will help you to advertise this on our website:

• Find Partner. Use this button if you want to advertise that you are looking for either a Prime Contractor or Subcontractor to partner with on this Bid Opportunity. Clicking this button will bring you to an online form that you will need to fill in and submit. Your advertisement for this specific Bid Opportunity will then be viewable via the View Partner Requests button on this page. A fuller list of all Partner Requests for all active Bid Opportunities in our system is also viewable via the View Partner Requests hyperlink at the top of the page.

• View Partner Requests. Use this button to view advertisements by Bidders/Suppliers who are looking to find a partner for this specific Bid Opportunity. A fuller list of all Partner Requests for all active Bid Opportunities in our system is also viewable via the View Partner Requests hyperlink at the top of the page.

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7. Once you have reviewed the details on this page and find that you are interested in bidding on this event, then you should click the following buttons as explained below:

• Accept Invitation. If you are looking at a Sourcing Event or Request for Information listing, then you should click the Accept Invitation button to notify the Event Administrator that you plan on bidding on this event. We highly recommend using this notification as this indication of interest will allow the Event Administrator to keep you apprised of any changes or other developments on this Event. [As noted previously on Step #4, if you are looking at a Bid Advertisement, you will not see an Accept Invitation button. Instead, you are expected to read the Details for this event for directions on how you will need to submit your bid.]

• Place Bid. If you are looking at a Sourcing Event or Request for Information listing, then you should click this button when you are ready to bid on this Event. [As noted above, if you are looking at a Bid Advertisement, then clicking this button will simply cause a notification to appear directing you to read the Details for this event for directions on where you will need to submit your bid.]

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8. If you are looking at a Sourcing Event or RFI, click the Place Bid button when you are ready to bid on your event. A pop-up will ask if you want the bid quantity defaulted for each line item to equal the requested quantity. Click Yes or No.

9. You will next land on the main bidding page for your event. In the top part of this page, click on the Comments and Attachments link to add comments and attachments related to your entire Sourcing Event/RFI. There are multiple areas on this page that allow you to view or upload comments and attachments to this event. While this section is for comments and attachments related to your entire Sourcing Event/RFI (aka “Header” attachments), the comments and attachments icon in the “Answer General Event Questions” and “Enter Line Bid Responses” sections (see Steps #10 and #11/11a) are for comments and attachments related to that specific question or Line Item.

Please note that the contact information for this event’s Sourcing Event Administrator is found on this

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10. If there are “Bid Factor” questions on your event, you will see them next listed. These “Bid Factor” questions are basically just questions or data requests that need to be answered/provided as part of your bid. Respond to all questions/data requests in this section. Click on the “Add Comments or Attachments” hyperlink, which should be available for each question, to upload any documents or provide further clarification to your answer(s). If there are no required questions, this section may not

11. Further down you will see the Enter Line Bid Responses section for your event. Enter your bid(s) in the Unit Bid Price field(s). The bubble icon on the far right of each line is a comment box, which will allow you to enter comments and attachments related to that Line Item.

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11a Clicking on the “Bid” hyperlink for a given Line Item will bring you to the screen shown below, which shows details specific to just that one Line Item. Please note that the fields/buttons on this page are only for this specific Line Item. Click the Return button to return to the main bidding page.

• Comments and Attachments is for comments and attachments specific to this Line Item.

• Your Unit Bid Price field is for your bid for this Line Item.

• View will display ship-to information (if provided by the Event Administrator).

• Return will bring you back to the previous page.

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12. At the bottom of your main bidding page will be the following buttons.

• Validate: This button is used to help make sure your bid is complete by checking that you have answered all the required questions and that you have entered bids on each required line.

• Save for Later: If you’ve entered information but are not yet ready to submit your bid, you can use the Save for Later button. If you use this feature, you will then need to follow the steps outlined in Topic 3: Editing a Bid in this job aid to finish your bid.

• Submit Bid: Use this button when you are ready to submit your bid.

13. Click the “Submit Bid” button. You should see a confirmation that your bid has been successfully submitted. From here, you can either click “Event List” to return to the listing of Bid Opportunities or

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TOPIC 3: EDITING OR COMPLETING A BID

This section only applies to Sourcing Events and Requests for Information (RFIs), where you would have entered your bid directly into our system via the SF City Partner website. Bids for Bid Advertisements [events whose Event Name begins with “EXT”] are submitted outside of the SF City Partner website, and you would accordingly need to reach out to the Event Administrator for that individual event for instructions on how to edit your bid.

After you have already submitted your bid on a Sourcing Event/RFI, you can still edit your bid as long as the bidding window is still open and the Sourcing Event Administrator set up the event to allow edits. The following directions explain how you can edit your bid. These directions can also be used to go back to a bid that you saved for later so that you can complete and submit your bid.

Step Action

1. Once you have logged in to the SF City Partner website at https://sfcitypartner.sfgov.org, you will land on the main Workcenter page. From here, click on the View Activity menu item.

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2. This will bring you to the Event Activity search page. Click on the “Event Bid On” link to see the Sourcing Events/RFIs on which you’ve previously bid.

Find the event for which you want to edit your bid and click on the icon on the far-right side of that event’s listing. It is imperative that you click on this icon as clicking elsewhere on the Sourcing Event/RFI will bring you to the wrong section of the system.

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3. You will then see more info show for your event. Click the View Details button.

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4. You will land on the main bidding page for your event. In the top part of this page, click on the Comments and Attachments link to add comments and attachments related to your entire Sourcing Event/RFI. There are multiple areas on this page that allow you to view or upload comments and attachments to this event. While this section is for comments and attachments related to your entire Sourcing Event/RFI (aka “Header” attachments), the comments and attachments icon in the “Answer General Event Questions” and “Enter Line Bid Responses” sections (see Steps #5 and #6/6a) are for comments and attachments related to specific questions or Line Items.

Please note that the contact information for this event’s Sourcing Event Administrator is found on this

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5. If there are “Bid Factor” questions on your event, you will see them next listed. These “Bid Factor” questions are basically just questions or data requests that need to be answered/provided as part of your bid. Edit your answers to these questions/data requests as needed. Click on the “Add Comments or Attachments” hyperlink, which should be available for each question, to upload any documents or provide further clarification to your answer(s). If there are no required questions, this section may not

6. Further down you will see the Enter Line Bid Responses section for your event. Edit your bid(s) in the Unit Bid Price field(s) as needed. The bubble icon on the far right of each line is a comment box, which will allow you to enter comments and attachments related to that Line Item.

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6a Clicking on the “Bid” hyperlink for a given Line Item will bring you to the screen shown below, which shows details specific to just that one Line Item. Please note that the fields/buttons on this page are only for this specific Line Item. Click the Return button to return to the main bidding page.

• Comments and Attachments is for comments and attachments specific to this Line Item.

• Your Unit Bid Price field is for your bid for this Line Item.

• View will display ship-to information (if provided by the event administrator).

• Return will bring you back to the previous page.

7. At the bottom of your main bidding page, click Validate to make sure your bid is complete and then click Submit Bid when you are ready to submit your bid.

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8. After you’ve clicked Submit Bid, you should see a confirmation that your bid has been successfully submitted. From here, you can either click “Event List” to return to the listing of Bid Opportunities or

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TOPIC 4: DOCUSIGNING A CONTRACT

Our system uses DocuSign to electronically sign Contracts. Following are steps to explain this process.

Step Action

1. The City is increasingly shifting to an all-electronic approach for its Contracts, with Contracts being signed electronically through DocuSign. If your Contract is being completed electronically, you will receive an email from DocuSign indicating that you have a document (a Contract) to review and sign.

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2. In this email, click the “Review Document” button. This will launch a Web browser and bring you to the DocuSign page where the Contract is located. You do not need to have a DocuSign account in order to electronically sign a document (although you will need to have a DocuSign account if you wish to upload your own personalized signature or save the Contract to your own DocuSign account).

3. On this page, mark the “I agree to use electronic records and signatures” checkbox (shown above).

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4. Next, click the “Continue” button.

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5. This will then bring you to the page where you can start the signature process. Click on the “Start” button.

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6. Click the “Sign” button (underneath the “Required – Sign Here” box).

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7. The “Adopt Your Signature” pop-up window shown below will then appear. Make any changes you want on make here and click the “Adopt and Sign” button.

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8. Your signature should now show on the Contract. Click the “Finish” button to complete the eSignature process.