10-A. Bonfire Instructions Procurement Portal.pdf

PDF 118 KB Posted

Attached to
On-Call Sustainability Services
Solicitation number
269-2026-121
Issued by
Mecklenburg County, Charlotte City, North Carolina

About this file

This document contains procurement portal instructions for the City of Charlotte. It outlines the procedures vendors must follow when submitting responses to City solicitations through the Bonfire platform. All solicitation questions must be submitted electronically through the Vendor Discussions section on the procurement portal at https://charlottenc.bonfirehub.com. Vendors are required to upload, submit, and finalize all submissions prior to the Project's posted due date, with the City strongly recommending that vendors begin the uploading process at least one week before the deadline to ensure sufficient time for completion. The portal can be accessed using Microsoft Edge, Google Chrome, or Mozilla Firefox, with Javascript and browser cookies enabled to ensure proper functionality.

For technical support with the Bonfire platform, vendors should consult Bonfire's help forum at https://vendorsupport.gobonfire.com/hc/en-us or contact the Bonfire support team at Support@GoBonfire.com or by phone at 1-800-354-8010. The City of Charlotte also provides a five-minute training video to assist vendors with vendor registration and submission procedures on the Bonfire platform. This document does not address specific contract terms, pricing, project scopes, or award details, as it is limited to procedural guidance for portal access and submission requirements.

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CITY OF CHARLOTTE PROCUREMENT PORTAL INSTRUCTIONS

QUESTIONS

All solicitation questions must be submitted electronically to https://charlottenc.bonfirehub.com through the Vendor Discussions section under the respective Project.

SUBMISSION INSTRUCTIONS

All submissions must be submitted electronically via the Procurement Portal https://charlottenc.bonfirehub.com/opportunities, under the respective Project.

Your submission must be uploaded, submitted, and finalized prior to the Project’s posted due date. The City strongly recommends allowing sufficient time to complete this process (ideally a week prior to the deadline) to begin the uploading process and to finalize your submission. Uploading large documents may take time, depending on the size of the file(s) and your Internet connection speed.

BROWSERS

The Bonfire portal can be accessed using Microsoft Edge, Google Chrome, or Mozilla Firefox. Javascript must be enabled. Browser cookies must be enabled.

SUPPORT

For technical questions, visit Bonfire’s help forum at https://vendorsupport.gobonfire.com/hc/en-us

Contact the Bonfire support team at Support@GoBonfire.com or by calling 1-800-354-8010.

To get started with Bonfire, watch this five-minute training video:

Vendor Registration and Submission [VIDEO] – Bonfire Vendor Support (gobonfire.com) https://charlottenc.bonfirehub.com/ https://charlottenc.bonfirehub.com/opportunities https://vendorsupport.gobonfire.com/hc/en-us mailto:Support@GoBonfire.com https://vendorsupport.gobonfire.com/hc/en-us/articles/6796500613655-Vendor-Registration-and-Submission-VIDEO-

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