Annual Software Maintenance Product for D3-MMP - Albuquerque Service Unit
Closed Solicitation Posted
- Solicitation number
- 75H70725Q00033
- Agency
-
Indian Health Service
Department of Health and Human Services
- Responses due
- Set-aside
- Total Small Business
Opportunity facts
- NAICS code
- 541511 Custom Computer Programming Services
- Place of performance
- Albuquerque, New Mexico 87106, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Indian Health Service (IHS) is seeking annual software maintenance services for D3-MMP Label Printers across three facilities in the Albuquerque Service Unit. This Request for Quote (RFQ) No. 75H70725Q00033 is focused on comprehensive technical support for DataRay D3 healthcare label printers, including hardware interface, firmware support, and remote diagnostic capabilities. The contract requires vendors to provide 15-minute response times, 2-hour issue resolution, and maintain 99% device operational uptime during business hours. Evaluation criteria will prioritize technical capability and past performance over pricing. Potential vendors must submit questions by 5:30 pm MST on March 18th, 2025, and submit final quotes via email to Shandiin.DeWolfe@ihs.gov by 5:30 pm MST on March 26th, 2025.
The solicitation is designated as a Total Small Business set-aside, targeting custom computer programming services under NAICS code 541511. The contract structure includes one base year and four option years, covering maintenance services for label printers at Albuquerque Indian Health Center, Santa Ana Health Center, and Zia Health Clinic. The scope of work includes remote troubleshooting, operating system security patches, interface software updates, hardware repair/replacement, and one hour of programming/formatting per unit. Contractors will perform services in Albuquerque, New Mexico, with the contract commencing as soon as possible after award. While specific award values are not explicitly stated, the comprehensive maintenance requirements suggest a detailed and potentially significant service commitment for the selected vendor.
Notice text
The Albuquerque Area Indian Health Service (IHS) has a requirement for Annual Software Maintenance Product to be provided for D3-MMP Label Printers located at the three (3) facilities of the Albuquerque Service Unit to start as soon as possible.
This solicitation is a Request for Quote (RFQ), in accordance with FAR Parts 12 & 13.
For details, please refer to attached document titled “RFQ No. 75H70725Q00033” and all attachments. Please be sure to thoroughly review all documents.
Per FAR 15.201 - Exchanges with Industry, before receipt of proposals, please include “RFQ No. 75H70725Q00033” in the subject line when requesting information regarding the solicitation via e-mail only to Shandiin.DeWolfe@ihs.gov. Please submit questions no later than 5:30 pm MST on Tuesday, March 18th, 2025.
Offers will be accepted via email to Shandiin.DeWolfe@ihs.gov until 5:30 pm MST on Wednesday, March 26th, 2025.
Files
| File | Type | Posted |
|---|---|---|
| RFQ NO. 75H70725Q00033.pdf | ||
| Fillable Table - 75H70725Q00033.docx | DOCX document |
Notice history
| Notice | Type | Posted |
|---|---|---|
| This notice | Solicitation | |
| Annual Software Maintenance Product for D3-MMP - Albuquerque Indian Health Center | Pre-Solicitation |
Similar open opportunities
| Opportunity | Agency | Set-aside | Responses due |
|---|---|---|---|
| Sources Sought for FPSU Laboratory & Nursing DataRay Labeling System/Printer Server Equipment | Office of the Assistant Secretary for Administration | Buy Indian | |
| Preventative Maintenance & Inspection Services of biomedical equipment | Indian Health Service | Indian Small Business Economic Enterprise | |
| Non-Personal Healthcare Services-Physicians & Other Professional Ambulatory Services for PRC Program | Indian Health Service | Buy Indian | |
| WRSU - Simplifi Med Trays | Indian Health Service | Indian Small Business Economic Enterprise | |
| All in one visual acuity system | Indian Health Service | Indian Small Business Economic Enterprise |
On GovTribe
Work this opportunity
- Track it in your pipeline
- Find teaming partners
- Similar opportunities
- Ask GovTribe AI about this opportunity