DDRP_PWS.pdf

PERFORMANCE WORK STATEMENT (PWS)

AIR NATIONAL GUARD (ANG)

Drug Demand Reduction Program (DDRP) Specimen Collection Services

1.0 General:

1.1 Scope of Work: The contractor shall provide all personnel, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished as defined in this PWS to provide services for a comprehensive specimen collection, packaging and on-site management, and implementation program to support to the Air National Guard (ANG) Office of the Air Surgeon (NGB/SG).

This is a non-personnel services requirement to provide the necessary level of administrative, professional, and technical support required to facilitate the overall objectives of the ANG Drug Demand Reduction Program (DDRP). The Government will not exercise any supervision or control over the contractor employees performing the services herein. Such contractor employees shall be accountable solely to the Contractor who, in turn is responsible to the Government. The contractor's management shall ensure that employees properly comply with the performance standards outlined in this PWS.

1.2 Background: The National Guard Bureau Surgeon General Directorate, Medical Operations Division (NGB/SGOH) is responsible for providing leadership and guidance in the development and implementation of DDRP responsibilities at all ANG installations in the continental United States and U.S. Territories (Puerto Rico, Guam, Virgin Islands). The mission of ANG DDRP is to ensure the ANG complies with Air Force Instruction (AFI) and respective Executive Orders, Public Laws, and Department of Defense (DoD) Directive/Instructions to coordinate the collection of specimens for laboratory testing at the designated Air Force Medical Operations Agency (AFMOA) laboratories.

1.2.1 All personnel within the ANG that hold an Air Force Specialty Code (AFSC) that corresponds to their specialty or a Testing Designated Position (TDP) code for Title 5 personnel are required to provide urine specimens for drug testing. The on-site management, specimen collection, packaging and shipping will ensure the ANG is compliant with AFI 90-507 Military Drug Demand Reduction Program and AFI 90-508 Air Force Civilian Drug Demand Reduction Program. This responsibility associated with the DDR Program impacts all areas of the ANG Enterprise. The DDR Program is designed to detect and deter illicit drug use and/or prescription abuse, to ensure mission readiness: safeguard the health and wellness of the force, and maintain good order and discipline in the ANG Services are required to support DDRP testing at all ANG installations, to include Geographically Separated Units (GSUs) throughout the 50 US States, the District of Columbia and the US Territories of Guam, Puerto Rico, and the Virgin Islands.

1.3 Period of Performance.

Base period: 26 Jul 2019-25 Jul 2020 Option Period One: 26 Jul 2020-25 Jul 2021 Option Perion Two: 26 Jul 2021-25 Jul 2022 Option Period Three: 26 Jul 2022-25 Jul 2023 Option Perion Four: 26 Jul 2023-25 Jul 2024 FAR 52.217-8 Period: 26 Jul 2024-25 Nov 2024

1.4. General Information:

1.4.1 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary. This QCP is due within 15 calendar days of contract award. After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO) acceptance in writing of any proposed changes to its QCP.

1.4.2 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) (defect rate(s)).

1.4.3 Recognized Holidays: The following are recognized US holidays. The contractor shall not perform services on these days:

1.4.3.1 New Year’s Day: January 1st

1.4.3.2 Martin Luther King, Jr.’s Birthday

1.4.3.3 President’s Day

1.4.3.4 Memorial Day

1.4.3.5 Independence Day: July 4th

1.4.3.6 Labor Day

1.4.3.7 Columbus Day

1.4.3.8 Veteran’s Day: November 11th

1.4.3.9 Thanksgiving Day

1.4.3.10 Christmas Day

1.4.4 Place and Performance of Services: The contractor shall provide services Monday through Friday between the hours of 0800-1630 and all Regularly Scheduled Drill (RSD), minimum 12 weekends published annually by Wing Commander each fiscal year, except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. RSD weekends are subject to change due to mission needs and/or Government budget requirements. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential. Services may be required outside of the stated service hours. It is anticipated that services outside of the hours identified above (to include evenings and/or weekends) will be required less than 10% of the time.

1.4.4.1 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.4.2 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety, and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times. The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance.

1.4.5 Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by Installation Commander/Provost Marshal Office, Director of Emergency Services or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DOD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DOD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DOD organizations. Therefore, the contractor is advised that any time contractor place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DOD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.2 Use of Government Information System (IS) and access to Government networks is a revocable privilege, not a right. Users are the foundation of the DOD strategy and their actions affect the most vulnerable portion of the ANG Enterprise

Infrastructure. Contractor employees shall have a favorable background investigation or hold a security clearance and access approvals commensurate with the level of information processed or available on the system. Contractor employees shall:

a. Comply with the command's Acceptable Use Policy (AUP) for Government owned IS and sign an AUP prior to or upon account activation.

b. Complete initial and/or annual IA training as defined in the IA Best Business Practices (BBP) training (https://informationassurance.us.army.mil).

c. Mark and safeguard files, output products, and storage media per classification level and disseminate them only to individuals authorized to receive them with a valid need to know.

d. Protect IS and IS peripherals located in their respective areas in accordance with physical security and data protection requirements.

e. Practice safe network and Internet operating principles and take no actions that threaten the integrity of the system or network.

1.4.5.3 Protection of Personally Identifiable Information (PII). The contractor shall protect all Personally Identifiable Information (PII) encountered in the performance of services in accordance with DFARS 224.103 and DoD 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised.

1.4.5.4. CAC Requirements: The CAC is the DOD Federal Personal Identity Verification (PIV) credential. In accordance with Directive Type Memorandum (DTM) 08-003, December 1, 2008, incorporating Change 5, October 8, 2013, Initial issuance of a CAC requires at a minimum, the completion of FBI fingerprint check with favorable results reflecting "No Record" and submission of a NACI to the Office of Personnel Management (OPM), or a DoD-determined equivalent investigation. The issuance of a CAC will be based on four criteria; (a) eligibility for a CAC; (b) verification of DoD affiliation from an authoritative data source; (c) completion of background vetting requirements according to the Federal Information Processing Standards Publication 201-1, Personal Identity Verification (PIV) of Federal Employees and Contractors, March 2006, and DOD Regulation 5200.2-R, DoD Personnel Security Program, January 1987, and (d) verification of a claimed identity. CAC eligible personnel must be registered in the DEERS through either an authoritative personnel data feed from the appropriate Service or Agency or TASS.

1.4.5.4. i. HSPD-12 Background Investigation Requirements: The contractor ensure CACs are obtained by all contract or subcontract personnel assigned to work on the Government site and by personnel requiring access to a DoD network (and other eligible populations as specified in DTM-08-003 Attachment 3, paragraph 3a.) are required to, at a minimum, have received a favorable FBI fingerprint check and must have submitted to the Office of Personnel Management (OPM) a NACI or equivalent/higher investigation. It is the responsibility of the contractor to ensure that all employees requiring an initial background investigation complete a Personnel Security Investigation Portal (PSIP) form, at the earliest possible date and that this form is forwarded to the COR within 1 business day. The COR will review the form for completeness and accuracy and forward to the NGB Personnel Security manager who will initiate the investigation process via the PSIP. Contractor personnel will then receive two e-mail messages; the first will confirm that the request has been received by OPM, and the second will provide instructions for the completion of the appropriate form via the Electronic Questionnaires for Investigations Processing (e-QIP) system. Upon completion of the e-QIP questionnaire and submittal of all required documents, including fingerprint card to the security manager, the BI will be initiated.

The contractor shall ensure all instructions regarding background investigation processing, including those provided verbally, by e-mail or via a Government system are compiled within 1 business day. The contractor is cautioned that the entire process from submittal of the PSIP form to return of the FBI fingerprint check may routinely take from 2-6 weeks and shall factor this lead time into its hiring/placement process. The contractor shall make all reasonable efforts to ensure that contractor employees meet CAC eligibility standards upon assignment to the contract and shall be held responsible for delays, failure to meet performance requirements or decreases in efficiency in accordance with the applicable inspection clause.

1.4.5.4. ii. Trusted Associate Sponsorship System (TASS): The contractor is responsible for processing applications for Common Access Cards (CAC) for every contractor employee who deploys with the military force OR who has a need to access any Government computer network in accordance with FAR 52.204-9, "Personal Identity Verification of Contractor Personnel."

The contractor is responsible for managing requests for new or renewal CAC cards in sufficient time to ensure that all contractor employees have them when needed to perform work under this contract. The norm is at least ten calendar days advance notice to the Trusted Agent (TA), unless there are extenuating circumstances approved by the Contracting Officer's Representative (COR) or Contracting Officer.

The contractor shall enter into a long- term visitor group security agreement at each location where contract performance is on an Air Force/Air National Guard installation.

This agreement shall outline how the contractor integrates security requirements for contract operations with the Air Force to ensure effective and economical operation on the installation. The agreement shall be executed within the phase-one period by way of the Information Protection Office at each location and include:

Security support provided by the Air Force to the contractor shall include but not limited to storage containers for classified information/material, use of base destruction facilities, classified reproduction facilities, use of base classified mail services, security badges, base visitor control, investigation of security incidents, training, base traffic regulations and the use of security forms and conducting inspections required by DoD 5220.22-R, Industrial Security Regulation; Air Force Policy Directive 16-14, Security Enterprise Governance; and Air Force Instruction 31-601, Industrial Security Program Management.

It is recommend that a "Corporate Facility Security Officer" (FSO) be designated to serve as your firm's single point of contact for Background Investigation (BI), the TASS application process and other CAC and security related matters. If a FSO is not established, each contractor employee requiring a CAC will be required to process their own applications.

CAC applications shall be processed through the TASS. The contractor's FSO or contractor employee shall submit requests for a CAC via email to the designated TASS Trusted Agent (TA) before accessing the TASS website. The TASS TA for this requirement will be the COR.

The Government will establish a TASS application account for each CAC Request and will provide each contractor employee a USER ID and Password, via email, to the FSO.

The FSO or contractor employee shall access the TASS account and complete the CAC application (entering/editing contractor information as applicable) at:

https://www.dmdc.osd.mil/tass/.

The FSO or contractor employee will submit completed applications in TASS and will follow up to ensure that the TA is processing the request. A CAC cannot be issued without evidence that the FSO has initiated a National Agency Check with Written Inquires (NACI).

The Government will inform the contractor's applicant, via email, of one of the following:

a. Approved.* Upon approval, the information is transferred to the Defense Enrollment Eligibility Reporting System (DEERS) database and an email notification is sent to the contractor with instructions on obtaining their CAC. The contractor proceeds to a Real-Time Automated Personnel Identification System (RAPIDS) station (RAPIDS Site Locator: http://www.dmdc.osd.mil/rsl/).

b. Rejected.* The Government, in separate correspondence, will provide reason(s) for rejection.

c. Returned. Additional information or correction to the application required by the contractor employee. *The contractor shall maintain records of all approved and rejected applications.

At the RAPIDS station, the RAPIDS Verification Officer will verify the contractor by SSN and two forms of identification. Identity source Documents must come from the list of acceptable documents included in Form I-9, OMB No. 115-0136, "Employment Eligibility Verification." Consistent with applicable law, at least one document from the Form I-9 list shall be a valid (unexpired) State or Federal Government-issued picture identification (ID). The Identity documents will be inspected for authenticity and scanned and stored in the DEERS upon issuance of an ID. The photo ID requirement cannot be waived, consistent with applicable statutory requirements. The Verification Officer will capture primary and alternate fingerprints, picture, and updates to DEERS and will then issue a CAC.

Issued CACs shall be for a period of performance not longer than three (3) years or the individual's contract end date (inclusive of any options), whichever is earlier. The contractor shall return issued CAC's to the DEERS office upon departure or dismissal of each contractor employee. Obtain a receipt for each card and provide to the TA/COR.

1.4.5.5 Advanced Distributed Learning Service (ADLS). All contractor employees and associated sub-contractor employees assigned to work on a Government site and/or requiring access to a DoD network will be required to register with ADLS at commencement of services in order to complete the necessary training required of them initially and annually for the duration of the contract (i.e., DoD Information Assurance, OPSEC, Security Administration). ADLS website: https://golearn.adls.af.mil/login.aspx

1.4.5.6 Information Assurance (IA)/Information Technology (IT) Training: l contractor employees and associated sub-contractor employees shall complete the DoD Information Assurance Awareness Cyber Awareness Challenge before issuance of network access and annually thereafter. All contractor employees performing services involving IA/IT functions shall comply with DoD and Air Force training requirements in DoDD 8570.01, DoD 8570.01-M and AFPD 33-2 within 15 days of the start of contract performance. In accordance with DoD 8570.01-M , DFARS 252.239.7001 and AFM 33- 282, contractor employees performing services supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M shall be completed upon contract award.

1.4.5.7 Information Awareness: All contractor employees and associated sub-contractor employees shall complete the DoD Information Assurance Awareness Cyber Awareness Challenge before issuance of network access and annually thereafter. All contractor employees performing services involving IA/IT functions shall comply with DoD and Air Force training requirements in DoDD 8570.01, DoD 8570.01-M and AFPD 33-2 within 15 days of the start of contract performance. In accordance with DoD 8570.01-M , DFARS 252.239.7001 and AFM 33-282, contractor employees performing services supporting IA/IT functions shall be appropriately certified upon contract award.

The baseline certification as stipulated in DoD 8570.01-M shall be completed upon contract award.

1.4.5.8 Antiterrorism (AT) Level 1 Awareness Training. All contractor employees, to include subcontractor employees, requiring access Government Installations, Facilities and Controlled Access areas shall complete AT Level I awareness training within 15 calendar days after contract start date Certificates of completion for each affected contractor employee and subcontractor employee will be maintained by the COR or Antiterrorism Representative. AT level I awareness training is available at the following website: http://jko.jten.mil).

1.4.5.9 Operations Security (OPSEC) Training. In accordance with AFI 10-701, Operations Security, OPSEC PMs/SMO/SMNCOs/Coordinators will provide OPSEC training or training materials to contract employees within 90 days of employees’ initial assignment to the contract and annually thereafter. General organizational orientations may need to be supplemented by duty-related orientations in the work center targeted toward specific critical information and vulnerabilities associated with the work. Initial training (OPSE 1301 – OPSEC Fundamentals) and refresher training (Security

Administration) are both available on the ADLS website.

1.4.5.10 OPSEC SOP/Plan. The contractor shall develop an OPSEC Plan and provide it to the COR or KO within 14 calendar days of contract award to be reviewed and approved by the responsible Government OPSEC officer, per AFI 10-701, Operations Security. This Plan shall include the Government's critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it. For the contractor to effectively comply with OPSEC provisions of the contract, the organization will provide the following guidance: (1) Organization’s Critical Information; (2) Adversaries’ collection threat information as it applies to the organization’s mission and the contract; (3) Operations Security guidance and (4) Specific OPSEC measures the organization requires (as appropriate).

1.4.5.11 Classified Information. For Contracts That Require Handling or Access to Classified Information. The contractor shall comply with FAR Clause 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires contractors to comply with The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M) and applicable updates/changes.

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6.1 Key Control. The contractor shall establish and implement methods of ensuring all keys/key cards issued by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued by the Government shall be duplicated. The contractor shall include procedures covering key control in the QC Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall report any occurrences of lost or duplicated keys/key cards to the COR within 1 business day.

1.4.6.2 Lost / Duplicated Keys. In the event keys, other than master keys, are lost or duplicated the contractor shall, upon direction by the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the contractor.

1.4.6.3 Limit Access. The contactor shall prohibit the use of the Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.

1.4.6.4 Lock Combinations. The use of a combination lock may be required for storage of supplies or specimens. Combination code/access may only be permitted to those appointed into the DDR Program.

1.4.7 Special Qualifications: N/A

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with Federal Acquisition Regulations Subpart 42.5. The KO, Contracting Officer’s Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor’s performance. At these meetings, the Contracting Officer will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contractor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO.

The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Identification of Contractor Employees: Contractor personnel will be required to obtain and wear security badges and adhere to the security requirements of the host installation. All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on email) and dealings with Government or non-Government entities/ Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed. The contractor shall retrieve all identification media (including vehicle passes) from their employees who depart employment for any reason. All identification media (i.e., badges and vehicles passes) shall be returned to the COR within 14 days of an employee’s departure.

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The

Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment. The Contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.4.12 Contractor Travel: The contractor may be required to occasionally travel to various locations across the United States during the performance of this contract to conduct analysis and attend meetings/training.

The contractor shall be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires COR approval and authorization at least 15 days prior to travel arrangements being made. The contractor shall submit a Trip Report (will be provided via DDRP CarePoint website, https://carepoint.health.mil/sites/ANGSG/SGO/DDRP1/Pages/default.aspx within 5 days after travel.

1.4.13 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, operational information, specifications or work statements) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.15 Phase In / Phase Out Periods To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the contractor shall have personnel on board, during the 30 day phase out period. During the phase out period, the contractor shall help facilitate a transition with the incoming contractor in order to ensure performance requirements are met.

1.4.16 Telework: Telework is not authorized.

2.0 Definitions and Acronyms

2.1.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment shall be in writing and shall state the scope of authority and limitations.

This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered and includes no manufactured things such as meeting minutes or reports.

2.1.6 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.7 QUALITY ASSURANCE. The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.8 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.9 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.10 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.11 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12 WORK WEEK. Monday through Friday, unless specified otherwise.

2.2 ACRONYMS:

ADLS Advanced Distributed Learning Service ADOS-RC Active Duty Operational Support – Reserve Component AEI Army Enterprise Infrastructure AEM Army Emergency Management AF Air Force AFARS Army Federal Acquisition Regulation Supplement AFI Air Force Instruction AFMAN Air Force Manual AFMOA/SGB Air Force Medical Operations Agency AFPD Air Force Policy Directive AFSC Air Force Specialty Code AGR Air Guard Reserve AKO Army Knowledge Online AMP Amphetamine ANG Air National Guard ANGRC Air National Guard Readiness Center AR Army Regulation AT Antiterrorism AT/OPSEC Antiterrorism/Operational Security AUP Acceptable Use Policy BBP Best Business Practices BI Background Investigation CAC Common Access Card CC Commander CFR Code of Federal Regulations CM Contract Manager CMRA Contractor Manpower Reporting Application COC Cocaine COMSEC Communications Security CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer Technical Representative CRC Crisis Response Cell DDR Drug Demand Reduction DDRP Drug Demand Reduction Program DEERS Defense Enrollment Eligibility Reporting System DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense DoDD Department of Defense Directive DoDI Department of Defense Instruction DTPAM Drug Testing Program Administrative Manager DTM Directive Type Memorandum

DTP Drug Testing Portal e-QIP Electronic Questionnaires for Investigations Processing FAR Federal Acquisition Regulation FPCON Force Protection Condition FSO Corporate Facility Security Officer FY Fiscal Year GFI Government Furnished Information GFP/M/E/S Government Furnished Property/Material/Equipment/Services GKO Guard Knowledge Online HHS Health and Human Services HQDA Headquarters, Department of the Army HR Human Resources IA Information Assurance IAW In Accordance With ID DoD Identification Cards iFTDTL Internet Forensic Toxicology Drug Testing Laboratory IS Information System(s) IT Information Technology JTR Joint Travel Regulation KO Contracting Officer KO/CO Contracting Officer MAJCOM Major Command MFR Memorandums for Records MRO Medical Review Officer NACI National Agency Check with Inquiries NGB National Guard Bureau NGB/SG National Guard Bureau/Surgeon General NGB/SGOH The National Guard Bureau Surgeon General Directorate, Medical Operations NLT No Later Than OCI Organizational Conflict of Interest OMB Office of Management and Budget OPM Office of Personnel Management OPSEC Operation Security PII Personally Identifiable Information PIPO Phase In/Phase Out PISP Personnel Security Investigation Portal PIV Personal Identification Verification PM Program Manager PMO Project Managers Office POC Point of Contact PoP Period of Performance PRS Performance Requirements Summary PSOP Personnel Security Investigation Portal

PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RAPIDS Real-Time Automated Personnel Identification System RDDRPM Regional Drug Demand Reduction Program Managers RSD Regularly Scheduled Drill SCO Site Collection Officer SJA Staff Judge Advocate SMO Security Manager SOP Standard Operational Procedures SSN Social Security Number TA Trusted Agent TASS Trusted Associate Sponsorship System TDP Testing Designated Position TE Technical Exhibit THC Tetrahydrocannabinol WDDRPM Wing Drug Demand Reduction Program Managers

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S):

The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: The Government will furnish the necessary workspace for the contractor to perform services outlined in this PWS to include desk space, telephones, computers, color printer, lockable four drawer filing cabinet and other items necessary to maintain an office environment.

3.1.1 Material: The Government will provide the necessary drug testing supplies and storage space as listed in AFI 90-507 and AFI 90-508.

3.2 Services: Mail service and postage.

3.3 Utilities: All utilities in the facility will be available for the contractor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

4.2 Secret Facility Clearance: N/A

5.0 Overall Description of the Task: The Government requires a contractor to provide services for specimen collection, packaging, and on-site management program, and implementation to support the NGB/SG with all tasks of the specimen collection, packaging and shipping, and on-site management processes to include military and Title 5 and/or Title 32 civilian drug testing IAW AFI 90-507 & AFI 90-508, located on Air Force E-Publishing website, http://www.e-publishing.af.mil/.

5.1 Administrative:

5.1.1 The Contractor shall provide on-site program management of Wing Drug Demand Reduction Program Managers (WDDRPM), Drug Testing Program Administrative (DTPAM) and Observers, and project oversight to ensure quality control necessary to provide a specimen collection, packaging, implementation program to support the ANG Office of the Air Surgeon (NGB/SG).

5.1.2 The Contractor shall administer DDRP testing that follows the guidance and procedures as outlined in AFI 90-507 and AFI 90-508. The Government must concur with the appointment of key positions. The personnel who serve in the roles of a WDDRPM, DTPAM and Observer shall be individuals possessing unquestionable integrity and trustworthiness as outlined in paragraphs 5.3.2 and 5.3.4. Individuals are ineligible to serve as in these roles if they have any record of conviction by courts-marital or civilian criminal court.

5.2 Training Support:

5.2.1 The Government will provide annual NGB Drug Demand Reduction Program training for the Contract Trainer/s at a location TBD by NGB SGOH. Training will cover all aspects of the DDR Program. NGB/SGOH will supply "train-the-trainer" course and training material for up to 20 Trainers. The Contractor shall provide the trainers.

Trainers shall be responsible for training all WDDRPM, DTPAM, and Observers. Historically training is provided in a classroom setting, 5 days in length, either in January or August, at Joint Base San Antonio (JBSA) Lackland San Antonio, TX. Training will follow AFMOA approved training materials.

5.2.2 The contractor shall provide proof of certification that all WDDRPM, DTPAM and Observers have been trained as outlined in phase I-IV of this PWS. Training certificates shall be provided to the COR/COTR within 5 calendar days of completion of training.

5.3 Operational Requirements:

5.3.1 The contractor shall provide WDDRPM, DTPAM and Observers IAW AFI 90-507 & AFI 90-508 to administer 100% annual testing tracked by Fiscal Year (FY) of all individuals as identified within the Internet Forensic Toxicology Drug Testing Laboratory (iFTDTL) and Human Resources (HR) (reference WDDRPM role and responsibilities, paragraphs 5.3.2.1- 5.3.2.9.9) is accomplished at each installation identified in Exhibit 3.

5.3.1.1 The contractor shall provide an After Action Report/board summary NLT 5 days after the end of each FY quarter (template will be provided by the COR) with recommendation for improvements and any limitations.

5.3.1.2 The contractor shall provide “out of cycle” DDR testing, in emergency situations (i.e.drug use), as directed by the Wing Commander. Out of cycle testing is defined as not on a normal duty hour schedule.

5.3.2 WDDRPM Services: The Contractor shall employ WDDRPMs that adhere to the following AFI 90-507 and AFI 90-508 requirements to ensure integrity and trustworthiness of the DDRP:

a. Individuals with no medical or mental health condition which will preclude she/he from responsibly performing her/his assigned duties as a WDDRPM.

b. The Contractor shall provide documentation to the COR signed by the WDDRPMs that certifies that she/he has no record of conviction for any offense or history of past misconduct involving dishonesty, fraud, or drug abuse (including use, possession, or distribution). Provide within 15 calendar days of WDDRPM employment date.

c. CAC Requirement and background investigation must be completed IAW paragraph 1.4.5.4 of this PWS.

5.3.2.1 The WDDRPM shall conduct DDRP IAW the AFI 90-507 and AFI 90-508, DoD requirements. The WDDRPM shall manage all aspects of the DDRP (as reference in the AFMOA approved training materials.

5.3.2.2 The WDDRPM shall be appointed and trained in their assigned roles. A copy of the appointment letter shall be provided to the assigned COTR for concurrence of the Government within 5 calendar days of appointment and training, prior to assuming the position of WDDRPM.

5.3.2.3 The WDDRPM shall provide daily oversight of the DDR program. The WDDRPM shall be the focal point for installation-level drug testing, to include drug prevention, education and outreach initiatives, and coordinates drug testing program requirements and activities IAW AFI 90-507 and AFI 90-507 guidelines.

5.3.2.3.1 The WDDRPM shall establish and maintain access to the iFTDTL (also referred to as the Drug Testing Portal “DTP”) to administer drug testing, generate reports IAW paragraph 5.3.2.9.2., and perform drug testing portal functions as outlined in the DTP user guide and AFMOA approved training material. WDDRPM shall safeguard the sensitive medical information that testing may generate IAW AFI 33-332, Privacy Act Program. Health Insurance Portability and Accountability Act (HIPAA) training is required to be accomplished annually online via Joint Knowledge Online, link:

https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf

5.3.2.3.2 The WDDRPM shall maintain a current contact listing of all unit Commanders, First Sergeants, trusted agents, and legal office personnel. Provide an updated copy of the list by the 10th of the month to NGB/SGOH. A program continuity book will be provided by the COTR upon assignment.

5.3.2.3.3 The WDDRPM shall only make notifications for specimen collection to Trusted Agents, (e.g. Unit Commanders, First Sergeants) by confidential means. WDDRPMs shall notify the Installation Commander and SJA when an individual does not report for testing or could not be contacted by the trusted agent. Note: Appointed Trusted Agents other than the assigned Commander or First Sergeant shall be appointed in writing by the Government; WDDRPM shall provide Trusted Agent Training and retain all DDRP Trusted Agent appointment letters until delegation is cancelled or superseded.

5.3.2.3.4 The WDDRPM shall schedule drug testing on a monthly basis at a minimum average of required 9% end-strength specimens tested per month, IAW Installation Commander concurrence, AFI 90-507, AFI 90-508 and NGB/SGOH guidance.

Specimens collected for testing shall not exceed 1% untestable level. WDDRPM shall communicate with the Installation Commander to identify specific steps to reduce the untestable error rate and a timetable for resolution. A Memorandum for Record (MFR) shall be generated by the WDDRPM and signed by the Installation Commander if DDRP testing is deferred for more than 30 days. A separate MFR must be generated for each month of deferred testing, as applicable.

5.3.2.3.5 The WDDRPM shall determine the number of DTPAMs and Observers required to perform the scheduled monthly testing. WDDRPM shall ensure specimens are collected, packaged, stored, and shipped IAW AFI 90-507 and AFI 90-508 and relative NGB/SGOH DDRP guidance.

5.3.2.3.6 The WDDRPM shall receive all positive urinalysis results via iFTDTL. Illicit positive result notifications must be sent via encrypted Government email from Drug Demand Reduction Program Managers to the Installation Commander, Unit Commander, Staff Judge Advocate (SJA), and Security Forces Commander upon initial receipt or within one-business day of positive notification. Prescription positives shall be reported to the appointed Medical Review Officer (MRO) within one business day of the positive notification.

5.3.2.3.7 The WDDRPM shall verify the GMU/CC has appointed a Primary and alternate Medical Review Officer (MRO) and the documented appointment letter, HIPAA certificate and AFMOA MRO training certificate are maintained in the Continuity Binder and on CarePoint. The WDDRPM shall notify the COTR/CPR via encrypted Government email within one business day when positive prescription drug test results are received. WDDRPM shall notify the COTR/.COR within one business day if there is a lapse in obtaining the MRO appointment letter. NOTE: Installation Commander, SJA, Unit Commander, and Security Forces Commander shall NOT be notified of a prescription positive results until the MRO has deemed the positive results are not medical justified.

5.3.2.3.8 The WDDRPM shall input the MRO interpretation/findings into the iFTDTL portal and provide notification, verbally and in writing, to the member's Commander/First Sergeant, AFOSI/Security Forces, ADAPT Program Manager, and installation SJA of all drug positive results that are not medically excused/explained by the MRO, and of samples determined by the AFDTL to be either adulterated or not consistent with human urine.

5.3.2.3.9 The WDDRPM shall ensure members selected for testing remain at the testing site until she/he provides an adequate urine specimen (minimum of 30ml in one uninterrupted collection) and applicable documentation IAW paragraph 5.3.2.9.7 has been completed and secured IAW AFI 90-507. If a member claims to be unable to provide a sample during the Command’s collection period (not to exceed 8hrs), the member shall be turned over to the Unit Commander and remain under observation at all times until a sample is provided. The WDDRPM shall notify SJA of any reported or suspected contamination or adulteration is suspected during the DDRP testing process within 30 minutes.

5.3.2.4 The WDDRPM shall ensure all DTPAMs are appointed and trained IAW AFMOA approved training material; a copy of the appointment letter shall be provided to the assigned COTR within 15 calendar days of appointment and training completion.

5.3.2.5 At a minimum, the WDDRPM shall ensure at least 1 DTPAM and 2 Observers (1 male and 1 female) are available to provide specimen collection, observation and packaging during scheduled testing day(s). Historically, DDRP testing requires 1 DTPAM and a minimum of 1 male and 1 female observer per 30 members selected for testing. The WDDRPM may serve in the role of the DTPAM if there are less than 30 specimens scheduled for collection; however, WDDRPM nor DTPAM shall serve as the Observer in addition to serving as a collector (WDDRPM/DTPAM) during the same testing period. The DTPAM may serve as the Observer if the WDDRPM is serving as the DTPAM.

5.3.2.5.1 IAW AFI 90-507, the WDDRPM shall document and certify training for all appointed DTPAMs and Observers who participate in the installation’s DDR Program.

Due to the uniqueness of the train-the-trainer requirement as outlined in paragraph 5.2, the Contractor shall ensure installation level certification and documentation of WDDRPM, DTPAM and Observer training is performed IAW AFI 90-507; re-training may be required for individuals whom are unable to meet the standard of her/his assigned DDRP role. COTR shall receive copies of all certificates of training for all individuals appointed to perform DDRPM, DTPAM or Observer duties within 5 days of training completion, prior to performing duties.

5.