Behavioral Health Lab (BHL) Software Maintenance and Technical Support
Closed Pre-Solicitation Posted
- Solicitation number
- VA-25-00008201
- Agency
-
VA Technology Acquisition Center
Headquarters, Department of Veterans Affairs
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541511 Custom Computer Programming Services
- Place of performance
- Philadelphia, Pennsylvania, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs (VA), specifically the Veterans Health Administration and VISN 4 Mental Illness Research Education and Clinical Center, is seeking software maintenance and technical support for the Behavioral Health Lab (BHL) software suite. The current commercial product by Capital Solution Design (CSD) supports measurement-based care for mental illness treatment across VA Medical Centers, utilizing standardized patient reported outcomes for clinical decision-making. The Request for Information (RFI) requires industry feedback on either continuing support for the existing BHL suite or proposing a replacement strategy without service interruption. Responses are due by February 18, 2025, at 11:00 AM ET, with submissions limited to 10 pages and sent to specific VA email contacts. Vendors must demonstrate experience in multi-platform assessments, integration with VA healthcare IT systems, and provide insights into contract type, pricing structure, and team composition.
The pre-solicitation notice indicates no specific set-aside designation for the contract, which falls under NAICS category 541511 for Custom Computer Programming Services with a $34M size standard. The contract is structured with a 12-month base period and four 12-month option periods, potentially supporting the software's growth from 100 to over 4,000 daily uses. Optional tasks include scrum team support ranging from micro (1-2 FTEs) to large (7+ FTEs) for software enhancements. The contract requires enterprise software licenses, maintenance, training, and updates for desktop and web-based assessment software, with critical integration capabilities for VA electronic health records systems like Oracle/Millennium and Vista/CPRS. Contractors must comply with VA security requirements, maintain Authority to Operate (ATO), and ensure data protection and privacy standards are met throughout the contract period.
Notice text
The Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Office of Mental Health, and the Veteran Integrated Service Network (VISN) 4 Mental Illness Research Education and Clinical Center (MIRECC) has a requirement for software that supports our clinical priority of using measurement-based care for the treatment of mental illness. This shall require software maintenance and technical support. Measurement-based care encompasses the use of standardized patient reported outcomes (PRO’s) to inform clinical decision making and to screen for symptoms. Currently VA uses the “BHL software suite” which is a commercial product by Capital Solution Design (CSD). The software is actively used throughout all VA Medical Centers (VAMCs) for delivering evidence-based measurement-based health care. The scope of work for this RFI must either continue supporting the BHL suite or propose a replacement strategy with no interruption in the current service.
The Government requests Industry to review and provide commentary on the attached Draft Performance Work Statement (PWS) for Behavioral Health Lab (BHL) Software Maintenance and Technical Support. The Government intends to review RFI responses to exchange information and improve industry’s understanding of the Government requirement and the Government’s understanding of industry capabilities. This will allow potential offerors to judge whether or how they can satisfy the Government’s requirements and enhance the Government’s ability to obtain quality supplies and services.
Files
| File | Type | Posted |
|---|---|---|
| 20250206 RFI BHL PWS-SAM for Release.docx | DOCX document | |
| 20250206 BHL PWS V1.1 for RFI.docx | DOCX document |
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