Media monitoring platform with database of journalist, etc..

International Cloud Business Inc has been awarded an Open Market Small Purchase contract by the Illinois Secretary of State, Communications Office (COMM350) for an all-inclusive software platform supporting media relations, public relations, and marketing functions. The contract, identified as 27-350SOS-COMM3-P-100949, was awarded on August 22, 2026, with a contract value of $52,253.52 for the initial term (August 22, 2026, through June 30, 2028) at a unit price of $33,225.63. The award includes one optional one-year renewal period (July 1, 2028, through June 30, 2029) valued at $19,027.89, for a total cumulative value of $52,253.52 across both periods.

The software platform delivers comprehensive media relations capabilities including a reporter database with social listening features, custom press release template creation, reporter list management with filtering by coverage topics and geographic location, and press release distribution with scheduling functionality. Additional deliverables include analytics for open rates and broadcast coverage, real-time news clip alerts, media mention compilation, and tagging and analytics functionality. The solution must meet stringent security requirements including Single Sign-On (SSO) support, Service Organization Control (SOC) 2 Type II certification, United States-based data residency, regular security updates, and audit logging. The vendor is obligated to provide 24/7 user support and staff training, with artificial intelligence features subject to disable capabilities pending the Secretary of State's artificial intelligence policy development and guarantees that internal State data files are not shared with external artificial intelligence systems.