1-Attachment 6 - Key Personnel .pdf

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Attached to
Master Agreement AZ|CTR074231
Contract number
CTR074231
Issued by
Arizona

About this file

This document is a Request for Proposal (RFP) No. BPM006379 from the Arizona Department of Environmental Quality (ADEQ) for Capacity Development/Technical Assistance to Small Public Drinking Water Systems. The solicitation involves Rural Community Assistance Corporation (RCAC), a nonprofit organization providing technical, managerial, and financial assistance to small water and wastewater systems. The key personnel forms detail nine staff members located across Arizona, California, and New Mexico who will be involved in delivering services.

The proposed services include providing technical assistance, conducting utility financial reviews, performing rate studies, developing revenue projections, and supporting small disadvantaged community water and wastewater systems to improve their operational capabilities. The key personnel represent various roles including a Director of Environmental Services, Regional Managers, Small Utility Consultants, a Utility Financial Consultant, and a Contract Manager. Their proposed time dedication ranges from 5% to 75% of their work, with staff levels categorized as Principal, Project Manager, and Technician I/II. The team collectively brings extensive experience in water and wastewater system management, regulatory compliance, financial planning, and capacity building for rural and Indigenous communities.

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Request for Proposal

Solicitation No. BPM006379

Capacity Development/Technical Assistance to Small Public Drinking Water Systems

Arizona Department of Environmental Quality (ADEQ)

1110 W. Washington Street Phoenix, AZ 85007

Solicitation Attachment – Key Personnel | Revision No. 1 | Revised 11-22

Attachment 6 – Key Personnel

Answer all questions thoroughly in the spaces provided. Include a Key Personnel form (limit of one page) for each key personnel. Complete this form in full for each proposed key personnel to be involved in performing the services, carrying out the work. It is essential that the Contractor is capable of providing adequate staff of experienced certified/qualified personnel, capable of providing the services to be performed under this contract. If there are more than ten (10) Key Personnel, please utilize the same form for each additional Personnel by making copies of this page as needed.

1 Name: Alicia Marshall Job title: Director, Environmental Services

Location of Staff (local or out of state): Alameda, CA

Staff Level of Services per Pricing Sheet: Principal

Length of employment with the company: 3 months Length of time in current role: 3 months

Proposed percentage of overall time to be dedicated to the Services: 5 %

If applicable, length of time in related experience with large local, state or federal government agencies.

Alicia has 19 years of experience working on water and sanitation with global funders and agencies.

N/A

Proposed position with regard to the Services: Principal

Proposed primary responsibilities with regard to the Services: Strategic direction and Contract oversight

Describe experience in performing Services similar to those that are to be assigned:

As RCAC's Director of Environmental Services, Ms. Marshall oversees a department of more than 100 employees and is responsible for managing the related people, programs, policies, and budget. Ms. Marshall specializes in managing partnerships with and securing funding from diverse stakeholders in water and sanitation. Since 2005, she has worked to deliver safe drinking water and sanitation to communities worldwide with organizations such as the Clinton Global Initiative (CGI), the World Health Organization, and the Water Institute.

Before joining RCAC, Ms. Marshall worked with or for seven stakeholder groups including rural Indigenous communities, nonprofit organizations, multi-lateral agencies, private sector companies, civil society organizations, academic institutions, and foundations.

During her work with these groups, she also secured grants and managed partnerships with more than 100 companies, organizations, and foundations. After directing projects in the field, she specialized in designing and leading water and sanitation projects that create lasting impacts for rural and Indigenous communities. These included a $188 million portfolio of 15 large-scale partnerships for the CGI. Ms. Marshall also spent many years conducting research with global leaders analyzing rural water projects that failed or succeeded to learn best practices for implementing projects with lasting results.

List job-related certifications, training, and education:

MBA, Nonprofit Management - University of California, Berkeley MS, Environmental Science - University of Washington, Seattle, WA BA, Public Health - University of California, Berkeley, CA

Arizona Department of Environmental Quality (ADEQ)

2 Name: Pablo Figueroa Job title: Assistant Director, Community and Environmental Services

Location of Staff (local or out of state): San Luis, AZ

Staff Level of Services per Pricing Sheet: Principal

Length of employment with the company: 11 years Length of time in current role: 2 years

Proposed percentage of overall time to be dedicated to the Services: 5% If applicable, length of time in related experience with large local, state or federal government agencies: 15 years

Proposed position with regard to the Services: Regional Manager

Proposed primary responsibilities with regard to the Services: Regional resource allocation, compliance, and contract management

Describe experience in performing Services similar to those that are to be assigned:

Pablo Figueroa joined RCAC in 2013. With extensive experience in water and wastewater treatment operations and maintenance, he manages operations in Arizona, New Mexico, Nevada, and Hawaii and ensures contract deliverables are met for a portfolio totaling over $9 million annually. Mr. Figueroa also provides technical assistance and conducts operator certification workshops focusing on operator math and treatment, and he previously served as an RCAC Tribal Circuit Rider providing technical assistance and training to Tribal water system operators and utility administrators.

Before joining RCAC, Mr. Figueroa worked for GHD Environmental Services Inc. in its contract operations and maintenance (O & M) group. His responsibilities included project implementation, execution of deliverables, and the establishment of robust operational procedures. Mr. Figueroa holds all four Arizona Grade IV water and wastewater certifications and has operated reverse osmosis drinking water plants and direct filtration plants. In wastewater, he has experience with sequence batch reactor (SBR) plants, membrane bio reactor (MBR) plants and various configurations of extended aeration activated sludge plants with denitrification.

List job-related certifications, training, and education:

Bachelor of Science, General Biology - Arizona State University, Tempe, AZ Associate of Arts, General Education - Arizona Western College, Yuma, AZ Arizona Grade IV Water Treatment Plant Operator certification Arizona Grade IV Water Distribution System Operator certification Arizona Grade IV Wastewater Collections System Operator certification Arizona Grade IV Wastewater Treatment Plant Operator certification Six Sigma Green Belt

Arizona Department of Environmental Quality (ADEQ)

3 Name: Ramón Lucero Job title: Regional Field Manager

Location of Staff (local or out of state): Santa Fe, NM

Staff Level of Services per Pricing Sheet: Project Manager

Length of employment with the company: 4.5 years Length of time in current role: 4.5 years

Proposed percentage of overall time to be dedicated to the Services: 35 % If applicable, length of time in related experience with large local, state or federal government agencies: 30 years

Proposed position with regard to the Services: ADEQ’s Liaison and Program Manager

Proposed primary responsibilities with regard to the Services:

Ramon will act as the ADEQ/RCAC liaison and will communicate with ADEQ to understand their expectations and convey those expectations to the RCAC Team. Ramon will ensure that each project meets ADEQ’s expectations and that deliverables are completed on time.

Describe experience in performing Services similar to those that are to be assigned:

Ramon Lucero joined RCAC in 2020. He supervises, supports, and coordinates field staff and their activities in Arizona and New Mexico; manages relationships with funders; and conducts outreach to philanthropic partners and state and federal agencies to maintain positive working relationships. His responsibilities include working with the Grants and Contracts Administration (GCA) department and other regional managers to optimize service delivery and program growth and provide quality control and oversight of activities.

Mr. Lucero has more than 30 years of experience managing the funding, planning, design, implementation, and operation and management of water and wastewater system infrastructure improvement projects for municipalities and rural communities in the state of New Mexico.

List job-related certifications, training, and education:

Previous Certified Water Operator Regional Water Utility Board Member for 27 years

Arizona Department of Environmental Quality (ADEQ)

4 Name: Mario Casillas Job title: Assistant Field Manager

Location of Staff (local or out of state): Phoenix, AZ

Staff Level of Services per Pricing Sheet: Technician II

Length of employment with the company: 4 years Length of time in current role: 4 years

Proposed percentage of overall time to be dedicated to the Services: 15% If applicable, length of time in related experience with large local, state or federal government agencies: 11 years

Proposed position with regard to the Services:

Assistant Field Manager

Proposed primary responsibilities with regard to the Services: Perform Technical Assistance related to utilities technical, managerial and financial needs.

Describe experience in performing Services similar to those that are to be assigned:

Mr. Casillas joined RCAC in February 2020. He provides technical, managerial, and financial (TMF) assistance to small, disadvantaged community water and wastewater systems so that they can operate sustainably and deliver quality services to the communities served. Mr. Casillas works closely with rural residents and local leaders to assist them in the development and management of water, wastewater, or solid waste systems, and prepares and delivers classroom and individual trainings as needed to build the capacity of local partners.

Mr. Casillas has been on the Tribal Circuit Rider team since November of 2022 and the assistant manager of the team since November 2023. In this role he has provided direct technical assistance to Tribal operators along the three states that border the Lower Colorado River. In this capacity Mr. Casillas has helped these operators provide their communities with safe drinking water while increasing the technical, managerial, and financial capacity of the Tribes he serves. Mr. Casillas has worked with many shareholders, including, EPA, HIS, & ITCA to provide solutions to the many challenges facing Tribal operators.

Before joining RCAC, Mr. Casillas spent seven years in the Water Quality Division of Arizona’s Department of Environmental Quality (ADEQ). As a rules specialist, he helped public water systems (PWS) with their monitoring and reporting requirements. In 2015, he moved into the inspection and compliance unit and performed hundreds of inspections to ensure regulatory compliance. Subsequently, his work focused on standardizing the inspection process, developing tools to assist PWS with their compliance requirements, and developing and conducting trainings.

List job-related certifications, training, and education:

Bachelor of Science, Environmental Science - Northern Arizona University Associate of Arts, Liberal Studies - Chandler/Gilbert Community College Arizona Grade I Drinking Water Distribution Operator certification, 2013 Arizona Grade I Wastewater Collections Operator certification, 2014 Arizona Grade II Drinking Water Treatment Operator certification, 2014 Lean Six Sigma certification

Arizona Department of Environmental Quality (ADEQ)

5 Name: Allison Jermain Job title: Small Utility Consultant

Location of Staff (local or out of state): Corona de Tucson, AZ

Staff Level of Services per Pricing Sheet: Technician I

Length of employment with the company: 3 years Length of time in current role: 3 years

Proposed percentage of overall time to be dedicated to the Services: 75 % If applicable, length of time in related experience with large local, state or federal government agencies: 3 years

Proposed position with regard to the Services: Small Utility Consultant

Proposed primary responsibilities with regard to the Services: Perform Technical Assistance related to utilities technical, managerial and financial needs.

Describe experience in performing Services similar to those that are to be assigned:

Allison Jermain joined RCAC in 2021. Ms. Jermain provides assistance to public water systems with regulatory compliance with the Arizona Department of Environmental Quality, Arizona Department of Water Resources, and Arizona Corporation Commission.

She also provides assistance to public water systems with navigating funding applications and options. More recently, her work has shifted to financial capacity building to ensure the sustainability of water systems and their eligibility for funding, including assistance with bookkeeping and asset management planning.

Ms. Jermain has more than five years of experience coordinating and fulfilling the deliverables of environmental grant-funded projects in both research and non-profit settings. Combining her background in both social and environmental research, she has worked on several on-the-ground projects to survey and interview diverse communities to better understand their perceptions of natural resources and resource use. For seven years, she ran a freelance scientific and technical editing, translating, and writing business, gaining experience in customer service and client relations.

List job-related certifications, training, and education:

Bachelor of Arts, Anthropology - University of California, San Diego Master of Science, Natural Resource Management - The Ecology Institute, Xalapa, Veracruz, Mexico

Arizona Department of Environmental Quality (ADEQ)

6 Name: Raul Vazquez Job title: Small Utility Consultant

Location of Staff (local or out of state): San Luis, AZ

Staff Level of Services per Pricing Sheet: Technician I

Length of employment with the company: 5 years Length of time in current role: 5 years

Proposed percentage of overall time to be dedicated to the Services: 35% If applicable, length of time in related experience with large local, state or federal government agencies: 5 years

Proposed position with regard to the Services:

Small Utility Consultant

Proposed primary responsibilities with regard to the Services: Perform Technical Assistance related to utilities technical, managerial and financial needs.

Describe experience in performing Services similar to those that are to be assigned:

Raul Vazquez joined RCAC in 2019. He provides TMF assistance to small, disadvantaged community water and wastewater systems and Colonias so that they can operate sustainably and deliver quality services to the communities served. He also facilitates discussions for utilities considering partnerships and consolidation with other systems.

Before joining RCAC, Mr. Vazquez was a program service evaluator for the State of Arizona’s Department of Economic Security where he provided technical assistance, job development, Equal Employment Opportunity Commission complaint assistance, and housing inspections for migrant seasonal farmworkers.

List job-related certifications, training, and education:

Course work - University of Central Missouri Course work - Arizona Western College

Arizona Department of Environmental Quality (ADEQ)

7 Name: Dale Luna Job title: Small Utility Consultant

Location of Staff (local or out of state): Kayenta, AZ

Staff Level of Services per Pricing Sheet: Technician I

Length of employment with the company: 1 years Length of time in current role: 1 years

Proposed percentage of overall time to be dedicated to the Services: 75 % If applicable, length of time in related experience with large local, state or federal government agencies: 31 years

Proposed position with regard to the Services: Small Utility Consultant

Proposed primary responsibilities with regard to the Services: Perform Technical Assistance related to utilities technical, managerial and financial needs.

Describe experience in performing Services similar to those that are to be assigned:

Dale Luna joined RCAC in 2023. As a Small Utility Consultant I, Mr. Luna provides technical, managerial, and financial (TMF) assistance to small, disadvantaged community water and wastewater systems so they can operate sustainably and deliver quality services to the communities served. He works closely with rural residents and local leaders to assist them to develop and manage water, wastewater, or solid waste systems. Mr. Luna also prepares and delivers classroom and individual trainings as needed to build the capacity of local partners.

Prior to joining RCAC, Mr. Luna worked for the Navajo Tribal Utility Authority for more than 31 years in a variety of positions, including District Manager, Field Superintendent and Project Coordinator. As a District Manager, he supervised and managed a multi-utility district office comprising of administrative and field staff in the construction, operation, and maintenance of utility services to residential, commercial, and industrial customers. As a Field Superintendent, Mr. Luna supervised and managed the day-to-day activities of all field operations and staff at a major district office to ensure safe and reliable delivery of utility services. As a Project Coordinator, he supervised and managed the planning, designing, and construction of individual water and wastewater facilities to individual homes using federal funds administered by the Indian Health Service. Mr. Luna also served as a Civil Engineering Technician for the U.S. Indian Health Service where he assisted project engineers with the planning, designing, and construction of water and wastewater facilities under the Public Law 86-121 program.

List job-related certifications, training, and education:

Courses in math, economics, and business - Northland Pioneer College, Kayenta, AZ Courses in algebra, physics, English, chemistry, and history - Mesa Community College, Mesa, AZ

Arizona Department of Environmental Quality (ADEQ)

8 Name: Karl Pennock Job title: Utility Financial Consultant

Location of Staff (local or out of state): Las Cruces, NM

Staff Level of Services per Pricing Sheet: Technician II

Length of employment with the company: 7 years Length of time in current role: 7 years

Proposed percentage of overall time to be dedicated to the Services: 15 % If applicable, length of time in related experience with large local, state or federal government agencies: 20 years

Proposed position with regard to the Services: Utility Financial Consultant

Proposed primary responsibilities with regard to the Services:

Conduct utility financial reviews, perform rate studies, develop five-year revenue projections and budgets.

Describe experience in performing Services similar to those that are to be assigned:

Karl Pennock joined RCAC in 2017. He provides technical assistance to rural water and wastewater utilities in New Mexico. He also assists small utilities to obtain funding for critical infrastructure improvements, and to build system capacity through asset management, sustainable utility rates, water audits, and loss control programs. In addition, Mr. Pennock provides training to small water systems on an assortment of topics including asset management, basic board duties and responsibilities, and financial management.

Before joining RCAC, Mr. Pennock served as a capacity development specialist with the New Mexico Environment Department, coordinating management of the state’s Drinking Water Revolving Loan Fund, and working with communities to obtain needed funding. His previous experience includes positions as an environmental scientist with Energy Northwest, a large public utility in Washington State, and as a quality assurance manager for the Carlsbad Environmental Monitoring and Research Center in southeastern New Mexico.

List job-related certifications, training, and education:

M.B.A., New Mexico State University, Las Cruces, NM M.S., Industrial Engineering, New Mexico State University, Las Cruces, NM B.S., Crop and Soil Science, New Mexico State University, Las Cruces, NM

Arizona Department of Environmental Quality (ADEQ)

9 Name: Eric Cohen Job title: Contract Manager

Location of Staff (local or out of state): Sacramento, CA

Staff Level of Services per Pricing Sheet: Project Manager

Length of employment with the company: 2 years Length of time in current role: 2 years

Proposed percentage of overall time to be dedicated to the Services: 20% If applicable, length of time in related experience with large local, state or federal government agencies: 2 years

Proposed position with regard to the Services: Contract Manager

Proposed primary responsibilities with regard to the Services: Contract and Project management

Describe experience in performing Services similar to those that are to be assigned:

Eric Cohen joined RCAC in 2022. As a Contract Manager within the Community and Environmental Services team, he manages a $9 million portfolio of grants and contracts to ensure all deliverables are met on time and within budget. Other responsibilities include managing regional resource allocation, preparing programmatic reports to funders, managing subrecipient and partner relationships, and working with Regional Field Managers to build relationships with philanthropic partners and state and federal agencies.

Mr. Cohen’s previous experience includes fifteen years in the financial industry as a financial analyst, and more than a decade in the social sector supporting nonprofits and social enterprises in various capacities, across diverse issue areas in the US and abroad, centered on organizations with BIPOC leadership serving communities facing oppression.

List job-related certifications, training, and education:

Bachelor of Business Administration, UMASS Amherst, Amherst, MA.

Nonprofit Executive Leadership program, Lilly School of Philanthropy, Indiana U Grants Management, American Grant Writers Association Public Procurement, National Association State Procurement Officials

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