Device Asset Management & Tracking

The Cleveland Metropolitan School District (CMSD) has issued a Request for Proposal (RFP-21426) for a comprehensive Device Asset Management & Tracking solution covering approximately 110 instructional sites with 7,500 staff and 33,000 students. The procurement seeks a cross-platform technology solution capable of managing, tracking, bricking, and encrypting devices across Windows, ChromeOS, MacOS, iOS, Android, and interactive display platforms. Key deliverables include real-time device tracking, comprehensive asset management, remote bricking capabilities, end-to-end encryption, and white-glove service with 24/7 support and same-day response times. The RFP requires 99.999% system uptime and mandates that implementation must ensure minimal network disruption, with maximum allowable downtime of four hours during business or school hours. Proposal responses are due by September 5, 2025 at 12:00 pm, with questions accepted until August 15, 2025. The initial contract term will run from October 1, 2025 through September 28, 2028, with potential two one-year renewals extending possible service through September 30, 2030.

The procurement includes a Diversity Business Enterprise (DBE) program with a 20% participation goal for supply contracts, indicating preferences for diverse vendor participation. The project is funded through local funds and the Federal Cybersecurity Pilot Program, which requires vendors to demonstrate compliance with current cybersecurity eligibility requirements. Vendors must provide flexible, scalable solutions that can integrate with existing network infrastructure while meeting stringent security and operational standards. Although specific budget ranges are not explicitly detailed, the comprehensive nature of the RFP suggests a significant technological investment for device management across the school district's extensive technology ecosystem. The successful respondent will be expected to work closely with CMSD staff to understand current and future network security needs, with a focus on comprehensive device tracking, management, and security solutions that can adapt to the district's evolving technological landscape.