SP DHS HR FY27 Online Training Materials

National Tek Services, Inc. was awarded an Open Market Small Purchase contract by the Illinois Department of Human Services (IDHS) Contract Obligation organization on October 2, 2026, with a completion date of June 30, 2027. The contract amount is $3,603.00 and covers the procurement of customizable online training materials consisting of 39 full-length courses and 6 mini-courses. Each full course is priced at $85 per unit, while each mini-course is priced at $48 per unit. The training material packages are designed to be fully customizable, instantly downloadable, and editable for IDHS branding purposes.

The deliverables include comprehensive training content featuring hands-on activities and exercises incorporating current training models. Each package is to contain trainer guides suitable for both novice and experienced facilitators, high-impact slide decks with engaging visuals, and comprehensive participant workbooks with integrated activities. The training topics span professional development areas including administrative skills, communication, customer service, sales, leadership, and retail operations, along with specialized mini-courses in business writing, sales questioning, and customer service techniques. All work product created under this contract becomes the exclusive property of the State of Illinois, with performance governed by Illinois state procurement regulations and standard terms and conditions applicable to state contracts.