S201--Glass Restoration and Cleaning

STATEMENT OF WORK

WINDOW & ATRIUM CLEANING SERVICES

JOHN D. DINGELL VA MEDICAL CENTER (JDDVAMC), DETROIT, MI

The John D. Dingell VAMC Environmental Management Service has a requirement for Window Cleaning of the Main Campus building located at 4646 John R St., Detroit, Michigan 48201.

The campus building has 3 sections; Blue, Yellow and Red.

The Blue section has 7 stories of windows

The Yellow section has five (5) stories of windows

The Red section has five (5) stories of windows

Between the three sections, there are approximately 556 exterior windows and 1 atrium skylight approximately 300 ft. x 50 ft. which require professional cleaning.

Each section of the building has five (5) stories of interior atrium windows.

The first-floor entrances/exits included are the Emergency Department entrance/exit doors and windows

Blue building main entrance/exit and breezeway

Blue garage has five (5) stories with rounded glass and glass doors on each level

Yellow section main entrance/exit has five (5) doors on the exterior wall and a full glass interior wall

The section includes three separate entrances/exits to the exterior of the building and an internal glass wall.

The Red garage has 5 stories of curved glass with glass doors on each level

Atrium cleaning will include:

Cleaning the glass block chapel from top to bottom for the interior and exterior

Cleaning of the wooden roof chapel to include polishing.

Glass roof over the Starbucks building in the atrium

Dusting and cleaning the three (3) other interior roof tops leaving everything free of dust, dirt, and debris

SITE INSPECTION:

A mandatory site walkthrough meeting will be held. Bidders must attend for this walkthrough for consideration. The meeting will be held at the John D. Dingell VAMC. Bidders will check in at the front desk and be escorted throughout the facility to get an accurate idea of the scope of this requirement. Individuals with disabilities who require special accommodations, auxiliary aids, or services to attend shall contact the Contract Specialist at least 3 days in advance to arrange special accommodations.

Before submitting a bid, each bidder shall make all investigations and examinations necessary to ascertain all site conditions and requirements effecting the full performance of the contract and to verify any representations made by the Environmental Management Service upon which the bidder will rely. If the bidder receives an award as a result of its bid submission, failure to have made such investigations and examinations will in no way relieve the bidder from their obligation to comply with the resulting contract. No plea of ignorance of any conditions and/or requirements will be accepted as a basis for any claim for equitable adjustment by contractor.

GENERAL REQUIREMENTS:

The contractor shall furnish all necessary labor, equipment, tools, and materials for cleaning all windows and glass doors within the JDDVAMC listed in these specifications. Washing of windows and glass doors shall be for both inside and outside surfaces and are expected to be left clean, free of discoloration, streaks, dust, stains, or other condition beyond the natural color of the glass. Glass is clean when all window surfaces are without streaks, film, deposits, stains and have a uniform bright appearance, without any dirt, dust, hard water stains, calcium, rust, lime scale or other deposits on glass and frames, inside and outside the facility. All glass must be streak free. Windows shall be cleaned in such a manner as to cause a minimum amount of inconvenience and/or disturbance to building occupants. Work shall be subject to inspection and approval of the Contracting Officer Representative (COR).

SCOPE OF WORK:

Glass washing shall be done with clean water and necessary equipment and supplies to remove all dirt, grease, or stains, and shall be left dry. The use of ammonia or other cleaning agents shall be allowed in solution with the water, but only such materials will be allowed that are not injurious to painted, varnished, or building surfaces. All work shall be done in a workmanlike manner. Premises in the vicinity of the work shall be left clean. Cleaning of the windows includes cleaning of the window ledges, frames, and sills. Which will be left free of dirt, debris, stains, and smudges. Windowsills, ledges, and frames shall be left clean and dry. Vendor is to clean excess cleaning solution off window ledge and sills and building surfaces.

All external and internal atrium Window cleaning shall be completed prior to moving onto the next section of the building, the contractor shall finish all glass in the building with no absences from the job unless due to weather. Exterior and Interior windows shall be completed no later than 30 days from start of the first cleaning.

All exterior aluminum trim/flashing surrounding windows and structural glass in curtain walls shall be cleaned with an approved solution, necessary to remove all dirt, grease, or stains, that is not injurious to the finish, and an approved sealant applied. No leaching or streaking will be allowed on any surfaces including surrounding painted, varnished, or other non-window surfaces.

Atrium Glass Chapel shall be cleaned on a semi-annual basis using the all above listed standards.

FREQUENCY OF SERVICES BASE + 1 OPTION:

Entrance and Garage door entrance cleaning shall be done bi-weekly after normal business hours for the facility. This includes the interior of all garage entrances within the Blue and Red building garages from the lower levels up to level 5; the breezeways; lobby glass; and glass doors. (26 cleanings annually)

Exterior Window and Atrium Skylight Cleaning shall be completed within 15 days of the initial contract award, then in October and April during the period of performance (3 cleanings annually)

Interior Atrium Windows shall be cleaned quarterly during the following months:

August, November, February, and May (4 annually)

The glass chapel shall be cleaned semi-annually once November before the Thanksgiving Holiday and once in February (2 annually)

Interior building rooftops shall be cleaned on a semiannual basis in November and February during the period of performance (2 annually)

PERSONNEL:

QUALIFYING EXPERIENCE REQUIREMENTS: The Company shall have experience in managing and performing a window cleaning program as described in this statement of work for at least 24 months during the past three years. This experience must have been gained as a result of the company being regularly engaged in the business of providing commercial Highrise and atrium cleaning services in the state of Michigan.

The contractor shall ensure all employees are qualified to perform the requirements of the contract. The contractor shall not employ persons for work on this contract if such employee is identified to the contractor by the Contracting officer or Contracting Officer Representative (COR) as a potential threat to the health, safety, security, general well-being, or operational mission of the facility and its population.

The ability to read, understand and discuss safety and environmental warnings are an integral part of the contract.

All workers on-site must be able to understand, read, write, and speak English.

The contractor shall be responsible for ensuring that all employees receive training appropriate for work in a production setting and for maintaining patient privacy PRIOR to beginning work at the JDDVAMC.

A daily huddle shall be conducted for all company staff that work at the JDDVAMC. This huddle will cover the work promised for the day, safety and defects found. The results of these huddles will be collected and submitted to the COR at the end of each working day.

At all times when work is being conducted the contractor shall have a site supervisor and enough safety staff to ensure safe operations. The site supervisor shall be the day to day point of contact for the COR.

SECRUITY:

The VA will conduct background investigations which are commensurate with a position s risk or sensitivity level. Contract personnel are subject to the same investigative requirements as regular VA appointees and employees.

The level of background investigation commensurate with the required level of access is National Agency Check with Written Inquiries (NACI) which includes a check of Federal Bureau of Investigation (FBI) fingerprint files, with written inquires to former employers and supervisors, references, and schools attended by the person under investigation.

The contractor shall bear the expense of obtaining background investigations. At this time, the current estimated cost of such investigations are as follows: *Low Risk Local and State Background checks $250-$1,500.00 *The services under this contract have been rate Low Risk Level .

The contractor shall prescreen all personnel to ensure they have no felony convictions within the past 10 years.

If a background investigation has been completed and is still valid, the investigation must be validated by the Health Revenue Center (HRC) and accepted by the Office of Personnel Management (OPM).

New contract personnel must complete and submit the background investigation documents prior to the date of appointment or at least within fourteen (14) calendar days of appointment. If the required documentation is not received with in the stated time frame, the Administrative/Human Resources (HR) liaison and facility Information Security Officer (ISO) will be notified. The contractor, when notified of an unfavorable determination by the Government shall withdraw the employee from consideration from working under the contract.

Failure to comply with the contractor personnel security requirements may result in termination of the contract for default.