Rockwell Automation PLC Software Licenses, Hardware Support, and TechConnect Support Renewal
Closed Solicitation Posted
- Solicitation number
- SLAC_368076_Rockwell_Automation_PLC_Software_Licenses
- Agency
-
Office of Science
Department of Energy
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 513210 Software Publishers
- PSC
- AJ12 General Science And Technology R&D Services; General Science And Technology; Applied Research
- Place of performance
- Menlo Park, California 94025, United States
- Points of contact
-
- Cheryl Stafford choucheryl19@slac.stanford.edu
Notice details come from SAM.gov. Updated .
About this opportunity
SLAC National Accelerator Laboratory, operated by Stanford University for the Department of Energy, is soliciting renewal quotes for Rockwell Automation PLC software licenses, hardware support, and TechConnect support, with quotations due September 21. This is a subcontract procurement, not a direct federal procurement; while not subject to the Federal Acquisition Regulations, it incorporates certain federal laws, executive orders, and regulations as required by DOE contract terms.
Place of performance is Menlo Park, California. The NAICS code is 513210, Software Publishers; the PSC code is AJ12, General Science and Technology R&D Services.
Technical evaluation criteria include 24/7 Monday-through-Sunday support channel response; escalation pathways with dedicated conference bridges or on-demand Product Analysis Reports for repeating controller hardware failures; authorized caller allocation for unique registered engineers or technicians; knowledge base gating with unlocked access to restricted Rockwell Support Center resources including technotes, error code manuals, and diagnostic firmware files; backward compatibility matrix enabling seamless maintenance and debugging of legacy automation deployments across older firmware lines and concurrent RSLogix 5000 / Studio 5000 versions; firmware access rights permitting continuous downloads of major and minor firmware revisions; and operating system roadmaps with software validation alignment.
Offerors must submit a Buy American Act Certification, certifying domestic or non-domestic source status for each end product and disclosing estimated foreign content percentages (within plus or minus 5 percent acceptable accuracy). For proposals exceeding $100,000, offerors must certify compliance with toxic chemical release reporting requirements under EPCRA and the Pollution Prevention Act, and confirm they have not provided or accepted kickbacks. Export control representations regarding Trigger List Items, USML/ITAR defense articles, and Dual Use Items are required. The contract incorporates fixed-price commercial supplies and services terms with net 30 payment upon acceptance, forty-five day rejection notice periods, and Stanford University cybersecurity requirements including third-party certification for moderate or high-risk data access and thirty-day data destruction obligations.
Notice text
SLAC National Accelerator Laboratory is operated by Stanford University for the Department of Energy. As a management and operating contractor, subcontracts awarded by the Laboratory are not Federal procurements, and are not directly subject to the Federal Acquisition Regulations in 48 CFR. Nonetheless, certain Federal laws, Executive Orders, and regulations may affect our DOE approved purchasing system, as required by statute, regulation, or contract terms and conditions.
Please review the quote and provide your best and final offer for both price and lead-time.
The following has been attached for you to complete and review:
- (BAA) Buy American Act Certification
- Representations & Certifications Rider
- Confirm Attached SLAC Terms are accepted: Fixed_Price_Commercial_Supplies_and_Services_Subcontract_Article X_Cyber_IT
The follow has been attached for you to complete and review:
Requested for Quote:
Please provide a price and lead time quotation by 9/21/2026.
Technical Evaluation Factors Listed Below:
- Support Channel Response: 24/7 Monday-Sunday phone support.
- Escalation Pathways: Technical readiness to provide dedicated conference bridges or on-demand Product Analysis Reports (PAR/RCFA) for repeating controller hardware failures.
- Authorized Caller Allocation: The total number of unique internal registered engineers or technicians allowed to open and escalate tickets.
- Knowledge Base Gating: Level of unlocked access to restricted Rockwell Support Center technotes, error code manuals, and hardware diagnostic firmware files.
- Backward Compatibility Matrix: Software eligibility to seamlessly maintain and debug legacy automation project deployments across older firmware lines, including running multiple versions of RSLogix 5000 / Studio 5000 concurrently.
- Firmware Access Rights: Verification that the contract permits continuous downloads of major and minor firmware revisions required to resolve hardware bugs.
- Operating System Roadmaps: Software validation alignment with active corporate IT environments, including compatibility of newer FactoryTalk suites with current Windows Server or Windows 11 updates.
- Processor Inventory Audit: Cross-referencing current hardware with an Installed Base Evaluation (IBE) to eliminate fees for offline, decommissioned, or legacy hardware, including phased-out SLC 500 lines.
- Product Family Alignment: Mapping technical support agreements strictly against the unique product lines operating at SLAC, including separation of standard ControlLogix arrays from niche Information or Process systems.
- Component Security Standards: Verification that updated software maintains or expands upon strict hardware security baselines, such as IEC 62443-4-2 certifications for ControlLogix/CompactLogix lines.
- Patching and Vulnerability Schedules: Frequency and distribution mechanism of hotfixes, firmware patches, and security advisories through the official Rockwell Download Center.
Required item(s) are listed below:
AB 9800-DC8AUTOE - Automation 51-75, 8x5 Product Support (PLC hardware support)
Quantity: 1 EA
AB 9800-DC8LEHDWA - Legacy Hardware 1-5, 8x5 Product Support (legacy PLC hardware support)
Quantity: 1 EA
AB TECHCONNECT SUPPORT 9800REINSTATE1 - TechConnect Support Reinstatement Fee
Quantity: 1 EA
AB 9324M-RLDT41 - Studio 5000 Legacy Perpetual, including Rockwell Automation software maintenance and support renewal
Quantity: 1 EA
AB 9324M-RSL500T41 - RSLogix 500 Standard Edition Perpetual with 8x5 Support, including software maintenance and support renewal for legacy controllers
Quantity: 1 EA
Quote is for software licenses, maintenance, and technical support only; no on-site services permitted.
Source selection will be based on Lowest Priced Method and best Lead-Time.
Please provide a price and lead time quotation by 9/21/2026.
Send quote to Cheryl.stafford@slac.stanford.edu.
Is there any room for additional discount such as for Academic, ICPT, GSA, or Government Institutions?
Buy American Act Certification (BAA) applies to awards over $15,000 unit price.
Representations & Certifications Rider is required. Once completed the Reps and Certs is valid for one year until renewal. If you have already completed one within the year please disregard. Otherwise, please complete and return.
Please include in your proposals the Harmonized Tariff Schedule (HTS Code) & Export Control Classification Number (ECCN) if applicable.
All subcontractors are required to register in the System for Award Management (www.sam.gov).
If possible, please provide a link to your webpage for published price list to substantiate for the prices quoted.
The resulting purchase order will be issued on a fixed price basis. SLAC National Accelerator Laboratory Terms and Conditions for Fixed Price Commercial Supplies and Services (Rev. August 2023) as well as the SLAC General Terms and Conditions Supplemental Rider (Aug2026_Rev1) will be made a part of the resulting order. Please markup terms and conditions if you wish to negotiate. No mark ups mean that you accept SLAC Terms and Conditions.
Payment Terms will be NET-30
Domestic Suppliers - Freight terms will be FOB Destination Prepaid and Add.
Foreign Supplier - Shipment will be made CIP SLAC, Menlo Park, and Duty Unpaid.
You are requested to mark and identify proprietary/confidential information provided in response to the solicitation.
Contact me directly with any questions.
Kind Regards,
Cheryl Stafford | Procurement Commodities Team
SLAC National Accelerator Laboratory | Menlo Park, CA
Cheryl.Stafford@slac.stanford.edu
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